Digital Commons Network^™

Motivating Language And Employee Outcomes: A Multinational Investigation, Cau Ngoc Nguyen, Wei Ning, Albi Alikaj, Quoc Nam Tran

Research, Publications & Creative Work

Purpose – This study aims to examine the impact of managerial use of motivating language on employee absenteeism, turnover intention, job satisfaction and job performance for employees from three nations: India, the USA and Vietnam.

Design/methodology/approach – Data is collected from 614 employees working in India, the USA and Vietnam. A variance-based partial least squares structural equation modeling technique is used to test the hypotheses. In addition, a statistical test is used to examine the statistical differences in the results across the three nations.

Findings – The findings are consistent with the motivating language theory, in that managerial use of …

Lay Theories Of Heroism And Leadership: The Role Of Gender, Communion, And Agency, Crystal L. Hoyt, Scott T. Allison, Agatha Barnowski, Aliya Sultan

Jepson School of Leadership Studies articles, book chapters and other publications

Whereas leadership is generally perceived as a masculine enterprise, heroism research suggests that people view heroes as similarly masculine, but having more feminine traits. We predicted that heroes will be evaluated higher than leaders in communion but not differ in agency. In Study 1, heroes were perceived to have higher communion and similarly high agency as leaders. In Studies 2 and 3, we replicated these trait ratings focusing on perceptions of typical heroes/leaders (S2) and personal heroes/leaders (S3). In Study 4, we showed that the greater level of communion associated with heroes is independent of their gender. In Study 5, …

Wellness Project Implementation Within Houston's Faith And Diabetes Initiative: A Mixed Methods Study, Rebecca Wells, Ellen D Breckenridge, Stephen H Linder

Faculty, Staff and Student Publications

BACKGROUND: Faith-based health promotion has shown promise for supporting healthy lifestyles, but has limited evidence of reaching scale or sustainability. In one recent such effort, volunteers from a diverse range of faith organizations were trained as peer educators to implement diabetes self-management education (DSME) classes within their communities. The purpose of this study was to identify factors associated with provision of these classes within six months of peer-educator training.

METHODS: This study used the Consolidated Framework for Implementation Research (CFIR) to identify patterns from interviews, observations, attendance records, and organizational background information. Two research team members thematically coded interview transcripts …

Advancing Higher Education: Strategic Leadership For Chief Advancement Officers, Matthew Ohs

Leadership Education Capstones

This research study focuses on the role of strategic leadership within effective advancement organizations. Given the fundraising responsibility of university advancement leaders, there is a need to research the leadership strategies which lead to successful fundraising. The purpose of this study is to determine effective leadership strategies for Chief Advancement Officers (CAOs) at four-year, public universities. Strategic Leadership Theory suggests connections between the university’s executive leadership and institutional success (Boal & Hooijberg, 2001; Finkelstein & Hambrick, 1996). The research study design is qualitative to explore the experiences of individuals regarding the connections between leadership strategies and fundraising performance in university …

The Relationship Between Leadership Practices And Organizational Commitment Of Telecommunicators, André Lanier

Graduate Theses and Dissertations

The performance of 9-1-1 telecommunicators can mean the difference between life and death for the person on the other end of a phone. Effective leadership is critical to the success of the public safety answer point (PSAP) and the organizational commitment of the 9-1-1 telecommunicator. Bass and Riggio’s (2006) Full Range of Leadership Theory (FLRT) is the basis for the current study. The FRLT covers leadership styles from laissez-faire to transformational (Matikainen, 2019).

The purpose of conducting the study was to identify and describe the 9-1-1 telecommunicator’s organizational commitment based on the PSAP leadership categories. The study made use of …

How Does Robotic Surgery Influence Communication, Leadership, And Team Outcomes? A Multimethod Examination., Jordan E. Rogers

Doctoral Dissertations and Master's Theses

The practice of delivering surgical care has evolved to be less invasive to the patients undergoing surgery. Minimally-invasive surgery can be practiced through traditional laparoscopic methods as well as with robotic technology that displaces the surgeon from the operating table. Robotic surgery has been cited to be safer and more effective than traditional laparoscopic surgery; however, little research has endeavored to investigate the role of surgical modality upon aspects of teamwork. This dissertation contributes to the human factors and teamwork literature by evaluating how surgical modality may influence communication, shared leadership, and team outcomes. Multiple methods were employed to study …

