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Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a complex business problem that hurts organizations’ productivity and profits. High employee turnover rates require retail business leaders to implement strategies to help prevent employees from leaving their jobs. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies retail store managers use to reduce voluntary employee turnover. The participants included six retail managers from two mid-to-large retail food organizations in Chicago who successfully reduced voluntary employee turnover. Semistructured interviews and public company information were used for data collection. Data were analyzed using Yin’s five-step method. Four themes were …

Strategies To Promote Employee Engagement In The Aerospace Industry, David R. Cunningham

Walden Dissertations and Doctoral Studies

Disengaged employees harm organizational performance. Lack of employee engagement costs manufacturing leaders in the United States billions of dollars annually in productivity. Guided by the personal engagement theory, the purpose of this single case study was to identify strategies manufacturing leaders use to improve employee engagement. The participants were manufacturing leaders in the aerospace industry in southern California. Data were collected from face-to-face semistructured interviews with three participants and a review of company engagement strategies available on the company website. Data were analyzed using thematic analysis and methodological triangulation. Four themes emerged: (a) leadership competency, (b) intrinsic and extrinsic motivation, …

Strategies To Reverse Profit Declines At Exchanges, David L. Johnson

Walden Dissertations and Doctoral Studies

Military exchange business leaders recognize declines in profit have the potential for a loss of revenue and possible closings of the military exchange business in some locations. Grounded in Porter’s five forces model, the purpose of this qualitative single case study was to explore strategies military exchange business leaders use to reverse profit declines to remain sustainable. The participants were four military exchange managers who reversed the decline in profits and remained sustainable. Data were collected using semistructured interviews and a review of organizational documents. Through thematic analysis, three themes were identified: rivalry among existing competitors, potential development of substitutes, …

Principals’ And Coaches’ Perspectives On Leadership Practices And Instructional Coaching, Shona Sandlin

Walden Dissertations and Doctoral Studies

Education reform is the driver for changes in principal leadership practices. Instructional coaching is a common lever used to meet reform mandates but has had inconsistent results. The problem in practice is little is known about how principals use leadership practices to establish effective instructional coaching in their school building. The conceptual framework used in this study was the distributive leadership framework, which was used to analyze how leadership skills are distributed throughout an organization to meet overall goals. In this study, the principals and the instructional coaches were asked to perceive and describe the principal’s leadership practices that influence …

Ethical Leadership Effects On Medical Laboratory Personnel Accountability Behaviors, Claude-Marthe Daverdine Cherizard

Walden Dissertations and Doctoral Studies

Ethical scandals have continued to generate disturbances in the corporate world and have encouraged ethics studies in organizations. Research has shown there is a relationship between ethical leadership and employee accountability in a variety of organizational settings, including healthcare. However, in medical laboratories that relationship has not been explored. A quantitative study was conducted to examine if medical laboratory employee perceptions of manager ethical leadership was associated with their own accountability behavior. A total of 69 participants responded online to three instruments to measure the study variables: ethical leadership was assessed by the Ethical Leadership at Work Questionnaire, employee accountability …

Strategies To Reduce Nonconformance Of Parts In Aerospace Manufacturing, John Louis Lloyd Jr

Walden Dissertations and Doctoral Studies

The cost of nonconformance of parts can impact the aerospace industry globally, resulting in revenue loss and consumer confidence degradation. Grounded in the eight disciplines of problem solving, the purpose of this multiple case study was to explore strategies aerospace manufacturing quality managers in the United States used to implement successful change initiatives to address the nonconformance of parts. Data were collected through semistructured interviews with four aerospace quality executives and supporting company documents. Data were analyzed using methodological triangulation, coding, and thematic analysis. Four themes emerged: (a) identify and implement a specific problem-solving strategy, (b) identify and mitigate employee …

The Role Of Women In Public Administration In Saint Lucia, Elizabeth Elicia Bailey

