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Organizational Change: Evaluating The Effect Of Motivational Interviewing On Readiness To Change, Conrado Joaquin Grimolizzi-Jensen

Walden Dissertations and Doctoral Studies

Failure accompanies most organizational change efforts. Change agents' efforts focus on employee resistance or readiness to change without considering employee ambivalence. Motivational interviewing (MI) may reduce ambivalence and improve the success rate of organizational change initiatives. The purpose of this experimental research was to evaluate the effectiveness of MI to increase readiness to organizational change, to assess the influence of MI on change-related beliefs, and to investigate the relationship between beliefs and readiness to change. The theoretical framework was the transtheoretical model of change, the theory of planned behavior, and social cognitive theory. Through random assignment, 56 employees of a …

A Survey Of Probation Officers' Opinions: Risk Assessments, Kenika Kiante' Canty

Walden Dissertations and Doctoral Studies

The U. S. criminal justice system has used risk assessment tools in an effort to reduce recidivism and risk assessment tools are now commonplace. Correctional organizations, however, have struggled with officers' resistance to these tools in spite of the evidence for their utility. There is limited research that explores the impact of resistance to organizational change within the context of correctional agencies. To address that gap, this correlational study used organizational change theory to examine officers' resistance to the use of risk assessment tools based on officers' opinions of the risk assessment tool being used in North Carolina. Data were …

Perceptions Of Urban High School Teachers Transitioning From Traditional Instruction To Blended Learning, Michael Wayne Hamilton

Dissertations

Increasing demands for technology integration at the K-12 level have led school districts to explore blended learning as an option for sustaining productive instructional strategies while increasing technology integration in the classroom. Furthermore, Disruptive Innovation Theory (Christensen, 1997) offers insights as to the potential impact of blended learning on the field of education. This phenomenological study attempted to capture the lived experiences of urban high school teachers who were transitioning to a blended learning instructional strategy. In addition, this study utilized the Stages of Concern (SoC) component of the Concerns Based Adoption Model (CBAM) to isolate the phenomenon and provide …

The Changing Role Of The Chief Nursing Executive In An Enculturated Evidenced-Based Practice Environment, Mary G. Nash

International Nursing Research Congress (INRC)

Session presented on Monday, July 28, 2014:

Purpose: This presentation will discuss the transitions that the most senior nurse leader, Chief Nursing Executive (CNE) must make in his/her role to sustain the EBP culture and support mid-level nurse leaders.

Methods: As the most senior nursing leader in the organization, the Chief Nursing Executive (CNE) creates the vision and simultaneously maintains overall accountability for promoting a culture of evidence-based practice within a healthcare organization.

Results: Nursing staff empowerment is reported as a positive outcome of establishing an EBP practice environment. Nursing staff experience a renewed sense of confidence which can translate …

The Changing Role Of The Administrator Of Nursing Quality, Evidence-Based Practice And Research In An Enculturated Evidence-Based Practice Environment, Jacalyn S. Buck

International Nursing Research Congress (INRC)

Session presented on Monday, July 28, 2014:

Purpose: This presentation will discuss the transitions in the role of the senior administrator of nursing quality, EBP and research to work successfully in a fully enculturated evidence-based practice environment.

Methods: This includes the process of identifying and selecting nurse leaders to work in this department who support a comprehensive vision of the EBP culture and are able to sustain the enculturation.

Results: The Administrator must leverage the talents of his/her nurse leaders to balance the quality, EBP and research needs of his/her organization. Furthermore, the Administrator must encourage and support collaboration with …

The Changing Role Of The Hospital-Based Clinical Nurse Scientist In An Enculturated Evidence-Based Practice Environment, Esther M. Chipps

International Nursing Research Congress (INRC)

Session presented on Monday, July 28, 2014:

Purpose: This presentation will discuss the necessary transitions in the role of the Hospital-Based Clinical Nurse Scientist to work successfully in a fully enculturated evidence-based practice environment. The role of the Hospital-Based Nurse Scientist is relatively new. Nurse Scientists who are employed in hospital- based settings are educated in the traditional research paradigm and many have very limited exposure to evidence-based practice.

