Business Commons^™

The Ecology Of Interorganizational Information Sharing, Jane Fedorowicz, Janis L. Gogan, Amy W. Ray

Journal of International Technology and Information Management

Increasingly, companies use interorganizational information systems to support business process partnerships, such as automatic replenishment systems and other supply chain initiatives, invoicing and payments, and insurance claims processing. Inter-firm networking in turn can increase the visibility of information generated and used by business partners. These business partners may experience intended and unintended impacts from the changes in the partnering relationship, in effect altering the ecology of the organization. Yet IT researchers rarely study an organization’s ecology, focusing instead on impacts upon internal processes. Our goal in this paper is to propose a definition of interorganizational information ecology, to provide IT …

Web-Services – The Next Evolutionary Stage Of E-Business, Santosh S. Venkatraman

Journal of International Technology and Information Management

Web-Services are a set of new technologies that promise to take “service-oriented” distributed computing to a whole new level, and eventually take e-business to the next evolutionary stage. Web-Services, in a nutshell, let organizations bridge communication gaps among their information systems, and build new software applications by “stitching” together existing ones. It is capable of integrating applications written in different programming languages, developed by different vendors, and running on different servers with dissimilar operating systems. Web- Services would enable companies to seamlessly connect their information systems and business processes with those of their partners and customers – thus ushering in …

Customer Relationship Management (Crm): A Comparative Study Between U.S.A. And Spain, Jesus Garcia De Madariaga

Journal of International Technology and Information Management

This paper surveys the marketing executives of the top companies in Spain with more than 100 million euros on net sales and reports the status of Customer Relationship Management (CRM) solutions in their companies. The results are compared with the U.S.A. status reported by a previous study developed by InformationWeek Research in 2000 with a sample based on Fortune 500. One hundred and thirty-six companies participated in this study. The data provides insights into the strengths and weaknesses of the CRM in Spain in comparison with USA. Some viable actions are recommended to improve the usage of CRM and to …

A Conceptual Framework For E-Branding Strategies In The Non-Profit Sector, Horst Treiblmaier, Irene Pollach, Arne Floh

Journal of International Technology and Information Management

E-branding provides non-profit organizations (NPOs) with new opportunities to communicate their missions, which is of paramount importance in a market segment that competes for donations and voluntary labor. Since successful e-branding is determined by both internal and external communication strategies, we developed a framework which explains the interdependency of these two factors in NPOs. Our findings are based on qualitative interview data and a website analysis of eleven Austrian NPOs. The NPOs' internal and external e-communication strategies are categorized into three successive levels each and combined in a two-dimensional grid, which shows how NPOs integrate their communication strategies.

Xml: Gateway For Data Mobility And Universal Connectivity, Emmanuel Uzoma Opara

Journal of International Technology and Information Management

Extensible Markup Language (XML) started as an effort to simplify the standard Generalized Markup Language (SGML), which was the International Organization for Standardization’s (ISO) standard for defining data vocabularies. This study investigates XML technology as a substitute to SGML that would be Web friendly, and easy to learn and use while supporting a variety of applications for faster and more efficient data mobility on the Web. It describes several compelling reasons why XML is a useful technology for representing structured data mobility. XML is a markup language used for data structure in a textual form. A specific goal of XML …

Extensible Markup Language (Xml) For Competitive Advantage, William P. Wagner, Ralph Hilken, Q B. Chung

Journal of International Technology and Information Management

eXtensible Markup Language (XML) has received much attention in the popular press lately as a new technology designed to facilitate information sharing among business entities. One of the biggest problems that companies are experiencing today with XML is that many executives do not understand what XML is and why it is important, nor do they understand what its potential impact on their information strategy might be. In this paper, we present an overview of XML and a framework for generating IS strategic alternatives, which was introduced in its original form in the 1980s. This framework is adapted to suit the …

An Investigation Of Internet Auction Markets: Evidence From Ebay, Kevin Bracker, Ken Smith

Journal of International Technology and Information Management

The purpose of this paper was to examine a market with different characteristics than a typical “financial” market using high frequency continuous transactions data. The market selected for this purpose was an Internet auction market for collectibles, specifically Ty Glory BearsTM sold on the eBay, Inc. web site. This market was chosen for its relatively high activity and homogeneity. The results indicated evidence of signaling related to seller’s reputation and product information, seasonality based on day-of-the-week, and limited market dept h.

