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Culture First, Customers Second : The Case Of An Organizational Learning Culture In A Successful Small Business., Devon A. Twyford

Electronic Theses and Dissertations

This dissertation is a case study of a learning culture in a successful small business. It begins with a discussion of the importance of small business to the U.S. economy. The high rate of small business failure is highlighted, along with several factors known to contribute to failure. Of those factors, the limited resource environment within which most small businesses operate is discussed. The reality of limited resources influences small business owner-managers to adopt a risk-averse and conservative approach to business operations. This risk-averse and conservative approach often impacts owner-managers’ attitude toward employee learning. A historical overview of the field …

The Role Of Chief Diversity Officers In Institutionalizing Diversity And Inclusion: A Multiple Case Study Of Three Exemplar Universities, Cynthia D. Dávalos Phd

Dissertations

Due to demographic shifts and the changing political and economic landscape, universities are experiencing increased demands to produce a culturally competent and well-trained globally minded workforce. To address these demands in a systematic manner, several universities have created a new senior level administrative position to direct campus diversity and inclusion efforts. This position known universally in academia as the Chief Diversity Officer (CDO) is responsible for institutionalizing diversity and inclusion so that diversity moves from the margins of the university to the center and becomes a standard way of thinking and doing business. Given this high-level executive leadership design, the …

`Roaming In The Garden Of Freedom:' Constructions Of U.S. Ideology, Identity, And The Past In Television News's Anniversary Coverage About The Berlin Wall, Rachel Eve Somerstein

Dissertations - ALL

This study employs a multimodal close reading to examine and compare how NBC's Nightly News and various primetime CNN news shows construct the story of the Berlin Wall's opening from 1990 through 2009. It does so first by examining the networks' 1989 coverage and assessing the themes and ideologies circulated when the Berlin Wall's opening was breaking news. These themes and ideologies are used as a baseline to assess anniversary coverage that aired from 1990 through 2009. In the process of this close reading, special attention is paid to silences and omissions amid itin images and spoken discourses; the circulation …

Not Just Whistling Dixie: The Case For Tax Whistleblowers In The States, Dennis J. Ventry Jr.

Villanova Law Review (1956 - )

No abstract provided.

South Carolina Public High Schools: Leadership, Network Dynamics And Innovation, Brandon Blackwell

All Dissertations

The purpose of this study was to identify and model the role of leaders in a complex organization. This paper analyzed the spread of innovations through use of Complexity Theory, Complexity Leadership Theory, and Social Network Theory. Complexity Leadership Theory suggests that certain 'conditions', 'attractors', or relationships must be present during the early stages of innovation, causing the emergence of innovation, long before an innovation reaches institutionalization. A Dynamic Network Analysis will be used to explore the inner workings and relationships that are present that influence the innovation as it moves through from emergence to possible institutionalization.

Why And How Organizational Members Encourage Their Peer Coworkers To Voluntarily Exit The Organization: An Investigation Of Peer-Influence Exit Tactics, Michael Sollitto

Graduate Theses, Dissertations, and Problem Reports (ETD)

Previous scholars have found that organizational members use various tactics to encourage their peer coworkers to voluntarily exit their organizations. These tactics are known as peer-influence exit tactics. What has been missing from the literature is clarity about the factors that influence organizational members' use of peer-influence exit tactics. This dissertation explored the construct of peer-influenced exit to develop greater clarity about the motives for encouraging peer coworkers to leave, the characteristics of the peer-influence exit tactic source and receiver, and the organizational influences on peer-influenced exit. Study 1 used an open-ended survey design to explore the motives, process, and …

Making Rapid Change: Leaning 4-H, Judith M. Levings, Becky Nibe

Journal of Extension

Nationwide, Extension is restructuring and searching for efficiencies due to reduced funding. When American Recovery and Reinvestment Act funds became available, the Iowa 4-H program used the funding allocated to support training the administrative team and key staff to improve 4-H statewide processes. Building a "lean" culture of streamlining processes and eliminating waste through the use of kaizen events helped redirect funding for priority work, as well as create team spirit.

