Business Commons^™

The Role Of Communicative Creativity In Starting Regional Trade Relationships With China: An Action Research Practitioner Case Study, David W. Maguire

Theses: Doctorates and Masters

The Action Research project studies the role of information management and knowledge generation in establishing overseas political and trade activity to assist regional development in Australia. It is the work of a researcher whose background in information management ranges across more than 30 years working in the newspaper and regional economic development industries. It applies a hybrid term called “communicative creativity” – distilled from Wieman’s (1963) Doctrine of Creative Interchange and Habermas’s (1984) Theory of Communicative Action – to the researcher’s professional practice of facilitating the development of two entities – the economic development organization and its method of facilitating …

The Investigation Of The Processes Of Is/It Investment Evaluation And Benefits Realization In B2b-Ec Organisations, Chad Lin, Craig Standing

Research outputs pre 2011

ISIIT investments in B2B-EC are used by organizations, as part of their business strategies, to assist in the inter-organization acquisition of goods into the value chain and to provide interfaces between customers, vendors, suppliers and sellers. However, the issue of expected and actual benefits realized from ISIIT investments in B2B-EC has generated a significant amount of debote in the ISIIT literature amongst researchers and practitioners. This research study showed that organizational satisfaction of B2BEC usage had a direct relationship with the adoption of the ISIIT investment evaluation methodology. There was also a tendency for organizations to evaluate less when their …

A Capabilities Analysis Of E-Fulfilment Businesses: Transformation In The Logistics Industry, Janice Burn, Paul Alexander

Research outputs pre 2011

This paper reports on the evaluation of practices of 48 leading e-fulfillment suppliers in the UK. Initial findings suggest that while a comprehensive model of e-fulfilment is validated these organisations are also providing services not previously recognised as e-fulfilment capabilities by the literature. This leads to the development of a staged model of transformation, which implies that the industry will embrace radical change in some sectors and lead to a new definition of e-fulfillment businesses. More in depth investigation leads to a proposed definition, and a methodology to measure the degree of transformation.

Exploring The Use Of Guided Interviews As A Research Tool In A Doctoral Study Of Safe Work Practices Of Young Construction Workers, Susanne Bahn

Research outputs pre 2011

This paper uses the research processes of a doctoral study that investigates young workers learning safe practices within the housing construction industry to explore the use of guided interviews with artefacts as an ethnographic technique to gather qualitative data. The paper identifies how this specifically vulnerable group are subject to the 'Cycle of Abuse'. The complications of gathering accurate data from the 15-19 age group in this industry are discussed, including dealing with low literacy levels, defensive trainers, power of access and high emotions. The paper reviews the use of images within guided interviews and provides a conceptual model. The …

Bridging The Digital Divide With Community Portal Regional E-Marketplaces For Smes: The Need For An Integrated Approach, Denise Gengatharen, Craig Standing

Research outputs pre 2011

In the late 19908 it was perceived that a digital divide existed in Australia between regional/rural and metropolitan areas and between small and medium enterprises (SMEs) and their larger counterparts. In response, a number of regional community portals and e-marketplaces for SMEs were funded at the federal, state and local government levels. These initiatives were driven by the hope that they would lead to increased online activity and eventually promote regional economic development. A number of these portals and regional e-marketplaces (REMs) are no longer in existence. Of those that remain, some continue to battle with inadequate funding while trying …

The Effectiveness Of Sme Websites In A Buiness To Business Context, Rosemary Stockdale, Chad Lin, Susan Stoney

Research outputs pre 2011

This research analyses the effectiveness of SME business to business websites from a user perspective. An established evaluation instrument (eQual) is used to assess 80 websites in terms of usability, information quality, and interaction and service. The analysis shows that although a significant number of sites reflect little understanding of the attributes of good design or potential benefits to be gained from websites, there are examples of competent and effective website use.

Diffusion Of Innovation - The Adoption Of E-Commerce By Small To Medium Enterprises (Sme's) - A Comparative Analysis, Wayne Pease, Michelle Rowe

Research outputs pre 2011

This paper explores the issues that influence the diffusion of innovation as it relates to the adoption of e-commerce by Small and Medium Enterprises (SMEs). It seeks to identify factors facilitating and inhibiting such adoption across contexts – regional, small city and large city. This analysis is cross cultural so the impact of differing economic and cultural issues also will be identified in this research. Whilst it is generally accepted that the strategic use of information technology (IT) is vital in the marketplace, the rate of such uptake between small and large businesses varies. This research seeks to identify the …

Discovering The Factors Impacting The Evaluation Of Knowledge Management In The Organizational Domain, Jozef G. Loermans

