Business Commons^™

When Google Meets Xiaomi: Comparative Case Study In Western And Eastern Corporate Management, Yu-Feng Lin Lee

Journal of International Technology and Information Management

Google Inc. of the West and Xiaomi Inc. of the East are recognized as ‘flat organizations’. They exercise ‘flat management’ in their corporate culture, wherein mid-level management is abridged, leaving the corporate structure less-bureaucratic, top-down-and-less-hierarchical, and more laissez-faire. Using the Confucian criteria of Wu Yu, namely morality (or, virtue), intellectual (or, wisdom), physical ability (or, sportsmanship), groupism (or, cooperation), and aesthetics (or, elegance), this paper assesses managerial philosophy and corporate practice of Google and Xiaomi. It is found that under flat management, although each company nevertheless reveals its corporate idiosyncrasy, they achieve business success and sustainability through adopting small-team orientation, …

The Study Of Competitive Priorities And Information Technology Selection: Exploring Buyer And Supplier Performance, Thawatchai Jitpaiboon

Journal of International Technology and Information Management

Competitive priorities are the critical operational dimensions a process or supply chain must possess to satisfy its internal or external customers. The concept of competitive priorities is very important to organizations because it helps them set up achievable goals and it has long been known to be associated with organizational performance. This research introduces an alternative theory to explain the mechanism by which the buying firms and suppliers adopt different competitive priorities as they enter into buyer-supplier relationships and to explore further how technology choices influence the competitive priority adaptation. Using empirical data collected from the Society of Manufacturing Engineer’s …

Determinants Of Digital Distraction: A Cross-Cultural Investigation Of Users In Africa, China And The U.S., Leida Chen, Ravi Nath, Robert Insley

Journal of International Technology and Information Management

No abstract provided.

Electronic Health Records: Challenges And Opportunities, Jaymeen R. Shah, Mirza B. Murtaza, Emmanuel Opara

Journal of International Technology and Information Management

During the last three decades, healthcare expenditure in the U.S. has substantially increased. If this pace of increase is not controlled, it will lead to disastrous results for the healthcare system. An effective use of health information technology would not only improve the quality of healthcare but help reduce healthcare costs considerably. However, risks of privacy and security of patient electronic health records are great. It is recommended that healthcare organizations use IT management best practices, follow proper risk assessment and management guidelines, and keep up with latest technological advances to ensure the privacy and security of patient data.

Limitations Of Nonfinancial Metrics Reported By Social Media Companies, Rob Weitz, Theresa Henry, David Rosenthal

Journal of International Technology and Information Management

Publicly traded companies in the U.S. are required by the Securities and Exchange Commission (SEC) to file annual and quarterly financial statements (form 10-K and form 10-Q respectively). The Management Discussion and Analysis (MD&A) section of these reports, as per SEC requirements, should include the identification and discussion of nonfinancial performance metrics that are critical to management and important to investors. This paper examines a set of common nonfinancial metrics reported by some well-known social media companies. These metrics include such quantities as number of registered users, monthly average users, and number of unique visitors. The definition and use of …

The Influence Of Digital Self-Services On Patient’S Experience In A Polyclinic Context: A Framework Construction, Gabriela Labres Mallmann, Marco Plaisier, Johan Versendaal, Pascal Ravesteyn

Journal of International Technology and Information Management

The healthcare sector has done significant investments in technology in order to improve their processes; however there is evidence showing that new technology is not optimally used in certain healthcare settings. In this paper we present a framework to analyse how digital self- service (DSS) can optimize processes and improve patient experience in a polyclinic context. The framework consists of five digital self-service types and seven patient's experience factors, both taken from literature and validated for experts. The framework aims to show the influence of DSS in patient’s experience. The results show a positive impact of self-service diagnosis, treatment and …

Using Document Indexers For Faceted Search In Dataspaces, Hsun-Ming Lee, Jaymeen Shah, Ju Long

