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Shaping The Image Builders: The Birth And Rise Of The American Association Of College News Bureaus And A New Rhetorical Arena In Higher Education, Gregory D. Cook

All-Inclusive List of Electronic Theses and Dissertations

Drawing on a qualitative review of historical artifacts, the author explores the birth and rise of the American Association of College News Bureaus and its successive organizations. The author performs a historical study, interlacing an interpretive biographical lens and rhetorical theory. The study seeks to determine what formative events and narratives shaped the Associations progression from 1915 until 1950 and to what extent, if any, the Association and its successor organizations established a new rhetorical arena in Americas higher Education landscape. The expansive horizontal network launched by the group better served colleges and universities with more robust dialogue and public …

Empower Subordinates Within The Framework Of Transformational Leadership, Intisar Abbas Hammadi Al-Dulaimi, Mohammed Rahma Finjan

Journal of Economics and Administrative Sciences

This study examined the effect of transformational leadership four main dimensions (ideal influence, inspirational motivation, intellectual stimulation, individual considerations) as the independent variable on the dimensions of empowerment (knowledge and skill, communication, trust, incentives). The study sought to achieve a set of goals and most important: the study of the reality of the organization surveyed to identify strategies or policies with employees by transformational leadership, moreover see how much support such a leadership strategy for empowerment and describe the dimensions of empowerment of (knowledge and skill, communication, and trust , and incentives) and the extent of its contribution to the …

Transforming: The Leader In Me, Temeaka A. Gray, Judy A. Didion, Laura Cox Dzurec

Biennial Convention (CONV)

The purpose of this presentation is to discuss the impact of the Nurse Faculty Leadership Academy (NFLA) on transforming my leadership from entry level to a recognized nurse faculty leader within my organization and the community and to discuss how a research study encouraged communication between faculty and administration.

Mergers In Higher Education: A Case Study Of Organizational Culture, Communication, And Conflict Management Strategies In The University System Of Georgia, Jia Min

Doctor of International Conflict Management Dissertations

Abstract

By 2018, the University System of Georgia will have 18 institutions merged with each other. This qualitative case study focuses on how organizational culture, communication strategies, and conflict management strategies affect a merger in higher education in the state of Georgia. This study attempts to answer the following questions: How is organizational culture preserved and/or changed in the process of consolidation? How was information about consolidation communicated to various group of people? How do various groups of people make sense of the information provided regarding consolidation? What aspects of consolidation generated the most conflicts? What conflict management strategies were …

The Role Of Communication In Strategic Planning At California Community Colleges, Linda M. Carvalho Cooley

Dissertations

Purpose: Community colleges continue to face an ever-changing environment. California Community Colleges are confronted with state initiatives, accountability, and accreditation changes that require integrated planning processes. The purpose of this qualitative study was to describe the role of communication as perceived by community college planning committee members with regard to the strategic planning processes at California Community Colleges. A secondary purpose of this study was to explore the differences between the perceptions of administrators, faculty and classified committee members involved in planning processes at California Community Colleges.

Methodology: For this qualitative study, committee members directly involved in the planning process …

Assessing The Applicability Of Hofstede's Cultural Dimensions For Global 500 Corporations' Facebook Profiles And Content, Kevin D. Lo, Richard D. Waters, N. Christensen

Organization, Leadership, and Communication

This research examines how Hofstede’s six cultural dimensions are reflected on the official corporate Facebook pages from 259 organizations on Fortune magazine’s Global 500 list. This research is grounded in original indices to measure the six dimensions across Facebook’s “About Us” section, the textual updates provided by the companies, as well as the media that they share (photographs and videos). This is the first attempt to create a conceptualization of Hofstede’s dimensions for organizational social media use. The results paint a mixed picture indicating that the global nature of these corporations is echoed in a somewhat similar overall presence on …

Hospital Administrators' Strategies For Reducing Delayed Hospital Discharges And Improving Profitability, Sheree Boyd

