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Full-Text Articles in Business

Theresource, Georgia Southern University May 2015

Theresource, Georgia Southern University

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The Corporate Social Responsibility And Financial Performance Debate, Andrew K. Nunn May 2015

The Corporate Social Responsibility And Financial Performance Debate, Andrew K. Nunn

Finance Undergraduate Honors Theses

Much controversy surrounds the theoretical link between corporate social responsibility (CSR) and financial performance. Many different empirical studies have reached conclusions that this link is either positive, neutral, negative, or non-existent. In this paper, a thorough literature review is conducted seeking an explanation for the contradiction and disagreement present in current literature on the subject. Six key factors causing this contradiction were highlighted and examined in the review. A comprehensive understanding of the contradiction in this field will help researchers avoid historic pitfalls in future research, and may eventually lead to a definitive understanding of the financial implications of CSR. …


Nurse Managers' Hiring Selection Of Newly Licensed Rns: A Grounded Theory Approach, Susan Adamek May 2015

Nurse Managers' Hiring Selection Of Newly Licensed Rns: A Grounded Theory Approach, Susan Adamek

UNLV Theses, Dissertations, Professional Papers, and Capstones

The purpose of this research study was to construct a substantive grounded theory regarding how acute care nurse managers select the newly licensed RNs (NLRNs) they hire. This is important because a good selection process can reduce expensive employee turnover and improve teamwork on units. There has been extensive research regarding interventions that improve the retention of NLRNs after they are hired, such as residency programs, preceptors, mentors and support groups, but there is very little in the literature about the processes or preferences nurse managers use to select the right candidates to be hired. A constructivist grounded theory approach …


Methods Of Teaching Social Intelligence And Its Impact On Service Quality, Martee Fischman May 2015

Methods Of Teaching Social Intelligence And Its Impact On Service Quality, Martee Fischman

UNLV Theses, Dissertations, Professional Papers, and Capstones

Current literature on social intelligence was reviewed and analyzed and most was focused on the general understanding of social intelligence and methods of measurement. There is little literature that connects social intelligence to the business world and none that focuses on the hospitality industry. It is important to fill the gap in research because social intelligence could have a significant impact on service quality, which in turn affects revenues. The current literature provides a good foundation, but more research is needed in the hospitality industry to determine the impact social intelligence actually has on service quality. Experimentation utilizing several measurement …


We're All In This Together: Mentoring In Academic Libraries (Poster), Matt Ruen, Cara Cadena, Betsy Williams May 2015

We're All In This Together: Mentoring In Academic Libraries (Poster), Matt Ruen, Cara Cadena, Betsy Williams

Presentations

Navigating a new job can be difficult for both new and experienced librarians. How will you learn “the way we do things here”? Mentoring can play a key role in helping librarians find their way to becoming effective professionals. Grand Valley State University currently has several formal mentoring programs for new librarians, in addition to informal mentoring. Our poster will discuss GVSU’s mentoring programs and the purposes they serve—acclimating to university culture, developing position-specific skills, and successfully participating in the scholarly process. We will include our experiences and perspectives as recent participants in these programs. This discussion will include insights …


Developing A Global Mindset For Leadership Success In Asia, Richard Raymond Smith May 2015

Developing A Global Mindset For Leadership Success In Asia, Richard Raymond Smith

Research Collection Lee Kong Chian School Of Business

No abstract provided.


Guidelines And Ethical Considerations For Assessment Center Operations, Deborah E. Rupp, Brian J Hoffman, David Bischof, William Byham, Lynn Collins, Alyssa Gibbons, Shinichi Hirose, Martin Kleinmann, Jeffrey D. Kudisch, Martin Lanik, Duncan J. R. Jackson, Myungjoon Kim, Filip Lievens, Deon Meiring, Klaus G. Melchers, Vina G. Pendit, Dan J. Putka, Nigel Povah, Doug Reynolds, Sandra Schlebusch May 2015

Guidelines And Ethical Considerations For Assessment Center Operations, Deborah E. Rupp, Brian J Hoffman, David Bischof, William Byham, Lynn Collins, Alyssa Gibbons, Shinichi Hirose, Martin Kleinmann, Jeffrey D. Kudisch, Martin Lanik, Duncan J. R. Jackson, Myungjoon Kim, Filip Lievens, Deon Meiring, Klaus G. Melchers, Vina G. Pendit, Dan J. Putka, Nigel Povah, Doug Reynolds, Sandra Schlebusch

Research Collection Lee Kong Chian School Of Business

This document’s intended purpose is to provide professional guidelines and ethical considerations for users of the assessment center method. These guidelines are designed to cover both existing and future applications. The title assessment center is restricted to those methods that follow these guidelines.


