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A Quantitative Study Of Mitigating Resistance To Change Through A Neuro Linguistic Approach: With The Use Of Narratives And A Neuro Linguistic Pattern, Mary J. Sanders

UNLV Theses, Dissertations, Professional Papers, and Capstones

Resistance to organizational change by employees and management delays implementation, creates emotional stress for both, and reduces the potential savings from rapid change implementation. The delay comes from organizational members’ beliefs stuck in the status quo thus reducing the change’s potential improvement in productivity and effectiveness. If beliefs about the change could be embraced creating organizational readiness, these negative effects could be mitigated and improvements in productivity could be realized sooner.

Reducing the resistance to organizational change through the use of metaphors and a specific neuro linguistic programming pattern (NLP) is the focus of this research study. NLP was originally …

Sales Leaders & Consultants Transition, Collin Newton

Honors Projects

The Bowling Green American Marketing Association (BGAMA) has been recognized as one of the top 5% chapters in the world for 5 consecutive years. The Sales Leaders & Consultants (SLAC) is a sub group of the BGAMA founded in 2017. The vision was to form a group of elite, competent, engaged students who have an interest in developing professional selling skills. After one year, SLAC has reached 15 members, engaged 4 corporate partners, received recognition at national competitions, and saved members over $300 through seeking rejection. 100% of graduating seniors had accepted job offers prior to the beginning of their …

Case Study Of A Collaborative Approach To Evaluation Within A School District Central Office, Oriana Eversole

USF Tampa Graduate Theses and Dissertations

This instrumental case study (Stake, 1995) provides an in-depth examination of a collaborative approach to evaluation within a school district’s central office. This study analyzes the implementation of collaborative approaches to evaluation (CAE) within a school district’s central office with an emphasis on evaluation use from the evaluators’ perspectives. It also explores the role and evolution of the evaluators throughout the evaluation process. Furthermore, this study adds to educational research on how to support the implementation and use of improvement processes in school district central offices. The analysis focuses on the evaluation activities that my colleagues and I led as …

Cultivating Change: The Relationship Between Organizational Culture, Leadership Style And Communication Style With Organizational Change, Matt Hansen

Master's Theses (2009 -)

This paper presents a quantitative study on organizational change and how culture, leadership, and communication styles are related to different types of change. The objective was to understand these relationships and to provide insight for future applications centered on enabling organizational change. Respondents (N=411) from multiple organizations participated in evaluating preferences for culture, leadership and communication styles in response to different change scenarios. The study features four control groups, each representing various types of organizational change. Responses were evaluated using the Organizational Culture Assessment Instrument (OCAI) to identify individual cultural preferences and seven-point Likert-type questionnaires for leadership and communication style …

Great Members, Great Churches: Adaptive Change And Missional Theology In The Local Church, Christopher Jacobsen

Doctor of Ministry Theses

An Action Research (AR) project focusing on congregational participation in ministries within the church and outside it. Theological lenses of Trinitarian theology, missional theology, and spiritual practices. Theoretical lenses of adaptive change theory, consumerism and social capital, and organizational theories of relationship, four-frame model, and open source model. Identifies adaptive challenges faced by a small Reformed Church in America church in northern New Jersey, with a strong emphasis on the tension between living busy lives and active participation in the ministry of the triune God. Reframes leadership through the lens of writing the church’s story.

Competencies And Strategies Utilized By Higher Education Leaders During Planned Change, Dawn Aziz

Wayne State University Dissertations

In a mixed methods study designed to explore the competencies and strategies utilized by self-described successful leaders of public, four-year U. S. institutions, this study confirmed that there was little difference among academic and non-academic leaders in their approach to successful change beyond that found in terms of non-academic preference for resilience and an academic preference for personal learning. Both leaders (N=47) showed high agreement for the nine proposed competencies, five of which were statistically higher in perceived importance (personal learning, resilience, emotional engagement/creating a safe space, networking/coalition building, and project management). Adapting Bolman and Deal’s four frames (2013) as …

