Business Commons^™

Marketing And Crisis Plan For Summit Place Apartment Homes, Mack Rashad Rosemond

Theses Digitization Project

The objective of conducting primary research for the Summit Place Apartment Homes is to create a profile of people that are presently living in Summit Place. When dealing with apartment properties, marketing plans are definitely a necessity, as well as a good crisis plan. The residents' main concerns were safety and better customer service.

The Catholic Church's Approach To Restoring Its Image In The Face Of The Sexual Abuse Crisis, Ryan David Lanier

Theses Digitization Project

The public relations response of the church to the sexual abuse malady is the focus of this project. The purpose of this project is to evaluate the discourse and actions of the church according to image restoration theory.

Analyzing Behavior Patterns Of Internet Consumers Through Database Integration, Sally Rao, Jeretta Horn Nord, G. Daryl Nord

Journal of International Information Management

A question facing contemporary entrepreneurs is: How can Electronic Commerce be used to exploit business opportunities now available through highly efficient electronic markets? This study aims to answer that question. Although the Internet is increasingly being adopted to market products and services, little academic attention has been paid to its linkages with database technology. This research used focus groups and convergent interviews to develop a framework illustrating how firms use the Internet and database technology for strategic advantage. Results revealed that integration of Internet and database marketing enhances the effectiveness of EC's potential, offering such benefits as increased accuracy and …

Does The Internet Improve Business? An Empirical Inquiry Into The Perceived Strategic Value And Contribution Of The Internet, Chang E. Koh, Hyonsong Chong

Journal of International Information Management

The Internet has become an indispensable tool for business. While it is generally presumed that the Internet can provide a competitive edge over competition, no substantive empirical evidence linking the Internet to organizational performance has been presented. This study empirically tests the connection between the use of the Internet and the perceived strategic importance of the Internet and its contribution to business using LISREL confirmatory factor analysis. The findings of this study suggest that management's strategic emphasis on the Internet affect the diffusion of Internet technology in an organization and these two factors collectively improve business performance.

Using The Sayre Model To Analyze Internet Privacy, Richard V. Mccarthy, Jay E. Aronson

Journal of International Information Management

The Internet continues to evolve as a transportal of electronic commerce. It has penetrated into every facet of organizational life, from the ordering of commodity goods to providing a means to speed the recording and payment of federal income taxes. Internet usage continues to expand rapidly, surfacing issues in its wake that must be managed in order for it to ensure that it is viable as a long-term strategic tool for government and industry. To bridge the legal gap that has emerged as a result of the dynamic growth of the Internet, the United States Congress has acted to begin …

Implementing Enterprise Resource Planning Systems: A Study Of Benefits And Concerns, Y Helio Yang, Nikhil Varaiya, Sherry A. Irwin

Journal of International Information Management

In the 1990's information technology and business process re-engtneermg have combined to provide organizations a competitive advantage. Enterprise Resource Planning (ERP) systems were particularly considered examples representing such development. This paper reports the results of a survey on ERF implementation to explore its benefits and concerns. Our results show companies can expect more intrafirm benefits, such as reduced inventory, improved quality, and shortened cycle time, than interfirm benefits from current ERP technology. Existing ERP technology is not yet capable of handling the complexity of the whole supply chain. More supplier relationship management functionalities need to be integrated. Our results also …

Jad Can Get Better, Evan W. Duggan, Cherian S. Thachenkary

Journal of International Information Management

Interviewing and other conventional approaches failed to produce the user-developer understanding required to establish high-quality systems requirements for software development. .Joint Application Development (JAD) was introduced in the late 1970s, and has been widely used to alleviate this problem. But JAD s success has been critically dependent on the excellence of facilitation to deflect many of the relational problems that are typically experienced with the freely interacting group structure used to conduct JAD sessions. While the use of JAD is pervasive, excellent facilitators are scarce, which hampers or even precludes some JAD efforts. In this article we recommend a solution …