Theses: Doctorates and Masters

The knowledge, skills and experience possessed by employees, customers, suppliers and other stakeholders are major components of an organization's Intellectual Capital, the effective management of which has been found to be critical for business success. In order to manage knowledge at an organizational level however, it is necessary to be able to define it in the context of the organization, measure its existence and, more importantly, assess how its creation, use, dissemination, evaluation and management impacts business performance and learning. Whilst the term "Knowledge Management" has evolved since the early nineties into a generally recognisable management discipline in its own …

An Investigation Of The Equity Premium Using Habit Utility And Equity Returns: Australian Evidence, Lurion De Mello

Theses: Doctorates and Masters

The gap between the return on stocks and the return on the risk free assets represented by bonds is named the 'Equity Premium' or 'Equity Risk Premium'. In the history of asset pricing models, one of the most serious problems for the equity premium is that the average equity premium is too large to be explained by standard general equilibrium asset pricing models. Researcher's have tried to use variables such as dividend yield's to explain the gap between stocks and bonds with mixed results. After retrieving around a one percent equity premium with the most standard consumption base asset pricing …

The Impact Of Corporatisation And Management Reform On The Role And Working Life Of Managers In An Australian Electricity Utility: A Triangulated Study, 1994-2002, Desmond E. Lehmann

Theses: Doctorates and Masters

For decades electricity has been a critical source of energy for all major industries, nationally and internationally. In 2002 the Australian electricity supply industry had assets in excess of $86 billion and accounted for more than 1.4 percent of gross domestic product. It is a major employer with more than 33,000 people serving more than 8 million customers. This study explores the impact of corporatisation and management reform on the role and working life of managers within the broader context of this industry. It is an industry identified by academics, commentators and the business media over the past two decades …

Perceived Likelihood Of Activity-Based Costing To Succeed In A University Setting, Nazmi Jarrar

Theses: Doctorates and Masters

The study provides exploratory empirical evidence on the likelihood of Activity Based Costing (ABC) to succeed in a university setting and the association of this success with specific behavioral implementation factors. The study examined perceptions of Edith Cowan University's ABC users and preparers of the likelihood of the system to succeed in the University and their perceptions of eleven behavioral implementation factors identified by previous studies to have significant association with ABC implementation success. Results were analyzed so as to determine the significance of the correlation between the users' and preparers' perceptions of each of the eleven factors and their …

Perceptions Of Wine Quality, Stephen J. Charters

Theses: Doctorates and Masters

The term `quality' is regularly used by those who produce, promote and consume wine. However, the nature and features of wine quality are rarely explained. This study was designed to explore what drinkers consider to be the nature of wine quality and what they believe its features to be. Focus groups and individual and small group interviews were used to explore the conceptualisation and dimensions of wine quality, how that quality is assessed, and what its relevance may be. There were 105 informants, sourced from three states across Australia primarily by utilising friends and acquaintances of the researcher. Informants included …

Can B2g Portals Be Used Effectively To Stimulate Business In Smes?: A Case Analysis Of The 2cities Business To Government Portal, Ian Martinus

Theses: Doctorates and Masters

Small and Medium Enterprises (SMEs) have many options when purchasing goods or services. These include personal contacts and networks, familiar centralised supply sources and other ad hoc means. One purchasing possibility is to buy from and sell to other businesses within a similar geographic area. The benefits of buying and selling locally may not occur to SMEs. They seek, like other consumers, to get value for money, fast and efficient service, and a reasonable level of quality. Many factors can impinge upon an SME's decision to purchase locally. It can be assumed that, given a reasonable local option, SMEs wish …

A Comparative Study Of Sports Orientated And Non-Sports Orientated People's Perceptions Of The Appropriateness Of Alcohol Sponsorship Within Sport, Sharee Wilton

Theses : Honours

This study examines people's perceptions of alcohol sponsorship in sport. Alcohol consumption and sport are closely linked as part of Australian culture and alcohol companies are major sponsors in Australian sport. This study explores any differences of opinion on alcohol sports sponsorship between sports orientated, somewhat sports orientated and non-sports orientated people. A continuum was used to determine where an individual fits between sports orientation and non-sports orientation. The study identified underlying influences that effect people's perception, such as personal participation in sport or having immediate family involved in sport. The study focused on Edith Cowan University students due to …

Imagining The Performance Zone: Overcoming Ambiguity In Consumer Based Electronic Performance Support Systems, Jason Simons

