Digital Commons Network^™

Firms As Peaceful Oases Conceptualising The Role Of Conflict-Sensitive Human Resource Management, Carol Reade

Faculty Publications

The United Nations supported Principles for Responsible Management Education (PRME), has identified Corporate Peace as an important component of fostering peaceful societies. This includes the need for companies to incorporate peace and reduction of violence into their core business strategy. Realisation of business strategy requires alignment with all organisational business functions, including human resource management. I propose that one avenue toward Corporate Peace, particularly in contexts of protracted and violent political conflict, is through conflict-sensitive human resource management practices in the areas of employee support, participation, and integration. These practices include providing material and emotional support to employees, encouraging employee …

Stimulating Diversity Outcomes? A Multicase Study Exploring Entrepreneurial Architecture And Storytelling In Higher Education Institutions, Noel Criscione-Naylor

Theses and Dissertations

There is limited research that explores the relationship between entrepreneurial architecture and diversity and its significance to the university and in higher education (Morris, 2010; Nelles & Worley, 2011; Nelles & Worley, 2010). This qualitative, multicase study explored how entrepreneurial architecture and storytelling by administrators contributes to university diversity agendas by investigating the linkages between entrepreneurial structure, process, and strategies and institutional diversity outcomes at two, New Jersey, public, four-year institutions. Semi-structured interviews took place with 12 administrators in which the characteristics of entrepreneurial architecture and storytelling at the universities was evident. Three main themes were identified including diverse voices, …

Transformational Leadership, Diversity, And Creativity At Work: A Moderated Mediation Model, Aisha Smith Taylor

Dissertations and Theses

Organizational leaders often seek to hire and retain innovative employees as a source of competitive advantage. Both transformational leadership and effectively managed workplace diversity have been theorized and shown to lead to increased employee creative performance at work; however, a full model of the relationships between leadership and the multi-dimensional construct of workplace diversity has not yet been tested. Using a sample of 371 employees in three Chinese high-technology firms matched with 64 supervisors collected at three time points, this study theorized and tested a moderated mediation path model in which transformational leadership and diversity climate were predicted to significantly …

Engaging Patients In Health System Transformation: The Experience Of The Maine Health Access Foundation's (Mehaf) Advancing Payment Reform Initiative, Barbara Shaw Jd, Andrew F. Coburn Phd, Kimberley S. Fox Mpa

Population Health & Health Policy

In 2001, the Institute of Medicine (IOM) identified patient centeredness as one of six essential aims of “a new health care system for the 21st century”.1 Since that time, we have begun a gradual shift from a professionally driven system toward one that is more “patient centered” or “consumer centered,” recognizing and incorporating patients’ perspectives in decisions in clinical care, delivery system, and policies. As the health care system responds to new payment approaches and positions itself to achieve the Triple Aim (i.e. better care, lower cost, enhanced patient experience), it is important to assess how organizations that are moving …

A Workaround Design System For Anticipating, Designing, And/Or Preventing Workarounds, Steven Alter

Business Analytics and Information Systems

Idealized system design produces requirements reflecting management intentions and “best practices.” This paper proposes a workaround design system (WDS) for anticipating, designing, and/or preventing workarounds that bypass systems as designed. A WDS includes a process and an interactive “workaround design tool” (WDT) for identifying and evaluating foreseeable workarounds based on work system theory and a theory of workarounds. This paper summarizes the conceptual background and explains the form, use, and implications of the proposed WDS and WDT.

The idea of WDS addresses significant gaps in practice and research. Designers should have methods for identifying likely obstacles and anticipating and evaluating …

Transaction Cost Analysis Of In-Clinic Versus Telehealth Consultations For Chronic Pain: Preliminary Evidence For Rapid And Affordable Access To Interdisciplinary Collaborative Consultation, Brian R. Theodore, Jan Whittington, Cara Towle, David J. Tauben, Barbara Endicott-Popovsky, Alex Cahana, Ardith Z. Doorenbos

Project ECHO Bibliography

OBJECTIVES: With ever increasing mandates to reduce costs and increase the quality of pain management, health care institutions are faced with the challenge of adopting innovative technologies and shifting workflows to provide value-based care. Transaction cost economic analysis can provide comparative evaluation of the consequences of these changes in the delivery of care. The aim of this study was to establish proof-of-concept using transaction cost analysis to examine chronic pain management in-clinic and through telehealth.

