Digital Commons Network^™

Corporate Trainers’ Intent To Adjust Training Programs For Fostering Employee Self-Efficacy, Peter Cronrath

Walden Dissertations and Doctoral Studies

To stay current on technology trends, trainers are tasked with providing cost-effective training to meet the needs of the organization. It is not known if to develop employee self-efficacy, organizational trainers should consider making changes to their programs in accordance with (a) generational needs of employees, (b) methodology of training, and (c) position levels of employees in an organization. The purpose of this quantitative cross-sectional correlational study was to determine whether there is a correlation between organizational training professionals’ intent to make changes to training programs and if self-efficacy development is considered in generationally different individuals at different position levels …

Strategies To Minimize The Use Of Automotive Products That Contribute To Recalls, Joseph Hansen

Walden Dissertations and Doctoral Studies

Automotive industry managers face monumental product recall situations resulting in fatalities and injuries to their customers. The recall of defective products cost an automotive manufacturer $4.1B and an estimated $150M compensation funds to victims. The purpose of this qualitative single case study was to explore strategies some automotive industry managers use to minimize the use of products that contribute to a product recall. The high-reliability theory was the conceptual framework for this study. Data were collected through semistructured interviews from 3 automotive industry managers in one Michigan company, a review of organizational documents, and from the company website. During data …

Comparison Of Health Factors And Outcomes Between Accredited And Nonaccredited Health Departments, Deborah Koester

Walden Dissertations and Doctoral Studies

The launch of the Public Health Accreditation Board in 2012 established national public standards. This study examined possible correlations between the accreditation status of local health departments and specific indicators for health, including communicable disease, disease prevention and health promotion, and maternal child health factors, and outcomes of premature death and infant mortality. The population for the intervention group included all 212 local health departments accredited from September 2012 through December 2017. Accredited health departments were matched with nonaccredited health departments based on population, rurality, agency type, governance authority, and state public health structure. Linear regression analysis was performed on …

Case Managers’ Lived Experiences Working With Trauma Victims, Margaret Donohue

Walden Dissertations and Doctoral Studies

The purpose of this qualitative, phenomenological study was to explore and understand how case managers’ (CMs’) experiences listening to trauma stories of trauma victims affects them personally and professionally and what strategies they use to cope with hearing these stories. Constructivist self-development theory provided a framework for understanding the development of vicarious trauma in mental health workers. The central question and subquestions were developed to address the identified problem and purpose of the study, asking how CMs describe their experiences, how hearing trauma stories impacts CMs, and how CMs cope with their experiences of hearing trauma stories of trauma victims. …

Strategies For Increasing Employee Productivity In Small Technology Consulting Businesses, Dalinda Yvonne Milne

Walden Dissertations and Doctoral Studies

Unproductive employees in technology consulting small businesses negatively affect organizational output and profits. Investing in employee productivity is beneficial to ensuring an organization’s ability to improve their profits and sustainability as business leaders have an influential role in identifying and addressing the root causes of employee productivity issues in their organizations. The conceptual framework that grounded this doctoral study was Thomas Gilbert’s behavioral engineering model. The participants in this study consisted of 8 leaders in a Texas technology consulting small business with experience in increasing employee productivity. Data were collected through in-person semistructured interviews and business documents. Methodological triangulation was …

Employee Engagement In Antigua And Barbuda Broadcasting Services, Jrucilla Bernice Samuel

Walden Dissertations and Doctoral Studies

Employee disengagement is a direct threat to business survival. The strategic development of sustainable engagement initiatives results in employee well-being and also mitigates against organizational collapse. Grounded in the conceptual frameworks of employee engagement theory, Deci and Ryan’s self-determination theory, and Kahn’s theory of personal engagement, the purpose of this qualitative single case study was to explore the motivational strategies some media leaders use to keep employees engaged. The participants comprised 5 media leaders in Antigua and Barbuda with at least 2 years’ experience in successful employee engagement. Data were collected in person via semistructured interviews and documents from the …

