Business Commons^™

From Selling Peanuts And Beer In Yankee Stadium To Creating A Theory Of Transformational Leadership: An Interview With Bernie Bass, Robert Hooijberg, Jaepil Choi

Research Collection Lee Kong Chian School Of Business

This issue's interview is with Bernard Bass. He started in academia in 1946 and began teaching 52 years ago. When he publishes in the year 2000, he will have published in seven different decades. Besides all of his work in the area of leadership, Dr. Bass is also the co-founder (with Bob House and Henry Tosi) of The Leadership Quarterly.

A Model Of Relational Leadership: The Integration Of Trust And Leader-Member Exchange, Holly H. Brower, F. David Schoorman, Hwee Hoon Tan

Research Collection Lee Kong Chian School Of Business

This article presents a model of relational leadership based on a review of leader-member exchange (LMX) and interpersonal trust. This model asserts that the LMX relationship is built through interpersonal exchanges in which parties to the relationship evaluate the ability, benevolence, and integrity of each other. These perceptions, in turn, influence the behaviors predicted by LMX researchers. This integrated model of relational leadership provides insights into the dynamics of leader-subordinate relationships and resolves some of the inconsistencies in the LMX research without losing the richness and uniqueness of the exchange theory. A number of propositions for future research in relational …

Achieving Growth Through Corporate Partnerships And Joint Ventures: Will Singapore's Strategic Leap Into The Region Work?, Ravinder K. Zutshi, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

One of the characteristic features of the East Asian economic development strategy has been the interventionist role of the government in the economic sphere (Amsden 1989; Kwon 1994; Wade 1990; Zutshi and Gibbons 1998). Governments in East Asia have traditionally, worked closely with the private sector. As a result unique business systems embedded in networks and alliances have evolved in countries like Taiwan, Japan, Korea and Singapore (Hamilton and Biggard 1988). Singapore has attempted to extend this model of strategic cooperation beyond its borders into the region. Schein (1996) identifies a number of major development eras in the evolution of …

Virtual Auditing Agents: The Edgar Agent Challenge, Kay M. Nelson, Alex Kogan, Rajendra P. Srivastava, Miklos Vasarhelyi, Hai Lu

Research Collection School Of Accountancy

Intelligent agents can be used as agents of organizational change. This potential exists in the domain of accounting audit, where much of what is currently done manually in batch mode could be done continuously and on-line. We discuss the use of intelligent Internet agents as a way of changing and expanding audit practices in the virtual world. A quality/service framework is presented that suggests ways that accounting firms can evolve in this era of on-line opportunities. The EDGAR Agent is presented as an example of an intelligent Internet agent that gathers financial information. The challenges involved in the development of …

Toward The Differentiation Of Trust In Supervisor And Trust In Organization, Hwee Hoon Tan, Christy S. F. Tan

Research Collection Lee Kong Chian School Of Business

Trust in supervisor and trust in organization are argued to be distinct but related constructs, each with its own set of antecedents and outcomes. Empirical field results supported the proposition. Although trust in supervisor and trust in organization were positively and significantly correlated, trust in supervisor was more strongly associated with proximal variables (ability, benevolence, and integrity of supervisor), whereas trust in organization was more strongly correlated with global variables (perceived organizational support and justice). This conclusion held despite the inclusion of proximal variables in the regression on trust in organization and the inclusion of global variables in the regression …

The Trusted General Manager And Unit Performance: Empirical Evidence Of A Competitive Advantage, James H. Davis, F. David Schoorman, Roger C. Mayer, Hwee Hoon Tan

Research Collection Lee Kong Chian School Of Business

Employee trust for the general manager is proposed as an internal organizational characteristic that provides a competitive advantage for the firm. This paper empirically examines the relationship between trust for a business unit's general manager and organizational performance. Trust was found to be significantly related to sales, profits and employee turnover in the restaurant industry. Managers who were either more or less trusted differed significantly in perceptions of their ability, benevolence and integrity.