Pastoral Burnout: Practical And Biblical Insights For Prevention And Rehabilitation Within The International Pentecostal Holiness Church, Jim Tunnell

Doctoral Dissertations and Projects

With the excessive demands in pastoral ministry, the spectrum of ministry workload has become a stressful occupational peril that could trigger pastors to give in and ultimately abandon ministry altogether. Before and after secession, clergy, particularly pastors, experience a wide variety of maladies, including but not limited to physical and psychological distress, that may lead to intensive outcomes. As the number of resignations continues to rise, there is an emergent interest among leaders, particularly in the denominational sector, to determine the interposing contributing factors and to develop appropriate resources to be of assistance when pastoral burnout is recognizable. With the …

Campbell’S Chicken Noodle Soup™ And Saltine Crackers: A Milpero’S Autoethnographic Study Of Struggle And Success In Life And In Education, Ernesto Cantu

Theses and Dissertations

The state of Texas has close to 3,000 colonias, with most of them found along the Texas/Mexico border (“Colonias in Texas,” n.d.) and the most citizens of any state living in colonias. I grew up in a colonia in South Texas called Las Milpas, located in Pharr, Texas. Colonia children are often stigmatized and marginalized. This autoethnographic study is a look into my life as an educator and the social and cultural factors that have contributed to my survival and success. As a child, I lost both my mother and father. I was fortunate that my oldest …

Metacritiques Of Upper Echelons Theory: Verdicts And Recommendations For Future Research, Brett H. Neely Jr., Jeffrey B. Lovelace, Amanda P. Cowen, Nathan J. Hiller

Department of Management: Faculty Publications

After more than 35 years, Hambrick and Mason’s upper echelons theory (UET) stands as one of the most influential perspectives in management research. However, as the literature and its attendant reviews have become more numerous and specialized, discussion of the fundamental conceptual and methodological critiques leveled against research utilizing the UET perspective has grown fragmented. As such, the first aim of the present review is to identify and synthesize a set of common critiques levied against UET research. In doing so, we unpack important nuance within each critique while establishing a common vocabulary to facilitate greater consistency in how these …

A Field Theory Guided Quantitative Study Into Environmental Forces Impacting Christian Leadership And Instrument Development, Leonard Scott Momeny

Doctoral Dissertations and Projects

The purpose of this descriptive quantitative study was to determine and then evaluate perceptions of Christian seminary students with recent ministry related leadership experience on the environmental factors and forces, both internal and external, that either enable or constrain the efforts of the modern Christian leader. Christian leadership study, much like general leadership study tends to focus directly upon the leader, thus ignoring the potential impact of environmental variables upon resultant leadership. For this knowledge gap to be properly investigated a new instrument, based upon work by Dr. David Dockery, was developed, refined, and utilized to investigate the perception of …

Investigating Leadership Styles Of Childcare Directors, Michelle P. Grantham-Caston

LSU Doctoral Dissertations

The aim of this study was to contribute to the literature on childcare director’s leadership styles and director’s self-perception. For leaders in childcare to be effective they must possess skills, characteristics, and traits of effective leadership which have been identified in the seminal literature of Bass (1995) and Burns (1979). This quantitative study examined early childhood leaders self-identification with the leadership styles in The Multifactor Leadership Questionnaire (MLQ) (Bass & Avolio, 1995) as well as other demographic variables which could contribute to early childhood leaders’ self-perception of leadership styles. This study was to break apart the three overarching leadership styles …

Mike Ettore, Trust-Based Leadership: Marine Corps Leadership Concepts For Today's Business Leaders, Noel F. Palmer

Mountain Plains Journal of Business and Technology

Mike Ettore, Trust-Based Leadership: Marine Corps Leadership Concepts for Today's Business Leaders (Fidelis Press, 2019), 576 pages, $30 paperback.

An opportunity to read about trust and its importance in leadership piqued my interest in this book. I expected content in the manner of Dirks & Ferrin’s (2002) seminal work on trust in leadership, or follow-on work by Colquitt, Scott, & LePine (2007) who examine trust and the influence of leaders as trust referents. Yet, the book is less about trust-based leadership and more about “Marine Corps leadership concepts.”