Walden Dissertations and Doctoral Studies

Women continue to face stereotypes and barriers with their advancement to leadership positions. Nonetheless, there is an increasing number of females in leadership roles partly due to programs and policies for the advancement of women, causing several women to aspire to and take up top leadership positions in the public sector. In Saint Lucia, women hold about 70% of the senior management positions that were once dominated primarily by men. However, little is known about the role of women in public administration in Saint Lucia. This qualitative study aimed to understand the perceptions of male and female leaders relating to …

Leadership For Change: Teacher Education In Afghanistan: A Decade Of Challenge In Reconstruction, Reform, And Modernization In A Post Conflict Society, Susan Wardak

Antioch University Dissertations & Theses

This dissertation used interpretive case study methodology focused on the story of rebuilding the national education system of Afghanistan destroyed by decades of conflict. The study documents the challenges and progress in preparing adequate and qualified teachers for the nation. The dissertation is based on critical analysis of available documents tracing events, policies, and programs. The research asks: What are the critical leadership strategies and organizational frameworks that promote or impede institutional change? What are the barriers to change in teacher education in a conservative Islamic society? The dissertation is unique in that this story of educational intervention in a …

How Should Bosses Lead? New Revelations From Frontline Managers, Bonnie A. Curtis

Antioch University Dissertations & Theses

Strategic business change in the 21st century has been fraught with issues, resulting in failure for more than half of all attempted efforts to transform companies. Frontline managers (FLMs) are key to successful corporate change, transforming a company’s direction into action and results and the COVID-19 pandemic has presented a unique business challenge for every Consumer Products Group (CPG) company and FLM by interrupting supply chains. The aim of this grounded theory study was to create theory by conducting open-ended interviews with 20 frontline managers to determine how they viewed themselves and their roles, teams, and bosses during change. Results …

Exploring The Leadership-As-Practice Of Middle Managers Engaged In Organizational Changes In An Asia Pacific Multinational Setting, Eric Kung

Antioch University Dissertations & Theses

There has been a great need for leadership studies on middle management, particularly in the Asia Pacific context. This study explored the leadership practices of middle managers engaged in leading organizational changes of multinational corporations (MNCs), within the Asia Pacific context. Organization ethnography was used as the research method. The ethnographer observed and analyzed the actual practice of middle managers of a multinational manufacturing company located in China for six months. The findings showed that middle managers played significant roles in communication and execution in leading organizational changes. The study also showed that change management could be a dynamic process …

Reframing Leadership Narratives Through The African American Lens, Marion Missy Mcgee

Antioch University Dissertations & Theses

Reframing Leadership Narratives through the African American Lens explores the context-rich experiences of Black Museum executives to challenge dominant cultural perspectives of what constitutes a leader. Using critical narrative discourse analysis, this research foregrounds under-told narratives and reveals the leadership practices used to proliferate Black Museums to contrast the lack of racially diverse perspectives in the pedagogy of leadership studies. This was accomplished by investigating the origin stories of African American executives using organizational leadership and social movement theories as analytical lenses for making sense of leaders’ tactics and strategies. Commentary from Black Museum leaders were interspersed with sentiments of …

Applying The Social Model Of Disability: A Phenomenology Of Initiating Change In Higher Education, Olena M. Marshall

College of Education Theses and Dissertations

In the past decades, disability service professionals in higher education began adopting the social model of disability as a theoretical and practical framework for creating more inclusive campus environments for students with disabilities who attend colleges and universities in growing numbers. Specifically, in the early 2000s, an international organization of disability service professionals, the Association on Higher Education and Disability, took on a strategic effort to shift the paradigm of disability services toward systematically removing barriers to full participation and transforming disabling environments—away from the prevalent modes of service focusing on the medical model, legal and regulatory compliance, and ad …

Quality Management Development Through Gender Equality Based Leadership In Nahdlatul Ulama Universities, Rohmatun Lukluk Isnaini, Farida Hanum, Lantip Diat Prasojo