Walden Dissertations and Doctoral Studies

Inefficiencies in leadership and limited leadership strategies in hospitals contribute to delayed hospital discharges and an increased financial burden on a hospital. Three administrators from 2 hospitals who are part of a hospital conglomerate in Chicago, Illinois were selected for interview in this qualitative multiple case study to explore how hospital discharge strategies reduce delayed hospital discharges and improve profitability. Contingency was the primary theoretical theory for this study. The purposive sampling consisted of the selections of individual who were knowledgeable and had experience to organize, manage, and implement processes in an organization. Data collection occurred using face-to-face semistructured interviews, …

Servant Leadership: What Makes It An Effective Leadership Model., Janice Poland Tanno

Walden Dissertations and Doctoral Studies

Servant leadership (SL), a universal, ethical leadership style, consistently produces high performance and employee engagement. For the last two decades, lack of business ethics in decision making by senior leaders has resulted in many negative outcomes, such as the WorldCom scandal. The purpose of this descriptive phenomenological study was to identify and report the lived experiences of senior leaders in relation to decision making in SL organizations in the southwestern United States. The study's theoretical/conceptual foundations encompassed Maslow's motivation theories, decision theory, spirituality, spiritual intelligence, Cicero's virtue theory of ethics, and Greenleaf's SL. Data collection involved the use of semistructured …

Communication Strategies Used During Organizational Change In A Health Care Organization, Amber Rose Smith

Walden Dissertations and Doctoral Studies

More than 4.9 million businesses exist in the United States, and leaders within these businesses have to acclimate to change. Clear and effective communication is vital to the success of an organization. According to scholars and health care leaders focusing on strategies to communicate change during organizational change is a critical aspect of sustainability and profitability. The conceptual framework of this study was communication theory. The purpose of this single case study was to explore successful strategies that some health care leaders used to communicate during organizational change in a health care organization in El Paso, Texas. The data collection …

Leadership Strategies For Developing And Implementing Organizational Change, Hardy L. Delay Iv

Walden Dissertations and Doctoral Studies

Leaders in some narcotics treatment programs struggle with change development and implementation. The objective of this single-case study was to explore strategies used by leaders in a narcotics treatment program to develop and implement organizational change initiatives successfully. Participants included 4 leaders who had developed and implemented successful change initiatives repeatedly for more than 10 years in a narcotics treatment program in the southeastern United States. Bertalanffy's general systems theory was the basis for the conceptual framework. Data collection included semistructured interviews of leaders of a narcotics treatment program and collection of archival data, such as reports relating to strategic …

Electronic Communication Among Anesthesia Providers, Joseph K. Wells

Doctoral Projects

Facilities in the United States are utilizing electronic communication devices (ECDs) for their nursing staff on intensive care units, general medical-surgical floors, and chemotherapy floors, but it is underutilized in the operating room where seconds truly matter (Wu et al., 2012). Situations arise daily within operating rooms that require quick and decisive communication to avoid poor patient outcomes. The ultimate goal is to prevent poor patient outcomes by enhancing communication among anesthesia providers.

This doctoral project evaluated an anesthesia group in southeast Mississippi regarding their satisfaction with current devices used for communication. This anesthesia group utilized smart phones and public …

Relational Leading: Practices For Dialogically Based Collaboration. By Lone Hersted & Kenneth J. Gergen., Stanley E. Patterson Phd

Journal of Applied Christian Leadership

RELATIONAL LEADING: PRACTICES FOR DIALOGICALLY BASED COLLABORATION By Lone Hersted & Kenneth J. Gergen. Chagrin Falls, OH: Taos Institute Publications (2013). Kindle edition, 197 pages.