Emotional Labor Actors: A Latent Profile Analysis Of Emotional Labor Strategies, Allison S. Gabriel, Michael A. Daniels, James M. Diefendorff, Gary J. Greguras May 2015

Emotional Labor Actors: A Latent Profile Analysis Of Emotional Labor Strategies, Allison S. Gabriel, Michael A. Daniels, James M. Diefendorff, Gary J. Greguras

Research Collection Lee Kong Chian School Of Business

Research on emotional labor focuses on how employees utilize 2 main regulation strategies—surface acting (i.e., faking one’s felt emotions) and deep acting (i.e., attempting to feel required emotions)—to adhere to emotional expectations of their jobs. To date, researchers largely have considered how each strategy functions to predict outcomes in isolation. However, this variable-centered perspective ignores the possibility that there are subpopulations of employees who may differ in their combined use of surface and deep acting. To address this issue, we conducted 2 studies that examined surface acting and deep acting from a person-centered perspective. Using latent profile analysis, we identified …


Effect Of Conflict On Team Performance And Satisfaction Among Health Profession Students, Jeffery D. Kaufman Ph.D Apr 2015

Effect Of Conflict On Team Performance And Satisfaction Among Health Profession Students, Jeffery D. Kaufman Ph.D

Online Journal for Workforce Education and Development

Objective: This study continues prior research investigating the relationships between task conflict, relationship conflict, team performance, and team member satisfaction within teams of students in programs that tend to matriculate to healthcare professions. Background: As the use of teams both in practice and education continues to increase, understanding how conflict impacts team processes becomes ever more important. Methods: Student teams (n = 47) completed two different decision tasks as well as instruments that measured their individual levels of perceived task conflict, relationship conflict and satisfaction with their team. Results: No significant relationship was identified between either types of conflict …


Desarrollo Del Capital Humano Y Su Impacto En El Desempeño De Una Institución Microfinanciera No Regulada Del Perú, Sylvia Gonzalez, Santos Guerrero, Alfredo Matos Chamorro, Edelmira Picon Ventocilla Apr 2015

Desarrollo Del Capital Humano Y Su Impacto En El Desempeño De Una Institución Microfinanciera No Regulada Del Perú, Sylvia Gonzalez, Santos Guerrero, Alfredo Matos Chamorro, Edelmira Picon Ventocilla

Faculty Publications

This study analyzes the relationship between the promoters of human capital and performance of an unregulated microfinance institution (IMNR) in Peru in 2009. A cross-sectional study was conducted using the survey Human Capital Management (HCM, for its acronym in English ) by Bassi and McMurrer (2007) for the Community Banks program of the nongovernmental organization (NGO) ADRA Peru's workers. The results of a multiple linear regression analysis showed that the motivators of practices of leadership and learning ability are related to operational sustainability and productivity of credit execution. The variable “Leadership practices” consists of five factors: communication, inclusion, supervisory skills, …


Cross-Examining The United States And Germany's Education And Employee Treatments In Relation To The Unemployment Rate, Natalie Cook Apr 2015

Cross-Examining The United States And Germany's Education And Employee Treatments In Relation To The Unemployment Rate, Natalie Cook

Honors Theses

The unemployment rate has been a constant battle in the United States, especially in the last five years. In 2010 the unemployment rate was at a high of 9.7%, in 2011 it was at 9.0%, in 2012 is what at 8.2%, in 2013 it was at 7.4%, and in 2014 it was at 6.6% (Unemployment, total (% of total laborforce) (modeled ILO estimate), 2015). This is relatively high compared to other countries, such as Germany. Germany in the last five years has had lower unemployment rates in the last five years, their highest rate in the last five years was …


Meeting Minutes, Wku Council Of Academic Deans Apr 2015

Meeting Minutes, Wku Council Of Academic Deans

Council of Academic Deans

Meeting regarding personnel issues, accreditation, retreat, American Association of State Colleges & Universities dues, faculty hiring procedures, part-time faculty benefits, equal treatment of students, fellowships and budget.