Demokratisasi Relasi Sipil–Militer Pada Era Reformasi Di Indonesia, Koesnadi Kardi

Masyarakat: Jurnal Sosiologi

Indonesia’s military reform resulted cultural, structural, doctrinal and organizational changes. But those changes are not fundamental enough to build democratic civil–military relation that relies on civilian supremacy. The process of military reform in Indonesia showed us that the success of democratization of civil–military relation depends on institutional setup of the military related to civilian institutions’ persistency, guidance, and initiative. This study used Peter D. Feaver’s theory of “principal-agent” to show that the lack of civilian institutions’ coherence and resoluteness caused persisting problems to the Indonesia’s military reform under democratic system. Civilian supremacy in Indonesia appears to be relied on “voluntary …

Social Supports From Organization And Customer, Jae Won Yoo

Asia Marketing Journal

This study applies the job-demands resource (JD-R) model to investigate the interactive effect of job demands and job resources in predicting the development of service employee work engagement and customer-oriented attitude. This paper proposed a theoretical model that suggests that the service employee`s work engagement is the consequence of the employee`s perceived support from the organization and its customers (customer participation) and leads to a customer-oriented attitude. However, the effect of organizational support is somewhat hindered by job insecurity, demonstrating the inability of an organizationally provided job resource to overcome the job demand of job insecurity. As a type of …

Building A Library Subculture To Sustain Information Literacy Practice With Second Order Change, Carroll Wetzel Wilkinson, Courtney Bruch

Communications in Information Literacy

This article addresses development for information literacy (IL) practice through building internal library organizational culture. Using an analysis of relevant literature and reflection on lived experience, the authors explore issues and concepts for instruction librarians and leaders to consider as they advance and sustain IL initiatives. Through a lens of second order change the article proposes change agency theory and organizational development as theoretical approaches; calling on librarians to adopt roles and techniques that honor personal learning and continuing education while simultaneously focusing on student learning. It additionally suggests a flexible roadmap for managed change processes including organizational assessment techniques, …

Capability Upgrading By Emerging Economy Enterprises, Cuicui (Stephanie) L. Wang

Open Access Dissertations

In this dissertation, I studied how emerging economy enterprises upgrade capabilities to lessen their competitive gaps in comparison with global industry leaders. By extending organizational learning theory, I theorized capability upgrading as a distinctive learning process including directional, temporal, and locational dimensions. In Essay One, I provided an overarching theoretical framework with testable propositions to explain how firms upgrade capabilities through a combination of four-I upgrading mechanisms. I then discussed the influences of emerging economy specific contingencies and dynamics in the process. In Essay Two and Essay Three, I extended and tested part of the framework developed in Essay One. …

The Impact Of State Certification Of Community Health Workers On Team Climate Among Registered Nurses In The United States, Mark Siemon

Nursing ETDs

A number of states have adopted certification programs for community health workers (CHWs) to increase oversight, allow for direct funding, and improve recognition of CHWs as members of the health care team. More states are considering CHW certification programs to increase the use of CHWs by health care organizations with the hopes of improving health outcomes and decreasing health disparities. There has been little research into the impact of state CHW certification on the adoption and dissemination of CHWs into the existing health care system. This study examined the impact of state CHW certification on the perceptions of team climate …

Bumps Along The Long And Winding Road: Factors Related To Truck Driver Turnover And Job-Induced Tension, Layla Rhiannon Mansfield

Dissertations and Theses

Voluntary turnover rates among truckload carriers are extremely high, ranging from 50% to more than 100% annually (Griffin & Kalnbach, 2002), furthermore, long-haul truck drivers operate in a stressor-filled environment, which exerts enormous adverse influence not only their well-being but also on their intent to quit. This study explores the relational aspects of the driver's work environment to highlight how the relationships that a driver has with their organization, supervisor, and dispatcher can explain turnover and job-induced tension. Drawing on Social Exchange Theory, Conservation of Resources Theory, and concepts from Hirschman's (1970) theoretical framework of Exit, Voice, and Loyalty, this …

