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Articles 481 - 510 of 1540
Full-Text Articles in Business
Understanding The Adoption Behavior Of Indian Consumers: The Key To Enhance The Diffusion Of Personal Computers, Chitra Krishnaswamy
Understanding The Adoption Behavior Of Indian Consumers: The Key To Enhance The Diffusion Of Personal Computers, Chitra Krishnaswamy
Communications of the IIMA
The market for personal computers, particularly in the household segment, is burgeoning on account of the liberalization, privatization and globalization measures initiated by Government of India. Consequently competition to win over the PC market has intensified. This scenario has enhanced the need for understanding the adoption behavior of the personal computer which would enable marketers to arrive at strategies corresponding to the target markets socio, economic, political, cultural and competitive setting at the macro level and adopter-centered approach at the micro level. This study is based on the collection of primary data from 335 adopters of personal computers and 165 …
On The Applicability Of Data Envelopment Analysis For Multiple Attriliute Decision Making In The Context Of Information Systems Appraisals, Edward W.N. Bernroider, Volker Stix
On The Applicability Of Data Envelopment Analysis For Multiple Attriliute Decision Making In The Context Of Information Systems Appraisals, Edward W.N. Bernroider, Volker Stix
Communications of the IIMA
This article elaborates on the applicability of basic and extended data envelopment analysis (DEA) models for various information system (IS) decision use-cases including illustrative examples from an enterprise resource planning (ERP) software investment appraisal. The usage of data envelopment analysis models and their extensions for IS decisions remains limited. This omission seems critical in particular for two reasons. First, organizational studies have shown that in practice business management fails to appreciate the portfolio of investment appraisal techniques available. Second, DEA based methodologies, especially new extensions, promise valuable insights to support the complex IS decision problem. The results indicate DEA applicability …
Evaluating The Usability Of Union Web Sites In The United States: A Case Study, Christopher M. Lowery, Nicholas A. Beadles Ii
Evaluating The Usability Of Union Web Sites In The United States: A Case Study, Christopher M. Lowery, Nicholas A. Beadles Ii
Communications of the IIMA
Union membership has undergone a dramatic decline and some have hailed the internet as a means for unions to reverse their membership declines. This study examines the usability of union websites. The content of union websites has been analyzed, but the usefulness of that content, and the overall usability of the websites, has not been assessed. In order for unions to fully utilize the internet and realize the potential benefits of cyberspace usage, they must provide websites that users find easy to use and that provide useful content. This study employs Hassan and Li's (2005) benchmarking approach in order to …
Relieving The Overloaded Help Desk: A Knowledge Management Approach, Nelson K.Y. Leung, Sim Kim Lau
Relieving The Overloaded Help Desk: A Knowledge Management Approach, Nelson K.Y. Leung, Sim Kim Lau
Communications of the IIMA
The establishment of an organizational help desk (HD) is to provide technical support to users when they encounter technical problems related to hardware, software and network connections. Due to the lack of resources, users often have to wait for a considerably long time before their enquiries and problems are answered and solved. This paper discusses the background of HD and its existing challenges. The application of Knowledge Management (KM) techniques and Knowledge Management System (KMS) enables HD to manage its knowledge effectively. In addition, the combination is capable of relieving the overloaded HD by shifting some of the troubleshooting responsibilities …
Design And Implementation Of A Web Usage Mining Model Based On Upgrowth And Preflxspan, Hengshan Wang, Cheng Yang, Hua Zeng
Design And Implementation Of A Web Usage Mining Model Based On Upgrowth And Preflxspan, Hengshan Wang, Cheng Yang, Hua Zeng
Communications of the IIMA
Web Usage Mining (WUM) integrates the techniques of two popular research fields - Data Mining and the Internet. By analyzing the potential rules hidden in web logs, WUM helps personalize the delivery of web content and improve web design, customer satisfaction and user navigation through pre-fetching and caching. This paper introduces two prevalent data mining algorithms - FPgrowth and PrefixSpan into WUM and they are applied in a real business case. Maximum Forward Path (MFP) is also used in the web usage mining model during sequential pattern mining along with PrefixSpan so as to reduce the interference of "false visit" …
Web Design: Elements Of Effective Communication, Kurt Collins, Anthony Coulson, Jake Zhu, C.E. Tapie Rohm, Walt Stewart
Web Design: Elements Of Effective Communication, Kurt Collins, Anthony Coulson, Jake Zhu, C.E. Tapie Rohm, Walt Stewart
Communications of the IIMA
The rapid evolution of information technology over the past several decades has opened many new and unique modes of communication. Clearly, the web is one such technology. However, it is quite possible that a fascination with the technology per se can hinder participants from one of its main functions— effective communication. The following essay explores a return to the basics of designing an effective web-based communication strategy. The key components of this strategy are: 1) consistent look and feel, 2) conceptual consistency, and 3) positive attention.
