Business Commons^™

Sensemaking And Meaning-Arbitrage In Loosely-Coupled Healthcare Organizations, Sridhar Belavadi Seshadri

Student Scholarship

Academic Medical Centers (AMC), despite their research and educational prowess, are in a financial crisis. Increasing costs, stiffer competition, and anticipated tightening of budgets have created new levels of urgency among medical school deans and hospital CEOs to increase the efficiency of the clinical enterprise. This study models an AMC as a loosely coupled system and examines why interdisciplinary teams—comprising administrators, physicians, and nurses—struggle to successfully reengineer healthcare processes. Semi- structured interviews in an U.S. AMC were the basis for the development of a grounded theory framework. The findings suggest that: (a) the ambivalent culture of an AMC alternately supports …

Championing "Tough Issues": How Women And Men Corporate Directors Contribute Differently To Board Deliberations, Nancy E. Mcinerney-Lacombe

Student Scholarship

A qualitative study of eleven male and eleven female directors was undertaken to investigate gender differences relating to championing tough issues at the board. This study demonstrated that men and women at the board share common mechanisms in the championing process. Correspondingly, they also evidenced notable differences. A championing model is presented to examine the gendered differences of the "tough issues" championing process. The model incorporates (1) the preconditions to championing, (2) the board environment that impacts the choice to champion (3) the influencing factors that impact the engagement process (4) the engagement style of the champions and (5) the …

Measuring Organizational Usage Of Information Technology, Anand Jeyaraj

Management Information Systems Faculty Publications

Organizations make considerable investments in information technology to support their internal and external operations. For instance, a recent research report by Gartner Inc. indicates that worldwide spending on information technology will reach United States $3.3 trillion for the year 2008.

Faculty Profile: Jodie Drapal Kluver And Non-Profit Consulting, Michael Kryzanek

Bridgewater Review

No abstract provided.

The Role Of Online Trading Communities In Managing Internet Auction Fraud, Cecil Eng Huang Chua, Jonathan Wareham, Daniel Robey

Business and Information Technology Faculty Research & Creative Works

Internet auctions demonstrate that advances in information technologies can create more efficient venues of exchange between large numbers of traders. However, the growth of Internet auctions has been accompanied by a corresponding growth in Internet auction fraud. Much extant research on Internet auction fraud in the information systems literature is conducted at the individual level of analysis, thereby limiting its focus to the choices of individual traders or trading dyads. The criminology literature, in contrast, recognizes that social and community factors are equally important influences on the perpetration and prevention of crime. We employ social disorganization theory as a lens …

Deliberation And Dialogue In The Pracademic Commons, Roger A. Lohmann

Faculty & Staff Scholarship

There is a strong connection between deliberation and dialogue and commons theory Deliberative activity generally takes place within group settings that approximate the defining conditions of a commons. In addition, social capital, in the form of trust and a sense of mutuality, and construction of a new or reconstituted normative outlook typically result from successful deliberation and dialogue efforts. This poses several lessons for the practice of the practice of such discussions.

Identifying Synonymous Terms In Preparation For Technology Mining, Cherie C. Trumbach

Management Faculty Publications

In this research, the development of a `concept-clumping algorithm' designed to improve the clustering of technical concepts is demonstrated . The algorithm developed first identifies a list of technically relevant noun phrases from a cleaned extracted list and then applies a rule-based algorithm for identifying synonymous terms based on shared words in each term. An assessment of the algorithm found that the algorithm has an 89—91% precision rate, was successful in moving technically important terms higher in the term frequency list, and improved the technical specificity of term clusters.

What Influences Moral Choice Among College Student Athletes, Mary-Beth A. Cooper

Student Scholarship

Sixteen intercollegiate athletes, eight male and eight female basketball players representing both Division I and Division III institutions, were interviewed to understand what influences college student athletes when making moral choices. The study focused on how student athletes define moral choice and what social referent groups impact them. The effects of gender and NCAA Division level were also investigated. Fear of consequences, influence of individuals occupying key leadership positions on the team, and the role of upper class students were revealed to impact moral choice.