The Taos Institute and the authors have made a valuable contribution to the leadership community by providing not only a theoretical base for relational leadership but also a description of a practical application of the concept. The model is explored primarily in the corporate management context where “new and highly complex problems require linking many different kinds of knowledge; cooperation across cultural borders is increasingly necessary; work teams are needed to supply continuous innovation. Successful …

The Moderating Effect Of Individual Employee Attributes On The Relationship Between Managerial Communication And Employee Job Satisfaction In Times Of Change, Ashley Hall

Human Resource Development Theses and Dissertations

Change is common within organizations today, and companies are seeking employees who will adapt to the changes with a minimum level of disruption to the organization. Although a large literature base exists outlining ways to implement and manage change efforts from both research and practitioner perspectives, many change initiatives do not meet expectations. A lack of communication from management has been identified as a major contributor to resistance to change. As such, managerial communication plays an integral role in the change management process. This study investigated the moderating role of three individual employee attributes (i.e., organizational trust, managerial trust, and …

Globalization, Mobile Technology, And Social Media's Influence On Leadership Communication Involving Millennials, Rasheedah Dunston

Walden Dissertations and Doctoral Studies

Current research identifies effective leadership communication, which includes frequent direct conversational communication from company leaders, influences worker performance during organizational change. Social media, mobile technology, and the Millennial workforce have shifted leader communication style from purely top-down, town hall style communication to incorporate more collaborative and engaging forums. The case study addressed how globalization, social media, and mobile technology affects leadership communication and then subsequently effects worker performance as Millennials join the workforce. Qualitative data were collected from observations and interviews from a purposeful selection of 9 Millennial employees, including 2 Millennial leaders, and 8 non-Millennial leaders of a Fortune …

Strategies For Increasing Employee Engagement In The Service Industry, Tonia Ann Walker

Walden Dissertations and Doctoral Studies

The annual loss to U.S. organizations consequential to a lack of employee engagement was approximately $300 billion in 2013. Employee engagement is vital to the business sustainability of an organization. The purpose of this qualitative single case study was to explore successful strategies that business leaders of a service organization used to increase employee engagement. The conceptual framework guiding this study was the behavior engineering model theory developed by Gilbert. A purposeful sample of 6 engineering managers was selected based on their success in creating strategies resulting in increased employee workplace engagement in a monopoly service organization in Connecticut. Semistructured …

The Necessity For Communicative Engagement Capability In Corporate Mergers And Acquisitions, Elizabeth Ann Duwaldt

Electronic Theses and Dissertations

Frequent organizational change has become inescapable in postmodern organizations. While thousands of articles and texts have been written on the topic of organizational change offering models and strategies for accomplishing planned change, the majority of change initiatives fail to meet expectations (Burnes and Jackson; Keller and Aiken). What, then, is a business leader to do when change is an imperative in the postmodern business world, but the majority of change initiatives fail to succeed in the manner predicted?

Mergers and acquisitions are a common type of planned change organizations pursue to survive in the postmodern, hypercompetitive marketplace. Mergers and acquisitions …

Exploring Strategies To Gain Frontline Employee Buy-In During Change Initiatives In Manufacturing, Charles James Iv

Walden Dissertations and Doctoral Studies

The high failure rates of change initiatives threaten the sustainability of commercial printing operations. The focus of this qualitative multicase study was to research the strategies commercial printing managers use to succeed in gaining frontline employee buy-in during change initiatives to improve productivity and profitability in a manufacturing environment. The participants included four commercial printing managers from the Midwestern United States. Each manager had implemented successful change initiatives in the past 2 years and maintained profitability of the business for 12 months before the study. McGregor's (1960) Theory Y served as the basis for the conceptual framework. Data collection included …

Strategies For Employee Engagement In A Small Business Enterprise, Jennifer L. Kizer

Walden Dissertations and Doctoral Studies

In 2013, 35% of the workforce was not engaged, which results in lack of productivity and loss of profitability for small business enterprises (SBEs). The purpose of this qualitative case study was to explore successful strategies that frontline leaders in a 4 generation, family-owned excavating business used to engage their frontline employees. The excavating business was started in 1947 by the father of the current business owners. William Kahn's employee engagement theory was the conceptual framework for this study. Data were collected through a focus group and direct observations of engagement during meetings and frontline areas from a population of …

Generational Growing Pains As Resistance To Feminine Gendering Of Organization? An Archival Analysis Of Human Resource Management Discourses, Kristen Lucas, Suzy D'Enbeau, Erica P. Heiden