The Knowing Model: Encouraging Behavior Change In Organizations Through Awareness, Integration, And Knowing, Darin S. Freeburg

Faculty Publications

Leadership is often responsible for behavior change in their organizations. This paper outlines a context-based model—utilizing existing theories and models in Knowledge Management and Library and Information Science—to increase leadership’s effectiveness in this area. The Knowing Model approaches behavior change as an issue of information content, dissemination, and use of that information—all within a complex environment with additional social barriers. A behavior—one that an organization has unsuccessfully attempted to change in the past—is identified by leadership. These previous attempts serve as a baseline from which to measure success of the proposed model. The target behavior change is one that is …

A Critical Perspective Of Transformational Leadership And Safety Management Practices, Larry D. Frazier

Walden Dissertations and Doctoral Studies

A troubling trend has developed in the increasing number of commuter rail accidents

causing injuries, fatalities, and safety concerns. The specific problem addressed in this study is that current leadership practices have not achieved success reducing safety violations and rail accidents. The purpose of this qualitative cross-sectional study was to explore the potential influence of perceived leadership styles of 16 frontline rail supervisors and 4 managers on safety management practices within a metro rail system. The conceptual framework was based on Bass's transformational leadership theory and Reason's human error model. The key research question dealt with how leadership style might …

Disability Resource Specialists' Capacity To Adopt Principles And Implement Practices That Qualify As Universal Design At A 4-Year Public Institution, Cecilia Spencer Grugan

Browse all Theses and Dissertations

Due to the continuous growth of diverse student bodies on college campuses, creating accessibility for each unique student needs to be considered. Students who have a disability or disabilities are a substantial part of this growing diverse student body. Since disability resource specialists play a significant role in creating accessibility for such students, they can consider implementing practices that qualify as Universal Design. The purpose of this phenomenological study was to explore where disability resource specialists fall on Lewin's (1951) continuum of change and Reynold's (2009) levels of expertise in regards to implementing practices that qualify as Universal Design. Six …

Improving Care Coordination: Impact Of A Doctorate Of Nursing Practice Prepared Clinical Nurse Specialist, Deborah Francis

International Nursing Research Congress (INRC)

Transformations in healthcare have challenged organizations to control costs while continuing to provide high quality care. Simultaneously, patients continue to present with higher acuities and increased complexity of healthcare needs. These organizational challenges have provided an opportunity for the doctorate of nursing practice (DNP) prepared advance practice nurse to utilize the core competencies outlined by the American Association of Colleges of Nursing (AACN) to improve quality of patient care (AACN, 2006).

Consistent with the 2010 Institute of Medicine Report, The Future of Nursing: Leading Change, Advancing Health,we identified opportunities for improvements in the coordination of care (Institute of Medicine. …

Integrating The Doctor Of Nursing Practice In Practice Settings: Implications For Clinical Outcomes And Scholarship, Mary G. Nash, Esther M. Chipps

International Nursing Research Congress (INRC)

The Doctorate of Nursing Practice (DNP) has now moved into its" first decade of existence. Early discussions among nursing thought leaders were focused on promoting the development, assessment and evaluation of DNP curriculums to meet the American Associations of the Colleges of Nursing (AACN) recommendations (Melnyk, 2013). As the profession of nursing has gained experience with the DNP graduates, we are entering the next phase of discussion; the integration and operationalization of the role within healthcare systems. Nurse leaders in academic and practice settings have the opportunity to collaborate on ways to identify and measure the impact of this new …

Real World Application Of Cct Tools: How Reflection, Dialogue Processes And Action Research Were Used To Promote Organizational Change And Student Success In Re-Engagement Work, Kayla D. Faust

Critical and Creative Thinking Capstones Collection

I started the CCT program while also beginning a new role as a Dropout Recovery Specialist, working in partnership with a local school district. I work with students who have dropped out or are at risk of dropping out explore alternative options to finish their high school diploma or an equivalent. As the newest member of the center, the transition into a new organization created an internal struggle in finding my place. I was also seeing opportunities to improve current routines and practices as demands from district partners were increasing. Overwhelmed by the challenges before me, I was struggling to …