Feasible Task Schedules With Minimum Project Cost Solved By A Genetic Algorithm, Michael L. Gargano, Louis V. Quintas
Feasible Task Schedules With Minimum Project Cost Solved By A Genetic Algorithm, Michael L. Gargano, Louis V. Quintas
Communications of the IIMA
Suppose that a project consists of n separate tasks and one and only one task can be completed in one time period. However, since some tasks can be started only before others have been completed, only feasible task schedules are considered. There is a cost associated with the time at which a task is completed and the project cost is equal to the sum of all the task costs. How can a feasible task schedule with minimum project cost be found for completing the entire project? This research proposes using a genetic algorithm to solve this problem efficiently.
Bioinetric And Systems Security: An Overview Of End-To-End Security System, Emmanuel Opara, Mohammad Rob, Vance Etnyre
Bioinetric And Systems Security: An Overview Of End-To-End Security System, Emmanuel Opara, Mohammad Rob, Vance Etnyre
Communications of the IIMA
As online security threats continue to spread, protecting valuable data becomes one of the security challenges businesses face in today's business-to-customer (B2C) and business-to-business (B2B) ecommerce. Biometrics technology shows increased promise in enterprise network security. It will play a vital role as system developers fortify the security apparatus of its organization. In this paper, we analyze biometrics technologies and describe techniques that can be utilized to decrease the probabilities of online attacks.
Integrating Technology To Achieve A Measurable Level Of Learning, Dawn Morgan, S. A. Humphries, Tanya B. Goette
Integrating Technology To Achieve A Measurable Level Of Learning, Dawn Morgan, S. A. Humphries, Tanya B. Goette
Communications of the IIMA
The purpose of this paper is to detail the barriers to the integration of technology in US school systems. The harriers experienced by both individual teachers and to school systems as a whole are discussed. Student barriers, such as computer skill levels or poverty, are also discussed. In addition, this paper explains how technology should be used and the measurable benefits of doing so. Measurable benefits reported in the literature include increased performance on measures of reading comprehension, writing, components of IQ, transfer to novel tasks, and grade point average. Closing comments focus on how technology integration must be an …
Up From The Ashes: The Tippingpoint Technology Case, Bruce A. White
Up From The Ashes: The Tippingpoint Technology Case, Bruce A. White
Communications of the IIMA
In the legend of the Phoenix bird, the bird dies on a fiery pyre, but arises from the ashes. This is a case that parallels that legend. It's a case showing a technology company that almost died, but came back stronger. As NetPliance, it developed and marketed a "thin client," bare-bones Internet Appliance in the Business to Consumer B2C area. As the reorganized TippingPoint Technologies, it has become a leader in the intrusion prevention system area, using hardware and networking technologies in the Business to Business environment. Instead of just detecting viruses, spam, spyware and other negative attacks that have …
Disaster Planning And Management, Holmes E. Miller, Kurt J. Engemann, Ronald R. Yage
Disaster Planning And Management, Holmes E. Miller, Kurt J. Engemann, Ronald R. Yage
Communications of the IIMA
Recent events such as hurricanes, tsunamis, earthquakes, power outages, and the threat of pandemics have highlighted our vulnerability to natural disasters. This vulnerability is exacerbated by many organizations' increasing dependence on computer, telecommunications, and other technologies, and trends toward integrating suppliers and business partners into everyday business operations. In response many organizations are implementing disaster recovery planning processes. In this paper we discuss how to identify threats and scenarios; how to articulate the disaster recovery strategies; and four elements of the generic disaster recovery plan: Mitigation, preparedness, response, and recovery. We then provide examples of software that can help disaster …
Voip Adoption: Issues & Concerns, Sathasivam Mathiyalakan
Voip Adoption: Issues & Concerns, Sathasivam Mathiyalakan
Communications of the IIMA
VoIP is a relatively new technology. Current research suggests that firms are using VoIP technology to cut costs, to improve productivity, and the firm's strategic position. The literature is rich with "how to " articles and a discussion ofpossible benefits, costs, and implementation barriers. But, very few academic studies exist. The purpose of this study is to identify and present the issues related to VoIP adoption and implementation.
