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Full-Text Articles in Business

Sharia Compliance And Stock Price Crash Risk: Evidence From Indonesia, Asty Khairi Inayah Syahwani, Arief Wibisono Lubis, Dwi Nastiti Danarsari Apr 2026

Sharia Compliance And Stock Price Crash Risk: Evidence From Indonesia, Asty Khairi Inayah Syahwani, Arief Wibisono Lubis, Dwi Nastiti Danarsari

International Conference on Business and Management Research (ICBMR)

This study examines the impact of sharia compliance on stock price crash risk, controlling for company fundamental characteristics, among firms listed on the Indonesia Stock Exchange from 2021 to 2024. Panel data was analyzed using a dynamic panel model (System GMM) and crash risk is measured using NCSKEW and DUVOL. The results show that Sharia compliance significantly reduces stock price crash risk when measured using NCSKEW, while its effect on DUVOL is insignificant. This finding is consistent with the robustness check using the two-step System GMM, suggesting that Sharia principles can be a mitigating mechanism for extreme crash risk. These …


Fintech Innovation And Strategy In Islamic Financial Services In Indonesia: Mapping Trends And Correlations Through Digital Content Analysis, Faisal Binsar S.T., M.M.S.I, Dr., Muhammad Bayu Drs., M.M., Dr., Arif Budiman S.Kom, M.Kom, Lisa Puspitasari S.E., M.Si., Dr. Apr 2026

Fintech Innovation And Strategy In Islamic Financial Services In Indonesia: Mapping Trends And Correlations Through Digital Content Analysis, Faisal Binsar S.T., M.M.S.I, Dr., Muhammad Bayu Drs., M.M., Dr., Arif Budiman S.Kom, M.Kom, Lisa Puspitasari S.E., M.Si., Dr.

International Conference on Business and Management Research (ICBMR)

This study explores the impact of fintech innovations and strategies on the operational efficiency and service quality of Islamic financial services in Indonesia, emphasizing their alignment with Islamic financial principles. Using a descriptive quantitative methodology, the research employs digital content analysis of online reviews and social media discussions to uncover key themes. Advanced analytic techniques, including topic modeling with Gibbs Sampling for Dirichlet Multinomial Mixture (GSDMM) and cosine similarity for inter-topic correlation analysis, are applied to data sourced from various digital platforms. The findings reveal three dominant themes: media and community interaction, the performance and services of Islamic financial institutions, …


Project Scheduling Analysis For The Overhaul Of Indramayu Steam Power Plant (Pltu), Hano Kharismantoko, Ratih Dyah Kusumastuti Apr 2026

Project Scheduling Analysis For The Overhaul Of Indramayu Steam Power Plant (Pltu), Hano Kharismantoko, Ratih Dyah Kusumastuti

International Conference on Business and Management Research (ICBMR)

This study aims to analyze time and cost efficiency in the overhaul project of PLTU Unit 2 Indramayu by applying project crashing using mixed method approach. The growing electricity demand in Indonesia and the vital role of Steam Power Plants (PLTU) require effective maintenance strategies to prevent revenue losses due to overhaul project delays. The research integrates qualitative insights from direct observation and interviews with quantitative data from project documentation. The Work Breakdown Structure (WBS) and Critical Path Method (CPM) were used to identify critical activities, followed by project crashing using linear programming approach to determine the optimal schedule and …


Strategies To Maximize User Satisfaction And Experience, Consumers' Perspective On Logistic Company Performance In Surabaya., Hananiel M. Gunawan Mr Apr 2026

Strategies To Maximize User Satisfaction And Experience, Consumers' Perspective On Logistic Company Performance In Surabaya., Hananiel M. Gunawan Mr

International Conference on Business and Management Research (ICBMR)

