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Articles 151 - 180 of 1309

Full-Text Articles in Business

What Constitutes A Theoretical Contribution, Noel Scott Jun 2025

What Constitutes A Theoretical Contribution, Noel Scott

Research outputs 2022 to 2026

No abstract provided.


Paradoxical Leadership As Facilitator In The Idea Journey: The Role Of Regulatory Focus, Irene E. De Pater, Shenghui Wang, Ming Yi, Eric F. Rietzschel Jun 2025

Paradoxical Leadership As Facilitator In The Idea Journey: The Role Of Regulatory Focus, Irene E. De Pater, Shenghui Wang, Ming Yi, Eric F. Rietzschel

Research outputs 2022 to 2026

Drawing upon theory and research on innovation, conservation of resources, and paradoxical leadership, we examine relationships between three stages of the innovative process (i.e., idea generation, idea dissemination, and idea implementation) and the role of paradoxical leadership as a facilitator of the transitions between these stages. In addition, we examine the motivational mechanisms (promotion and prevention focus) that can explain the relevance of paradoxical leadership in the innovative process. Results of a four-wave study show that paradoxical leadership, through employee promotion focus, strengthens the relationship between idea generation and idea dissemination, whereas paradoxical leadership, through employee prevention focus, strengthens the …


Brand Loyalty And Repurchase Intention In The Face Of Opportunistic Recalls: The Moderating Role Of Perceived Dialogical Csr Communication, Shahid Hussain, Pi Shen Seet, Asim Qazi, Abdul Salam, Saalem Sadeque, Sanaullah Shar May 2025

Brand Loyalty And Repurchase Intention In The Face Of Opportunistic Recalls: The Moderating Role Of Perceived Dialogical Csr Communication, Shahid Hussain, Pi Shen Seet, Asim Qazi, Abdul Salam, Saalem Sadeque, Sanaullah Shar

Research outputs 2022 to 2026

Product recalls, particularly when perceived as opportunistic, can trigger severe consumer backlash, undermining brand loyalty and escalating protest behaviors that threaten long-term consumer-brand relationships. This study integrates expectancy violation theory and situational crisis communication theory to understand the implications of opportunistic recalls for brand loyalty and repurchase intention. A survey with 425 responses from car owners in the United States was analyzed using partial least squares structural equation modelling (PLS-SEM). It found that opportunistic recalls significantly exacerbate negative brand personality and directly influence protest behavior and brand loyalty. A counterintuitive finding emerges with protest behavior positively impacting brand loyalty, an …


What Do Consumers Prioritise When Selecting Climate-Affected Produce And What Trumps Empathy Towards Farmers?, Liudmila Tarabashkina, Rajesh Rajaguru, Kenneth Kaysan Khayr (Fu Xian) Ho May 2025

What Do Consumers Prioritise When Selecting Climate-Affected Produce And What Trumps Empathy Towards Farmers?, Liudmila Tarabashkina, Rajesh Rajaguru, Kenneth Kaysan Khayr (Fu Xian) Ho

Research outputs 2022 to 2026

Despite the prevalence of extreme weather events (e.g., droughts), little is known about factors that would prompt consumer to choose climate-affected (suboptimal) produce over climate-unaffected (“normal”) food, and how much they would pay for it. This study has examined if empathy towards farmers: 1) outweighs the importance of the intrinsic attributes typically affected by extreme weather events (aesthetic look, taste, firmness, and size), and 2) enhances the effectiveness of extrinsic attributes controlled by marketers (price, retail setting, resilience marketing message). Two discrete choice experiments were carried out – one with a sample of Australian students (Study 1, N = 358) …


Empirical Evidence Of Factors To Improve Student Engagement From Experiential Learning Activities, Lara Molendijk, Ross H. Taplin, Andrew J. Brennan May 2025

Empirical Evidence Of Factors To Improve Student Engagement From Experiential Learning Activities, Lara Molendijk, Ross H. Taplin, Andrew J. Brennan

Research outputs 2022 to 2026

Experiential learning activities (ELAs) are student-centered activities, such as case studies, that have benefits derived by students being active. Although the literature contains advice on which characteristics enhance ELAs, empirical evidence measuring the impact of these characteristics on engagement is scarce. This paper aims to fill this gap by comparing student engagement from 34 ELAs with varying levels of six characteristics the literature claims are beneficial. Data from a student questionnaire are analyzed with regression and content analyses. The results suggest engagement is most effectively improved when ELAs are authentic and contain the right level of detail and, to a …


