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June 2002, Inland Empire Business Journal

Inland Empire Business Journal

INDEX

AT DEADLINE ... .. ... ... ......... .. ...... .... .............. .............. ....... ..... ... 1

GETTING ORGANIZED ............ .. .. ............. .. ... ......... .... .. .. .. ...... 4

EDUCATION ..... ... ........................ ........................... ................. .. 7

CLOSE-UP ..... ..... ... .................... ......................... ........... ..... ... ..... 9

COMPUTERS/SOFTWARE ..... ................................................ 10

COMMENTARY. ......................... ... .......... ................ .. .............. 10

MANAGING ....... ........ ........................ ... ................ ............. .. .. .. l2

CORPORATE PROFILE ..... .................... .............. .. ......... .. ....... l3

LISTS: HOSPITALS SERVING THE l.E .. ...... ................... l 8/19

CORNER ON THE MARKET ........... .... …

May 2002, Inland Empire Business Journal

Inland Empire Business Journal

AT DEADLINE……………........................................1

COMMENTARY…………………………………......4

EDITORIAL…………………………………………..4

CLOSE-UP……………………………………………9

COMPUTERS/SOFTWARE………………………....10

MANAGING……………………………………........12

CORPRATE PROFILE……………………………....13

GETTING ORGANIZED…………………………….14 CORNER ON THE MARKET…………………….…21

HEALTH CARE…………………………………..….22

INVESTMENT & FINANCE………………………...23

INSURANCE…………………………………………24

STALER’S BEST BETS……………………………...25

LARGEST CREDIT UNIONS LIST…………………26

BANKING…………………………………………….27

DESERT JOURNAL………………………………….31

LAW…………………………………………………..32

LAW FIRMS LIST……………………………………33, 34

SECOND PAGE………………………………………36

WINE REVIEW……………………………………….37

EMPLOYER ISSUES…………………………………38

RESTAURANT REVIEW…………………………….40

EMPLYMENT SERVICES/AGENCIES LIST…….....42-44

MANAGERS BOOKSHELF………………………….45

NEW BUSINESSES…………………………………..49-51

RESORUCE DIRECTIVE……………….....................53, 54

EXECUTIVE TIME OUT……………………………..55

WEATHER INFORMATION………………………………...1

AGUA CALIENTE BAND DONATES MORE THAN $1 MILLION……1

“THE FRANKEN SISTERS”………………………………….1

FORD FOUNDATION GRANT……………………………….4

TOP FIVE WAYS TO OPTIMIZE STAFFING……………….5

LARRY MARINO’S: “MODERN TOWN HALL”……………7

PROPOSED BUDGET CUTS, ARC RIVERSIDE…………….20

LOCAL MARKETING COMPANY EARNS AWARDS……..21

BUSINESS ETIQUETTE FOR THE 2000s!...............................25

M.B.A. …

April 2002, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUM S

AT DEADLINE………………………………………1

COMMENTARY …………………………………......3

EDUCATION………………………………................5

CORNER ON THE MARKET………………………..8

CLOSE-UP……………………………………………..9

COMPUTER SOFTWARE…………………………....10

MANAGING…………………………………………..12

LAW…………………………………………………..13

GETTING ORGANIZED……………………………14

CORPORATE PROFILE…………………………….19

REAL ESTATE……………………………………..20, 21

RESTAURANT REVIEW………………………………32

WINE REVIEW ……………………………………….37

EMPLOYERS GROUP…………………………………38

STATLER'S BEST BETS………………………………39

SECOND PAGE ONE……………………………………40

MANAGER'S BOOKSHELF……………………………49

NEW BUSINESS………………………………………..54, 55

EXECUTIVE TIME OUT…………………………………59

NEWS AND FEATURES

Corporate America's Eastward Push ....................................... 1

Local Government Partnership Provides Vital Emergency Services.....1

Governor Launches I.E. Traffic Congestion Relief.................. 1

Commentary ............................................................................. 3