Strategies For Business Management Innovations To Improve Competitiveness, Roger George Denousse

Walden Dissertations and Doctoral Studies

Some African business leaders were, in 2019, less competitive because they continue to use traditional business management practices and have failed to incorporate advanced technology. Taking advantage of new management strategies and innovative technology to increase their global competitiveness will benefit African businesses. The purpose of this multiple case study, grounded in Burns’ transformational leadership theory, was to explore strategies that business leaders in Seychelles have used to implement management innovations to improve competitiveness. The participants consisted of 5 business leaders from 5 large innovative business organizations operating successfully and based in Mahe, Seychelles. The data were collected through semistructured …

Peers Erecting Barriers To Another Peer’S Success In The Healthcare Setting, Ricky D. Allen

Walden Dissertations and Doctoral Studies

In the healthcare workplace, bullying is shown to negatively impact patient care and safety, workflows, outcomes, interpersonal relationships, performance, mental and physical health, and cause a plethora of other secondary effects. The purpose of this qualitative phenomenological study was to explore the lived experiences of high performers or subject matter experts working in the healthcare field and had encountered peer-to-peer interference. The research questions focused on understanding the behaviors and outcomes of peer interference. Maslow’s hierarchy of needs was used as the conceptual framework. Data collection was achieved by interviewing 10 participants from a variety of healthcare backgrounds. Participants self-identified …

Nutritional Assessment Of Patients In The Intensive Care Unit, Jennifer Maureen Brown

Walden Dissertations and Doctoral Studies

Impaired nutrition is associated with prolonged hospitalization, poor patient outcomes, high mortality, and increased health costs. Nutritional assessment in intensive care unit (ICU) patients is important in recognition of changes in the patient’s nutritional status from admission to discharge and may promote early nutritional interventions by the health providers to prevent complications of poor nutrition. The purpose of this staff education doctoral project was to assess ICU nurses’ knowledge of nutritional assessment for critically-ill patients and to provide education on an assessment tool for patient nutritional assessment- the malnutrition universal screening tool (MUST). The guidelines from the American Society for …

Successful Strategies For Reducing Middle Management Turnover In The Automotive Industry, Nicole Isabella King-Daniel

Walden Dissertations and Doctoral Studies

Employee turnover at the middle management level can cost an organization up to 250% of an employee’s annual compensation in replacement cost. Identifying the strategies that business leaders use to mitigate turnover at the middle management level is fundamental to business sustainability. Grounded in Blanchard and Hersey’s situational leadership theory, the purpose of this qualitative multiple case study was to explore leadership strategies used by automotive leaders to mitigate middle management turnover. The participants comprised of 6 senior leaders within the automotive industry located in the north-eastern region of Trinidad, who successfully mitigated turnover in their organizations at the middle …

Organizational Climate And Employee Engagement, Romie Mejalli

Walden Dissertations and Doctoral Studies

Although research shows that disengaged employees contribute to increased health and hiring costs in for-profit organizations, there is a gap in the literature concerning the relationship between organizational climate (OC) and employee engagement (EE) in nonprofit organizations (NPOs). In this study, it was hypothesized that employee answers to the Utrecht Work Engagement Scale-17 (UWES-17) and OC surveys (for example, of management styles and innovation) would predict EE in a NPO. The study further addressed the question of whether age or the division in which the employees worked influenced the relationship between OC and EE. Kahn’s engagement theory served as the …

Examining Barriers Impacting Women’S Promotion Into C-Suite Positions In Higher Education, Lynette Johnson Nelson

Walden Dissertations and Doctoral Studies

The United States Department of Labor indicated that women represent 46.8% and men represent 53.2% of the United States’ 16 years and older civilian labor force. An estimated 52% of adult women compared to 48% of men participating in the civilian labor force held a bachelor’s degree or higher, and women represented 47% of the management and professional sector’s positions. Women occupy 25% of C-suite positions in the Standard & Poor 500 companies. In higher education, 30% of college presidents are women. Women continue to face several barriers as they try to move into senior executive leadership positions. The specific …

Small Business Leaders’ Strategies For Recruiting Veterans, Jamillah Deangela Stackhouse

Walden Dissertations and Doctoral Studies

Small business hiring managers who fail to implement recruitment strategies for

transitioning military veterans face hiring challenges with this population of workers.