Theses : Honours

The locus of performance support implementation was once the domain of large corporations where its principles offered an attractive alternative to traditional methods of training within the scope of contemporary business practices. Due to economies of scale the large corporations were able to build effective performance support through the precise identification of the PERFORMANCE ZONE. This zone is created through the defining of the three attributes of performance, 1) the nature of the worker, 2) the nature of the task, and 3) the type and amount of support needed. lncreasingly the principles of performance-centred design have been adopted within diverse …

A Comparison Of The Relationship Management Methodology And The Extended Business Rules Diagram Method, Jeff Campbell

Theses : Honours

This research is a comparative study of the Relationship Management Methodology and the extended Business Rules Diagram method, when applied to the development of a Web-based hypermedia system. The RMM method focuses almost exclusively on the design phase of Web-based hypermedia systems with insufficient emphasis placed on the requirement's analysis phase. The extended BRD method has been proposed to address this issue and attempts to cover more fully the development life cycle of Web based hypermedia systems. A comparison of the main concepts, the phases of steps, as well as the modelling technique, notation and graphical representation is made between …

Towards An Understanding Of The Grey Nomad Consumer, Mandy Pickering

Theses : Honours

This exploratory study applied a grounded approach to the collection and analysis of data. The study investigated the consumption behaviours utilised by a sample of Grey Nomads who subscribed to an eco·camping philosophy and who occupied their own caravans for accommodation whilst travelling. The aim was to examine the growing phenomenon of Grey Nomads who travelled in Western Australia in order to obtain insight into the group as consumers. Thirty nine informants (n=39) were interviewed where an understanding of the primary concerns of informants could be achieved. Informants were recruited who were over 60 years of age, travelled for a …

Barriers To The Acceptance And Utilisation Of Knowledge Management Systems: An Exploratory Study, Patricia Kennett

Theses : Honours

Organisations entering the 21st Century arc exposed to an environment of continuous change, a challenge that requires a movement away from more predictable structures of the past, with hierarchies and formal chains of command. The emerging fluid and network like structures present new challenges for ensuring the development and dissemination of organisational knowledge. An area of considerable current debate involves the issue of harmony and balance between and organisation's culture and its Knowledge Management (KM) systems. The focus of this study is on organisations that are recognising the implications of these changes and are responding by installing knowledge systems in …

Small Business Smart Business: Final Report, Beth Walker, Beverley Webster

Research outputs pre 2011

The Small Business Smart Business (SBSB) program is in it's fifth year of operation and while acknowledging the changes that have occurred to SBSB over the past five years, it was determined that a review of the effectiveness of SBSB in connecting small business to the VET system would be of benefit in planning for SBSB in 2005 and beyond.

The SBSB program was initially designed to provide eligible small businesses with a training voucher valued up to $200.00 towards approved training and was aimed at improving the productivity of their business. Emphasis was placed on ensuring a wide range …

Malaga Business Review 2004, Beth Walker

Research outputs pre 2011

This report is the result of a Swan Grant to review the current status of business and business activity in the Malaga Business District and to map any changes that have occurred since the original Malaga Business Audit was conducted in 2001. This project was undertaken in two parts. The first part was a replication of the 2001 Malaga business survey so that the City could review trends and analyse if any of the implemented recommendations based on the 2001 results had any discernable effect. The results of the current survey were also used to inform the second part of …

Smart Business Incubators : The Australian Context, Beverley Webster, Beth Walker, Janice Burn

Research outputs pre 2011

The aim of this collaborative study was to research the current status of Australian incubators and develop a benchmark based on successful business incubators, using criteria such as tenant and manager selection, operating indicators and exit criteria...

The Construction Of A Business English Curriculum, Relevant To The Workplace, And Making Use Of Word Processing In Place Of Handwriting, Ladawan Wattanaboot

Theses: Doctorates and Masters

Since the Thailand economic crisis in 1997 there has been a sense of urgency expressed in many areas of the society that businesses must modernize their practices and focus more on international trade and communication. Two important components of the changes required are better use of Information and Communication Technologies (ICT) and better use of the English language for business communication. In the education arena this has translated into the need to provide graduates with better skills in the use of English and computers. These two skill areas come together naturally in the study of Business English. In Thailand Rajabhat …

Self-Reported Business Leadership Competencies Of Middle-Level Managers, Philip Teo

Theses: Doctorates and Masters

This study aims to investigate self-reported managerial leadership competencies of middle-level managers in business organisations in Australia, and stems from the Karpin Report (1995) on perceived weaknesses in Leader hip and Management skills in Australia. The report leads to a need to investigate the perceptions of the current middle level business managers in regard to leadership competency and to develop a scale to measure leadership competency. A model of leadership competency, based on a literature review, was developed for this study and involves four aspects: Leading, Managing, Communicating and Best Practice. Data were collected in two parts-a questionnaire and interviews. …

