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2011

Selected Works

Adjunct Professor Stephen J Kelly

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Articles 31 - 60 of 60

Full-Text Articles in Business

A Comparison Of Market Entry Strategies Adopted By Information And Communication Technology (Ict) Firms From Major And Emerging Software Exporting Nations, Stephen Kelly, Jennifer Harrison Feb 2011

A Comparison Of Market Entry Strategies Adopted By Information And Communication Technology (Ict) Firms From Major And Emerging Software Exporting Nations, Stephen Kelly, Jennifer Harrison

Adjunct Professor Stephen J Kelly

This study examines the market entry practices of Australian and Pakistani Information and Communication Technology (ICT) firms and the proposition that Local Software Economy (LSE) maturity affects the selection of market entry practices. The question is significant as it is focused on an indirect effect – namely LSE maturity – on the adoption of market entry practices, with indirect effects being identified in recent literature as being significant and an area in need of further research. The findings provide support for the proposition, indicating that Australian and Pakistani firms, representative of firms operating in high and low maturity LSEs, respectively, …


The Creation And Growth Of Information Technology Communication (Ict) Industrial Clusters: The New Zealand Case, Malcolm Fraser, Stephen Kelly Feb 2011

The Creation And Growth Of Information Technology Communication (Ict) Industrial Clusters: The New Zealand Case, Malcolm Fraser, Stephen Kelly

Adjunct Professor Stephen J Kelly

This paper is based on a review of literature into industrial clusters and subsequently discusses identified success factors within the context of ICT industrial clusters generally and New Zealand ICT industrial clusters in particular. It is argued that through identifying the success attributes underpinning industrial clusters a baseline can be established for decision-making by both industry vertical groups and various levels of government. It is also proposed that the application of this baseline logic to the development of New Zealand ICT clusters will enhance the domestic and international development of these clusters. The paper identifies that the key components of …


Strategic Emphasis, Planning And Performance: Isvs In The Asia Pacific, Jennifer Harrison, Stephen Kelly Feb 2011

Strategic Emphasis, Planning And Performance: Isvs In The Asia Pacific, Jennifer Harrison, Stephen Kelly

Adjunct Professor Stephen J Kelly

No abstract provided.


Exploratory Research Constructing A Conceptual Framework For Venture Capital In Regional Australia, Jeremy Buultjens, Margaret Drever, Stephen Kelly Feb 2011

Exploratory Research Constructing A Conceptual Framework For Venture Capital In Regional Australia, Jeremy Buultjens, Margaret Drever, Stephen Kelly

Adjunct Professor Stephen J Kelly

No abstract provided.


Crisis Opportunism: Bailouts And E-Scads In The Gfc, Judy Johnston, Alexander Kouzmin, Kym Thorne, Stephen Kelly Feb 2011

Crisis Opportunism: Bailouts And E-Scads In The Gfc, Judy Johnston, Alexander Kouzmin, Kym Thorne, Stephen Kelly

Adjunct Professor Stephen J Kelly

As a response to the junk debt-inspired global economic crisis, governments, with supra-national organizational approval, have appropriated billions of taxpayers dollars for bailouts, have set up special funds and underwritten depositors savings in the desperate hope of alleviating the threat of rapid, economic decline and systemic destruction of value. Whether these governments have a democratic mandate for such unprecedented action is debatable. More importantly, though, is whether such decisions amount to good re-regulatory policy. First, it is known that some of the bailout money to large corporations has been squandered by oligarchic recipients and appropriated by them in their own …


Strategic Benefits And The Small Firm, Stephen Kelly Feb 2011

Strategic Benefits And The Small Firm, Stephen Kelly

Adjunct Professor Stephen J Kelly

No abstract provided.


Tickets To Asia: Foreign Market Entry And Sustained Competitiveness By Smes, Damian Hine, Stephen Kelly Feb 2011

Tickets To Asia: Foreign Market Entry And Sustained Competitiveness By Smes, Damian Hine, Stephen Kelly

Adjunct Professor Stephen J Kelly

No abstract provided.


So What Do I Get And Why Do I Need It? Understanding Why Small Firms Commit To Suppliers, Stephen Kelly, Jennifer Harrison Feb 2011

So What Do I Get And Why Do I Need It? Understanding Why Small Firms Commit To Suppliers, Stephen Kelly, Jennifer Harrison

Adjunct Professor Stephen J Kelly

No abstract provided.


The Function And Character Of Relationship Benefits: Transferring Capabilities And Resources To The Small Firm, Stephen Kelly Feb 2011

The Function And Character Of Relationship Benefits: Transferring Capabilities And Resources To The Small Firm, Stephen Kelly

Adjunct Professor Stephen J Kelly

Purpose – This paper aims to critique the foundations of the relationship benefits concept and develop a theoretical model that is tested and validated. Design/methodology/approach – A series of exploratory in-depth interviews were initially conducted and the results considered against extant literature. This was followed by a mail survey of the selected population that resulted in 254 usable responses that represented an effective response rate of 21.4 per cent. Findings – The findings demonstrate that relationship benefits sought by small firms collaborating with larger partners can be classified as cost, service, image and flexibility benefits and suggest that their transfer …


Venture Capital And The Development Of Regional Smes: Constructing A Conceptual Framework, Stephen Kelly, Steven French, Margaret Drever, Jeremy Buultjens Feb 2011

Venture Capital And The Development Of Regional Smes: Constructing A Conceptual Framework, Stephen Kelly, Steven French, Margaret Drever, Jeremy Buultjens

Adjunct Professor Stephen J Kelly

No abstract provided.


