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Relationship Between Senior Leadership Style And Patient Satisfaction In The Inpatient Rehabilitation Facility, Amy Elder Jan 2019

Relationship Between Senior Leadership Style And Patient Satisfaction In The Inpatient Rehabilitation Facility, Amy Elder

Walden Dissertations and Doctoral Studies

Patient satisfaction has a significant role in the healthcare industry, as high patient satisfaction can improve quality outcomes. Hospital leadership is responsible for the culture, outcomes, and patient experience, which can involve different leadership styles. The purpose of this quantitative study was to examine the relationship between leadership style of senior leaders and patient satisfaction in inpatient rehabilitation facilities (IRFs). Through the theoretical framework of transformational and transactional leadership theories, the research questions were designed to determine whether a statistically significant relationship existed between leadership style (transformational, transactional, and laissez-faire leadership) and patient satisfaction. The Multifactor Leadership Questionnaire was administered …


Preventing Catheter-Associated Urinary Tract Infections With Education On Using The Catheter Bundle, Diana Elizabeth Carlson Jan 2019

Preventing Catheter-Associated Urinary Tract Infections With Education On Using The Catheter Bundle, Diana Elizabeth Carlson

Walden Dissertations and Doctoral Studies

The Centers for Disease Control and Prevention, the Joint Commission, and the Agency for Healthcare Research and Quality recognized the importance of reducing health-care-associated infections (HAIs) and catheter-associated urinary tract infections (CAUTIs) for the safety of all patients. The U.S Department of Health and Human Services has focused on approving a plan to address HAIs in the health care setting with an emphasis on CAUTIs. The purpose of this project was to decrease CAUTI rates on a long-term care and rehab unit by educating staff about using the CAUTI bundle and CAUTI maintenance tool kit. The theoretical framework that guided …


The Relationship Of Nurse Manager’S Leadership Styles In Maintaining A Just Culture, Aida Solomon Jan 2019

The Relationship Of Nurse Manager’S Leadership Styles In Maintaining A Just Culture, Aida Solomon

Walden Dissertations and Doctoral Studies

Healthcare leaders must establish a just culture to mitigate preventable medical deaths that occur at 250,000 per year, making medical errors the 3rd leading cause of death in the United States. However, there is a gap in knowledge regarding the attributes of nurse manager leadership styles that contribute to promoting a just culture at the unit level. Guided by the full range leadership theory and the just culture model, the purpose of this descriptive correlational study was to determine the relationship between nurse manager transformational, transactional, and laissez-faire leadership styles and unit level just culture perceptions and the differences between …


Career Pathway And Leadership Attributes Of Academic Administrators At Historically Black Colleges And Universities, Dyanne Mitchell-Williams Jan 2019

Career Pathway And Leadership Attributes Of Academic Administrators At Historically Black Colleges And Universities, Dyanne Mitchell-Williams

Walden Dissertations and Doctoral Studies

Academic administrators at historically Black colleges and universities (HBCUs) are faced with multiple challenges regarding retention of students, funding, and maintaining status as an HBCU, yet little is understood about how and why leaders choose a particular career pathway. This lack of understanding creates opportunities for failure related to turnover in leadership, funding discrepancies, and lower rates of retention and persistence for students. Using Maslow's needs theory as the foundation, the purpose of this descriptive study was to better understand the career pathways of established executive level leaders atin HBCUs in order to determine attributes of success among leaders with …


Telecommunication Organization Employee Development Program's Role In Employee Engagement, Cynthia Jenkins Shuler Jan 2019

Telecommunication Organization Employee Development Program's Role In Employee Engagement, Cynthia Jenkins Shuler

Walden Dissertations and Doctoral Studies

The risk of losing the most talented workers due to limited career opportunities had become an issue for telecommunication organizations. Talented workers became disengaged when there were limited opportunities for growth and development. To address this issue, human resource practitioners created employee development programs aimed at increasing employee engagement to help retain talented workers. However, data to determine the link between employee development programs, engagement, and retention were limited. The purpose of this qualitative study was to explore managers' and employees' perceptions of how a telecommunication organization's employee development program contributes to employee engagement and to explore employees' experiences resulting …