Discovery: An Incremental Revolution, Rebecca Minnillo

Student Scholarship

Theorists such as Simon (1973), Popper (1959) and Kuhn (1962) have commented on the tendency to view scientific discovery as a "revolution" with a focus on an end result. In history, we "date" scientific discoveries as if they were events instead of the final outcome of a lengthy experimentation process. But, as Kuhn (1962:7) observed nearly a half-century ago, scientific revolution is, in fact, a "process rarely completed by a single man and never overnight". Rather, discovery most often occurs as a result of collaboration and interaction between researchers over protracted periods of time. Surprisingly, there is a paucity of …

Pruning The Garden Of Successors: Daughters, Sons, And Succession In Family Businesses, Kathyann Kessler Overbeke

Student Scholarship

This paper describes selection processes of successors in family businesses with respect to daughters of family business owners. Statistics reveal a paucity of daughters in the ranks of successors. Understanding of this issue might identify beliefs and practices within business owning families that may contribute to the success or failure of transitioning from one generation to the next. A conceptual model was developed based on the decision making process described by The Theory of Planned Behavior (Ajzen, 1985). A qualitative approach was used to investigate this phenomenon allowing for feelings, stories, and reflective thought to emerge and provide insights into …

Returning To Stay?: Young Adult Commitment In Chinese Protestant Churches In The United States, Cecilia C. Chan

Student Scholarship

Many Chinese Protestant churches in North America have noted a severe membership reduction due to the exiting of second generation Asian Americans, i.e. American-Raised Chinese (ARC) and American-Born Chinese (ABC). This research investigates why 22- to 35-year-old young adults return or do not return to Chinese churches after a hiatus usually caused by relocation to attend college. The purpose of the study is to examine motives of these young adults, to examine the nature and extent of their commitment and loyalty to the church and to consider how acculturation and cultural conflicts influence retention decisions. Our findings may allow church …

Sales Opportunity Crafting: Explaining How Salespeople Craft Value Propositions In Business-To-Business Selling, Ganesh Kumar

Student Scholarship

This paper examines the spontaneous, situational, adaptive capabilities in successful business-to-business salespeople. Salespeople craft appropriate sales value propositions that resonate with buyers to achieve a sale. Findings indicate sales value propositions occur in four distinct patterns, as a combination of a salespeople’s choice in emphasizing the value of their relationship and/or the solution itself. This paper combines contingency selling approaches with job crafting to suggest a new construct—“sales opportunity crafting (SOC)”—to explain how salespeople frame a sales opportunity and then decide on a sales value positioning response. The suggested model highlights the role of antecedents— such as influence over customers’ …

Appreciative Inquiry-Based Intervention: A Network View Of Organizational Renewal, Thomas H. Carlson

Student Scholarship

This paper describes the design, conduct and outcomes of an Appreciative Inquiry-based intervention. The subject group was a newly formed unit of a health care organization. The unit was formed by merging elements of two preexisting groups, and was guided by inexperienced managers. Previous interaction between those groups had been characterized by distrust and competition. Appreciative Inquiry provided the foundation for the intervention. Members of the unit galvanized around identified strengths, shared values and beliefs, shared perspectives, and a positive vision of their future; the normative-relational aspect of the intervention. On that foundation, members of the unit developed generative skills …

Betting On Catastrophe: The Private Sector And Anti-Terrorism Spending For Physical Security, James K. Hayes

Student Scholarship

The cost of protecting U.S. private sector critical infrastructure assets is estimated at $10 billion per year. This qualitative research examined the incentives and obstacles for the willing expenditure on terrorism protection by American business, revealing that the implementation of security measures beyond the private sector's day-to-day operational risks have characteristics similar to the private provision of a public good. Notions of moral hazard created by government actions in response to catastrophic events can have an effect that is at odds with encouraging greater private spending in this area. This paper may have important implications for policy-makers looking to address …

