Digital Commons Network^™

Glass Ceiling Breakthrough A Phenomenological Study Of African American Female Principals Leading Predominantly White Schools, Crystal Thorpe

All-Inclusive List of Electronic Theses and Dissertations

The purpose of this study was to explore how African American female principals leading predominantly White schools experienced their leadership role and to provide a narrative of those findings identifying barriers and successes in their position. Numerous scholars have noted a lack of research pertaining to African American women in leadership and have encouraged further research to be completed. Specifically, this study identified successful African American principals leading predominantly White schools and provided a voice for their experiences. Findings from this study could provide critical information in understanding African American leadership style and create a discourse for those in Educational …

Developing A Set Of Leadership Competencies For Ems Leaders, Sarah E. Peace

MUSC Theses and Dissertations

EMS agencies are generally focused on patient care skills and on-scene management, spending very little time developing the core leadership skills needed to lead their team both on-scene and while back at the station. There are numerous health care competency models available to help leaders grow, however, there is one model available to EMS agencies that has not been validated. This study will utilize a mixed method approach to identify competencies that can be used among EMS Leaders to guide and develop leadership skills and training.

Exploring Leadership In The Middle: An Application Of Schon's Reflective Conversation—A Decision-Making Process For Assemblies Of God World Missions Area Directors, James A. Sabella

Doctor of Ministry

Middle leaders are an essential part of every organization. Their position in the organization’s structure places them at the center of the organization’s operations. From this middle position, the middle leader functions as both follower and leader, having a responsibility both upward and downward in the organization. In these capacities the middle leader becomes a critical link between the vision, goals and mission of the organization and the day-to-day carrying out of the vision, goals and mission. And yet middle leaders often go unnoticed. This dissertation focuses on those who lead in the middle: specifically, the Area Director in the …

The Role Of Strategic Leadership In The Profitability Of Large Organizations, Bernard Yaw Owusu-Boadi

Walden Dissertations and Doctoral Studies

Large organizations in the United States endure a 30%-50% failure to achieve profitability. Senior executives' lack of strategies to ensure profitability diminish performance and economic growth. The purpose of this qualitative single case study was to explore strategies senior executives use to ensure profitability in large tax preparation organizations. The conceptual framework for this study was the resource-based view theory. The sample consisted of 2 board members and 3 senior leaders from a large tax preparation organization located in the United States. Study site participants had at least 15 years of experience in enhancing organizational profitability and 5 years of …

Critical Success Factors In Enterprise Resource Planning Implementation In U.S. Manufacturing, Justin Goldston

Walden Dissertations and Doctoral Studies

Organizational leaders have increasingly turned to enterprise resource planning (ERP) applications, also known as decision-support systems, to make their firms' operational, tactical, and strategic processes more efficient and effective in the changing global marketplace. High failure rates in ERP systems implementations make these projects risky, however. Most prior research on critical success factors for conventional ERP implementation has been on large enterprises, resulting in a gap in knowledge on these factors in the small and medium enterprises that constitute the majority of U.S. employer firms. A qualitative modified Delphi study with an expert panel of U.S. manufacturing consultants and 3 …

Leadership Strategies To Improve Nurse Retention, Floyd Jordan Colwell

Walden Dissertations and Doctoral Studies

The nursing shortage and high turnover rates are a problem in the United States. The purpose of this multiple case study was to explore leadership strategies that hospital senior nurse managers in the Rocky Mountain states use to improve nurse retention. Participants were 6 hospital senior nurse managers including 3 chief nursing officers, 1 assistant chief nursing officer, and 2 directors who had demonstrated effective leadership strategies in retention of nurses. The leadership-motivated excellence theory was the conceptual framework. Semistructured interviews with open-ended interview questions were used to collect data; organization websites and documents were used to help corroborate evidence …

Strategies To Improve Employee Engagement In The Hospitality Industry, Carolyn Yvette Taylor

Walden Dissertations and Doctoral Studies

More than 50% of the workforce in the United States is disengaged, costing U.S. organizations almost $355 billion annually. Engaged employees improve customer satisfaction, perform effectively, and are committed to organizational goals. Guided by Kahn's personal engagement theory, the purpose of this multiple case study was to explore strategies business leaders in the hospitality industry used to improve employee engagement for increased productivity. A purposive sample of 1 business leader each from 6 organizations in South Korea shared their experiences with the phenomenon of employee engagement. Data were collected through face-to-face semi structured interviews and by reviewing company position descriptions …

Finding A Fulcrum: Positioning Ourselves To Leverage Change, Laurie L. Grupp, Deandra Little

To Improve the Academy: A Journal of Educational Development

Educational developers are called to serve as thought leaders, change agents, and advocates while also working to fulfill the teaching and learning mission of their centers. Research on change leadership informs our understanding of the work, yet may not go far enough to describe the complex roles, responsibilities, and positions of educational developers. In this study, we analyze survey and interview data to explore the meta-competencies that guide the work of developers as they navigate a shifting landscape and serve as “levers” for change.