Daphne Scott, Waking Up A Leader: Five Relationships Of Success, Susan Jensen

Mountain Plains Journal of Business and Technology

Daphne Scott, Waking Up a Leader: Five Relationships of Success (Lioncrest, 2019), 280 pages, $15 paperback.

Daphne Scott’s engaging self-help book argues that effective leaders operate from a position of trust rather than fear and offers practical exercises to enhance mindfulness.

Scott describes her own ‘awakening’ that radically shifted her perspective, enhanced her quality of life, and strengthened her ability to connect with and inspire others. Drawing largely from her personal experiences, Scott asserts the key to effective leadership is mindfully addressing key relationships with time, money, ourselves, friends, and the unknown. She argues that mindfulness is a core leadership …

Managing Millennial Turnover In The It Industry: Leading With An “Inside-Outfluence” Approach, Travis J. Hollman, Kyle W. Luthans

Mountain Plains Journal of Business and Technology

This paper proposes a new perspective and approach for leaders to strategically manage millennial turnover problems in the Information Technology (IT) industry. Using a combination of interviews from experienced IT managers and existing literature, our goal was to identify and synthesize the problems and best practices for managing and retaining millennial IT talent. Based upon qualitative data, emergent themes were identified and then reviewed against the existing body of literature covering millennial employees’ retention and turnover in the IT industry. Areas of common ground were integrated to develop a new hybrid approach that we call the “Inside-Outfluence” model. In particular, …

Influence Of Teachers’ Psychological Safety, Principals’ Transformational Leadership, And Organizational Uncertainty On Schools As Learning Organizations, Lloyd D. Jackson

Theses and Dissertations

The primary function of a school is learning. What this causal-comparative and correlational study sought to resolve is whether schools which are designed for learning can learn. The purpose of the study was four-fold. First, to validate the Dimensions of a Learning Organization Questionnaire (DLOQ) as an instrument to be used to within the school context. Secondly, to ascertain if there was a difference in how the factors of the DLOQ loaded in relation to the achievement level of a school. Thirdly, the study was to assess whether the dimensions of learning organization—continuous learning, dialogue and inquiry, collaboration, embedded systems, …

Nurses' Experiences Of Organisational Learning: A Qualitative Descriptive Study, Bret Lyman, Marisa E. Biddulph, V Grace Hopper, Julie L. Brogan

Faculty Publications

Aim: To explore the validity of and expand upon a model of organisational learning in hospitals.

Background: Organisational learning is a positive change in an organisation's collective knowledge, cognition and/or action, leading to improved hospital performance. A current model offers an evidence-based, theoretical representation of organisational learning in hospitals, yet the intricacies of organisational learning in clinical practice are not fully understood. Additional guidance is needed to effectively foster and study organisational learning.

Method: Semi-structured interviews were used to gather 15 first-hand experiences of organisational learning from 14 nurses. Data were analysed via deductive thematic analysis.

Results: Organisational learning was …

Creating Silence: How Managerial Narcissism Decreases Employee Voice, Jake Harrison, Alexander C. Romney

Curiosity

Narcissism in organizations is becoming increasingly prevalent, as evidenced by the growing number of CEOs that seek acclaim and dominance, often at the expense of others (Chatterjee, 2017). Narcissism is defined as “individuals for whom enhancing the positivity of the self (specifically, to achieve status and esteem) is overwhelmingly important” (Campbell, 2004), and most often wields a detrimental influence on organizations. In the management literature, efficacy is defined as “a person’s estimate that a given behavior will lead to certain outcomes” (Bandura, 1977), and employees who hold a stronger sense of personal self-efficacy will display more active efforts to improve …

Resiliency In Healthcare, Sherry S. Chesak, Juliana (Jewel) Kling, Suniya Luthar, Matthew S. Howard

SigmaCast [Podcast]

This episode discusses research related to the Worldviews on Evidence-Based Nursing open access article, "Authentic Connections Groups: A Pilot Test of an Intervention Aimed at Enhancing Resilience Among Nurse Leader Mothers."