Faces in Business ..................................................................... 6

RFB & D Learning Through Listening ..................................... 7

Contract for ONT Master Plan ..................................................11

State Delivers $700.000 Loan to Clean Up Brownfields ................... …

March 2002, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUMNS

AT DEADLI E

COMMENTARY

EDUCATION

CORNER ON THE MARKET

CLOSE-UP

COMPUTERS/SOFTWARE

MANAGING

LAW

GETTI G ORGANIZED

EMPLOYERS GROUP

CORPORATE PROFILE

FINA CIAL

SECOND PAGE ONE

WINE REVIEW

EXECUTIVE TIME OUT

STATLER'S BEST BETS

RESTAURANT REVIEW

MANAGER'S BOOKSHELF

NEW BUSINESS

NEWS AND FEATURES

La Quinta "Stakeholders" Break Ground

Consolidating California’s Energy Bureaucracy

Former Capitan John Magness Adapts Pilot's Skill s

First Lady invites CSUSB Professor to White House

CSUSB Professor Edits New Journal

Faces in Business

Celebrating We Tip's 30th Anniversary

Orchard's Market to Open New Location

Rosy Employment Picture for Ontario/Upland

Building a Retirement nest Egg for …

February 2002, Inland Empire Business Journal

Inland Empire Business Journal

DEPARTMENTS AND COLUMNS

AT DEADLINE. ................................................................................................. I

COMMENTARY ............................................................................................... )

CLOSE UP .................................................................................................... 13

CORNER ON THE MARKET .............................................................................. 9

COMPUTERS/SOFTWARE ................................................................................ 6

Getting ORGANIZED .................................................................................. 11

MANAGING .................................................................................................. 1 D

EMPLOYERS GROUP ..................................................................................... 16

EARL'S BEST BETS ......................... .............................................................. 44

CORPORATE PROFILE ................................................................................... 15

LAW ........................................................................................................... 18

DESERT JOURNAL ....................................................................................... .ll

INVESTMENTS & FINANCE ............................................................................ 23

LIST: ARCHITECTURAUENGINEERING FIRM$ ......................................... 24

LIST: TOP COMMERCIAI INDUSTRIAL Contactors ......................................... 26

UST: Residential REAL ESTATE BUILDERS SERYING THE INLAND EMPIRE ... 27

SECOND Page ONE ........................................................................................ 28

UST: INDEPENDENT BANKS .................................................................... 34 & 3S

WINE REVIEW ............................................................................................. 47

MANAGER'S Bookshelf .............................................................................. 49 …

January 2002, Inland Empire Business Journal

Inland Empire Business Journal

AT DEADLINE I

COMMENTARY 5

CLOSE UP 29

CORNER ON THE MARKET 9

COMPUTERS/SOFTWARE 10

GETTING ORGANIZED II

MANAGING 20

EMPLOYERS GROUP 14

EARL'S BEST BETS 12

CORPORATE PROFILE 31

LAW 18

DESERT JOURNAL 21

INVESTMENTS & FINANCE 23

LIST: CONTRACTORS HIT LIST 24 & 25

LIST: COMMUNITY COLLEGES IN THE INUND EMPIRE 26

LIST: TOP COLLEGES AND UNIVERSITIES IN THE INLAND EMPIRE 27

LIST: FINANCIAL BROKERAGE FIRMS SERVING THE INLAND EMPIRE 28

WINE REVIEW 47

MANAGER'S BOOKSHELF 49

RESOURCE DIRECTORY 52

CALENDAR 58

Software Project Process Management Maturity And Project Performance: An Examination Of Taiwan's Software Companies, Melody Wu, Hsin-Ginn Hwang, Houn-Gee Chen, James J. Jiang