Methods: The traditional Nurse Scientist views himself/herself as a research generator 1 and therefore approaches mentorship of clinical staff from this paradigm. The overarching goal of the role has been to …

Clearing The Smoke: Understanding Organizational Change Communication And Misalignment In High-Risk Contexts, Laura E. Young

Scholarship and Professional Work - Communication

Recent economic turbulence in the United States has resulted in budget cuts for many city-funded organizations, including high-risk organizations such as local fire departments. Budget cuts trigger organizational change and create uncertainty among employees, which is a major concern for high-risk organizations. This dissertation examined internal communication practices used during organizational change in an urban fire department and the influence of organizational structure and culture on communication satisfaction. This robust case study used a multi-method approach including interviews with middle managers (i.e., district majors), and focus groups and channel preference surveys with full-time firefighters from lower level ranks (i.e., firefighters, …

Why Hospital Improvement Efforts Fail: A View From The Front Line., Paul D. Longenecker, Clinton O. Longenecker

Health and Sport Sciences Faculty Scholarship

In the 21st century, healthcare executives are facing changes of unprecedented magnitude in virtually every area, affecting their ability to compete. That hindrance brings with it a greater need for rapid and effective organizational change and improvement. Yet changes in the U.S. healthcare delivery system have historically been criticized as slow and less than effective in responding to the changes necessary for rapid performance improvement. To that end, the purpose of this applied research study was to help healthcare executives better understand the barriers to effective organizational change and improvement from the perspective of frontline leaders. Focus groups were conducted …

Improving Professional Skills Through Adversity: A Phenomenological Study Of Mergers And Acquisitions, Randy Anita Rutledge

Department of Conflict Resolution Studies Theses and Dissertations

Company mergers and acquisitions often create tremendous conflict for employees because they force them into a spiral of organizational change. In this environment, employees are challenged with redefining themselves within a new organization. The purpose of this phenomenological study was to discover and explain the particular conflict experiences of professional employees who experienced the merger and acquisition of their company. A phenomenological research study was conducted to discover and describe the shared conflict experiences of professional employees during the merger and acquisition of their consulting firm. Semi-structured in-depth interviews were conducted with 17 self-identified professional employees. It was found through …

Instituting Large Scale Change At A Research Intensive University: A Case Study, Robert Drake, James Crawford, Chad Rohrbacher

Publications

This paper uses Bolman and Deal’s four analytic frames to examine the difficulty of instituting large-scale change at one research-intensive university. In this case, the partially successful attempt to implement a new curriculum for undergraduates at North Carolina Agricultural and Technical State University is explored. The authors theorize that if an institution is to attempt a far-reaching, innovative transformation, it must have consistent leadership and the commitment of middle managers. Otherwise well-crafted plans are doomed to meet resistance.

Clearing The Smoke: Understanding Organizational Change Communication And Misalignment In High-Risk Contexts, Laura Elizabeth Young

Theses and Dissertations--Communication

Recent economic turbulence in the United States has resulted in budget cuts for many city-funded organizations, including high-risk organizations such as local fire departments. Budget cuts trigger organizational change and create uncertainty among employees, which is a major concern for high-risk organizations. This dissertation examined internal communication practices used during organizational change in an urban fire department and the influence of organizational structure and culture on communication satisfaction. This robust case study used a multi-method approach including interviews with middle managers (i.e., district majors), and focus groups and channel preference surveys with full-time firefighters from lower level ranks (i.e., firefighters, …

The U.S. National Park Service: Organizational Adaptation In An Era Of Complexity, Uncertainty, And Change, Anna Christina Mills

