Business Commons^™

Organizational Financial Performance: Identifying And Testing Multiple Dimensions, Robert B. Carton, Charles W. Hofer

Faculty Articles

This research addresses the measurement of organizational financial performance. Its primary purpose is to provide researchers and managers a better understanding of the implications of selecting the dependent variables that should be used in empirical studies and management practice where organizational financial performance is the criterion of interest. This is the first study that has undertaken to empirically identify both the different distinct dimensions of organizational financial performance and the measures that represent those dimensions. Since no prior research has empirically established the domain of organizational financial performance, this research is by necessity exploratory in nature. A two-part approach was …

Boundary Crossings: Professional And Situational Influences On Nonprofit Leaders And Their Organizations, Antoinette E. La Belle

Student Scholarship

A leadership crisis in the nonprofit sector looms. "Crossovers" from the corporate sector present an alternative source of CEO talent but a dearth of empirical research about boundary crossing has limited our understanding about the effects of leader origin on organizational performance. We surveyed 631 leaders who had crossed one to three boundaries--sector, organization and/or position--into top U.S. nonprofit jobs. Analysis of 18 combinations of leader experience including sector path, recent origin and role shift revealed--regardless of boundary--striking similarities rather than stark differences in how nonprofit CEOs lead. The effects of leaders' sector experience and diversity of experience on behavioral …

Boundary Crossings: Professional And Situational Influences On Nonprofit Leaders And Their Organizations, Antoinette E. La Belle

Student Scholarship

A leadership crisis in the nonprofit sector looms. "Crossovers" from the corporate sector present an alternative source of CEO talent but a dearth of empirical research about boundary crossing has limited our understanding about the effects of leader origin on organizational performance. We surveyed 631 leaders who had crossed one to three boundaries--sector, organization and/or position--into top U.S. nonprofit jobs. Analysis of 18 combinations of leader experience including sector path, recent origin and role shift revealed--regardless of boundary--striking similarities rather than stark differences in how nonprofit CEOs lead. The effects of leaders' sector experience and diversity of experience on behavioral …

Causal Ambiguity And Its Impacts On Firm Performance, Richard I. Araya

Student Scholarship

Dynamic capabilities and associated shifts in learning make firm's capabilities hard to imitate, and are critical in achieving sustainable competitive advantage. Consequently, strategic management literature has recognized that the presence of causal ambiguity plays a pivotal role in generating inter-firm differences in obtained rents. At the same time, causal ambiguity may hamper internal diffusion of capabilities within the firm negatively affecting its performance (Szulanki, 1996). Overall, the relationship between dynamic capabilities, causal ambiguity and firm performance has remained poorly understood. In this study, we seek to address this gap by developing a causal model that depicts how management perceptions of …

Causal Ambiguity And Its Impacts On Firm Performance, Richard I. Araya

Student Scholarship

Dynamic capabilities and associated shifts in learning make firm's capabilities hard to imitate, and are critical in achieving sustainable competitive advantage. Consequently, strategic management literature has recognized that the presence of causal ambiguity plays a pivotal role in generating inter-firm differences in obtained rents. At the same time, causal ambiguity may hamper internal diffusion of capabilities within the firm negatively affecting its performance (Szulanki, 1996). Overall, the relationship between dynamic capabilities, causal ambiguity and firm performance has remained poorly understood. In this study, we seek to address this gap by developing a causal model that depicts how management perceptions of …

Higher Education And The 2007 Recession: Examining The Relationship Between State Agency Structure, Fiscal Support, And The State Fiscal Stabilization Fund, Christopher J. Crumrine

MPA/MPP/MPFM Capstone Projects

The United States public post-secondary education system varies in its reliance on state support. Some states have a historic predisposition to a private post-secondary education sector, while others have a tradition of strong public institutions. In all cases, public post-secondary relies on state revenue for their general operating and capital budgets. Effective operation in the current fiscal environment requires a clear understanding of different factors affecting a state’s funding level and the challenges presented in periods of slow economic growth.

