Digital Commons Network^™

Changes In Employee Turnover In Housekeeping Department Of Rochester Hotels: 1991 Vs 1996 Case Study, Hsiang-Mei Chien

Theses

As employee turnover is still one of the most critical issues facing the hospitality industry, the study is done to find out if reasons for employee turnover in housekeeping department among Rochester hotels have changed from Monica Tembi's 1991 study to 1996. A convenience sample was selected for this study. The survey population was 12 hotels and motels that are members of the Rochester Hotel and Motel Association. The questionnaire was designed by Monica Tembi and later approved by the Rochester Hotel and Motel Association. It is a four-page questionnaire. The data gathered and analyzed are used the Statistical Package …

Overnight Accommodation Operation Feasibility Study For The University Club Of Rochester: A Study Of The Potential Market And Its Service Expectations, Karen Boilesen

Theses

The purpose of this study is to evaluate the feasibility of renovating and profitably operating overnight accommodations at the University Club of Rochester. This was accomplished by developing a comprehensive survey to analyze the overnight accommodation operations of university clubs sharing reciprocal arrangements with the University Club of Rochester. Customer base, occupancy rates, room amenities, club services, and overnight staffing requirements were addressed. The results revealed minimum in-room amenity and club services expectations of a guest from a reciprocal club. Additionally, the number of non-resident club members and the number of guests whose travel purpose was business positively affected occupancy …

Qs-1000 Vs. Comment Cards: A Study Of Measurement Effectiveness, Jennifer Baker

Theses

This study is a comparison of typical customer comment cards in comparison to the QS-1000 survey computer. Each of these instruments can be used to gather data from customers regarding their opinions on service. As compettion throughout the service industry increases, the need for businesses to obtain data from their customers is more significant. Service organizations must also find ways to gather this data at a relatively low cost to themselves. Each of the above survey tools will enable an organization to collect data from customers. The study details collection from two samples and concludes on which is more effective …

The Politics Of Tourism In Turkey: 1963 To 1995, Ahmet Koroglu

Theses

Not listed.

Does The Media Influence People's Perceptions About Turning Stone Casino?, Susan Gleason

Theses

The purpose of this study is to examine the media coverage of the Oneida Indian Nation's Turning Stone Casino and the effect it may have upon public perceptions. A convenience sample encompassing a 30-mile radius of the casino was taken. The results of the survey were indeterminate, however it may be deduced that the media does play a role in public perceptions regarding the casino ~ a more extensive survey may be able to give a more through understanding of this issue.

Marketing Of Bed And Breakfasts: A Study In Advertising And Promotions, Marc Lubetkin

Theses

The purpose of this study is to identify and scale advertising and promotional characteristics used most frequently by Bed & Breakfasts (B&B's). The study involved 2 surveys that questioned both Managers and Guests of B&B's from Professional Association of Innkeepers International member properties. The surveys were conducted 9/96-4/97 for the preceding calendar year. Advertising and promotional characteristics were cross-tabulated with B&B qualifiers such as the size of the property and occupancy rates. The study found that the following characteristics were used most frequently: Word of mouth, B&B guide books, Mobil & AAA, the Internet, chambers of commerce, travel agencies, and …

Korean Conglomerates' Service Recovery Platform: A Rating, Hae-Jeong Kim

Theses

This is a research study rating ten major Korean Conglomerates' Service Recovery Platform. The study used self-administered test from Performance Research Associates to rate the platforms. The demographics indicate that the areas of business these conglomerates involve in are: Electronics, Machinery, Automobiles, Heavy Industry, & Shipping, Construction, Telecommunications, Information and Communication, Trading, Finance, Insurance, Hotels & Leisure, and other integrated businesses. The test consists of five categories; 1) Systems, Policies, & Procedures, 2) Evaluating Service Performance, 3) Customer Focus & Commitment, 4) Recognizing & Rewarding Service, and 5) Training & Support. The results are reported using scoring master sheet provided …