Failed recruitment strategies are essential to small business leaders, as failure to attract

highly qualified military veterans places the organizations at a competitive disadvantage.

Grounded in recruitment theory, the purpose of this qualitative multiple case study was to

explore strategies used by leaders of small businesses to recruit, hire, and retain qualified

veterans. The participants included 3 purposefully selected hiring managers from 3 small

businesses in southeastern Virginia, who used successful strategies to recruit, hire, and

retain veterans. …

Strategies To Digitize Business Processes, Mohamed Abdelmoneim

Walden Dissertations and Doctoral Studies

Information technology leaders with limited digitization strategies are less profitable than competitors in the same industry. Without digital strategies, information technology leaders suffer from manual business processes, which results in losing business opportunities. Grounded in general systems theory, the purpose of this multiple case study was to explore the strategies that 10 IT leaders used to transform business processes digitally at four different organizations in Ireland. Data were collected using semistructured face-to-face interviews. The second data source was organizational digitization documents. The 3 themes that emerged from thematic analysis were (a) strong digital leadership competencies, (b) digitally aligned with the …

Successful Strategies To Address Disruptive Innovation Technologies In The Digital-Media Industry, Latronya M. Acevedo-Berry

Walden Dissertations and Doctoral Studies

Digital media executives lack strategic solutions for the preparation and response to changing media innovation technology. The lack of innovative technological strategies threatens digital-media corporations’ ability to maintain marketplace sustainability for addressing disruptive innovation technologies. Grounded in Christensen’s disruptive innovation theory and Roger’s diffusion of innovation theory, the purpose of this qualitative multiple case study was to explore innovative technological strategies some executives of digital-media corporations used to maintain marketplace sustainability for addressing disruptive innovation technologies. The participants were 7 digital-media executives in New York and California, who used effective strategies to innovate technology and maintain marketplace sustainability. Data were …

Critical Success Factors For E-Government Web Services, Mark Alpern

Walden Dissertations and Doctoral Studies

Some municipal government leaders are unable to effectively implement e-government web services, which results in poor client satisfaction. Grounded in the critical success factor theory, the purpose of this qualitative multiple case study was to explore critical success factors managers use to build quality e-government web services. The participants included 3 managers in different municipalities within Ontario, Canada, who successfully implemented e-government web services. Data were collected through semistructured interviews and the review of organizational documents. Thematic analysis was conducted using Yin's 5-step data analysis method, and 5 themes emerged: client-centric government, change management, management support, client engagement, and external …

Strategies To Grow And Expand A Nonprofit Business, Olusegun Abimbola Awode

Walden Dissertations and Doctoral Studies

Nonprofit organizations make significant contributions to individuals, organizations, communities, the environment, and societies, but many do not survive in the long run. This study is important to business leaders in for-profit and nonprofit organizations who want to implement strategies for the long-term survival of their business, improve business performance, and effect positive social change. Grounded in Penrose’s theory of growth, the purpose of this qualitative single-case study was to explore strategies leaders used to grow and expand a nonprofit business in the midwestern region of the United States. The participants comprised 5 nonprofit leaders with recorded success at growing and …

Educational Program On Human Immunodeficiency Virus For Clinic Staff, Margaret Ayoade

Walden Dissertations and Doctoral Studies

Medical assistants (MAs) and nurses provide primary care to patients infected with the human immunodeficiency virus (HIV). However, differences in their standard workflow were observed to affect the provision of preventive care. This warranted intervention due to prevalence of ongoing HIV-related stigma that affects HIV prevention and care. The practice-focused question asked whether an educational program could fill an identified gap in knowledge to assuage the fears of MAs and nurses providing care to HIV-positive patients. The project was guided by Kolb’s experiential learning theory and Lewin’s change theory. The purpose was to develop an educational program to educate the …