A Qualitative Examination Of The Antecedents And Consequences Of Accreditation Of Nonprofit Organizations, Lise Anne D. Slatten

Student Scholarship

Several nonprofit umbrella associations have implemented assessment and certification programs intending to produce institutional improvement for member organizations. An analysis of semi-structured interviews guided by institutional theory, reveals factors that differentiate among organizations that chose to participate in one such program (the Louisiana Standards for Excellence organizational assessment) and those that did not. Drawing on organizational learning and accountability literatures, the research investigates the antecedents and consequences of accreditation in nonprofits. Results indicate that, integrity-enhancement, continuous improvement and financial motives drive the decision to seek accreditation, and outcomes of remediation-oriented process improvement initiatives were contingent upon staff commitment.

On The Total Duration Of Negative Surplus Of A Risk Process With Two-Step Premium Function, Pavlina Jordanova

Applications and Applied Mathematics: An International Journal (AAM)

We consider a risk reserve process whose premium rate reduces from c_d to c_u when the reserve comes above some critical value v. In the model of Cramer-Lundberg with initial capital u ≥ 0, we obtain the probability that ruin does not occur before the first up-crossing of level v. When u < v, following H. Gerber and E. Shiu (1997), we derive the probability that starting with initial capital u ruin occurs and the severity of ruin is not bigger than v. Further we express the probability of ruin in the two step premium function model - ψ (u,v), by the last two probabilities. Our assumptions imply that the surplus process will go to infinity almost surely. This entails that the process will stay below zero only temporarily. We derive the distribution of the total duration of negative surplus and obtain its Laplace transform and mean value. As a consequence of these results, under certain conditions in the Model of Cramer-Lundberg we obtain the expected value of the severity of ruin. In the end of the paper we give examples with exponential claim sizes.

Championing "Tough Issues": How Women And Men Corporate Directors Contribute Differently To Board Deliberations, Nancy E. Mcinerney-Lacombe

Student Scholarship

A qualitative study of eleven male and eleven female directors was undertaken to investigate gender differences relating to championing tough issues at the board. This study demonstrated that men and women at the board share common mechanisms in the championing process. Correspondingly, they also evidenced notable differences. A championing model is presented to examine the gendered differences of the "tough issues" championing process. The model incorporates (1) the preconditions to championing, (2) the board environment that impacts the choice to champion (3) the influencing factors that impact the engagement process (4) the engagement style of the champions and (5) the …

Fuzzy Logic And Corporate Governance Theories, Z. Jill Barclift

The University of New Hampshire Law Review

[Excerpt] “Fuzzy logic is a theory that categorizes concepts or things belonging to more than one group. A methodology that explains how things function in multiple groups (not fully in one group or another) offers advantages when no one definition or membership in a group accounts for belonging to multiple groups. The principal/agent model of corporate governance has some characteristics of fuzzy logic theory.

Under traditional agency theory of corporate governance, shareholders, directors, and senior corporate officers each belong to groups having multiple attributes. In the principal/agent model of corporate governance, shareholders are owners or principals; directors are shareholders and …

Distance Learning In Accounting Courses From The Student's Perspective (1999-2006), James P. Beaghan

All Faculty Scholarship for the College of Business

Universities throughout the nation are faced wiih the reality of an increase in demand from place-bound, adult working students who live and work in locations that may be hundreds of miles from traditional college campuses, and require a less centralized mode of course instruction. At the same time technological advances are now available that provide universities with a wide range of instructional modes of instruction that include interactive television (ITV) with real time audio and visual at a number of decentralized classroom sites, live and remote. Distance learning/distance education (DE) technologies currently allow an instructor to deliver university course instruction …