Journal of International Technology and Information Management

Efficient information retrieval is essential to enrich user experience when searching for documents in dataspaces. With the continued growth in the volume and complexity of documents, the efficient information retrieval for searches has become increasingly challenging. To improve users’ search experience, faceted search combines direct keyword search methods with faceted browsing using a predefined set of categories (facets). This paper studies a faceted search approach that integrates dynamic facets generation with search. To further enhance the faceted search, alternative indexers based on pre-defined ontology for data repositories within dataspaces are evaluated in terms of execution time and data size. Experimental …

December 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

The Good Ol’ Boy Decline: 8 Tips to Help Women

Take Over the C-Suite Vickie Milazzo argues that

every coporation can benefit from a touch of estrogen

and the feminine qualities associated with it. The

almost constant changes to the way we communicate,

interact, innovate, and do business are setting up an

opportunity-filled future for women. . . . . . . . . . . . . . . 9

Knowledge ISN’T Power: How to Stop Gathering

Info, Weighing the Evidence, Chasing New Ideas….

and Just Execute Already! Moran and Lennington’s

new book, “The 12 Week …

Horizontal Collaborative E-Purchasing For Hospitals: It For Addressing Collaborative Purchasing Impediments, Robbert J. G. Kusters, Johan Versendaal

Journal of International Technology and Information Management

Horizontal collaborative purchasing (HCP) has often been cited as a way for hospitals to address the challenges of the rising healthcare costs. However, hospitals do not seem to utilize horizontal collaborative purchasing on any large scale, and recent initiatives have had mixed results. Focusing on Dutch hospitals, in this paper we present major impediments for collaborative purchasing, resulting in a first component of our proposed electronic horizontal collaborative purchasing model for hospitals; as a second component it contains a collaborative purchasing typology. A first validation round with hospital purchasing professionals, described separately in Kusters and Versendaal (2011), confirmed four applicable …

Indian Smes Perspective For Election Of Erp In Cloud, Tripti Negi Mahara

Journal of International Technology and Information Management

With increasing market competition and globalization, SMEs have shown interest to deploy ERP package to integrate their business processes. High investment in terms of cost, manpower and time are the major hurdles while selecting a traditional ERP package. Hence there is a need to look for a cost effective ERP solution. Deploying ERP on Cloud is one such option due to lower infrastructure cost and flexible payment. A SME evaluates an ERP solution from Economical, Technological and People perspectives with the factors that measure them. . . A factor can either be a benefit or a threat. A benefit facilitates …

Top Management Support, Collective Mindfulness, And Information Systems Performance, Shaji A. Khan, Albert L. Lederer, Dinesh A. Mirchandani

Journal of International Technology and Information Management

Mindfulness is a cognitive process that facilitates the discovery and correction of errors that might escalate. This study applies mindfulness theory to examine the impact of top management support for information systems on collective mindfulness, and that of collective mindfulness on IS performance. It treated such mindfulness in five dimensions, and top management support and IS performance as uni-dimensional. Forty-seven chief executive officers responded to a survey asking their perceptions of the constructs. Top management support predicted four of the dimensions with the strongest effect on sensitivity to IS operations. A negative path from support to commitment to IS resilience …

Behavioral Modeling Of The Individual’S Acceptance And Use Of Internet In Bangladesh: An Analysis Using An Integrated Approach, Md Shah Azam, Mohammed Quaddus, Nasrin Lubna

Journal of International Technology and Information Management

This study attempts to examine individuals’ behavior in the adoption and usage of the Internet for accomplishing various transactions and communication in Bangladesh. A descriptive research design is administered to ascertain the joint impact of the study constructs. A combination of AMOS 18 and PLS graph has been used for structural equation modeling with a cross-sectional dataset of 239 individuals in Bangladesh collected through a questionnaire survey. The proposed model was assessed with two step procedure after scrutiny and correction for non response and subjective response bias. The psychometric properties of the model, convergent and discriminant validity were assessed through …

The Relationship Between Strategic Information Systems Planning Situational Factors, Process Configuration And Success, A. J. Gilbert Silvius, Jeroen Stoop