The Challenges Of Virtual Leadership Affecting Project Delivery In The Public Sector, Verna-Kay Smith Jan 2019

The Challenges Of Virtual Leadership Affecting Project Delivery In The Public Sector, Verna-Kay Smith

Walden Dissertations and Doctoral Studies

Leaders of the U.S. government and U.S. organizations continue to seek information to mitigate risk and improve project deliverables in virtual environments. The problem addressed in this study was the rapid growth of technology in virtual workplaces that causes organizational leaders to concentrate on infrastructure and technology. The purpose of the exploratory case study was to understand the challenges virtual leaders encounter in the government environment that affect project delivery. The research questions were designed to examine the challenges virtual team leaders encounter while maintaining their roles and responsibilities to complete a project successfully in a timely manner. The theory …


Exploring Public Sector Leadership Through Appreciative Inquiry, Wendy L. Morton Jan 2019

Exploring Public Sector Leadership Through Appreciative Inquiry, Wendy L. Morton

Walden Dissertations and Doctoral Studies

Leadership is an important part of creating effective public organizations. Effective leaders have the potential to produce social change through positive follower and organizational outcomes, the development of important policies, and efficiently implementing public policy. The scholarly literature lacks research concerning how leadership styles translate to the public sector. The theoretical framework used to guide and support this study was Cooperrider and Whitney's appreciative inquiry. The research question explored in what ways public sector leaders affect how followers perceive themselves as social change agents in a local city-county health department. For this phenomenological study, 10 followers employed by a local …


Strategies For Succession Planning And Leadership Training Development For Nonprofit Organizations, Isaac C. Theus Jan 2019

Strategies For Succession Planning And Leadership Training Development For Nonprofit Organizations, Isaac C. Theus

Walden Dissertations and Doctoral Studies

Many leaders of nonprofit organizations (NPOs) lack strategies to replace leaders who leave the organization. An organization is in jeopardy of survival without an effective leadership development and succession planning strategy. The purpose of this single case study was to explore strategies NPO leaders use to develop future generations for leadership roles within the organization. Data were collected from face-to face semistructured interviews with 4 executives and 2 directors of a NPO in Texas and a review of documents including organization manuals, organizational charts, the employee handbook, and a management-in-training course. The human capital theory and succession theory were used …


Strategies To Implement Efficient Closing Cycles, Mary Christine Scott Jan 2019

Strategies To Implement Efficient Closing Cycles, Mary Christine Scott

Walden Dissertations and Doctoral Studies

Many financial leaders lack strategies to make the timely fiscal reporting needed for business to obtain profitability, competitive advantage, and sustainability. The purpose of this single case study was to explore successful strategies used to complete efficient closing cycles to evaluate performance and support business decisions. The conceptual framework for this study was process improvement and the theory of constraints. Data were collected from semistructured interviews with 5 purposively selected leaders; data were supplemented with information from the organization's website and print materials. Financial leaders who had developed successful strategies to complete timely financial statements were selected to participate in …


Law Enforcement Seat Belt Use: Impact Of Policy And Phenomena On Use, Zach Loken Jan 2019

Law Enforcement Seat Belt Use: Impact Of Policy And Phenomena On Use, Zach Loken

Walden Dissertations and Doctoral Studies

Studies show that seat belt use by law enforcement officers is estimated to be at 50%, well below the national average. The purpose of this study was to explore what may be leading to reduced seat belt use by law enforcement patrol officers while also determining if different types of policies effect the level of seat belt usage by this population. The theoretical framework used in this study was Shafritz, Ott and Jang's theory of organizational culture and change. This quantitative study was conducted using a casual, quasi-experimental design; the research questions focused on understanding what phenomena may be occurring …