Graduate Student Theses, Dissertations, & Professional Papers

Conservation agencies worldwide are facing rapid, volatile social and ecological change, which is especially problematic for bureaucratic, hierarchical conservation organizations that are designed to be stable and resistant to change. The current science and management paradigm based on Progressive era ideology is proving to be inadequate to deal with this change, and the need for a new paradigm that embraces complexity and uncertainty in our social ecological systems is emerging. The National Park Service (NPS) is one of these organizations that has acknowledged the need to better adapt to a changing environment. An external science committee recommends in Revisiting Leopold: …

The Effectiveness Of Social Media In Advancing Transformational Change, Kenneth Wesley Dey

Communication & Leadership Dissertations and Theses

The goal of this study is to determine the effectiveness of social media in advancing transformational change. Successfully implementing transformational change in an organization is heavily dependent on the support of key stakeholders. But engaging those stakeholders requires effective communication. Transformational efforts often fail because of the lack of credible communication or a failure to define a vision that can be easily communicated (Kotter, 2007). Researchers say that the key to successful transformational change is embracing a communication based in the realm of conversation where there is genuine two-way dialogue that is focused on listening and probing for more information …

The Intrapersonal Phenomenon: The Interactional Effects Of Intrapersonal Adjustments In The Organizational Change Of A Small Business, Jennifer Wilkes

Communication & Leadership Dissertations and Theses

It is inevitable that change involves varying levels of communication. A relationship may consist of an individual's communication with one's self or with one or more persons. The functionality of a relationship depends on the effectiveness or ineffectiveness of the communication of those individuals involved. When change is necessary in any form of organization, the level of communication for each member plays a vital role, especially in a small company. Based on literature and theory, intrapersonal development and influence relies on the structure of one's cultural language. Language structure shapes one's inner speech and self-talk through processes of internalization. The …

Listening To Organizational Change: Exploring Dialogue During Sensemaking, Dianna L. Stratton

Communication & Leadership Dissertations and Theses

This qualitative study explored the role of dialogue during sensemaking and how that affects receptivity to organizational change. The philosophical framework for this study comes from Buber’s (1958) I and Thou dialogue theories concerning the value of existential acknowledgement. Both communication and organizational study theories grounded this research. Bohm (1996) and Isaacs’ (1999) dialogue theories converge with Weick’s (1995) sensemaking theories as a means to explore the role of listening during organizational change. Data was obtained through ethnographic observation and interview. A cultural research framework provided the means to explore the relationships between dialogue, sensemaking and organizational change. The results …

Fostering Change In Organizational Culture Using A Critical Ethnographic Approach, Rosemary A. Brander, Margo Patterson, Yolande E. Chan

The Qualitative Report

Healthcare organizations are striving to meet legislated and public expectations to include patients as equal partners in their care, and research is needed to guide successful implementation and outcomes. The current research examined the meaning of customer service as related to the culture of care relationships within a Canadian hospital in southeastern Ontario. The goals were to better understand these expectations, develop shared meanings and influence cultural change from the perspective of the organization’s employees about their interactions with patients, families and work colleagues, and to generate ideas and groundswell for change. An ethnographic approach within the critical research paradigm …

Survivors’ Perspectives Of Organizational Downsizing On Knowledge Sharing In A Downsized Environment, Michelle Hall

Walden Faculty and Staff Publications

Organizational workforce reductions can negatively affect a company’s ability to preserve its knowledge base. The problem researched in this study was the perceived effect of downsizing on knowledge sharing among surviving employees. The purpose of this study was to determine the perceived effect of downsizing on knowledge sharing. Survivors’ knowledge sharing behavior was examined in relation to (a) survivor syndrome, (b) attitude towards knowledge sharing, and (c) perceived loss of knowledge power. A quantitative correlation research design was used to investigate the relationship between downsizing and knowledge sharing. A web-based survey was used to collect data. The convenience sample consisted …

Academic Realignment: An Investigation Of Change Within A New Academic Unit At A Research University, Abbygail Tull Langham

All ETDs from UAB

Even in normal times, limited resources require U.S. universities to be more open to change. In late 2007, however, a global recession, the worst since the Great Depression of the 1930s, intensified constraints on higher education. To achieve intended outcomes, leaders at colleges and universities often reorganize or realign their organizations during challenging times. Indeed, one public doctorate-granting research university with very high research activity in the southeastern United States has responded to the economic crisis by realigning four academic schools into one large college. Scholarly inquiry was needed to understand the impact of this realignment. The purpose of this …

