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Community College Executive Leaders And Emotional Intelligence: A Phenomenological Study Exploring How Community College Executive Leaders Utilize Emotional Intelligence (Ei) To Lead Their Organizations, Seblewongel Ayalew

Dissertations

Purpose: This phenomenological research aimed to identify and describe the lived practices of California community college executive leaders who lead their institutions using Emotional Intelligence (EI) through the lens of Goleman’s four EI domains.

Methodology: This study used phenomenological research that identified and explained California community college executive leaders’ lived practices associated with the leaders using EI in the workplace to determine their EI skills and emotional awareness. The community college executive leaders participated in interviews in formal and informal settings to identify and describe their lived experiences.

Findings: Examination of the qualitative data from 15 community college executive leaders …

Transforming Organizational Culture And Enacting Social Justice In Praxis Through Decolonization Of Cultural Artifacts At A U.S. University, Antonio Jimenez-Luque, Sarina Chugani Molina, Rachelle Ann Martinez

School of Leadership and Education Sciences: Faculty Scholarship

Organizational cultures and the resulting manifestations of cultural artifacts on many campuses continue to contribute to the perpetuation of elitism and ideologies deeply entrenched in the undercurrent of colonial legacies. This study presents an analysis of an initiative at one university in the United States for decolonizing practices through the transformation of cultural artifacts that reproduce colonial ideologies and the alignment of them with values of diversity, community, social justice, and scholarly excellence. Data were gathered through a qualitative survey submitted to faculty, students, and staff, and 4 months of ethnographic work seeking to understand how stakeholders interpret the cultural …

Tri-Party Collaborative Course Design: Proposal Of A Framework For Higher Education Courses, Rafael Chiuzi

International Journal for the Scholarship of Teaching & Learning

This article presents a tri-party collaborative course-design framework using a case study based on the launch of a new 4th year course at the University of Toronto, Mississauga, Department of Management. This study employed a multi-method qualitative approach consisting of a survey, followed by three focus groups with distinct stakeholder groups: students, industry practitioners, and academics. The results revealed a surprising overlap of interests among the different groups, with the data supporting the design of the new course, which was launched in the Fall of 2022. In addition, data from current students indicated robust positive acceptance of both the course …

Toward A Typology Of Internationalization Strategy: The Intersection Of External Environments With Universities’ Structures And Cultures, Eric D. Leise

Dissertations and Theses

This study explored the influence institutional cultures and structures have on a university’s internationalization strategy. It also accounted for the roles external forces, such as government policies and geopolitics, play in shaping internationalization strategies. The comparative case study between the United States, England, and Sweden were situated within the contextual framework of comprehensive internationalization developed by the American Council on Education (ACE) and German Academic Exchange Service (DAAD). Applying neoinstitutionalist theory of isomorphism, the case study revealed three typologies of internationalization strategies: idealist, realist, and pragmatist. The study’s findings provide scholars and practitioners with new tools and insights to right-size …

The Effect Of Public Budgeting Decisions And Tuition Costs On Student Graduation Outcomes In Michigan, Travis Charles Hadden

Walden Dissertations and Doctoral Studies

AbstractTuition costs for U.S. public universities have steadily risen in response to decreased state funding in the aftermath of the 2008 Great Recession. Researchers have studied the relationship between public budgeting and higher education but have not established the direct effects of budgeting decisions on student graduation outcomes. The purpose of this quantitative study was to understand why state funding has not kept up with tuition prices and how that affects student graduation rates. The effect of (a) tuition costs and (b) Michigan state funding for public universities on student outcomes was examined. Punctuated equilibrium theory and policy feedback theory, …

Budget Models And Methods Used In Higher Education, Brad West

MPA/MPP/MPFM Capstone Projects

The Cambridge Dictionary defines a budget as “a plan to show how much money a person or organization will earn and how much they will need or be able to spend.” (Budget, 2023). The budget of an institution within higher education is how to allocate the planned amount of revenues received to support the planned expenditures across the organization for an upcoming period, usually a fiscal year or project duration. Various public higher education institutions have many different methods for allocating those planned revenues to support expenditures across their colleges, schools, and administrative units to support the university's mission. This …