Episode Details:

Host: Mathew S. Howard, DNP, RN, CEN, CPEN, CPN: Director of Scholarship Resources, Sigma

Guest Speakers:

• Sherry S. Chesak, PhD, RN, Nurse Scientist, in the Division of Nursing Research, in the Department of Nursing, at the Mayo Clinic, in Rochester, MN
• Juliana (Jewel) Kling, MD, MPH, NCMP, FACP, Associate Professor of Medicine and Interim Chair and Associate Chair for Research Women's Health Internal Medicine at the Mayo …

Understanding The Administrative Role Fo School Psychology District Leaders, Alivia Nicole Smith

Theses and Dissertations

Very few articles in the published research literature have considered the clinical supervision of school psychology and even fewer articles explore the administrative supervision of school psychologists. The purpose of this study is to describe the roles, and responsibilities, and challenges faced by district leaders who supervise school psychologists. Using a purposeful sample, participants met criteria for this study if they worked at the district level, supervised at least three school psychologists, and were responsible for hiring and firing school psychologists. Nineteen participants qualified for this study and completed a phone interview that included eight open-ended questions. Participants shared that …

Felt Inclusion Among Sexual Minority Employees: The Roles Of The Organization And Supervisor, Jamie Michael Tombari

Electronic Theses, Projects, and Dissertations

Lesbian, gay, bisexual, and questioning (LGBQ+) employees experience unique stress in the workplace due to their stigmatized concealable identity. This unique stress results in poor health outcomes, such as not feeling safe at work, decreased satisfaction with life, and increased emotional exhaustion. Research and theory have identified the importance of felt inclusion among employees. The purpose of this study was to test a model of how the intangible aspects of work (i.e., organizational efforts towards LGBQ+ inclusion, supervisor LGBQ+ inclusion, and felt inclusion) impact LGBQ+ employee job attitudes, health and well-being, and sexual identity management strategies. Additionally, two measures were …

2020 Top Trends In Academic Libraries, Allison Benedetti, Ginny Boehme, Thomas R. Caswell, Kyle Denlinger, Yuan Li, Alex D. Mcallister, Brian D. Quigley, Catherine B. Soehner, Minglu Wang, Andrew J. Wesolek

Library Faculty Presentations & Publications

This article summarizes trending topics in academic librarianship from the past two years. These highlights provide a starting point or an update, depending on one’s familiarity with the topic. Overarching themes across the profession continue to emphasize the significant amount of change our institutions are driving, managing, and navigating.

Black Males Matter, The Educational Marathon Continues: The Relative Impact Of Student-, Family-, And School-Level Domains On The Educational Outcomes Of Black Males, Shawn F. Brown

Dissertations, Theses, and Capstone Projects

The educational outcomes of Black males within the United States are problematic. In far too many areas of life (health, education, employment, income, and mortality), this population is overrepresented in the lowest quartile. This dissertation seeks to understand that phenomenon by systematically considering conduits and barriers to these outcomes. More specifically, by employing the High School Longitudinal Study (HSLS) data set, ecological systems theory, and critical race theory, and hierarchical regression modeling, this dissertation explores the relative impact of student-level, family-level, and school-level domains on the educational outcomes of a national sample of Black males. Given the findings, recommendations are …

The Men Or The Mission: Can An Army Of Servants Become An Army Of Servant Leaders?, Douglas Gain, Phil C. Bryant

Servant Leadership: Theory & Practice

This paper evaluates the theory of servant leadership as a viable solution to the Army’s sometimes toxic leadership problem. The research question this paper asks is: is servant leadership a viable option for official U.S. Army leadership doctrine? We build the case that while servant leadership is fundamentally incompatible with Army Leadership and is not a viable option for official U.S. Army leadership doctrine, some of the basic tenets of servant leadership are adoptable and adaptable by the U.S. Army. Furthermore, we recommend that the U.S. Army focus on better communicating their existing leadership doctrine throughout the organization rather than …

Melusine, Invisible Leadership And The Future (In The Past), Jan Shaw

Medieval Feminist Forum: A Journal of Gender and Sexuality

This paper considers the operation of “invisible” leadership in the figure of Melusine from the late Middle English romance Melusine. By invoking contemporary leadership theory, this paper identifies leadership maneuvers in Melusine that are similar to those often practiced by women today, but the discourses of gender identity then ultimately render Melusine’s leadership invisible, just as leadership discourses today often render female leadership invisible. By uncovering the operation of “invisible” leadership in the figure of Melusine and identifying commonalities with the leadership of women today, this paper aims to improve our understanding of the contemporary problem of the marked …

African American Females Holding Executive Administrative Positions At California Community Colleges: A Phenomenological Study Of Cultural Influences And Opportunities, Daria Reynolds

Dissertations

Purpose: The purpose of this phenomenological study was to explore the lived

experiences of African American female presidents, vice presidents, deans, associate deans, and directors serving at a California community college (CCC) and to explore what African American cultural influences or other opportunities contributed to their becoming administrators.