A Transformational Change Program In It - The Case Of A Global Consumer Products Company, Barbara M. Tarasovich, Bridget Lyons

WCBT Faculty Publications

This paper presents a framework for development of a transformational change management program (Flamholtz and Randle, 2008) in an information technology (IT) organization of a global Fortune 200 consumer products company. The goal of the transformation was to build leading edge global IT service offerings, to internal and ultimately external customers. the program played a pivotal role in the company's "Path to Growth" Strategy. This strategy included very specific targets for sales, margins and earnings growth over a five year period. The case illustrates how a well conceived change program, integrated with an organization's overall strategic plan, is a competitive …

The Integral Role Of Organizational Characteristics And Their Impact On Lean Implementation Success, John J. Cooper

Dissertations

ABSTRACT The increasingly competitive nature of the manufacturing industry has forced manufacturers to examine alternatives to traditional management philosophies. Although lean's success had been proven it was not uncommon for companies that opt to implement lean concepts to meet with mixed results and sometimes even outright failure. The purpose of the study was to investigate the relationship between organizational characteristics and issues associated with lean implementation. The study identified the following organizational characteristics (a) organizational leadership, (b) organizational culture, and (c) organizational change and examined the role each played in lean implementation efforts. The study also looked at sixteen individual …

“Choice Of Service, Choice Of Cost”- A Transformational Change Program In It - The Case Of A Global Consumer Products Company: Case Study, Barbara M. Tarasovich, Bridget Lyons

WCBT Faculty Publications

This paper presents a framework for development of a transformational change management program (Flamholtz and Randle, 2008) in an information technology (IT) organization of a global Fortune 200 consumer products company. The goal of the transformation was to build leading edge global IT service offerings, to internal and ultimately external customers. The program played a pivotal role in the company’s "Path to Growth" Strategy. This strategy included very specific targets for sales, margins and earnings growth over a five-year period. The case illustrates how a well conceived change program, integrated with an organization’s overall strategic plan, is a competitive advantage.

Changing The Way We Do Things Around Here: Strategies Presidents Use For Creating Organizational Change In Higher Education, Jared N. Tippets

University of Kentucky Doctoral Dissertations

As society changes, so must higher education. Therefore, colleges and universities and the presidents leading them must adapt to survive in today’s highly competitive marketplace. What must an institution do to stay abreast of the changes? Once the necessary changes are identified, what processes are used by a president of a college or university to go about deliberately creating change on campus? By understanding how to create planned change, leaders within higher education will be able to better ensure that their institutions remain relevant in today’s rapidly changing environment. For many colleges and universities, their ultimate survival may depend on …

Teacher Commitment To The Implementation Of Ninth Grade Academies And Their Perceptions Of School Leadership, Deborah Kindel

USF Tampa Graduate Theses and Dissertations

This study examined the commitment of teachers to the implementation of ninth grade academies and their perceptions of school leadership during the reform process. Concern for successful high school completion prompted the redesign of ninth grade into a school-within-a-school format within a Florida school district. Therefore, the purpose of this study was to determine the type of commitment and form of leadership evident in this reform initiative along with the relationship between them. As a mindset for change, commitment was represented as affective, normative, and continuance. Leadership styles were delineated as transformational, transactional, and passive/avoidant along with related outcomes of …

Innovation, Creativity, And Entrepreneurship, Ishrat Husain Dr.