Faculty and Staff Scholarship

Guided by a feminist communicology of organization framework, we examine generational growing pains by analyzing discourses appearing in HR Magazine at three different points in time, which approximately mark the midpoint of Baby Boomers’, Gen Xers’, and Millennials’ initial entry into the workplace. We reconstruct historically situated gendered discourses that encapsulate key concerns expressed by human resource management professionals as they dealt with younger generations of workers: Personnel Man as Father Knows Best (1970), Human Resource Specialist as Loyalty Builder (1990), and Talent Manager as Nurturer (2010). We propose that frustrations expressed by older generations about Millennials may not be …

Exploring The Influence Of Management Communication Behaviors On Employee Engagement, Alicia J. Hart

Walden Dissertations and Doctoral Studies

An engaged workforce can increase organizational productivity and decrease employee turnover. Current research on employee engagement exists, yet little research exists on how the communication behaviors of management affect employee engagement. Guided by the conceptual framework of systems theory and communications theory, an exploration of the influence of management communication behaviors on employee engagement was conducted. A descriptive research design helped explore the influence of management communication behaviors on employee engagement within local, government entities of the Tidewater, Virginia, area. Data included semistructured interviews with 23 participants (11 managers and 12 employees). Data analysis occurred using the modified van Kaam …

Accreditation As An Organizational Response: Exploring The Influence Of Leadership And Institutional And Task Environments On The Accreditation Process In Communication Sciences And Disorders Programs, Jeffrey Charles Adams

Theses and Dissertations

Influences on the accreditation process in communication sciences and disorder (CSD) programs were examined using a cross case comparative qualitative analysis among four successfully accredited academic departments in the southern United States. Program chairs, CSD administrators, clinic directors and faculty were interviewed. Four institutional sites were selected for the case studies based upon the outcome of the program’s most recent accreditation site visit, the date of the accreditation site visit, number of available faculty, and institutional type. The four institutions included one master’s granting private institution, one master’s granting (larger) program, one doctoral/research medical university, and one doctoral/research university (very …

Communication Processes In Mergers And Acquisitions, Paulina Gawryszewska

Studia i Materiały Wydział Zarządzania Uniwersytet Warszawski

The author pays attention to the importance of communication processes during performing such complicated organizational changes as mergers and acquisitions. Starting from the definition of the concept of communication, the types and nature of the action in the general dimension she moves on to show its importance in the life and functioning of each organization. Particular attention is given to internal communication, because of its place in the minds of workers and the role it can play in M&A transactions. The author quotes the results of research, both her own and other researchers, which prove that the communication may be …

Organizational Change In Volunteer-Based Organizations: Communication Change Strategies In Church Congregations, Daniela Viviana Fuentes Riffo

Masters Theses & Specialist Projects

The current study fills a gap in the communication and management literature by providing additional insight regarding the effective communication strategies used by church leaders during organizational change. The researcher sought to find out how beliefs held by church members predicted their receptivity to change and their intent to leave their organization. Participants from diverse church denominations (N = 208) completed an online survey questionnaire asking them to think about a particular change they had experienced in their current or former church. The results of statistical analysis showed: (a) Church members´ beliefs regarding discrepancy, efficacy, principal support, and valence, positively …

An Increasing Usefulness For Managerial Communication Research On The Main Topics Of Management, Reginald L. Bell, Deborah Roebuck

Faculty Articles

Effective communication is necessary across all management tiers and functions. In addition, it is an integral part of managerial decision-making. Over the last 10 years, interest in the nuances of communication as related to management has intensified. These studies have fostered diverse approaches to linking management and communication. Our investigation, using 2x5 and 2x4 factorial ANOVAs, reveals that differences exist among the means of five professional communication fields. Numerous articles published between 2004 and 2013 were examined, and we found an increasing usefulness for managerial communication research on the main topic of management.

