Business Commons^™

The Readiness For And Current Status Of E-Government In China, Yue Zhang, Zhiyang Lin, Quan Lin, Chang-Tseh Hsieh

Journal of International Technology and Information Management

E-government is important for China’s economic and social development. A measurement is developed and applied to assess the readiness of local Chinese governments for e-government. E-government development status of local Chinese governments is assessed through evaluation of their websites. Relationships between e-government readiness and the actual progress on e-government are discussed.

A Quantitative Model For Crm Performance Evaluations, Sanjeev K. Bordoloi, Prabhu Aggarwal, Tom Tobin

Journal of International Technology and Information Management

This paper identifies important performance measurements for the operation of CRM units in the call center industry, and then uses Data Envelopment Analysis (DEA) to compare the performances of a selected set of call centers. The results provide several managerial insights that will assist CRM managers in effective decision making, especially in the areas of increasing efficiencies and improving customer service. Overall, this paper contributes towards managing resources and processes that would aid in the acquisition and support of information technology within a firm.

The Use Of Strategic Forces To Understand Competitive Advantages Provided By Information Technology, Gerald E. Evans, Clyde Neu

Journal of International Technology and Information Management

Porter’s Five Forces model of business strategy is foundational to understanding strategic forces and the role of information technology in the larger strategic framework of an organization. The authors describe how information technology changes the strength and/or influence of the competitive forces in Porter’s model. Furthermore, understanding how specific technologies potentially change specific forces within Porter’s model is the foundation of IT strategy. This theoretical framework of strategic alignment is developed through cases demonstrating how specific technologies change the strategic forces within specific industries and how organizations should take advantage of these changing forces. Empirical evidence for the validity of …

Validating An End-User Computing Satisfaction Instrument: A Confirmatory Factor Analysis Approach Using International Data, Kee-Sook Lim, Jeen-Su Lim, John H. Heinrichs

Journal of International Technology and Information Management

This study evaluates the construct validity of an end-user computing satisfaction scale in the context of the Korean culture. The structure and dimensionality, reliability and validity of an end-user computing satisfaction (EUCS) instrument were cross-validated using data obtained from 108 managers of Korean firms in the context of the end-user satisfaction with their office information system. The results of this study are generally consistent with previous findings regarding the measurement property of this instrument. However, Korean data also supports the five correlated first-order factors model. Managerial and research implications of the identified results are discussed.

Identifying Opportunities In Multilingual Business Environments Using Environmental Scanning And Text Mining Techniques, Jody Strong, Kaushik Ghosh, Sumali Conlon

Journal of International Technology and Information Management

The identification of opportunities for growth can be made easier if comprehensive information relevant to the business environment is available to managers. Such recognition of business opportunities can also help sustain competitive advantage. Information relevant to business environment is usually written and posted in many languages and can be accessed from many sources. The collection of this information is time consuming and labor intensive and techniques such as environmental scanning that are proposed in previous research can facilitate this information search. In this study, we propose a technique to automatically perform tasks using text mining tools that search, translate, and …

State And Context-Dependent Information Management And Wealth Accumulation: An Information Analysis Of The Billionaires Between Taiwan And China, Ben-Chieh Liu, Lee-Hsuan Lin

Journal of International Technology and Information Management

From the Forbes Magazine survey of the world’s 538 richest, seventy seven (77) or about 14.4% were identified as born in Asia (Asia Week, June 28, 2001). In addition, the top 100 billionaires (in $NT) in Taiwan, 2001 and 2002 were surveyed by Taiwan Smart Monthly magazine ( Nov 11, 2002) and another top 100 billionaires in China (in U.S dollars) were reported by the Forbes magazine in 2004. This paper utilizes Liu ,Lin, Lee and Chou’s (1996) state and context dependent information management model specification (Joseph & John, 2006), and equity account dependent variables to study the underlying intercultural …

Uc: Ubiquitous Collaboration Platform For Multimodal Team Interaction Support, Veton Z. Kepuska, Sabri Gurbuz, Walter Rodriguez, Stephen M. Fiore, Deborah Carstens, Patrick D. Converse, David Metcalf

Journal of International Technology and Information Management

A human-centered computing platform that improves teamwork and transforms the “human- computer interaction experience” for distributed teams is presented. This Ubiquitous Collaboration, or uC (“you see”), platform's objective is to transform distributed teamwork (i.e., work occurring when teams of workers and learners are geographically dispersed and often interacting at different times). It achieves this goal through a multimodal team interaction interface realized through a reconfigurable open architecture. The approach taken is to integrate: (1) an intuitive speech- and video-centric multi-modal interface to augment more conventional methods (e.g., mouse, stylus and touch), (2) an open and reconfigurable architecture supporting information gathering, …

Information Relevance And Availability: Toward Effective Management Of Projects In Public Sector, Carlos F. Gomes, Mahmoud M. Yasin

Journal of International Technology and Information Management

Information plays a critical role in the different stages of managing a project. This study examines the views of one hundred and two (102) Portuguese Public sector officials on the relevance, availability and sharability of information as practiced in their organizations. Cluster analysis, gap analysis and confirmatory factor analysis procedures are utilized to analyze the collected data. The results of this study tend to underscore the growing need to have well- designed information systems, which are capable of enhancing the availability and promoting the sharability of relevant information.