Effects Of Minimum Wage Changes On The Development And Use Of The Student Employee Pay Rate Structure At Western Michigan University, Kristin Kinney Apr 2015

Effects Of Minimum Wage Changes On The Development And Use Of The Student Employee Pay Rate Structure At Western Michigan University, Kristin Kinney

Honors Theses

The purpose of this project is to present a thorough analysis of the current utilization of Western Michigan University’s student employee pay scale that has been performed to provide useful information for the decision of how to best restructure the student employee pay scale. This analysis shows the average of how many student positions were paid at each of the sixteen set hourly wages and how many were paid at Level Q (a range of wages between $9.58 and $20), or above level Q during the Fall 2014 semester. The results can be effectively used to determine how many student …


Research Brief: "Sexual Assault Training In The Military: Evaluating Efforts To End The “Invisible War”", Institute For Veterans And Military Families At Syracuse University Apr 2015

Research Brief: "Sexual Assault Training In The Military: Evaluating Efforts To End The “Invisible War”", Institute For Veterans And Military Families At Syracuse University

Institute for Veterans and Military Families

This study assesses whether prevention and education by the Department of Defense (DoD) fostered accurate knowledge about sexual assault resources and protocols among active duty personnel, and also how service members perceive the effectiveness of these efforts. Medical professionals and counselors serving sexual assault survivors should offer comprehensive and inclusive treatment, and would benefit from policies that enforce sexual assault prevention and response training which ensures that all service members are provided with the essential training needed to reduce sexual assault. Future research should collect data on the length of military service, which could provide useful information on the breadth …


Illinois Secure Choice Savings Program Act (Passed Jan. 4, 2015), Emily G. Brown Jd, Ellen Bruce Jd Apr 2015

Illinois Secure Choice Savings Program Act (Passed Jan. 4, 2015), Emily G. Brown Jd, Ellen Bruce Jd

Pension Action Center Publications

The Illinois Secure Choice Savings Program Act, passed on January 4, 2015, creates an automatic enrollment payroll deduction IRA. The purpose of the program is to promote increased retirement savings participation for employees in the private sector. This fact sheet answers some basic questions about how this new program will affect workers and their employers in Illinois.


The Easy Expensive Way Doesn't Work. Why Not Try The Difficult Cheap Way?, Karl A. Koehler Apr 2015

The Easy Expensive Way Doesn't Work. Why Not Try The Difficult Cheap Way?, Karl A. Koehler

Purdue Policy Research Institute (PPRI) Policy Briefs

Smokestack chasing and related ad hoc efforts to create techno/commercial clusters are examples of failed economic development activities, because they are generally poorly integrated into the networks of interactions that support a local, state, or national economy. This is a general problem because it is difficult to characterize and understand such complex webs of interactions. Thus, it is the dynamic complexity of combined state innovation systems, related policy systems, and the broader economy that stands between state governors and legislators, their piecemeal enactment of ‘economic development initiatives’, and the economic growth they desire. This brief describes the social, governmental, and …


Narcissism And Leadership: A Meta-Analytic Review Of Linear And Nonlinear Relationships, Emily Grijalva, Peter D. Harms, Daniel A. Newman, Blaine H. Gaddis, R. Chris Fraley Apr 2015

Narcissism And Leadership: A Meta-Analytic Review Of Linear And Nonlinear Relationships, Emily Grijalva, Peter D. Harms, Daniel A. Newman, Blaine H. Gaddis, R. Chris Fraley

P. D. Harms Publications

Past empirical studies relating narcissism to leadership have offered mixed results. This study integrates prior research findings via meta-analysis to make four contributions to theory on narcissism and leadership, by (a) distinguishing between leadership emergence and leadership effectiveness, to reveal that narcissism displays a positive relationship with leadership emergence, but no relationship with leadership effectiveness; (b) showing narcissism’s positive effect on leadership emergence can be explained by leader extraversion; (c) demonstrating that whereas observer-reported leadership effectiveness ratings (e.g., supervisor-report, subordinate-report, and peer-report) are not related to narcissism, self-reported leadership effectiveness ratings are positively related to narcissism; and (d) illustrating that …


How Functionalist And Process Approaches To Behavior Can Explain Trait Covariation, Dustin Wood, Molly Hensler Gardner, Peter D. Harms Apr 2015

