Business Commons^™

A Social Exchange Model Of Psychological Contract Fulfillment: Where Do Promises, Expectations, Lmx, And Pos Fit In?, Anjali Chaudhry, Amanuel G. Tekleab

Organization Management Journal

We investigated psychological contract (PC) fulfillment using the three building blocks of the social exchange theory: content of the exchange, parties to the exchange, and the process of the exchange. Results from two studies demonstrate that PC fulfillment is related to different outcomes depending on fulfillment conceptualized in terms of promises as opposed to expectations. Expectations fulfillment is a stronger predictor of affective commitment, whereas promises fulfillment is a stronger predictor of turnover. Additionally, we tested hypotheses to examine the multisource effects of PC fulfillment. PC fulfillment by the supervisor and by the organization highlighted the relationship between PC fulfillment, …

Riverton Press: An Exercise In Principled Negotiation, Joe Seltzer

Organization Management Journal

Negotiation is coming into increased use as a topic in business schools, with an emphasis on new approaches such as principled negotiation (Fisher, Ury, & Patton, 2011). This provides an alternative to the “position-based” negotiations of the labor–management tradition that used primarily distributive bargaining. While the literature has expanded, there seems to be a shortage of experiential exercises that work well. I present the “Riverton Press,” which is a two-person role-play that asks participants to negotiate using the ideas of principled negotiation. A short summary of the theory of principled negotiation, teaching notes, examples of classroom use and student responses, …

Building Negotiation And Leadership Skills In Management Students, Catherine C. Giapponni

Organization Management Journal

No abstract provided.

Middle Managers Of The Leadership Classroom: Realizing The Developmental Capacity Of Teaching Assistants, Lisa Rosh, Thimothy J. Tobin

Organization Management Journal

In this phenomenological study, the authors explore exemplar teaching assistants’ experiences and perceptions of their work in supporting leadership development for undergraduate business students. Findings demonstrate that successful, effective teaching assistants whose role is to cultivate students’ leadership competencies conceptualize their roles as middle managers in the classroom, acting independently and focusing on system stability. Forming professional networks and establishing physical and psychological boundaries support their developmental roles. Based on the findings, the authors present guidelines for universities that use teaching assistants in developmental roles, strategies for individuals who serve as assistants, and implications for future research.

Creating A Healthy Workplace Culture Using An Appreciative Inquiry 4-D Cycle, Raymond Calabrese, Erik Cohen, Dustin Miller

Organization Management Journal

This study describes the second year of an ongoing partnership between an urban drug court (UDC) and a research university with very high research activity. The purpose of the second year of our study was to engage an appreciative inquiry (AI) Learning Team in all stages of the AI 4-D Cycle to discover the positive core of their work history and work relationships to create a healthy UDC workplace culture. Nine purposively selected participants were engaged in all four stages of the AI 4-D Cycle. There were four findings. Participants (a) developed a strong sense of personal and collective empowerment; …

Creating Successful Teams, Devi Akella

Organization Management Journal

No abstract provided.

One Experience And Multiple Reviews: The Case Of Upscale U.S. Hotels, Edwin Torres, Howard Adler, Xinran Lehto, Carl Behnke, Li Miao

Rosen Faculty Scholarship and Creative Works

Purpose– The present study aimed to understand the relationships between the various kinds of feedback received by hospitality operators. Information from guests, experts, and internal sources are often received, valued, and processed in various ways. The researchers sought to further explore the usage of such feedback and implications for theory and practice.

Design/methodology/approach– A survey was sent to hotel general managers of four‐ and five‐diamond properties around the USA using the listing of the American Automobile Association (AAA). A total of 140 responses were received. The researchers utilized correlations and canonical correlation analysis to help understand the relationships among the …

Customer Satisfaction Index Of Singapore 2013: Q2 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s seventh year of measurement.

September 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Are You Creating a Culture of Exile? Five

Warning Signs Your Employees May Lack a Vital

Sense of Belonging Christine Comaford explains

why belonging is such a powerful human drive and

offers tips on what you can do to foster it. . . . . . . . . . 6

How to Handle Embezzlement in the Family

Business Embezzlement in a family business is

not as uncommon as many of us would like to think.

Many factors lead to embezzlement, including

chronic financial strain, a general sense of family

entitlement, lack of internal company controls, and …

Sign- Owlspace, Amy Thompson

Library Marketing Materials

Sign for OwlSpace, student study area in the Horace. W. Sturgis Library.