This study examines the influence of Cost Efficiencies (CE), Regulatory Compliance (RC), Technology Integration (TI), and Network Reach (NR) on Customer Experience (CX) and Customer Satisfaction (CS), and how these factors subsequently affect Company Performance (CP) in the context of express delivery services for export activities. The research employed primary data with 100 valid responses from a total of 168 returned questionnaires, collected through purposive sampling. Eligible respondents were UPS customers who had used export services at least twice within the past three months. Data obtained were analyzed using quantitative methods. The findings reveal a significant positive relationship between Customer …


Designing Digital Marketing Through Generative Ai For Koperasi Merah Putih Urban, Alfonsius Alfonsius, Daniel Cassa Augustinus, Ricky Banke Apr 2026

Designing Digital Marketing Through Generative Ai For Koperasi Merah Putih Urban, Alfonsius Alfonsius, Daniel Cassa Augustinus, Ricky Banke

International Conference on Business and Management Research (ICBMR)

This qualitative study examines the potential of Generative Artificial Intelligence (GenAI) to strengthen digital marketing strategies for urban cooperatives, focusing on Koperasi Merah Putih Urban in Medan, Indonesia. Despite cooperatives playing a crucial role in promoting inclusive economic growth, many remain dependent on offline promotion, facing challenges of visibility, uneven member engagement, and lack of sustainable governance structures. Using a juridical-empirical case study approach, data were collected through semi-structured interviews with cooperative officials and MSME actors, observation of cooperative communities, and analysis of legal and policy documents. Thematic analysis revealed three key issues: limited visibility due to inconsistent branding, unequal …


Analysis The Influence Of Product Attributes On Purchase Decision In Choosing A Smartphone Apple Or Samsung., Arumadina Islamiq Apr 2026

Analysis The Influence Of Product Attributes On Purchase Decision In Choosing A Smartphone Apple Or Samsung., Arumadina Islamiq

International Conference on Business and Management Research (ICBMR)

Smartphones are currently a very important and necessary means of communication for the public. Two of the most popular smartphone brands are Samsung and Apple. The purpose of this study is to measure respondents' assessments of product attribute variables (quality, features, brand, design style, and support services) in purchase decisions.

This research is descriptive. It uses quantitative methods. This study examines two variables in detail, namely product attributes (X) as the independent variable and Purchase Decision (Y) as the dependent variable. The respondents in this study consisted of all consumers who currently use Samsung or Apple smartphone products, with 400 …


Predicting Medical Tourism Destination Preference Of Indonesian Patients: The Roles Of Patient Experience Quality, Perceived Ai Intelligence And Humanness, Eddy Eddy, Sabrina O. Sihombing, Ferdi Antonio Apr 2026

Predicting Medical Tourism Destination Preference Of Indonesian Patients: The Roles Of Patient Experience Quality, Perceived Ai Intelligence And Humanness, Eddy Eddy, Sabrina O. Sihombing, Ferdi Antonio

International Conference on Business and Management Research (ICBMR)

This study proposes an investigation on the antecedents of medical tourism destination preference among Indonesian patients, with a specific focus on the novel moderating role of Artificial Intelligence (AI) chatbots. Driven by a significant financial drain from outbound medical travel, this study aims to understand the key factors that influence Indonesian patients to seek care abroad. The proposed conceptual framework posits that medical tourism destination preference is positively predicted by medical technology advancement, service quality, price transparency, and geographical accessibility. Patient experience quality is also hypothesized to mediate these relationships, serving as a critical psychological bridge. The most innovative aspect …


Unraveling The Evolution Of Customer Perspectives In Ride-Hailing And Ridesharing: A Bibliometric Analysis, Arga Hananto, Rhenald Kasali Ph.D, Sri Rahayu Hijrah Hati Ph.D Apr 2026

Unraveling The Evolution Of Customer Perspectives In Ride-Hailing And Ridesharing: A Bibliometric Analysis, Arga Hananto, Rhenald Kasali Ph.D, Sri Rahayu Hijrah Hati Ph.D

International Conference on Business and Management Research (ICBMR)

Ride-sourcing services (i.e., ride-hailing and ridesharing)—represent one of the fastest-growing segments of the sharing economy. Although their success fundamentally depends on customer engagement, scholarly reviews have often focused more on operational and technical developments than on customer behavior, satisfaction, and loyalty. This study examines the evolution of ride-sourcing research during the COVID and post-COVID period (2020–2025) through a bibliometric and content analysis of 297 journal articles retrieved from Scopus. While earlier reviews often emphasized operational and technological aspects, this analysis focuses on customer-centered perspectives such as adoption, satisfaction, loyalty, and attitudes.