Standing Alone: Small Business And The Global Market, Damian Hine, Stephen Kelly Feb 2011

Standing Alone: Small Business And The Global Market, Damian Hine, Stephen Kelly

Adjunct Professor Stephen J Kelly

This paper takes a multi-disciplinary approach to the exploration of the role small businesses play in the globalization of the Australian economy. We ask: do SMEs exist primarily to service the demands of their larger counterparts, relying on large firms to enter foreign markets, or do they have the ability to enter global markets as 'independent' entities, sustaining a consistent competitive advantage. A multiple case study approach has been applied to answer the research questions. Findings indicate that small firms are indeed independent and dynamic operators, crucial to Australia's economic success, and small firms are effective in entering foreign markets …


Empirical Evidence For The Unique Characteristics Of Sport Tourists, Pat Gillett, Stephen Kelly Feb 2011

Empirical Evidence For The Unique Characteristics Of Sport Tourists, Pat Gillett, Stephen Kelly

Adjunct Professor Stephen J Kelly

No abstract provided.


The Configuration And Function Of Strategic Benefits, Stephen J. Kelly Feb 2011

The Configuration And Function Of Strategic Benefits, Stephen J. Kelly

Adjunct Professor Stephen J Kelly

This paper overcomes limitations evident in extant literature by examining the foundations of the relationship benefits concept and developing a theoretical model that is tested and validated. The findings indicate that salient relationship benefits evident in business-tobusiness relationships can be classified as cost, service, image and flexibility benefits, or more broadly, as strategic benefits that facilitate competitive advantage through the operationalisation of a cost leadership, differentiation or all-rounder strategy.


Market Intelligence Study For The Tweed/Gold Coast Campus Of Southern Cross University: Report To Vice-Chancellor And President Of Southern Cross University, Pat Gillett, Jennifer Harrison, Dennis Howard, Stephen Kelly Feb 2011

Market Intelligence Study For The Tweed/Gold Coast Campus Of Southern Cross University: Report To Vice-Chancellor And President Of Southern Cross University, Pat Gillett, Jennifer Harrison, Dennis Howard, Stephen Kelly

Adjunct Professor Stephen J Kelly

No abstract provided.


Consumer Acceptance Of Hybrid Electric Passenger Vehicles In Australia, Martin Kunst, Stephen Kelly, Melanie Thomas Feb 2011

Consumer Acceptance Of Hybrid Electric Passenger Vehicles In Australia, Martin Kunst, Stephen Kelly, Melanie Thomas

Adjunct Professor Stephen J Kelly

No abstract provided.


Backpackers, Byron And Brand: The Power Of Wom, Janet Hanlan, Stephen Kelly Feb 2011

Backpackers, Byron And Brand: The Power Of Wom, Janet Hanlan, Stephen Kelly

Adjunct Professor Stephen J Kelly

Tourist destination brand image is a major influencing factor in traveler destination choice. This exploratory research into the information sources from which destination brand image evolves, aims to provide insights which may improve destination marketing communication strategies. Indepth interviews with 21 international backpackers on Australia’s northern New South Wales coast indicate that mainstream media played little or no part in the formation of respondents’ image of the coastal destination of Byron Bay. Research findings show word-of-mouth (WOM) and autonomous independent information sources were the key mediums through which respondents formed their image of this iconic Australian tourist destination. Findings suggest …


Electronic Retail (E-Tail) Image Components And Their Association With Variety Seeking And Avid Shoppers, Stephen Kelly, Don Scott, Simon Wilde Feb 2011

Electronic Retail (E-Tail) Image Components And Their Association With Variety Seeking And Avid Shoppers, Stephen Kelly, Don Scott, Simon Wilde

Adjunct Professor Stephen J Kelly

An examination of image attributes important to on-line customers of a major Australian retailer identified three e-tail store image dimensions; core demands, institutional factors and information. The three dimensions were further examined against variety seeking and avid shopper measures. Results indicated institutional factors were associated with variety seeking and avid shoppers and information with avid shoppers. From this result, it is suggested that e-tailing stores need to build their reputation and brand image via conventional media based promotional activities in order to attract variety seeking and avid shoppers and provide variety laden shopping experiences to retain variety seeking consumers. It …


Non-Local Masters Games Participants: An Investigation Of Copmpetitive Active Sport Tourist Motives, Pat Gillett, Stephen Kelly Feb 2011

Non-Local Masters Games Participants: An Investigation Of Copmpetitive Active Sport Tourist Motives, Pat Gillett, Stephen Kelly