Successful Commercialisation In Startup Accelerator Programmes: How Different Startup Ecosystems Matter, Farzaneh Eslamloo, Kerry Brown, Zahra Amrollahi Biyouki May 2025

Successful Commercialisation In Startup Accelerator Programmes: How Different Startup Ecosystems Matter, Farzaneh Eslamloo, Kerry Brown, Zahra Amrollahi Biyouki

Research outputs 2022 to 2026

This study examined the influence of the Western Australian and Iranian startup ecosystem contexts, including the powers and liabilities that determine startups’ commercialisation outcomes. By utilising a theoretical framework based on programme evaluation, explanatory theory building, and critical realism, a cross-contextual comparison study was conducted. The study showed that the context of startup accelerator programmes and the startup ecosystem is an important determinant of commercialisation outcomes. The study revealed factors that impede startup accelerator programme success, including low follow-on investment, ecosystem immaturity, the ineffective agency of the Western Australian and Iranian governments, low levels of talent among startup agents, and …


Supply Chain Innovation: A Framework Of Public Procurement As A Demand-Side Innovation Driver, Peter Adjei-Bamfo, Hadrian Geri Djajadikerta, Ferry Jie, Kerry Brown, Reza Kiani Mavi Apr 2025

Supply Chain Innovation: A Framework Of Public Procurement As A Demand-Side Innovation Driver, Peter Adjei-Bamfo, Hadrian Geri Djajadikerta, Ferry Jie, Kerry Brown, Reza Kiani Mavi

Research outputs 2022 to 2026

Purpose: Much of the supply chain innovation (SCI) literature has focused on innovation as driven by supply-side factors that often lead to incremental product changes. Such marginal innovation outcomes make suppliers less responsive to government buyers’ innovation needs for addressing societal challenges. Building on this observation, this article conceptualises how a demand-side innovation driver, namely public procurement, influences SCI radically and incrementally from downstream. Design/methodology/approach Employing the conceptual research approach and following established guidelines for building theory and conceptual development in management and supply chain research, we re-examine the SCI literature for existing assumptions about government innovation procurement and explain …


Do Pro-Environmental Factors Lead To Customers’ Purchase Intention Of Home Energy Management System? The Moderating Effects Of Energy-Efficient Habits, Maryam Zidehsaraei, Minoo Zidehsaraei, Kourosh Esfandiar Apr 2025

Do Pro-Environmental Factors Lead To Customers’ Purchase Intention Of Home Energy Management System? The Moderating Effects Of Energy-Efficient Habits, Maryam Zidehsaraei, Minoo Zidehsaraei, Kourosh Esfandiar

Research outputs 2022 to 2026

Environmental challenges, encompassing climate change and global warming, compel consumers to alter their consumption habits. Although there has been a notable surge in consumer awareness regarding pro-environmental practices, especially concerning home energy, there remains a lack of comprehensive research exploring the factors affecting consumers’ willingness to adopt or invest in home energy management system (HEMS) technology. Notably, there have been no studies focused on the factors influencing HEMS purchase intentions (PI) in the Iranian context. Grounded in the theory of planned behavior (TPB) and the norm activation model, this research delves into the PI of Iranian households regarding HEMS, categorizing …


Ai-Capable Relationship Marketing: Shaping The Future Of Customer Relationships, Sanjit K. Roy, Ali N. Tehrani, Ameet Pandit, Chrysostomos Apostolidis, Subhasis Ray Apr 2025

Ai-Capable Relationship Marketing: Shaping The Future Of Customer Relationships, Sanjit K. Roy, Ali N. Tehrani, Ameet Pandit, Chrysostomos Apostolidis, Subhasis Ray

Research outputs 2022 to 2026

This study explores the interlinkages between artificial intelligence (AI), dynamic capabilities, and relationship marketing (RM) outcomes. Drawing upon insights from dynamic capabilities and RM theory, this study delineates the strategies and initiatives organizations can adopt using machine learning (ML) and AI to enhance their adaptability to changing market dynamics and customer preferences, in order to develop and maintain stronger relationships with their customers. Based on qualitative data from 67 interviews with managers in different organizations in India, this study contributes to existing theoretical knowledge and managerial practices, as it proposes a comprehensive research framework that demonstrates how AI technologies can …