The findings show a substantial increase in research output …


Competing For Indonesian Film Audiences During The Eid Holiday Season - How Big Is The Role Of Social Media?, Denisha Wahyuni Dekaputri Miss, Elevita Yuliati Apr 2026

Competing For Indonesian Film Audiences During The Eid Holiday Season - How Big Is The Role Of Social Media?, Denisha Wahyuni Dekaputri Miss, Elevita Yuliati

International Conference on Business and Management Research (ICBMR)

This study investigates the role of social media electronic word of mouth (e-WOM) in shaping movie ticket purchase intention among Indonesian film audiences. The data was collected using a quantitative online questionnaire survey of 442 Indonesians respondents aged 17 years old and above who have watched Indonesian cinemas in the past six months. The data was analyzed using PLS-SEM software. The findings reveal that information credibility and information usefulness are the most significant predictors of purchase intention. Furthermore, information usefulness plays a strong mediating role between credibility and intention. In contrast, Attitude towards Information and Information Adoption show weak and …


Assessing The Impact Of Economic And Social Dynamics On Domestic Tourism In Indonesia: An Econometric And Cluster Analysis, Darol Arkum, Mudrajad Kuncoro, Ghardapaty Ghaly Ghiffary, Diah Setyorini Gunawan Apr 2026

Assessing The Impact Of Economic And Social Dynamics On Domestic Tourism In Indonesia: An Econometric And Cluster Analysis, Darol Arkum, Mudrajad Kuncoro, Ghardapaty Ghaly Ghiffary, Diah Setyorini Gunawan

International Conference on Business and Management Research (ICBMR)

ABSTRACT

Introduction: A strategic method of evaluating the economic impact of tourism across regions while taking into consideration Indonesia's geographical and socioeconomic diversity is to divide tourist destinations according to the reasons for travel. Background Problems: This study introduces an integrated statistical framework to assess the economic impact of domestic tourism in Indonesia, emphasizing regional heterogeneity and evolving travel behavior. Research Methods: A novel clustering approach is developed based on travel motivations—rather than geographical proximity—utilizing hierarchical clustering in conjunction with time series analysis and ANOVA techniques. The time series analysis identifies pronounced seasonal trends and fluctuations in spending, influenced significantly …


The Missing Step To Equality: Feminist Readings Of The Broken Rung, Putri Rizky, Muhammad Irfan Syaebani, Rofikoh Rokhim Apr 2026

The Missing Step To Equality: Feminist Readings Of The Broken Rung, Putri Rizky, Muhammad Irfan Syaebani, Rofikoh Rokhim

International Conference on Business and Management Research (ICBMR)

Women’s underrepresentation in leadership remains a persistent global challenge, often analyzed through the metaphor of the glass ceiling. While this concept highlights barriers at the top of organizational hierarchies, it fails to capture the earlier and more foundational obstacle of the broken rung: women’s disproportionate exclusion from their first promotion into managerial positions. This research employs a desk analysis to examine the causes, mechanisms, and implications of the broken rung within the Indonesian context, linking it to three theoretical frameworks: liberal feminism, symbolic violence, and intersectionality.

