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Critical Service Design For Government Innovation, Lara Salinas, Laura Yarrow, Marion Lagedamont Jun 2024

Critical Service Design For Government Innovation, Lara Salinas, Laura Yarrow, Marion Lagedamont

DRS Biennial Conference Series

This paper contributes to the discussion on the roles and pedagogy of design, based on a case study of collaboration between government and academia. The authors are design practice researchers and civil servants and present a collaborative case study from Spring 2023 that aimed at developing anticipatory innovation capability in the UK’s Government Digital Service, involving postgraduate service design students and exploring critical service design (Salinas, 2022, 2023) as an alternative way of contributing to the formulation of public policies and services. The collaboration led to new competencies in public design for those involved and resulted in the creation of …

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A Bottom-Up Transformation: Design Empowering Chronic Disease Management Types And Strategies, Renxuan Liu, Duan Wu Jun 2024

A Bottom-Up Transformation: Design Empowering Chronic Disease Management Types And Strategies, Renxuan Liu, Duan Wu

DRS Biennial Conference Series

As the population ages, chronic disease management (CDM) has become a challenge for current public health services. Previously, designing for patients with chronic diseases often saw them as passive objects of design, hindering their agency. Understanding patients' agency is very important for health management, but the empowerment approach in the health field is often a disguised paternalism. This study aims to use the empowerment theory to reframe the possibility of the design empowering CDM and propose corresponding means of empowerment. We identified four types of design empowerment in CDM and articulated specific empowerment strategies through case studies. Our study therefore …

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Decoding The Banana Fiber Craft Of Kerala Using A Shape Grammar, Nimmi Elizabeth-Thomas, Avinash Shende Jun 2024

Decoding The Banana Fiber Craft Of Kerala Using A Shape Grammar, Nimmi Elizabeth-Thomas, Avinash Shende

DRS Biennial Conference Series

The craft heritage of Kerala is situated in the usage of natural materials such as banana fiber. Due to the abundant availability of banana plants in Kerala, local craftspeople use the fibers to make products such as baskets, bags, and coasters. However, the number of banana fiber craft persons is acutely declining, posing a threat to this heritage and crafting knowledge. The customary knowledge transfer method, of working in close proximity with the master craftsperson for a significant period, has become impractical and limited now. Thus, we attempt to decode this crafting knowledge using a shape grammar, as a step …

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Precedent Knowledge In Multiple Domains Of Design: A Review And Analysis Of Literature, Elizabeth Boling, Merve Basdogan, Victoria Abramenka-Lachheb, Meize Guo, Hamid Nadir, Raj Sankaranarayanan, Yichuan Yan, Khadijah Alghamdi, Parama Chaudhuri, Zixi Li, Manal Alsaif, Ahmed Lachheb Jun 2024

Precedent Knowledge In Multiple Domains Of Design: A Review And Analysis Of Literature, Elizabeth Boling, Merve Basdogan, Victoria Abramenka-Lachheb, Meize Guo, Hamid Nadir, Raj Sankaranarayanan, Yichuan Yan, Khadijah Alghamdi, Parama Chaudhuri, Zixi Li, Manal Alsaif, Ahmed Lachheb

DRS Biennial Conference Series

This systematic literature review study explores how precedent knowledge, as a form of design knowledge, is understood across multiple domains of design (architecture, engineering, fashion, game, graphic, HCI, human performance technology, interior, public planning, product/industrial, production/movie/stage and general design theory). Analysis of 96 published sources was conducted, and a construct map was created to identify how authors define and discuss what precedent is, where precedent comes from, how precedent is collected and stored, when precedent is used, and how precedent works in the design process. While precedent knowledge appears to be prevalent across multiple domains of design, variation in understanding …

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Precedent Knowledge: Practicing Designers’ Perspectives And Experiences, Elizabeth Boling, Victoria Abramenka-Lachheb, Meize Guo, Merve Basdogan, Zixi Li, Hamid Nadir, Dilnoza Kadirova, Taufik Slamet, Grant Chartrand, Parama Chaudhuri, Yichuan Yan, Raj Sankaranarayanan, Ahmed Lachheb Jun 2024