Read Poster - Ksu Cheerleaders/Dance, Amy Thompson

Library Marketing Materials

Kennesaw State University cheerleaders and dance team promote reading. Pictured:

• Sydney Sullivan - dance
• Erin Crissman - cheer
• Jamie Marshall - cheer
• Jessica Stafford - dance

Book: Cheer Skills, by Jen Jones. Mankato, Minn.: Capstone Press, 2011.

Should Religious Organizations Worry About Irs Audits?, Sarah J. Webber, Janet S. Greenlee

Accounting Faculty Publications

A great deal of media attention has focused on recent perceived financial abuses of churches and religious organizations. Cases of fraud within religious organizations have fueled the public perception that churches require some form of monitoring to prevent financial abuse. However, the IRS has limited authority to audit religious organizations under section 7611, and the results of such audits are generally unavailable to the public.

Through a Freedom of Information Act request, we obtained the outcomes of all section 7611 IRS audits of religious organizations conducted between 2001 and 2010. We found that although the number of both churches and …

Brochure - It's For Ksyou!, Amy Thompson

Library Marketing Materials

Brochure for the "It's for KSYou!" marketing campaign for the Horace W. Sturgis Library.

Powerpoint Design- It's For Ksyou! Theme, Amy Thompson

Library Marketing Materials

Powerpoint design slide for "It's For KSYou!" marketing campaign for the Horace W. Sturgis Library.

Brochure - Adopt-A-Book Program, Amy Thompson

Library Marketing Materials

Brochure for the Adopt-A-Book Program at the Horace W. Sturgis Library.

Brochure - Naming Opportunities, Amy Thompson

Library Marketing Materials

Fundraising brochure and price list for naming opportunities at the Horace W. Sturgis Library.

Sign- Owlspace2, Amy Thompson

Library Marketing Materials

Sign for OwlSpace2, student study area in the Horace W. Sturgis Library.

Sign- It's For Ksyou!, Amy Thompson

Library Marketing Materials

Sign template for "It's For KSYou!" marketing campaign for Horace W. Sturgis Library.

The Synergist: How To Lead Your Team To Predictable Success By Les Mckeown, Laura Mcclendon

Organization Management Journal

No abstract provided.

The Internationalization Of Chinese Entrepreneurial Firms, Ilan Alon, Orly Yeheskel, Miri Lerner, Wenxian Zhang

Faculty Publications

This article uses the resource-based and internationalization theories to explain the export behavior of Chinese entrepreneurial firms. Based on multi-year data on Chinese firms from the Global Entrepreneurship Monitor (GEM), we show that contextualized resource-based theory can adequately explain some of the variation in export behavior among young Chinese firms. Exports by small Chinese firms are driven by the social and intellectual capital of the entrepreneur and their entrepreneurial proclivity, and the innovativeness/uniqueness of the product/offering.

Entrepreneurship In Emerging Markets: New Insights And Directions For Future Research, Ilan Alon, Daniel Rottig

Faculty Publications

In recent years, the entrepreneurship and emerging markets research streams have intersected. Emerging markets provide an opportunity to examine entrepreneurship in different contexts and forms. This article discusses the current literature that interconnects both research streams in general, comments on the contributions of the articles published in the special issue on entrepreneurship and emerging markets in particular, and sketches out future avenues for research. These contributions span several theoretical lenses, including institutional theory, internationalization theory, transaction cost economics, and the resource-based view, as well as multiple geographic regions, including China as the largest emerging economy and other countries in East …

2013 Sip Internship Expo, Center For Career Development, College Of The Holy Cross

Summer Internship Program Expo

The Holy Cross Summer Internship Program provides exceptional Holy Cross undergraduates with an opportunity to gain meaningful career related experience in an area related to the student’s occupational goals.

In the summer of 2013, 168 Holy Cross students interned at 118 different sites. This program lists students and their respective internships.