Examining The Benefits Of Project Management Professional (Pmp) Certification For Is Project Managers And Organizations, Robert C. Mahaney, Bertie M. Greer

Journal of International Technology and Information Management

The project management professional (PMP) certification has gained a positive reputation among project managers as well as with HR managers and recruiters. However, the organizational benefits are untested. This paper examines the business value of PMP certification. The three questions this study investigates are, “What value does certification give project managers?” “What value does certification give organizations?” and “How can organizations encourage project managers to pursue certification?” Content analysis of transcripts from twenty-five structured interviews identified several reasons businesses should encourage their project managers to pursue PMP certification, but many of the benefits are not easily quantified.

Two Developing Countries With Two Different Economic Results: A Comparative Study Of Thailand & Morocco, Debora J. Gillard

Journal of International Technology and Information Management

After visiting Thailand in 1996 and Morocco in 2001, it was very evident that these two countries had many similarities. Both countries are ruled by monarchs, both are developing countries, and both have overcome many adversities. However, today we find these two countries are very different in their involvement in the global community and in their local economic development. This paper is a study of similarities and differences in the development of Thailand and Morocco which has resulted in the current economic status.

Review Of The Opnet It Guru Software, Jeng-Chung Victor Chen

Journal of International Technology and Information Management

The OPNET IT GURU has been in existence for years and designed to be used for the industry and the academics. The simulation software is now in version 10.0 and equipped with abundant features such as: modeling network topology and traffic, application impact assessment, and server capacity planning. The features of modeling network topology and traffic are ideal for network engineers to experiment different kinds of scenarios before implementation of any networks, which in turn could cost the organizations less on the IT budget. The application impact assessment is useful when measuring the end-to-end time of the deployed or to-be-deployed …

Building Relationships That Last: Integrating Public Relations Into Web Design, Richard V. Mccarthy, Jay E. Aronson, Robert Petrausch

Journal of International Technology and Information Management

This paper explores the relationship between web site design, public relations strategy, and a consumer’s intention to return to a web site. This relationship is defined through a model that explores the influence of information satisfaction, particularly when the web site design is congruent with the consumer’s expectations. The public relations dimension extends the consumer web site design model by interjecting a long-term focus on relationship building that organizations will need to make electronic commerce a viable investment in information technology resources. This is significant because it recognizes the importance of developing loyalty and trust online.

Deciding On The Appropriateness Of B2b Reverse Auction Technology Adoption: An Ahp Approach Combined With Integer Programming, Tobias Schoenherr

Journal of International Technology and Information Management

Although Business-to-Business online reverse auctions have emerged as a promising purchasing tool, no research has been found that provides a model to assess the reverse auction decision in a systematic way. This paper fills this gap by presenting an integrated approach, utilizing Analytic Hierarchy Process techniques and an Integer Programming Formulation, to decide whether Reverse Auction Technology (RAT) adoption is cost-effective and appropriate. The model developed is a practical decision support tool that allows for the consideration of both qualitative and quantitative decision factors, and for the adoption of multiple modes of RATs, which are contrasted to traditional purchasing.

A Genetic Algorithm Assisted Hybrid Approach To Web Information Integration, Jia-Lang Seng, Ming-Hsiung Ying

Journal of International Technology and Information Management

No abstract provided.

