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Articles 541 - 570 of 1540
Full-Text Articles in Business
Cio/Cto Job Roles: An Emerging Organizational Model, Robert C. Beatty, Kirk P. Arnett, Chang Liu
Cio/Cto Job Roles: An Emerging Organizational Model, Robert C. Beatty, Kirk P. Arnett, Chang Liu
Communications of the IIMA
The position of Chief Information Systems Officer (CIO) has become a daunting job due to the myriad of business and technical responsibilities assigned to the organization's top information systems (IS) executive. CIOs are being asked to successfully ensure the firm's IS investments are continually aligned with its strategic business objectives, while also planning and maintaining an IT infrastructure that will meet the firm's current and future information processing needs. Many CIOs are finding it extremely difficult to balance the two key roles of technician and businessperson successfully. Many business experts that have analyzed this problem have concluded that the tasks …
Implementing Self-Service Technology To Gain Competitive Advantages, Chang-Tseh Hsieh
Implementing Self-Service Technology To Gain Competitive Advantages, Chang-Tseh Hsieh
Communications of the IIMA
Choosing, implementing and managing effective self-service technologies are challenging tasks for most firms. While some self-service technologies could be quickly adopted, others are resisted. This paper examines what a firm should consider in order to encourage customers to at least try, and eventually adopt, the SST offered by a firm into the customer's regular routine. Factors that encourage the customer to try a new self-service technology for the first time and factors impact customer satisfaction and dissatisfaction will be addressed. A practical guideline for developing and implementing successful SST will be proposed.
Towards An Agile Approach To Software Process Improvement: Addressing The Changing Needs Of Software Products, Ian Allison
Towards An Agile Approach To Software Process Improvement: Addressing The Changing Needs Of Software Products, Ian Allison
Communications of the IIMA
This paper highlights the need for greater agility and flexibility in the process improvement activity. The ideas presented here relate to aspects that have arisen from a case study of a global software product organisation. A model of how software process improvement can be agile in nature is proposed. This model is intended as indicative of the issues that need consideration by IS management. The model highlights the need to learn to improve through situated practice within an organisational framework that supports the needs of the business.
Cracking Down On Cybercrime Global Response: The Cybercrime Convention, Sylvia Mercado Kierkegaard
Cracking Down On Cybercrime Global Response: The Cybercrime Convention, Sylvia Mercado Kierkegaard
Communications of the IIMA
Computers and the Internet have brought innumerable benefits to society. They have revolutionized the way people work, play, and communicate. In spite of the benefits the Internet has introduced to the global community, it is also fraught with risks associated with undesirable elements keen to misuse its usage. Computers and the Internet present new ways to engage in old crimes, such as fraud and piracy. They also have made it possible for criminals to perpetrate new harmful acts, like data access and interference. However, national legislations and regional agreements are not sufficient to address the global nature of cybercrime. Therefore, …
Characteristics Of The Multiple Attribute Decision Making Methodology In Enterprise Resource Planning Software Decisions, Edward W.N Bernroider, Johann Mitlohner
Characteristics Of The Multiple Attribute Decision Making Methodology In Enterprise Resource Planning Software Decisions, Edward W.N Bernroider, Johann Mitlohner
Communications of the IIMA
Realising information technology (IT) decisions and implementations are consistently seen as major challenges of business management faced with increasingly complex IT environments. This article seeks to increase the awareness of the multiple attributive decision making methodology (MADM) in the context of enterprise resource planning (ERP) projects and provides empirical insights based on 209 datasets originating from a primary, national and industry independent survey. The given MADM topics comprise strategic alignment, attributes with associated importance weightings, considered and chosen systems, methodical utilisation, follow-up controlling, andfinally MADM relevance in terms of a possible connection between MADM and ERP success. The results in …
The Development Of A Thorough Test Plan In The Analysis Phase Leading To More Successful Software Development Projects, Jim Nindel-Edwards, Gerhard Steinke
The Development Of A Thorough Test Plan In The Analysis Phase Leading To More Successful Software Development Projects, Jim Nindel-Edwards, Gerhard Steinke
Communications of the IIMA
A critical problem in many software development projects is missing some important requirements until late in the development life cycle. The impact of a missing or misunderstood requirement can add to the project cost and delay product launch due to rework both of the application code, documentation updates, and addition test passes. Building a thorough test plan very early in the product development cycle has the potential for early discovery of missing requirements with attendant reduction in project costs and schedule improvement. In this paper we discuss some of the causative factors of how and why requirements can be missed …