Haworthnews (09/2013), Western Michigan University

Haworth College of Business News

• WMU hockey coach to kick off Keystone speaker series
• Alumni to be Honored
• Governor appoints accountancy professor to state board
• Russ Hildensperger – University of Michigan Health System Intern
• Dell financial executive to speak at business college
• Starting Gate launches cohort
• Kellogg internship program emphasizes relationships
• GVSU, WMU join forces for study of family owned businesses
• Director of executive education named for ISM program
• Employer registration underway for business career day

Offshoring At Acesco Medical Devices, John C. Mcintosh

Management Faculty Publications and Presentations

The medical device industry is highly profitable and projected to experience double digit growth well into the future. The five top performing American medical device companies offshore some core and non-core value chain activities to realize lower production costs, higher innovation, and faster time to market. This case examines the offshoring decision of Acesco Medical Devices-a medium-size company that produces neurology, orthopedics, and cardiovascular products. It considers the tradeoffs between corporate social responsibility, as it pertains to workforce reductions in the United Sates, and the substantial strategic benefits of offshoring to India.

Law And Entrepreneurial Opportunities, D. Gordon Smith, Darian M. Ibrahim

Faculty Publications

No abstract provided.

Education Par Excellence: Developing Personal Competencies And Character Through Philanthropy-Based Education, Shirine L. Mafi, Marsha Huber

Business, Accounting and Economics Faculty Scholarship

This teaching note presents an innovation in accounting education called the Philanthropy Project. The Philanthropy Project emphasizes experiential learning and is designed to promote the learning of discipline-specific concepts while simultaneously addressing the social needs of the surrounding community. In the Philanthropy Project, students receive money to distribute to not-for-profit organizations (NFPs) based on a competitive proposal process they help to develop and administer. A distinguishing characteristic of this project is that it is not a simulation. Students make real decisions that have immediate consequences to certain groups of people in their own communities. They have to make …

Theresource, Georgia Southern University

Human Resources Newsletter

• Walk Through Compliance
• Policy Fusion Workshops
• Upcoming Training
• Employment Series
• Benefits and Wellness Fair
• Open Enrollment
• "Hold the Presses?"
• Recruiting Staff Positions
• How to Hire Seasonal Employees
• Student Employment
• Eagle Perks Spotlight: Van Gogh's
• Wellness
• New Eagle Perks Vendors

Implementimi I Marketingut Në Sektorin E Arsimit Në Kosovë, Albulena Alimi

Theses and Dissertations

Sistemi arsimor është shtylla më e rëndësishme e zhvillimit të një shoqërie. Të gjithë teoretët pajtohen se investimi i vetëm afatgjatë ekonomik është investimi në sistemin arsimor.

Investimi në sistemin arsimor domosdo që nuk sjell përfitime të menjëhershme.

Duke pasur parasysh faktin se, edukimi paraqet një proces shumë kompleks sesa mendojmë dhe mbi të gjitha tregon se edukimi është një fushë më afër ekonomisë dhe shoqërisë, e sidomos për vendet e vogla siç është Kosova, dija është një fuqi e llojit te vet.

Kredidhënia Dhe Ndikimi I Saj Ne Zhvillimin Ekonomik Ne Kosovë, Alor Ejupi

Theses and Dissertations

Tema e cila eshte përzgjedhur është një temë mjaft e rëndësishme per zhvillimin ekonomik të një vendi,siq edhe do shihni nga punimi të cilin e realizuam norma e interesit luan një rol thelbësor qoftë në volumin e marrjes se kredise ashtu edhe në sasin e investimeve ,dhe nivelin e punsimit dhe në masë të madhe në konsumin publik.

Në nivelin e punsimit ndikon në atë mënyr pasi që kur norma e interesit është e ulët individët dhe bizneset e kanë më të lehtë për të marrë kredi, dhe për të hapur linja te reja të prodhimit dhe kështu dhe numri …

Menaxhimi I Projekteve Në Portfolio, Visar Kokolli

Theses and Dissertations

Sot, të konsiderohen projektet si të izoluara nuk është aspak në përputhshmëri me kërkesat e biznesit. Sot, kompanitë mundohen të gjejnë mënyra të reja për t’i trajtuar projektet individuale apo projektet në grupe, programe apo portfolio. Në një ambient me shumë projekte, kompleksiteti i menaxhimit reflektohet nga natyra shumë diverse e projekteve. Njohja e ngjashmërive dhe diferencave në mes projekteve të ndryshme bëhet më evidente për metodat e menaxhimit. Dhe kjo është arsyeja se pse projektet duhet të ndahen sipas llojeve që u përkasin. Objekt trajtimi i temës sime është të kuptuarit e menaxhimit të projekteve në portfolio dhe natyra …