Business Commons^™

"Intonations Of Their Own Language": An Analysis Of Leadership And Resonance In Two Progressive Young-Adult-Filled Congregations In The Pacific Northwest., D. Bethan Theunissen

Dissertations

Christendom in Canada and the United States is in decline, and young adults are leaving the church in considerable numbers. This exodus is especially noticeable in mainstream religious denominations, although evangelical groups are beginning to experience a similar waning. The fastest-growing “religious” group consists of those who identify with no religion.

Simultaneously, young adults are experiencing a far longer entry process into adulthood after adolescence than those who went before them. They also experience the world as unstable and impermanent. Their needs and the church’s needs could converge but instead seem to be antithetical to each other in ways that …

Implementation Of Operational Excellence: Challenges Related To Employee Perception And Organizational Culture, Ruben Fontes

Dissertations

Industries that are traditionally technical and hierarchical present a variety of challenges for today’s leaders, particularly given the rapidly evolving, technology-driven global business environment. In addition, the movement toward more collaborative and horizontal work environments encourages a uniquely collective perspective comprised of individuals who are expected to continually shift between innovation and conformance. Success in the contemporary business environment largely depends on a firm’s speed and efficiency in relation to its competitors, which challenges leaders to not only remain on the cutting edge of their respective industries, but also stay “in tune” with the inner workings of their organizations in …

Clients As Voting Board Members: A Mixed Methods Examination Of San Diego County Nonprofit Human Services Organizations, Elaine Marie Lewis

Dissertations

The literature suggests that thoughtful board composition generates more strategic and thoughtful policymaking. This study examined one aspect of board composition that is frequently cited as a source of more strategic and thoughtful policymaking: clients as voting members.

This study used descriptive and inferential statistics to examine the prevalence of, and the factors associated with clients participating as board members of human services nonprofit organizations in San Diego County. Through a review of the most recent 12 months of board meeting notes, this study also explored the level of participation of two clients on the board of directors of one …

Understanding Women Leaders In A Male-Dominated Profession: A Study Of The United States Marine Corps' Women Generals, Marianne S. Waldrop

Dissertations

Contemporary organizations are increasingly realizing that future success requires a significant shift in leadership due to globalization, flattened organizational command and control structures, rapid technology growth, and the shift from manufacturing to service industries. Specifically, current leaders and scholars have begun to recognize the importance of employee diversity within organizations, and in particular the critical need to tap into the underutilized half of the population—women. Yet, the efforts to recruit, develop or retain women has been minimal, leading to metaphors such as glass ceiling and labyrinth, which characterize the institutional, social and personal barriers women encounter when seeking high-level leadership …

Ethnic Diversity Of Boards Of U.S. Companies: Business Sustainability And Group Dynamics, Saajan Sappal

UROP Posters

Ethnic minorities are significantly underrepresented on the Board of Directors of large US firms. White males comprise nearly twice the proportion of directorships of Fortune 1000 companies as they do the total US population. Ethnic diversity in corporate governance is valued as an asset per two prominent theories: Resource Dependence theory and Agency theory. However, Ethnic diversity on the Board of Directors can also impair the group process per Status theory and constraints such as tokenism and marginalization. This paper is aimed at developing both a theoretical and empirical understanding of the value of ethnic minorities on the Board of …

An Exploration Of The Use Of Photovoice-Inspired Techniques To Facilitate Narrative Leadership In A Small Group Of Middle-Aged Women, Michelle M. Zive

Dissertations

Leadership often is defined as a persuasive relationship. Over the last two decades, narrative leadership has been viewed in the Leadership Studies literature as a source of persuasion. Narrative leaders use stories to impact others in both large-scale political and social movements, as well as in large-scale organizations. Even as this has been happening, the field also has begun to re-conceptualize leadership as a group rather than an individual process, a view of leadership sometimes characterized as shared leadership. There is limited understanding of whether narrative leadership operates in shared leadership situations and a dearth of literature about specific techniques …