Downsizing, Debürokratisierung Und Krisenmanagement: Neuere Entwicklungstendenzen In Malaysias Öffentlicher Verwaltung, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

Der Beitrag analysiert mit Blick auf die Asienkrise Entwicklungsaspekte und ausgewählte Strukturmerkmale der öffentlichen Verwaltung in Malaysia, an die nicht zuletzt im Rahmen des derzeitigen Krisenmanagements hohe Anforderungen hinsichtlich Effizienz, Professionalität und Kundenorientiertheit gestellt werden. Besonderes Interesse gilt den vor einigen Jahren eingeleiteten Reform- und Debürokratisierungsmaßnahmen, durch die die Leistungskraft der öffentlichen Verwaltung und der in ihr Tätigen erhöht werden soll. Der Beitrag verdeutlicht die Hintergründe der anhaltenden Restrukturierungsanstrengungen, zeigt interne Schwachstellen auf und untersucht, inwieweit die öffentliche Verwaltung in der Lage ist, die an sie gestellten Erwartungen einzulösen.

From Market Driven To Market Driving, Nirmalya Kumar, Lisa Scheer, Philip Kotler

Research Collection Lee Kong Chian School Of Business

Firms are constantly exhorted to become more market driven. However, our study of 25 pioneering companies (e.g. Body Shop, IKEA, Tetra Pak) whose success has been based on radical business innovation indicates that such companies are better described as market driving. While market driven processes are excellent in generating incremental innovation, they rarely produce the type of radical innovation which underlies market driving companies. Market driving companies, who are generally new entrants into an industry, gain a more sustainable competitive advantage by delivering a leap in customer value through a unique business system. Market driving strategies entail high risk, but …

Sources Of Work-Family Conflict: A Sino-U.S. Comparison Of The Effects Of Work And Family Demands, Nini Yang, Chao C. Chen, Jaepil Choi, Yimin Zou

Research Collection Lee Kong Chian School Of Business

Given differences in values about work and family time, it is hypothesized that Americans will experience greater family demand, which will have greater impact on work-family conflict, whereas the Chinese will experience greater work demand, which will have the greater impact on work-family conflict. The results of a survey of working men and women in the 2 countries generally support the hypotheses; however, work demand did not differ significantly between the 2 countries and did not have a greater effect than family demand on work-family conflict in China.

Bbm Programme Student Handbook 2000-01, Smu School Of Business

SMU Corporate Reports

The SMU Business School (School) undergraduate curriculum leads to the award of the degree of Bachelor of Business Management (BBM). The objective of the programme is to produce professionally competent graduates who are entrepreneurial, creative, capable of critical thinking and committed to life-long learning. In order to accomplish this objective, the curriculum is structured into 3 sections and a business attachment.

The School offers students a carefully designed programme in which business and management education is integrated with a broad-based foundation throughout the student's 4 years. The courses aim to equip all students with the fundamental skills and attributes needed …

Exploring Persistence In Financial Time Series, David K C. Lee

Research Collection Lee Kong Chian School Of Business

If financial time series exhibits persistence or long-memory, then their unconditional probability distribution may not be normal. This has important implications for many areas in finance, especially asset pricing, option pricing, portfolio allocation and risk management. Furthermore, if the random walk does not apply, a wide range of results obtained by quantitative analysis may be inappropriate. The capital asset pricing model, the Black-Scholes option pricing formula, the concept of risk as standard deviation or volatility, and the use of Sharpe, Treynor, and other performance measures are not consistent with nonnormal distributions. Unfortunately, nonnormality is common among distributions of financial time …

Resource Commitment, Entry Timing, And Market Performance Of Foreign Direct Investments In Emerging Economics: The Case Of Japanese International Joint Ventures In China, Takehiko Isobe, Shige Makino, David B. Montgomery