How Does Digital Finance Affect Imports, Exports And Trade Balance: Evidence From China, Hongya Li, Xiaobin Lin, Zhaoyong Zhang Apr 2025

How Does Digital Finance Affect Imports, Exports And Trade Balance: Evidence From China, Hongya Li, Xiaobin Lin, Zhaoyong Zhang

Research outputs 2022 to 2026

This paper investigates how digital inclusive finance affects imports and exports as well as foreign trade balance by incorporating the mediating effect of technological innovation and the moderating effect of identified factors. Using panel data from 31 provinces and regions in China, we find robust evidence that digital inclusive finance has a significant and positive effect on China's trade performance, with technological innovation being the important mediator and marketization, industrial structure transformation and upgrading, economic development and financial regulation as the effective moderators. Such effect is found more striking for the central and western regions, confirming the presence of regional …


The Effect Of Perceived Brand Betrayal On Brand Hate, Avoidance-Like And Attack-Like Strategies: A Comparative Study Of Customers With/Without Past Negative Experiences, Nasrin Rasouli, S. Mostafa Rasoolimanesh, Mohammad Alimohammadirokni, Ayatollah Momayez Apr 2025

The Effect Of Perceived Brand Betrayal On Brand Hate, Avoidance-Like And Attack-Like Strategies: A Comparative Study Of Customers With/Without Past Negative Experiences, Nasrin Rasouli, S. Mostafa Rasoolimanesh, Mohammad Alimohammadirokni, Ayatollah Momayez

Research outputs 2022 to 2026

This study explores the impact of perceived brand betrayal on two types of brand hate and their subsequent effects on consumer behavioral responses. It also investigates how these relationships vary between customers with/without past negative experiences. Data about luxury hotels were obtained using an online survey in Iran. Partial least squares structural equation modeling was used for data analysis. The findings indicate that perceived betrayal positively influences passive and active brand hate, leading to negative behavioral responses. Moreover, a significant difference was found between the two groups of customers with/without past negative experiences regarding the effect of perceived betrayal on …


Examining Consumer Adoption Of Social Commerce: An Extended Meta-Utaut Model, Prianka Sarker, Laurie Hughes, Tegwen Malik, Yogesh K. Dwivedi Mar 2025

Examining Consumer Adoption Of Social Commerce: An Extended Meta-Utaut Model, Prianka Sarker, Laurie Hughes, Tegwen Malik, Yogesh K. Dwivedi

Research outputs 2022 to 2026

Social commerce has evolved into a mainstream channel for marketers and businesses for selling products online. However, consumers in many developing economies have yet to fully adopt social commerce technology. This research, therefore, aims to develop and empirically validate a conceptual model for understanding the factors influencing consumer adoption of social commerce in Bangladesh using an adapted and extended version of the Meta-UTAUT model. Analysis was undertaken to determine the appropriateness of external constructs such as trust, social support, anxiety, grievance redressal, innovativeness, and continuous participation intention. This research collected data from 402 social commerce users from Bangladesh to test …


The Influence Of Peer-To-Peer Accommodation Platforms’ Green Marketing On Consumers’ Pro-Environmental Behavioural Intention, Songshan (Sam) Huang, Xuequn Wang, Hua Qu Feb 2025

The Influence Of Peer-To-Peer Accommodation Platforms’ Green Marketing On Consumers’ Pro-Environmental Behavioural Intention, Songshan (Sam) Huang, Xuequn Wang, Hua Qu

Research outputs 2022 to 2026

Purpose: This study aims to examine the impact of peer-to-peer (P2P) accommodation platforms’ green marketing on consumers’ pro-environmental behavioural intention through the mediation of consumer trust and engagement, following the social influence theory and the stimulus–organism–response model. Design/methodology/approach: A questionnaire survey was designed to collect data from American P2P accommodation consumers. Data collection was conducted through an outsourced survey company. Partial least squares structural equation modelling was used to analyse the data. Findings: The study reveals that P2P accommodation platforms’ green marketing orientation was positively associated with consumer trust in the platform and consumer engagement with the platform. Both consumer …


Industry 4.0 Digital Transformation And Opportunities For Supply Chain Resilience: A Comprehensive Review And A Strategic Roadmap, Morteza Ghobakhloo, Mohammad Iranmanesh, Behzad Foroughi, Ming Lang Tseng, Davoud Nikbin, Ahmad A.A. Khanfar Jan 2025

