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Articles 1201 - 1215 of 1215

Full-Text Articles in Business

Turnaround Strategies During Performance Decline In Indonesian Manufacturing Firms, Jullimursyida Ganto Apr 2008

Turnaround Strategies During Performance Decline In Indonesian Manufacturing Firms, Jullimursyida Ganto

The South East Asian Journal of Management

The study examines causes of performance decline and turnaround strategies of Indonesia following the 1997/1998 financial crisis. The sample chosen was from the large manufacturing firms in Indonesia. The result of this study found that competitive changes, poor management, high cost structure, economic changes and failure of major projects were the significant factors contributing to the performance decline during the crisis of 1997/1998, while restructuring strategies was important strategies adapted to turnaround firms.

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Factors Affecting The Online Shoppers' Satisfaction: A Study Of Indian Online Customers, Sumanjeet Sumanjeet Apr 2008

Factors Affecting The Online Shoppers' Satisfaction: A Study Of Indian Online Customers, Sumanjeet Sumanjeet

The South East Asian Journal of Management

The growth of E-Commerce as a business technology has been phenomenal. The Internet and its enabled technologies are just few years old and is already being viewed as the world's most revolutionary development. It has created a universal platform for buying and selling goods and services and driving important business process inside the organization. Small and large companies are using the Internet to make their product information, ordering, and customer support immediately available to help buyers and sellers to make contact. Not only organizations, but customers are also finding some of the greatest of this computer technology come from the …

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Assessing Measurement Invariance Of Customer Value Scale Across Two Distinct Groups Of Managers And Customers, Hanny N. Nasution Apr 2008

Assessing Measurement Invariance Of Customer Value Scale Across Two Distinct Groups Of Managers And Customers, Hanny N. Nasution

The South East Asian Journal of Management

The paper investigates measurement invariance of customer value construct across different populations (managers and customers). The purpose in doing this analysis is that whether the constructs were being mapped from two disctinct groups. Data for this study comes from two samples: hotel managers and hotel guests. All classified hotels across Indonesia were included. A total 231 managers and 385 customers responded to the survey. The results indicate the cocnceptualisation and operationalisation of customer value developed in this study, does not significantly generalise across managers and customers. The results further indicate that the construct has robust psychometric properties; however, the construct …

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Role Stressors And Job Performance: An Empirical Investigation In Malaysia, Aizzat Mohd. Nasurdin, Soon Lay Khuan Apr 2008

Role Stressors And Job Performance: An Empirical Investigation In Malaysia, Aizzat Mohd. Nasurdin, Soon Lay Khuan

The South East Asian Journal of Management

The purpose of this study was to empirically evaluate the influence of role stressors (role conflict and role ambiguity) in predicting job performace (task performance and contextual performance). Survey data was drawn from a sample of 136 customer-contact employees within the telecomunications industry of Malaysia. Results of the regression analyses showed that role conflict alone had a significant and negative relationship with task performance. On the other hand, both role conflict and role ambiguity were found to be significantly and negatively related to contextual performance. Implications of the findings and directions for future research are discussed.

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Enterprise Factors Contributing To The Success Of Malaysian Biotechnology Smes: A Grounded Theory Approach, Saridan Abu Bakar, Mohamed Sulaiman, Intan Osman Oct 2007

Enterprise Factors Contributing To The Success Of Malaysian Biotechnology Smes: A Grounded Theory Approach, Saridan Abu Bakar, Mohamed Sulaiman, Intan Osman

The South East Asian Journal of Management

While numerous empirical studies have been conducted in Western countries on biotechnology enterprises, little empirical research has been done in Malaysia especially in respect to the factors that contribute to the success of biotechnology small and medium enterprises (SMEs). In view of this, a study was undertaken recently in Malaysia to address this gap in the existing body of biotechnology knowledge. Using a grounded theory approach, this qualitative study managed to develop a conceptual framework that sheds useful information on the enterprise factors that significantly impact the success of Malaysian biotechnology SMEs. Specifically, this study found that organizational structure, innovation …

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The Effect Of Headquarter Integration Mechanisms On Subsidiaries’ New Product Success: From Control To Coordination Mechanism, Firmanzah Firmanzah Oct 2007

The Effect Of Headquarter Integration Mechanisms On Subsidiaries’ New Product Success: From Control To Coordination Mechanism, Firmanzah Firmanzah