Strategies Small Business Leaders Use To Reduce Employees' Resistance To Change, Mary Erekiye Tombiri Jan 2019

Strategies Small Business Leaders Use To Reduce Employees' Resistance To Change, Mary Erekiye Tombiri

Walden Dissertations and Doctoral Studies

Small business operations contribute to economic growth and account for 110 million new jobs in the United States. Despite the increase in the number of businesses created in the United States, some business leaders fail to manage change effectively. The purpose of this multiple case study was to explore the strategies that some leaders of small businesses used to reduce employees' resistance to change. Lewin's 3-phase change theory served as the conceptual framework. The target population consisted of 3 successful leaders of small businesses in the central and southern region of Texas. Each participant had more than 5 years of …


Recruitment Strategies For A Sustainable Pipeline Of African American College Graduates As Civil Servants, Owen Wilbert Muldrow, Jr. Jan 2019

Recruitment Strategies For A Sustainable Pipeline Of African American College Graduates As Civil Servants, Owen Wilbert Muldrow, Jr.

Walden Dissertations and Doctoral Studies

Government leaders have not been successful in their strategies for developing a pipeline of African American college students to address the absence of African American representation in civil service management positions. Increasing African American representation among civil service personnel may produce a government workforce that reflects American society, which may promote equitable and responsive solutions in serving public interests. The purpose of this qualitative modified Delphi study was to build consensus among a nationwide expert panel of government-affiliated talent managers as to strategies for creating a sustainable civil service pipeline of annual graduating classes of African American collegians. The research …


Organizational Decision-Making Through Employee Diversity, Kehinde Olayinka Taiwo Jan 2019

Organizational Decision-Making Through Employee Diversity, Kehinde Olayinka Taiwo

Walden Dissertations and Doctoral Studies

The global nature of today's business environment, coupled with technological advances, compels managers to work with an increasingly diverse workforce worldwide. The purpose of this multiple-case study was to explore how bank managers used employee diversity effectively in the organizational decision-making process. Participants were 10 frontline management staff (middle and executive managers) with the required employee engagement skills involved in the decision-making process of a Nigerian bank. The conceptual framework for this study was rational choice theory, also called rational action theory or choice theory. Participants responded to 8 open-ended semistructured interview questions. The data collection process included validating and …


Strategies For Ensuring The Timeliness Of Small Business Financial Reporting In Nigeria, Nanzing Nangil Nden Jan 2019

Strategies For Ensuring The Timeliness Of Small Business Financial Reporting In Nigeria, Nanzing Nangil Nden

Walden Dissertations and Doctoral Studies

Small business owners in Nigeria submit financial reports to regulators and stakeholders, and they often lack strategies to ensure timeliness in the Nigeria report rendition. Lack of accounting competence and audit lag in the preparation, rendition, and submission of financial statements and reports are some of the contributors to this lack of timeliness. The purpose of this multiple case study was to explore strategies that owners of small businesses used to ensure timeliness of financial reporting. The population for this study was 5 owners of small businesses in Nigeria. Management by objectives and Hoshin Kanri were the conceptual framework for …


Developing Framework For The Implementation Of Advanced Manufacturing Technologies In Small And Medium-Sized Enterprises, Dattatraya V. Bhise, Vivek K. Sunnapwar Jan 2019

Developing Framework For The Implementation Of Advanced Manufacturing Technologies In Small And Medium-Sized Enterprises, Dattatraya V. Bhise, Vivek K. Sunnapwar

International Journal of Applied Management and Technology

Intense competition, demanding customers, and shortening product life cycles are prompting small- and medium-sized enterprises to invest in advanced manufacturing technologies (AMTs). Small manufacturers often depend on large manufacturers for orders and so require design as well as manufacturing flexibility on their part. One way of achieving the flexibility is through adoption of AMTs. The decision to invest in AMT is a major decision and thus requires proper consideration to all the aspects of the implementation process before a final commitment is made. Although the technical capabilities of AMTs are well proven, neither practitioner nor academics agree upon a framework …