The Search For Character: Servant-Leadership In An Australian Organisation, Margaret R. Whitmore

Theses: Doctorates and Masters

This study is in response to globalisation, changing world values and the call in modern literature for leaders of good character. Servant-leadership is offered to fill this requirement because its effectiveness is said to be reliant on the good character of the leader. In the literature this type of leadership is said to represent a new paradigm. The work of servant-leadership’s proponent, Robert Greenleaf, is thoroughly examined to explain how his understanding of trust as faith is linked to spirituality and this is the key to understanding the character of servant-leaders. Greenleaf’s work is compared with the modern servant-leadership literature …

Moving From Interpretivism To Critical Realism In Is Research: An Exploration And Supporting It Outsourcing Example, Philip J. Dobson

Theses: Doctorates and Masters

The major contribution of the thesis is to highlight the Importance of philosophical awareness in progressing research. It argues against the use of a priori theory in research and proposes that an understanding of the philosophical underpinnings of particular research approaches can provide the opportunity to be ones own guide and to work out critically one's own conception of the world. It suggests that the adoption of critical realism as the underlying philosophical base can support research in a useful and practical manner. The thesis introduces the philosophy of critical realism and uses its underlabouring role to provide new Insights …

A Study Of Company Characteristics Associated With Financial Disclosure Practices In India, Monali Dasgupta

Theses: Doctorates and Masters

The objective of the study is to examine firms characteristics associated with aggregate financial disclosure practices of listed Indian manufacturing and trading companies for the financial year 1999-2000. Eight research hypothesis were developed. It is hypothesised that firm size, size of the audit firm, leverage, multinational company influence, and capital increase will be positively associated with disclosure of financial information by Indian companies, while ownership diffusion, liquidity and profitability will have no association with disclosure of financial information by Indian companies. Two types of disclosure indexes (weighted and the unweighted index) were constructed for measuring disclosure. Weights were assigned to …

An Heuristically Critical Reflective Practititioner Researches The Explication Of Tacit Knowledge In Three Case Studies Investigating A Web-Based Knowledge Management System And In Professional Academic Practice, Edward Sek Wong

Theses: Doctorates and Masters

In this thesis, I report on a critical and reflective practitioner heuristic inquiry investigating three case studies on the adoption and use of a Web-based knowledge management system. In addition, I investigate the research process itself and my own professional academic practices. Of particular interest is the conversion of group's, individual's, and eventually my own tacit knowledge into explicit knowledge, whether in the organisational or personal domains. In this thesis, I seek to explain why the explication of tacit knowledge is important for individuals, organisations, and me, with a potential to motivate efficiency and effectiveness and especially empowerment within an …

Voluntary Disclosure Of Segment Information In A Regulated Environment : Australian Evidence, Mui Ching Chan

Theses: Doctorates and Masters

This thesis is an empirical examination of the relationship between six firm characteristics, namely: firm size, industry membership, minority interest, financial leverage, firm diversification, ownership diffusion, and voluntary disclosure of segment information in a regulated environment. This study provides empirical evidence that there are incentives for Australian companies with specific firm characteristics to voluntarily disclose segment information in a regulated setting. The theoretical frameworks employed in this research study are agency theory and contracting theory. Compensation contracts are employed to resolve the potential conflicts of interest between the shareholders and managers giving rise to agency cost of equity. Debt contracts …

Identification And Realisation Of The Benefits Of Participating In An Electronic Marketplace : An Interpretive Evaluation Approach, Rosemary Stockdale

Theses: Doctorates and Masters

Electronic marketplaces have proliferated as use of the Internet has become widespread in business. A rapid growth in the number of marketplaces, followed by a period of stringent consolidation, as market makers develop a greater understanding of effective business models, has resulted in a climate of uncertainty and confusion. As with many aspects of e-commerce the drive towards participation is fuelled less by strategy planning than by a fear of lagging behind competitors or losing first mover advantage. In this climate of uncertainty organisations often bypass effective evaluation of the benefits that can be realised from participation in e-marketplaces, thereby …

Determinants Of Internet Banking Adoption In Thailand, Bussakorn Jaruwachirathanakul

Theses: Doctorates and Masters

Increasingly competition in the financial services sector is forcing service providers to develop and utilise alternative delivery channels (Daniel, 1999). Within the sector, banking has always been a highly service intensive activity that relies heavily on technology to acquire, process, and deliver services and information to consumers (Tan & Teo, 2000). The emergence of the Internet has provided a way for banks to improve the efficiency of their service delivery and to gain a competitive advantage by reducing the number of brick-and-mortar branches. The study investigated the adoption of lnternet banking services in Thailand and is based on the premise …