Journal of International Information Management

Researchers and practitioners argue that an inadequate software development process is one critical factor accounting for high project failure rates. a result, the Capability Maturity Model (CMM) was introduced by the Software Engineering Institute as a guideline for advancing project maturity and improving the odds of project success. To investigate the effectiveness of applying the principles of the CMM, a survey was conducted of 196 Information System managers in Taiwan. The results indicate that a more mature software development process reduces the extent of certain risks experienced during the project development and enables better project performance. Managerial implications regarding the …

Death Of An Expert System: A Case Study Of Success And Failure, Richard G. Vedder, Thomas P. Van Dyke, Victor R. Prybutok

Journal of International Information Management

A decision team composed of managers and staff experts at Mary Kay Cosmetics develops packaging for new and revised products as well as sets their prices. However, the potential for costly errors in the decision-making process motivated this group to pursue development of an expert system (ES) to assist with the problem. The ES performed so well that it changed the organization's behavior—the group ceased to meet for the purpose of developing the packaging but instead gathered just to confirm and approve the expert system's solution. Despite the clear benefits associated with using an ES approach, the group stopped using …

Benefits From It Support In Networked Value Shops, Petter Gottschalk

Journal of International Information Management

For a long time, the value chain was the only value configuration known to managers. Recently, two alternative value configurations have been identified: value shop and value network. Law firms are typical value shops. This research investigated benefits perceived from the use of the network among Eurojuris law firms in Norway. Benefit concepts were derived from value shop activities, knowledge categories and knowledge levels. A survey was conducted, and survey results indicate that lawyers in the value shop activities of problem solving, choice, control and evaluation perceive benefits when they get access to knowledge at an advanced level.

An Examination Of Web-Based Application Development Skills By Industry Professionals: A Pilot Study, Kenneth Sousa, Shaw K. Chen, Maling Ebrahimpour, Kenneth Fougere

Journal of International Information Management

The development of web-based, electronic commerce software has grown significantly in recent years. These software development applications have challenged information technology departments in business organizations to implement mission critical, strategic applications for their organization. That in turn creates a significant demand for the technology personnel to support the development process. This research conducts a pilot survey of industry professionals to determine the necessary skills and training required of an undergraduate computer information systems professional seeking an entry-level position in a web-based application development environment. Respondents were asked to provide their opinion relating to the market importance and student competency for …

Making Knowledge Management Part Of Your Human Capital Strategy: A Look At A Large Government Technical Organization, Dr. Jay Liebowitz

Journal of International Information Management

The U.S. government is facing a human capital crisis in the next five years whereby around half of the federal civil servants will be eligible to retire. Because of this ensuing dilemma, each government agency is developing a human capital strategy. A key pillar underpinning this human capital strategy should be "knowledge management". This paper discusses the knowledge management strategy for a large government technical organization, and explains how knowledge management, discovery informatics, and lessons learned systems can become a central component of a human capital strategy.

Analysis Of Factors Affecting E-Supply Chain Performances, Frederica Cucchiella, Luciano Fratoocchi, Pacifico Marcello Pelagagge, Frederica Scacchia

Journal of International Information Management

The relevance of supply chain (SC) behaviour is continuously increasing, especially with respect to companies adopting e-commerce strategies. Although the huge number of works on this topic, an integrated approach to design and implement effective electronic supply chain (e-SC) - that is supply chain (SC) in which business actors are connected via Internet technologies - is still not available. In order to contribute towards the definition of an integrated and comprehensive framework for e-SC analysis and design, in this paper factors affecting e-SC performances are investigated, including organization, management and control.