Studying The Value Of Information Sharing In E-Business Supply Chain Management, Aryya Gangopadhyay, Zhensen Huang

Journal of International Technology and Information Management

The supply chain management of goods and services involves multiple trading partners such as raw-material suppliers, manufacturers, distributors, and retailers. Every one of these trading partners need to determine their requirements, in terms of merchandise, and match them against availability, pricing, and cost of transportation. At every step of the supply chain economics information retrieval is a crucial and recurring process. In this paper we study information sharing as a strategy for improved decision making that can increase the profitability of the entire supply chain. We describe various different models for information sharing and illustrate the benefits of information sharing …

Improving Workflow In Home Healthcare Industry: A Case Study, Mohan Rao, Norma Teran, Michael Savard

Journal of International Technology and Information Management

Home healthcare industry is facing increasing pressure to change business processes and manage information flow electronically. With the help of a case example, this paper describes how a web- based system could improve the workflow communication problems in home healthcare companies. Every department of the case company has its own software to assist in everyday operations but is unable to communicate with one another electronically. All documents necessary in the coordination of care have to move physically between departments. The proposed solution is a web-based electronic form management system that would improve regulatory compliance and operating efficiency.

Measuring Online Students' Ability To Apply Programming Theory: Are Web Courses Really Working?, Kathryn A. Marold, Wayne Haga

Journal of International Technology and Information Management

As a response to troubling doubts about the success of Web-delivered courses that include problem solving and critical thinking skills, the authors gathered data from two online sections of the CIS Application Programming with Visual Basic course at Metropolitan State College of Denver over two semesters and compared it with the data from classroom sections. T-tests showed a significant difference in the means of student projects and tests that required application of theory learned. All sections of the course used the same syllabus and assignments and were taught by the same instructor. Internet students scored significantly lower in theory portions …

A Study Of The Relationship Between Internet Diffusion And Culture, Ravi Nath, N.R. Vasudeva Murthy

Journal of International Technology and Information Management

The unevenness in the diffusion rates of the Internet across nations is commonly referred to as the “digital divide.” Technological, economic and political factors are often mentioned as the primary contributing factors to this digital gap. However, there is sufficient evidence in support of the proposition that a nation’s culture also plays a role in how citizens adopt and use technology innovations. This paper examines the relationship between the cultural dimensions proposed by Hofstede and the Internet adoption rate of nations. Data from sixty-two countries are used to establish a regression model and the empirical results show that cultural traits …

The Impacts Of Conflicts On Requirements Uncertainty And Project Performance, Houn-Gee Chen, James J. Jiang, Jun-Cheng Chen, J T. Shim

Journal of International Technology and Information Management

Conflict is a pervasive phenomenon that permeates information systems development and implementation. The literature has indicated that conflicts, due to their association with negative emotion, will negatively influence IS project development, even after controlling for the effects of conflict management and resolution; however, the negative emotional characteristic of conflict alone has a limited explanatory power of IS project success. The purpose of this study is to provide additional insight, by including requirement uncertainty as the mediator variable, of the impacts of conflicts on project performance. Surveys were sent to Taiwan’s top 1600 companies and the results support the hypotheses. The …

Development Of An It Balanced Scorecard, Theophilus B.A. Addo, Chee W. Chow, Kamal M. Haddad

Journal of International Technology and Information Management

There is a generally acknowledged dearth of metrics for effectively measuring organizational performance. This is particularly true of the IT function, whose contribution to a firm’s “bottom line” has been frequently called to question. This paper describes the development of a performance measurement tool called the Balanced Scorecard, which can be used to assess IT performance within the context of overall corporate strategy and financial performance. Data for the scorecard was obtained via a survey of senior IT executives in various organizations. The paper concludes with a set of guidelines for successfully implementing an IT Balanced Scorecard, as well as …

The Demand For Information Technology Knowledge And Skills: An Exploratory Investigation, Stuart D. Galup, Ronald Dattero, Jim J. Quan

Journal of International Technology and Information Management

Organizations are always in search of appropriate information technology knowledge and skills to carry out normal business operations. Such demand is directly impacted by the overall economic conditions. During stressful economic times, managers, facing tough budgetary pressure, are forced to examine more thoroughly what knowledge and skills are needed to survive. This paper investigates the desired information technology knowledge and skills that employers are searching for in these turbulent times. We examine the content of job advertisements for information technology professionals placed in an online job placement website over a 2 year period, 2001-2002.