Diversity In The Boardroom: A Content Analysis Of Corporate Proxy Disclosures, Aaron A. Dhir

Pace International Law Review

My work in this field has focused on regulation by quota and regulation by disclosure. With regard to quotas, strikingly, the Norwegian law is not located in regulation that explicitly deals with human rights or equality issues; rather, it is found in the heart of the legal regime that gives life and personality to corporations – in Norwegian corporate law. I have conducted qualitative, interview-based research with Norwegian corporate directors, both men and women. It is only through understanding how the goals of the law have translated into the day-to-day existence of these individuals that we can begin to consider …

Two Essays On Corporate Finance, Qiancheng Zheng

USF Tampa Graduate Theses and Dissertations

ABSTRACT

In the first essay titled "The Value of Strategic Alliances in Acquisitions and IPOs," I investigate how firms' strategic alliance experience affects their valuations as acquisition targets or in IPOs. I propose that strategic alliance experience serves as a valuable signaling device for target and IPO firms, particularly those with more intangible assets and greater opacity. The results show that takeover targets with alliance experience receive higher premiums than those without such experience. More recent alliance experience as well as alliance experience in the same industry also contributes to a larger target gain. Similarly, IPO firms that have alliance …

Personnel News

The Southeastern Librarian

Recent professional developments from SELA members.

Library News

The Southeastern Librarian

Recent developments from SELA member institutions.

Embracing Paradox In Management: The Value Of The Competing Values Framework, Peter Arsenault, Sue R. Farman

Organization Management Journal

No abstract provided.

Management As A Liberal Art: The Legacy Of The Hartwick Humanities In Management Institute, Theodore D. Peters, Jeffrey Nesteruk

Organization Management Journal

No abstract provided.

An Autoethnographic Perspective On The Messy Business Of Change, Michael B. Elmes, Joy E. Beatty

Organization Management Journal

No abstract provided.

From Academics To Change Agents In A Gender Equity Initiative, Sonia M. Galtz, Patty Sotirin

Organization Management Journal

Firsthand experience offers a valuable perspective on the lived complications of change initiatives. We describe how we suddenly found ourselves in charge of a university-wide gender equity initiative. Despite our experience with campus issues of gender bias and larger discussions about implicit bias, we were unprepared for the personal, community, and institutional implications of taking on such a widespread and very visible initiative. We reflect on the complexities of our struggles to reframe our own assumptions, to engage with the campus community, to respond to multiform resistances, and to ensure institutional accountability. Our reflections have implications both for equity initiatives …

An Integrated Course Design Model For Beginning Faculty, Thomas F. Hawk, Amit J. Shah

Organization Management Journal

It is rare that faculty members begin their first full-time teaching position with an integrated and consciously constructed practical model for course design, teaching, and learning. The purpose of this article is to offer new faculty members a starting point for constructing an integrated model of the course design and teaching and learning processes. The model begins with the instructor’s choice of course learning goals, objectives, and outcomes and progresses through the translation of those learning goals and objectives into articulated evaluation and feedback rubrics, the choice of specific learning activities and materials reflected in a learner-centered syllabus, the conduct …

Problematic Eating Behaviors Among College Women: Suggesting A Subgroup, Danielle Genovese

Theses and Dissertations

Problematic eating behaviors and attitudes are a major problem for men and especially women across the country. A particularly vulnerable group of women to eating disorders and skewed perception of their bodies are college women with 86% of women reporting onset of their eating disorder by the age of twenty (ANAD, 2000). Previous research suggests that women in sororities report higher insistences and experiences with eating behaviors and attitudes associated with eating disorders. The current study hypothesized that sorority women will have higher reported levels of problematic eating behaviors and attitudes associated with eating disorders than non-sorority women. The participants …