Precedent Knowledge: Practicing Designers’ Perspectives And Experiences, Elizabeth Boling, Victoria Abramenka-Lachheb, Meize Guo, Merve Basdogan, Zixi Li, Hamid Nadir, Dilnoza Kadirova, Taufik Slamet, Grant Chartrand, Parama Chaudhuri, Yichuan Yan, Raj Sankaranarayanan, Ahmed Lachheb

DRS Biennial Conference Series

This basic qualitative study informed by a hermeneutics approach presents how practicing designers across multiple domains of design define the construct of precedent knowledge, a form of design knowledge, and how they collect and use it in their design work. Interviews were conducted with 18 practicing designers across multiple domains of design, including fashion, product, graphic, game, instructional, and media design. Whether they used the specific term “precedent” or not, the study participants were able to address and discuss their precedent knowledge. They also reported multiple and varied sources of precedent, as well as multiple and varied practices in gathering …

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Exploring The Role Of Design For Organizational Learning In Community Interactions, Lorenz Herfurth Jun 2024

Exploring The Role Of Design For Organizational Learning In Community Interactions, Lorenz Herfurth

DRS Biennial Conference Series

This paper explores the lessons learned from the COVID-19 pandemic regarding organizational learning between communities and public bodies by reviewing current literature and research studies. Public institutions interacted with a number of different communities, demographics and cultures during the pandemic. What used to be considered inclusive approaches to engagement fell short of reaching those communities most exposed to the health risks associated with working in a pandemic. This working paper presents research into different thematic spaces that explore organizational learning between institutions and communities, and the role design might play in stimulating or inhibiting trans-formation in these relationships. Informed by …

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Mapping Patient-Centered Design Practices And Actors Within Stakeholder Networks To Reimagine Healthcare, Estefania Ciliotta Chehade, Michael Arnold Mages, Heni Govindbhai Bhungalia, Shannon Haley, Uri Seitz, Miso Kim, Paolo Ciuccarelli, Stefano Maffei, Beatrice Villari, Massimo Bianchini Jun 2024

Mapping Patient-Centered Design Practices And Actors Within Stakeholder Networks To Reimagine Healthcare, Estefania Ciliotta Chehade, Michael Arnold Mages, Heni Govindbhai Bhungalia, Shannon Haley, Uri Seitz, Miso Kim, Paolo Ciuccarelli, Stefano Maffei, Beatrice Villari, Massimo Bianchini

DRS Biennial Conference Series

Patient-centeredness is advocated as a key ethical factor when designing healthcare artifacts, practices, and systems. Centeredness is constructed within particular cultural contexts and co-produced through performance by various actors within the encompassing system. In this paper, we seek to identify “patient-centeredness” by comparing two different ecosystems, the US and Italy, by systematically mapping cases and projects that claim to have been designed through a patient-centered approach. By systematically mapping the projects and their network of stakeholders, we developed a set of ecosystem categorizations that allowed for comparison between locations, distilling patient-centered values, projects, actors and organizations that seem to be …

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Changing The Negative Narrative Of Aging: A Case Study On Sexual Wellness Services For Women In Later Life, Camilla Borghi, Daniela Selloni Jun 2024

Changing The Negative Narrative Of Aging: A Case Study On Sexual Wellness Services For Women In Later Life, Camilla Borghi, Daniela Selloni

DRS Biennial Conference Series

The global longevity trend requires a paradigm shift in the design of services related to later life. Traditionally centered on the negative narrative of aging, service interventions have targeted sectoral domains such as assistance and healthcare. Instead, a silver society demands services for the mainstream market, addressing the desires of individuals who lead fulfilling lives at all ages. This paper examines a case study investigating sexual wellness in women's later life. Service design elevates this marginalized topic in active aging discussions to a common concern in a cultural service as output. The methodology combines ethnographic research and participatory design: it …

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Transitioning To A Circular Economy: A Gender- Sensitive Exploration Of Circular Consumption In Denmark And Southern Sweden, Tereza Keprdová, Diana Mîinea, Amalia De Götzen Jun 2024