How Functionalist And Process Approaches To Behavior Can Explain Trait Covariation, Dustin Wood, Molly Hensler Gardner, Peter D. Harms

P. D. Harms Publications

Factors identified in investigations of trait structure (e.g., the Big Five) are sometimes understood as explanations or sources of the covariation of distinct behavioral traits, as when extraversion is suggested to underlie the covariation of assertiveness and sociability. Here, we detail how trait covariation can alternatively be understood as arising from units common to functionalist and process frameworks, such as self-efficacies, expectancies, values, and goals. Specifically, the expected covariation between two behavioral traits should be increased when a specific process variable tends to indicate the functionality of both traits simultaneously. In 2 empirical illustrations, we identify a wide array of …


Perceived Workplace Racial Discrimination And Its Correlates: A Meta-Analysis, María Del Carmen Triana, Mevan Jayasinghe, Jenna R. Pieper Apr 2015

Perceived Workplace Racial Discrimination And Its Correlates: A Meta-Analysis, María Del Carmen Triana, Mevan Jayasinghe, Jenna R. Pieper

Department of Management: Faculty Publications

We combine the interactional model of cultural diversity (IMCD) and relative deprivation theory to examine employee outcomes of perceived workplace racial discrimination. Using 79 effect sizes from published and unpublished studies, we meta-analyze the relationships between perceived racial discrimination and several important employee outcomes that have potential implications for organizational performance. In response to calls to examine the context surrounding discrimination, we test whether the severity of these outcomes depends on changes to employment law that reflect increasing societal concern for equality and on the characteristics of those sampled. Perceived racial discrimination was negatively related to job attitudes, physical health, …


Driving Community Impact: A Case For Local Evidence-Based Coordination In Veteran And Military Family Services And The Americaserves Initiative, Nicholas Armstrong, James D. Mcdonough Jr., Daniel Savage Apr 2015

Driving Community Impact: A Case For Local Evidence-Based Coordination In Veteran And Military Family Services And The Americaserves Initiative, Nicholas Armstrong, James D. Mcdonough Jr., Daniel Savage

Institute for Veterans and Military Families

This paper addresses a prevailing view that a lack of coordination, collaboration, and collective purpose among veteran and military-family serving organizations—public, private, and nonprofit—poses a serious risk to long-term veteran and family well-being. The authors show that collective impact, an innovative approach to cross-sector collaboration on complex social problems, presents an opportunity for communities, in partnership with the VA, other government agencies, and private industry, to improve outcomes for veterans, transitioning service members, and their families. In addition, the paper outlines the Institute for Veterans and Military Families’ (IVMF) ongoing collective impact initiative, AmericaServes, and highlights preliminary outcomes from its …


The Effect Of Stages And Levels Of Automation And Reliability On Workload And Performance For Remotely Piloted Aircraft Operations, Stephen P. Katrein Mar 2015

The Effect Of Stages And Levels Of Automation And Reliability On Workload And Performance For Remotely Piloted Aircraft Operations, Stephen P. Katrein

Theses and Dissertations

This thesis investigates incorporating different stages and levels of automation with varying degrees of reliability into a remotely piloted aircraft (RPA) surveillance task in order to determine how automation implementation and reliability affect operator workload and system performance. The study uses IMPRINT discrete event simulation to evaluate three levels of reliability in twelve different baseline automation implementations within a remotely piloted vehicle task. Three stages and four levels are modeled, for a total of twelve combinations, along with a baseline task with no automation. The stages modeled are the information acquisition stage, the decision and action selection stage, and the …


Pragmatic Divestment Of Kc-135 Navigators In The Special Operations Air Refueling Mission, Andrew P. Nation Mar 2015

Pragmatic Divestment Of Kc-135 Navigators In The Special Operations Air Refueling Mission, Andrew P. Nation

Theses and Dissertations

In the late 1990s, the Air Force eliminated over 200 KC-135 navigators, leaving 50 remaining for the aircraft's most complex Special Operations Air Refueling (SOAR) mission. As the Air Force unveils the KC-46 Pegasus, this mission will continue but without a position for the navigator. Instead, navigators will undergo divestment as the SOAR mission transfers to the KC-46. Current plans indicate navigators will not only remain as the KC-46 arrives, but inbound navigators will continue arriving until 2018. This thesis applies the Delphi method, a process eliciting analysis anonymously from a panel of experts, in order to examine the elements …