Complexity Leadership: The Role Of Teaching And Learning Center Leaders In Online Learning At Small, Private Colleges, Tyler D. Watts

Theses and Dissertations--Education Sciences

As online learning continues to grow and became an integral component of many higher education institutions (Allen & Seaman, 2017), the role of leadership in guiding those online learning initiatives differs from institution to institution. At small, private colleges and universities, where online learning is seeing greater enrollment and growth (Clinefelter & Magda, 2013), teaching and learning centers (TLC) often have involvement in guiding and shaping online learning initiatives. This study investigated the role of TLC leaders in leading online learning initiatives. The value of this study is an examination of leadership during a period of transformation and change that …

Superintendents And The Micropolitics Of Innovation In Rural School Districts, Catherine Nunn Lawless

Theses and Dissertations--Education Sciences

Research shows that public school districts that follow traditional means of instruction and assessment are insufficiently preparing students for success in the today’s global world. As a result, students are entering into higher education institutions and the workforce without the necessary skills to succeed in these 21^st century environments. Extant literature suggest that there is a broad consensus on this perspective in public and private sectors nationally and globally. Evidence shows that some school district superintendents and their respective school boards continue to focus on improving the current practices and student academic performance and assessment. Other instructional leaders recognize …

A Grounded Theory Study: How A Virtual Organizational Leadership Program Impacts Employee Leadership Development, Charlene Banta

CUP Ed.D. Dissertations

Leadership development programs prepare candidates for roles, equipping them with the skills and competencies to lead in organizations. In this study, I explored the effectiveness of a virtual organizational leadership development program. A grounded theory research design was chosen as a method of analysis to systematically obtain and analyze data for research and generate theory from the data. The servant leadership model served as the framework for the research. The purpose of this study was to explain how a virtual leadership development program impacted employee leadership efficacy. The research questions addressed how the program affected participant promotions, how the program …

Leadership Strategies That Promote Employee Engagement, Tiffany N. Mccutcheon

Walden Dissertations and Doctoral Studies

In the higher education industry, employee engagement is crucial to the survival of organizations because engaged employees increase profits, productivity, and sustainability. The purpose of this single case study was to explore leadership strategies that leaders of higher education organizations used to promote employee engagement. Expectancy theory was the conceptual framework for this study. Four leaders of a higher education organization in the southeastern United States were purposefully selected for the study based upon their experience implementing effective leadership strategies to promote employee engagement. Data were collected through face-to-face semistructured interviews, direct observation, and review of publicly available organizational documents. …

The Role Of Strategic Leadership In The Profitability Of Large Organizations, Bernard Yaw Owusu-Boadi

Walden Dissertations and Doctoral Studies

Large organizations in the United States endure a 30%-50% failure to achieve profitability. Senior executives' lack of strategies to ensure profitability diminish performance and economic growth. The purpose of this qualitative single case study was to explore strategies senior executives use to ensure profitability in large tax preparation organizations. The conceptual framework for this study was the resource-based view theory. The sample consisted of 2 board members and 3 senior leaders from a large tax preparation organization located in the United States. Study site participants had at least 15 years of experience in enhancing organizational profitability and 5 years of …

Building Workforce Capability In Nonprofit Organizations, Catherine Byrnes Smoyer

Walden Dissertations and Doctoral Studies

Leaders of nonprofit organizations in the United States must build workforce capabilities to meet increasing demands for services. This single-case study explored strategies nonprofit leaders used to build workforce capability to address increasing service demands. The conceptual lens for this study was the full-range leadership theory. Data were collected through semistructured interviews from a purposeful sample of 3 senior executives of a single nonprofit organization located in the midwestern region of the United States. Information from internal and external documents and publicly available documents also provided data. Information and data sources included internal organizational and workforce performance data, strategy plans …

Veteran Administration Disease Model To An Interdisciplinary Healthcare Model, Bertha J. Harris

Walden Dissertations and Doctoral Studies

There is a growing need for healthcare teams within the Veterans Administration (VA) healthcare system to effectively collaborate and communicate to improve patient outcomes. The need to improve patient care in the Patient Aligned Care Team (PACT) has been well established. The scholarly literature does not provide evidence whether using the primary care PACT model on communication and teamwork by an interdisciplinary medical team ameliorates these communication breakdowns. Bronstein's design for interdisciplinary collaboration provided the overarching framework for this study. The purpose of this qualitative case study was to investigate the use of the PACT model on communication and teamwork …