Transitioning To A Circular Economy: A Gender- Sensitive Exploration Of Circular Consumption In Denmark And Southern Sweden, Tereza Keprdová, Diana Mîinea, Amalia De Götzen

DRS Biennial Conference Series

The dominant model of a resource-intensive linear economy has resulted in excessive production and consumption, leading to the depletion of natural resources and significant waste generation. Transitioning to a circular economy (CE) is crucial for achieving more sustainable production-consumption systems. However, the CE discourses have been dominated by technological and manufacturing solutions, with relatively less attention to developing circular consumption practices and establishing pathways for everyday participation. This article presents the findings of a Master's thesis that explored the gendered aspects of circular consumption and its challenges for individuals in Denmark and Southern Sweden. The research shows that a gender- …

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Training Designers In The Pluriverse: The Experience Of Studio Wudé With Leather Crafts In Senegal, Caroline Grellier, Cécile Ndiaye Jun 2024

Training Designers In The Pluriverse: The Experience Of Studio Wudé With Leather Crafts In Senegal, Caroline Grellier, Cécile Ndiaye

DRS Biennial Conference Series

This article reflects on design and the training of designers from a West African perspective, based on the experience of Studio Wudé, a workshop which has been working in Senegal since 2006 to transmit endogenous knowledge about leather transformation. Through an analysis of the Studio's pedagogical design approach, the aim is to question in West African contexts the relevance of the historical dissociation between thinking and doing, at the genesis of a Western industrial capitalist design culture whose spread in West Africa has accelerated over the past five years via the emergence of higher design education based on a Western …

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Head And Heart — An Ethical Tightrope, Anjuli Muller, Anna Brown Jun 2024

Head And Heart — An Ethical Tightrope, Anjuli Muller, Anna Brown

DRS Biennial Conference Series

Navigating ethical considerations in participatory design is complex and ever-changing. The Co-production Project explores the use of co-production methods (co-discover, co-plan, co-design, co-deliver, co-evaluate) via a case study of women’s health in Aotearoa New Zealand. Based in an Arts and Design University, ‘academic ethics’ influence the project in tangible ways that are often procedural and prescriptive, with a focus on productivity. However, co-production methods — underpinned by principles of power-sharing and prioritisation of relationships — call for softer and less tangible considerations aligned with an ethics of care. These tangible and intangible ethical considerations are frequently in tension with each …

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Harnessing Information Visualization As A Vehicle For Translational Design, Joli Holmes, Matthew Blanco, Todd Linkner, Estefania Ciliotta Chehade, Paolo Ciuccarelli Jun 2024

Harnessing Information Visualization As A Vehicle For Translational Design, Joli Holmes, Matthew Blanco, Todd Linkner, Estefania Ciliotta Chehade, Paolo Ciuccarelli

DRS Biennial Conference Series

Designers are often positioned as mediators or interpreters, working between disciplines and stakeholders to frame and address problems. This quality is particularly desired when a product transitions from one implementation to another. Translational designers assist this process through critical activities such as navigating differing domain knowledge and balancing conflicting values or cultures between stakeholders. We argue the primary outcome of translational design is not necessarily an artifact but the translation of knowledge across disciplines for decision-making. Our research explains and shows how information visualization can translate meaning within a group of experts familiar with the same topic and between a …

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Enhancing Healthcare Experiences For People With Visual Impairments: A Systematic Literature Review On The Benefits Of User-Centered Design, Lucas Vicente Becker, Cláudia De Souza Libânio, Leandro Miletto Tonetto Jun 2024

Enhancing Healthcare Experiences For People With Visual Impairments: A Systematic Literature Review On The Benefits Of User-Centered Design, Lucas Vicente Becker, Cláudia De Souza Libânio, Leandro Miletto Tonetto

DRS Biennial Conference Series

The pursuit of equity in access to healthcare services for people with visual impairments has been a persistent challenge attributed to comorbidities, as well as physical and attitudinal barriers. The incompatibility of guidelines and practices within health systems leads to complex interactions between users and services. Through this systematic literature review, we aimed to explore the potential of User-Centered Design to enhance user experiences for the visually impaired within health systems. We surveyed peer-reviewed journal papers published between 2013 and 2023 on Pubmed, Science Direct, Scopus, and Web of Science. We identified fourteen studies, primarily focusing on projects aimed at …