Measuring The Accessibility Of The U.S. State Government Web Sites, Jennifer Daniels White, Tanya Goette, Dale Young
Measuring The Accessibility Of The U.S. State Government Web Sites, Jennifer Daniels White, Tanya Goette, Dale Young
Communications of the IIMA
Web accessibility has become an important issue since the dramatic rise in the use of the Web. Web accessibility deals with overcoming barriers users with disabilities face when trying to access information on Web sites. The U.S. has passed laws relating to Web accessibility to improve the usability of the Internet for disabled users. Technical advancements have improved assistive tools such as page readers for users with disabilities, but accessibility requires more than assistive tools. Web page design causes many accessibility problems. This study examines the accessibility of the home pages of the official government Web sites of the 50 …
A Comparative Study Of Business Process Reengineering In China, Xin James Hin
A Comparative Study Of Business Process Reengineering In China, Xin James Hin
Communications of the IIMA
This research investigates the current status of business process reengineering (BPR) in China by answering the following two questions: How do Chinese business executives view benefits, critical success factors, and major obstacles of BPR implementation? What are the managerial implications of BPR in China? Data were collected by means of survey questionnaires to senior managers in Beijing and Shanghai. Of the 195 survey questionnaires out, 110 usable returns were received, a 56.4 return rate. As far as the 110 usable returns are concerned, 62.4% of them were answered by presidents, vice presidents, chief financial officers (CFG) or chief information officers …
Critical Success Factors For The Implementation Of Business-To- Business Electronic Procurement, Rebecca Angeles, Ravinder Nath
Critical Success Factors For The Implementation Of Business-To- Business Electronic Procurement, Rebecca Angeles, Ravinder Nath
Communications of the IIMA
This article investigates the critical success factors of e-procurement—the purchase of goods and services for organizations, which usually represents one of the largest expense items in a firm's cost structure. Data was gathered using the survey method and a random sample drawn from the membership of the Institute for Supply Management and the Council of Logistics Management. Data was analyzed from 74 firms that implemented e-procurement. Factor analysis resulted in a four-factor solution: (1) factor one suggests the rationalization of the firm's management of its suppliers; (2) factor two calls for redesigning affected business processes and influencing end-user/employee procurement-related behaviors; …
Optimizing Data Warehousing Startegies, Joseph O. Chan
Optimizing Data Warehousing Startegies, Joseph O. Chan
Communications of the IIMA
Database technologies have evolved over the last two decades into different constructs to support the ever-growing information needs for organizations spanning the spectrum of operational and analytical processing. The paper examines the characteristics of transactional databases, operational data stores, data warehouses and virtual data warehouses. A framework is developed for an optimal data warehousing strategy based on organizational needs classified by the types of business processes defined by the requirements of supporting functional areas and the levels of decision structures. Enterprise architecture is described to provide an integrated and complimentary view of various data warehousing constructs.
Review Of It Offshore Outsourcing Issues, Helen M. Carothers, Gerhard Steinke
Review Of It Offshore Outsourcing Issues, Helen M. Carothers, Gerhard Steinke
Communications of the IIMA
This paper attempts to take an objective look at offshore outsourcing within the information technology (IT) industry. Background material is provided to establish a clear definition and context for the discussion. Basic benefits, risks, and trends are identified and domestic market impacts are explored.
Factors Affecting The Adoption Of Web Services Technology, Rajshri Chopde, Pruthikrai Mahatanankoon, Joseph H. Wen
Factors Affecting The Adoption Of Web Services Technology, Rajshri Chopde, Pruthikrai Mahatanankoon, Joseph H. Wen
Communications of the IIMA
This study aims to finding the factors that affect the adoption of web services technology. The study proposes a web service technology adoption model in which three contexts from Tornatzky and Fleischer's (1990) framework, namely, external environmental context, technological context and organizational context, and two constructs from the TAM (Davis, 1989) model, perceived usefulness and perceived ease of use, are studied to determine their influence on web services adoption. Exploratory factor analysis is used to explore the factors affecting the adoption of web services technology. Structural Equation modeling is used to validate and analyze the research model.