A Dynamic Perspective On Diverse Teams: Moving From The Dual-Process Model To A Dynamic Coordination-Based Model Of Diverse Team Performance, Kannan Srikanth, Sarah Harvey, Randall Peterson

Research Collection Lee Kong Chian School Of Business

The existing literature on diverse teams suggests that diversity is both helpful to teams in making more information available and encouraging creativity and damaging to teams in reducing cohesion and information sharing. Thus the extant literature suggests that diversity within teams is a double-edged sword that leads to both positive and negative effects simultaneously. This literature has not, however, fully embraced the increasing calls in the broader groups literature to take account of time in understanding how groups function [e.g. Cronin, M. A., Weingart, L. R., & Todorova, G. (2011). Dynamics in groups: Are we there yet? The Academy of …

Improving The Patient Experience By Implementing Patient-Centered Care In A Community Hospital, Richard A. Billingsley Dnp, Mha, Rn

Doctor of Nursing Practice (DNP) Projects

Health care is a complex business currently undergoing extensive reform. These changes require new methods of care deliver and ways in which health care organizations are operating. At the forefront of this change effort is the 2010 Patient Protection and Affordable Care Act, which is transforming health care from a volume-based, fee-for-service process to the delivery of services that have value, improve quality outcomes, increase satisfaction, elicit greater efficiency, demonstrate improved safety outcomes, show cost-effectiveness, promote better access to services, and result in high reliability between providers and organizations. The goal of providing a more positive health care experience is …

The Challenges Of Leading Change In Health-Care Delivery From The Frontline, Vivienne Byers

Articles

Aim: The public sector is facing turbulent times and this challenges nurses, who are expected to serve both patient interests and the efficiency drives of their organisations. In the context of implementing person-centred health policy, this paper explores the evolving role of front-line nurses as leaders and champions of change.

Background: Nurses can be seen to have some autonomy in health-care delivery. However, they are subject to systems of social control. In implementing person- centred policy, nurses can be seen to be doing the best they can within a constrained environment.

Method: A survey of nursing practice in person-centred health-policy …

The Impact Of Employee Engagement On Job Performance And Organisational Commitment In The Egyptian Banking Sector, Dr. Maha Ahmed Zaki Dajani

Business Administration

During the past two decades, employee engagement became a very popular managerial construct. Organisations use different engagement building tools in order to stay competitive and improve performance. Though there is an increasing contribution in human resource consulting agencies on the concept of employee engagement, yet there is a shortage of academic studies on that construct, especially in emerging economies countries. This engagement gap grew more in importance amidst the waves of ongoing recession and resource scarcity battles prevailing in the Middle Eastern Region, in general, and in Egypt in particular. This is an exploratory study that aims to identify the …

Examining The Interplay Of Supervisor And Subordinate Leadership Style In The Performance Evaluation Process, Victoria A. Neuhauser

Honors College Theses

The purpose of this study is to determine if differences in leadership behavior preferences in subordinates and supervisors can lead to quantitative differences in performance evaluation scores. Leadership behavior was considered on two dimensions: preference for person-oriented behaviors and preferences for task-oriented behaviors. Findings indicate that leaders with a preference for task-oriented behaviors tend to rate subordinates with the same preferences higher than subordinates with different preferences. No such relationship could be found for person-oriented leaders. Leaders with equal preference for task- and person-oriented behaviors produced, on average, equivalent scores for both types of subordinates. In a business context, the …

Towards Entrepreneurial Learning Outcomes In Business Education And Beyond – Next Practice? Design & Guidance, Anthony Paul Buckley