The Effect Of Public Budgeting Decisions And Tuition Costs On Student Graduation Outcomes In Michigan, Travis Charles Hadden

Walden Dissertations and Doctoral Studies

AbstractTuition costs for U.S. public universities have steadily risen in response to decreased state funding in the aftermath of the 2008 Great Recession. Researchers have studied the relationship between public budgeting and higher education but have not established the direct effects of budgeting decisions on student graduation outcomes. The purpose of this quantitative study was to understand why state funding has not kept up with tuition prices and how that affects student graduation rates. The effect of (a) tuition costs and (b) Michigan state funding for public universities on student outcomes was examined. Punctuated equilibrium theory and policy feedback theory, …

Critical Civic Engagement: Creating Yards And Building Community At Predominately White Institutions, Heather Moore Roberson

Journal of Research Initiatives

This article details the journey of a Black Greek professor who created yards on a predominately white campus. This piece of scholarship challenges the historical narrative of the civic engagement movement and considers equity and inclusion with existing civic engagement literature. Specifically, this research contends that civic engagement scholarship must consider the historical legacy of historically Black Greek letter organizations, their commitment to service, and undergraduate education. The construction of “yards” is a civic engagement initiative that builds meaningful connections between college campuses and local communities.

Workforce Diversity And Health Equity: The Role Of Schools Of Public Health, Adashima Oyo

Dissertations, Theses, and Capstone Projects

The goal to eliminate health disparities and achieve health equity has remained a consistent public health and social welfare challenge for the United States. Schools of public health, despite being disproportionately White, are charged with the important task of training a diverse workforce of master and doctoral-level public health students to protect and promote the overall health of the nation with research, policy, and practice. Experiences and practices related to the recruitment, admission, enrollment, and graduation of students of color, specifically Blacks and Latinx, warrant further research. Positive deviance theory, critical race theory, and organizational culture theory informed this research. …

Internal Communication Within An Institution Of Higher Education During The Covid-19 Crisis: A Case Study, Jonathan Boone Clemmons

LSU New Orleans Theses and Dissertations

The purpose of this study was to understand the role internal communication played in shaping perceptions among stakeholders during a major crisis event happening on a university campus. The main question that this study sought to answer was: how did formal and informal communication during the COVID-19 pandemic affect the perception and adoption of changes related to the pandemic? This case study utilized interviews and document analysis to understand both the change process and its accompanying communication. Workplace Social Network Exchange was the guiding theoretical framework utilized to fully understand the professional lives of participants. Four major themes were identified …

Higher Education Student Perceptions And Experiences Of Creativity: A Case Study, Nancy Valeur Ellis

Doctoral Dissertations and Projects

The purpose of this qualitative single instrumental case study was to describe the perceptions and experiences of creativity by university students at a mid-size public university located in the Mid-Atlantic States of the U.S. The theory guiding this study was Amabile’s componential theory of creativity which views creativity as a complex interrelationship of creative disposition, process, product, and social environment. The question, “How do U.S. higher education students perceive and experience creativity within the university environment?”, was explored. Student interviews, documentation, and focus group responses were analyzed using member checks, linguistic and affective coding, and key quotes and themes. Findings …

Quality Assurance, Meet Quality Appreciation: Using Appreciative Inquiry To Define Faculty Quality Standards, Ann M. Morgan, Rebecca L. Jobe, Juli K. Konopa, Lyda D. Downs

Higher Learning Research Communications

Objectives: This study outlines the journey of an online university to evaluate faculty performance standards, key performance indicators, and systems for quality assurance using an appreciative inquiry summit model. The study reveals the power of quality appreciation as an approach that elicits a shared vision for quality definitions and standards and serves as a historical marker in the higher education shift from data-driven faculty performance approaches to strengths-based, inclusive methods.

Method: The retrospective business case outlines one university’s 2018 Appreciative Inquiry Summit, 5D (define, discover, dream, design, destiny/deliver) approach, resulting deliverables, lessons learned, and conclusions.