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Designing Tools For Designers: The Data Sonification Canvas, Sara Lenzi, Paolo Ciuccarelli Jun 2024

Designing Tools For Designers: The Data Sonification Canvas, Sara Lenzi, Paolo Ciuccarelli

DRS Biennial Conference Series

Although data sonification i.e., the use of sound to represent data is gaining mo-mentum, its impact is still limited. The lack of shared design methods and tools is seen as an obstacle for the expansion of sonification from a scientific method to a mass-medium for better human-data interaction. The Data Sonification Canvas is a design tool that supports authors during the creative process. Our paper first describes the genesis of the Canvas, grounded in expert interviews and literature from sound design for film, human-computer interaction, and data visualization. We then present an evaluation study with 20 participants that measured the …

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Frame Journey: A Complementary Approach At Understanding Well-Being In Factory Environments For Labor Workers, Mathis Andreas Buchbinder, Victor Bittencourt, Remko Van Der Lugt, Daan Oldenhof, Niek Zuidhof, Sebastian Thiede, Daniel Saakes Jun 2024

Frame Journey: A Complementary Approach At Understanding Well-Being In Factory Environments For Labor Workers, Mathis Andreas Buchbinder, Victor Bittencourt, Remko Van Der Lugt, Daan Oldenhof, Niek Zuidhof, Sebastian Thiede, Daniel Saakes

DRS Biennial Conference Series

With a diversifying workforce well-being is an increasingly important topic to be addressed in manufacturing. Whereas mental well-being has been well studied in the HCI community for knowledge workers, well-being for factory workers has been mainly assessed in terms of ergonomics and task optimization. Concerns are about safety and accident prevention, but not about the tacit experience of the workers themselves. In this paper, we analyze an assembly line from two viewpoints: the HCI/Design, and the industrial engineering. We show the differences and commonalities in methods and identify both sides limitations. We present four themes of well-being which emerge from …

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Reframing Radical Innovation In Pursuit Of Sustainable Futures, Timothy Cook, Leigh-Anne Hepburn Jun 2024

Reframing Radical Innovation In Pursuit Of Sustainable Futures, Timothy Cook, Leigh-Anne Hepburn

DRS Biennial Conference Series

Innovation affords us modern lifestyles filled with advanced technology and social structures; however, such development comes at a significant cost to the planet, posing an existential threat to humanity. In our highly complex and networked world, there is an urgency to achieve more sustainable, just and resilient futures. As design seeks to drive sustainable and systemic change, what is the role of radical innovation? And what do we want it to be? This study revisits and reframes the somewhat ambiguous concept of ‘radical innovation’ to broaden our understanding of its role, impact, and potential. We present a machine-learning-enabled literature review …

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Why We Failed: Exploring The Context Of Establishing A Living Lab In Korea, Seongbeom Kim, Seungho Park-Lee Jun 2024

Why We Failed: Exploring The Context Of Establishing A Living Lab In Korea, Seongbeom Kim, Seungho Park-Lee

DRS Biennial Conference Series

Living lab is widely adopted for renewing public services and policy. In establishing living labs, however, practitioners face the realities of the locale that influences the formation and operation of living labs. This paper reports on a single case-study, in which a group of design researchers attempted to set up a smart mobility living lab in Korea. By thematically analyzing meeting notes and a workshop, we uncover the challenges faced during preject phase. Our findings suggest that, while the uncertain and iterative nature of living lab is incompatible with the operational model of the public-sector in Korea, its name and …

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Designing [The, With, Against] Sound [For]: Towards A Semantic-Oriented Coding Scheme For Protocol Studies In Sound-Driven Design, Stefano Delle Monache, Elif Özcan, Nicolas Misdariis Jun 2024