The study finds that from a liberal feminist perspective, the broken rung …


From Leadership To Satisfaction: Examining Work-Family Conflict And Media Richness Among Nurses In Central Java, Athfal Sabilal Ahmad, Mone Stepanus Andrias Apr 2026

From Leadership To Satisfaction: Examining Work-Family Conflict And Media Richness Among Nurses In Central Java, Athfal Sabilal Ahmad, Mone Stepanus Andrias

International Conference on Business and Management Research (ICBMR)

This study investigates the influence of ethical leadership (EL) on job satisfaction (JS) among nurses, with a particular focus on the mediating effects of work–family conflict (WFC) and media richness (MR). Drawing upon Leadership Theory and Social Exchange Theory, the study integrates organization behavior and communication perspectives. Data were collected from 334 nurses working in two private hospitals at Central Java, Indonesia, using standardized Likert-scale questionnaires. The data then analyzed through covariance-based structural equation modeling (CB-SEM) with SmartPLS 4.

The results demonstrate that EL has a significant direct effect on JS and strongly influences MR, which in turn positively influences …


When Work Becomes Decent: Linking Decent Work To Turnover Intention Through Direct And Indirect Pathways In Indonesia’S Blue-Collar Sector, Dewi Setiani, Elok Savitri Pusparini Apr 2026

When Work Becomes Decent: Linking Decent Work To Turnover Intention Through Direct And Indirect Pathways In Indonesia’S Blue-Collar Sector, Dewi Setiani, Elok Savitri Pusparini

International Conference on Business and Management Research (ICBMR)

High turnover remains a persistent challenge in labor-intensive industries, particularly among blue- collar workers in developing countries. This study investigates the role of Decent Work in reducing Turnover Intention through the mediating effect of Job Satisfaction, focusing on employees in the false eyelash manufacturing sector in Central Java, Indonesia. Guided by the Psychology of Working Theory (PWT), Self-Determination Theory (SDT), and the Job Demands–Resources (JD-R) framework, the study aims to provide theoretical and practical insights into employee retention strategies.

Data were collected through a survey of 578 production employees across five major eyelash manufacturing companies. Covariance-based structural equation modeling (CB-SEM) …


Does Pay Really Matter? How Financial Compensation Affects Turnover Intention Through Supervisor Support, Career Adaptability, And Flexible Work Policies (A Case Study Of Greater Jakarta-Indonesia’S Food & Beverage Industry), Sudarmono Sudarmono, Margono Setiawan, Dodi Wirawan Irawanto, Ainur Rofiq Apr 2026

Does Pay Really Matter? How Financial Compensation Affects Turnover Intention Through Supervisor Support, Career Adaptability, And Flexible Work Policies (A Case Study Of Greater Jakarta-Indonesia’S Food & Beverage Industry), Sudarmono Sudarmono, Margono Setiawan, Dodi Wirawan Irawanto, Ainur Rofiq

International Conference on Business and Management Research (ICBMR)

This study investigates the mechanism through which financial compensation influences turnover intention within Indonesia's Fast-Moving Consumer Goods (FMCG) sector, with a specific focus on the potential mediating roles of supervisor support, career adaptability, and flexible work arrangements. A quantitative methodology was employed, utilizing a structured questionnaire administered to a random sample of 271 staff-level employees from FMCG companies operating in the Greater Jakarta (Jabodetabek) region. The collected data were analyzed using Structural Equation Modeling (SEM) with partial least squares (PLS) to test the proposed hypotheses. The results demonstrate that financial compensation exerts a significant negative effect on turnover intention. Furthermore, …


Organizational Justice And Perceived Organizational Support As Predictors Of Readiness For Change: The Mediating Role Of Psychological Capital Among Correctional Center Clients In Jakarta, Agam Ramadika, Budi Widjaja Soetjipto Apr 2026

Organizational Justice And Perceived Organizational Support As Predictors Of Readiness For Change: The Mediating Role Of Psychological Capital Among Correctional Center Clients In Jakarta, Agam Ramadika, Budi Widjaja Soetjipto

International Conference on Business and Management Research (ICBMR)