Results: The summit and subsequent …

Seeking Equity, Agility, And Sustainability In The Provision Of Emergency Remote Teaching During The Covid-19 Pandemic: A Center For Teaching And Learning Takes An Expanded Role, Henry Trotter, Cheng-Wen Huang, Laura Czerniewicz

Higher Learning Research Communications

Objectives: The purpose of the study was to illuminate and assess the experiences and feelings of the staff of a center for teaching and learning at one South African university during the early months (April–June 2020) of the COVID-19 pandemic lockdowns when it switched from face-to-face teaching to emergency remote teaching (ERT). It explores the practical, operational, ethical, cultural, and emotional questions that the staff of this center dealt with as they supported the university in ERT provision.

Method: This paper draws on in-depth interviews with 23 staff members of the Centre for Innovation in Learning and Teaching (CILT) who …

Interrogating Whiteness In Graduate Education Culture: A Phenomenological Exploration Of Southeast Asian American Graduate Student Experiences, Lesley Nina Sisaket

Electronic Theses and Dissertations

The purpose of this transcendental phenomenological study is to understand the role that whiteness has in shaping the graduate education experiences of Southeast Asian American students in the United States. This study explores two research questions. 1) How do Southeast Asian American graduate students describe their graduate education? 2) How do Southeast Asian American graduate students describe concepts of whiteness, if any, throughout their graduate education? According to the experiences from six selfidentifying Southeast Asian American students, their graduate education experiences were described to be racially taxing, unchallenging, and isolating experiences. These findings stemmed from their graduate education experiences, which …

Higher Education Information And Communication Technology Implementation Project Success: The Effect Of Organizational Culture, Reginald W. Brinson

UNF Graduate Theses and Dissertations

This dissertation employed a non-experimental quantitative research method to examine the relationship between organizational culture and perceptions of Information and Communication Technology implementation project success in higher education institutions. The study used Sociotechnical Systems Theory to frame the higher education institution’s work system and the Competing Values Framework (CVF) in distinguishing the cultures of the institution, its colleges/divisions, and its departments to determine if differences in culture tendencies impacted faculty, staff, and administrators’ perception of project success. A survey consisting of the Organizational Culture Assessment Instrument (OCAI, © Kim Cameron) and a Project Success scale was used to gather data. …

Global Engagement Model For Land-Grant Universities, A Grounded Theory., Lorena Ivonne Ballester

Graduate Theses, Dissertations, and Problem Reports (ETD)

The purpose of this study is to examine how land-grant universities engage with the public in the era of globalization; to explain the institutionalization of engagement processes accounting for the global context; and, to integrate this analysis into a Global Engagement Model for Land-Grant Universities (GEM) implementing a grounded theory research methodology.

GEM’s foundation is both theoretical and empirical. Applying the intensity sampling method, the universities selected for the empirical base were: The University of California, Davis, Michigan State University, and The Pennsylvania State University. Rather than an exact representation of individual universities’ engagement models, the model is the researcher’s …

Remixed, Remastered: Investigating Organizational Adaptation In Higher Music Education, Jacob Bruce Hertzog

Graduate Theses and Dissertations

Higher music education presents a unique opportunity to examine change within higher education due to the digital revolution in the music industry over the past two decades. The purpose for conducting this study was to describe, map, and explain the strategies that higher music education programs are using to adapt to the digital revolution in the music industry. This study was grounded in organizational adaptation theory, drawing upon nine well-established theories: population ecology, life cycles, strategic choice, isomorphism, symbolic action, resource dependence, cybernetics, and network theory. Critical concepts of the turbulent environment, environmental perception, and organizational adaptation strategy emerged from …

Applying The Social Model Of Disability: A Phenomenology Of Initiating Change In Higher Education, Olena M. Marshall

College of Education Theses and Dissertations

In the past decades, disability service professionals in higher education began adopting the social model of disability as a theoretical and practical framework for creating more inclusive campus environments for students with disabilities who attend colleges and universities in growing numbers. Specifically, in the early 2000s, an international organization of disability service professionals, the Association on Higher Education and Disability, took on a strategic effort to shift the paradigm of disability services toward systematically removing barriers to full participation and transforming disabling environments—away from the prevalent modes of service focusing on the medical model, legal and regulatory compliance, and ad …

Specialized Accreditation In Collegiate Aviation: A Case Study On Evaluative Inquiry Practices Required By The Aviation Accreditation Board International, Jordan G. Lyons