Other

High growth economies can be differentiated from low growth economies by their high investment in knowledge, low knowledge filter and high levels of entrepreneurial capital. These states help create entrepreneurial capital by providing their citizens with opportunities to learn to be more enterprising in their pursuit of value creation and capture. What should be taught, how and what are the appropriate learning outcomes of entrepreneurship education and training (EET) then become the relevant questions. This paper reviews the relevant EET literature, assesses current thinking and practice and concludes, in the absence of empirical evidence in favour of a particular pedagogical …

The Effects Of Gender Differences In Networking On Pay Equity And Leadership Opportunities, Mackenzie L. Kiser

Finance Undergraduate Honors Theses

This report was undertaken in an effort to establish the causes of gender differences in pay and leadership achievement in the United States. The report attempted to add a fresh perspective to the issues of the Wage Gap and Glass Ceiling by analyzing differences between the networking habits of male and female professionals and whether they are responsible for gender inequalities. Through an online survey of 55 professionals, it was established that high income individuals were invited to more organized networking opportunities than low income individuals (p=0.103) and attended significantly more organized networking events than low income individuals(p=0.094) and men …

Abusive Supervision And Psychological Capital: A Mediated Moderation Model Of Team Member Support And Supervisor-Student Exchange, Zhenyu Liao, Yuchuan Liu

Research Collection Lee Kong Chian School Of Business

Embedded in higher educational settings, this study examines the relationship between abusive supervision and psychological capital and the mechanism through which abusive supervision and team member support interact to influence psychological capital with supervisor-student exchange mediating the interaction with psychological capital. Data collected from 222 graduate students in six Chinese universities supports our mediated moderation model: abusive supervision negatively relates to psychological capital and supervisor-student exchange mediates the positive moderating effect of team member support on the relationship between abusive supervision and psychological capital. Theoretical and practical implications of these findings are discussed.

Conveying The Adaptation Of Management Panaceas: The Case Of Management Gurus, Timothy Adrian Robert Clark, Pojanth Bhatanacharoen, David Greatbatch

Research Collection Lee Kong Chian School Of Business

In this chapter we examine how management gurus through the telling of epiphanic and non-epiphanic stories convey the level of adaptability of their ideas. We argue that for their ideas to leave the auditorium with the audience members they have to present them in ways which convincingly demonstrate that they are potentially pertinent to the variety of working lives of those who attend. Drawing on a Conversation Analytic approach, the chapter shows that in the post-story assessment the gurus use a double structure of humor then seriousness. The contrast between the light-heartedness of the story and the seriousness of the …

Transformational Leadership Increases Self-Determination And Positively Impacts Hospitality Frontline Employees, Xiao Zhang

UNLV Theses, Dissertations, Professional Papers, and Capstones

This professional paper presents literature by exploring the role of self-determination theory between the relationship of transformational leadership and hospitality employees’ well-being. It integrates the present research on leadership style, needs theory and well-being and provides useful and meaningful information for executives and organizations who are dedicated to improve employees’ well-being.

Servant Leadership And Related Issues In Chinese Hotel Industry, Yiqing Wang

UNLV Theses, Dissertations, Professional Papers, and Capstones

Because of the economy growth and the Open Door Policy, Chinese hotel industry was under a huge expansion. Since more and more western customers are visiting and Chinese customers are having more hotel experience abroad, the service Chinese hotels used to provide dose not meet the standard anymore. So the managers and leaders need to find an appropriate approach to encourage their employees to improve the service to their customers. This research went through over 40 articles about Chinese hotel industry and Chinese culture and found out that servant leadership style should be the best approach to engage the employees.