Reintegration of correctional clients requires both access to formal employment and psychological readiness to adapt to change. Organizational Justice and Perceived Organizational Support are key factors that may strengthen Readiness for Change through the role of Psychological Capital. A quantitative design with purposive sampling was applied to 243 correctional clients on parole and employed in the formal sector in Jakarta. Data were gathered through structured questionnaires and analyzed using SmartPLS, including reliability, validity, and structural model testing. Organizational Justice significantly influenced Psychological Capital (β = 0.537) and Readiness for Change (β = 0.328). Perceived Organizational Support also showed positive effects …


Fostering A Safety Culture Through Awareness, Leadership, And Reward Punishment In Mining, Rogit Billy Daichi Billy, Ali Imron Imron Apr 2026

Fostering A Safety Culture Through Awareness, Leadership, And Reward Punishment In Mining, Rogit Billy Daichi Billy, Ali Imron Imron

International Conference on Business and Management Research (ICBMR)

In mining companies take various preventive measures to prevent accidents and incidents. The number of mining accidents in Indonesia is relatively high, which is said to be due to inadequate monitoring and assessment of mines. The phenomenon that accidents still occur in companies with a high safety culture can be caused by several complex, interrelated factors. There are only a few studies on the correlation between safety culture and people safety awareness, safety leadership, and reward-punishment, and 140 employee miners from mining companies using a non-probability sampling method in this cross-sectional study. This research is a quantitative approach that uses …


From Traits To Behavior: How Psychological Characteristics And Financial Socialization Affect Personal Financial Management Among Indonesia’S Young Professionals, Cening Cantya Amaranggana, Muthia Pramesti Apr 2026

From Traits To Behavior: How Psychological Characteristics And Financial Socialization Affect Personal Financial Management Among Indonesia’S Young Professionals, Cening Cantya Amaranggana, Muthia Pramesti

International Conference on Business and Management Research (ICBMR)

This This study investigates the influence of psychological characteristics and financial socialization on personal financial management behavior (PFMB) among young professionals in Indonesia, with financial literacy as a mediating variable. The psychological characteristics include attitude toward money, financial self-efficacy, and financial risk tolerance. Financial socialization is measured through parental direct teaching and exposure to peers and media. Data were collected from 209 respondents using a structured online questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) in SmartPLS 4. The results show that all three psychological characteristics and both financial socialization variables significantly influence PFMB. Financial literacy mediates …


The Influence Of Determining Factors On Firm Value Moderated Independent Commissioners, Jennifer Lukman Ms., Herlina Lusmeida Mrs. Apr 2026

The Influence Of Determining Factors On Firm Value Moderated Independent Commissioners, Jennifer Lukman Ms., Herlina Lusmeida Mrs.

International Conference on Business and Management Research (ICBMR)

This study investigates the influence of intellectual capital, green accounting, and tax avoidance on firm value, with independent commissioners serving as a moderating variable. Using panel data from 756 manufacturing companies listed on the Indonesia Stock Exchange (IDX) between 2018 and 2023, the study adopts a quantitative approach with panel data regression analysis. The findings reveal that intellectual capital and green accounting significantly enhance firm value. Tax avoidance, on the other hand, has a nuanced and partially negative influence. The presence of independent commissioners significantly moderates the effects of intellectual capital and green accounting, enhancing transparency, accountability, and investor confidence. …


The Influence Of Esg Disclosures On Firm Value: Does Gender Diversity In The Leadership Matter Among Asean Countries?, Gaby Gabrella Tania, Mulyadi Noto Soetardjo Apr 2026

The Influence Of Esg Disclosures On Firm Value: Does Gender Diversity In The Leadership Matter Among Asean Countries?, Gaby Gabrella Tania, Mulyadi Noto Soetardjo

International Conference on Business and Management Research (ICBMR)

This purpose of this study is to analyze the effect of Environmental, Social, and Governance (ESG) Disclosures on Firm Value, with Gender Diversity in the Leadership as a moderating variable. The research sample consists of 140 non-financial companies listed in the stock exchange of ASEAN countries for the observation period of 2019-2023 (with total 700 firm-years), selected through purposive sampling method. This study uses a quantitative approach with moderated regression analysis. Firm Value is measured using Tobin's Q and PBV (Price to Book Value), while ESG Disclosures use ESG Scores obtained from the Bloomberg. The results showed that ESG disclosures …