Identifying Critical Success Factors: The Case Of Erp Systems In Higher Education, Billy Mathias Bm Kalema Dr, Oludayo O. Olugbara Prof, Ray M. Kekwaletswe Prof

The African Journal of Information Systems

This paper reports on a study that uses a combination of techniques to formally characterize and determine the critical success factors influencing the effective usage of enterprise resource planning (ERP) systems, with special reference to higher education institutions. The thirty-seven ERP success factors identified from the literature are classified into: Critical, Active, Reactive and Inert categories. The classification of decision factors can generally support organizations to explore their current challenges and to adequately prepare decisions in a more participatory way for future endeavors. This study suggests a possible alternative that decision makers should take when a factor or a set …

Conceptual Frameworks And Research Models On Resilience In Leadership, Janet Ledesma

Faculty Publications

The purpose of this article was to discuss conceptual frameworks and research models on resilience theory. The constructs of resilience, the history of resilience theory, models of resilience, variables of resilience, career resilience, and organizational resilience will be examined and discussed as they relate to leadership development. The literature demonstrates that there is a direct relationship between the stress of the leader’s job and his or her ability to maintain resilience in the face of prolonged contact with adversity. This article discusses resilience theory as it relates to leadership development. The concept associated with resilience, which includes thriving and hardiness, …

Transnational Companies And Radical Transformation Processes: A Study Of Performance In Comparison To Other Multinational Companies, Jorge Alejandro Palacios

HCBE Theses and Dissertations

The objective of this study was to answer the following question: Do organizations that were defined as having successfully adopted the transnational model, as per Bartlett and Ghoshal (1989), and labeled as transnational companies (TNC), perform significantly better than other multinational companies (MNC) when going through radical transformation processes?

This research question was answered through a mixed method research design. The first part used a quantitative research approach and evaluated the financial performance of TNCs selected from the Bartlett and Ghoshal (1989) research, using secondary data sources from 6 TNCs and 20 MNCs. The second part used a qualitative approach …

Samhsa's Concept Of Trauma And Guidance For A Trauma-Informed Approach, U.S. Department Of Health And Human Services

Rebuilding the Launchpad: Serving Students During Covid Resource Library

Trauma is a widespread, harmful and costly public health problem. It occurs as a result of violence, abuse, neglect, loss, disaster, war and other emotionally harmful experiences. Trauma has no boundaries with regard to age, gender, socioeconomic status, race, ethnicity, geography or sexual orientation. It is an almost universal experience of people with mental and substance use disorders. The need to address trauma is increasingly viewed as an important component of effective behavioral health service delivery. Additionally, it has become evident that addressing trauma requires a multi-pronged, multi-agency public health approach inclusive of public education and awareness, prevention and early …

In Search Of Effective Ethics & Compliance Programs, Maurice Stucke

Scholarly Works

The U.S. Sentencing Commission's Organizational Guidelines for over twenty years have offered firms a significant financial incentive to develop an ethical organizational culture. Nonetheless, corporate crime persists. Too many ethics programs remain ineffective.

As this Article explores, the Guidelines' current approach is not working. The evidence, including sentencing data over the past twenty years, reveals that few firms have effective ethics and compliance programs. Nor is there much hope that the Guidelines' incentive will induce companies, after the economic crisis, to become more ethical.

The problem is not attributable to three assumptions underlying the Guidelines. The empirical research, while still …

Crummer Chronical 2014, Crummer Graduate School Of Business

Crummer Chronicle

No abstract provided.

An Examination Of The Factors Determining Successful Implementation Of An Electronic Medical Record (Emr) System In A Regional Hospital, Mehrdad Motamed

Morehead State Theses and Dissertations

A Thesis Presented to the Faculty of the College of Business and Public Affairs Morehead State University in Partial Fulfillment of the Requirements for the Degree Master of Science by Mehrdad Motamed in July of 2014.