Incremental Validity Of Leaderless Group Discussion Ratings Over And Above General Mental Ability And Personality In Predicting Promotion, Xavier Borteyrou, Filip Lievens, Marilou Bruchon-Schweitzer, Anne Congard, Nicole Rascle

Research Collection Lee Kong Chian School Of Business

Leaderless group discussions (LGDs) constitute one of the oldest assessment center exercises. In recent times, their added value has sometimes been questioned in light of trends to streamline assessment centers. The purpose of the present study is to examine the incremental validity of LGD ratings over cognitive ability scores and personality ratings for the prediction of extrinsic career success (i.e., promotion speed and number of promotions). We investigated this issue in the context of the promotion of French naval officers (N=93) in an academy for high-level executive positions over a 10-year period. Results indicated that LGD ratings accounted for incremental …

Selling Expert Knowledge: The Role Of Consultants In Singapore's New Economy, Hans-Dieter Evers, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

We are currently witnessing a major transition from the old type of industrialsociety with its traditional dominance of manufacturing work and old industrialclasses to an information and knowledge-based society (Albrow and King 1981;Drucker 1994; Stehr 1994; Hannerz 1996; Baber 1998; Evers 2000, 2000a,b,c)which is believed to have the following characteristics:· Its members have attained a higher average standard of education incomparison to other societies and a growing proportion of its labour force areemployed as knowledge workers. In other words, there is a significantreduction in the number of people working in operational roles, whileemployment in professional, knowledge-based roles has risen.· Its …

Situational Judgment Test, Britt De Soete, Filip Lievens

Research Collection Lee Kong Chian School Of Business

In this article, we give an overview of situational judgment tests (SJTs) as selection instruments. Their history, basic characteristics, and development are presented. The available research evidence regarding their reliability, construct-related validity, criterion-related validity, incremental validity, subgroup differences, and test-taker perceptions is also reviewed. As a general conclusion, the increasing popularity of SJTs in personnel selection seems to be accredited to their potential to capture a variety of constructs and for different purposes. Additionally, SJTs are able to predict several job-related and/or academic criteria while at the same time offering prospects permitting to select for diversity.

Whistleblowers: Loyal Corporate Employee Or Disloyal Employee?, Debra Wroge

Communication and Theater Association of Minnesota Journal

Whistleblowers have received much media attention and scrutiny during the last decade due to high-profile corporate scandals and reports of unlawful activities in government and private sector corporations. There is a changing trend in the perception of whistleblowers from troublemakers to loyal employee. Interviews, based on a FBI whistleblower case, were conducted with eight employees in a Fortune 200 company. Results of qualitative analysis and findings reported in this paper support the perception of whistleblowers as loyal employees who have a strong sense of right and wrong, and are committed to calling attention to wrongdoing. The solution proposed is a …

The Role Of Demographics: Who Engages In And Who Benefits From Family Supportive Supervisor Behavior?, John Neglia

Doctor of Business Administration Dissertations

Organizations have traditionally instituted formal workplace benefits to help employees alleviate the stress of work-family conflict. However, largely due to implementation difficulties, the effectiveness of formal work-family benefits is questionable. Informal workplace supports, such as family supportive supervisor behavior (FSSB) provide a better explanation for employee well-being. However, we know little about what predicts FSSB or about which employees benefit from it the most. Thus, the purpose of this study is to empirically examine demographic predictors of FSSB and of which employees benefit most from FSSB.

Drawing on social identity theory, a research model is proposed to examine whether an …

Perspective: Influencing Systemic Change, Lilliam Lowery, Ed. D.

Leadership Hour at Otterbein University

Dr. Lowery comes to FutureReady Columbus from the Maryland State Department of Education, where she served as state superintendent of schools. Under her leadership, Maryland has consistently finished among the nation’s top performing state school systems, according to Education Week’s Quality Counts, the most comprehensive assessment of the state of American education.

Professional Identity And You: Why Self-Concept Matters In Librarianship, Kevin Tanner

FIMS Presentations

Kevin Tanner addresses the importance of professional identity in librarianship. In the Summer 2015 semester, he completed an independent study on the construction of professional identity of librarians on Twitter through professional development and networking. During this session, he shares the results of that study and give suggestions on how you can begin to find your own professional identity while still retaining your individuality. While there are many stereotypes about librarians, they are not “one-size-fits-all” professionals, and a new modern image of the professional has begun to emerge in the digital age through a thoughtful reflection on identity.