Identification Of Employee Engagement Practices Viewed As Critical To Retention: A Cross-Generational Comparison, Sharon R. Floyd Mar 2015

Identification Of Employee Engagement Practices Viewed As Critical To Retention: A Cross-Generational Comparison, Sharon R. Floyd

Dissertations

Purpose. The purpose of this study was to identify the employee engagement practices that millennial IT workers perceive as important to retention. The secondary purpose of the study was to determine whether a difference exists between the engagement practices that appeal to millennial IT workers and the engagement practices that appeal to remaining IT working groups, which include the baby boomers and generation X.

Methodology. A quantitative, descriptive, survey-based research method was chosen for this study. The population included information technology workers representing three generations of working adults, including baby boomers, generation Xers, and millennials. The sample included technology workers …


Theresource, Georgia Southern University Mar 2015

Theresource, Georgia Southern University

Human Resources Newsletter

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Eldercare: The New Frontier Of Work–Family Balance, Lisa Calvano Mar 2015

Eldercare: The New Frontier Of Work–Family Balance, Lisa Calvano

Management Faculty Publications

No abstract provided.


How "Situational" Is Judgment In Situational Judgment Tests?, Stefan Krumm, Filip Lievens, Joachim Huffmeier, Anastasiya A. Lipnevich, Hanna Bendels, Gudio Hertel Mar 2015

How "Situational" Is Judgment In Situational Judgment Tests?, Stefan Krumm, Filip Lievens, Joachim Huffmeier, Anastasiya A. Lipnevich, Hanna Bendels, Gudio Hertel

Research Collection Lee Kong Chian School Of Business

Whereas situational judgment tests (SJTs) have traditionally been conceptualized as low-fidelity simulations with an emphasis on contextualized situation descriptions and context-dependent knowledge, a recent perspective views SJTs as measures of more general domain (context-independent) knowledge. In the current research, we contrasted these 2 perspectives in 3 studies by removing the situation descriptions (i.e., item stems) from SJTs. Across studies, the traditional contextualized SJT perspective was not supported for between 43% and 71% of the items because it did not make a significant difference whether the situation description was included or not for these items. These results were replicated across construct …


Getting The Most Out Of Your 401(K), Emily G. Brown Jd, Jeanne Medeiros Jd Feb 2015

Getting The Most Out Of Your 401(K), Emily G. Brown Jd, Jeanne Medeiros Jd

Pension Action Center Publications

Planning for your retirement is an active and ongoing endeavor. It requires a certain amount of diligence and knowledge to ensure you have an adequate amount of financial stability at retirement. In order to safeguard your economic security, it is important to know if you are getting the most out of your 401(k) retirement savings account. This factsheet provides basic information about enrolling in a 401(k) retirement savings account and important items to keep in mind once you are enrolled.


I'M Retiring ... Well, Sort Of, Kevin F. Hallock Feb 2015

I'M Retiring ... Well, Sort Of, Kevin F. Hallock

Economics Faculty Publications

I’m 45 years old and I’m retiring ... from writing regular columns for workspan. And that has me thinking about retirement and incentives as part of a total rewards system.


The Key To Successful Negotiating, Michael Benoliel Feb 2015

The Key To Successful Negotiating, Michael Benoliel

Research Collection Lee Kong Chian School Of Business

Negotiation is complex. For many it is challenging and stressful because they are not sufficiently trained in the new art and science of persuasion.


A Career Stage Perspective On Employees' Preferred Psychological Contract Contributions And Inducements, Chin Heng Low, Prashant Bordia Feb 2015

A Career Stage Perspective On Employees' Preferred Psychological Contract Contributions And Inducements, Chin Heng Low, Prashant Bordia

Research Collection Lee Kong Chian School Of Business

The employer–employee relationship is underpinned by a psychological contract, referring to employees’ beliefs about the exchange of employee contributions and employer inducements. While there is limited understanding of how employers can shape psychological contracts to meet employees’ needs and aspirations, meeting these needs requires understanding employees’ preferences for psychological contract contributions and inducements. The authors propose that career stage models can be used to achieve such understanding. Using the career stage models of Dalton, Thompson, and Price (1977) and Super (1957), insights are derived into the preferred contributions and inducements at various points in an employee’s career lifecycle. These insights …