Community Banking In The E-Business Era, Peter Southard, Keng Siau

Journal of International Information Management

This paper reviews how existing and potential uses of Internet technology can generate a competitive advantage for rural community banks. To do so, it offers a framework for analyzing Internet technology investment decisions. Organizations in this segment of the banking industry are often more removed from centers of technology and have traditionally been more conservative in their approaches to information technology (among other things). Banking Associations have developed in the U.S., such as the Independent Bankers Association, to try and help community banks coordinate marketing, legislative, and other issues that they have in common. The use of Internet technology can …

Computer-Supported Collaborative Learning Performance And Satisfaction: A Muiti-Stage Study, Ta-Tao Chuang, Michael Bernard, Shahid I. Ali

Journal of International Information Management

Research in computer-supported cooperative learning provides evidence that collaborative technology can enhance learning performance and increase affective experiences in the context of cooperative learning. Most studies, however, have examined the learning performance only during the middle and end of the process. It is not clear how information technology continuously facilitates and improves student performance and learning experience over time. By employing a multidisciplinary approach, the research presented in this article drew research findings in the fields of communication, information systems, and education to examine cooperative learning processes with a continuous, longitudinal study. Based on a descriptive model of computer-supported cooperative …

A Multivariate Probit Analysis Of Selected Factors Influencing Electronic Commerce Adoption In Organizations, Adeyemi A. Adekoya, Ago K.M. Quaye, Ephrem Eyob

Journal of International Information Management

This study investigates factors leading to the "go/no go" decision on organizational innovations, with particular reference to Electronic Commerce (E-Commerce). The goal is to explore important antecedents promoting the adoption of technological innovations and to extend the frontiers of knowledge in this area, by integrating two major research paradigms - basic and applied. Randomly selected organizations in the IT area participated in the study. Variables pertaining to organizations. Information Technology, and users of the technology were assessed and analyzed using an omnibus instrument and probit analysis respectively. This study provides a tentative elucidation of contemporary unresolved issues, and also broadens …