Managerial Practices That Contribute To Mitigating Nursing Turnover Intentions, Marcy Adams Jan 2019

Managerial Practices That Contribute To Mitigating Nursing Turnover Intentions, Marcy Adams

Walden Dissertations and Doctoral Studies

The U.S. health care industry incurs a high level of employee turnover year over year, which results in significant costs for organizations in the sector. Specific to the field of nursing, some pharmaceutical health care managers lack effective management strategies to successfully mitigate nursing turnover intentions to reduce organizational losses. The purpose of this single case study was to explore the strategies health care managers used to mitigate nursing turnover intentions. The conceptual framework was social exchange theory. Data were collected using semistructured interviews. The targeted population included 9 managers from a pharmaceutical company in the state of New Jersey …


Stakeholder Engagement Strategies For Nonprofit Organization Financial Sustainability, Orna Tricia Bradley-Swanson Jan 2019

Stakeholder Engagement Strategies For Nonprofit Organization Financial Sustainability, Orna Tricia Bradley-Swanson

Walden Dissertations and Doctoral Studies

Stakeholders are important to the financial sustainability of a nonprofit organization; however, heavy reliance on 1 stakeholder over another can place a nonprofit organization at financial risk. The purpose of this single case study was to explore strategies used by 3 senior leaders of a nonprofit organization in New York who have experience with stakeholder engagements efforts. The conceptual framework used for this study comprised general systems theory and transformational leadership theory. Data were collected using semistructured interviews, and review of organizational documents and online databases. Using thematic analysis, the 4 key themes that emerged from process and results strengths …


Employee Commitment Among Direct Care Professionals In An Intermediate Health Care Facility, Sharron Theresa Nicholson-Mccall Jan 2019

Employee Commitment Among Direct Care Professionals In An Intermediate Health Care Facility, Sharron Theresa Nicholson-Mccall

Walden Dissertations and Doctoral Studies

Lack of employee commitment affects the overall practice in healthcare organizations and can cause a disruption in the lives of people with intellectual disabilities who are receiving care. Researchers have demonstrated that increasing employee commitment and decreasing employee turnover are related to employee commitment in healthcare organizations. The purpose of this single case study was to explore strategies that leaders of an intermediate care facility for individuals with intellectual disabilities in the northwestern United States used to enhance employee commitment. Meyer and Herchovitch's model of employee commitment was the conceptual framework for this study. Data were collecting from semistructured interviews …


Strategies For Achieving Patient-Centered Healthcare And Cost Containment, Quincy Von Handy Jan 2019

Strategies For Achieving Patient-Centered Healthcare And Cost Containment, Quincy Von Handy

Walden Dissertations and Doctoral Studies

Implementing successful value-centered care strategies that support patient-centeredness while reducing cost is a significant challenge for healthcare leaders. In 2001, the Committee on Quality of Healthcare in America and the Institute of Medicine identified patient-centeredness as 1 of 6 improvement goals to improve quality of care for the 21st century. The purpose of this multiple case study was to explore patient-centered strategies that healthcare managers used to reduce the cost of healthcare for elderly patients without reducing the quality of patient care. The conceptual framework that grounded this study was patient-centered care, and the opposing theory was the primary care …


Educational Intervention On Metabolic Syndrome For Psychiatric Providers, Chika Emelda Okafor Jan 2019

Educational Intervention On Metabolic Syndrome For Psychiatric Providers, Chika Emelda Okafor

Walden Dissertations and Doctoral Studies

Statistics show a high prevalence of metabolic syndrome (MetS) in patients with mental illness receiving second-generation antipsychotic medications. MetS is associated with elevation of obesity, truncal obesity, blood pressure, cholesterol, and fasting glucose. The purpose of this project was to educate psychiatric providers about the importance of MetS screening, early detection, management, and referral for better treatment and management. The project was guided by Lewin's theory of change model. The project inquired if educational intervention on MetS improved providers' knowledge and intent to adopt MetS guidelines. A literature review and established guidelines of the American Psychiatric Association and American Diabetic …