An Examination Of Web Site Accessibility Issues, Melissa Bundrick, Tanya Goette, S. A. Humphries, Dale Young
An Examination Of Web Site Accessibility Issues, Melissa Bundrick, Tanya Goette, S. A. Humphries, Dale Young
Communications of the IIMA
The Web is becoming more important for communication andfor data access. Unfortunately, not all Web sites are accessible for all users. Web accessibility is concerned with overcoming the barriers that users with disabilities face when they try to access information on Web sites. Currently, for disabled users, the Web presents many barriers that make it dijfiult to use. These barriers can be addressed by organizational commitment and by improved development techniques. This paper examines how Web accessibility standards and legal mandates are affecting the design of corporate and governmental Web sites, and how the rate of adoption can be improved …
Software Development: Cowboy Or Samurai, Charmayne Cullom, Richard Cullom
Software Development: Cowboy Or Samurai, Charmayne Cullom, Richard Cullom
Communications of the IIMA
Much has been written about the failure of software development projects. The importance of good software to business cannot be underestimated. A major issue is quality of the software being written and produced. Over the years, the emphasis for improvement in software development has been to change the process. Unified Modeling Language is but one of a long line of changes in software development process starting with structured programming introduced in the seventies to object oriented programming in nineties. However, several software development experts have begun to assert that the problem may not be with the process employed but rather …
An Investigation Of Digital Certificates For Government Officials: A Thailand Case, Waraporn Jirachiefpattana, Ajin Jirachiefpattana
An Investigation Of Digital Certificates For Government Officials: A Thailand Case, Waraporn Jirachiefpattana, Ajin Jirachiefpattana
Communications of the IIMA
Digital certificates are the building blocks of Public Key Infrastructure (PKI) that create and manage electronic credentials, allowing the use of digital signatures and their underlying keys and certificates across the Internet. This infrastructure is very important for e-service, e-commerce and even egovernment in Thailand. Thailand's Ministry of Information and Communication Technology (MICT) issued digital certificates for Thai government officials as a part of the national ICT master plan (IT 2010). Therefore, the aim of this paper is to examine how this project was initiated, planned, carried out, terminated and evaluated, and how appropriate risk strategies were formulated.
Technological, Organizational, And Environmental Antecedents To Web Services Adoption, Susan K. Lippert, Chittibabu Govindarajulu
Technological, Organizational, And Environmental Antecedents To Web Services Adoption, Susan K. Lippert, Chittibabu Govindarajulu
Communications of the IIMA
The proliferation of web services within the last two years enables organizations to assimilate software and services from different companies and locations into an integrated service capable of streamlining important processes. Widespread adoption of web services has not yet occurred across all industries. To better understand the key determinants of web services adoption at the firm level, a conceptual model of factors impacting web services adoption was developed. The conceptual model was grounded in the technology-organization-environment (TOE) framework (Tomatzky and Fleischer, 1990) to support the formulation of eleven propositions that may affect adoption and continued utilization of web services. Specifically, …
To Catch A Thief Ii: Computer Forensics In The Classroom, Anna Carlin, Steven S. Curl, Daniel Manson
To Catch A Thief Ii: Computer Forensics In The Classroom, Anna Carlin, Steven S. Curl, Daniel Manson
Communications of the IIMA
The subject of computer forensics is still new and both challenging and intriguing for students. Cal Poly Pomona has offered this course since September of 2004. The course involves both the technical and legal aspects of investigative procedures as applied to digital evidence. For the instructor, it can involve challenges not found in other areas of information systems. This paper discusses some of the triumphs and pitfalls of including computer forensics as part of an undergraduate information assurance curriculum.