Organizational Lessons From Social Change Gone Awry, Raymond L. Forbes

All Faculty and Staff Scholarship

Do big organizations actually learn from their colossal social change mistakes and attempt to profit from them? This paper presents a massive strategic organizational change effort gone astray. It both describes and analyzes the change from the reflective perspective of an insider. Offering a non-traditional description of the various phases of the social change process, this work showcases the counter-cultural nature of the effort. It also discusses the Zeitgeist or situational context, the relevant history of the affected organization, and provides insights into the various parties impacted by the change. Additionally, this piece notes the limits of power, rationality and …

The Development Of Job-Based Psychological Ownership, Robert B. Bullock

Industrial-Organizational Psychology Dissertations

Psychological ownership has come to light as an important state with strong implications on employee attitudes and behaviors. However, relatively little attention has been paid towards the process by which employees come to develop feelings of psychological ownership towards their work, particularly regarding the role played by individual traits in this process. Ownership theorists claim that personality and disposition should matter (Mayhew, Ashkanasy, Bramble, & Gardner, 2007; Pierce & Jussila, 2011), yet these claims remain largely untested.

The purpose of the current investigation is to address these gaps by exploring how employee disposition and job design contribute to the development …

The Brief Aggression Questionnaire: Reliability, Validity, And Structure, Gregory D. Webster, C. Nathan Dewall, Richard S. Pond, Timothy Deckman, Peter K. Jonason, Bonnie M. Le, Austin Lee Nichols, Tatiana Orozco Schember, Laura C. Crysel, Benjamin S. Crosier, C. Veronica Smith, Elizabeth Layne Paddock

Research Collection Lee Kong Chian School Of Business

In contexts that increasingly demand brief self-report measures (e.g., experience sampling, longitudinal and field studies), researchers seek succinct surveys that maintain reliability and validity. One such measure is the 12-item Brief Aggression Questionnaire (BAQ; Webster et al., 2014), which uses 4 3-item subscales: Physical Aggression, Verbal Aggression, Anger, and Hostility. Although prior work suggests the BAQ's scores are reliable and valid, we addressed some lingering concerns. Across 3 studies (N = 1,279), we found that the BAQ had a 4-factor structure, possessed long-term test–retest reliability across 12 weeks, predicted differences in behavioral aggression over time in a laboratory experiment, …

Institutional Control And Corporate Governance, Geoffrey Christopher Rapp

BYU Law Review

No abstract provided.

A Mixed-Methods (Quantitative-Qualitative) Study To Identify The Perceived Level Of, Zeky Zardo

Dissertations

Different approaches to developing leaders have been established through various forms of self-assessment, action learning, and education and training activities (Smither et al., 2005). The existing body of research on the impact and success of college and university leadership development programs focuses heavily on undergraduate leadership programs and not graduate-level programs such as the Master of Business Administration (MBA) or the doctorate. The purpose of this mixed-methods (quantitative–qualitative) study was to identify the perceived level of transformational leadership skill development by students enrolled in a doctoral program in organizational leadership. In addition, it was the purpose of this study to …

Trust In People And Trust In Technology: Expanding Interpersonal Trust To Technology-Mediated Interactions, Evgeniya Evgenieva Pavlova Miller

USF Tampa Graduate Theses and Dissertations

Trust is necessary for human interactions. It provides the ability to participate in risky behaviors without engaging in a laborious risk-benefit analysis about the situation at hand. The introduction of information and communication technologies has brought about new ways of communicating (e.g., text messaging, video conferencing). Despite the benefits stemming from the ability to communicate through technology, the lower quality and quantity of communication cues exchanged during a technology-mediated interaction can hamper the development of trust.

This study examined the relationship between interpersonal trust and trust in technology during a technology-mediated dyadic interaction and aimed to determine whether interpersonal trust …