Management Of Virtual Offices, Cheryl Donaldson Howard

Walden Dissertations and Doctoral Studies

Many organizational leaders manage virtual employees without the specific training and experience required for leading a virtual organization, which can lead to billions of dollars in lost productivity. The purpose of this multiple case study was to explore strategies managers used to manage a virtual office. The target population consisted of 4 managers located in the mid-Atlantic region of the United States who had a minimum of 2 years of experience managing virtual offices. The conceptual framework for this study was social exchange theory. Data were collected using semistructured interviews and a review of company documents. Data were analyzed using …

Leadership Styles And Their Impact On Church Growth In Alexandria And Springfield, Virginia, Yera Keita

Walden Dissertations and Doctoral Studies

Even though millions of Americans attend church, church worship practices have declined in recent years. Also, church leaders lack understanding of transformational, transactional, laissez-faire, and servant leadership styles and their potential to promote the growth of church membership. Gaps exist in the literature regarding the connection between development and efficacy, organizations and outcomes, and church leaders' styles and church membership growth. The purpose of this qualitative case study was to explore the perception of church leaders (pastors, deacons, ministers) and members of congregations regarding leadership styles and how the implementation of those styles influences the growth of church membership. The …

Leadership, Empowerment, And Motivation: An Analysis Of Modern Management, Patrick J. Myers

CMC Senior Theses

The purpose of this paper is to explore the role of management in organizations and, specifically, look at the overlap between management and leadership with a particular focus on empowerment. With considerations of previous literature, current examples, and a case study interview, this literature seeks to solidify the importance of leadership by managers in the workplace. Furthermore, it seeks to highlight the role of empowerment, presented by the leader and experienced by followers, in creating a thriving workplace built on culture and trust. Lastly, the literature aims to better understand the motivations of the modern employee to provide potential areas …

Leadership And Culture Effects On Corporate Retention Of Black Millennials, Ashley Rhae Grishby

Walden Dissertations and Doctoral Studies

The purpose of this study was to determine if transformational leadership, motivation, organizational culture, and person-€organization (P-€O) fit predict retention of Black millennials compared to White millennials. This study also determined if transformational leadership mediated the relationship between motivation and retention, if motivation mediated the relationship between P-€O fit and retention, and if P-€O fit mediated the relationship between culture and retention. With the millennial population making up approximately 50% of the workforce by 2020, it is important for organizations to determine which factors are affecting their retention. To predict employee retention, each variable was measured with 5 reliable online …

Strategies Retail Managers Use To Reduce Employee Turnover, Sharon Belinda Love

Walden Dissertations and Doctoral Studies

Retailers lost 5.1 million employees in 2016, which resulted in a loss of profitability. The purpose of this single case study was to explore strategies retail managers used to reduce turnover at one retail company in the southeastern United States. The conceptual framework for the study was transformational leadership. The target population consisted of 6 store managers who reduced employee turnover in the retail industry. Data collection methods included face-€to-€face, semistructured interviews and a review of the company documents. Yin's 5-step analysis was used to analyze data. Three themes emerged from data analysis: supportive management leadership style, competitive compensations, and …

The Changing Nature Of Work, Leadership, And Organizational Culture In Future Ready Organizations, Saloni Dhir

CMC Senior Theses

Abstract

The relationship between individual and organizational performance is a key challenge for leaders in modern organizations, especially with the current disruption in technology and innovation. This thesis is a literature review and compilation of the relevant empirical evidence on various processes of industrial groups and organizational characteristics such as the changing nature of work, leadership, and company culture in detail. I investigate the complex challenges that millennials and organizations are facing in the current VUCA work environment as well as their potential responses to these changes. I map out the evolution of the concept of work and compare changes …

Evaluation Of The Effectiveness Of A System Based Nurse Manager Collaborative Council On Work Engagement, Psychological Empowerment, And Value, Stacy Colligan

DNP Projects

BACKGROUND: Nurse Managers often do not receive direct acknowledgment for their accomplishments or have input into the facility wide decisions which directly impact them. Currently there are no known shared governance programs tailored to the nurse manager level.

PURPOSE: To determine the impact of a system shared governance model on nurse manager’s work engagement, psychological empowerment, and inclusion.

METHOD: A pretest and posttest design was utilized to determine the impact of shared governance participation for nurse managers. Spreitzer’s psychological empowerment scale and the Ultrech “Work and Well-being” instrument, in addition to some Likert scale and open-ended descriptive questions, were included …

Involving Patient/Family Advisors And Advisory Councils With Patient And Family Engagement, Cortney D. Forward

Walden Dissertations and Doctoral Studies

Health care consumers are under-represented in literature when defining patient and family engagement. The proportion of people living longer is rapidly growing. Future research is needed to evaluate which strategies of patient and family engagement are most useful in real-world health care settings for patient and families. The purpose of this study was to describe the lived experiences of patient/family advisors working within patient family advisory councils at an academic medical center in the Midwestern United States. The conceptual framework is based on Greenleaf's servant leadership and Bass's transformational leadership. The research questions examined how patient/family advisors describe patient and …