Journal of International Technology and Information Management

This paper reports a study into the relationship between the configuration of the process of Strategic Information Systems Planning (SISP) and the success of SISP. SISP is an important activity in the alignment of information technology systems and services to business requirements. However, despite the obvious importance of a proper planning of information technology and information systems in organizations, success of SISP is not evident. And as the success of SISP is also influenced by the process followed in developing the SISP, the research question for this study was, “How does the configuration of the SISP process influence the success …

A Conceptual Framework For E-Commerce Innovation In Chinese Smes Chun-Sheng Yu, Chun-Sheng Yu, Xue-Bing Dong

Journal of International Technology and Information Management

As E-Commerce (EC) is rapidly gaining popularity in China, EC innovation becomes a major growth strategy for many SMEs. Meanwhile, problems and challenges are hindering proliferation of EC innovation. The need exits for a theoretical model to forge EC innovation: a dynamic process with progressive stages of both internal and external e-readiness. Derived from theories and evidenced by the case studies from Hangzhou, China, our conceptual framework reveals top management, organizational learning, government support, market forces, and technology readiness as essential in each development stage, but with different emphasis. Implications of the framework are discussed.

Creativity, Coordination & Knowledge Co-Creation On A Global Scale- The Process Perspective, Olivera Marjanovic, Narcyz Roztocki

Journal of International Technology and Information Management

In very recent times new tools and technologies for peer-to-peer collaboration and coordination became easily and readily available taking knowledge creation processes outside of the organizational boundaries. This paper proposes to extend the existing boundaries of Business Process Management (BPM) to include an emerging category of processes; here termed Global Knowledge-Intensive Business Processes (GKIBP). These processes differ from other global processes, such as supply chains and collaborative cross-organizational business processes (BPs), as their main outcome is a commercial knowledge artifact, co-created trough coordinated activities of knowledge agents, that may or may not come from an organizational setting. Drawing from, and …

October 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

How to Address Rampant Employee

Disengagement? Recognized Human Equity

Gallup poll shows that most American workers

either hate their job or don't care one way

or the other about them. Trevor Wilson says

it's time to focus on individual's strengths

in the on-going search for the best talent. . . . . . . . . . . . . . . . . . . 6

Your Customers Are Smarter Than You and

Three Other Awkward …

September 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Are You Creating a Culture of Exile? Five

Warning Signs Your Employees May Lack a Vital

Sense of Belonging Christine Comaford explains

why belonging is such a powerful human drive and

offers tips on what you can do to foster it. . . . . . . . . . 6

How to Handle Embezzlement in the Family

Business Embezzlement in a family business is

not as uncommon as many of us would like to think.

Many factors lead to embezzlement, including

chronic financial strain, a general sense of family

entitlement, lack of internal company controls, and …

August 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

The Summertime Tune-up As the days grow

longer and warmer, small business owners might

want to be careful about taking it too easy during the

summer months. Bill McBean says that now is the

time to work smarter, not harder, and gives tips on

why you should do a summertime check-up on your

business. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

‘Jetson’-Age Tools Click With Big-Event Planners

Ann Windham shares …

July 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Who Gets Dad’s Office? 5 Tips for Family

Business Succession Planning When it comes

to business succession planning, one thing is

certain: Most family business leaders don’t do

it, they don’t do it well, or they wait to do it until

it’s too late. As you plan your company’s future

leadership, keep the points in mind as outlined

by Lois Lang. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Lost Sales Leads: 4 Common …

June 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

5 Habits of Successful Social Media Managers

In 2013, 62% of companies will increase

investment in social media and 38% will increase

investment in social management systems. Consider

five habits of successful social media managers and

adopt them as your own. . . . . . . . . . . . . . . . . . . . . . . 9

Three Keys to Successful Crisis Management

Why do some organizations come out of crisis

with enhanced reputations while others may not

even survive as a business? Lucien Canton outlines

three keys to successful …

May 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

How to Spot Business Opportunity in

Tomorrow’s Economy To succeed, company

leaders must not only be able to innovate, they

must recognize opportunity and ensure they’re

posed to seize it. G. Michael Maddock gives

tips for getting there. . . . . . . . . . . . . . . . . . . . . . . . . . 9

Get More Done in 12 Weeks Than Most Do in

12 Months Brian Moran outlines the path to

accomplish the things you desire in life. The

barrier standing between you and the life …

Data Mining The Harness Track And Predicting Outcomes, Robert P. Schumaker

Journal of International Technology and Information Management

This paper presented the S&C Racing system that uses Support Vector Regression (SVR) to predict harness race finishes and analyzed it on fifteen months of data from Northfield Park. We found that our system outperforms the most common betting strategies of wagering on the favorites and the mathematical arbitrage Dr. Z system in five of the seven wager types tested. This work would suggest that an informational inequality exists within the harness racing market that is not apparent to domain experts.