Research Collection Lee Kong Chian School Of Business

This study examined whether early movers and technology leaders attained superior performance in emerging economic regions. We assessed the determinants and performance consequences of two key aspects of entry strategy, resource commitment to technology transfer and timing of entry, using survey data from over 220 Sino-Japanese joint ventures (JVs) in China. Both high commitment and early entry had positive impacts on the perceived economic performance of the JVs. Yet these relationships were found to be significantly contingent on several internal and external factors, such as the strategic importance of an investment, parental control of a JV, and the availability of …

The E-Landscape: An Unexplored Goldmine Of The New Millennium, Thow Yick Liang

Research Collection Lee Kong Chian School Of Business

The Internet is an intangible cyberworld created by the human mind. Exploring and exploiting this e-landscape requires a totally redefined mindset. The fact that it exists in the mental realm also makes it a nonlinear system. In this respect, understanding both intangible and nonlinear dynamics is a requisite to the proper exploitation of e-commerce. The e-landscape is a new edge of chaos where order and disorder co-exist. It could be a goldmine for those who swiftly recognize structure in this highly disordered territory. The tremendous number of opportunities and uncertainties embedded in the submerged portion of this iceberg are still …

The Implications Of The Knowledge Economy For Venture Promotion Policies, Teck Meng Tan, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

The advent of the knowledge economy brings with it needed new public policy initiatives on the part of governments desiring to ensure that enterprises in their economies are able to participate and excel in this new arena. The knowledge economy brings with it opportunities for new ventures as it embroils the global economy in a revolution where information technology is a pervasive and enabling force; where knowledge is the critical asset. This paper explores the implications this revolution for small and medium-sized enterprises and suggests policy initiatives that would assist in promoting ventures for this brave new world.

Entrepreneurial Infrastructure In Singapore: Developing A Model And Mapping Participation, Teck Meng Tan, Wee Liang Tan, John E. Young

Research Collection Lee Kong Chian School Of Business

Entrepreneurial infrastructure, as the term is used in this article, represents the facilities and services present within a given geographic area which encourage the birth of new ventures and the growth and development of small- and medium- sized enterprises. The model of entrepreneurial infrastructure developed here and applied to the nation of Singapore suggests that they provide support to poten tial new business owners, owners of small growing businesses, and existing small- and medium-sized enterprises by way of assisting them with tasks, physical and monetary resources, information and knowledge. This article also develops a map ping function to predict the …

Similarities And Differences In European Conceptions Of Human Resource Management: Toward A Polycentric Study, Timothy Adrian Robert Clark, Derek Pugh

Research Collection Lee Kong Chian School Of Business

Increasingly managers need to distinguish between those oftheir activities and practices that can be successfully transferred acrossnational boundaries and those that will require modification in view ofdivergences between national settings. This can be determined by initiallyidentifying those features of managing organizations that remain similar acrossnational boundaries and those that are different, and then ascertaining thestrength of the forces for convergence or divergence. This article describes anexploratory attempt to conduct a polycentric (in the terms described below)research study of conceptions of human resource management in seven Europeancountries. It examines whether there is a single, shared conception of HRM thattranscends national boundaries, …

E-Commerce Systems Development Methodologies, M. Rossi, Keng Siau, S. Purao

Research Collection School Of Computing and Information Systems

Methodologies. This is the first time we organize this new minitrack on electronic commerce systems development. The flexibility, scalability, user-friendliness, privacy, security, intuitiveness, and other important characteristics of electronic commerce systems make the systems development process of such systems very multifaceted and complex. Today, most electronic commerce systems are built based on intuition and rule of thumbs.Many practitioners have the misconception that there is no need for a systematic modeling and design technique for these systems. The lack of appropriate methods and methodologies to support electronic commerce systems development is another stumbling block. Most of the widely used methods are …