The Treatment Of Vegetable Processing Waste Water Using A Pilot Scale Sequencing Batch Reactor Activated Sludge Process, Peter Hassett

Theses

The SBR process is a discontinuous, unsteady state process and has developed popularity in many countries assisted by reliable control technology for example programmable logic control. A typical SBR installation achieves equalisation, aeration and clarification of batches of wastewater on a timed sequence in one basin. This is in contrast to a volume sequenced process such as the conventional continuous stirred tank reactor where individual treatment objectives are met in separate basins. Advantages include, flexability, minimum energy input, consistent effluent quality and inhibition of filament organism growth by properly controlling substrate concentration and aeration sequences. Nitrification, denitrification and Bio-P removal …

Fragments: Of Nature, Of Myself, Jan Groenemann

Theses

Unavailable.

A Study Of The Effects Of Damage On 7781/E-795 E-Glass/Eproxy Laminates: Investigations Of Experimental Techniques And Development Of A Predictive Model, Blake Carnahan

Theses

Composite materials are used in a vast number of areas. Typical areas of use are in aircraft, space, and marine applications. Due to the nature of these applications, the materials may be exposed to various conditions which can inhibit their performance. Factors such as moisture and temperature are constantly changing, and measures must be taken to fully understand how environmental variations effect the performance of the components. Physical damage is also regularly encountered in these harsh environments as well as throughout the manufacturing and assembly of the products. The focus of this research is to explore and quantify the effects …

Evaluating The Controversial Issue Of The Value-Added Tax, Jacqueline Ferrin

Theses

The purpose of this study was to introduce the value-added tax to many of us who have never heard these words. This study also encourages the United States to change the tax laws to introduce a value-added tax into the United States. Proposals of the value-added tax include: reducing the federal deficit, achieving global competitiveness, and to fund a national health care program. All of these issues are of top concerns of the federal government. By introducing the growing industry of Travel and Tourism, it is demonstrated how this industry could help the federal government achieve some of the proposed …

A Catalogue Of Mayan Glyphs: A Study In Information Design, Timothy J. Wood

Theses

Not provided.

Father Involvement And Preschool Behavior: Do Involved Dads Make A Difference?, Lorraine Bonati

Theses

The purpose of this study was to determine whether or not father involvement in child care has an effect on preschool behavior. Data were provided by a kindergarten readiness study conducted by the Primary Mental Health Project (PMHP) in Rochester, New York. Participants voluntarily completed background questionnaires including an item regarding the degree of father involvement in care of the children. A randomly-selected sample of 121 four- and five-year-old urban preschool children (61 males, 60 females) with low to high father involvement were rated on five behaviors and five social competencies by their teachers using the Teacher-Child Rating Scale, the …

The Justification Of A Packaging Line Based On Capacity Issues, Chin Ho

Theses

Due to the phenomenal increase in the long range marketing forecast for the products manufactured at the Garden City site of DuPont Merck Pharmaceuticals, a capacity problem was identified. This paper evaluates the impact of the increased forecast and demands on the packaging operations, and also the justification of a packaging line to support the expected capacity overload. It addresses different alternatives available to the company to support the demand and evaluate these options based on cash flow analysis. In addition, the study allows the general reader outside the company to understand the methodology involved in the justification of a …

An Analysis Of Printed Circuit Boards During Reflow Soldering., Paul Barry

Theses

Electronic manufacturing is currently one of the fastest growing industrial areas. This is due to the rapid advances in the computer and telecommunications sectors. Due to these advances, new surface mount devices have been developed to achieve greater miniaturisation at lower costs. As a result, a new surface mount technology has been developed to mount these devices onto printed circuit boards. However, problems exist with aspects of this process, principally open solder joints which result from circuit board warpage. The aim of this thesis is to undertake a) both an experimental and theoretical investigation of the reflow solder process and …