April 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Prepare for the Inevitable: The Four Cornerstones

of Career Insurance Dr. Marty Martin outlines the

four cornerstones of Career Insurance; the organizing

framework for putting together your own personal

Career Insurance plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Is Google+ Better for Business Than Facebook

or Twitter? Facebook continues to go through selfimposed

changes that are seeing mixed responses from

longtime users and now Google+ may be the new kid

when …

March 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Would George and Honest Abe Make It in

Today’s Business World? Joseph Callaway believes

the answer is yes. He states that if they showed up in

2013 and truly lived up to their reputations, they

would find themselves in huge demand. . . . . . . . . . . . 7

Make Your Sales Team an Elite Sales Force

Creating an elite group of salespeople involves

much more than placing a help wanted ad on a job

board. It requires a specific hiring process that

attracts only the best of the best. . . . …

February 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

How to Reject Bad Ideas….Without People

Rejecting You! Curt Wang tells us the key to

your success is to learn to reject or redirect bad

ideas in a thoughtful, positive and more collaborative

way. He gives us six tips to consider. . . . . . . . . . . . . . 9

Traditional Job Descriptions Don’t Attract Top

Talent A recent research study identified the 10

biggest mistakes companies make when hiring. The

study included over 130 companies ranging in size

from Fortune 500 to mid-size privately held

organizations. . . . . . …

Digital Device Lending In Libraries, Jonathan M. Smith

Library Faculty Publications & Presentations

California State University, San Bernardino launched its’ first ever library laptop lending program in the fall of 2012. During research into policy creation and technical implementation questions of a more general nature emerged. Is the need for library provided laptops declining? Are library provided tablet computers such as iPads replacing laptops? Are libraries providing devices to access eBooks? This session will present two case studies at CSU, San Bernardino, and the preliminary results of a survey into digital device lending by libraries. The first case study reports on the newly launched laptop lending program. The second case study reports on …

January 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Consider Buying Your Office Space,

Expert Advises Small Business Owning your

workplace is a path toward long-term wealth—

one that doesn’t reply on constantly bringing in

new income, says Chris Hurn. Usually after

about three to six years of operation, companies

should look into property ownership. . . . . . . . . . . . . . 5

The End of China’s Economic Marvel The

UCLA Anderson Forecast concluded that a hard

landing for China would be very difficult to avoid. . . . 13

Top 10 Tips for Running a Great Meeting

In order …

Developing Focused Auditing Tools: A Practical Framework For Creating Formalized Multi-Level Security Policy Specifications, Barbara Ann Brough

Theses Digitization Project

The purpose of this study is that formalized policy specifications and focused penetration testing are needed to effectively audit any information system. Designing and maintaining the security system information is the primary duty of the cyber security professional. In today's world, nearly all government agencies manage some form of financial, defense, national security, and/or privacy information security policies. It is also necessary in this environment that agencies are accountable for auditing the security systems that protect this information.

The Influence Of Perceived Corporate Social Responsibility On Job Satisfaction: The Moderating Role Of Organizational Commitment, Xi Cheng

Theses Digitization Project

The purpose of this study is to empirically investigate the impact of perceived CSR (Corporate Social Responsibility) on job satisfaction, and to test the moderating role of organizational commitment within the relationship between perceived CSR and job satisfaction.

The Implementation Of A Thin Client In The Department Of Defense Network System, Sung Ju In

Theses Digitization Project

The purpose of this project is to introduce and analyze a thin client solution that could enhance the overall Department of Defense (DoD) network system as well as its IT security posture, minimize risk from external threats, and ease of network operations.