Open Access. Powered by Scholars. Published by Universities.®

Art and Design Commons™

Open Access. Powered by Scholars. Published by Universities.®

Articles 811 - 840 of 1527

Full-Text Articles in Art and Design

Designing New Phygital Service Experiences For Hospitality, Päivi Hanni-Vaara, Minni Haanpää, Satu Miettinen Jun 2024

Designing New Phygital Service Experiences For Hospitality, Päivi Hanni-Vaara, Minni Haanpää, Satu Miettinen

DRS Biennial Conference Series

This qualitative case study explores the blending of physical and digital as phygital experience at the Rovaniemi Local Heritage Museum in the very specific context of periferal Arctic Lapland. The case study builds on participatory design and provides findings and discussions on how to utilize mobile head-mounted eye tracking sensor technology and empathy map as methods in researching phygital customer experiences during the tourism customer journeys in peripheral, remotely situated micro and small-scale organisations. The findings provide tourism, service and experience design researchers, developers, and service providers with relevant information about the future challenge of phygital touchpoint design. The case …


Leveraging Llms For Reflection ��: Approaches To Mitigate Assumptions Within The Design Process, Niklas Muhs, Aeneas Stankowski Jun 2024

Leveraging Llms For Reflection ��: Approaches To Mitigate Assumptions Within The Design Process, Niklas Muhs, Aeneas Stankowski

DRS Biennial Conference Series

In an increasingly complex landscape, designers grapple with unprecedented uncertainty, often exacerbated by inherent biases and implicit assumptions. Utilizing Large Language Models (LLMs), our formative study introduces "Anticipate," a tool designed to interrogate these hidden presumptions and mitigate uncertainty. A subsequent study demonstrates that LLMs can critically challenge design ideas, elucidate underlying thought patterns, and expose biases, thereby preempting undesirable outcomes. Importantly, we employ specific input framing techniques to minimize the risk of LLM-induced biases and hallucinations in decision-making. Collectively, these methodologies aim to attenuate both designer and algorithmic biases, thereby mitigating the perpetuation of adverse societal trends.


A Case Study Into The Role Of Bodily Expertise In Somatic Design Ideation, Yeup Hur, Liz Van Der Jagt, Geert Boer, Tyana Hendriksma, Els Van Raaij, Panos Markopoulos Jun 2024

A Case Study Into The Role Of Bodily Expertise In Somatic Design Ideation, Yeup Hur, Liz Van Der Jagt, Geert Boer, Tyana Hendriksma, Els Van Raaij, Panos Markopoulos

DRS Biennial Conference Series

Research in tangible and embodied interaction design highlights the critical role of the human body and its movement. Various studies have explored the importance of bodily awareness (Hummels, 2007) and have further encouraged de-signers to cultivate subjective bodily skills (Schiphorst, 2011) to support and enhance design practices. These bodily considerations have led to methodological approaches, such as body storming (Schleicher, 2010), to a more holistic approach like Soma Design (Höök, 2018), emphasising the importance of bodily understanding. This paper examines the characteristics of experienced bodily movers and their potential contributions to the design ideation process. We also explore how these …


Landscape Of Agency Of Objects In Public Space: A Collective Expression, Cigdem Kaya Jun 2024

Landscape Of Agency Of Objects In Public Space: A Collective Expression, Cigdem Kaya

DRS Biennial Conference Series

In this research human relationships with objects were traced through 25 participant documentations in 7 different cities. 25 different participant documentation portray the variety of the experiences emerging around objects in public space. The textual part of participants’ documentation was analyzed with thematic analysis. With thematic analysis, new themes were identified. This new themes illustrate a landscape of the agency of objects in public space. I asked participants to report a personal account of an everyday object in public space with text and photography. The collected material consisting of texts and photographs were analysed with thematic analysis inspired by grounded …


Analyzing User Experience With A Smart Product-Service System: Children-Owned Wearables, Isil Oygur Ilhan, Yunan Chen, Daniel A. Epstein Jun 2024

Analyzing User Experience With A Smart Product-Service System: Children-Owned Wearables, Isil Oygur Ilhan, Yunan Chen, Daniel A. Epstein

DRS Biennial Conference Series

Contemporary smart product-service systems increasingly enable multiple users to interact with multiple touchpoints of the same system simultaneously. We looked deeper into the use practice of one such smart product-service system, children-owned wearables. Our data comes from a short-term auto-ethnography and a user review analysis of 9 children-owned wearables. Experiences designed for children assume they have limited agency, leading parents to switch roles between being the end and mediating users. As mediating users, parents become service providers for their children. These user dynamics can hinder children’s experience with wearables and their interaction with other wearable users. Our findings extend the …