METHODS: Participating health care providers were asked to identify and describe two comparable completed transactions for patients with chronic pain: one consultation between patient and …

Paradigm Transformation: Preparing Students For The Transition To Middle School, Lasabra Warner Patterson

Dissertations

This Change Leadership Plan is the second part of a three-part dissertation on effectively transitioning students from elementary school to middle school. Currently, there is no local program to aid students in transitioning from elementary to middle school. The rationale is that by addressing the need for increased focus on improving current practices, students’ needs will be met. This is important to the school, the district, and the educational community at large in preparation for implementation of the Common Core State Standards where all learning will spiral from grade level to grade level, continually allowing students and teachers to make …

Utilizing A Systematic Approach To Problem-Solving In The Elementary School Setting: A Program Evaluation Project, Edie Sohigian

Dissertations

Sunnyside Elementary School, an anonymous name, had a high number of discipline referrals. The purpose of this inquiry was to develop and follow an action plan to reduce behavior issues. Using both qualitative and quantitative methods of inquiry, I collected discipline and academic achievement data as well as survey data to analyze the impact of the Eight-Step Problem-Solving Process on the rate of discipline referrals. Although the overall number of referrals increased, other significant findings were determined. The leadership team and faculty must be vested in the action plan as a priority in order to achieve positive results. It was …

Master Teachers As Instructional Leaders: An Instrumental Case Study, Deborah Renee Moore

Doctoral Dissertations and Projects

The purpose of this instrumental case study was to understand the role of the master teacher as an instructional leader in South Carolina schools implementing the System for Teacher and Student Advancement, formerly known as the Teacher Advancement Program (TAP). This qualitative study sought to explain the role of the master teacher, how the master teacher assumes the role of an instructional leader, what support is provided by the master teacher, what issues master teachers face as instructional leaders as well as how the master teacher enhances the school environment. The focal participant in this study was a SC TAP …

Extending Training In Multicultural Competencies To Include Individuals Identifying As Lesbian, Gay, And Bisexual: Key Choice Points For Clinical Psychology Training Programs, Debra A. Hope, Chandra L. Chappell

Department of Psychology: Faculty Publications

Traditional models of multicultural training for professional psychology have focused primarily on racial and ethnic minorities and have not included competencies focused on individuals identifying as lesbian, gay, and bisexual (LGB), despite documented evidence of health disparities for sexual minorities. Ways to adapt models based on Sue’s (1992) 3 × 3 competencies (attitudes and beliefs, knowledge, and skills across the dimensions of awareness of one’s own cultural influences and biases, understanding the client perspective, and appropriate interventions for an individual client) for LGB health are described. This includes the addition of an action/advocacy dimension. Six key choice points for clinical …

An Evaluation Of Teacher Morale In Four Elementary Schools: The Difference A School Makes, Jennifer Blackburn

Dissertations

This Program Evaluation Plan (PEP) investigates teacher morale in several schools and explores how it may possibly relate to school grade. There are many factors that influence teacher morale, but I believe that school grade plays a major role; and this dissertation takes a closer look as to how some teachers and administrators feel about their schools and positions. By implementing a questionnaire, and conducting interviews with teachers and administrators, I was able to discover that school grade is weighing in teacher morale.

This study breaks down the findings from the questionnaire that was given and offers some recommendations on …

School Climate Study In Greater Atlanta Schools Of The Georgia-Cumberland Conference, Beverly Amlaner

Dissertations, Theses and Capstone Projects (Full IR Collection)

School climate is a relevant topic for both public and private parochial schools to understand the value placed upon the school by the stakeholders. School climate studies are a critical component of effective education delivery in all school settings. The researcher was most interested in the private parochial school setting and the unique challenges facing the private Christian schools. In this study the researcher chose to use a survey previously created by the researcher to ascertain the perceptions of the students in six environments of the school setting. The survey instrument had already been validated and its reliability well established. …

Impact Of Latina Identity On Leadership Styles, Blanca Ruiz-Williams

Dissertations

This program evaluation focuses on the impact of Latina identity on school leadership. I offer voice to a silenced and minimally recognized group by including my story and the story of other Latina leaders. Through this ethnographic and case study approach, I explore the central question: “How does race and gender of Latinas influence their leadership style?” Being female and Latina, I seek to understand how the pressures of conforming to traditional White male leadership style impacts Latinas’ ability to lead with authenticity. This research suggests that in order for Latinas to practice authenticity, we must create an environment in …

The Ipe Insight. Volume 2015, No. 2. June-July, 2015., The Unm Hsc Inter-Professional Education Team

The IPE Newsletters

Health System Innovation for a Healthier New Mexico

Churning In The Human Services: Nefarious Practice Or Policy Of 'Creative Destruction'?, Christopher G. Hudson

New England Journal of Public Policy

This article examines churning as it manifests in organizational systems within the human services. Churning is conceptualized as a four-part iterative process consisting of (1) an intentional or unintentional initiative or shock to a system that (2) results in enhanced turbulence as adaptive capacities of the system fail to match demands of the initiative. This mismatch leads to successive bifurcations and termination of relationships between agents within the system and, finally, (3) the selection of “winners” and the extrusion of “losers” from the system and (4) the subsequent reorganization of winners and losers. Variables governing outcomes, both benign and malignant, …