The Qualitative Report

There is still a wide quality gap between State Universities (SU) and Private Universities (PU) in Indonesia. This research aims to find the strategy pattern of Nahdlatul Ulama University (NUU) in the development of quality management through gender equality-based leadership. The pattern can be seen by using qualitative phenomenological research through interviews with the informants. Data analysis is done in five stages, namely writing all transcripts of interview results, finding statements about research focus, grouping these statements into meaningful units, and constructing all explanations about the meaning and essence of the informant's experience. The results showed that NUU implemented four …

Successful Leadership Through Rapid, Unplanned Change, Robert "Darin" Grimm

USF Tampa Graduate Theses and Dissertations

The studies of leadership and leadership models are voluminous, as is the work onchange within organizations. While scores of information can be found on each of these topics, the combination of the two is less ubiquitous. The grouping of specific leadership models related to corporate changes, be it structural or operational, provides an opportunity for new knowledge. Notably, the literature is scant when the added variable of rapid unplanned change is included in the combination of leadership and change. This study sought to better understand the impact of specific leadership behaviors and the impact on an organization during rapid, unplanned …

Managing Without Capitalism: Transforming Library Leadership In Service Of Anti-Racism, Inclusion, And Equity, Heather Slania

New Librarianship Symposia Series: Fall 2021

Library leaders at all levels are grappling with addressing institutional racism. Despite years of diversity, equity, inclusion, and accessibility (DEIA) interventions and a recognition of the overwhelming whiteness of libraries, the profession is not a better or safer place for library workers of color, people from other marginalized communities, or anyone who has had to endure the normalized toxic library work environment.

Leaders are stuck and previous interventions have failed primarily due to two factors:

• Modern libraries (and the institutions that hold them) were constructed as tools of white supremacy.

• Library leadership and management concepts/practices are rooted in capitalism.

Numerous …

Preparing School Leaders To Advance Equity In Computer Science Education, Julie Flapan, Jean J. Ryoo, Roxana Hadad, Joel Knudson

Journal of Computer Science Integration

Background and Context: Most large-scale statewide initiatives of the Computer Science for All (CS for All) movement have focused on the classroom level. Critical questions remain about building school and district leadership capacity to support teachers while implementing equitable computer science education that is scalable and sustainable.

Objective: This statewide research-practice partnership, involving university researchers and school leaders from 14 local education agencies (LEA) from district and county offices, addresses the following research question: What do administrators identify as most helpful for understanding issues related to equitable computer science implementation when engaging with a guide and workshop we …

Creating Collaborative Missional Communities To Enhance Church Revitalization, Bradford William Reaves

Doctoral Dissertations and Projects

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This project utilizes the revitalization efforts of Grace Community Church in Winchester, VA to examine the precedence of collaborative strategies for church revitalization. In this study contemporary literature, theological foundations, surveys of church leaders in the United States, and interviews with collaborative church and ministry leaders from around the United States are evaluated to determine the need for greater collaboration for the health and revitalization of church and ministries. The findings of this research argue that contemporary church growth strategies that emerged from the recent church growth movement may actually inhibit church revitalization efforts …

Organizational Learning During Covid-19: A Qualitative Study Of Nurses' Experiences, Bret Lyman, Morgan K. Horton, Alyssa Oman

Faculty Publications

Aim: The aim of this study is to test the validity of the Organizational Learning in Hospitals model in the context of the COVID-19 pandemic.

Background: Organizational learning is especially crucial in circumstances of intense, complex, enduring change, as with the COVID-19 pandemic. Nurse managers need additional guidance for fostering organizational learning under such circumstances. The Organizational Learning in Hospitals model may be a helpful resource but requires additional validation.

Methods: Semi-structured interviews were conducted to gather 19 nurses' first-hand experiences of organizational learning during the COVID-19 pandemic. Data were analysed using deductive thematic analysis.