Rendering Soil Care Across Hotel, Retailer, And Farm With A Mutuality Service Blueprint, Markus Wernli, Kam Fai Chan Jun 2024

Rendering Soil Care Across Hotel, Retailer, And Farm With A Mutuality Service Blueprint, Markus Wernli, Kam Fai Chan

DRS Biennial Conference Series

Food retailers and hoteliers aiming at eco-social transitions struggle to show tangible impact on the ground. Since sustainable food systems necessitate internal reconfigurations of service structure, exploring value creation concerning the local environment and community is essential. Design management tools are challenged to deliver mutualist conditions that respond to the needs of soils and humans. We explore what an eco-social Mutuality Service Blueprint entails based on an empirical pilot case. Here, 13 hoteliers and 17 retail customers in Hong Kong became soil care service providers over 43 weeks by diverting 4800 liters of food waste for composting and growing 1500 …


Designing With More-Than-Human Temporalities, Riel Bessai, Roy Bendor, Ruud Balkenende Jun 2024

Designing With More-Than-Human Temporalities, Riel Bessai, Roy Bendor, Ruud Balkenende

DRS Biennial Conference Series

Time is a crucial element in design, and even more so when it comes to designing for sustainability. Many designers approach sustainability from a problem-solving perspective, according to which time is linear (and therefore quantifiable) and the future is predictable (and therefore designable). Designerly time appears quintessentially modern and human. A welcome antidote can be found in more-than-human design perspectives, where a multitude of actants and agencies and their appropriate temporalities are given consideration and space. In this paper we add to such approaches by suggesting two ways to engage with more-than-human temporalities: noticing and care. We illustrate how these …


Playable Systems: Game Co-Design For Systemic Intervention, Evan Barba, Adeline Hvidsten, Josina Vink, Anna Kirah, Rebecca Rouse Jun 2024

Playable Systems: Game Co-Design For Systemic Intervention, Evan Barba, Adeline Hvidsten, Josina Vink, Anna Kirah, Rebecca Rouse

DRS Biennial Conference Series

No abstract provided.


Queer(Ing) Design, Jess Parris Westbrook, Gem Barton (She/Her), Coraline Ada Ehmke (She/Her) Jun 2024

Queer(Ing) Design, Jess Parris Westbrook, Gem Barton (She/Her), Coraline Ada Ehmke (She/Her)

DRS Biennial Conference Series

No abstract provided.


Mapping Constellations For Transformative Futures’, Chris Speed, Ann Light, Andrea Siodmok, Sarah Teasley, Laurene Vaughan, Colin M. Gray, Laura Forlano, Kristina Lindstrom, Dan Lockton Jun 2024

Mapping Constellations For Transformative Futures’, Chris Speed, Ann Light, Andrea Siodmok, Sarah Teasley, Laurene Vaughan, Colin M. Gray, Laura Forlano, Kristina Lindstrom, Dan Lockton

DRS Biennial Conference Series

No abstract provided.


Does Ai Need Designing? Exploring The Contribution Of Designers In Clinical Ai Development, Somayeh Ranjbar, Jeroen Raijmakers, Peter Lloyd, Elisa Giaccardi, Somaya Ben Allouch Jun 2024

Does Ai Need Designing? Exploring The Contribution Of Designers In Clinical Ai Development, Somayeh Ranjbar, Jeroen Raijmakers, Peter Lloyd, Elisa Giaccardi, Somaya Ben Allouch

DRS Biennial Conference Series

No abstract provided.


Transdisciplinarity: Taking Stock Beyond Buzzwords And Outlining An Agenda For Design Research, Cristina Zaga, Julieta Matos-Castaño, Mascha Van Der Voort Jun 2024

Transdisciplinarity: Taking Stock Beyond Buzzwords And Outlining An Agenda For Design Research, Cristina Zaga, Julieta Matos-Castaño, Mascha Van Der Voort

DRS Biennial Conference Series

No abstract provided.


Coordinating Across Institutions Toward Less Extractive Models Of Ux Design & Research, Matthew Wizinsky, Dimeji Onafuwa, Alex Wright Jun 2024

Coordinating Across Institutions Toward Less Extractive Models Of Ux Design & Research, Matthew Wizinsky, Dimeji Onafuwa, Alex Wright

DRS Biennial Conference Series

No abstract provided.