Over the past six years, higher education, on average, saw positive growth in state support. However, impressive increases in support …

Evaluating The Presidential Management Fellows Program: Has The Implementation Of A Standardized Assessment Test Altered Student Selection?, Graham Drake

MPA/MPP/MPFM Capstone Projects

The Presidential Management Fellows (PMF) Program aims to attract high-performing graduate students into federal service. Given the measured performance of past participants, or Fellows, many Federal agencies use the PMF Program as a cornerstone of their succession planning. Since its inception in 1977, the PMF Program has used a variety of selection mechanisms to identify and assess candidates. The most recent alteration in the PMF Program‟s selection mechanism in 2007 has raised questions of efficiency. While the implementation of a single standardized test has reduced costs and allowed more candidates to be evaluated, it is unknown if this assessment test …

Tax Collection Methods: Understanding Business Tax Collection And The Psyche Of Evasion, Kara Johnson

MPA/MPP/MPFM Capstone Projects

“Taxes are the life-blood of government, and their prompt and certain availability an imperious need (Justice Owen J Roberts, Bull V US 295 U. S. 247 (1935))” (Scharf). Tax collection is necessary to ensure revenues are collected to fund governmental services. States are losing tax revenue for a variety of reasons; this paper explores some of the major factors causing states to lose out on tax revenue. It addresses the tax gap, or unpaid taxes due and the economic inefficiencies caused by tax evasion. It analyzes the psyche of noncompliance in an attempt to discover the most efficient manner of …

Lean Construction Systems & Tools In Improving Operational Performance, Ng Jing Peng

Student Works (2010-2019)

Construction contractors are continuingly searching for ways of eliminating waste and increasing profit with the continuous decline in profit margins and increased competition in construction projects. Although numerous approaches have been developed to improve efficiency and effectiveness of construction processes, lean construction techniques offer the promise to minimize, if not completely eliminate, non value‐adding work. Lean Construction is a philosophy based on the concepts of Lean Manufacturing. It is about managing and improving the construction process by eliminating waste and increasing profit to deliver what the customer needs. Although construction organization have integrate some form of Lean System in day …

Customer-Based Brand Equity Of The Sportswear Market In Malaysia., Emilia Rosemera Uzir

Student Works (2010-2019)

Abstract not available

Determinants Of Bank Profits And Net Interest Margins In East Asia And Latin America, Mui Tin Low

Student Works (2010-2019)

This paper identifies the determinants of bank profits and net interest margins using bank level data, macroeconomic indicators and concentration ratio for ten countries in the East Asia and Latin America economies for the period of 2003–2008. A balanced panel of 167 banks operating in Argentina, Brazil, Colombia, Korea, Indonesia, Malaysia, Mexico, Thailand, Peru and Venezuela is used for this study. Of the 167 banks, 78 banks represent East Asia, while the balance 89 banks, Latin America. For purpose of this study, we first examine the determinants of bank profits and net interest margins based on the full sample of …

Survey On The Adoption And Implementation Of Cost Of Quality (Coq) Reporting Among Manufacturing Organizations In Malaysia., Murugan Rasamanie

Student Works (2010-2019)

Cost of Quality (COQ) has been regarded as an effective tool to contribute to achieve customer satisfaction and profits. This study explored the key issues of COQ reporting among manufacturing organizations in Malaysia. Present competitive global business environment and customer expectation for high quality product at competitive prices has initiated this study to determine the awareness level and adoption rate of COQ reporting among manufacturing organizations in Malaysia. The manufacturing organizations for this study were picked through stratified random sampling technique, using the Federation of Malaysian Manufacturers (FMM) Directory, 2009. The questionnaires were distributed via email and directly to the …

A Study On Full Service Restaurants' Attributes And The Key Determinants Of Customer Satisfaction Behavioural Intention., Chow Sweet Fun

Student Works (2010-2019)

Food service sector in Malaysia is sizeable and rapidly growing. The lifestyle changes created by modern living are expected to continue to fuel the steady growth of food service sector. However, due to the minimal entry barrier, this industry has become more competitive than ever and susceptible to failure. To obtain a better understanding of the customers’ preference in choosing food establishment, the importance and performance of 22 attributes that are divided to four construct namely physical environment, food quality, service quality and price fairness and the significant determinants of customer satisfaction and behavioural intention are evaluated. The restaurant attributes …

A Comparative Study Of The Performance, Macroeconomic Variables, And Firm's Specific Determinants Of Islamic And Non-Islamic Indices : The Malaysian Evidence., Mohamed Shikh Abu Baker Albaity

Student Works (2010-2019)

This thesis presents three related empirical studies on the performance and the long and short run dynamics between screened investment portfolio represented by Kuala Lumpur Syariah index (KLSI) and non-screened investment portfolio represented by Kuala Lumpur Composite index (KLCI) in Bursa Malaysia. The KLCI contains the largest 100 companies in Malaysia. This index facilitates as a barometer of the Malaysian economy while, the KLSI is the first Syariah compliant index in Bursa Malaysia. KLSI represents companies abiding to Islamic laws of transactions, which is determined by the scholars in the Shariah supervisory board employed by Bursa Malaysia. The KLCI represents …

Influence Of Continuous Improvement (Ci) On Job Satisfaction., Ong Chee Wei

Student Works (2010-2019)