Industry 4.0 Digital Transformation And Opportunities For Supply Chain Resilience: A Comprehensive Review And A Strategic Roadmap, Morteza Ghobakhloo, Mohammad Iranmanesh, Behzad Foroughi, Ming Lang Tseng, Davoud Nikbin, Ahmad A.A. Khanfar

Research outputs 2022 to 2026

Despite interest in opportunities that Industry 4.0 offers for Supply Chain Resilience (SCR), little is known about the underlying mechanisms for such contributions. The study develops a roadmap that explains how supply chains can capitalize on Industry 4.0 SCR functions. The study conducted a content-centric literature review and identified 16 functions through which Industry 4.0 enhances SCR. Results reveal that the Industry 4.0 SCR functions identified are highly interrelated, and supply chain members should align their digitalization strategies with the sequence in which Industry 4.0 delivers these functions. Industry 4.0 contribution to SCR first involves delivering data-centric functions such as …


Discretionary Tone In Reward-Based Crowdfunding: Do Project Owners Talk Their Way To Success?, Douglas Cumming, Yihui Lan, Yuan George Shan, Junru Zhang Jan 2025

Discretionary Tone In Reward-Based Crowdfunding: Do Project Owners Talk Their Way To Success?, Douglas Cumming, Yihui Lan, Yuan George Shan, Junru Zhang

Research outputs 2022 to 2026

This study examines the relationship between abnormal tone and project performance of reward-based crowdfunding (RBC) using the Kickstarter data from 2009 to 2020. We document a negative relationship between abnormal tone and the success of a project in the RBC campaign section, while a positive impact in the Risks and Challenges section. This outcome remains robust to a variety of sensitivity tests and after accounting for potential endogeneity concerns. Cross-sectional analyses reveal that the effect of abnormal tone in RBC on project success is contingent on project quality and legal jurisdiction. Further investigation of the concurrent effect of abnormal tone …


Adaptive Crisis Management At The Operational Level: Responses To Covid-19 In The Australian Resources Sector, Michael M. Ajith, Andrei A. Lux, Tim Bentley, Michelle Striepe Jan 2025

Adaptive Crisis Management At The Operational Level: Responses To Covid-19 In The Australian Resources Sector, Michael M. Ajith, Andrei A. Lux, Tim Bentley, Michelle Striepe

Research outputs 2022 to 2026

The COVID-19 pandemic in 2020 significantly impacted Australia’s resources sector, particularly mining, oil, and gas industries, posing challenges for operational leaders. This study applied Adaptive Crisis Management Theory (ACMT) to understand how these leaders adapted during the crisis. Through interviews with 32 operational leaders, it was found that their roles evolved as crisis demands changed. Initially, they addressed immediate needs, then shifted focus to remote work facilitation and digital transformation, and finally emphasised recovery, trust, and resilience. These adaptations influenced leaders’ behaviours, highlighting the importance of flexibility in supporting employee wellbeing and organisational continuity during crises.


Innovation Through Conceptual Research: Tips For Stoking Curiosity, Jun Wen Jan 2025

Innovation Through Conceptual Research: Tips For Stoking Curiosity, Jun Wen

Research outputs 2022 to 2026

Conceptual research represents a critical step in the theory-building process and contributes innovative ideas that inspire empirical studies. This feature article highlights the importance of such research in academia with examples drawn from the tourism literature. It also critically discusses issues related to publishing conceptual research in premier journals. By using a five-dimension framework of curiosity (i.e., deprivation sensitivity, joyous exploration, social curiosity, stress tolerance, and thrill seeking), scholars can assess researchers’ conceptual topics and readers’ responses when contemplating “what's new” to gauge a paper's publication potential. Several tips are offered to guide like-minded scholars in conducting sound conceptual research: …


Preparing Tourism, Hospitality And Events Graduates To Be Industry Ready: Extending The Three-Factor Model Of Authentic Learning, Eliza Kitchen, Edmund Goh, Effie Steriopoulos, Tracy Harkison, Colin Drake, Martin Robertson, Erwin Losekoot, Lynn Waterston Jan 2025

Preparing Tourism, Hospitality And Events Graduates To Be Industry Ready: Extending The Three-Factor Model Of Authentic Learning, Eliza Kitchen, Edmund Goh, Effie Steriopoulos, Tracy Harkison, Colin Drake, Martin Robertson, Erwin Losekoot, Lynn Waterston