The Role Of Human Resources In Organizational Restructuring: Perceptions Of Hrdepartment, Line Managers, And Employees, Mohamed Abdulla Mohamed Al Hammadi

Dissertations

The process of organizational restructuring is an integral and common aspect that has been integrated into the growth and development of organizations all around the globe. It is mainly undertaken to ensure that organizations are up to date with ever-changing external and internal business environments to improve organizational effectiveness and efficiency. The government of Abu Dhabi emirate has developed a long-term plan to guide the future growth of the emirate (Abu Dhabi 2030). As a result, all of its departments and entities need to align to this strategic plan, which involves change. In many cases, this has forced organizations/entities to …

The Relationship Among Change Fatigue, Resilience, And Job Satisfaction Of Hospital Staff Nurses, Robin J. Brown

Creating Healthy Work Environments (CHWE)

Session presented on Saturday, March 18, 2017:

Health care is typified by change. Organizational changes have a negative impact on nurses and the effects of organizational change is being overlooked and under researched (Delmatoff & Lazarus, 2014; McMillian & Perron, 2013). Change in an organization leads to increased sick time, work disability, loss of productivity, organizational commitment, increased turnover rates (Bernerth, Walker, & Harris, 2011), stress (McMillian & Perron, 2013), emotional exhaustion (Manzano Garcio & Ayale Calvo, 2012), and change fatigue (Bernerth et al., 2011; McMillan & Perron, 2013). Change fatigue is a result of constant organizational change and has …

Small To Medium Enterprise Business Leaders Managing Change, Shahriar Nazari

Walden Dissertations and Doctoral Studies

Organizational change is necessary for businesses to survive and prosper. One of the main reasons organizational change is unsuccessful is the inadequate leadership style used by business leaders. The purpose of this multiple case study was to explore leadership strategies business leaders used to manage change. The target population comprised a purposeful sample of 15 business leaders from various businesses located in the metropolitan area of Southern California. The conceptual framework for this study was the transformational leadership theory, which holds that leaders can use inspiration and motivation to inspire employees, especially during times of organizational change. A pilot study …

Perceptions Of Organizational Change Among Minority Owners Of Small Businesses, Chad E. Walizer

Walden Dissertations and Doctoral Studies

Small businesses continue to be a dominant portion of the global economy, and their owners need to understand how they can effectively make organizational changes, including implementing sound decision-making processes and innovation, as well as competing with much larger businesses. Minority small business owners have a particular need for organizational change because of their limited financial opportunities in relation to their nonminority counterparts. The purpose of this phenomenological study was to examine how minority small business leaders in the food service industry in south central Pennsylvania experience and perceive organizational change. Organizational change theory, contingency theory, and situational theory provided …

Exploring The Impact Of Collective Bargaining Agreements On Employee Performance Management, Nana Gyesie

Walden Dissertations and Doctoral Studies

As of 2014, union density in the United States had dropped compared to union density during the 1950s. Collective bargaining agreements are the foundational agreement for all issues related to salary, benefits, and working conditions. The purpose of this multiple case study was to explore how collective bargaining agreements hindered or enabled managers from creating and sustaining high performance work practices. The conceptual framework included Walton and McKersie's work on behavioral theories for labor negotiations, human capital, and collective bargaining, and Huselid's work on high performance work practices. Fifteen respondents across 5 labor unions in Washington DC were selected through …

Exploration Of Leadership Skills For Organizational Strategy Execution, Regina L. Banks-Hall

Walden Dissertations and Doctoral Studies

Multinational corporate leaders acknowledge that a lack of business direction by senior leadership results in a 68% failure in the execution of organizational strategies. The purpose of this qualitative study was to explore what best practice solutions automotive manufacturing senior leaders created to help front-line managers execute organizational strategies. The population consisted of 20 automotive manufacturing senior leaders located in Michigan with significant years of automotive experience and at least a year of experience employed as an automotive manufacturing senior leader. Vroom's expectancy theory served as the conceptual framework for the study describing the enhancement of employee performance related to …