Policies, Procedures, And Devices Used By U.S. Hospitals For Hipaa Privacy And Security Compliance, Diane C. Davis, Jeff Squibb
Policies, Procedures, And Devices Used By U.S. Hospitals For Hipaa Privacy And Security Compliance, Diane C. Davis, Jeff Squibb
Communications of the IIMA
The purpose of the study was to identify the policies and procedures required in U.S. hospitals to meet the requirements of the Health Information Portability and Accountability Act (HIPAA). A major aspect of the study focused on the degree of change required to meet the security standards and on the types of security devices used by the hospitals. Findings from a survey of 286 U.S. hospitals found the greatest amount of change needed to meet HIPAA security compliance were changes resulting in increased Information Systems (IS) budget requirements, changes to network monitoring, and additional hiring in the IS department.
An Edi Transaction Set Development Lifecycle (Tsdl): A Case Study In The Food Manufacturing Industry, Robert C. Beatty, Mary C. Jones
An Edi Transaction Set Development Lifecycle (Tsdl): A Case Study In The Food Manufacturing Industry, Robert C. Beatty, Mary C. Jones
Communications of the IIMA
Electronic Data Interchange (EDI) is widely regarded by organizations worldwide as the business standard for the timely and secure exchange of electronic business transactions in an expanding global marketplace. While numerous research efforts have explored how the adoption, implementation, and integration of this technology can impact an organization's technical, organizational, and competitive environment - few studies have documented the process used by organizations to implement EDI transaction sets with trading partners. This paper advances an innovative lifecycle used by a food manufacturing company to successfully design, implement, and test an EDI transaction set. This paper also describes how this transaction …
The Interrelationship And Effect Of Trust And Strong Cultures In Setting Information Systems Security Goals, Ioannis V. Koskosas, Jyoti Choudrie, Ray J. Paul
The Interrelationship And Effect Of Trust And Strong Cultures In Setting Information Systems Security Goals, Ioannis V. Koskosas, Jyoti Choudrie, Ray J. Paul
Communications of the IIMA
This paper investigates the interrelationship and effect of trust and culture on the level of goal setting within the context of information systems security. In doing so, it explores and discusses the concepts of trust and strong culture and seeks to demonstrate their importance in setting efficiently information systems security goals. The paper contributes to interpretive information systems research with the study of goal setting in a security management context and its grounding within an interpretive epistemology.
Developing Security For E-Commerce Applications: A Teaching Case, Chang Liu, Brian G. Mackie
Developing Security For E-Commerce Applications: A Teaching Case, Chang Liu, Brian G. Mackie
Communications of the IIMA
The number of severe computer security breaches in e-commerce applications has been on the increase over the last few years. This has become one of the biggest security problems in recent years. Although there are tools to build e-commerce application firewalls to alert and prevent intruder attacks, these tools are not trivial to install (they are not plug-and-play). Internet intruders can create havoc and produce catastrophe results by exploiting weaknesses in e- commerce applications. Therefore, developers of e-commerce web sites have to incorporate ways to systematically identify and eliminate vulnerabilities in the EC applications to enhance their security. This paper …
Managers' Perceived Benefits Of Using Electronic Procurement In Taiwan, Jack Shih-Chieh Hsu, Edward T. Chen
Managers' Perceived Benefits Of Using Electronic Procurement In Taiwan, Jack Shih-Chieh Hsu, Edward T. Chen
Communications of the IIMA
Facing the competitive pressure from new hospitals and new regulations from the Bureau of National Health Insurance, hospital managers in Taiwan are concentrating on reducing the hospital operation costs and improving the healthcare quality. Practitioners and academic researchers agree that reducing the pharmacy cost is one of the best solutions to sustain competitive advantage. As electronic commerce becomes popular in many industry sectors, e- procurement is growing rapidly in the healthcare industry. The purpose of this paper is to investigate the managers' perceptions of benefits of using electronic procurement system. After surveying 152 hospitals in Taiwan, we find that hospital …
Project Zenith: A Case Study Of Electronic Data Interchange, Charles Frank, Jack T. Marchewka
Project Zenith: A Case Study Of Electronic Data Interchange, Charles Frank, Jack T. Marchewka
Communications of the IIMA
This paper utilizes a case study approach to analyze the key decisions, stakeholders, and lessons learned from a project to develop an Electronic Data Interchange (EDI) application conceived and developed by a consulting firm. Several individuals within the firm viewed this EDI service as an opportunity for generating new revenue. However, the new system was not embraced fully by several sales and account representatives who did not view this potential product as a service that could make an adequate profit margin and translate into larger commissions. In addition, the consulting firm's president supported the project to the extent that it …
Likelihood Of Purchase On-Line: Reliability, Security, And Design, Milam Aiken, Mahesh B. Vanjani
Likelihood Of Purchase On-Line: Reliability, Security, And Design, Milam Aiken, Mahesh B. Vanjani
Communications of the IIMA
Several factors can influence a consumer's likelihood of purchasing on the Web including trust, ease-of-use, and price discounts. This study examines over a dozen different variables that affect the decision to conduct business online. A survey of experienced Web users validated that poor design, security, and reliability tend to decrease a person's willingness to purchase through the Web.