Communication Satisfaction Of Charismatic Leaders In Virtual Teams, Felicia Latrice Chachere

Walden Dissertations and Doctoral Studies

Over the last 2 decades of advances in technology, organizations have used virtual teams (VTs) as one way to expand globally. Strong leadership and communication skills with followers are essential qualities for successful VTs. It is important to conduct research related to charismatic leadership and communication satisfaction of team members as many organizations now use VTs. The purpose of the survey study was to examine the relationship of perceived charismatic leadership qualities in VT leaders and communication satisfaction in VT members. The research questions examined the association between charismatic leadership qualities and the subdimension of communication satisfaction. Charismatic leadership was …

Why And How Organizational Members Encourage Their Peer Coworkers To Voluntarily Exit The Organization: An Investigation Of Peer-Influence Exit Tactics, Michael Sollitto

Graduate Theses, Dissertations, and Problem Reports (ETD)

Previous scholars have found that organizational members use various tactics to encourage their peer coworkers to voluntarily exit their organizations. These tactics are known as peer-influence exit tactics. What has been missing from the literature is clarity about the factors that influence organizational members' use of peer-influence exit tactics. This dissertation explored the construct of peer-influenced exit to develop greater clarity about the motives for encouraging peer coworkers to leave, the characteristics of the peer-influence exit tactic source and receiver, and the organizational influences on peer-influenced exit. Study 1 used an open-ended survey design to explore the motives, process, and …

Social Media In The Financial Services Industry, Nathaniel Gibbs, Perry Haan

AMTP Proceedings 2014

Innovative strategies set a company apart from its competitors. Lindsay and Hopkins (2010) said strategy is making the most of a current situation and devising a plan for the future. Likewise, if banks and other financial organizations want to enhance their brands, reduce costs, increase customer satisfaction, boost innovation, increase revenue, and maintain their competitive positions, they need to embrace social media. Social networks are used by marketers to connect and communicate with customers (Mangold & Faulds, 2009). Organizations must be receptive and flexible to remain relevant in the business environment (Bouckenooghe, Devos, & Van den Broeck, 2009). The environment …

You Can't Put Old Wine In New Bottles: The Effect Of Newcomers On Coordination In Groups, Matthew Mccarter, Roman M. Sheremeta

Business Faculty Articles and Research

A common finding in social sciences is that member change hinders group functioning and performance. However, questions remain as to why member change negatively affects group performance and what are some ways to alleviate the negative effects of member change on performance? To answer these questions we conduct an experiment in which we investigate the effect of newcomers on a group's ability to coordinate efficiently. Participants play a coordination game in a four-person group for the first part of the experiment, and then two members of the group are replaced with new participants, and the newly formed group plays the …

Stories Of Journalistic Careers: From Serial Killers To The Changing Nature Of Journalism, Linda Hughes-Kirchubel

Open Access Theses

A career narrative is a story that helps a person define who she is, and how she should act, within the context of career (Meijers & Lengelle, 2012). This thesis is an analysis of three distinct, yet related, career narratives: a metanarrative, a mesonarrative, and a micronarrative. I examine the field of journalism through metanarratives that reflect the sea-change brought about by the advent of the Internet and the production of on-demand news (see 111th Congress, 2009; Rainey & Wellman, 2012; Weldon, 2008). Using the story of two serial killers, I show how the industry has begun to think differently …

The Impacts Of Multiple 360 Feedback Projects Utilizing Coaching And Follow-Up: A Quantitative Longitudinal Exploratory Descriptive Research Study, Jeremy Unruh

Communication & Leadership Dissertations and Theses

360 degree feedback is a great tool for organizational development, however many organizations don’t include coaching and follow-up to maximize impact for long term results. This quantitative longitudinal exploratory descriptive research study explores the impact of conducting the same 360 feedback survey within the same organization over a 3 year time frame utilizing coaching and follow-up. Data from 6 individuals indicate an improvement of self-awareness and an increase of set goals and completed goals. Theories of self-awareness and self-perception are discussed as well as the development of a new communication channel between manager and employee for organizational development purposes.