Guiding The Future Of The Supply Chain With Succession Planning, Dana Martin Beal

Walden Dissertations and Doctoral Studies

Some supply chain leaders in the transportation sector lack the succession planning strategies needed to fill leadership positions. The failure to create succession planning strategies will negatively impact an organization’s supply chain through tacit knowledge loss. Grounded in the social exchange theory, the purpose of this qualitative exploratory single-case study was to explore the succession planning strategies transportation industry supply chain business leaders use to fill organizational leadership positions to reduce tacit knowledge loss. The participants consisted of 6 supply chain leaders working in the Northeastern region of the United States who successfully utilize succession planning strategies to fill leadership …

A Staff Educational Model For Prevention Of Type 2 Diabetes In The Primary Care Setting, Mieshia Staples Clark

Walden Dissertations and Doctoral Studies

Type 2 diabetes is a chronic, debilitating disease affecting millions of Americans. Though preventable, it is the most common form of diabetes in the United States, costing the U.S. health care system billions of dollars annually. Lifestyle modifications taught, encouraged, and supported in established, evidence-based diabetes prevention programs (DPP) are proven to be more effective than medications alone in preventing Type 2 diabetes. While DPPs are cost-effective and can reduce or delay the incidence of Type 2 diabetes, they are greatly underutilized due to primary care providers’lack of knowledge about the benefits and availability of these programs and also due …

Strategies Utility Business Organizations Use To Deliver Construction Projects On-Budget And On-Schedule, Jayeola Fakilede

Walden Dissertations and Doctoral Studies

In many organizations, capital construction projects fail at an alarming rate despite the adoption and application of sophisticated project management techniques and tools. Utility organizations that lack effective strategies to deliver construction projects on-budget and on-schedule are at a high risk of experiencing project failure. Grounded in the contingency theory, the purpose of this qualitative multiple case study was to explore strategies successful project executives in utility organizations use to deliver construction projects on-budget and on-schedule. The participants comprised 3 project executives from 3 utility organizations located in the northeastern United States who implemented strategies to complete construction projects on-budget …

Retail Business Leaders’ Strategies To Increase Employee Engagement And Workforce Productivity, Sada Hye Jaman

Walden Dissertations and Doctoral Studies

Retail leaders face increased performance challenges due to disengaged employees. Disengaged employees cost United States’ organizations $77 billion to $96 billion in lost revenue annually. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies retail leaders use to improve employee engagement and increase workforce productivity. Data were gathered from semistructured, face-to-face interviews using open-ended questions with 4 retail business leaders in the eastern region of the United States who effectively used strategies to engage sales associates and increase workforce productivity. Data were analyzed using thematic analysis through inductive coding of phrases …

Public Health Leadership In The Philippines: Effective Approaches In Malaria Surveillance, Gethro Nullan

Walden Dissertations and Doctoral Studies

Leadership traits that affect and shape cost-effective practices ensure the long-term

growth and success for any organization. The purpose of this single case study was to explore leadership traits that may contribute to cost-effective approaches in a malaria surveillance program in the Philippines. The National Health Service Leadership Framework provided the conceptual framework for this study. The participants included 12 public health leaders/managers who have worked or been involved in malaria surveillance programs with budgetary oversight. Data were collected through in-depth interviews and document analysis. Values coding was used for data analysis, in which participants’ perspectives were coded using the …

Factors Affecting The Customer Relationship Management System Implementation Process, Enshrah Shashoug

Walden Dissertations and Doctoral Studies

Managers in the telecommunications industry face a high failure rate of customer relationship management (CRM) system implementations. The dynamic culture of employees’ resistance to and readiness for CRM system implementation may contribute to successful implementation in U.S. commercial organizations. The purpose of this quantitative cross-sectional study was to examine the relationship among employee’s resistance to and readiness for CRM system implementation, the culture of the organization, prerequisites for successful CRM system implementation, age, and gender. Using Rogers’s innovation-decision process theory, an online survey was created and sent to a random sample of all customer service employees using CRM systems in …