Essays in Education

Market changes within the aviation industry have increased the demand for aviation professionals worldwide (Christensen, 2013). The Aviation Accreditation Board International (AABI) represents the only specialized accrediting organization in the world for non-engineering collegiate aviation programs (Council for Higher Education Accreditation [CHEA], 2020), and their mission is to advance quality aviation education in partnership with industry (AABI, 2019b). In 2019, AABI expanded its continuous assessment criteria despite issuing citations previously to accredited collegiate aviation programs for non-compliance predominately with continuous assessment and improvement requirements (AABI, 2020). Program accreditation through AABI has demonstrated value to students (Bjerke et al., 2016; Christensen, …

Reflecting On An Academic Career: Associations Between Past Mentoring Investments And Career Benefits, Jordan Boeder, Veronica Fruiht, Kevin Erikson, Sarah Hwang, Giovanna Blanco, Thomas Chan

Psychology | Faculty Scholarship

Receiving mentoring is associated with lasting career benefits ; however, less is known about long-term career gains for mentors. A national sample of retired academics were surveyed to examine associations between past mentoring behaviors and current evaluations of their careers. Participants (N = 277) were on average 73.6 (SD = 6.2) years old with 34.9 (SD = 8.0) years of occupational tenure and 7.7 (SD = 5.8) years post-retirement. Structural equation modeling results demonstrated that having more protégés (β = .19, p = .024) and engaging in more mentoring behaviors (β = .18, p …

Changing An Institutional Environment Through Appreciative Inquiry: Rochester Institute Of Technology’S College Of Liberal Arts, Corinna Schlombs, Ann Howard, Caroline Delong, Jessica Lieberman

The Seneca Falls Dialogues Journal

This article introduces readers to Appreciative Inquiry as a form of feminist engagement in higher education. Appreciative Inquiry is a strength-based approach to organizational change that builds on positive psychology as well as social construction of language. At Rochester Institute’s College of Liberal Arts, a group of women faculty currently pursues an Appreciative Inquiry process to change their institutional environment to make it more beneficial to the success of women (and colleagues of all genders) rather than changing themselves to better fit into the existing environment. At the 2014 Seneca Falls Dialogues, members of this group engaged conference participants in …

Understanding The Relationship Between Academic Burnout And Field Practicum Satisfaction, Maria Luisa Ramirez, Victoria Jakaub

Electronic Theses, Projects, and Dissertations

Burnout is a topic of significant consideration in social work. The present study intended to generate findings to address the student burnout phenomenon and offer suggestive means for advancing social work practice through mediating factors. The research followed a descriptive quantitative study design that focused on investigating the relationship between academic burnout among MSW and BASW students and field practicum satisfaction. Self-administered surveys were administered using the Qualtrics system, and the statistical analysis was conducted using SPPS version 21. Findings indicated a moderate-high burnout effect among MSW and BASW students with a positive association with age and a decreased satisfaction …

The Impact Of Integrating An Sbdc Program Into A College/University Career Center, Harshdeep Singh Nanda

Master's Projects

With a new approach for integrating the Small Business Development Center (SBDC) program in Alameda County, the Ohlone Community College District (Ohlone College) has introduced a new model for hosting an SBDC program on a college/university campus. While many other educational institutions across the nation have hosted an SBDC program (Cook Center for Entrepreneurship - Ivy Tech Community College of Indiana, n.d.; University of Scranton Small Business Development Center (SBDC) | Helping NEPA & Northern Tier Small Businesses Start, Grow & Prosper., n.d.; Olson, 2006), most have treated the program as a separate entity or department, often leading to the …

The Role Of The Academic Librarian: A Comparison Of Administrator And Librarian Perspectives, Christina Prucha

Dissertations

Abbott (1988) theorized librarians belonged to a class of professionals whose division of labor required constant negotiate with other stakeholders. Regardless of or perhaps because of constant negotiation, librarians have advocated for and documented roles as educators, faculty, and professionals from the earliest days of the profession (Sawtelle, 1878) to the present (Coker et al., 2010; Cronin, 2001; Gabbay & Shoham, 2019; Galbraith et al., 2016; Garcia & Barbour, 2018; Hicks, 2014; Hill, 1994; Zai, 2015). To a lesser extent, librarians have also documented how others view librarian roles (Christiansen et al., 2004; English, 1984), and Fleming-May and Douglass (2014) …