December 2003, Inland Empire Business Journal

Inland Empire Business Journal

Fieldstone Communities

The Scandal in Mutual Funds

Vicenti, Lloyd & Stutzman

CWCI Study

Two young Entrepreneurs

Gifts to Employees

The Mikhail Darafeev Tradition t

Cal State San Bernardino Anthropology Museum

Management/Consulting ............................ 7

Law .............................................................. 9

Opinion/Commentar)· .............................. } 0

Close-Up .................................................... l2

Computers/Technology ............................ 13

Corporate Profile ...................................... IS

Corner on the Market ........................ 16-17

Managing .................................................. 18

Getting Organized .................................... 19

Education .................................................. 22

In the Interest of Women .......................... 24

Investments & Finance ........................ 25-29

Health .................................................. 30-31

Health Care Services Supplement ...... 32-35

Desert Business Journal .......................... 36

Restaurant Review ................................... .40

Cigar Lovers Weekend ............................. …

November 2003, Inland Empire Business Journal

Inland Empire Business Journal

Bakersfield 2003 Business Conference

Sen, Jim Brulte Spoke at the Quarterly Meeting of the San Antonio Hopsital Foundation

The Pros and Cons of Municipally-owned Utilities

Human resources

Law

Commentary/Opinion

Let’ s Quit and Go to Spain

SB Arts Council Announces Exhibition

Close-Up

Computers/Technology

Corporate Profile

Getting Organized

Corner on the Market

Managing

The 21st Annual Wildlife Festival

Retail Sales Supplement

Education

In the Interest of Woman: Women With a Heart for Pomona

Investment and Finance

Health

Desert Business Journal

Employer’s Page

Restaurant Review

Executive Time Out

Manager’s Bookshelf

Statler’s Best Bets

Calendar

October 2003, Inland Empire Business Journal

Inland Empire Business Journal

Animatronics, an Industry That Inspired the Unique Inventive Mind of Garner Holt

“Job Killer” Bills Pass

Close-Up

Law

Opinion/Commentary

Oh, Oh - Mortgage Delinquencies Rise in the Second Quarter

Boys & Girls Clubs of Southwest County Receives $10,000 Verizon Grant

Protection Against the Devastating Fires

Computers/Technology

Corporate Profile

Corner on the Market

Getting Organized: The Importance of How You Sound

Managing

Airline industry Recovering Says OAG

590 KRLA-AM Presents “The Laura Ingraham Radio Program”

Education

International Trade

Economic Development

Investments & Finance

Health

Desert Business Journal

Restaurant Reviews

Statler’s Best Bets

Manager’s Bookshelf

Executive Time Out

September 2003, Inland Empire Business Journal

Inland Empire Business Journal

Inland Empire Seniors Have Multiple Retirement Options

Parallels Between the Palestinian Conflict and the Settling of the American West

Senator Tom McClintock Speaks to the I.E. Business Journal

Students Turn to the University of Redlands School of Business

Law

Computers/Technology

Close-Up

Corner on the Market

Corporate Profile

Managing

$28 Million Industrial Park Targets ‘Immediate Need’ in I.E. Market

CSUSB Professor Fred Jandt Is Named Interim Dean at CSUSB Palm Desert

Education

Investments and Finance

Health: Benchmark medical Consultants Inc. Announces Alliance With Second Image

Desert Business Journal

Getting Organized

In the Interest of Woman

Restaurant Review

Statler’s Best Bets

Manager’s …

August 2003, Inland Empire Business Journal

Inland Empire Business Journal

Inland Empire Fitness Clubs Offer a Variety of Options

Woman Find Successful Careers in I.E. Commercial Real Estate

Commentary

Expansion and relocation

Bob Balzer Gives Credit to His Team for His Successful Publishing Career

Close-Up: Successful O’Reilly Public Relations Firm Serves Diverse Client Base

Second Page 1: Arrowhead Regional Medical Center Hosts National Youth Leadership Forum

Health

Real Estate

In the Interest of Woman

Restaurant Review

Lists: Largest Employers

Lists: Top Health Care

Lists: MBA

July 2003, Inland Empire Business Journal

Inland Empire Business Journal

How Globalized Is California’s Economy?