Lee Manufacturing Control, Asset Tracking, And Asset Maintenance: Assessing The Impact Of Rfid Technology Adoption, Abubaker Haddud, John C. Dugger, Huei Lee
Lee Manufacturing Control, Asset Tracking, And Asset Maintenance: Assessing The Impact Of Rfid Technology Adoption, Abubaker Haddud, John C. Dugger, Huei Lee
Journal of International Technology and Information Management
The purpose of this study was to study the relationship between RFID technology and lean manufacturing. More specifically, the identification of implementation areas where RFID can have the greatest impact on manufacturing control, manufacturing asset tracking, and asset maintenance in a lean manufacturing environment. A survey was used to collect data from participants working in seven U.S. manufacturing industries. Questions addressed the use of RFID in manufacturing control, asset tracking, and asset maintenance. The survey items were directly related to the following manufacturing wastes: overproduction, waiting time, inefficient transportation, inappropriate processing, unnecessary inventory, unnecessary motion, and rejects and defects. An …
Factors Influencing Online Shopping During Diwali Festival 2014: Case Study Of Flipkart And Amazon.In, Preeti Khanna, Brinda Sampat
Factors Influencing Online Shopping During Diwali Festival 2014: Case Study Of Flipkart And Amazon.In, Preeti Khanna, Brinda Sampat
Journal of International Technology and Information Management
The Indian retail sector is witnessing a dramatic change because of changing mindset of the urban consumers. These consumers are spoilt for choices and are presented not only with different products and brands but also with diverse retailer formats such as departmental stores, specialty stores, and online shopping platforms. The prospect of online shopping is increasing in India because of many factors such as increased Internet literacy, perceived usefulness, ease of use, increased number of working women, entry from the global and local participants, and the increased visibility of online players, to name a few. E-tailing is the process of …
Revisit The Classification Of General Purpose Technologies (Gpts) In Corporate Innovation Research Using Patent And Patent Citation Data, Ranfeng Qiu, John Catwell
Revisit The Classification Of General Purpose Technologies (Gpts) In Corporate Innovation Research Using Patent And Patent Citation Data, Ranfeng Qiu, John Catwell
Journal of International Technology and Information Management
Information and Communication Technologies (ICTs) have been recognized as a type of General Purpose Technologies (GPTs), and thus are considered t h e “driving force” in corporate technology advance. In this study, we re-conceptualize and re-classify GPTs from a broad field- based approach, based on a two-dimensional construct using patent and patent citation data. The new construct makes connections of ICTs with other technology fields. The new approach takes into considerations that firms are not only “users” but also “innovators” of new technologies. The research results in this paper will serve as a platform based upon which more studies on …
From The Desk Of The Editor
Journal of International Technology and Information Management
No abstract provided.
The State Of Cryptocurrencies, Their Issues And Policy Interactions, Ramesh Subramanian, Theo Chino
The State Of Cryptocurrencies, Their Issues And Policy Interactions, Ramesh Subramanian, Theo Chino
Journal of International Technology and Information Management
This paper focuses on the evolution of cryptocurrencies. It traces the history of early cryptography, the ‘cypherpunk’ movement, and how the work of some cyber libertarians and cryptographers enabled the emergence of popular cryptocurrencies. The paper then focuses on Bitcoin. It delves into the technology behind the Bitcoin architecture and shows how exactly this technology works. The paper then does an analysis of security and regulatory considerations that affect the growth of Bitcoin-based businesses. The paper concludes with some suggestions for future work in the area.