The purpose of this research is to determine the impact of Continuous Improvement (CI) on job satisfaction in Malaysia industry. Based on previous studies, it was anticipated that overall job satisfaction would be higher for employees who are working in companies that implementing Continuous Improvement practices and lower for employees who are working in companies that not implementing Continuous Improvement practices. The instrument of Continuous Improvement was adapted from Culp (1992), Limon (1993) and Ying (2000). In the mean time, employee’s job satisfaction was measured based on Job Satisfaction Survey (Spector, 1985). The collected data was tested with descriptive statistic …

Factors Influencing Activity-Based Costing (Abc) Success Implementation : A Study Among Manufacturing Firms In China., Zhang Yi Fei

Student Works (2010-2019)

Nowadays firms are experiencing a constant changing business context. Accurate costing information is crucial for any firms to survive and stay competitive. However, traditional volume based costing systems are subjected to many criticisms due to the failure to provide firms with a reliable, accurate and timely costing information. Activity-Based Costing (ABC) was introduced by Cooper and Kaplan (1988) to address the shortcomings of the traditional costing systems, and it is more suitable to assist management in strategy formulation, implementation and evaluation in today‟s advanced business environment. Motivated by the benefits of ABC, a number of researchers have conducted various studies …

The Implementation Of Computerized Accounting System As Part Of The Learning Process In The Malaysian Secondary Schools : A Survey On Accounting Teachers In Malaysia., Raja Badrul Hazim Hashim

Student Works (2010-2019)

The Malaysian Ministry of Education planned to integrate computerised accounting system into students‟ learning process in future. The decision by the Ministry gave a sign to all accounting teachers in secondary schools that they have to be prepared to teach and include computerised accounting system as part of the accounting curriculum soon. For this reason, there is an urgent need to understand and explore the technology acceptance among accounting teachers. The purpose of the study was generally to assess the acceptance level of secondary accounting teachers towards the implementation of computerised accounting system in Malaysia. Based on Technology Acceptance Model, …

A Study On The Determining Factors Of Operational Efficiencies Derived From Outsourcing : Malaysia As An Attractive Hub., Anbalagi Andy, Jesrina Ann Xavier, Lee Siew Yoong

Student Works (2010-2019)

Outsourcing had undergone a massive evolution since 1970s and has changed the way businesses operate in the global market place. Offshore outsourcing, in particular, has become a viable strategic venture and is no longer an exception but rather it is a norm in today’s economy. Many businesses are able to gain various operational efficiencies by embarking into strategic outsourcing initiatives although existing literatures have proven that there are also significant risks associated with this type of venture. It is interesting to note that not all outsourcing efforts have provided positive results for organizations nor proved fruitful. Nevertheless offshore outsourcing has …

Web-Based Supply Chain Management Capabilities In Malaysian Firms And Its Effect On Firm's Performance : An Empirical Study., Fakri Abdul Rashid

Student Works (2010-2019)

The study investigated the relationship between the five facets of web based supply chain management (WBSCM) capabilities and the firm performance in manufacturing and services firms in Kaula Lumpur. Malaysia. The objectives of the study were 1) to examine the level WBSCM’s capabilities and firm performance, 2) to examine the relationship between WBSCM’s capabilities and firm performance, 3) to examine the effect of WBSCM’s capabilities in relation to firm’s performance. Based on the literature reviews a model of relationship was proposed and developed   to examine the relationships between the five factors of WBSCM’s capabilities and firm performance To test the …

Pelaksanaan Pengurusan Kewangan Sekolah Menengah Bertaraf Pusat Tanggungjawab (Ptj) Di Malaysia., Marzita Abu Bakar

Student Works (2010-2019)

Managers of financial management responsibility center (PTj) secondary schools are faced with challenges, especially in determining the efficiency and effectiveness of financial management of government financial allocation. The purpose of this study is to review the implementation of financial management of PTj secondary schools in Malaysia based on PTj reports, studies and past literature and issues raised. The objective of the study is to review the PTj secondary schools based on information regarding financial resources, level of clarity of principals, and level of principals‟ autonomy to make financial decisions and control the level of school financial management process. In addition, …

Retaining Talent : An Empirical Study Of Multi-Routes Model Of Job Coupling And Withdraw Tendency Among Chinese Mba Candidates., Zheng Weibo

Student Works (2010-2019)

Intellectual property and intellectual capital have become critical components of wealth creation. "Knowledge has become the pre-eminent economic resource, more important than raw material, more important, often, than money. Considered as an economic output, information and knowledge are more important than automobiles, oil, steel or any of the products of the industrial era‖ (Stewart, 2002). As the "carrier" of the talent of organizations become more significant than ever. Those employees with higher organizational performance characteristics are often entitled "core" or "talent" for their key networking status in creating organizational intelligent capital values. They can also be in fierce competition with …