The Impact Of Information Technology Outsourcing On Firm Profitability Measures, G. Dwayne Whitten, T Selwyn Ellis, K. Michael Casey

Journal of International Information Management

Some researchers have concluded that outsourcing of information technology (IT) provides benefits to firms including cost advantages, economies of scale and allowing more of a focus on core competencies. This paper attempts to determine if these benefits actually exist by comparing three financial measures, return on equity (ROE), return on assets (ROA) and profit margin, affirms that have varying levels of outsourcing. To empirically test for the existence of a difference between firms that outsource differing amounts of IT spending, data from 104 companies was gathered. Analysis of variance was selected as the primary statistical tool to test the relationship …

Why Is Middle Management In Conflict With Erp?, Rainer A. Sommer

Journal of International Information Management

Popular Enterprise Resource Planning (ERP) system implementation methods focus on process requirements, system transition, user interface, help desk, and training issues. This research suggests that unless high-level management places equal emphasis on "people oriented" factors (especially at the middle management level) many ERP implementation projects are in jeopardy. Without the commitment of middle management and a proactive change management function, project planning and milestone development can easily become bogged down by political trivialities, which can stall the implementation cycle of a project. The research focuses on two ERP implementations. In both cases middle management served as the unit of analysis.

A Structural Equation Model Of Information Systems Development And Supply Chain Management, Chinho Lin, Bertram Tan, Shofang Chang

Journal of International Information Management

This paper employees structural equation modeling to analyze the effects of information system development and supply chain management on manufacturing objective and organizational performance. Survey data of middle managers from Taiwan s computer and electronics industries was used to test the relationships between the constructs in the model. In general, the survey results supported the proposed structural equation model. It is observed that information system development facilitates supply chain management practice and manufacturing objective attainment. In addition, there are significant relationships between supply chain management and manufacturing objective, as well as between manufacturing objective and organizational performance. However, the impacts …

A Simple Set Model Of Requirements Representation, Jia-Lang Seng

Journal of International Information Management

A successful information systems development (ISD) depends on a complete, correct, and consistent set of requirements specification. In this paper, we present a set model of requirements representation to present functional and non-functional requirements in a systematic and schematic manner. Because the nature of the set operation is mathematical and methodological, requirements representation becomes scholastic and structured. In this paper, we first describe an incremental and iterative process model of requirements analysis where a spiral of requirements acquisition, articulation, and analysis is defined. We then depict a set-oriented data and process model to abstract the analyzed requirements into a hierarchical …

Understanding Web Page Anatomy, Antony Coulson, C.E. Tapie Rohm, Pat Mcinturff, Jake Zhu, James Stanger

Journal of International Information Management

The rapid evolution of information technology over the past several decades has opened many new and unique modes of communication. Clearly, the web is one such technology. However, it is quite possible that a fascination with the technology per se can hinder participants from one of its main functions—effective communication. The following essay explores a return to the basics of designing an effective web-based communication strategy. The key components of this strategy are: 1) consistent look and feel, 2) conceptual consistency, and 3) positive attention.

Electronic Banking Business Practices And Marketing, Abdullah Alomran

Theses Digitization Project

The purpose of this study is to determine how banks and consumers are adapting to the Internet age; to understand the privacy, security and other issues involved with money transfers; to determine steps being taken to make e-banking adaptable to meeting the needs of the bank, customers, business and industry; to forecast e-banking potential; and to understand the role of marketing in the process.

The Teenage Market And The Fashion Industry In France And In Theunited States, Cathy Dorothee Aubert

Theses Digitization Project

This project dealt with the teenage market in France and in the United States. Its aim was to provide the readers with an overview of this market and outline distribution and communication strategies that manufacturers and retailers can use to attract this market to make their business grow. Until a few years ago, the fashion industry did not pursue this market. In stores, most brands were dividing their clothing range into three catagories, women, men, and children. As a growing market with over 23 million teens in the U.S. and over 5.4 million in France, teenagers have an incredible spending …

The Future And Outlook Of Alternative Fuel Bus Industry And Its Marketing Strategy, Jui-Yu Chien

Theses Digitization Project

According to the current governmental regulations, all diesel buses will be replaced in the United States and the European market within the next ten years. There are over 60,000 buses in the United States and each year over 3,000 new buses of approximately 40 feet in length are purchased. The bus market has a growth rate of four to five percent per year over the last two years. The improvements in technology offered by United States companies prove unsatisfactory in terms of bus performance and the emissions of new buses. The energy crisis in the United States and concern over …