Competing Next Generation Wireless Technologies, Warren Adis
Competing Next Generation Wireless Technologies, Warren Adis
Communications of the IIMA
Wireless computing is facing a choice concerning the next telecommunication standard. Two of the new and competing protocol standards for local area and personal networking are 802.1 In and Ultra Wide Band. Each one has its own strengths and weaknesses and both will change wireless networking by dramatically increasing the transmission speed, the QoS and the security of the broadcast. Yet decisions have to be made about which protocol to adopt. The choice rests on a deeper understanding of each protocol, its evolution, compatibility and future direction. This paper analyzes these two competing protocols, discussing their performance and probability for …
The Anatomy Of Real-Time Crm, Joseph O. Chan
The Anatomy Of Real-Time Crm, Joseph O. Chan
Communications of the IIMA
In the digital economy of the 21st century, the focus of production efficiency and product differentiation is shifted to value creation and relationship management. Customer relationship management is a critical business strategy in gaining competitive advantages. The ubiquity of the Internet has changed the way businesses are conducted. Real-time CRM is becoming increasingly significant to enable the agility of businesses to provide quick, accurate and complete responses to customer needs. This paper examines the structural makeup of real-time CRM that consists of e-business enabled CRM (ECRM), knowledge enabled CRM (KCRM) and business intelligence enabled CRM (ICRM). An architecture is developed …
Monitoring Sale Transactions For Illegal Activity, Robert J. Richardson
Monitoring Sale Transactions For Illegal Activity, Robert J. Richardson
Communications of the IIMA
Discriminant analysis and neural network methodologies were applied to the problem of identifying illegal sales transactions. The researchers independently developed models using data provided by a cr^it card company. A series of measures were developed and used to construct the models. The final results were that the discriminant analysis model recognized 32.3% of the fraudulent activity, while the neural network approach found 28.9%. With only 11.6% of the transactions in common, the combination of the two models identified 49.6%i. In order to provide a real time monitoring program, the models were simplified yielding a capture rate of approximately 42%.
The Evolution Of An Internet Market Exchange And Value System: Examples From The Motion Control Industry, William Lightfoot, James Harris
The Evolution Of An Internet Market Exchange And Value System: Examples From The Motion Control Industry, William Lightfoot, James Harris
Communications of the IIMA
This manuscript examines the evolution of internet value systems in the motion control industry. We believe the primary reason behind the inconsistent performance of that industry's adoption of the internet in the supply channel was largely due to poor strategy. Using a the concepts of bias exchanges and game theory it is suggested that intemet strategies such as disintermediation and first-mover advantage were elusive because firms focused too much on technology and not enough on customer value. Lessons for managers and future decisions are offered.
A Comprehensive Study On The Differences Between Mrp And Erp Implementation, Farshad Salimi, Ben Dankbaar, Reggie Davidrajuh
A Comprehensive Study On The Differences Between Mrp And Erp Implementation, Farshad Salimi, Ben Dankbaar, Reggie Davidrajuh
Communications of the IIMA
This paper presents a comprehensive study on the fundamental differences between Material Requirements Planning (MRP) and Enterprise Resource Planning (ERP) systems. In order to reduce the complexity in undertaking such a comprehensive study, the study is performed in a number of steps such as 1) Comparative analysis of the differences in Key Critical Success Factors (KCSFs) in MRP implementation with those in ERP implementation in the period prior to the millennium change, 2) Comparative analysis of the differences in KCSFs in MRP implementation with those of ERP implementation in the post millennium-change period, and 3) How the perceptions of the …
Electronic Privacy: Patient Concerns, Anza A. Akram
Electronic Privacy: Patient Concerns, Anza A. Akram
Communications of the IIMA
This study postulates issues related to electronic privacy and addresses the factors that directly effect personal electronic information. There is no positivist study done to measure patient privacy concerns using Smith et a 1(1996) privacy model and the effect of previous experience and media on these concerns. This study measures the four dimensions of patient concerns against the electronic privacy, defines as the automation of patient records, meaning that computerized patient records will be signed, modified, authenticated, stored, and retrieved via computer. The defined model uses multiple constructs with multiple indicators and thus. Partial Least Square (PLS) is applied to …
The Impact Of Mergers And Acquisitions On Information Systems: A Case Of A Software Industry Acquisition, Jeffrey Hsu, Edward T. Chen
The Impact Of Mergers And Acquisitions On Information Systems: A Case Of A Software Industry Acquisition, Jeffrey Hsu, Edward T. Chen
Communications of the IIMA