Peace Corps Experience Enhances Local Businesses

Some of the Worst Job Killer Bills Are Still Alive

The Ontario Convention Center, a Shining Example

High Desert Report

Commentary

Computers/Technology

Law

Corporate Profile

Closeup

Second Page 1

Education: Ontario’s Machinists’ School Receives State Training Funds

Getting Organized

Employer’s Page

Health

U.S Small Business Administration Marks 500th Anniversary

Investments and Finance

Desert Business Journal

Restaurant Review

Statler’s Best Bets

Manager’s Book-Shelf

Henry Holtzman, Longtime I.E. Business Journal Columnist Wins Playwright Competition

Executive Time Out

June 2003, Inland Empire Business Journal

Inland Empire Business Journal

IEUA Headquarters Construction Stays on Schedule

UCR rapid Evolution in the 21st Century

CVB Financial Corp. and Kaweah National Bank Jointly Announce Merger

Commentary

High Technology: It Takes Two

High Technology: Lighting up Wonderland

Corner on the Market

Law Managing

Close-Up

Corporate Profile

City of Ontario and Senior Community Celebrate Grand Opening of Mountain View Apartments

Getting Organized

In the Interest of Woman: 2003 Woman & Business Overview

In the Interest of Woman: Taking Your Fast-Growing Business to the Next level

Health Care Supplement: What is Stress?

Restaurant Review

Statler’s Best Bets

Golf

Executive Time Out

Travel & Leisure

Calender

June 2003, Inland Empire Business Journal

Inland Empire Business Journal

IEUA Headquarters Construction Stays on Schedule

UCR rapid Evolution in the 21st Century

CVB Financial Corp. and Kaweah National Bank Jointly Announce Merger

Commentary

High Technology: It Takes Two

High Technology: Lighting up Wonderland

Corner on the Market

Law Managing

Close-Up

Corporate Profile

City of Ontario and Senior Community Celebrate Grand Opening of Mountain View Apartments

Getting Organized

In the Interest of Woman: 2003 Woman & Business Overview

In the Interest of Woman: Taking Your Fast-Growing Business to the Next level

Health Care Supplement: What is Stress?

Restaurant Review

Statler’s Best Bets

Golf

Executive Time Out

Travel & Leisure

Calender

May 2003, Inland Empire Business Journal

Inland Empire Business Journal

Small Business Owners Protest Skyrocketing Costs of Staying In Business

AMC Theatres Will Anchor Victoria Gardens in Rancho Cucamonga

Harvey Mudd, Scripps Colleges Receive $2.5 million Teaching

Western Realco Plans $10,000,000 Project for Ontario’s “Underserved” Small Business Sector

Close-Up

Managing

Opinion/Commentary

Tanner EDA Expands Global Network With Japanse Subsidiary

Corporate Profile

Corner on the Market

Getting Organized

Lists: Law Firms

Law

Investments & Finance

Second Page 1

Lists: Largest Credit Unions

Employer’s Page: Employee Drug testing Is More Than Just a “Major League” Issue

Manager’s Bookshelf

Statler’s Best Bets

Restaurant Review

Carnival’s New Long beach CruiseTerminal Is Open

Executive Time …

May 2003, Inland Empire Business Journal

Inland Empire Business Journal

Small Business Owners Protest Skyrocketing Costs of Staying In Business

AMC Theatres Will Anchor Victoria Gardens in Rancho Cucamonga

Harvey Mudd, Scripps Colleges Receive $2.5 million Teaching

Western Realco Plans $10,000,000 Project for Ontario’s “Underserved” Small Business Sector

Close-Up

Managing

Opinion/Commentary

Tanner EDA Expands Global Network With Japanse Subsidiary

Corporate Profile

Corner on the Market

Getting Organized

Lists: Law Firms

Law

Investments & Finance

Second Page 1

Lists: Largest Credit Unions

Employer’s Page: Employee Drug testing Is More Than Just a “Major League” Issue

Manager’s Bookshelf

Statler’s Best Bets

Restaurant Review

Carnival’s New Long beach CruiseTerminal Is Open

Executive Time …