Business Commons^™

Editorial, Teresa R. Behrens

The Foundation Review

No abstract provided.

Eyes Wide Open: Learning As Strategy Under Conditions Of Complexity And Uncertainty, Patricia Patrizi, Elizabeth Heid Thompson, Julia Coffman, Tanya Beer

The Foundation Review

· Foundation strategy is hampered by a failure to recognize and engage with the complexity and uncertainty surrounding foundation work. This article identifies three common “traps” that hinder foundation capacity to learn and adapt: 1) linearity and certainty bias; 2) the autopilot effect; and 3) indicator blindness.

· This article urges foundations to alter their mindset, questions, and processes to foster a more committed approach to strategy and adaptation. In essence, it argues for learning as strategy.

· This article draws on literature from systems theory, business strategy, and philanthropic practice as well as data from foundation benchmarking surveys.

Book Review Of The Generosity Network: New Transformational Tools For Successful Fund-Raising, Terry Horton

The Foundation Review

No abstract provided.

Lessons From Patchwork Nation: A New Framework For Building Community Indicators, Stephen Borders, James Edwards, Ashley Miller

The Foundation Review

· As interest in outcomes continues to rise, community indicators have become a widely used tool to measure progress. While indicators provide a vehicle for understanding and addressing community issues from a holistic perspective, current efforts seem to suffer from both a notable absence of local-level data and end-user information overload, whereby the presentation of numerous and often disconnected indicators makes it difficult to draw meaningful conclusions from the analysis.

· We highlight the results and our experiences with a community health needs assessment conducted through an indicator project in Michigan’s Kent County. The analysis and visualization of the indicator …

Collaboration And Foundation Leadership: Challenges, Opportunities, And Impact, Jennifer Pereira

The Foundation Review

· This article describes a successful collaboration among foundation, city government, and nonprofit stakeholders that leveraged an initial investment of $60,000 to $4.5 million in public and private funding to create a sustainable Green & Healthy Homes Initiative™ for low- and moderate-income neighborhoods in Providence, R.I.

· Through a partnership with the Rhode Island Foundation, the Council on Foundations, and the Coalition to End Childhood Lead Poisoning, the city of Providence developed a comprehensive approach to integrated health, safety, lead-hazard reduction, energy-efficiency, and weatherization interventions for low- and moderate-income families.

· The project was led by a steering committee of …

Four Network Principles For Collaboration Success, Jane Wei-Skillern, Nora Silver

The Foundation Review

· This article identifies a set of four counterintuitive principles that are critical to collaboration success and offers insights for how nonprofit leaders can ensure that their collaborations can have an impact that is dramatically greater than the sum of the individual parts.

· Based on a decade of research developing detailed case studies on a range of successful networks, the authors have identified a common pattern of factors that are essential to effective networking.

· The principles are: focus on mission before organization; manage through trust, not control; promote others, not yourself; and build constellations, not stars.

Benchmarking Evaluation In Foundations: Do We Know What We Are Doing?, Julia Coffman, Tanya Beer, Patricia Patrizi, Elizabeth Heid Thompson

The Foundation Review

· Evaluation in philanthropy – with staff assigned to evaluation-related responsibilities – began in the 1970s and has evolved, along with philanthropy, in the four decades since. What has not changed, however, is a regular questioning of what foundations are doing on evaluation, especially since the world of philanthropy regularly shifts, and changes in evaluation resourcing and positioning tend to soon follow.

· This article presents new findings about what foundations are doing on evaluation and discusses their implications. It is based on 2012 research that benchmarks the positioning, resourcing, and function of evaluation in foundations, and follows up on …

Talent Philanthropy: Investing In Nonprofit People To Advance Nonprofit Performance, Rusty Morgen Stahl

The Foundation Review

· This article argues that people are the primary asset that drives performance in the social sector, but that despite their importance they are undersupported. Funders could make major strides in their own effectiveness and in the performance of their grantees by explicitly investing in grantee talent and talent-support systems. Such support could build a critical mass of diverse leadership in society and dramatically improve the ability of the social sector to advance social change.