Cash Holding As A Mediating Variable In Economic Uncertainty And Corporate Leverage, Vina Christina Nugroho Apr 2026

Cash Holding As A Mediating Variable In Economic Uncertainty And Corporate Leverage, Vina Christina Nugroho

International Conference on Business and Management Research (ICBMR)

This study explores how economic policy uncertainty (EPU) affects corporate leverage, with a focus on the role of cash holdings as a mediating variable. Using panel data from 3,947 non-financial firms in China between 2014 and 2023, the analysis applies fixed-effect regressions to examine this relationship. The results show that higher EPU significantly reduces corporate leverage, and firms with greater cash reserves tend to hold less debt. Further analysis reveals that this effect varies by investment intensity. High-investment firms reduce both cash and leverage under uncertainty, while low-investment firms increase cash reserves before lowering debt.This research offers insights into how …


Safe Haven Assets Analysis For Stock Indices Of Countries With The Highest Crypto Adoption Rate, William Smith Abdiel Sutanto Simaremare, Dzakwansyah Torana Riawan, Muhammad Ikhwan Fadillah, Agustini Hamid, Yudith Dyah Hapsari Apr 2026

Safe Haven Assets Analysis For Stock Indices Of Countries With The Highest Crypto Adoption Rate, William Smith Abdiel Sutanto Simaremare, Dzakwansyah Torana Riawan, Muhammad Ikhwan Fadillah, Agustini Hamid, Yudith Dyah Hapsari

International Conference on Business and Management Research (ICBMR)

This research investigated the effectiveness of gold, WTI, 5-year government bonds and Bitcoin as a safe haven asset. The analysis included 10 stock indices of countries with the highest crypto adoption rate. We applied quantile regression method processed to evaluate the relationship across different points of the return distribution. The findings revealed that 5-year government bonds show more negative correlation with the stock indices which imply that government bonds have better potential as safe haven assets compared to gold, WTI, and Bitcoin during the 2020-2024 period. This finding offered guidance for investors in these countries to construct the optimal portfolio …


Impact Of Uncertainty On Ipo Activity In Selected Emerging Countries From The Morgan Stanley Capital International Emerging Market Index (Mxef): A 5 Year Analysis (2018-2022), Maria Ulpah, Kayla Maylaf Munasit Apr 2026

Impact Of Uncertainty On Ipo Activity In Selected Emerging Countries From The Morgan Stanley Capital International Emerging Market Index (Mxef): A 5 Year Analysis (2018-2022), Maria Ulpah, Kayla Maylaf Munasit

International Conference on Business and Management Research (ICBMR)

This study examines the impact of economic uncertainty on IPO activity, both in terms of number and proceeds, across 22 emerging countries in the MSCI Emerging Market Index (MXEF) from 2018 to 2022, using 6720 “Live” IPOs and excluding Taiwan and Colombia. The main independent variable is the World Uncertainty Index (WUI), supported by macroeconomic (GDP growth, market cap to GDP, market turnover) and institutional quality (political stability, government effectiveness, regulatory quality, rule of law, and private sector credit) control variables, which were analyzed at the country level using panel regression. The World Uncertainty Index (WUI) negatively impacts IPO counts, …


Building Sustainable Competitive Advantage Through Customer Centricity: Evidence From Fmcg Firms In Indonesia, Oskar Fajar Damanik, Elliot Simangunsong, Fathony Rahman, Eka Ardianto Apr 2026

Building Sustainable Competitive Advantage Through Customer Centricity: Evidence From Fmcg Firms In Indonesia, Oskar Fajar Damanik, Elliot Simangunsong, Fathony Rahman, Eka Ardianto

The South East Asian Journal of Management

Research Aims: This study aims to develop a comprehensive model that leverages customer-centric strategies to build sustainable competitive advantage within the dynamic and complex context of changing consumer behaviour.