The South East Asian Journal of Management

New product launching (NPL) to the local market by subsidiary managers is a strategic activity, which requires organizational supports from MNC global network. The NPL activity is marked by high level of uncertainty, risk, and market failure. Thus, a headquarter needs to integrate the subsidiary NPL into global strategy. There are two mechanisms to integrate subsidiaries’ activities during NPL process; coordination and control process. By testing the effect of each mechanism on role clarity and functional conflict, I found that coordination mechanism increase role clarity between headquarter and subsidiaries’ managers. In contrast, exercising control mechanism reduces role clarity and functional …

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Organizational Model Of The Southern Asia Cluster Family Businesses, Vipin Gupta, Nancy M. Levenburg, Lynda L. Moore, Jaideep Motwani, Thomas V. Schwarz Oct 2007

Organizational Model Of The Southern Asia Cluster Family Businesses, Vipin Gupta, Nancy M. Levenburg, Lynda L. Moore, Jaideep Motwani, Thomas V. Schwarz

The South East Asian Journal of Management

Recently, there has been an increased interest in the family business organization. Traditionally, the ideal typical organizational model was one where the management, governance, and ownership entities are kept separate. This principal agent model has been a subject of public debate in the wake of several corporate scandals. In the family business organization, significant management, governance and ownership is often with the members of a family & its trusted partners. It is common in the US to regulate the management, governance, and ownership roles of the family members by using competitive criteria for the involvement of different members. In Southern …

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Entrepreneurs Vs. Business Plans: A Study Of Practicality And Usefulness, Sam Pd Anantadjaya Oct 2007

Entrepreneurs Vs. Business Plans: A Study Of Practicality And Usefulness, Sam Pd Anantadjaya

The South East Asian Journal of Management

In higher education, the topic on business plan is relatively studied in great details to note the importance on formulating business plans. Business plans are regarded as the reference point for business people; managers and members of the board of directors, to really realize the business activities. At least, the topic on business plan, which are discussed and studied in universities, ought to have its own value in the real business operations. Many entrepreneurs, however, face difficulties in formulating structural business plans. Many entrepreneurs may not actually formulate business plans as they are regarded important in many classrooms’ teaching, to …

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Adoption Of Innovative Information Systems By Smes: Comparing The Role Of Firm’S Enacted Capabilities Of Active Adopters And Non-Active Adopters, Noor Akma Mohd Salleh Oct 2007

Adoption Of Innovative Information Systems By Smes: Comparing The Role Of Firm’S Enacted Capabilities Of Active Adopters And Non-Active Adopters, Noor Akma Mohd Salleh

The South East Asian Journal of Management

The adoption of innovative information systems (IS) by small-and medium-sized enterprises (SMEs) across heterogeneous culture, locales, and markets are a critical and an ongoing challenge. Such challenge requires more than just good ideas and extensive resources. It requires organisational capabilities that can be labelled as “enacted capabilities”. This study defines enacted capabilities as the firm’s ability to mobilise and deploy IS-based resources in combination or co-present with other capabilities within SMEs. Consequently, the aim of this study is to make a contribution by empirically examining the enacted capabilities of SMEs in developing countries that may influence the success of innovative …

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The Impact Of Personal Characteristics And Intrinsic Motivation On Creative Behavior Among Indonesian Radio Station Managers, Nugroho J. Setiadi, Anees Janee Ali, Rehana Aafaqi Apr 2007

The Impact Of Personal Characteristics And Intrinsic Motivation On Creative Behavior Among Indonesian Radio Station Managers, Nugroho J. Setiadi, Anees Janee Ali, Rehana Aafaqi

The South East Asian Journal of Management

The main purpose of the article is to increase understanding in some personal characteristics affecting creative performance among Indonesian radio station managers’ leadership context. Using creativity-relevant personal characteristics and motivation as input model, the authors identified that both of these two variables are positively related to creative performance. The study hypothesized that Leader-member exchange (LMX) moderate the relationship between personal characteristics and creative performance. Among a sample of 283 Indonesian radio station managers, results found that creativity-relevant personal characteristics and intrinsic motivation were positively related to creative performance when managers’ perception of followers’ work contribution toward them (as the second …