Employee Engagement Strategies That Healthcare Managers Use To Increase Organizational Performance, Eric Makoni

Walden Dissertations and Doctoral Studies

The annual cost of low employee engagement in Australian workplaces was $18.7 billion in 2015. Healthcare managers who adopt employee engagement strategies have the potential to achieve robust clinical, operational, and financial results that benefit both the organization and the community as a whole. The purpose of this single case study was to explore effective employee engagement strategies that some healthcare managers used to increase organizational performance. Social exchange theory was the conceptual framework for the study. Data were collected through semi structured interviews with 8 healthcare managers in Queensland, Australia. Participants who implemented successful employee engagement strategies were selected …

Relationship Between Senior Leadership Style And Patient Satisfaction In The Inpatient Rehabilitation Facility, Amy Elder

Walden Dissertations and Doctoral Studies

Patient satisfaction has a significant role in the healthcare industry, as high patient satisfaction can improve quality outcomes. Hospital leadership is responsible for the culture, outcomes, and patient experience, which can involve different leadership styles. The purpose of this quantitative study was to examine the relationship between leadership style of senior leaders and patient satisfaction in inpatient rehabilitation facilities (IRFs). Through the theoretical framework of transformational and transactional leadership theories, the research questions were designed to determine whether a statistically significant relationship existed between leadership style (transformational, transactional, and laissez-faire leadership) and patient satisfaction. The Multifactor Leadership Questionnaire was administered …

Evaluation Of Wildland Firefighter Leadership, Rebecca Rose

All Master's Theses

There has been growing research evaluating hazardous occupations to gain a better understanding of how crisis leaders and followers, such as wildland firefighters make decisions in high-stress environments. In this study, wildland firefighters were examined to assess their decision-making skills using a wildland fire simulation computer game called the Networked Fire Chief (NFC). These results were compared against both the Multifactor Leadership Questionnaire and the Big Five personality traits using Saucier’s abbreviated Mini-Markers. Only a small sample of wildland firefighters was available to participate due to the intense 2017 fire season. Additional participants were recruited through CWU Sona system. Results …

Exploring Public Sector Leadership Through Appreciative Inquiry, Wendy L. Morton

Walden Dissertations and Doctoral Studies

Leadership is an important part of creating effective public organizations. Effective leaders have the potential to produce social change through positive follower and organizational outcomes, the development of important policies, and efficiently implementing public policy. The scholarly literature lacks research concerning how leadership styles translate to the public sector. The theoretical framework used to guide and support this study was Cooperrider and Whitney's appreciative inquiry. The research question explored in what ways public sector leaders affect how followers perceive themselves as social change agents in a local city-county health department. For this phenomenological study, 10 followers employed by a local …

Equipping Adventist Community Services Directors As Leaders For The Seventh-Day Adventist Church, Sung Kun Kwon

Doctor of Ministry Projects

Problem

The Adventist Community Services (ACS) broad scope of services increasingly demanded competent leadership that was not always readily found in local churches. For this reason, ACS leadership began to plan an advanced leadership development program for the ACS personnel, pastors, and church members at the union, conference, local levels, and worldwide. Up to that time leadership development programs within ACS tended to be haphazard and inconsistent. While there were several conferences that provided local leadership development for ACS leaders, there was no centralized leadership development program. To effectively lead the organizations that served the various communities, it was necessary …

Understanding Aquarium Culture In The Context Of Strategic Change, Katie E. Mcconnell

Theses and Dissertations

This study examined the relationship between organizational culture and strategic change. Specifically, how leaders can identify a preferred culture to support a new vision and create an action plan for shifting the existing to the preferred culture. Two frameworks were used: The Competing Values Culture Framework and Appreciative Inquiry. The combination of these models can be a helpful tool to create practical knowledge about culture and provide action plans to support the preferred state. Leaders indicated a 52% decrease in hierarchy and a 120% increase in adhocracy culture would effectively support the new vision. These results mapped to literature findings …

Leadership Strategies For Improving Employee Engagement In The Information Technology Industry, Geneva L. Reed

Walden Dissertations and Doctoral Studies

Disengaged employees in the information technology industry lead to decreased productivity, increased absenteeism, poor job performance, higher employee turnover, and reduced organizational effectiveness. The purpose of this multiple case study was to explore the leadership strategies that information technology leaders used to improve employee engagement. The transformational leadership theory was the conceptual framework for this study. Data were collected through semistructured interviews with 3 leaders of information technology companies in Illinois and a review of company documents. Data were analyzed through thematic analysis and using Yin's 5-step process of compiling, disassembling, reassembling, interpreting, and concluding data. The 3 emergent themes …