Faculty Research - Talks, Speeches, & Discourse

I would like to focus my remarks this morning by drawing upon the research that shows how organizations have led change and renewal through innovation and creativity. I believe that the topic “Intrapreneurship”, i.e. entrepreneurial behavior within an organization is quite distinct and vast and requires separate discussion and discourse. I would therefore draw upon liberally from the seminal work of Michael Tushman of Columbia Graduate Business School and Charles O’Reilly on how innovation and creativity have found their way into mid to large Corporations. The biggest challenge facing the well established and well entrenched Corporations is: How can they …

The Impact Of Transactional And Transformational Leadership Styles On The Success Of Organizational Change: A Field Study At The General Company For Electrical Industries, Bushra Abbas Al-Husseini

Journal of Economics and Administrative Sciences

This research was designed to study the relationships between tow variables: Leadership styles and Organizational change & the effect of Leadership style on this change. A self completion questionnaire was used to collect data of this research from a random sample represent fourteen employees who works in State Company for Electrical Industries. The main result of this research was positive relationships between Leadership style and Organizational change and this change was found to be significantly effected by the Leadership style, the research concluded that Leadership of the studied company gives their attentions to the Transactional Leadership more than the Transformational …

The Human Side Of Change: Towards A Pragmatic, Evolutionary Conception Of Cognition And Emotion In Organizational Change, Jason Smith

Theses and Dissertations

This dissertation synthesizes and analyzes an emblematic sample of three prevalent psychological approaches to organizational change and learning, giving particular attention to the conception of cognition and emotion. It also explores some of the philosophical and psychological assumptions undergirding these approaches. A web model depicting various epistemological influences is offered as a tool for exploring influences on the psychological research within and beyond this study. A second conceptual model is also offered as a tool for considering the hierarchical treatment and preferential placement of cognition over emotion theory and practice. The project draws on general philosophy, psychology, evolutionary theory, and …

A Postmodern Story Of Meaning Making In A Residence Life Organization: A Transformational Change Process, Pamela Graglia

Dissertations

Current research on change and transformation in higher education frequently relies on models which “clean up” the messy process of creating change into easily consumed lists of strategies. However these reductive strategies may be incomplete and alternatives which provide a more complex picture of the process of change have been suggested. Additionally, while sensemaking has been identified as critical to transformation, little research exists on meaning making during change processes in higher education settings.

Using social constructivist epistemology and a postmodern theoretical framework, the purpose of this qualitative inquiry was to explore how individuals in a higher education organization make …

Developing Collaborative Leadership: A Study Of Organizational Change Toward Greater Collaboration And Shared Leadership, Jonathan Tyler Clark

Antioch University Dissertations & Theses

Implicit in leadership behavior is the ability to work with others, to be in relationship, and to collaborate. Contemporary theories about leadership have shifted from a focus on the individual “leader” toward the collective act of “leadership.” A concrete understanding of collaborative leadership remains somewhat underdeveloped in the literature and theoretically. This dissertation is a case study of organization's efforts to change from autocratic organizational leadership to a more collaborative working environment. Taking the form of a literary portrait, the study analyzes an example of action learning about collaborative leadership. The portrait will be of the agency's change, with special …

Management Systems Fit For Organizational Performance, Rey Diaz

Electronic Theses and Dissertations

The present study identifies the dimensions and variables using prior research within each of the constructs under the management systems, fit and, organizational strategy, structure, lifecycle and performance. The constructs from the research model were defined with a combination of direct, calculated and coded measures. Context analysis for each case categorized management systems design into either prescriptive or descriptive. The selected performance measures have been extensively investigated in the research fields associated with organizational management. The study uses the multiple case study design with cross-sectional data spanning from 1991 to 2005 and involving 19 aerospace companies in the United States. …

The Five-Year Change Process At A Secondary School: A Case Study, Luanne Marie Forrest

UNLV Retrospective Theses & Dissertations

This study explored the five-year change process as experienced by members of a secondary school community who intentionally sought out and pursued school improvement through the establishment of a continuous improvement process with the goal of increased student achievement. Three questions guided this exploration: (a) What contextual factors contributed to the change process at a secondary school pursuing continuous improvement processes; (b) How did these contextual factors interact and inter-relate to contribute to the implementation and sustainability of the continuous improvement process; and (c) How did these contextual factors interact and inter-relate to contribute to the change process itself. As …