Research outputs 2022 to 2026

Authentic learning is a critical pedagogy and curriculum requirement in higher education to better prepare students for future workforce requirements. As such, educators adopt a range of authentic learning tasks such as work-integrated learning, industry reports, and field trips to enable student engagement in current industry issues. Although such actions are practical and have valuable impact on students, there has been little effort to narrow the theoretical gap. The present study addresses this by extending the authentic learning three-factor model (construction of knowledge, disciplined inquiry, and value beyond school) to evaluate the perceptions of educators in THE higher education towards …


Application Of Enterprise Architecture To Guide The Integration Of Health Information Systems In Namibia, Laizah Mutasa, Martin Mabeifam Ujakpa, Wandisa Nyikana, Irja Shaanika, Tiko Iyamu Jan 2025

Application Of Enterprise Architecture To Guide The Integration Of Health Information Systems In Namibia, Laizah Mutasa, Martin Mabeifam Ujakpa, Wandisa Nyikana, Irja Shaanika, Tiko Iyamu

Research outputs 2022 to 2026

Namibia is characterized by a fragmented health-care system that has led to data inconsistencies and duplication of efforts. It has also become costly to health-care institutions to maintain these fragmented, standalone systems. This study examined how enterprise architecture (EA) can be applied to guide the integration of health information systems (HISs) in the Namibian health-care context. A qualitative approach was applied to collect data from two cases using semi structured interviews and an interpretive approach in the analysis. From the analysis, the constructs of requirements clarity, information systems and technology (IS/T) project management, systems documentation, and communication were discovered to …


Business Model Innovation Through Ai Adaptation: The Role Of Strategic Human Resources Management, Sanjit K. Roy, Bidi L. Dey, David M. Brown, Aman Abid, Chrysostomos Apostolidis, Michael Christofi, Shlomo Tarba Jan 2025

Business Model Innovation Through Ai Adaptation: The Role Of Strategic Human Resources Management, Sanjit K. Roy, Bidi L. Dey, David M. Brown, Aman Abid, Chrysostomos Apostolidis, Michael Christofi, Shlomo Tarba

Research outputs 2022 to 2026

While artificial intelligence (AI) requires business model innovation, it simultaneously poses persistent operational, regulatory and strategic challenges, highlighting the importance of researching AI adaptation to appropriate organizational value. AI adaptation is not monolithic, and its nature and consequent value appropriation processes may vary due to external factors and an organization's strategic approach to innovation and resource management. Accordingly, a taxonomy of AI adaptation and its link with value appropriation can yield a theoretical understanding and practical implications of why and how organizations vary in leveraging strategic human resource management to shape business innovation led by AI adaptation. In this paper, …


Necessary Configuration Analysis (Nconfa): A New Multivariate Approach, S. Mostafa Rasoolimanesh, Hesam Olya Jan 2025

Necessary Configuration Analysis (Nconfa): A New Multivariate Approach, S. Mostafa Rasoolimanesh, Hesam Olya

Research outputs 2022 to 2026

This paper introduces a new analytical method, Necessary Configuration Analysis (NConfA), which advances asymmetrical analysis by determining the necessity of configurations–combinations of factors–rather than focusing on individual conditions. While existing methods such as fuzzy-set Qualitative Comparative Analysis (fsQCA) and Necessary Condition Analysis (NCA) assess the necessity of single conditions or factors, NConfA provides deeper insights into multivariate relationships. It identifies necessary configurations crucial for achieving desired outcomes in complex social phenomena. This paper includes a step-by-step guide and an illustrative example of this technique, offering opportunities for reanalysing prior studies and expanding applications to fields such as service research and …


From Mindset To Practice: How Employees’ Attitudes Impact Tourism Businesses’ Sustainability Practices, S. Mostafa Rasoolimanesh, Shi Y. Chee, Neethiahnanthan A. Ragavan Jan 2025

From Mindset To Practice: How Employees’ Attitudes Impact Tourism Businesses’ Sustainability Practices, S. Mostafa Rasoolimanesh, Shi Y. Chee, Neethiahnanthan A. Ragavan