Changing Business Process Management In Project Development, Debby Goedknegt
Changing Business Process Management In Project Development, Debby Goedknegt
Journal of International Technology and Information Management
The construction sector is in transition. All related manufacturing industries face the challenge to improve the processes within the whole sector. Building Information Modelling (BIM) could be a tool to make production and control chains more efficient (Verbaan, 2013). The question that is being answered her is: What are the business enabling capabilities regarding efficiency and effectivity of BIM in the domain of project development in the built environment for architects and project developers in the context of the current reality of the Dutch built environment? The answer to this question is found through literature research. These findings were validated …
Cognitive Negotiation Schemata In The It Industries Of Japan And Finland, William W. Baber, Arto Ojala
Cognitive Negotiation Schemata In The It Industries Of Japan And Finland, William W. Baber, Arto Ojala
Journal of International Technology and Information Management
The existing literature emphasizes the importance of negotiation skills in the field of IT. However, negotiation and negotiation styles in the IT industry have received limited attention. This original empirical research compares the negotiation schemata of Finnish and Japanese IT business people. The study identifies negotiation schemata used in one or both culture groups. Negotiators with greater experience and power in the negotiation process command more schemata. However, neither population enjoys the full range of negotiation schemata. Business negotiators in or out of IT and these cultures may benefit from knowing the schemata and the results of matching and mismatching.
Nosql Database Technologies, Michael Madison, Mark Barnhill, Cassie Napier, Joy Godin
Nosql Database Technologies, Michael Madison, Mark Barnhill, Cassie Napier, Joy Godin
Journal of International Technology and Information Management
As cloud computing continues to evolve, organizations are finding new ways to store the massive amounts of big data that are collected. Big data storage often require greater flexibility and scalability which can be provided by incorporating NoSQL technologies. NoSQL (Not Only SQL) is quickly becoming a popular approach to store large and unstructured data. This paper looks at the various classifications of NoSQL technologies as well as many of the notable characteristics of the technologies. The authors also describe some deficiencies of using NoSQL and give some explanation to why companies are adopting the technology. The paper concludes with …
An Innovative Clustering Approach To Market Segmentation For Improved Price Prediction, Donghui Shi, Jian Guan, Jozef Zurada, Alan S. Levitan
An Innovative Clustering Approach To Market Segmentation For Improved Price Prediction, Donghui Shi, Jian Guan, Jozef Zurada, Alan S. Levitan
Journal of International Technology and Information Management
A main obstacle to accurate prediction is often the heterogeneous nature of data. Existing studies have pointed to data clustering as a potential solution to reduce heterogeneity, and therefore increase prediction accuracy. This paper describes an innovative clustering approach based on a novel adaptation of the Fuzzy C-Means algorithm and its application to market segmentation in real estate. Over 15,000 actual home sales transactions were used to evaluate our approach. The test results demonstrate that the accuracy in price prediction shows notable improvement for some clustered market segments. In comparison with existing methods our approach is simple to implement. It …
Perceptions And Use Of Anonymous Communication Across Cultures, Guido Lang, Tamilla Mavlanova
Perceptions And Use Of Anonymous Communication Across Cultures, Guido Lang, Tamilla Mavlanova
Journal of International Technology and Information Management
We use social networks to communicate, keep in touch and express our opinions in a manner that has become completely ubiquitous. However, this very ubiquity and ease of expression have exposed another, contentious side – one where nobody can remain completely anonymous for long and where every conversation is stored in perpetuity. Some fear that the ephemeral quality of a social interaction has been lost, which threatens our right to be forgotten and freedom of expression. In this paper, we look at why people engage in anonymous communication, and if there is a perceived need for legal protection of anonymous …
Validating The Technostress Instrument Using A Sample Of Chinese Knowledge Workers, Leida Chen
Validating The Technostress Instrument Using A Sample Of Chinese Knowledge Workers, Leida Chen
Journal of International Technology and Information Management
Today, the phenomenon of technostress is both pervasive and global. Nevertheless, research efforts, especially empirical and cross culture studies, in this domain have been very limited. In addition, lack of consistency in the technostress measure found in existing literature made it difficult to build a unified body of knowledge of technostress. Using a sample of 221 Chinese knowledge workers, this study cross-validated and refined the technostress measure developed by Tarafdar et al. (2007). It was found that the instrument offered high validity and reliability after some respecification in the Chinese context. Technostress experienced by Chinese knowledge workers was investigated and …