Clergy Academic Management Training In Non-Denominational Faith-Based Organizations, Patricia Anne Jenks-Greene

Walden Dissertations and Doctoral Studies

There is little research about how clerics manage and lead small to midsized non-denominational nonprofit organizations. The rate of clergy failures in non-denominational organizations has left many questions about what is needed to create organizational success. The purpose of this qualitative phenomenological study was to explore the lived experiences and perceptions of clergy manager-leaders' management training in non-denominational organizations. Fourteen full-time clerics from Bloomingdale, Georgia, Rincon, Georgia, and Savannah, Georgia participated in face-to-face semi-structured interviews. The data analysis process involved the use of Edward and Welch's extension of Colaizzi's data analysis procedures, which resulted in the emergence of 4 themes. …

The Relationship Between Athletic Development Personality Factors And Decision Making, Herbert Degraffe

Walden Dissertations and Doctoral Studies

Ineffective leadership that results from personality defects, ineffective core executive functions, and emotional decision making can lead to destructive actions and executive failures that affect organizational effectiveness. The purpose of this correlational study was to determine if athletic development personality factors correlate with decision making at the executive leadership level. The research questions focused on determining if there was a relationship between athletic development personality factors and decision making. Social exchange theory, social representations theory, and leadership theories comprised the theoretical framework. Participants included 124 executive decision-makers from the United States, the United Kingdom, South Africa, India, and Singapore who …

Leadership Strategies For Developing And Implementing Organizational Change, Hardy L. Delay Iv

Walden Dissertations and Doctoral Studies

Leaders in some narcotics treatment programs struggle with change development and implementation. The objective of this single-case study was to explore strategies used by leaders in a narcotics treatment program to develop and implement organizational change initiatives successfully. Participants included 4 leaders who had developed and implemented successful change initiatives repeatedly for more than 10 years in a narcotics treatment program in the southeastern United States. Bertalanffy's general systems theory was the basis for the conceptual framework. Data collection included semistructured interviews of leaders of a narcotics treatment program and collection of archival data, such as reports relating to strategic …

Getting To A Culture Of Assessment : Antecedents To Change Readiness., Maurini Strub, Samantha Mcclellan

Faculty and Staff Scholarship

Paramount to the success of any assessment initiative is an organization that supports and welcomes the processes that will influence meaningful change. To create this culture of assessment, librarians must generate stakeholder buy-in. By synthesizing the prior research in Business Management and Organizational Psychology, we propose antecedents to buy-in to creating a culture of assessment that can provide a theoretical framework for meaningful organizational change on any scale. We situate the conceptual antecedents to buy-in, Management Needs and Employee Needs, through a familiar tool for assessment librarians: Suggestion Systems.

Conceptions Of Change: A Phenomenographical Study Of The Reinvention Initiative At The City Colleges Of Chicago, Jennifer M. Horace

All Dissertations

The purpose of this study was to add to the literature on community colleges and organizational change. This study explored how interested parties, internal and external, understood the organizational change called the Reinvention Initiative occurring at the City Colleges of Chicago and how this organizational change influenced constituencies' definition of efficiency and effectiveness for the organization. In order to accurately answer the research questions, a qualitative research method called phenomenography was employed. The study used overt and covert data collection to obtain data from stakeholders of the City Colleges of Chicago. The researcher did semi-structured interviews and as well as …

Schools Of Education In A New Era Of Accountability: A Case Study Of An Annual Report Process Used To Advance A Professional Learning Community, Manuel A. Aceves

LMU Theses and Dissertations

Institutions of higher education are entering a new era, one where cost, value, and quality are at the front of mind. To proactively ensure long-term viability, institutions must operate differently. This qualitative case study examined how the St. Alexander University School of Education’s Annual Report Process impacted institutional decision-making. Additionally, the study explored how the Annual Report Process could facilitate learning and improvement for a school of education.