Design/Methodology/Approach: Data were obtained from 235 sales and marketing managers across 63 Fast Moving Consumer Goods (FMCG) firms using a convenience sampling method. A structured questionnaire employing Likert-scale items was distributed via Google Forms. The data were analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) in SmartPLS 3 and further validated through semi-structured interviews with top management practitioners.

Research Findings: The findings of the study indicate that a customer-centric strategy …


The Influence Of Top Management Commitment On Competitive Advantage Through Supply Chain Resilience, Supply Chain Digitalisation, And Supply Chain Responsiveness, Hotlan Siagian, Sautma Ronni Basana, Widjojo Suprapto, Zeplin Jiwa Husada Tarigan Apr 2026

The Influence Of Top Management Commitment On Competitive Advantage Through Supply Chain Resilience, Supply Chain Digitalisation, And Supply Chain Responsiveness, Hotlan Siagian, Sautma Ronni Basana, Widjojo Suprapto, Zeplin Jiwa Husada Tarigan

The South East Asian Journal of Management

Research Aims: This study aims to analyse the influence of top management's commitment on competitive advantage through supply chain digitalisation, responsiveness, and resiliency.

Design/Methodology/Approach: Data were collected using a five-point Likert-scale questionnaire distributed to manufacturing practitioners with a minimum supervisory position. A total of 203 valid questionnaires were analysed. Data processing was performed using SmartPLS version 4.0 to test measurement and structural models.

Research Findings: The study results indicate that eight hypotheses are accepted and one is rejected. Top management commitment positively impacts supply chain digitalisation, responsiveness, and resilience. Furthermore, supply chain digitalisation and supply chain resilience both positively impact …


Unveiling Ai Deployment And Social Support On Customer Value Co-Creation And Stickiness In Social Commerce: A Pls-Sem And Nca Approach, Zandro M. Catacutan, Christian Edwin M. Perlado Apr 2026

Unveiling Ai Deployment And Social Support On Customer Value Co-Creation And Stickiness In Social Commerce: A Pls-Sem And Nca Approach, Zandro M. Catacutan, Christian Edwin M. Perlado

The South East Asian Journal of Management

Research Aims: This study examines AI deployment and social support in fostering customer value co-creation and customer stickiness towards S-commerce applications in online shopping.

Design/Methodology/Approach: This study employed a cross-sectional survey design, incorporating purposive and snowball sampling, and a sample size of 625 participants. PLS-SEM and NCA were utilised to test the hypotheses of this study.

Research Findings: The study results showed that AI deployment and social support were significant determinants and essential factors in facilitating customer value co-creation for S-commerce. However, it is not a prerequisite for maintaining customer stickiness in S-commerce. Customer value co-creation was found to have …


The Path To Impulse: A Cognitive-Affective-Conative Model Of Live E-Commerce Behaviour Across Southeast Asia, Any Urwatul Wusko, Aminullah Aminullah Apr 2026

The Path To Impulse: A Cognitive-Affective-Conative Model Of Live E-Commerce Behaviour Across Southeast Asia, Any Urwatul Wusko, Aminullah Aminullah

The South East Asian Journal of Management

Research Aims: This study investigates how cognitive and affective mechanisms jointly shape impulse buying intentions in live e-commerce environments, using the Cognitive-Affective-Conative (CAC) model, with a focus on Southeast Asian consumers.

Design/Methodology/Approach: A quantitative, cross-sectional survey was conducted with 430 respondents from Indonesia, Malaysia, Thailand, Vietnam, and the Philippines. Data were gathered from participants with recent live-shopping experience on platforms such as TikTok Shop and Shopee Live. Structural Equation Modelling (SEM) using SmartPLS was employed to test the proposed relationships.