A company named Syscom was recently acquired by another company, Matcom. Both companies were focused on software development in similar markets, however, the Management Information Systems (MIS) decisions made by each company have resulted in significant differences as to how employees go about the business of developing, selling and supporting software. This paper highlights how Information Systems (IS) decisions made at these two companies enabled different ways for people to work together along with affecting various aspects of business operations and team communications. In addition, this paper presents issues with the integration of Syscom with the Matcom IS structure as …
The Utilization Of Communication Technologies By Study Abroad Participants, S. A. Humphries, Kimberly Cowert, Catherine Whelan
The Utilization Of Communication Technologies By Study Abroad Participants, S. A. Humphries, Kimberly Cowert, Catherine Whelan
Communications of the IIMA
This pilot project was designed to evaluate study abroad participants' degree of homesickness and use of communication channels, specifically telephone and email. A questionnaire was developed to assess several dimensions involved with studying abroad, including degree of culture shock and homesickness, and frequency and methods of communicating home. Respondents were 14 study abroad participants from a medium-sized southern university, including 4 males and 10 females. Based on the findings of this study, homesickness and degree of culture shock were related as measured by the items of strain, helpless, missing, accepted, escape, and shock. As hypothesized, students who reported being homesick …
Are Cybercrime Laws Keeping Up With The Triple Convergence Of Information, Innovation And Technology?, Ramesh Subramanian, Steven Sedita
Are Cybercrime Laws Keeping Up With The Triple Convergence Of Information, Innovation And Technology?, Ramesh Subramanian, Steven Sedita
Communications of the IIMA
This paper analyzes the emergence and development of cyberlaws. In many coimtries aroxmd the world, cyberlaws are being enacted in order to curb or prosecute cybercriminals. Cybercriminals have very rapidly adlapted to developments in technology, specifically Internet technology, and use its characteristics of transience, anonymity, speed and vast spread to perpetrate various types of crimes. Thus the triple convergence of information, innovation and technology has also aided criminals to practice their nefarious "trade." The paper analyzes how various countries are taking counter measures by enacting cyberlaws. These actions are often slow and reactive rather than proactive. In addition, the laws …
The Micro-Multinational - A Model For Small Internationa! Business, William E. Gerbacia, Bryan E. Gerbacia
The Micro-Multinational - A Model For Small Internationa! Business, William E. Gerbacia, Bryan E. Gerbacia
Communications of the IIMA
With the recent advances in telecommunications networking and teleconferencing software, small companies can become more cost competitive by outsourcing appropriate functions to lower wage countries. Ad-Station Systems is a startup media advertising company that provides a number of online and off-line advertising services. The online product offering requires support and programming. It was decided to evaluate whether these functions could be provided from a foreign location. An industrial dynamics model indicated that this is a viable option. The processes were designed and documented, and are described here.
Learning To Improve Software Processes: Making Sense Of Practice, Ian Allison, Yasmin Merali
Learning To Improve Software Processes: Making Sense Of Practice, Ian Allison, Yasmin Merali
Communications of the IIMA
Software Process Improvement (SPI) programs are frequently considered to be planned in nature. However, there is recent evidence to suggest that SPI can be understood as a form of learning. Drawing on the organizational learning literature, this paper proposes an active learning perspective of improvements in processes. This view recognizes the various actors in the project to be reflective in their actions, making sense of the current context and thus designing their use of the process to best suit their needs at the time. The changes in the processes emerge through ongoing adjustments, experimentation and improvisation as developers and managers …
A Full Life Cycle Defect Process Model That Supports Defect Tracking, Software Product Cycles, And Test Iterations, Jim Nindel-Edwards, Gerhard Steinke
A Full Life Cycle Defect Process Model That Supports Defect Tracking, Software Product Cycles, And Test Iterations, Jim Nindel-Edwards, Gerhard Steinke
Communications of the IIMA
There are a variety of models, methods and tools to help organizations manage defects found in the development of software. Defect tracking and processing must be integrated in the project life cycle and the testing process for software. This paper reviews a number of defect models and proposes the Full Life Cycle Defect Process model to manage defects that supports defect, project, and test processes. We describe the various states in our model and provide examples of various scenarios and paths through the model.
Politics, Democracy In The Light Of Information And Communication Technology, Anza Awan
Politics, Democracy In The Light Of Information And Communication Technology, Anza Awan
Communications of the IIMA
The purpose of the paper is to discuss the effects of information and communication technologies on democracy. These effects are important to study because they play a major role in shaping society. It examines the relationship of theories in communication and democracy. It studies major driving forces and issues behind tele-democracy and speculates the future of democracy and issues related to it in 2009.