· The first part of this article reframes the talent challenge facing the nonprofit sector, highlighting urgent issues and chronic structural flaws.

· The second …

Book Review Of Practical Project Management For Agile Nonprofits: Approaches And Templates To Help You Manage With Limited Resources, Megan Murphy

The Foundation Review

No abstract provided.

Executive Summaries

The Foundation Review

No abstract provided.

Editorial, Teresa R. Behrens

The Foundation Review

No abstract provided.

Designing For Learning: One Foundation’S Efforts To Institutionalize Organizational Learning, Rosanna Tran, Sanjay Shah

The Foundation Review

· This article explores the California HealthCare Foundation’s internal efforts, inspired in part by the process of design thinking, to institutionalize organizational learning.

· One outcome of this process has been a “grantmaking toolbox,” which represents an attempt to document new, effective, and innovative grantmaking tactics.

· While creating this toolbox, the foundation realized that the process of learning holds as much – if not more – value as the products of learning. Moreover, we gained three valuable insights that may be relevant for other foundations interested in advancing their learning efforts: effective learning is a collaborative, rather than an …

Measuring Dimensions Of Network Functioning: The Knowhow2go Network Survey, Tania Jarosewich, Nushina Mir, Linda Simkin

The Foundation Review

· As foundations more often encourage networks and other interorganizational strategies, they need tools to measure network effectiveness and outcomes. Gathering network members’ perspectives on their engagement with the network can provide insights and avenues for improvement.

· This article describes a network survey that was created for Lumina Foundation’s KnowHow2GO initiative, which focused on strengthening college access networks.

· The network survey measures five dimensions of effective networks: network management; sustainable service systems; data-driven decision making; policy and advocacy; and knowledge development and dissemination.

· The network survey provided useful information for the foundation, initiative partners, technicalassistance providers, network …

Book Review Of Focus On Sustainability: A Nonprofit’S Journey, Matthew Downey

The Foundation Review

No abstract provided.

Weaving An Impactful Network, Anne E. Summers, Linda Honold

The Foundation Review

· The Brico Fund set out to test a common nonprofit theory of change: individual outputs lead to outcomes, leading to systems change. An alternate theory is that systems change happens through collective and strategic action of many organizations working together toward a common goal.

· This case study examines the implementation of this theory and describes the companion development of systems, structures, tools, and processes created in a cross-sector network of nonprofits. The evolution of Brico’s funding strategy is juxtaposed with the development of the network, revealing a unique funder/organization symbiosis, relying on each to provide expertise, thus fostering …

Revenge Of The Steamroller: Abcp As A Window On Risk Choices, Carlos Arteta, Mark Carey, Ricardo Correa, Jason Kotter

Faculty Publications

We empirically examine financial institutions’ motivations to take systematic bad-tail risk in the form of sponsorship of credit-arbitrage asset-backed commercial paper vehicles. A run on debt issued by such vehicles played a key role in causing and propagating the liquidity crisis that began in the summer of 2007. We find evidence consistent with important roles for both ownermanager agency problems and government-induced distortions, especially government control or ownership of banks.

What, I Shouldn’T Have Done That?: The Influence Of Training And Just-In-Time Reminders On Secure Behavior, Jeffrey L. Jenkins, Alexandra Durcikova

Faculty Publications

Organizations often implement Security Education, Training, and Awareness (SETA) programs to help improve secure behavior. SETA programs can be multifaceted; however, organizations often take a “one-size-fits-all” approach to improve security, without understanding how different SETA components influence behavior. In this research, we explain how two common SETA program components—online training and reminders—influence behavior through discrete theoretical mechanisms. First, we hypothesize that online training influences behavior through improving beliefs and intentions. However, because of dual-task interference, the relationship between beliefs and intentions may be hindered. We then explain how just-in-time reminders can help overcome dual-task interference and influence behavior directly. We …

Urban American Indians: A Comparison Of Father Involvement Predictors Across Race, Jonathan Padilla, Peter Ward, Gordon E. Limb