Designing For Systemic Change: Weaving A Web Of Approaches To Accelerate Transitions And Transformation, Caroline Hummels, Femke Coops, Ambra Trotto Jun 2024

Designing For Systemic Change: Weaving A Web Of Approaches To Accelerate Transitions And Transformation, Caroline Hummels, Femke Coops, Ambra Trotto

DRS Biennial Conference Series

No abstract provided.


Radical Reimagining Of Future Courts, Sankalp Bhatnagar, Dan Jackson Jun 2024

Radical Reimagining Of Future Courts, Sankalp Bhatnagar, Dan Jackson

DRS Biennial Conference Series

No abstract provided.


Reflective Narratives In Social Design: Towards An Autoethnographic Approach, Spyros Bofylatos, David Perez Jun 2024

Reflective Narratives In Social Design: Towards An Autoethnographic Approach, Spyros Bofylatos, David Perez

DRS Biennial Conference Series

No abstract provided.


The Power Of Doing Less: The Concept Of Exnovation In Transition Design Through A Multi-Lens Perspective, Esther Noëth, Stine Moons Jun 2024

The Power Of Doing Less: The Concept Of Exnovation In Transition Design Through A Multi-Lens Perspective, Esther Noëth, Stine Moons

DRS Biennial Conference Series

No abstract provided.


Pluriversality On Earth And Beyond: Opening The Field Of Critical Interplanetary Design Within The Design Discipline, Juan Giusepe Montalvan Lume, Louis Amadeus Arteaga Benavides, Julio Cesar Corrales Ardiles, Camila Alexandra Vásquez Cerda, José Cornejo Jun 2024

Pluriversality On Earth And Beyond: Opening The Field Of Critical Interplanetary Design Within The Design Discipline, Juan Giusepe Montalvan Lume, Louis Amadeus Arteaga Benavides, Julio Cesar Corrales Ardiles, Camila Alexandra Vásquez Cerda, José Cornejo

DRS Biennial Conference Series

No abstract provided.


Design For Longevity (D4l): Project Your Future Self Through Service And Technology, Sheng-Hung Lee, Joseph F. Coughlin, Sofie Hodara, Anna Meroni, Carla Sedini Jun 2024

Design For Longevity (D4l): Project Your Future Self Through Service And Technology, Sheng-Hung Lee, Joseph F. Coughlin, Sofie Hodara, Anna Meroni, Carla Sedini

DRS Biennial Conference Series

Amid the advancement of technologies, robust socioeconomic systems, transformational healthcare systems, and sustainable wealth management, people not only live longer but want to live better: with purpose, delight, and respect (Coughlin, 2017). As lifespans extend, the traditional stages of life – learning, earning, and retiring – have transformed into multi-generational stages (Golden, 2022). The demographic shift and social-economical context have inspired and generated the concept of Design for Longevity (D4L), which emphasizes a sustainable life-long cycle (Lee et al., 2023; Ulrich et al., 2020; Sedini et al., 2020; Justice, 2019). One key factor to maintaining a better quality of life …


More-Than-Human Design In Practice, Iohanna Nicenboim, Joseph Lindley, Cristina Zaga, Arne Berger, Laura Forlano, Elisa Giaccardi Jun 2024

More-Than-Human Design In Practice, Iohanna Nicenboim, Joseph Lindley, Cristina Zaga, Arne Berger, Laura Forlano, Elisa Giaccardi

DRS Biennial Conference Series

The field of design is currently undergoing a more-than-human turn. This shift is driven by pressing global challenges such as the climate crisis, alongside the increased agency of technologies in everyday life and a growing interest in advancing inclusive and sustainable agendas. This track invited submissions reporting on practical experiments within this emerging space. The contributions highlight diverse ways in which more-than-human thinking can be enacted across various contexts and emphasize the importance of forging new alliances –between humans and nonhumans, theory and practice, and research and industry. This editorial unpacks the track’s motivation and summarizes the contributions received, examining …


Spatial Justice In Design Research: A Transdisciplinary Discourse, Miriam Tedeschi, Jules Rochielle Sievert Jun 2024

Spatial Justice In Design Research: A Transdisciplinary Discourse, Miriam Tedeschi, Jules Rochielle Sievert