Adjunct Professor Stephen J Kelly

Many governments within Australia actively support Masters Games with the expectation that such events generate significant economic benefits. However, while research demonstrates that 'non-local' participants provide greater economic value to the host region, little is known about this key participant category. In particular, previous Masters Games research has only briefly considered the influence of travel on participant motives. In order to address this gap in the literature, a qualitative investigation of the motives among non-local Masters Games participants was undertaken. Semi-structured in-depth interviews were conducted with 20 non-local competitors prior to their participation in the 2005 Australian Masters Games. The …


Questioning The Epistemic Virtue Of Strategy: The Emperor Has No Clothes!, Steven French, Alexander Kouzmin, Stephen Kelly Feb 2011

Questioning The Epistemic Virtue Of Strategy: The Emperor Has No Clothes!, Steven French, Alexander Kouzmin, Stephen Kelly

Adjunct Professor Stephen J Kelly

No abstract provided.


A Comparison Of Attitudes Toward Venture Capital Among Sme Principals And Their Advisors In New Zealand And Australia, Dean Prebble, Stephen Kelly Feb 2011

A Comparison Of Attitudes Toward Venture Capital Among Sme Principals And Their Advisors In New Zealand And Australia, Dean Prebble, Stephen Kelly

Adjunct Professor Stephen J Kelly

No abstract provided.


The Role Of Relationship Marketing And Networking In Foreign Market Entry And Sustained Competitiveness By Australian Smes, Stephen Kelly Feb 2011

The Role Of Relationship Marketing And Networking In Foreign Market Entry And Sustained Competitiveness By Australian Smes, Stephen Kelly

Adjunct Professor Stephen J Kelly

No abstract provided.


The Form And Function Of Business-To-Business Relationship Benefits, Stephen Kelly Feb 2011

The Form And Function Of Business-To-Business Relationship Benefits, Stephen Kelly

Adjunct Professor Stephen J Kelly

No abstract provided.


Accounting Ratios, Measurement And Lies: Benchmarking Performance And Auditing The Auditors, Jennifer Harrison, Anja Morton, Stephen Kelly, Alexander Kouzmin Feb 2011

Accounting Ratios, Measurement And Lies: Benchmarking Performance And Auditing The Auditors, Jennifer Harrison, Anja Morton, Stephen Kelly, Alexander Kouzmin

Adjunct Professor Stephen J Kelly

No abstract provided.


Strategy Beyond The Box: An Editorial Prologue, Stephen Kelly, Alexander Kouzmin Feb 2011

Strategy Beyond The Box: An Editorial Prologue, Stephen Kelly, Alexander Kouzmin

Adjunct Professor Stephen J Kelly

No abstract provided.


Measuring Service Quality In A Corporatised Public Sector Environment, Karen Mcfadyen, Jennifer Harrison, Stephen Kelly, Don Scott Feb 2011

Measuring Service Quality In A Corporatised Public Sector Environment, Karen Mcfadyen, Jennifer Harrison, Stephen Kelly, Don Scott

Adjunct Professor Stephen J Kelly

Using a modified SERVQUAL scale, this paper measures perceived service quality in a corporatised public sector environment. Five factors were identified: personalised proficiency, empathic professionalism, reliability, tangibles and access; explaining 61% of overall variance. Further analysis using multiple regression also indicated that 45% of the variability in customer satisfaction and 43% of the variability in overall service quality was explained by the five factors. The research was conducted in response to calls for the application of this measure and following a review of extant literature that indicated the limited number of studies undertaken within the public sector that assessed service …


The Identification And Analysis Of Relationship Benefits In Business-To-Business Channels, Stephen Kelly Feb 2011

The Identification And Analysis Of Relationship Benefits In Business-To-Business Channels, Stephen Kelly

Adjunct Professor Stephen J Kelly

No abstract provided.


Export Commitment, Success And The Management Of Small Service Exporters, Stephen Kelly, Damian Hine Feb 2011

Export Commitment, Success And The Management Of Small Service Exporters, Stephen Kelly, Damian Hine

Adjunct Professor Stephen J Kelly

No abstract provided.


A Study On The Consumer Acceptance Of Hybrid Electric Passenger Vehicles In Australia, Martin Kunst, Stephen Kelly Feb 2011

A Study On The Consumer Acceptance Of Hybrid Electric Passenger Vehicles In Australia, Martin Kunst, Stephen Kelly

Adjunct Professor Stephen J Kelly

No abstract provided.


Identifying Successful E-Branding Strategies In Thailand, Sunti Chirawatthanangkoon, Stephen Kelly Feb 2011

Identifying Successful E-Branding Strategies In Thailand, Sunti Chirawatthanangkoon, Stephen Kelly

Adjunct Professor Stephen J Kelly

No abstract provided.


Marketing Tourist Destinations To Media Savvy Consumers: An Alternative Model, Janet Hanlan, Stephen Kelly Feb 2011

Marketing Tourist Destinations To Media Savvy Consumers: An Alternative Model, Janet Hanlan, Stephen Kelly

Adjunct Professor Stephen J Kelly

No abstract provided.