Strategies, Contributions And Inhibitors Of Information Systems To Organizational Competitiveness: An Empirical Analysis Within The Caribbean, Stephen Louis, Ashley Braganza, Ray Hackney

Journal of International Technology and Information Management

The study examines the impact of Information Systems (IS) through a consideration of improved competitiveness within a multi-business Caribbean firm. The methodology draws on a participant-observer approach for data collection and compares the application of IS by three business units within each of three organizations. It is argued that while there is already a substantial amount of research on IS effectiveness its value in the context of developing countries such as those of the Caribbean will be most significant. In this context firms are perceived to face more constraints than in developed countries so there is a need to explicitly …

Antecedents And Outcomes Of The Flow Experience: An Empirical Study In The Context Of Online Gaming, Clyde W. Holsapple, Jiming Wu

Journal of International Technology and Information Management

This study uses flow theory and the technology acceptance model (TAM) to provide new insight into the impact of enjoyment, one important dimension of flow, on user satisfaction, user beliefs, and behavioral intention to use. In addition, based on the propositions that knowledge results in an increased ability for activity and that flow is an emotional state of activity, this paper adopts a process view of knowledge to examine the role of knowledge in predicting enjoyment. The foregoing concepts are represented in a nomological network of enjoyment. Associated hypotheses are tested by using questionnaire responses of 253 online game players.

December 2007, Inland Empire Business Journal

Inland Empire Business Journal

OPINION: A FOWARD - THINKING ( BUT OVERDUE ) HIGHWAY PLAN 5

WOMEN AND FINANCE - A LIKELY PAIRING 8

WHY ISN’T MY BUSINESS MAKING MONEY 10

GIVING BACK TO YOUR COMMUNITY IS A GOOD WAY TO BUILD BUSINESS 13

THE VALUE OF MENTORS 26

APARTMENT RESEARCH MARKET UPDAE 34

November 2007, Inland Empire Business Journal

Inland Empire Business Journal

Ex-Mexican Prez: Yes, There Will Be an Amero Currency 1

Four Ways to Redefine Sales 10

Jump-Start Your Staff's Zest to do Their Best 13

Long-Term Real Estate Investment Outlook Favorable 14

Organization 15

Special Report: Top Ten Action Items Needed to Succeed in Today's Real Estate Market 20

October 2007, Inland Empire Business Journal

Inland Empire Business Journal

Record-low Vacancy Ra tes for the West Inland Empire Industrial Market 6

Vietnam: The New Asian Tiger 8

You've Fallen ...... and Don ' t Know How to Get Up 11

Why Good Employees Leave -- and How to Retain …

September 2007, Inland Empire Business Journal

Inland Empire Business Journal

Don't Manage Time, Invest it in People 11

The Dirt People of Rialto 12

Watch Those Speed Bumps! Avoiding Six Common Sales Mistakes 18

Women Helping Women: How Mentoring Can Help Your

Business 34

Double Tree Redux 39

August 2007, Inland Empire Business Journal

Inland Empire Business Journal

Want to Motivate Employees? 10

Make the Most of Your White Space 11

Palm Springs Art Museum --Cultural Icon of the Desert 18

School's in Session: A Lesson on Hiring Recent Graduates 25

Economic Outlook 39

June 2007, Inland Empire Business Journal

Inland Empire Business Journal

Motivating the Unmotivated 10

Tourism: A $538 Million Business in the Temecula Valley 14

5 Dozen Ways to Become an "On-Purpose" Leader 18

Stop Satisfying Your Customers. Start Going Above and Beyond

Their Expectations 30

Appreciate Your Employees Today and Every Day: The Keys to a Happier, More Productive Staff 39