Investigating Web-Based Recruitment Sources: Employee Testimonials Vs Word-Of-Mouse, Greet Van Hoye, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Although the internet has dramatically changed recruitment practices, many web-based recruitment sources have not yet been investigated. The present study examines the effects of web-based employee testimonials and web-based word-of-mouth (i.e., 'word-of-mouse') on organizational attraction. The source credibility framework is used to compare these company-dependent and company-independent recruitment sources. In a sample of potential applicants for a head nurse position, word-of-mouse was associated with higher organizational attractiveness than web-based employee testimonials. However, potential applicants were more attracted when testimonials provided information about individual employees than about the organization. Conversely, word-of-mouse was associated with higher organizational attractiveness and more organizational pursuit …

National Standards And Role Advancement In U.S. Community Foundations, Michael Wolfe

Student Scholarship

Community foundations administer over $44 billion and distribute $3.6 billion annually to improve quality of life throughout America. The Council on Foundations, a nationwide membership association of grantmaking organizations of all types, developed rigorous, but voluntary, "National Standards for U.S. Community Foundations" in 2000. In light of increased public scrutiny of charitable organizations, standards were developed to define and distinguish community foundations from other philanthropic vehicles and to aid them in establishing legal, ethical and effective operational practices that demonstrate transparency and financial responsibility. In addition, the Standards were conceived to promote self-regulation in a manner viewed positively by policy …

Measurement Invariance Of The Pay Satisfaction Questionnaire Across Three Countries, Filip Lievens, Frederik Anseel, Michael M. Harris, Jacob Eisenberg

Research Collection Lee Kong Chian School Of Business

In recent years, pay satisfaction has been increasingly studied in an international context, prompting the importance of examining whether the Pay Satisfaction Questionnaire (PSQ) is invariant across countries other than the United States. This study investigated the measurement invariance across three countries, namely, the United States (N = 321), Belgium (N = 301), and Cyprus (N = 132). Results showed that the measurement structure of the PSQ was invariant across these different countries because there was no departure from measurement invariance in terms of factor form, factor pattern coefficients, factor variances, and factor covariances. These results show promise for the …

Creating Alternate In-Basket Forms Through Cloning: Some Preliminary Results, Filip Lievens, Frederik Anseel

Research Collection Lee Kong Chian School Of Business

Research on constructing alternate forms of assessment center exercises is very scarce. This study examines the effectiveness of a cloning procedure (incident isomorphic approach) for developing alternate forms of a computerized in-basket. In this approach, original and alternate items are essentially similar (they are based on the same critical incident), while being superficially different (they are situated in a different context). Results showed there was no significant difference between the overall in-basket score across the alternate forms. In addition, these overall scores correlated .66, with projected estimates for the full in-basket approaching .80. Implications and limitations of the use of …

A Study Of Intention On Continuous Use Of Online Financial Services: The Mediated Effects Of Website Trust, Shih Ming Pi, Shih Hua Lit, Tsang Yao Chen, Hui Min Chen

Business and Information Technology Faculty Research & Creative Works

The lack of trust is one of the most frequently cited reasons for customer's not returning to Internet service providers. As a new form of commercial activity, online financial services and stock trading involve more uncertainty and risk than traditional financial services. Trust is therefore a relatively influential factor of customer behavior in online financial services. The purpose of this study is to propose a framework of Intention to continuously adopt online financial services. Furthermore, the mediated effects of website trust are trusted. The main method of data collection for this study is a survey instrument designed by the author. …

Measurement Equivalence In The Conduct Of A Global Organizational Survey Across Countries In Six Cultural Regions, Alain De Beuckelaer, Filip Lievens, Gilbert Swinnen

Research Collection Lee Kong Chian School Of Business

This study examined the measurement equivalence of a global organizational survey measuring six work climate factors as administered across 25 countries (N = 31.315) in all regions of the world (West Europe, East Europe, North America, Latin America, South America, Middle East, Africa and Asia-Pacific). Across all countries, the survey instrument exhibited 'form equivalence' and 'metric equivalence', suggesting that respondents completed the survey using the same frame-of-reference and interpreted the rating scale intervals similarly. Schwartz's (1994, 1999, 2004) cultural value theory was then used for grouping the countries in cultural regions, and to anticipate measurement equivalence of the data from …