December 2001, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUMNS

AT DEADLINE

EDITORIAL

CLOSE UP

CORNER ON THE MARKET

COMPUTERS/SOFTWARE

GETTING ORGANIZAED

MANAGING

EMPLOYERS GROUP

EARLS BEST BETS

LAW

DESERT JOURNAL

INVESTMENTS AND FIANCE

LIST: CHAMBERS OF COMMERCE

LIST: BUSINESS BROKERAGE FIRMS SERVICING THE INLAND EMPIRE

LIST: FLEET LEASING AUTO DEALERS IN THE INLAND EMPIRE

WINE REVIEW

MANAGERS BOOKSHELF

RESOURCE DIRECTORY

CALENDAR

NEWS AND FEATURES

DECEMBER 2001

Is a Fee-Based Managed Money Account Right for You? ..... .. . .. .. I

Take Stock Losses Now to Lower Your 200 I Income Tax Bill!!!..... I

Track ways and Peccaries, A Giant Alligator Skull ... The

Raymond M. …

November 2001, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUMNS

AT DEADLINE

COMMENTARY

GETTING ORGANIZED

CORPORATE PROFILE

CORNER ON THE MARKET

CLOSE UP

COMPUTERS/SOFTWARE

EDITORIALS

EMPLOYERS GROUP

MANAGING

LAW

LIST: MAJOR OFFICE COMPLEX LEASING

LIST: COMMERCIAL BUILDING DEVELOPERS

LIST: COMMERCIAL Real ESTATE BROKERS SERVING THE Inland EMPIRE

LIST: Property MANAGEMENT FIRMS SERVING THE INLAND EMPIRE

STATLER'S BEST BET$

EXECUTIVE TIME OUT

MANAGER'S Bookshelf

WINE REVIEW

RESTAURANT REVIEW

RESOURCE DIRECTORY

CALENDAR

NEWS AND FEATURES

Leading Your Employees in Times of Crisis ....... . ........... . .. I

Executive Gift Giving....................... ... ..... ..... . I

Inter Valley HMO Changes. ...... .. .............. . ... .... . I

In …

October 2001, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUMNS

AT DEADLINE ................................................................................................. 1

GETTING ORGANIZED .................................................................................. 11

CORPORATE PROFILE ................................................................................... 29

CORNER ON THE MARKET .............................................................................. 8

CLOSE UP ...................................................................................................... 9

COMPUTERS/SOFTWARE .............................................................................. 1 0

EMPLOYERS GROUP ..................................................................................... 27

MANAGING .................................................................................................. 13

LAW ........................................................................................................... 44

LIST: LONG DISTANCE COMPANIES SERVING THE INLAND EMPIRE ................. 32

LIST: WIRELESS TELEPHONE COMPANIES IN THE INLAND EMPIRE ................ 32

LIST: COPIER, FAX, AND BUSINESS RETAILERS .............................................. 33

LIST: LARGEST PAGER VENDORS ................................................................... 34

LIST: INTERCONNECT/TELECOMMUNICATIONS FIRMS ................................... 35

LIST: INTERNET SERVICE PROVIDERS SERVING THE INLAND EMPIRE ............. 36

HIGH DESERT BRIEFS ................................................................................... 40

STATLER'S BEST BET ................................................................................... 46

MANAGER'S BOOKSHELF …

September 2001, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUMNS

AT DEADLINE

COMMENTARY

GETTING ORGANIZED

CORPORATE PROFILE

CORNER ON THE MARKET

CLOSE UP

COMPUTERS/SOFTWARE

EMPLOYERS GROUP

MANAGING

LAW

LIST: BANKS IN THE INLAND EMPIRE

DUFF & PHELPS, LLCC STOCK SHEET

LIST: LARGEST HOTELS

LIST: GOLF COURSE IN THE INLAND EMPIRE

LIST: TOP HEALTH CARE MEDICAL CLINICS/GROUPS

DESERT BUSINESS JOURNAL

STATLER'S BEST BET$

EXECUTIVE TIME OUT

MANAGER'S Bookshelf

WINE REVIEW

RESTAURANT REVIEW

RESOURCE DIRECTORY

CALENDAR

NEWS AND FEATURES

Tribal Gaming Revenues Help Local Communities.. .... . ..... .. .. I

Constellation Energy Group Sites Power Plant in Victorville... . .... I

Airport Supplement: SCAG Does Not Endorse

El …

August 2001, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUMNS

AT DEADLINE

COMMENTARY

GETTING ORGANIZED

CORPORATE PROFILE

CORNER ON THE MARKET

CLOSE UP

COMPUTERS/SOFTWARE

EMPLOYERS GROUP

MANAGING

LAW

LIST: ENIVORNMENTAL COMPANIES

LIST: SUBSTANCE ABUSE PROGRAMS

LIST: I.E. LARGEST EMPLOYERS

DUFF & PHELPS, LLCC STOCK SHEET

LIST: MBA/ EXCECUTIVE PROGRAMS

DESERT BUSINESS JOURNAL

STATLER'S BEST BET$

EXECUTIVE TIME OUT

MANAGER'S Bookshelf

WINE REVIEW

RESTAURANT REVIEW

RESOURCE DIRECTORY

CALENDAR

NEWS AND FEATURES

The Business of Clean Air .............................................................. 4