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Multinationals And Unionism In Indonesia, Riani Rachmawati, Alex De Ruyter Apr 2007

Multinationals And Unionism In Indonesia, Riani Rachmawati, Alex De Ruyter

The South East Asian Journal of Management

This paper presents a critical analysis of the factors shaping the interaction between multinationals and trade unions in Indonesia, focusing on the recent period of democratization following the downfall of the Suharto regime. It has been suggested that union growth risks undermining Indonesia’s competitive advantages (cheap labour) and could encourage the exit of multinationals to cheaper competitors. In order to test this proposition, two case studies were conducted: one in the automotive industry and the other in the banking industry. The paper first provides an overview of multinational activity and FDI in Indonesia, and their interaction with a nascent union …

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Knowledge Management At The Village Level: How Thai Rice Farmers Incorporate Technologies To Improve Production Systems, Jude William R. Genilo Apr 2007

Knowledge Management At The Village Level: How Thai Rice Farmers Incorporate Technologies To Improve Production Systems, Jude William R. Genilo

The South East Asian Journal of Management

The shift from agricultural to industrial and from industrial to knowledge societies has affected the ways farmers run their small-scale field activitiesin Central Thailand. To remain competitive, rice farmers need to continuously incorporate innovations and upgrade their technologies to sustain operations. These innovations and technologies may be seen in practically all aspects of the rice production process – from seed selection to fertilization, from seed raising and growth to irrigation, from crop protection to harvesting, threshing and drying. The study basically aims to explore the plausibility of rice farming villages as “learning organizations” and within these villages, the viability of …

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Paradoxical Strategies And Firm Performance: The Case Of Indonesian Banking Industry, Mohammad Hamsal, I Gusti Ngurah Agung Apr 2007

Paradoxical Strategies And Firm Performance: The Case Of Indonesian Banking Industry, Mohammad Hamsal, I Gusti Ngurah Agung

The South East Asian Journal of Management

Recently, research on paradoxical strategies has been considered critical in winning in the competitive dynamic landscape, characterized by uncertainty and rapid changes in the business environment. Such environmental uncertainties require firm to apply paradoxical strategies; combining strategic flexibility and strategic consistency (Parnell, 1994). This study addresses three main questions: what is the effect of strategic flexibility on firm’s performance; what is the effect of strategic consistency on firm’s performance; what is the contingent effect of perceived environmental uncertainty on the relationship between paradoxical strategies and firm’s performance. Questionnaires were distributed to 131 CEOs or members of top management team of …

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Integrate Reengineering And Tqm: An Attempt To Redefine Reformation, Wakhid Slamet Ciptono Apr 2007

Integrate Reengineering And Tqm: An Attempt To Redefine Reformation, Wakhid Slamet Ciptono

The South East Asian Journal of Management

This study examines the structural relationships between TQM, Reengineering, Operational Excellence in downstream and upstream sectors, Reformation, and sustainable community development program. A good understanding of how oil and gas industry should integrate mainstreaming the approach to sustainable community development into policymaking. Sustainable community development should be implemented by considering the links between change management through TQM and reengineering, operational excellence applications, and the real reformation. Recognizing that contributions of reformation (via the amendment of law of the Republic of Indonesia No. 22/2001 concerning oil and natural gas) in the sustainable community development is a key component in the Indonesia’s …

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Employing Service Learning In Community-University Partnership Program To Develop Local Msmes In Bungo And Tejo Regencies, Mona Novita, M. Syukri Ismail, Muhammad Solihin, Muhammad Asman Jul 2003

Employing Service Learning In Community-University Partnership Program To Develop Local Msmes In Bungo And Tejo Regencies, Mona Novita, M. Syukri Ismail, Muhammad Solihin, Muhammad Asman

ASEAN Journal of Community Engagement

This paper illustrates the implementation of a community project developed based on a partnership between the community and the local university in Bungo and Tebo Regencies. The project aims to develop the local micro, small, and medium enterprises (MSMEs) as a strategic step to increase the regional economy, taking the form of a so- called Community–University Partnership Program in Bungo and Tebo Regencies. The Community–University Partnership methodology employs the Service Learning (SL) method to increase MSME actors’ competence in terms of financial literacy, product packaging, and marketing. The effectiveness of the SL-based Community–University Partnership Program was measured using a quantitative …

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