Hong Kong And Singapore, Sock Yong Phang

Research Collection School Of Economics

There are many similarities between Hong Kong and Singapore. They have both enjoyed high rates of economic growth over the past three decades, averaging six percent a year in real terms. The two have become known as “East Asian Tigers,” having made the transition from poverty to newly industrialized economies in a relatively short time. Both started off as British colonies, with British legal and administrative systems, and made their living as trading ports serving their respective regions. Singapore has been an independent republic since 1965; Hong Kong was returned to China on July 1, 1997. While Hong Kong and …

Solving A Supply Chain Optimization Problem Collaboratively, Hoong Chuin Lau, A. L. C. Lim, Q Liu

Research Collection School Of Computing and Information Systems

We propose a novel algorithmic framework to solve an integrated planning and scheduling problem in supply chain management. This problem involves the integration of an inventory management problem and the vehicle routing problem with time windows, both of which are known to be NP-hard. Under this framework, algorithms that solve the underlying sub-problems collaborate rigorously yet in a computationally efficient manner to arrive at a good solution. We will then present two algorithms to solve the inventory management problem: a complete mathematical model integrating integer programming with constraint programming, and an incomplete algorithm based on tabu search. We present experimental …

Organizing Culture: Leader Roles, Behaviors, And Reinforcement Mechanisms, Gerard George, Randall G. Sleeth, Mark A. Siders

Research Collection Lee Kong Chian School Of Business

Organizational leaders provide the primary impetus in defining, forming and shaping corporate culture. Leadership literature emphasizes on the leader's role in "articulating a vision" and the leader's pivotal role in establishing culture by setting objectives and then removing hurdles by smoothing the path for attaining those objectives. The model of corporate culture transmission focuses on behaviors that corporate leaders employ to create, communicate and manage corporate culture. However, the model does not emphasize interpretation and identification with leader behaviors in ways that would cause members to embrace the leader's values and beliefs. Improved focus over two decades does not yet …

From Austria To The United States And From Evaluating Therapists To Developing Cognitive Resources Theory: An Interview With Fred Fiedler, Robert Hooijberg, Jaepil Choi

Research Collection Lee Kong Chian School Of Business

Interviews Fred Fiedler, researcher on the field of leadership as part of a study that aims to obtain a sense of researchers' personality, research ideas and insights on the state of the field. Personal and professional background; Fiedler's research program; Leadership studies trends; Accomplishments in research; Contributions to the study of leadership.

The Persistent Competitive Advantage Of Traditional Food Retailers In Asia: Wet Markets' Continued Dominance In Hong Kong, Arieh Goldman, Robert E. Krider, Seshan Ramaswami

Research Collection Lee Kong Chian School Of Business

The focus of this article is the persistent continued strength of wet markets in Hong Kong and the weakness of supermarkets in the fresh food area. This phenomenon is surprising because, based on the experiences in North America and Western Europe and given the well-developed economy of Hong Kong, one would have expected supermarkets to dominate fresh food retailing and wet markets to be in retreat. In this article, the authors explain the reasons for the continued dominance of wet markets. They argue that consumers’shopping and consumption culture, the effectiveness of wet markets in handling consumers’needs, and the appropriateness of …

On Business Education In Singapore: The Past, The Present And The Future, Teck Meng Tan, Kwong Sin Leong, Yang Hoong Pang

Research Collection School Of Accountancy

Examines the developments in business education in Singapore and directions for its development. Post-graduate programs; Status of management education at universities; Broadening of education in Singapore universities.

The Multi– Mode Resource– Constrained Project Scheduling Problem With Generalized Precedence Relations, Bert De Reyck, Willy Herroelen

Research Collection Lee Kong Chian School Of Business

In this paper, we tackle the challenging problem of scheduling activities to minimize the project duration, in which the activities (a) are subject to generalized precedence relations, (b) require units of multiple renewable, non-renewable and doubly constrained resources for which a limited availability is imposed, and (c) can be performed in one of several different ways, reflected in multiple activity scenarios or modes. These multiple modes give rise to several kinds of tradeoffs (time/resource, time/cost and resource/resource trade-offs) which allow for a more effcient allocation and use of resources. We present a local search-based solution methodology which is able to …

A Different Look At Assessment Centers: Views Of Assessment Center Users, Filip Lievens, Hans Goemaere

Research Collection Lee Kong Chian School Of Business

This study aims to shed light on possible problems of assessment center users and designers when developing and implementing assessment centers. Semi-structured interviews with a representative sample of assessment center users in Flanders revealed that, besides a large variability in assessment center practice, practitioners experience problems with dimension selection and definition, exercise design, line/staff managers as assessors, distinguishing between observation and evaluation, and with the content of assessor training programs. Solutions for these problems are suggested.