May 2007, Inland Empire Business Journal

Inland Empire Business Journal

INTERNATIONAL TRADE TRENDS & IMPACTS: 1

IS POLITENESS THREATENING YOUR PROFITS? 17

LEADERSHIP: LEAD FROM THE MIDDLE 18

CALIFORNIA STUCK NEAR BOTTOM IN RANKING OF LEGAL CLIMATE 19

REDUCE WORKERS’ COMPENSATION COSTS WITH COMPSCORE METRICS 28

April 2007, Inland Empire Business Journal

Inland Empire Business Journal

Spoiled Leadership: Seven Reasons Why Managers Find It So

Difficult to Throw Out Their Bad Apples 8

Officials Break Ground on Ontario's Citizens Business Bank

Arena 17

Communicating: Why Don't They Get It? 20

Close-Up The Alpaca King of the Inland Empire 24

March 2007, Inland Empire Business Journal

Inland Empire Business Journal

Behind the Scenes of a Corporate Scandal 1

Negotiate to Win: Win-Win is for Losers! 7

Marcus & Millichap 2007 Annual Report for Riverside-San Bernardino 10

Corporate Profile: Glen Ivy - Swimming in History 13

February 2007, Inland Empire Business Journal

Inland Empire Business Journal

No abstract provided.

July 2007, Inland Empire Business Journal

Inland Empire Business Journal

HOW TO AVOID BUTTING HEADS WITH CUSTOMERS SIX WAYS TO ELIMINATE PRICE CONCERNS 10

PALM SPRINDS HARD ROCK CONDOTEL - HARD TO SWALLOW? 16

OPTIONS FOR RECRUITING AND RETAINING TOP FOREIGN TALENT 17

HIT, INC. AWARDED ASCLD/LAB - INTERNATIONAL ACCREDITATION 19

THE SECRET TO SETTING AND ACHIEVING YOUR GAOL 28

Impact Of Brand Equity On The Purchasing Of Consumer Durables, David Michael Wells

Theses Digitization Project

The purpose of this research was to demonstrate the importance of brand equity in the purchase of consumer durable goods, specifically heating, ventilation and air conditioning (HVAC) systems.

The Different Perceptions Toward Hybrid Vehicles Between United States And China, Jim Chang Chun-Hsiung

Theses Digitization Project

The purpose of this study was to determine Chinese and U.S. consumers' attitudes and perceptions toward hybrid cars and the likelihood of purchasing one in the future.

Selection Of Small Package Transportation Companies: An Empirical Analysis, Scott Lee Williams

Theses Digitization Project

The purpose of this study was to determine the criteria used when choosing small package transportation companies. The results suggested that small package transportation industry marketers should focus their marketing efforts towards on-time delivery.

A Content Analysis Of Print Advertising From The United States And Hong Kong, Ka Man Carman Chu

Theses Digitization Project

The purpose of this study was to extend the research in cross-cultural advertising by investigating the differences in cosmetics and fragrance advertising in Hong Kong and the United States.

A Comparative Study Of Product Placement In Movies In The United States And Thailand, Woraphat Banchuen

Theses Digitization Project

The purpose of this research was to compare the presence of product placement in movies across two different cultures, namely the U.S. and Thailand. In particular, this research examined the frequency of product placement in movies, the position of product placement in movies, and the target audiences in the U.S. and Thailand.

Analysis Of Trade Dependence And Correlation Of Market Returns Between The United States And Nordic Countries, Helen Saar

Theses Digitization Project

The purpose of the present research paper was three fold. First, determine if there is a trade interdependence between the United States and Nordic countries (Denmark, Finland, Sweden, and Baltic States). Second, determine if there is correlation between the respective equity markets. Third, determine if the changes in the trade relations lead to the changes in stock market correlations. The hypothesis of the project was that weaker trade relations between two countries would lead to lower correlation between their stock markets, providing beneficial opportunities for portfolio diversification. The overall objective is to ascertain if Nordic markets are good targets to …

Impact Of Cultural Factors On Transnational Teams: Diversity, Adaptation, Communication Quality, And Trust, Shu-Yir Lee

Theses Digitization Project

The present research proposes a general model of Transnational Teams (TNTs) to investigate how value placed on cultural diversity, cultural adaptation, communication quality, and trust affect the performance of TNTs and their interaction to each other. TNTs contribute to decisions about a firm's total portfolio of transnational interests, global brands and products, organizational configuration, and global sourcing strategy. Qualitative and quantitative methods are applied in this study of thirty members of TNTs from diverse teams. Based on the qualitative and quantitative analysis, relationships between theory and practice are examined. The analysis shows that there is a strong relationship between trust …

The New York Stock Exchange/Euronext Merge, Di Wu

Theses Digitization Project

The purpose of this project is to discuss the merger between NYSE Group and Euronext, forming a new holding company named NYSE Euronext.

The Impact Of Corporate Stadium Sponsorship, Yi-Chun Kuo

Theses Digitization Project

The purpose of this study is to investigate the impact corporate stadium naming rights. In particular, this project will assess consumer perceptions of stadium naming rights as a means for determining its effectiveness as a marketing approach. A survey of CSUSB students was conducted in order to obtain their perceptions of the relative marketing attractiveness of naming rights for a local minor league baseball stadium.