A Case Study: Effects Of Operational Model Changes On Firm Performance, Jennifer Leanne Cowles

Electronic Theses, Projects, and Dissertations

This project follows the implementation of a new supply fulfillment model for a service organization. Research findings provide evidence that a change in operating model can result in an increase in firm performance. The purpose of this project is to study a real-life example of an organization experiencing an increase in firm performance based on a change in operating model. The project utilizes historical data of growth and average costs to determine the environment for the current year experiencing the change in operating model. It is determined that this study reveals a decrease of order costs, increase in data integrity …

Music Therapists Behind Locked Doors: The Role Of Trauma Exposure And Current Music Therapy Practices In Correctional And Forensic Psychiatry, Deanna K. Bush

Masters Theses

The purpose of this descriptive study was to explore the role trauma exposure has on the possible development of symptoms of Vicarious Traumatization (VT) in the lives of Board Certified Music Therapists employed in correctional and forensic settings. Research was conducted through completion of an electronic survey. Additionally, the researcher sought to identify current music therapy practices as well as differences between practicing in forensic settings and correctional settings. The participants involved in this study were Board Certified Music Therapists who work in forensic and correctional settings. Survey invitations were electronically sent to 133 prospective participants as listed on either …

Overcoming Barriers To Mental Health Service Utilization Among Justice Involved Youth, Susan Y. Vanallen

Electronic Theses, Projects, and Dissertations

The purpose of this study is to identify the barriers to and facilitators of mental health services utilization among youth in the justice setting, and to explore ways to overcome these barriers and expand these facilitators. This qualitative study utilized focus groups as a means to extract themes among the perceptions of social workers on this topic. Results were transcribed to written form. Qualitative analysis procedures were followed to identify and label themes. A total of 473 statements are organized into 26 major themes with 18 sub‑themes. Suggestions for change under the agency/organizational category of domain three received the most …

Leveraging An Instructional Leadership Team To Support Educator Evaluation In A Rural Elementary School, Kimberly Roberts-Morandi

All Theses And Dissertations

A principal may struggle to provide the depth and breadth of expertise required to adequately address the educational leadership demands, particularly in a rural system where oftentimes the principal and staff carry out responsibilities outside their contracted roles. How would a shared-leadership approach promote the staff’s acceptance of the high-stakes, state-mandated educator evaluation system and would the rural context be a significant factor? This dissertation study investigated key actions and supports related to the functions of an Instructional Leadership Team’s (ILTs) implementation of the Massachusetts Framework for Educator Evaluation, referred to in the study as the Educator Evaluation System (EES). …

Professional Learning Communities And School Culture: A Case Of Study In District-Wide Implementation Of A Plc, Jaime Lopez

Theses and Dissertations - UTB/UTPA

The purpose of this study is to explore what influence a school district’s transformation to a PLC had on culture. In particular, the study examined what dimensions of a PLC are evident, how the district approached the change process, and its influence on student achievement. The methodology employed in this study is a Type 2 single-case study. Data regarding this district’s implementation of a PLC, and its influence on school culture was gathered via sources of evidence common in case study research; survey, documents, archival records, direct observations, and interviews. In summary, the findings suggest the following; (1) PLC work …

The Caribbean Educational Policy Space: Educational Gradualism, Zero-Sum Policy Reforms, And Lesson-Drawing In Small (And Micro) States, Tavis D. Jules

Education: School of Education Faculty Publications and Other Works

This paper analyzes national educational policy discourse in ten of the now 15 Caribbean Community (CARICOM) countries and advances that the failed socialist experiments in the small (and micro states) of Guyana, Grenada, and Jamaica during the 1980s ultimately led to the creation of the Caribbean Educational Policy Space (CEPS). CEPS is intended to engender the movement of service, goods, labor, capital, and the right to establishment – i.e. CARICOM citizens may establish companies and business enterprises in any CARICOM nation and be treated as a local national. This discursively created space that employed the external delivery mechanism of ‘lesson-drawing’ …

A Stitch In Time Saves Caribbeanization: Meta-Steering And Strategic Coordination In An Era Of Caribbean Trans-Regionalism, Tavis D. Jules

Education: School of Education Faculty Publications and Other Works

This article sets out to theoretically explain the Caribbean Community’s (CARICOM) integrative stalemate. It argues that this needs to be studied in light of a changing regional, geographic, and geostrategic climate. A shift is occurring from ‘endogenous regionalism,’ which concentrates on the Caribbean’s historical past, to ‘exogenous regionalism,’ which focuses on creating a borderless Caribbean space and promotes Caribbeanization through the Caribbean Single Market (CSM), which came into force in 2006, and the stalemated Caribbean Single Economy (CSE). I argue that new trans-hemispheric relations are emerging and Caribbean regionalism is now both multi-centric—arising from actions in numerous places rather than …

Organizational Values In Ohio State University Extension: Employee Perceptions Of Value And Evidence In Practice, Karen J. Argabright, Graham R. Cochran, Jeff King

Journal of Extension

As Extension's leaders prepare to move Extension into the future, they are obliged to take stock of the underlying internal forces that have the power to alter the manner and extent to which the mission is accomplished. Individually and organizationally held values are primary factors driving these forces. Acknowledging and understanding these values helps Extension leaders better understand tendencies toward resistance to change and aid in assessing the alignment of what exists with what could be. This article shares results from an Extension organizational values assessment and examine implications for the Extension system.