Paris L.A. Catering ... Bringing European Charm to the I. E ............ 16

Caterers Cook up Festive Fare in the Inland Empire .................... 17

Community Bancorp Second Quarter Profits Up …

July 2001, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUMNS

AT DEADLINE

COMMENTARY

GETTING ORGANIZED

CORPORATE PROFILE

CORNER ON THE MARKET

CLOSE UP

COMPUTERS/SOFTWARE

EMPLOYERS GROUP

MANAGING

LAW 13

LIST: CPA FIRMS

LIST: STAFF LEASING COMPANIES

LIST: BUSINESS & LIABILITY INSURANCE COMPANIES

LIST: COMMERCIAL PRINTERS

LIST: PUBLIC RELATION FIRMS

DUFF & PHELPS, LLC STOCK SHEET

LIST: SBA LENDERS

DESERT BUSINESS JOURNAL

STATLER'S BEST BET$

EXECUTIVE TIME OUT

MANAGER'S Bookshelf

WINE REVIEW

RESTAURANT REVIEW

RESOURCE DIRECTORY

CALENDAR

NEWS AND FEATURES

Technology Leaders Join Together to Fight Anti-Tech Legislation .IS

Credit Counseling Provides Genuine Reform for Bankruptcy ....... 16

Buy, Build or Lease -A Critical Small-Business Decision ............ 19 …

June 2001, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUMNS

AT DEADLINE

OPINION EDITORIAL

Getting ORGANIZED

CORPORATE PROFILE

CORNER ON THE MARKET

CLOSE UP

COMPUTERS/SOFTWARE

EMPLOYERS GROUP

MANAGING

LAW

LIST: HOSPITALS SERVING THE I.E

LIST: TOP SAVINGS & LOANS

LIST: LARGEST CREDIT UNIONS

DUFF & PHELPS, LLC STOCK SHEET

LIST: MOTORCYCLE DEALERS IN THE I.E

DESERT BUSINESS JOURNAL

STATLER'S BEST BETS

EXECUTIVE TIME OUT

MANAGER'S BOOKSHELF

WINE REVIEW

RESTAURANT REVIEW

RESOURCE DIRECTORY

CALENDAR

NEWS AND FEATURES

Interior Secretary Addresses Indian Affairs Committee................ .4

New Insectary a Tool in the Fight against Agricultural Pests ......... 5

Energy Crisis to Have Indirect Impact on Real Estate: Clients May

Face …

May 2001, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUMNS

AT DEADLINE

COMMENTARY

EDITORIAL

GETTING ORGANIZED

CORPORATE PROFILE

CORNER ON THE MARKET

CLOSE UP

COMPUTERS/SOFTWARE

EMPLOYERS GROUP

MANAGING

LAW

LIST: EMPLOYMENT SERVICE AGENCIES

EXECUTIVE TIME OUT

LIST: LAW FIRMS

DUFF & PHELPS, LLC STOCK SHEET

LIST: DENTAL PLANS

DESERT BUSINESS JOURNAL

STATLER'S BEST BETS

MANAGER'S BOOKSHELF

WINE REVIEW

RESTAURANT REVIEW

RESOURCE DIRECTORY

CALENDAR

NEWS AND FEATURES

An Important Job for Working Women: Make Sure the Future

Is Taken Care Of .............................................................. 14