Lived Body Architecture : An Argument For Lived Bodies In Architecture And An Exploration Of Women's Lived Bodies In Society, Sherri A. Scribner

Theses

This thesis is about architecture's current disregard for the lived body and about the lived bodily experiences of women in Western society. Although these seem to be two different themes, they are connected. Architecture disregards the lived body, but it can never escape it. Architects design buildings from their own lived experiences of the world and architectural theorists most often write about architecture from their experience of being in the buildings they discuss. But because architecture has been built and discussed predominantly by men, Western theories of architecture reflect mainly a male interpretation. I begin by analyzing the paradigms of …

Free-Fall Drops, Tosses And Impacts Measured In The Small Parcel International Overnight Air Distribution Environment, Ann Marie Stevenson

Theses

This study investigated the frequency and magnitude of free-fall drops, tosses and impacts encountered by a small package during overnight air transportation between Memphis, Tennessee and Gennevilliers, France. It was assumed that the package would experience similar hazards during each trip through this distribution environment. It was also assumed that the hazards the package encountered between the United States and France would be similar to the hazards it encountered between France and the United States. The package was instrumented with a data recorder to measure and record the events experienced by the package. The largest drop occurred from a height …

Changes In Telecommunications Due To The 1996 Telecommunications Act, Eugene A. Demers

Theses

Telecommunications has gone through various stages of development since its conception in the late l 800's. The most current event and the basis for this thesis, is the legislation that passed Congress titled the ''Telecommunications Act of 1996". It is the purpose of this document to research the impact of this legislation to the user and the businesses involved in this industry.

There were three main areas of focus for this research. The first area of study pertained to the current local and long distance companies in the telecommunications industry. The second area related to the users of the telecommunications …

Three-Dimensional Acquisition And Display System For Ultrasonic Imaging, Rajeev Raman

Theses

Three Dimensional biomedical ultrasonic imaging is relatively in its infancy and many areas for application like tumor detection and identification, virtual surgery planning, among others are being explored. These techniques are expected to provide the medical community with improved diagnostic and analysis capabilities. In order to better understand the image capture and processing issues in these environments, it is necessary to design and implement a reference three dimensional image capture and processing system. In a research environment, the most optimal approach to designing such systems is to leverage existing two dimensional capture technologies and enhance their capabilities for three dimensional …

Multiples Of One Hundred, Ami Martin

Theses

Not listed.

Applying A Genetic Algorithm To Improve The Lower Bounds Of Multi-Color Ramsey Numbers, Shardul Rao

Theses

Ramsey Theory studies conditions when a combinatorial object contains necessarily some smaller given objects. The role of Ramsey Numbers is to quantify some of the general existential theorems in Ramsey Theory. The objective of this thesis is to try to improve the lower bounds of Ramsey Numbers, in particular the bounds for multi-color graph Ramsey Numbers. Let Gi,G2,---,Gm be graphs on some n. R(G\,G2, ,Gm) denotes the m-color Ramsey number for graphs, avoiding G, in color i for 1 < i < m. Thus, to show R(G\, G2, . , Gm) > N, we need to find an edge coloring for a Kn graph using m colors (for N as large as possible) …

An Evaluation Of What Factors Effect Burst Test Results Using Rigid Porous Packages, Michael Johnson

Theses

Not provided.

Vibration Analysis Of Textile Air Distribution Systems, Alan Bateman

Theses

Textile air-distribution systems are air permeable materials used for air delivery applications where problems associated with solid steel ducting, such as condensation, local draughts, noise and hygiene are to be eliminated. The aim of this project was to investigate the causes of duct wall vibration in textile air-distribution systems. This was undertaken by consideration of the three aspects of a fluid dynamics problem; a) theoretical analysis, b) experimental analysis and c) analysis using Computational Fluid Dynamics.