Results: Nurses' experiences of organizational …

Leadership Role In Improving Patient Care At Mount Carmel East, Mrudula Maddipatla

Masters Theses/Capstone Projects

My journey to pursue career in healthcare leadership helped me realize how crucial it is to understand the role of a leader in delivering a better care for the patients. To gain that experience, I reached out to the president of Mount Carmel East (MCE) hospital for a practicum opportunity under her staff. I worked with the executive team and other senior leadership team at MCE during my practicum. I participated in Senior Leadership Team strategic meetings, Gemba walks and various colleague engagement activities.

During my time at MCE, I had many valuable learning opportunities from understanding policies and procedures, …

Leader Development Of The Health Information Management (Him) Professional, Theresa Jones

Dissertations

This study contributes to the body of knowledge in leader development by examining how higher education programs in a female dominated profession assist learners in developing person-related characteristics that support leader development. A ten-part online survey was sent to directors of health information management (HIM) programs accredited by the Commission on Accreditation for Health Informatics and Information Management (CAHIIM). Results suggest an opportunity for improvement in the curriculum for development of person-related characteristics critical for leadership positions. In the interest of the progression of women these results should be taken into consideration.

Traditional And Nontraditional Leadership In Higher Education: A Qualitative Case Study, Jihna Racquel Jenkins

Doctoral Dissertations and Projects

Higher education is experiencing unprecedented challenges in a rapidly changing educational landscape. Leaders are charged with transforming their institutions to demonstrate their formidability by successfully responding to change. It is integral that leaders understand the happenings within the external environment as they guide their institutions. Institutions are adopting business postures and there is an increase in nontraditional leaders in administrative roles. The increase in nontraditional leaders is providing an opportunity for institutions to implement contemporary approaches to leadership. This study identified the predominant changes impacting liberal arts institutions in the Midwest, leadership behaviors contributing to successful change adaptation, and existent …

Dual Language Effectiveness To Narrow Achievement Gaps: A Quantitative Correlational Study, Belinda Reyes Ed.D.

Journal of English Learner Education

An increase in the English learner (EL) population is evident in public schools throughout the United States. Academic achievement gaps between ELs and non-EL peers persist from early childhood through the post-secondary level (Florida Department of Education, 2019c). The gap in the literature is the lack of studies analyzing the language acquisition of ELs enrolled in dual language programs to narrow the achievement gap of ELs. Transformative Learning Theory and the Dynamic Systems Theory are the foundation of the theoretical framework. Key research questions seek data on the relationship between standardized assessments measuring language acquisition and academic performance of third-grade …

Strategies Superintendents Use To Build Leadership Capacity With Executive Teams, Andrew Leonard Giannini

Dissertations

Purpose: The purpose of this qualitative, multiple case study was to describe how exemplary superintendents build leadership capacity with their executive teams using Kirtman’s (2014) Seven Competencies for School Leadership.

Methodology: This multiple case study used purposeful criterion sampling and recommendations from a panel of experts to identify seven superintendents throughout the United States to participate in the study. Each superintendent was interviewed with questions developed and field-tested by the researcher and provided artifacts. Collected data was coded using case-based, cross-case analysis to identify themes in how superintendents build leadership capacity with their executive teams.

Findings: The findings identified 21 …

Leadership, Job Stress And Uncertainty Among Nurses During The Covid-19 Pandemic: Impacts And Implications In Lieu Of Pertinent Theoretical Constructs, Davis Woodson

Honors Theses

The purpose of this study is to determine the effect of the COVID-19 pandemic on practicing nurses in the United States. The study considered the effect of communication, self-efficacy, intolerance to uncertainty, and life satisfaction on nurses’ job satisfaction; additionally, this study considered the extent to which nurses perceived organizational response efficacy was predicted by their perceptions of communication and perceived threat susceptibility. A total of 191 nurses participated in the online survey. The study revealed that life satisfaction was positively predicted by communication, self-efficacy, and life satisfaction in multiple regression analyses. Perceived communication positively predicted perceived organizational response efficacy …

Academic Leadership Qualities Towards Innovation Endeavours In An Organisation: A Comparative Study Of Malaysia And Singapore Perceptions, Cheng Sim Quah, Sandra Phek Lin Sim, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