Top Skills Sought by Executives Featured in Survey ............ 15

The Forecast Group, L.P. Names Glenn l. Rowan as Vice

President and Corporate Controller ................................ …

April 2001, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUMNS

AT DEADLINE

COMMENTARY/EDITORIAL

GETTING ORGANIZED

CORPORATE PROFILE

CORNER ON THE MARKET

CLOSE UP

COMPUTERS/SOFTWARE

EMPLOYERS GROUP

MANAGING

LAW

LIST: TOP HMOs

LIST: TOP PPOs

RESTAURANT REVIEW

LIST: INDEPENDENT BANKS

LIST: INLAND EMPIRE MALL$

DUFF & PHELPS, LLC STOCK SHEET

DESERT BUSINESS JOURNAL

EXECUTIVE TIME OUT

WINE REVIEW

STATLER'S BEST BETS

MANAGER'S BOOKSHELF

RESOURCE DIRECTORY

CALENDAR

NEWS AND FEATURES

NEWS AND FEATURES

New Merger Combines Corona America Financial and TotaiFunding.com .. 4

"Call Point" -a One-Stop Service Designed by Employers for Employers 4

D. Linn Wiley is Named to L.A. Fed Board .............................................. 14

Third Annual Unbounded Thinkers …

March 2001, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUMNS

AT DEADLINE

COMMENTARY/EDITORIAL

GETTING ORGANIZED

CORPORATE PROFILE

CORNER ON THE MARKET

CLOSE UP

COMPUTERS/SOFTWARE

EMPLOYERS GROUP

MANAGING

LAW

LIST: TOP HMOs

LIST: TOP PPOs

RESTAURANT REVIEW

LIST: INDEPENDENT BANKS

LIST: INLAND EMPIRE MALL$

DUFF & PHELPS, LLC STOCK SHEET

DESERT BUSINESS JOURNAL

EXECUTIVE TIME OUT

WINE REVIEW

STATLER'S BEST BETS

MANAGER'S BOOKSHELF

RESOURCE DIRECTORY

CALENDAR

NEWS AND FEATURES

Japanese Non-Performing loans Represent the Latest Losses Due to the

Collapse of the Asset-Price Bubble ................................................... , ... 5

All Health Acquires Bower & Associates .................................................. 14

"AII Health Announces Strategic Affiliation With Healthcare Financial

Enterprises" ...................................................................................... 14

Sudden …

February 2001, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUMNS

AT DEADLINE

PRO/CON

COMMENTARY

CORPORATE PROFILE

CORNER ON THE MARKET

CLOSE UP

COMPUTERS/S0f17NARE

EMPLOYERS GROUP

MANAGING

LAW

GETTING ORGANIZED

REST All RANT REVIEW

LIST: ARCHITECTURAL ENGINEERING FIRMS

LIST: TOP COMMERCIAUINDUSTRIAL CONTRACTORS

ECONOMIC FORECAST

DESERT BUSINESS JOURNAL

LIST: RESIDENTIAL R.E. BUILDERS

WINE REVIEW

EXECUTIVE TIME OUT

MANAGER'S BOOKSHELF

RESOURCE DIRECTORY

DUFF & PHELPS, LLC STOCK SHEET

CALENDAR

NEWS AND FEATURES

Engineering News-Record (ENR) Calculates Worldwide Construction

Market at $3.41 Trillion; $190 Billion Increase From Q4 1998

Homeowners Have Money-Saving Opportunities as Mortgage

Interest Rates Near 21-Month Lows ................................................... 18

Nonprofit Housing Preservation Firm Prepares 24 Rental Properties ..... …

January 2001, Inland Empire Business Journal

Inland Empire Business Journal

AT DEADLINE 1

COMMENTARY 3

CORPORATE PROFILE 7

CORNER ON THE MARKET 8

CLOSE UP 9

COMPUTERS/SOFTWARE 10

EMPLOYERS GROUP II

MANAGING 12

LAW 13

GETTING ORGANIZED 14

ECONOMIC FORECAST 15

LIST: COMMUNITY COLLEGES 21

LIST: TOP COLLEGES AND UNIVERSITIES 22

LIST: CONTRACTORS HIT LIST 34 & 43

LIST: FINANCIAL BROKERAGE FIRMS 36

DESERT BUSINESS JOURNAL 41

WINE REVIEW 42

EXECUTIVE TIME OUT 46

RESTAURANT REVIEW 48

MANAGER'S BOOKSHELF ...49

RESOURCE DIRECTORY 54

DUFF & PHELPS, LLC STOCK SHEET 55

CALENDAR 58 & 59

Tribal Cooperation Act of 2001 5

Education First Program Serves Children of Homeless Families 6

Redlands …

The Roles Of Computer Self-Efficacy, Outcome Expectancy, And Attribution Theory In Impacting Computer System Use, John W. Henry, Robert W. Stone

Journal of International Information Management

TJte process by which individuals accept or reject information technologies was theoretically explained in a model employing attributional relationships and computer self-ejficacy and outcome expectancy. The model was empirically tested using structural equations modeling and data collected in afield setting. The results provided partial confiirmation of the theory that attributions to ability, effort, luck, and task difficulty impact information system use mediated by computer self-ejficacy and outcome expectancy. The stable attributions of ability and task difficulty had meaningful impacts on computer self-ejficacy. Similarly, task difficulty had a meaningful impact on outcome expectancy. The unstable attributes of effort and luck demonstrated …