Regulating Medicolegal Death Investigations, Antoinette Vicks Jan 2019

Regulating Medicolegal Death Investigations, Antoinette Vicks

Walden Dissertations and Doctoral Studies

Medicolegal death investigators (MDIs) are a crucial part of the death investigation process but the profession remains unregulated and lacks a required accreditation or licensing process that many other professions use. Research shows the current medicolegal death investigations system, though a crucial government function, has existing deficits in its functionality that affect service delivery. The current study was based on an educational theory and utilized open ended survey questions. Data from 16 investigators was collected through surveys where relevant information was asked in the context of their situation and questions were specific to the phenomenon being studied. The data was …


Leadership Strategies For Improving Employee Engagement In The Information Technology Industry, Geneva L. Reed Jan 2019

Leadership Strategies For Improving Employee Engagement In The Information Technology Industry, Geneva L. Reed

Walden Dissertations and Doctoral Studies

Disengaged employees in the information technology industry lead to decreased productivity, increased absenteeism, poor job performance, higher employee turnover, and reduced organizational effectiveness. The purpose of this multiple case study was to explore the leadership strategies that information technology leaders used to improve employee engagement. The transformational leadership theory was the conceptual framework for this study. Data were collected through semistructured interviews with 3 leaders of information technology companies in Illinois and a review of company documents. Data were analyzed through thematic analysis and using Yin's 5-step process of compiling, disassembling, reassembling, interpreting, and concluding data. The 3 emergent themes …


Competency Development And Implementation Among Direct Support Professionals In New York State, Johanna Loporto Jan 2019

Competency Development And Implementation Among Direct Support Professionals In New York State, Johanna Loporto

Walden Dissertations and Doctoral Studies

Direct support professionals (DSPs) serve an important function in the daily supervision and care of clients with intellectual and developmental disabilities (ID/DD) through standardization of technical, cognitive, and ethical competencies for all DSPs. It is not clear, however, how these DSPs and managers perceive the implementation process and utility of these competencies or whether implementation results in meeting the desired outcomes for clients. Using Donabedian's quality of care model as the foundation, the purpose of this qualitative case study in New York State to understand how DSPs perceived the implementation of the DSP core competencies under the direction of front-line …


Public Sector Fire Chiefs' Strategies For Employee Succession Planning, Vernon L. Easley Jan 2019

Public Sector Fire Chiefs' Strategies For Employee Succession Planning, Vernon L. Easley

Walden Dissertations and Doctoral Studies

More than 21% of public sector fire chiefs lack effective succession plans for employees, and 45% of fire chiefs do not provide adequate succession plans. Grounded by Burns's transformational leadership theory, the purpose of this multiple case study was to explore successful strategies that 2 fire chiefs from 2 firehouses in the southern United States used to improve succession planning for employees. Data were collected through semistructured interviews and review of organizational standard operating procedures. Data were analyzed using Yin's 5-step approach, which included: compiling data, disassembling data, reassembling data, interpreting data, and concluding data. The 3 themes that emerged …


An Analysis Of Employee Motivation After Metamorphose, Conglomerated Public Health Care Systems, Aleta Marie Lymon Jan 2019

An Analysis Of Employee Motivation After Metamorphose, Conglomerated Public Health Care Systems, Aleta Marie Lymon

Walden Dissertations and Doctoral Studies

A global epidemic of metamorphosed, conglomerated health care systems changed the face of public health care organizations. The problem is, public health care organizations merge into new systems, but the culture for each merged organization has not been formed under the new system. Public administrators, health care workers and the Department of Health and Human Services are affected when there are issues in health care behavioral practices and performance outcomes. Research found that employee motivation is hard to achieve when there are issues within the internal structure of a new system. Using Herzberg's motivation-hygiene and Tajfel and Turner's social identity …


Nonprofit Leaders' Strategies For Succession Planning, Regenia R. Boykins Jan 2019