The Association Between Audit Fees And Auditors' Opinions On Internal Control Weakness Under Section 404 Of The Sox, Jong-Hag Choi, Jeong-Bon Kim, Soo Young Kwon, Yoonseok Zang

Research Collection School Of Accountancy

The Section 404 of Sarbanes-Oxley Act (SOX) requires top management toestablish, maintain, and regularly evaluate the effectiveness of the internal controlover financial reporting (ICOFR), and obtain an auditor’s attestation. In this paper, weidentify 232 firms that received “Ineffective” audit opinion on the effectiveness ofICOFR due to one or more material weakness in internal control (WIC). We examinethe association between audit fees and the WIC for pre- and post-SOX period. Wefind that highly levered clients with the WIC paid greater audit fees even in the preSOXperiod and continuously paid the high fees in post-SOX period, whereas theloss-making clients with WIC paid …

Competition In Modular Clusters, Carliss Y. Baldwin, C. Jason Woodard

Research Collection School Of Computing and Information Systems

The last twenty years have witnessed the rise of disaggregated “clusters,” “networks,” or “ecosystems” of firms. In these clusters the activities of R&D, product design, production, distribution, and system integration may be split up among hundreds or even thousands of firms. Different firms will design and produce the different components of a complex artifact (like the processor, peripherals, and software of a computer system), and different firms will specialize in different stages of a complex production process. This paper considers the pricing behavior and profitability of these so-called modular clusters. In particular, we investigate a possibility hinted at in prior …

The Future Of Leadership Development: The Importance Of Identity, Multi-Level Approaches, Self-Leadership, Physical Fitness, Shared Leadership, Networking, Creativity, Emotions, Spirituality And On-Boarding Processes, Craig L. Pearce

Department of Management: Faculty Publications

Leadership and, consequently, leadership development have taken on far greater import in recent times. As organizations have steadily progressed into the knowledge economy we can no longer rely on simple notions of top–down, command-and-control leadership, based on the idea that workers are merely interchangeable drones. Accordingly, in this special issue you will find seven articles that provide a glimpse over the horizon, so to speak, of leadership development: Together the authors provide a rich research roadmap and a practical set of options for leadership development professionals regarding the next important steps for leadership development, which will carry us well into …

Expatriate Training For The Hotel And Gaming Workforce: Don't Leave Home Without It, Chien Chien Serene Lim

UNLV Theses, Dissertations, Professional Papers, and Capstones

Globalization is fast becoming the new trend of the hospitality industry. It remains as a highly complex and controversial concept that is not a new phenomenon. Researchers have suggested that globalization is likely an irreversible forceful process that will change the face of businesses (Mrak, 2000). In the recent Global Relocation Trends Survey conducted annually by GMAC Global Relocation Services (2007), it was reported that more than two-thirds (69%) of the multinational corporations surveyed reported an increase to the number of international assignments. This is the highest percentage that was ever reported, with more companies (65%) indicating their intent in …

Managing Halal Quality In Food Service Industry, Siew Fun Vivienne Soong

UNLV Theses, Dissertations, Professional Papers, and Capstones

The Muslim world population survey conducted in 2005 found that Islam is the fastest growing religion on earth, both through birth and adoption. There were 2 billion Muslims scatted around 148 countries and the figures are rising each day. It is estimated that by 2010, the Muslim population will exceed 3 billion (Evans, 2005). The recorded growth rate for Muslim population is as follows: the Europe Muslim population of around 25 million increased at a rate of 140% over the past 10 years, America’s by 25%, Australia’s by 250% and Asia’s increased by 12% over the same period. The healthy …