Aplikasi Al-Mudarabah Dan Al-Musyarakah Dalam Produk-Produk Perbankan Islam : Kajian Di Bank Muamalat Indonesia, Jakarta., Sarwedi Hasibuan

Student Works (2010-2019)

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Peranan Bank Negara Malaysia (Bnm) Dalam Melaksanakan Dasar Kewangan : Analisis Dari Perspektif Ekonomi Islam., Mohd Rizal Abdul Ghani

Student Works (2010-2019)

Bank Negara Malaysia (BNM) is an institution responsible for implementing monetary policy in Malaysia. In this case, BNM has been playing six major roles in discharging this important responsibility. The roles are to define the main objective of its monetary policy, to build a proper monetary policy framework, to identify a set of suitable monetary policy instruments, to analyze the recent monetary and economic conditions, to regulate the cost and the size of credit and lastly to influence the direction of credit. This research discusses those roles and analyzes them from the view of the Islamic economic perspective in order …

Sukuk Ijarah : Konsep Dan Amalannya Dalam Pasaran Modal Islam Di Malaysia., Muhammad Azizur Rahman Ramli

Student Works (2010-2019)

Sukuk Ijarah is one of the financial certificates known in the Islamic capital market. This financial certificate is established by taking into consideration two major factors, firstly, preserving the conventional way of investment which is permissible in Islam and, secondly, conforming to the shariah law, as a new financial instrument in the Islamic capital market. Sukuk and Bond are two different instruments in its financial structure. Sukuk eliminates in its structure the use of riba and gharar (uncertainty). Moreover, its financial structure is based on Islamic securitisation concept and exchange contract, such as ijarah, murabahah, bay‘ bithamin ajil and others. …

Peranan Perbankan Islam Dalam Pengembangan Industri Kecil Dan Sederhana Di Kota Pekanbaru, Riau: Analisis Terhadap Instrumen Murabahah., Masriadi -

Student Works (2010-2019)

Islamic banking in general defined as the conduct of banking operation in consonance with Islamic principles of mu‘amalat. The emergence of interest – free financial institutions especially in predominantly Muslim countries, has added a new dimension to economic models. This Islamic banks have organized financial intermedians including al-murabahah which operate in accordance with the principles Islamic transactions. This dissertation explains the rol and practice of Islamic banking in the financing of the small and medium enterprises in Kota Pekanbaru, Riau, Indonesia using the murabahah instrument. The research found that Islamic banks play the important role in the development of SME …

Fungsi Majlis Penasihat Syariah Dalam Amalan Perbankan Islam Di Malaysia : Kajian Terhadap Bank Muamalat Malaysia Berhad Dan Rhb Islamic Bank Berhad., Ahmad Faizol Ismail

Student Works (2010-2019)

The Syariah Advisory Council (SAC) is an advisory board established to provide an Islamic views on products offered by the banks. SAC supports these banks by ensuring that products and services provided are complied with the Islamic Law. The SAC has an important functions related to the Islamic mucamalat tenets. These functions include two aspects which are the aspect of Islamic legal setting or fatwa, and aspect of field monitoring on the implementation and application of fatwa that have been enforced. These aspects are rules by special committee, the committee for fatwa and research and the committee of implementation and …

Stakeholder Theory: The State Of The Art, Bidhan L. Parmar, R. Edward Freeman, Jeffrey S. Harrison, Et Al.

Management Faculty Publications

A variety of forces are changing the way managers and executives make sense of their responsibilities. Globalization has brought a larger variety of participants into contemporary businesses, technological innovation has increased the pace of change, and managers are discovering that their actions have the potential to affect a broader range of people all over the globe (Clement, 2005). Additionally, the pursuit of corporate objectives can be easily disrupted by the actions of unexpected groups. These challenges, driven by change and interconnectedness, reveal a need for managers and academics to re-think the traditional ways of conceptualizing the responsibilities of the firm. …

T&L Career Day 2010 Powerpoint, University Of North Florida

Transportation & Logistics Program General Materials

Powerpoint created for the Transportation and Logistics Program at the University of North Florida.

T&L Career Day Fall 2010 Poster, University Of North Florida

Transportation & Logistics Program General Materials

This poster was created for the Transportation and Logistics Flagship Program at the University of North Florida.

Flyer: 2010 Henry Schein Distribution Center Tour, University Of North Florida

Transportation & Logistics Tours

This flyer was created for UNF's Coggin College of Business for their Transportation and Logistics Tour of the Henry Schein Distribution Center.