Faculty Members’ Perceptions Of Organizational Culture And Implementation Of Interprofessional Education, Cynthia Voyce

Walden Dissertations and Doctoral Studies

A disparity exists between what is known about the benefits of interprofessional education (IPE) and implementation of IPE at the university under study. The World Health Organization called on institutes of higher education to provide IPE in the education of health professionals to improve the healthcare workforce’s capacity to provide quality care. The purpose of this qualitative study was to understand the perceptions of health professions faculty members (HPFMs) about IPE and how those perceptions might be influenced by the organizational culture at the site. Informed by Hofstede’s dimensions of culture theory, the research questions addressed HPFMs’ understanding of and …

Strategies For Increasing Workforce Engagement, Joanne White Hayes

Walden Dissertations and Doctoral Studies

The existence of disengaged employees can reduce productivity and increase organizations’ costs. Engaged employees are vital to many organizations and the success of organizational leaders. Grounded in Herzberg's two factor theory, the purpose of this qualitative single case study was to explore strategies managers used to increase employee engagement in the nonprofit industry. Participants were 3 managers in South Carolina who successfully implemented strategies to increase employee engagement. Data were collected from semistructured interviews and a review of company documents. Data were analyzed using Yin’s 5-step method of analysis, and 3 themes emerged: providing clear and concise communication, recognition and …

Strategies To Implement Big Data Analytics In Telecommunications Organizations, Delton Aneato

Walden Dissertations and Doctoral Studies

Information Technology (IT) leaders who do not invest in big data projects may struggle to gain a competitive advantage and business insights to improve performance. Grounded in the Kotter’s change and Six Sigma models, the purpose of this qualitative multiple case study was to explore strategies IT leaders used to implement big data analytics successfully. The participants comprised 4 IT leaders from 2 telecommunication organizations in the United States of America, who effectively used strategies to promote and maximize competitive advantage using big data analytics. Data were collected from semistructured interviews, company documents, and project-related documents and were analyzed using …

Investigating Middle School Teachers’ Experiences In Inclusive Classrooms, Jilleane Archie

Walden Dissertations and Doctoral Studies

Meeting the needs of students with disabilities, while implementing research-based instructional strategies in inclusive settings, presents an array of successes and challenges for both general and special education teachers. The problem at the local study site was that both general and special education teachers faced challenges as they implemented inclusion practices to meet the College and Career Readiness Performance Index, Closing Gaps component improvement targets for students with disabilities. The purpose of this qualitative case study was to investigate general and special education teachers’ successes, challenges, and needs as they implemented inclusion practices in middle school classrooms. This study was …

Leadership Strategies To Manage Workplace Conflict, Omari Asante

Walden Dissertations and Doctoral Studies

Workplace conflict can be counterproductive to organizational goal attainment and can cause dysfunction and unhealthy competition among organizational members. When left unchecked, workplace conflict can negatively impact teams’ performance and result in substantial financial losses to organizations. However, when properly managed, workplace conflict can lead to positive relationship building, peer learning, enhanced communication, innovation, and high motivation. Grounded in transformational leadership theory, the purpose of this qualitative single case study was to explore leadership strategies senior account managers use to manage workplace conflict. Participants were 8 senior account managers who had successfully implemented leadership strategies for managing workplace conflict in …

Leadership Strategies To Achieve Organizational Excellence, Cherron Lakisha Blakely

Walden Dissertations and Doctoral Studies

Inadequate quality management tools and processes can lead to inefficient hospital operations and poor organizational performance. Community hospital leaders who fail to improve operations and organizational performance risk negatively impacting patient care and profitability. Grounded in the theory of high-performance work systems (HPWS), the purpose of this qualitative single case study was to explore strategies community healthcare leaders use to effectively employ quality management approaches to improve operations and achieve organizational excellence. The participants comprised 5 community healthcare leaders in the northeast United States who effectively used quality management approaches to improve operations and achieve organizational excellence. Data were collected …