Faculty Publications

Father involvement in families of urban American Indians has been a neglected area of research. In this study, the authors examined the associations among parental relationship quality, father involvement, and coresidence. The authors conducted a multiple group analysis through structural equation modeling comparing 107 American Indian fathers with fathers of the general population in the Fragile Families and Child Wellbeing Study. Although the results were similar between groups, findings indicated two key differences for urban American Indians. First, emotional supportiveness had a stronger relationship with physically active engagement for American Indian fathers. Second, parental relationship quality had greater total standardized …

Satisfaction With Family Life Scale, Ramon B. Zabriskie, Peter J. Ward

Faculty Publications

We wanted to present validity and reliability data for the Satisfaction With Family Life (SWFL) scale. This instrument has been successfully used in a variety of family samples and offers a brief, widely applicable tool to measure satisfaction with family life. The SWFL scale, modeled after the Satisfaction With Life scale, was designed to assess an individual’s global judgment of family satisfaction, which is theoretically predicted to depend on a comparison of family life circumstances with one’s own standards and expectations. The scale consists of five items on a Likert-type scale. Data were collected from parents and adolescents in 15 …

Who Says There Is A High Consensus Among Analysts When Market Uncertainty Is High? Some New Evidence From The Commercial Real Estate Market, James D. Shilling, C. F. Sirmans, Barrett A. Slade

Faculty Publications

This paper seeks to determine whether analyst consensus is a function of the level of price informativeness, and therefore attempts to gauge the extent to which analyst consensus is high when market uncertainty is high. There is the view that a small or declining volume of trading implies less information and lower quality information, and that a lower level of price informativeness will lead analysts to put more weight on their private information at the time of forecasting. We add to this view the notion that when uncertainty is high there might be a positive option value of waiting. In …

Planning Prompts As A Means Of Increasing Rates Of Immunization And Preventive Screening, Hengchen Dai, Katherine L. Milkman, John Beshears, James J. Choi, David Laibson, Brigitte C. Madrian

Faculty Publications

Building on psychological insights about the way people make decisions, behavioral scientists have proposed various methods to increase behaviors that promote welfare without limiting freedom of choice (Thaler & Sunstein, 2008). Recently, researchers have begun exploring the power of such methods for encouraging people to engage in beneficial health-related behaviors, particularly those that are often put off or forgotten (Loewenstein, Brennan, & Volpp, 2007). For example, motivated by evidence of substantial inertia at the status quo, researchers have demonstrated that if people are automatically assigned an appointment to receive a flu shot (while retaining the right to change or cancel …

The Hotel Comment Card: A Motivator Of Guest Satisfaction, Alfred W. Ogle, Stephen M. Fanning

Research outputs 2013

This paper explores the traditional pen and paper hotel comment card (HCC) from the guests’ perspective to gain an insight and to improve its effectiveness. The HCC has long been the predominant method of soliciting guest feedback. Although electronic methods of collection are now available the HCC has a sense of familiarity, has general acceptance, and is widely employed. Initially, a literature review of the hotel comment card is provided. Then, the study explores how frequent guests categorize HCC attributes. These attributes are then extended to include evaluation criteria identified in the literature and desired by hotel managers. The extended …

Accounting Changes : Chronicles Of Convergence, Crisis, And Complexity In Financial Reporting, Robert H. Herz

Guides, Handbooks and Manuals

No abstract provided.

Resilience And Economic Empowerment: A Qualitative Investigation Of Entrepreneurial Indonesian Women, Min Ing Loh, Rayini Dahesihsari

Research outputs 2013

The development of female entrepreneurs in Indonesia is an integral part of Muslim women's economic contributions and empowerment. However, there is a lack of reliable research about female entrepreneurship and how gender may affect the experiences of business ownership in Indonesia. Therefore, the aim of this study is to explore the challenges encountered by these women entrepreneurs on a daily basis. Qualitative in-depth interviews were conducted with 30 female Indonesian entrepreneurs. Participants were recruited using theoretical and maximum variation sampling techniques. Content analysis was then used to analyze the data. Results revealed high levels of variations, both within and between …