Using the Professional Learning Community model as the conceptual framework, document analysis, process analysis, and semi-structured interviews were used as the primary methods for data collection. Using pattern analysis, four themes emerged …

Interrupting The Silence: An Action Research Study To Transform A Juvenile Justice Culture For Lesbian, Gay, Bisexual, Transgender, And Intersex (Lgbtqi) Youth, Dawn N. Mcrae

Theses and Dissertations

This action research (AR) study explored practitioners’ knowledge of Lesbian, Gay, Bisexual, Transgender, Questioning, and Intersex (LGBTQI) youth issues in a juvenile justice setting. A research and service approach was employed to develop a LGBTQI policy and training. This study was motivated by three research questions. Does sensitivity training increase practitioner knowledge concerning LGBTQI youth in juvenile justice? What are the attitudes of juvenile justice practitioners concerning the stigmatization of LGBTQI youth in a juvenile correctional setting? How can the findings of this study improve support networks for LGBTQI youth in a juvenile correctional setting? To examine these questions, pre-test …

Globalization, Mobile Technology, And Social Media's Influence On Leadership Communication Involving Millennials, Rasheedah Dunston

Walden Dissertations and Doctoral Studies

Current research identifies effective leadership communication, which includes frequent direct conversational communication from company leaders, influences worker performance during organizational change. Social media, mobile technology, and the Millennial workforce have shifted leader communication style from purely top-down, town hall style communication to incorporate more collaborative and engaging forums. The case study addressed how globalization, social media, and mobile technology affects leadership communication and then subsequently effects worker performance as Millennials join the workforce. Qualitative data were collected from observations and interviews from a purposeful selection of 9 Millennial employees, including 2 Millennial leaders, and 8 non-Millennial leaders of a Fortune …

Transforming Christian Schools Using Sustainable Model Of Organizational Change And Performance Improvement, Abraham Adhanom

Walden Dissertations and Doctoral Studies

Organizational failure in Christian schools is a common phenomenon affecting millions of families in the United States. In the past 2 decades alone, more than 200 Christian schools closed each year; and many continued to struggle for survival. This trend presented significant challenge for the sustainability of faith-based schools that serve over 10% of grade-level students in the country. The purpose of this study was to examine internal and external factors impacting the performance of Christian schools and analyze existing theories of institutional effectiveness leading to the development of a sustainable framework. The research question addressed what type of organizational …

Organizing For Change: A Case Study Of Grassroots Leadership At A Kentucky Community College, Andrea Rae Borregard

Theses and Dissertations--Educational Policy Studies and Evaluation

Community colleges constitute a special type of higher education organization: their complex mission, dynamics, personnel structures, and values require a distinct set of understandings and skills to lead and manage them well. Most of the research on leadership in community colleges focuses on leaders in positions of power (presidents, provosts, etc.) and not on grassroots or bottom-up leadership. Bottom-up leaders are individuals who perpetuate change without having the backing of a formal position of authority to do so. Recent leadership research validates the importance of having change agents at all levels of an organization in order to further the mission …

Organizational Change In Volunteer-Based Organizations: Communication Change Strategies In Church Congregations, Daniela Viviana Fuentes Riffo

Masters Theses & Specialist Projects

The current study fills a gap in the communication and management literature by providing additional insight regarding the effective communication strategies used by church leaders during organizational change. The researcher sought to find out how beliefs held by church members predicted their receptivity to change and their intent to leave their organization. Participants from diverse church denominations (N = 208) completed an online survey questionnaire asking them to think about a particular change they had experienced in their current or former church. The results of statistical analysis showed: (a) Church members´ beliefs regarding discrepancy, efficacy, principal support, and valence, positively …

The Impact Of Employee Engagement And A Positive Organizational Culture On An Individual’S Ability To Adapt To Organization Change, Jane D. Parent, Kathi J. Lovelace

Management Faculty Publications

The purpose of this paper is to explore the connections between employee engagement, positive organizational psychology and an individual’s ability to adapt to ongoing organizational change. We review the literature on individual adaptability, positive organizational psychology, and employee engagement and propose a model that suggests that a positive work culture enhances employee engagement and in specific cases leads to increased adaptability. Suggestions for future research are provided with the intent to further the academic research in this area.