An Investigation Of Price Discovery In Informationally-Linked Markets: Equity Trading In Malaysia And Singapore, David K. Ding, Frederick H. Harris, Sie Ting Lau, Thomas H. Mclnish

Research Collection Lee Kong Chian School Of Business

Using transactions data for the Kuala Lumpur Stock Exchange and the Stock Exchange of Singapore (SES) for a major Malaysian conglomerate, Sime Darby Berhad, and intraday exchange rate data, we investigate whether and to what extent each exchange contributes to price discovery. Results indicate that the price series are cointegrated. The raw data appear to indicate the presence of arbitrage opportunities, but none exist after taking exchange rate changes into account. Using the common long-memory factors of Gonzalo and Granger (1995, Journal of Business and Economic Statistics 13, 1-9), we show that while the majority of the price discovery (approximately …

Marketing, Business Processes, And Shareholder Value: An Organizationally Embedded View Of Marketing Activities And The Discipline Of Marketing, Rajendra Kumar Srivastava, Tasadduq A. Shervani, Liam Fahey

Research Collection Lee Kong Chian School Of Business

The authors develop a framework for understanding the integration of marketing with business processes and shareholder value. The framework redefines marketing phenomena as embedded in three core business processes that generate value for customers-product development management, supply chain management, and customer relationship management-which in turn creates shareholder value. Such a conceptualization of marketing has the potential to introduce dramatic shifts in the scope, content, and influence of marketing in the organization. The authors highlight the implications of an organizationally embedded view of marketing for the future of marketing theory and practice.

Using Strategic Partnerships To Create A Sustainable Competitive Position For Hi-Tech Start-Up Firms, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

In most cases these companies chose or were forced to engage in a technology partnership in order to develop and survive. As one would expect, some of these partnerships succeeded whilst others failed. With hindsight it occurred to the author that success or failure was not necessarily a random event, or idiosyncratic to one particular company, but that there seemed to be a pattern. Some partnerships failed because they were a strategic misfit, others probably because they were badly implemented. Based on these clinical case studies, The author addresses these questions: when and under what conditions a partnership is needed; …

Is The Term Premium A Risk Premium?, Louis H. Ederington, Jeremy C. Goh

Research Collection Lee Kong Chian School Of Business

This paper explores whether excess holding period returns on long vis-a-vis short-term securities behave in a manner that is consistent with (1) market efficiency, (2) the time-varying-term-premium variant of the expectations hypothesis, and (3) theories of the term premium that view it as a reward for risk bearing. Both traditional and modern theories of the term premium imply that it should evolve fairly slowly over time as attitudes toward risk and/or perceived covariances with wealth or consumption change. This implies that this period's term premium should have some predictive ability for next period's. However, we find that this quarter's ex-post …

Manufacturing Strategy And New Venture Performance: A Comparison Of Independent And Corporate Ventures In The Biotechnology Industry, Shaker A. Zahra, Gerard George

Research Collection Lee Kong Chian School Of Business

Little empirical research has compared the manufacturing strategies of corporate and independent new ventures. This study explores these differences with data from the young, science-based biotechnology industry, and examines the performance effects of manufacturing strategy variables including scope, competitive thrust, and capabilities. The results show that the corporate and independent biotechnology new ventures pursue significantly different manufacturing strategies, and that different dimensions of manufacturing strategies affect the performance of corporate vs. independent ventures quite differently.