DRS Biennial Conference Series

Our research track, "Spatial Justice in Design Research: A Transdisciplinary Discourse," embarks on an in-depth exploration of spatial justice, interweaving its multifaceted elements with broader themes of social, racial, economic, and environmental justice. This comprehensive approach probes spatial justice through its tangible embodiments and digital manifestations, underlining its profound influence on resource allocation, opportunities, and service provision. With an ambitious goal to challenge systemic socio-economic imbalances, the track formulates tangible design interventions, incorporating policy reform, urban planning, and community empowerment. We foster a collaborative environment, inviting a spectrum of professionals - designers, technologists, researchers, legal advocates, and policymakers - to …


Reimagining Care Through Evidence: Design Research, Patient Centered Solutions, And A Culture Of Care For Healthy Societies, Diana Susan Nicholas, Minou Afzali, Ajla Aksamija, Nora Coleman, Angela Mazzi, Elizabeth Sanders, Isil Oygur Ilhan Jun 2024

Reimagining Care Through Evidence: Design Research, Patient Centered Solutions, And A Culture Of Care For Healthy Societies, Diana Susan Nicholas, Minou Afzali, Ajla Aksamija, Nora Coleman, Angela Mazzi, Elizabeth Sanders, Isil Oygur Ilhan

DRS Biennial Conference Series

This session will explore patient centered evidence based design in healthcare, as a model of recovery, resistance, reflection, and reimagination. We are particularly interested in works of practice, scholarship, and research that put patients at the center of their care. Central to this session will be practices that invoke a culture of care and health both for patients and those that are caregivers (Evan & Fischer, 2022; Fuentes, 2020; Lightburn et al., 2005; Robert Wood Johnson Foundation, 2020) Culture of care is a form of reimagination that calls on all actions to put care at their center for those in …


Design For Wellbeing And Happiness, Leandro Miletto Tonetto, Ann Petermans, Rebecca Cain, Anna Pohlmeyer, Tiiu Poldma, Deger Ozkaramanli, Pieter Desmet, Matthias Laschke, Marc Hassenzahl Jun 2024

Design For Wellbeing And Happiness, Leandro Miletto Tonetto, Ann Petermans, Rebecca Cain, Anna Pohlmeyer, Tiiu Poldma, Deger Ozkaramanli, Pieter Desmet, Matthias Laschke, Marc Hassenzahl

DRS Biennial Conference Series

The influence of design on wellbeing and happiness is a subject of growing research across various design domains, including products, services, systems, and environments. However, a challenge remains in grounding research on solid theories and methods that can unveil how design impacts people's wellbeing, enabling evidence-based approaches to design. This theme track focuses on contributions from design in fulfilling the societal need to promote wellbeing and happiness, aligned with the conference theme: Resistance, Recovery, Reflection, Reimagination. The conference encourages us to expand our design horizons by reflecting on how the world is challenging the prevailing focus of design, which is …


Co-Design Towards Positive Change, Gubing Wang, Haiou Zhu Jun 2024

Co-Design Towards Positive Change, Gubing Wang, Haiou Zhu

DRS Biennial Conference Series

Founded in 2014, the Design for Behavior Change Group (now the Designing Change Group) has been promoting knowledge, understanding and actions on how to initiate and maintain positive societal change for the wellbeing of mankind and the planet. Its research focuses on leveraging design to facilitate ethical and responsible behavioral, organisational and societal changes in pursuit of these objectives. Co-design, by actively engaging end-users and other key stakeholders in the design process, offers a promising approach to creating more effective and responsible change interventions. The current strand for DRS2024 explores theories and empirical cases that adopt or reflect co-design on …


Designing A Recovery Playbook For Muslim Americans Experiencing Substance Use Disorders, Firaz Peer, Shamin Shoomali Jun 2024

Designing A Recovery Playbook For Muslim Americans Experiencing Substance Use Disorders, Firaz Peer, Shamin Shoomali

DRS Biennial Conference Series

Substance use disorders (SUDs) within the Muslim American community presents unique challenges influenced by cultural, religious, and social factors. Research indicates that SUDs are often hidden within Muslim communities due to the stigma surrounding them. Addressing SUDs requires culturally sensitive prevention and treatment programs that consider the diverse backgrounds and specific needs of Muslim Americans. The goal with this Lab was to create a recovery playbook that can guide Muslim communities in their journey through recovery. This playbook was based on the feedback we received from two online workshops with seven participants from across the US. Doing a thematic analysis …


‘We’Re All In This Together’: A Mixed Methods Randomised Controlled Trial Exploring Cross-Pollinative Team Learning Studio Pedagogy’S Effects On Academic Resilience And Performance, Zhengping Liow Jun 2024