Internet Radio: Identifying Administrative And Regulatory Gaps In A Cyberspace World Without Borders, Linda-Marie Sundstrom

Theses Digitization Project

The purpose of this paper is to identify gaps in regulatory policies resulting from the emergence of Internet radio. To accomplish this purpose, the paper seeks to: 1) provide insights into agencies that may have direct involvement in potentially regulating Internet radio; 2) explore the concepts of jurisdiction in cyberspace; and 3) address the regulatory challenges that exist when traditional country borders no longer apply.

Nokia's Marketing Stategies Of Mobile Phones In Thailand And Hong Kong, Ajana Ouersoontornwatana

Theses Digitization Project

In recent years, the mobile phone has been used as a tool to conduct business in many areas. The insufficient number of fixed wireless services has created an opportunity for the entry of mobile phone systems into the market to provide telecommunication sevice in Thailand and Hong Kong. Mobile phone use has been growing dramatically during the past ten years as a result of the high rate of economic growth.

Providers Choices In Web-Medical Records: An Analysis Of Trade-Offs Made By Physicians In San Bernardino County, Jay Eriah Shankar

Theses Digitization Project

This thesis concluded that offering physicians an appropriate Web-based transcription service should be well received and improve their medical record management and patient care.

Redlands Nursery And Tree Company, Nathan Michael Miller

Theses Digitization Project

The purpose of this project is to outline a business that is in the start up phase. This business is going to come to life when the City of Redlands approves the plan. The plan is in its final stages with the City of Redlands. The business will be known as Redlands Nursery and Tree Company.

The Emergence Of Online Retail Commerce And The Influence Of Risk On Its Growth, Thidaluk Thangkabutra

Theses Digitization Project

No abstract provided.

The Feasibility Of Establishing A Ministry Of Tourism In The United Arab Emirates, Suhail Al Neyadi

Theses Digitization Project

The purpose of this study is to identify the various events that would attract tourists, and develop strategies that would reach the target market to increase tourism in the United Arab Emirates (UAE), formerly known as the Trucial States prior to 1971.

Integrated Marketing Communications, Yousef Ali Obidan

Theses Digitization Project

The purpose of this project is to review the history of marketing following World War II and the changes taking place in the societies and the marketplace. The last decade of the 20th century brought many changes to the marketplace. Some changes were attributed to the introduction and use of technology while others relate to the expansion of the global marketplace. Customer demands and competitive forces require changes in market strategies.

Integrated Marketing Communications, Yousef Ali Obidan

Theses Digitization Project

The purpose of this project is to review the history of marketing following World War II and the changes taking place in the societies and the marketplace. The last decade of the 20th century brought many changes to the marketplace. Some changes were attributed to the introduction and use of technology while others relate to the expansion of the global marketplace. Customer demands and competitive forces require changes in market strategies.

Data Warehouse Applications In Modern Day Business, Carla Mounir Issa

Theses Digitization Project

Data warehousing provides organizations with strategic tools to achieve the competitive advantage that organazations are constantly seeking. The use of tools such as data mining, indexing and summaries enables management to retrieve information and perform thorough analysis, planning and forcasting to meet the changes in the market environment. in addition, The data warehouse is providing security measures that, if properly implemented and planned, are helping organizations ensure that their data quality and validity remain intact.

Analyzing The Amount And Type Of Information That Is Presented In Thai Television Commercials, Oranee Supthawechaikul

Theses Digitization Project

The globalization of the market place is arguably the most important challenge facing companies. Globilization affects consumer behavior and attitudes in many ways, in that they transcend national borders. Thus, a major challenge facing the international marketer is to identify global market segments and reach them with products, marketing programs, and advertising messages that meet the common needs of the consumers.