Nonprofit Leaders' Strategies For Succession Planning, Regenia R. Boykins

Walden Dissertations and Doctoral Studies

Many nonprofit organizations lack systematic approaches to succession planning. The absence of a strategic succession plan can limit leaders' abilities to maintain organizational sustainability and fulfill the organization's mission. The purpose of this single-case study was to explore strategies nonprofit leaders used to develop succession plans. The conceptual framework for the study was the knowledge transfer theory. Participants included 3 nonprofit leaders from an educational organization in the southeastern United States. Data were collected through semistructured interviews and analysis of internal organizational documents and publicly available data. Using an inductive content analysis, 3 themes emerged: boards of directors were critical …


Community College Leaders’ Strategies To Recruit Quality Faculty, Charmelia Butler Jan 2019

Community College Leaders’ Strategies To Recruit Quality Faculty, Charmelia Butler

Walden Dissertations and Doctoral Studies

Human resource (HR) directors at academic institutions work to fill vacant teaching positions with skilled educators in colleges and universities. Unemployment in the United States declined to 5% in December 2015, creating placement issues for HR directors. The purpose of this multiple case study was to explore strategies that community college HR directors used to recruit qualified faculty for teaching positions to increase institutional performance. The targeted population for the study included 5 HR directors from community colleges in northern Texas. To meet the criteria for inclusion in the study, candidates had to be employed as an HR director at …


Exploring Regulatory Framework Guiding Bank Employees' Career Advancement In Nigeria, Adenrele Jonathan Adegbite Jan 2019

Exploring Regulatory Framework Guiding Bank Employees' Career Advancement In Nigeria, Adenrele Jonathan Adegbite

Walden Dissertations and Doctoral Studies

The current global labor market tends to be knowledge based and workers are consistently required to develop new competencies and adapt to changing environments. Bank employees in Nigeria do not have training that sustains future employment in other sectors, largely as a result of regulatory requirements that impede the development of soft skills and life-long learning opportunities. Little attention has been given to the lived experiences of these bank employees who are currently faced with the challenges posed by globalization and technology adoption. Guided by institutional analysis and development theory (IAD), this exploratory study examined the regulatory framework guiding bank …


Local Nongovernmental Organization Intervention Approaches In Nigeria's Communities Experiencing Continuous Trauma, Rashid Babalola Raji Jan 2019

Local Nongovernmental Organization Intervention Approaches In Nigeria's Communities Experiencing Continuous Trauma, Rashid Babalola Raji

Walden Dissertations and Doctoral Studies

Researchers have found an overlap of psychological symptoms in victims of Post-Traumatic Stress Disorder and Continuous Traumatic Stress. Although the circumstances inducing the psychological reactions are different, the symptoms mimic one another without a clear cut demarcation, calling for practitioners to be cautious of contexts inducing psychopathology that is triggered through re-experiencing of past trauma when they are assessing and intervening with ongoing trauma-exposed communities. This study explored the subjective experiences of 15 local Non-Governmental Organization (NGO) administrators in Nigeria across 5 states, including the federal capital Abuja, about the intersectionality of their clients' persistent trauma experiences and their program …


Small Business Sustainability Strategies In The Maritime Industry In Lagos, Nigeria, Yemisi Christianah Olorunshola Jan 2019

Small Business Sustainability Strategies In The Maritime Industry In Lagos, Nigeria, Yemisi Christianah Olorunshola

Walden Dissertations and Doctoral Studies

Small business enterprises (SBEs) are major contributors to national job creation and employment, but small businesses face a myriad of challenges which lead to their failure before 5 years of operation. Some small business owners lack the skills to create strategies that will lead to long term business survival. Porter'€™s 5 forces competition was used as the conceptual framework for this multiple case study. The purpose of the study was to explore the strategies Nigerian SBEs use to sustain their first 5 years of operation. Semistructured interviews served to collect data from the chief executive officers of 2 SBEs in …