Designing [The, With, Against] Sound [For]: Towards A Semantic-Oriented Coding Scheme For Protocol Studies In Sound-Driven Design, Stefano Delle Monache, Elif Özcan, Nicolas Misdariis

DRS Biennial Conference Series

Sound-driven design is a collaborative and multidisciplinary design activity which uses sound as catalyst of the design approach. We present a semantic-oriented methodology and coding system to capture the diversity of sound-driven concepts that support the design process. We evaluate the methodology in a protocol study of a design team, composed of one sound designer, one acoustic engineer, one designer, and one expert user, engaged in exploring the listening dimension in the caregiving experience. We use linkographic analysis to integrate and evaluate our coding scheme. The methodology proves to be effective in revealing the semantic models of the participants and …

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Creating A Mess! Design Strategies For Managing Visual Complexity In Second-Hand Shops, Lea Becker Frahm, Linda N. Laursen, Bo T. Christensen Jun 2024

Creating A Mess! Design Strategies For Managing Visual Complexity In Second-Hand Shops, Lea Becker Frahm, Linda N. Laursen, Bo T. Christensen

DRS Biennial Conference Series

Enhancing the consumer experience in second-hand shopping is essential to support the sustainable reuse of products. Up to 80% of shopping decisions are unplanned, making store design significantly important. However, knowledge of the design strategies utilized in second-hand shops is limited. Second-hand shops grapple with store design challenges due to their vast array of unique products, resulting in high visual complexity and clutter. Current literature links such visual clutter to consumers' feelings of cognitive overload but also shows it connotates creativity. This study investigated the design strategies of professional second-hand retailers through observations (n = 25) and interviews (n = …

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How To Respond To Change? Evidence Of Cultural Organizations In Times Of Covid-19, Ianthe Van Alkemade, Sofi Joaquín Fernández, Pajam Kordian, Euiyoung Kim, Nikolaos Kyriakopoulos, Youngok Choi Jun 2024

How To Respond To Change? Evidence Of Cultural Organizations In Times Of Covid-19, Ianthe Van Alkemade, Sofi Joaquín Fernández, Pajam Kordian, Euiyoung Kim, Nikolaos Kyriakopoulos, Youngok Choi

DRS Biennial Conference Series

The extensive impact of the COVID-19 pandemic on the cultural sector necessitated a paradigm shift, demanding organizational resilience and adaptability from organizations within this domain. In response, this study employs a mixed-methods approach to elucidate the innovative strategies implemented by Dutch cultural organizations amidst the constraints imposed by the pandemic. The study discerns three pivotal strategies: repurposing, the accelerated digitalization of cultural experiences, and the cultivation of a collaborative and experimental mindset. This research highlights the enduring implications of COVID-19-induced changes, illuminating the design strategies for sustaining organizational stability amid uncertain events posed by unprecedented external challenges.

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Unleashing Creative Ideation Through Stakeholder-Related Learning: The Ripple Effect With Stakeholder-Nexus Tool, Ziling Liang, Zihan Zhou, Chu Liang, Yiming Bai, Yunxiang Shi, Yunfei Chen, Ying Hu Jun 2024

Unleashing Creative Ideation Through Stakeholder-Related Learning: The Ripple Effect With Stakeholder-Nexus Tool, Ziling Liang, Zihan Zhou, Chu Liang, Yiming Bai, Yunxiang Shi, Yunfei Chen, Ying Hu

DRS Biennial Conference Series

Extensive learning and comprehensive consideration of the dynamic connections between stakeholders are the keys to tapping into novel insights, especially in service design. However, due to their lack of professional experience, novice designers usually struggle with the complicated network of stakeholders which results in incomplete design solutions. We created the Stakeholder-Nexus, a knowledge graph-based heuristic teaching tool based on reliable service design examples, to address this problem. By conducting pre-post comparison experiments, we revealed that using the tool significantly increased the effectiveness of stakeholder learning and ideation of design solutions yielded heightened creativity with increased appeal and improved feasibility. Furthermore, …

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Tapestries Of Trust: Using Interdisciplinary Design Research To Weave In Multi-Stakeholder Perspectives In The Public Sector, Bhuvana Sekar, Uttishta Sreerama Varanasi, Rūta Šerpytytė, Viivi Eskelinen Jun 2024