Research outputs 2022 to 2026

Recognizing that attitudes can drive positive behavioral intentions, the study examines the effects of tourism business employees’ attitudes toward sustainable tourism on their involvement in economic, socio-cultural, environmental, political, and technological sustainability practices. The results of the 389 questionnaires completed by the employees revealed that employees’ attitudes toward sustainable tourism significantly affect the involvement of tourism businesses in sustainable practices. Importantly, these insights suggest that tourism businesses should prioritize cultivating a pro-sustainable mind-set among employees, enhancing training that links sustainability and business viability, and continuously aligning their sustainability strategies with changing societal standards. This study contributes to the literature on …


Does Medial Tourism Promote Growth In Healthcare Sector?, Hassan F. Gholipour, Kourosh Esfandiar Jan 2025

Does Medial Tourism Promote Growth In Healthcare Sector?, Hassan F. Gholipour, Kourosh Esfandiar

Research outputs 2022 to 2026

The purpose of this study is to investigate the effect of medical tourism revenues on the growth of healthcare sector across 49 emerging and developed economies from 2008 to 2022. Using panel GMM and PMG/ARDL estimation methods, the results show that higher levels of medical tourism revenues promote growth in the healthcare sector. This finding remains robust across different sample periods, alternative measure of healthcare sector performance, and model specifications.


The Csr Practices Of Western Australian Mining Based On Innovation Ecosystems: Pathways To Collaborative Innovation And Sustainable Development, Jiawei Sun Jan 2025

The Csr Practices Of Western Australian Mining Based On Innovation Ecosystems: Pathways To Collaborative Innovation And Sustainable Development, Jiawei Sun

Research outputs 2022 to 2026

This study investigates the Corporate Social Responsibility (CSR) practices of Western Australian mining companies, focusing on their integration of innovation ecosystems to promote sustainable development. Through case studies of BHP Group, Rio Tinto, FMG, and South32, the research examines how these companies reduce carbon emissions, enhance community development, and foster collaborative innovation. The findings highlight the significant role of innovation ecosystems in enabling these companies to adopt cleaner technologies, improve social outcomes, and maintain a competitive edge in a sustainability-conscious global market. The study also explores the challenges and opportunities faced by mining companies in leveraging collaborative innovation to address …


Ai Agents And Agentic Systems: A Multi-Expert Analysis, Laurie Hughes, Yogesh K. Dwivedi, Tegwen Malik, Mazen Shawosh, Mousa Ahmed Albashrawi, Il Jeon, Vincent Dutot, Mandanna Appanderanda, Tom Crick, Rahul De’, Mark Fenwick, Senali Madugoda Gunaratnege, Paulius Jurcys, Arpan Kumar Kar, Nir Kshetri, Keyao Li, Sashah Mutasa, Spyridon Samothrakis, Michael Wade, Paul Walton Jan 2025

Ai Agents And Agentic Systems: A Multi-Expert Analysis, Laurie Hughes, Yogesh K. Dwivedi, Tegwen Malik, Mazen Shawosh, Mousa Ahmed Albashrawi, Il Jeon, Vincent Dutot, Mandanna Appanderanda, Tom Crick, Rahul De’, Mark Fenwick, Senali Madugoda Gunaratnege, Paulius Jurcys, Arpan Kumar Kar, Nir Kshetri, Keyao Li, Sashah Mutasa, Spyridon Samothrakis, Michael Wade, Paul Walton

Research outputs 2022 to 2026

The emergence of AI agents and agentic systems represents a significant milestone in artificial intelligence, enabling autonomous systems to operate, learn, and collaborate in complex environments with minimal human intervention. This paper, drawing on multi-expert perspectives, examines the potential of AI agents and agentic systems to reshape industries by decentralizing decision-making, redefining organizational structures, and enhancing cross-functional collaboration. Specific applications include healthcare systems capable of creating adaptive treatment plans, supply chain agents that predict and address disruptions in real-time, and business process automation that reallocates tasks from humans to AI, improving efficiency and innovation. However, the integration of these systems …


Unveiling The Charisma Of Artificial Intelligence: How Voice Assistants Captivate Users And Emotionally Influence User Experience, Bibaswan Basu, Sanjit K. Roy, Chrysostomos Apostolidis Jan 2025

Unveiling The Charisma Of Artificial Intelligence: How Voice Assistants Captivate Users And Emotionally Influence User Experience, Bibaswan Basu, Sanjit K. Roy, Chrysostomos Apostolidis

