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A Holistic Approach To Creating Cultures Of Quality Excellence Within Higher Education Institutions In North Carolina, Natalie Aman Dec 2023

A Holistic Approach To Creating Cultures Of Quality Excellence Within Higher Education Institutions In North Carolina, Natalie Aman

All-Inclusive List of Electronic Theses and Dissertations

This paper first seeks to identify cultural factors of faculty, staff, and students within Higher Education Intuitions (HEI) and then understand how those factors affect the individual as well as the overall larger population of all studied groups to create cultures of quality excellence. Secondary data collected from government databases was used for the research. The independent variables included cultural factors for each stakeholder and the dependent variables included satisfaction levels of each stakeholder. Faculty and staff independent cultural variables included Performance Management, Supervisor/Department Chair Effectiveness, Communication & Collaboration, Diversity, Inclusion & Belonging, and Mission and Pride. The dependent variable …


Job Satisfaction And Turnover Intention In Higher Education: A Study Of Information Technology Professionals In The California State University System, Brooke Ferrier Banks Aug 2019

Job Satisfaction And Turnover Intention In Higher Education: A Study Of Information Technology Professionals In The California State University System, Brooke Ferrier Banks

All-Inclusive List of Electronic Theses and Dissertations

The purpose of this study was to survey perceived job satisfaction and turnover intention of information technology professionals in the California State University (CSU) system. Employee satisfaction facets (work, pay, opportunities for promotion, supervision, and co-workers), overall satisfaction, and turnover intention were measured. Further, the study identified whether there was a significant difference in perceived job satisfaction or turnover intention based on years of service in the CSU system, gender, or campus in the CSU system. The study also examined the uniqueness of information technology professionals at campuses in the CSU system. This study utilized a mixed-methods methodology with two …


I Am Commanded To Love You: The Journey Of Three Women College Presidents, Carey Monroe Dec 2017

I Am Commanded To Love You: The Journey Of Three Women College Presidents, Carey Monroe

All-Inclusive List of Electronic Theses and Dissertations

This was a phenomenological study of the lived experiences of women who serve as college presidents. Three women, who serve as current college presidents, participated in this study. The first was a president at a two-year community college in the upper Midwest for twelve years and served as president in another Midwestern community college for nine years prior. The second woman was a first-time president who had served for three years at a Catholic four-year college established to provide nurses for a health system. The third was a first-time president who served at a Research I institution in the upper …