The aspect of textile air-distribution systems is still at an infancy stage and no publicised research was encountered in this area. Thus, the approach …

Characterization Of Variable Molecular Weight And Alternative Solvent Poly(Methylmethacrylate) Resist Systems For Electron Beam Lithography, Todd Eakin

Theses

Poly(methylmethacrylate), PMMA, resist samples with varying weight average molecular weights and several non-chlorobenzene casting solvents were characterized utilizing. electron beam lithography. Environmental concerns with chlorobenzene have motivated investigation into alternative casting solvents for PMMA resists. Processing effects of variation in the molecular weight of the PMMA resin were unknown and have been quantified. Weight average molecular weights ranging from 539,000 g/mol to 614,000 g/mol were studied in chlorobenzene resist systems. Chlorobenzene, anisole, butyl-acetate, and propylene glycol monoethyl ether acetate solvents were studied in resist systems of constant weight average molecular weight. A three stage screening, optimization, and confirmation experiment was …

Teamwork In Genetic Programming, Michael Lalena

Theses

This thesis attempts to solve food collection problems using genetic programming. The genetic program will evolve programs that mimic the way ants can collect food and bring it back to a nest. There are two special factors in this genetic program that make the ants work together in order to solve the problem, as opposed to each ant acting on its own. First, there will be a stream in the environment that the ants must cross to get to the food. Although all ants have the same program, some must move into the water and die, building a bridge for …

Development And Analysis Of A Verstile, Reusable, High Speed, Dma Controller For Custom Embedded Applications Using The Pci Bus, Michael Eastman

Theses

This thesis investigates the plausibility of designing and developing a versatile, reusable, high speed interface for custom computing applications, based on the Peripheral Component Interface (PCI) Bus. A PCI I/O board was developed, utilizing mainly Complex Programmable Logic Devices (CPLD's), which included a custom Direct Memory Access (DMA) Controller to take advantage of the unique feature set of the PCI bus. The arbitration mechanisms and performance characteristics of the PCI bus are taken advantage of in order to achieve a maximum burst throughput rate of 66 Megabytes per second. Performance characteristics of the I/O board are analyzed for two separate …

Optical Character Categorization: Clustering As It Applies To Ocr, Jennifer Greenwald

Theses

I applied clustering analysis to the problem of creating tagged training data for optical character recognition (OCR). The creation of labeled character data by hand is a slow and cumbersome process. My belief is that clustering methods can be applied to character data before tagging it, allowing the operator to label entire groups of characters at once and greatly speeding the time in which tagged character data can be generated. This thesis will provide proof of concept as a basis for more in depth research and eventually the creation of a sophisticated application utilizing these techniques for the generation of …

Comparison Of An Incline Impact Table To Horizontal Impact Table As Used In Representing Pallet Marshaling, Amanda Hoffnung

Theses

This study compared horizontal impact tables to incline impact tables . The hypothesis is that both tables could achieve the same resultant impact. This study proved that this is possible. However, the initial speed at which the table is set, and the type of programmers used on each table effected the resultant impact. A number of trial runs with setting adjustments were necessary before a three mile-per-hour resultant impact was achieved. Once this setting was achieved to create the proper impact, both tables were within a 5% error when thirty consecutive impacts were produced on each table. Reproducibility was achieved …

Parker, Picasso, And Greco, Cornelius Frank Greco

Theses

Unavailable.

High-Resolution Microscopy: Application To Detector Characterization And A New Super-Resolution Technique, Daniel Kavaldjiev

Theses

The research, presented in this dissertation, consists of two parts. In the first half of the work a novel microscopy method, Frequency-domain Field- confined Scanning Optical Microscopy (FFSOM), capable of a resolution below the classical diffraction limit, is introduced. An experimental verification in the case of fluorescence microscopy is also presented, suggesting the biological microscopy research as an important application field. The second half of the thesis is devoted to an experimental measurement of the subpixel spatial variations in solid-state light detectors, namely in a Charge-Coupled Devices (CCD). A specialized high-resolution scanning optical microscope, is described. With the help of …