Research outputs 2022 to 2026

Although studies have explored user experience (UX) with artificial intelligence (AI)-powered voice assistants (VAs), the cognitive, psychological, and emotional factors affecting user engagement and experience with VAs have yet to be investigated in depth. Drawing on cognitive absorption and broaden-and-build theories, this study investigates how VAs captivate users, enhance positive emotions, and influence the overall UX. To address these questions, we conduct three types of analyses—exploratory, confirmatory, and configurational—utilizing data from 125,600 user reviews on a popular VA platform (Google Assistant) from 2017 to 2024. First, we employ bidirectional encoder representations from the transformers (BERT)topic modeling to unearth relevant cognitive …


Environmental Regulation And Firm Productivity: Evidence From China’S New Energy Industry, Zidan Shan, Xiangyu Han, Zhaoyong Zhang Jan 2025

Environmental Regulation And Firm Productivity: Evidence From China’S New Energy Industry, Zidan Shan, Xiangyu Han, Zhaoyong Zhang

Research outputs 2022 to 2026

Environmental regulation can possibly enhance firm productivity through its competitiveness effects that can induce regulated firms to improve cost-cutting efficiency and to develop or adopt new technologies, known as the Porter Hypothesis, though there is still conflicting evidence reported. This paper examines the impacts of environmental regulation on firm productivity in China’s new energy industry by incorporating the mediating effect and boundary mechanism of green technological innovation and innovation openness within an innovation ecosystem. We find robust evidence that environmental regulation can enhance firms’total factor productivity (TFP) in the new energy industry with green technological innovation being the important mediator …


How Do Workforce Adaptability And Reskilling Initiatives Drive Innovations: The Case Of Western Australian Construction Industry, Keyao Li, Mark A. Griffin, Mengting Xia Jan 2025

How Do Workforce Adaptability And Reskilling Initiatives Drive Innovations: The Case Of Western Australian Construction Industry, Keyao Li, Mark A. Griffin, Mengting Xia

Research outputs 2022 to 2026

Modern methods of construction (MMC) mark a shift from traditional practices to innovative workflows enabled by digital advancements. These changes demand a construction workforce that is adaptable, open to change, and committed to continuous improvement. This study explores how adaptability and continuous improvement contribute to achieving the desired outcomes of MMC. Specifically, it seeks to examine how these qualities are understood within the construction workforce and their practical implications. Semi-structured interviews were conducted with twenty-five construction experts in various roles and organisations. Interview results highlighted that fostering adaptive skills and targeted reskilling can maximise the benefits of MMC. Meanwhile, workforce …


The Paradoxical Effect Of Job Autonomy On Communication Overload: A Pathway To Innovative Work Behaviour, Oualid Abidi, Rupali Bhagat, Hamsa Sarhan, Mirna Safi Jan 2025

The Paradoxical Effect Of Job Autonomy On Communication Overload: A Pathway To Innovative Work Behaviour, Oualid Abidi, Rupali Bhagat, Hamsa Sarhan, Mirna Safi

Research outputs 2022 to 2026

Purpose: This research aims to propose autonomy as a job characteristic that alleviates communication overload, thereby fostering the innovative work behaviours exhibited by knowledge workers. Design/methodology/approach – An empirical survey was administered to 277 knowledge workers from diverse sectors in Kuwait. To analyse the interrelations among the three constructs of the research model, i.e. job autonomy, innovative work behaviours and communication overload, the structural equation modelling method was applied, and mediation analysis was conducted using a bootstrapping method to examine the indirect effect of communication overload. Findings – The findings indicate that the level of job autonomy has a significant …


What Makes An Airbnb Experience Memorable? A Text Analysis Using Leximancer, Eunjung Kim, Songshan Huang Jan 2025

What Makes An Airbnb Experience Memorable? A Text Analysis Using Leximancer, Eunjung Kim, Songshan Huang

Research outputs 2022 to 2026

This study explores the factors that contribute to memorable experiences in the context of Airbnb. An open-ended question, ‘Please describe your most memorable experience with Airbnb’, was asked in the survey, and a total of 824 valid responses were obtained. The qualitative analysis of the data was conducted using Leximancer. The findings highlight the significance of the ‘Stay’, ‘Home’, ‘Family’, ‘Host’, ‘Beach’, and ‘Use’ themes, each playing a vital role in creating memorable experiences. In particular, the present study extends these findings by offering a more nuanced understanding of these dimensions, with specific themes emerging in relation to different demographic …