Analyzing And Documenting An Internet Website Using Notecards, Jay M. Lightfoot

Journal of International Information Management

Corporate websites are an important component in the world-wide web. The traditional way of creating these websites leads to a variety of structural problems that reduce the effectiveness of the websites. These problems are difficult to locate and correct using the ad hoc analysis methods that currently exist. This paper introduces a new technique to analyze and document websites. The technique uses the NoteCards hypertext environment to build a visual model of the website. The model is semantically rich, dynamically extensible, and allows interactive update. The result of using this technique is a website that is easier to use, easier …

Female Entrepreneur Underperformance: A Puzzle For The Information Age, Sherry Robinson, John Watson

Journal of International Information Management

Women entrepreneurs are a significant and fast-growing force in small business, yet many studies have concluded that their businesses underperfomi men's in terms of sales and size. As both women entrepreneurs and e-commerce become increasingly important parts of the Information Age economy, it is essential to determine if there are differences in success between women- and men-owned businesses, and how those differences, if any, relate to e-commerce. This paper examines the apparent underperformance of women-owned businesses and proposes a number of hypotheses for future research.

Students' Perceptions Of A Course Dedicated Website A Regression Analysis To Predict Its Use, Malini Krishnamurthi

Journal of International Information Management

There has been an unprecedented surge in the number of web related tools used for course delivery. This paper examined the reasons for students to go to course dedicated websites and the impact these sites have on classroom attendance. An empirical assessment shows that course dedicated websites enhance learning and do not tempt students to turn away from the classroom. A software program called Zlocker which gives students and teachers an opportunity to share a locker in cyberspace was incorporated in the courses that were examined in this study.

A Computer-Based Application For Core Course Outcomes Assessment And Program Continuous Improvement Using An Integrative Business Plan — An Empirical Evaluation, Donald Drost, John Chaney

Journal of International Information Management

Outcomes assessment and continuous program improvement has become an increasingly important topic in higher education. ASCSB and governmental bodies often require this type of self-analysis. This paper presents and examines a model of business common core course assessment and improvement using an integrated business plan in the upper division strategic management capstone course. An emphasis is placed demonstrating how computer and information technology is used for instruction and as a means for outcomes assessment. Also, an evaluation of empirical data developed over a one-year period is presented. The manuscript also reflects on some of the problems and issues engendered by …

Taking Payments Online: A Framework For Selection, Binshan Lin, Charlotte Jones

Journal of International Information Management

Electronic bill presentment and payment (EBPP) is usually viewed as a "killer application" in e-commerce, which will fundamentally change the way customers receive and pay their bills. While many models exist, there is a dearth of information for determining which model would best fit customer characteristics and needs. This paper examines primary models, customer requirements, bill characteristics, and customer types to develop an exploratory framework for determviing which EBPP model a bill-generating firm should employ.

Enhancing Organizational Performance Via Electronic Customer Relationship Management, Santosh S. Venkatraman

Journal of International Information Management

An Electronic Customer Relationship Management system or eCRM helps organizations shift from mass marketing of goods and services to customized marketing of personalized offers. As consumers are constantly getting more technologically savvy and sophisticated, eCRM systems allow businesses to tune-in to their customers' needs and design appropriate personalized marketing campaigns. They not only allow more intelligent customer interactions and responses, but also do it in a cost effective manner. The primary purpose of this paper is to explain the eCRM concept and describe the major organizational benefits of eCRM.

Managerial Information, The Basics, Floyd J. Brock, Gurpreet S. Dhillon

Journal of International Information Management

A problem exists in the defitiition of information, particularly in its application in management. The problem emerges from the inability of academics and practitioners alike to differentiate adequately between data and information. Our failure to comprehend the concept of information casts doubt on the efficacy of analyses and development of information systems. As evidenced in the literature and surveys, this paper presents a collection of differing emphases in definitions of information. It then sifts for the basics and proposes a definition of managerial information.