Managing Dynamics Of Power And Learning In Community Development: A Case Study Of Iowan Farmers In Uganda, Stephen Lauer, Francis Y. Owusu

Journal of Extension

Extension professionals facilitate community development through the strategic manipulation of learning and power in peer-to-peer learning partnerships. We discuss the relationship between empowerment and power, highlight relevant literature on the difficulties power presents to learning and the efficacy of service learning tools to facilitate mutual learning and present original findings from our research on an international development partnership in which Extension professionals had partial success in creating opportunities for mutually empowering learning among farmers from Iowa and Uganda. We recommend that Extension professionals encourage learning across power gradients by providing opportunities for informal conversations and encouraging reflection by participants.

Political Networks In The Immigration Field: The Power Of Ngos Against Government—An Israeli Case Study, Adi Binhas, Yaffa Moskovich

Social Transformations Journal of the Global South

This article examines the role of three non-governmental organizations (NGOs) involved with immigration in Israel. The research demonstrates that these NGOs have accumulated informal power in the political network. This approach includes several participants: the government—the most powerful player—and Tel Aviv resident representatives, international human rights organizations, and Knesset members. Using networking and other legal means, these NGOs increase their power and put pressure on the government. The weakness of the Israeli authorities stems also from lack of clear governmental policy regarding the immigrant issue. The three NGOs in focus want human rights policy to be put into practice for …

Assessing Unique Core Values With The Competing Values Framework: The Ccvi Technique For Guiding Organizational Culture Change, Anthony John Santoriello

Dissertations and Theses

Extensive research suggests organizations have unique guiding principles, called core values, which play a central role in strategic decision making, sustaining high-performance cultures, and guiding organizational culture change. Although the Competing Values Framework (CVF) has been widely used to identify a standardized set of core values, it has not been used to identify unique core values at a given organizations. Unique core values help to distinguish organizations and drive market success.

The present research focused on development of a technique to extend the application of the CVF to identify the core values unique to a given organization. The CVF-based Core …

Investigating Relationships Among Work, Family, And Sleep: Cross-Sectional, Daily, And Intervention Effects, Tori Laurelle Crain

Dissertations and Theses

Few studies to date have investigated associations among work, family, and sleep outcomes. The following dissertation includes three studies that attempt to further understanding of such relationships by utilizing data from information technology workers within the Work, Family, and Health Network study. In Study 1, which is published in the Journal of Occupational Health Psychology, associations between work-to-family conflict, family-to-work conflict, family-supportive supervisor behaviors, and sleep outcomes, measured both subjectively and objectively, are examined in a cross-sectional sample. Study 2 investigates associations among work-to-family conflict, family-supportive supervisor behaviors, and subjective sleep outcomes within a seven-day daily diary framework. Furthermore, workplace …

New York City Street Theater: Gender, Performance, And The Urban From Plessy To Brown, Erin Nicholson Gale

Dissertations, Theses, and Capstone Projects

This dissertation investigates the ordinary, public performances of fictional female characters in novels set on the streets of Manhattan during the years of legal segregation in the United States. I examine a range of actions from bragging to racial passing, and I argue these ordinary performances are central to our ability to interpret race, gender, and class relations. I detect race, class, and gender-based impulses to segregate and exclude others that overlap with the motives guiding the national, legal edict to segregate people by race. These guiding inclinations, legible through the history of Manhattan's grid, zoning laws, and the city …

Creating A Customer Centric Organization, Theresa Kiefer

Communication & Leadership Dissertations and Theses

The objective of this research project is to demonstrate how organizations, and their employees, may benefit from following a customer centric business model to include having a better understanding of the organizational goals and roles of employees. The study is built on the philosophy that organizational culture--and messages that both frame and result from that culture—plays a vital role in the daily lives of employees, which can enhance or detract from the customer experience. The research also examines the implication that poor service has on customers, employees and the organization as a whole and investigates the negative, residual effects of …

Proceedings Of The International Interdisciplinary Business And Economics Conference: Volume 4, Cihan Cobanoglu, Serdar Ongan

University of South Florida (USF) - M3 Publishing

This is the fourth volume of the International Interdisciplinary Business and Economics Conference Proceedings Series.

ISSN: 2372-5885