Tapestries Of Trust: Using Interdisciplinary Design Research To Weave In Multi-Stakeholder Perspectives In The Public Sector, Bhuvana Sekar, Uttishta Sreerama Varanasi, Rūta Šerpytytė, Viivi Eskelinen

DRS Biennial Conference Series

In complex contexts involving stakeholders including public sector actors and vulnerable groups, design can help in untangling disciplinary perspectives and translating research to create shared knowledge. This paper explores the role of design research in understanding trust between civil servants and migrants in Espoo. Employing a multi-method qualitative approach, we conducted semi-structured interviews, ethnographic studies and participatory workshops to investigate the diverse dimensions of trust. Through this paper, we aim to demonstrate the value of methodological diversity in translating research findings into actionable outcomes and influencing collaborative, interdisciplinary knowledge creation. We examine the suitability of the used methods in terms …

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Research On The Relationship Between Urban Green Spaces, Perceptual Dimensions, And Psychological Restoration Among Students: A Case Study Of Different Landscape Types, Haixia Liao, Xuefei Lin, Yingjun Zhu Jun 2024

Research On The Relationship Between Urban Green Spaces, Perceptual Dimensions, And Psychological Restoration Among Students: A Case Study Of Different Landscape Types, Haixia Liao, Xuefei Lin, Yingjun Zhu

DRS Biennial Conference Series

With the rapid development of society and the increasing pressure on education, campus psychological issues have become more prominent. Previous studies have demonstrated the positive effects of natural environments on mental health. However, research on campus landscape environments has primarily focused on the impact of campus facilities on student health, neglecting the degree of openness of natural land-scape spaces. This study utilized virtual reality technology to simulate campus green landscape spaces with different degrees of openness and explored the influence of these different spaces on individual psychological recovery. The results indicate that the degree of openness of campus green spaces …

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Designing As Infrastructuring To Impact Policy, Joyce Yee, Nicholas Spencer, Margaret Anne Defeyter Jun 2024

Designing As Infrastructuring To Impact Policy, Joyce Yee, Nicholas Spencer, Margaret Anne Defeyter

DRS Biennial Conference Series

Design for policy discourse is often focused on how design supports policy making in central government. And yet, there are other design practices that are contributing to policy development. We frame our work as designing for policy, design work that is happening outside formal policy space, aimed at impacting policy. This paper presents learnings based on a series of co-design interventions with young people in four English local authorities to a) design age-appropriate Holiday Activities and Food (HAF) programmes and b) impact national policy. In expanding what might be considered ‘design for policy’, we hope to draw attention to considerations …

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Discovering Service Insights Through Data-Driven User Analytics Process: Studies Based On The Social Media Platform Instagram, Yu Cheng, Sanghun Sul Jun 2024

Discovering Service Insights Through Data-Driven User Analytics Process: Studies Based On The Social Media Platform Instagram, Yu Cheng, Sanghun Sul

DRS Biennial Conference Series

A critical goal when designing commercial services is the discovery of customer insights. In the digital transformation era, customer discussions of brands on social media have become indispensable for brands to explore service insights. The use of data-driven approaches for exploring service insights from the vast range of customer online data merits research. This study proposes a data-driven user analysis process to help brands explore service insights from massive amounts of data using data-mining techniques based on the social media platform Instagram. Using the proposed data-driven user analysis process, service designers can gain brand service insights from a large amount …

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Exploring The Design Opportunities For Conversational Agents As Reflection Partners In Domestic Environments, Pelin Karaturhan, Egemen Ertuğrul, Ecem Arıkan, Kemal Kuşcu, Asım Evren Yantaç Jun 2024

Exploring The Design Opportunities For Conversational Agents As Reflection Partners In Domestic Environments, Pelin Karaturhan, Egemen Ertuğrul, Ecem Arıkan, Kemal Kuşcu, Asım Evren Yantaç