‘We’Re All In This Together’: A Mixed Methods Randomised Controlled Trial Exploring Cross-Pollinative Team Learning Studio Pedagogy’S Effects On Academic Resilience And Performance, Zhengping Liow

DRS Biennial Conference Series

Design education's pedagogy of ambiguities and the One-on-One Master-Apprentice's Hidden Curriculum purportedly led to psychological distress and poor academic performance for beginning design students. Despite favourable social conditions, few studies have examined Social Support as positive adaptations towards students' academic resilience in design studios. This mixed methods randomised controlled trial compared One-on-One and Cross-pollinative Team Learning (CTL) students. Inferential statistics revealed that One-on-One students were more resilient (p = .065 & p = .126), but CTL students have academically outperformed significantly (p = .0003 & p = .017). Thematic Analysis of CTL students’ focus group interview as they transitioned to …


Envisioning Transformation Structures To Support Ethical Mediation Practices, Shruthi Sai Chivukula, Colin M. Gray Jun 2024

Envisioning Transformation Structures To Support Ethical Mediation Practices, Shruthi Sai Chivukula, Colin M. Gray

DRS Biennial Conference Series

Ethics is complex and situated, involving many stakeholders that impact the design of technology systems. Numerous methods and tools have been proposed to enable practitioners to address ethical issues in the workplace. However, little work has described how designers themselves understand and seek to respond to that ethical complexity. In this short paper, we present five transformation structures that visually and relationally depict how ethics might be addressed in a workplace setting. We base these structures on analysis of plans that 39 practitioners and students created in a co-design workshop to address an ethical concern in their job role. We …


Measuring Mental Wellbeing – Can We Measure It, And If So, What Should We Measure, And How? A Qualitative Provotyping Study, Sander Hermsen, Lieke Pijnenborg Jun 2024

Measuring Mental Wellbeing – Can We Measure It, And If So, What Should We Measure, And How? A Qualitative Provotyping Study, Sander Hermsen, Lieke Pijnenborg

DRS Biennial Conference Series

Mental wellbeing is a growing concern for many young adults today. The design of digital products and services that could support young adults is hampered by a lack of knowledge about what constitutes mental wellbeing, and what design requirements exist for interventions. This study applied a provotyping method to add to this knowledge. Results show that mental wellbeing is broader than hedonic and eudaimonic aspects, encompassing also social, psychosocial, health- and activity-related and relaxation-related aspects. Design requirements for interventions that automatically register and provide feedback on mental wellbeing include tailoring of defining aspects to personal situations, algorithms that learn from …


The Uses Of Enchantment: Playful Design Tools That Evoke ‘The Unsayable’ For Teenagers With Lived Experience Of Loneliness., Eloise Belladonna Day Jun 2024

The Uses Of Enchantment: Playful Design Tools That Evoke ‘The Unsayable’ For Teenagers With Lived Experience Of Loneliness., Eloise Belladonna Day

DRS Biennial Conference Series

This project introduces tools that involve teenagers, with relevant lived experiences, in co-creating a social-purpose advertising campaign as a way of meaningfully engaging young audiences. Many co-creation methods rely on direct, text-based, or individual spoken contribution methods. These disregard young people’s unconscious knowledges and collective ways of knowing. The research was conducted through ethnographic methods alongside semi-structured interviews with the participants of a co-created campaign workshop. The result is a suite of novel playful tools which generate collective insight and creative ideas by engaging teenagers’ collective, embodied and imaginative ways of knowing. The key concept of ‘enchantment’ is used to …


Born Alone, But Not Lonely: Rethinking Public Space Design For Chinese One-Child Generation’S Affinity For Solitude, Xia Bi, Caterina Villani, Kin Wai Michael Siu Jun 2024

Born Alone, But Not Lonely: Rethinking Public Space Design For Chinese One-Child Generation’S Affinity For Solitude, Xia Bi, Caterina Villani, Kin Wai Michael Siu

DRS Biennial Conference Series

Understanding the psychological needs of users is crucial for public space designers and healthy city planners. However, there is currently less atten-tion paid to the need for solitude in public spaces, despite psychological re-search demonstrating the positive impact of public space use on physical and mental health. With the only-child generation becoming the main pro-ductive generation in Chinese society, it is important to determine their psychological needs regarding public space use. This study aimed to address this issue by using questionnaire studies. Participants (n=521) aged between 10 and 25 completed an online questionnaire survey. The results indicated that the young …