This study employed mixed methods to explore the comparison between Malaysia and Singapore in terms of the contribution of leadership qualities and impacts towards innovation endeavours. Besides that, it also examined the significant relationship between leadership qualities and innovation endeavours in both countries. Findings revealed that operational focus and quality measurement qualities make the strongest unique contribution to explaining the variance, emphasising the importance of innovation. Findings also showed that innovation endeavours have promising impacts on Malaysia and Singapore university students towards enhancing, inspiring and motivating their learning, besides providing them a sense of self-improvement, self-motivation, self-satisfaction, self-efficiency and a …

How Exemplary Industrial Production Managers Lead Successfully Through The Turbulence Of The Covid-19 Crisis, Wendi Fast

Dissertations

Purpose: The purpose of this phenomenological study was to discover and describe behaviors that exemplary industrial production managers in organizations practice to lead their organizations through the turbulent times of COVID -19 using the leadership attributes of personal temperament, concern for the collective interest, resilience, and moral purpose.

Methodology: This qualitative study used a phenomenological research design. Data was collected from 10 interviews of industrial production managers and artifacts collected to discover and describe behaviors that industrial production managers in manufacturing organizations practice to lead their organizations through the turbulent times of the COVID-19 crisis.

Findings: The study revealed 27 …

How Exemplary Industrial Production Managers Lead Successfully Through The Turbulence Of The Covid-19 Crisis, Wendi Fast

Dissertations

Purpose: The purpose of this phenomenological study was to discover and describe behaviors that exemplary industrial production managers in organizations practice to lead their organizations through the turbulent times of COVID -19 using the leadership attributes of personal temperament, concern for the collective interest, resilience, and moral purpose.

Methodology: This qualitative study used a phenomenological research design. Data was collected from 10 interviews of industrial production managers and artifacts collected to discover and describe behaviors that industrial production managers in manufacturing organizations practice to lead their organizations through the turbulent times of the COVID-19 crisis.

Findings: The study revealed 27 …

A Safety Program In A Tertiary Care Center Emergency Department: An Evidence-Based Project To Increase Safety Event Reporting And Improve Frontline Staff Perceptions Of Hospital Management’S Response To Safety Events, Elizabeth Anne Mcmaster

Student Scholarly Projects

Practice Problem: The lack of a non-punitive safety culture with a healthcare organization is associated with decreased safety event reporting, reimbursement rates, and staff satisfaction.

PICOT: The PICOT question that guided this project was: In emergency department frontline staff, does hospital management involvement in a safety event program, contrasted with no safety event program, improve frontline staff’s reporting of safety events and perceptions of hospital management’s response to safety events management involvement over four weeks?

Evidence: Three overlapping themes that guided this project included: improving organizational culture, open communication, and leadership support in promoting patient safety.

Intervention: A safety event …

How Do Literacy Coaches Function As Policy Actors?, Angela Vaughan

Theses and Dissertations

How do literacy coaches function as policy actors? Using a case study of literacy coaches in a small, rural South Carolina school district, this dissertation explored the ways coaches act as policy actors, the policies coaches create, and how they institutionalize policy.

This study focused on literacy coaches as policy actors. The South Carolina Read to Succeed R2S legislation of 2014 created coaching positions to support teachers in meeting the needs of students and to assist in meeting the requirements of the legislation. These professionals are usually successful master teachers chosen to share their content and instructional expertise. The coaches …

Generational Communication Disparities In Leadership, Janelle Andrea Jordan

Doctoral Dissertations and Projects

Companies seek to strategically utilize their resources and personnel to obtain an advantage over competitors. With generational diversity being a relevant topic, emphasis is placed on the strategic management of its personnel as they are essential in the innovative practices’ companies implement to evolve organizations and enable them to be viable in a dynamic business environment. The aspect of leadership methodologies is demonstrative in not only their verbal communication, but also nonverbal behaviors. Contributors to leadership styles displayed through communication cues may be emblematic of cultural upbringings and demographic differences. As organizations develop the skillsets of their personnel, diversification should …