DRS Biennial Conference Series

Reflection is a core element of our everyday lives for higher self-insight and better well-being. Guided conversation is one of the methods that supports reflective thinking. The increasing abilities of conversational agent systems make them potential reflection partners for the future. Home is suitable for engaging in reflective conversations with conversational agents on daily experiences since it provides a private space. We explore the user expectations and design considerations for reflection with conversational agents through a mixed-method approach with design/HCI researchers. We first explored a psychology-based reflection approach with a diary study. Then, we designed a future-oriented methodology, adapted our …

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The Role Of Data An Intuition In Ux Design, Jonas Frich, Boyeun Lee, Saeema Ahmed-Kristensen Jun 2024

The Role Of Data An Intuition In Ux Design, Jonas Frich, Boyeun Lee, Saeema Ahmed-Kristensen

DRS Biennial Conference Series

This paper explores the role of intuition in the adoption of data-driven ap-proaches in design within the broad domain of user experience design. To better understand the relationship between intuition and data-driven approaches, we conducted a mixed methods study entailing a qualitative exploration (n=10) of the challenges and opportunities professional designers face when working with data-driven methods, such as potential creativity constraints, knowledge gaps, tool deficiencies, collaboration difficulties, and ethical concerns. We then question whether these challenges stem from the intuitive nature of design work and the types of individuals it attracts and investigate this question using a quantita-tive online …

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Paradigm Shifts In Research Assessment For Scientific Publishing: Emerging Models In A Pluriverse Perspectivs, Lorela Mehmeti, Elena Maria Formia, Eleonora Lupo Jun 2024

Paradigm Shifts In Research Assessment For Scientific Publishing: Emerging Models In A Pluriverse Perspectivs, Lorela Mehmeti, Elena Maria Formia, Eleonora Lupo

DRS Biennial Conference Series

In the realm of design, research publication undergoes a transformative shift in evaluation and emerging forms that prompt investigation into the distortive impact of the current assessment framework on publication diversity. The complexity of assessing research quality within institutional frameworks and career metrics hinders innovation, and globally, debates on impact factors drive a shift to qualitative, responsible evaluation. The article explores how collaborative methodologies enable new assessment practices for design communities in the Global South, challenging Western-centric peer-review norms to adopt a more pluriversal perspective. It includes an introduction problematising the status of publication assessment in the general scientific domain. …

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Guiding Design Students To Sound-Driven Design From The Base Camp Of Semiotics, Rosana Sanz-Segura, Eduardo Manchado-Pérez Jun 2024

Guiding Design Students To Sound-Driven Design From The Base Camp Of Semiotics, Rosana Sanz-Segura, Eduardo Manchado-Pérez

DRS Biennial Conference Series

The lack of knowledge in the field of sound-driven design lags our educational efforts to teach BSc students about the role of sound in current design process methodologies. Teaching programs rarely include subjects dedicated to creating a coherent experience using data-to-sound strategies, sound informativeness, or the interactions that users have with product sounds. Understanding sound at the same level as other sensory cues prepares students to enrich the usability, attractiveness, and communicative qualities of products, services, and systems. This contribution aims to provide an integrative and multidisciplinary perspective of sound-driven design through the adaptation and application of the ‘Design Framework …

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A Tangible Toolkit To Uncover Clinician's Ethical Values About Ai Clinical Decision Support Systems, Ilse Faber, Loes Van Renswouw, Sara Colombo Jun 2024

A Tangible Toolkit To Uncover Clinician's Ethical Values About Ai Clinical Decision Support Systems, Ilse Faber, Loes Van Renswouw, Sara Colombo

DRS Biennial Conference Series

Machine Learning (ML) has the potential to revolutionize healthcare by enhancing risk prediction and reducing clinical workloads. However, as it impacts risk assessment, integration of ML into clinical practice presents several ethical challenges. This study focuses on enabling clinicians to express their ethical values about ML-powered clinical decision support systems, to facilitate their consideration during the design phase. Grounded in human-centered AI and value-sensitive design, we introduce a tangible toolkit that assists clinicians in visualizing interaction stages with an AI decision support system in their daily practice, and in articulating ethical values and concerns emerging in each step. Preliminary tests …

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