Methodology: This phenomenological study explores the lived experiences of African American female administrators of CCCs. This study highlighted the essence of those lived experiences. The respondents were chosen based on specific criteria. The researcher then conducted structured web-conference interviews that described the essence of the lived experiences of the 10 African American …

Exploring Intergenerational Value Changes Across Three Generations Of Emirati Women Using Focused Ethnography, Ebtesam Ali Alteneiji

Dissertations

Intergenerational value change, influenced by technological advancements, economic development, formal education, and urbanization, becomes especially complex when it occurs in times of rapid changes, as in the case of the United Arab Emirates (UAE). Through the lens of social change and human development theory, heavily constructed in the Gemeinschaft/Gesellschaft paradigm, this focused ethnography explored the push and pull of traditional boundaries within a collectivist society and the necessary navigation of infused Westernized philosophies promoting individualism and autonomy. Participants in this study (N = 24) were members of 8 family triads of grandmothers, mothers, and daughters who represented 8 different …

The Relationship Between Leadership Behavior And Organizational Culture Across Selected University Soccer Teams In Saudi Arabia, Mohammed Alshammari

Health, Exercise, and Sports Sciences ETDs

The purpose of this study was to investigate the relationship between leadership behaviors and organizational culture across selected university soccer teams in Saudi Arabia. The primary focus of the study was to address (1) the student-athletes’ perceptions of head-coaches’ leadership behaviors and team culture, (2) the relationship between leadership behaviors and teams cultural functions, and (3) the effects of head-coach leadership behaviors on team culture across the selected teams.

Among the fourteen selected Saudi university soccer teams associated with the Saudi University Sports Federation (SUSF), 243 student-athletes participated in this study. The participants completed the translated version of the Multifactor …

Role Of Leader’S Emotional Intelligence In Organizational Learning: A Quantitative Analysis, Navjot Kaur

Theses

Although most researchers have argued that a leader’s Emotional Intelligence (EI) capability positively influences Organizational Learning (OL), this relationship has only been studied at surface level. Consequently, there is no clear mechanism explaining how leaders facilitate various sub-processes of learning at the individual, team, and organizational levels. In this study, we operationalize Goleman’s (1998) mixed model of EI and 4I framework of learning proposed by Crossan et al. (1999) to shed further light on this connection. Our study follows a deductive approach, where a conceptual model is first developed through a conceptual literature review and then empirically tested using correlation …

Examining Follower Perceptions Of The Relationships Between Public Sector Leadership Behavior And Personality Traits, Robert Perez

Theses & Dissertations

To fill a gap of leadership research in the public sector, conducted in a municipal government department, in a southwestern United States city of over 1,000,000 residents, this quantitative survey research examined the relationships between 66 observer ratings (response rate of 46.15% from a sample of 143 participants) of a department director’s level of the Big Five personality traits, measured by the NEO Five-Factor Inventory-3 (NEO-FFI-3), and transformational leadership as measured by the Multifactor Leadership Questionnaire 5X (MLQ 5X). Demographic data was collected to examine potential relationships between the NEO-FFI-3 and MLQ 5x ratings. To compare the self-other ratings, the …

Field Manuals And Place: An Examination Of Place And Narrative Through The Changing Nature Of Leadership Discourse At The General George Patton Museum Of Leadership., Madison Lindsey-Paige Thompson

Electronic Theses and Dissertations

This thesis is an analysis presenting several arguments surrounding leadership discourse within the Army and its connections to the General George Patton Museum of Leadership. Leadership discourse within Army Field Manuals and publishing doctrine have evolved from 1948 to 2019. I argue leadership discourse within the Army Field Manuals can be seen in situ at the General George Patton Museum of Leadership and can be studied using rhetorical fieldwork and adapt current leadership discourse into a living Field Manual, a leadership narrative, which can be learned from and taught. This thesis consists of seven chapters which provide: an introduction to …