Research Findings: Perceived authenticity and interactivity significantly influence emotional arousal and fear of missing out, which in turn predicted impulse …


The Digitalisation Of Administrative Processes And Institutional Agility In Sucs Cebu City: The Mediating Role Of Employee Digital Readiness, Leovigilda L. Bithay Apr 2026

The Digitalisation Of Administrative Processes And Institutional Agility In Sucs Cebu City: The Mediating Role Of Employee Digital Readiness, Leovigilda L. Bithay

The South East Asian Journal of Management

Research Aims: This study examines how the digitalisation of administrative processes influences institutional agility in SUCs in Cebu City, Philippines, and explicitly investigates employee digital readiness as a mediating capability that translates digital investments into organisational adaptability.

Design/Methodology/Approach: A quantitative predictive research design was employed using a structured survey administered to 300 administrative employees selected through purposive sampling. PLS-SEM was used to test direct and indirect relationships.

Research Findings: The digitalisation of administrative processes has a significant positive effect on institutional agility. Employee digital readiness partially mediates this relationship, indicating that technological modernisation alone yields limited gains in agility unless …


The Role Of Relational Capital As A Dynamic Capability And Its Effect On The Relationship Between Directors’ Network And Firm Performance, Saiful Bakhtiar Masduki, Norman Mohd Saleh, Lokhman Hakim Osman, Mara Ridhuan Che Abdul Rahman, Kamarul Baraini Keliwon Apr 2026

The Role Of Relational Capital As A Dynamic Capability And Its Effect On The Relationship Between Directors’ Network And Firm Performance, Saiful Bakhtiar Masduki, Norman Mohd Saleh, Lokhman Hakim Osman, Mara Ridhuan Che Abdul Rahman, Kamarul Baraini Keliwon

The South East Asian Journal of Management

Research Aims: This study aims to examine how directors’ networks (DIRNET) improve firm performance and how relational capital (RELCAP) helps mediate this relationship in Malaysian public-listed firms.

Design/Methodology/Approach: The adopted research design makes use of secondary data that involves 579 publicly listed firms within the period of 2017-2019. DIRNET and RELCAP measured through social network analysis techniques. Panel regression is applied to test the models and ensure robustness of the research findings.

Research Findings: DIRNET is positively related to firm performance, and this effect is partially mediated by RELCAP, which positively influences performance. However, the relationship between DIRNET and firm …


Risk Identification Of Green Hydrogen Supply Chain In Ammonia Industry In Indonesia Using Delphi And Topsis Methods, Ananda Priatama, Sheila Tobing Apr 2026

Risk Identification Of Green Hydrogen Supply Chain In Ammonia Industry In Indonesia Using Delphi And Topsis Methods, Ananda Priatama, Sheila Tobing

Journal of Materials Exploration and Findings

The development of green hydrogen in Indonesia, while promising for supporting industrial decarbonization, remains in its early stages and faces various challenges across technical, economic, and regulatory domains. This study aims to identify and prioritize the risks linked to green hydrogen supply chain in Indonesia, particularly for applications in the ammonia industry. A set of 49 potential risk factors was initially compiled through literature review and prior studies. The Delphi method was employed with a panel of experts to validate these risks, ultimately refining the list to 27 critical risk factors. Subsequently, the Technique for Order Preference by Similarity to …


Operational Factors Influencing Branch Revenue In Multi-Branch Child Therapy Services, Muhammad Luthfi Feb 2026

Operational Factors Influencing Branch Revenue In Multi-Branch Child Therapy Services, Muhammad Luthfi

Jurnal Administrasi Bisnis Terapan

The management of multi-branch child therapy services requires a strong understanding of operational factors that contribute to revenue performance. This study aims to analyze the relationship between operational days, occupancy rate, service attendance, and the number of practitioners in relation to branch revenue within a child therapy service organization operating in urban areas in Indonesia. A quantitative cross-sectional design was employed using operational data collected from 24 child therapy services. This study employed a quantitative cross-sectional design using branch-level operational data collected in December 2025 from 24 child therapy service branches. Multiple linear regression analysis was conducted to examine the …