Hotel Guest E-Questionnaires: Implications For Feedback And Relationships, Alfred Ogle, Nadine Henley, Michelle Rowe, Sybe Jongeling, Stephen Fanning

Research outputs 2013

This paper examines the reliability and efficacy of hotel guest e-mail questionnaire compared to the paper questionnaire in the Asian Pacific context. Conducted in Perth, Singapore and Penang, cities with mature hospitality and tourism industries and a representation of chain and independent deluxe hotels, this exploratory qualitative study examines hotelier views of e-mail guest communication derived from content analysis of guest questionnaires format and content and in-depth interviews with senior hoteliers. The findings indicated that e-questionnaires manifested as e-mails, as a direct replacement of the paper questionnaire, appear to be premature given divergent hotelier views and shortcomings in email response …

Contextual Support For Innovation In An Australian Financial Services Firm, Agung N. Fahrudi, Denise E. Gengatharen, Yuliani Suseno, Craig Standing

Research outputs 2013

Organizational learning can facilitate innovation and it is affected by internal and external contexts. Leaders can provide internal contextual support for learning to occur in the organization in order to respond to changes in external contexts. However, there are limited studies about how leaders affect innovation in financial services firms. This paper applies Crossan et al.’s (1999) 4I framework to examine the impact of internal and external factors on an organization’s learning process and the extent of its innovation. An on-going case study of a large Australian financial services firm is used to gain insights about contextual support for innovation. …

Modelling The Volatility-Timing Of Funds Under Cpf Investment Theme, X Shen, Albert K. Tsui, Zhaoyong Zhang

Research outputs 2013

The performance measure of funds has been an important topic in the past few decades. In recent years the conditional models on return and volatility have become popular in studying the funds’ performance measure, but most of these studies focus on the US funds and a few on the Asian-based funds. The purpose of this study is to examine the volatility-timing performance of Singapore-based funds under the CPF (Central Provident Fund) Investment Scheme and non-CPF linked funds by taking into account of the currency risk effect on internationally managed funds. The CPF investment scheme was introduced in 1986 by the …

Forecasting Singapore Economic Growth With Mixed-Frequency Data, A. Tsui, C.Y. Xu, Zhaoyong Zhang

Research outputs 2013

In this paper we intend to forecast the economic growth of Singapore by employing mixed frequency data. This study is motivated by the following observations: macroeconomic variables are the important indicators of the economic performance, but they are normally available at low frequencies, e.g. quarterly for GDP and monthly for inflation. In contrast, the financial variables such as stock returns are available at high frequency, and often the asset prices are forward-looking and believed to contain useful information about future economic developments (Stock and Watson 2003). It is therefore an interesting question to raise whether or not one can use …

Modelling The Term Structure Of Japanese Bond Yields With The Nelson-Siegel Model, A. Tsui, J.X. Wu, Zhaoyong Zhang

Research outputs 2013

The Nelson-Siegel (1987) (NS) model has been credited for its high efficacy in the in-sample fitting and out-of-sample forecasting of the term structures of interest rates. The term structure of interest rates, popularly known as the yield curve, is a static function that relates the time-to-maturity to the yield-to maturity for a sample of bonds at a given point in time. The conventional way of measuring the term structure is by means of the spot rate curve, or yield curve, on zero-coupon bonds. Yet in reality, the entire term structure is not directly observable, which gives rise to the need …

Interest Rate Sensitivities Of Externally And Internally Managed Australian Reits, Jaime L. Yong, Abhay Singh

Research outputs 2013

Real Estate Investment Trusts (REITs) in Australia experienced tremendous growth and investor interest following the crash of unlisted property funds in the 1990s. Since 2001, management structures have shifted from external property management to an internally advised model. The sector’s returns had been notably rewarding up till the Global Financial Crisis but rising costs of debt and years of aggressive borrowing to fund expansions have eroded the values of REITs. Externally managed trusts had relatively higher levels of debt than their internally managed counterparts thus increasing the sensitivities to interest rate risks. Yet internally managed REITs engage in a wider …