Retention Of Institutional Memory Amidst The Generational Shift In Higher Education, Michelle L. Newman

Walden Dissertations and Doctoral Studies

Retirement of baby boomers results in institutional knowledge loss and gaps in business continuity. The specific management problem is that managers in American higher education institutions have challenges maintaining business continuity as they lose institutional knowledge when baby boomers retire and millennials assume those positions. The purpose of this qualitative case study was to explore how organizational managers in online universities are transferring tacit knowledge from the retiring baby boomers to their millennial replacements to maintain business continuity. The conceptual framework of this study was based on Bridges’s model on transition to capture the effects of the generational changes occurring …

Lessons From The Pivot: Higher Education's Response To The Pandemic, Janine S. Davis, Christy Irish, Ellen Watson, Rosemary Huff Arneson, Jennifer D. Walker, Tracey S. Hodges, Olivia Murphy, Lee Skallerup Bessette, Et Al.

Education Faculty Books

This text includes chapters from instructional designers, university faculty and staff, and undergraduate and graduate students, and the text has been divided into three sections to reflect these varied perspectives. Each section begins with research-based perspectives, but also contains more personal narratives at the end. While the context of most of the chapters is the United States, there are also chapters with a Canadian context. It is also important to note that, as of the first half of 2021, the pandemic rages on, and mentions of COVID-19 in the following chapters will be reflective of the state of affairs in …

College Administrators Strategies To Implement Online Education Services For Increasing Enrollment Revenues, Denise Williams

Walden Dissertations and Doctoral Studies

Financial stability in higher education continues to decrease as enrollment declines. Higher education administrators who do not address declining enrollment may experience lost revenues, potentially leading to inoperability. Grounded in Kotter’s eight-stage process for leading change, the purpose of this qualitative single case, descriptive study was to explore strategies college administrators use to increase enrollment revenues. The participants were four college administrators who successfully increased enrollment revenues. Data were collected using semistructured, virtual interviews and organizational documents. Yin's 5-step approach was used to analyze the data, and five themes emerged: dedicated support from leadership, enhance online services, improve communication, reinforce …

Racial Battle Fatigue And Black Male Higher Education Administrators, Joshua Walehwa

Dissertations

Racial Battle Fatigue was first coined by Dr. William A. Smith as a theory describing the burnout of African Americans in higher education institutions. While much of the current research focuses on the faculty and student experiences, in various formats, this provides an autoethnography capturing the various phases of a Black Male higher education administrators experience with experiencing and coping through Racial Battle Fatigue. The belief behind this approach focuses on the value of storytelling and autoethnography in particular in research, the interconnected nature of life experiences that impact professional life as well as the reverse, and a call to …

A Case Study Of The Campus Climate For Diversity At A Hispanic-Serving Institution: Perspectives From Latinx Undergraduate Students, Ariana Vargas

LSU Doctoral Dissertations

The purpose of this qualitative case study was to investigate how Latinx students perceive the campus climate in curricular and cocurricular settings at a four-year public Hispanic-Serving Institution (HSI) in Texas. In addition, the study examined Latinx students’ understanding of the HSI designation and how their expectations of institutional diversity and inclusion are shaped by this awareness. Specifically, the study explored elements of the climate for diversity, as related to the Multicontextual Model for Diverse Learning Environments (Hurtado et al., 2012), including classroom experiences, cocurricular experiences, and relationships with faculty, staff, and peers. The primary sources of data included interviews …

“Change Is The Essential Process Of All Existence:” Transformation Through Civic Learning And Democratic Engagement’S Theory Of Emergent Change, Molly B. Kerby

eJournal of Public Affairs

The higher education system in the United States is currently in flux. The cost of attending college is experiencing unprecedented increases, while federal and state support and resources are shrinking. In addition, public demands are shifting the culture of critical analysis common in liberal arts institutions to a focus on workforce development and job readiness. We have entered a new era and environment in which college administrators are confronted with an array of challenges that have the potential to threaten traditional, holistic education as well as civic and democratic engagement curriculum. This paper identifies the origins of social change theories …