Open Access. Powered by Scholars. Published by Universities.®
- Discipline
-
- Social and Behavioral Sciences (5555)
- Education (4912)
- Business (4287)
- Medicine and Health Sciences (2385)
- Educational Leadership (1385)
-
- Educational Administration and Supervision (1280)
- Business Administration, Management, and Operations (1214)
- Nursing (1207)
- Law (1198)
- Higher Education (1102)
- Arts and Humanities (1065)
- Public Affairs, Public Policy and Public Administration (1056)
- Psychology (1032)
- Sociology (910)
- Organizational Behavior and Theory (908)
- Leadership Studies (768)
- Communication (696)
- Library and Information Science (581)
- Teacher Education and Professional Development (565)
- Public Health (496)
- Higher Education Administration (493)
- Physical Sciences and Mathematics (485)
- Curriculum and Instruction (473)
- Engineering (454)
- Human Resources Management (449)
- Management Sciences and Quantitative Methods (444)
- Educational Assessment, Evaluation, and Research (430)
- Accounting (373)
- Health and Medical Administration (344)
- Industrial and Organizational Psychology (330)
- Institution
-
- Walden University (1976)
- University of Nebraska - Lincoln (449)
- Liberty University (404)
- Pepperdine University (341)
- University of South Florida (320)
-
- Nova Southeastern University (300)
- Western Michigan University (292)
- University of Central Florida (288)
- Portland State University (285)
- Sigma Theta Tau International Honor Society of Nursing (283)
- Singapore Management University (277)
- California State University, San Bernardino (240)
- Purdue University (235)
- University of Mississippi (232)
- San Jose State University (229)
- The University of San Francisco (229)
- National Louis University (226)
- University of San Diego (221)
- Georgia Southern University (220)
- University of Kentucky (216)
- Grand Valley State University (213)
- Old Dominion University (213)
- Design Research Society (209)
- University of Montana (192)
- Rowan University (188)
- Air Force Institute of Technology (187)
- Extension Journal Inc (181)
- University of Nevada, Las Vegas (179)
- Arkansas State University (177)
- Brigham Young University (171)
- Keyword
-
- Leadership (1163)
- Organizational change (556)
- Education (413)
- Higher education (318)
- Management (309)
-
- Innovation (199)
- Communication (193)
- Diversity (188)
- Organizational culture (182)
- Transformational leadership (176)
- Burnout (169)
- Change (167)
- Culture (167)
- Sustainability (162)
- Change management (154)
- Professional development (152)
- Collaboration (150)
- Job satisfaction (147)
- Technology (138)
- Nursing (133)
- Higher Education (131)
- Training (127)
- Organizational Change (125)
- Retention (123)
- Equity (118)
- Organizational behavior (118)
- Minutes (113)
- COVID-19 (111)
- Quality improvement (111)
- Faculty (108)
- Publication Year
- Publication
-
- Walden Dissertations and Doctoral Studies (1894)
- Theses and Dissertations (1141)
- Dissertations (964)
- Electronic Theses and Dissertations (456)
- Doctoral Dissertations and Projects (357)
-
- Doctor of Nursing Practice Projects (211)
- Faculty Publications (196)
- Journal of Extension (181)
- Research Collection Lee Kong Chian School Of Business (137)
- Dissertations and Theses (133)
- Theses (128)
- USF Tampa Graduate Theses and Dissertations (127)
- Master's Projects and Capstones (118)
- Faculty Scholarship (113)
- Antioch University Dissertations & Theses (111)
- Student Scholarship (105)
- DRS Biennial Conference Series (100)
- Graduate Theses, Dissertations, and Problem Reports (ETD) (98)
- Organization Management Journal (97)
- All ETDs from UAB (88)
- Doctoral Dissertations (88)
- The Qualitative Report (88)
- Library Philosophy and Practice (e-journal) (84)
- Theses Digitization Project (81)
- Student Scholarly Projects (80)
- Syllabi (80)
- Historical Working Papers (79)
- To Improve the Academy: A Journal of Educational Development (78)
- Graduate Theses and Dissertations (77)
- Master's Theses (77)
- Publication Type
Articles 1291 - 1320 of 22795
Full-Text Articles in Entire DC Network
Staff Education On Antibiotic Stewardship For Urgent Care, Darla Michelle Taylor
Staff Education On Antibiotic Stewardship For Urgent Care, Darla Michelle Taylor
Walden Dissertations and Doctoral Studies
This doctoral project focused on a staff education initiative designed to improve antibiotic stewardship among urgent care providers. It evaluated changes in provider knowledge and prescribing intent following an evidence-based educational intervention by asking, “Does staff education on antibiotic stewardship in an urgent care setting enhance knowledge when compared to pre- and post-education assessments?” The purpose was to increase provider knowledge, confidence, and adherence to stewardship principles while influencing prescribing intent. The project consisted of an educational presentation with pre- and post-education surveys. Data was collected using pre- and post-education surveys featuring Likert-scale items that measured provider confidence, knowledge, and …
Experiences Of Northern Ontario Nurse Educators In Adapting Teaching Methods, Julianna Panontin
Experiences Of Northern Ontario Nurse Educators In Adapting Teaching Methods, Julianna Panontin
Walden Dissertations and Doctoral Studies
Nursing education is evolving, requiring educators to adapt teaching methods due to advances in technology, pedagogy, and accreditation standards. In Northern Ontario, geographic and resource limitations make this adaptability critical for ensuring equitable, high-quality education. Guided by Lewin’s change theory, this qualitative phenomenological study examined how Bachelor of Science in Nursing (BScN) nursing educators in Northern Ontario adapted their teaching practices to these evolving demands. Six full-time educators teaching in BScN programs with at least 3 years of recent nursing education experience using synchronous instructional methods participated in semistructured qualitative interviews. Data were analyzed using Saldaña’s coding framework. Four themes …
Relationship Of Job Demands And Perceived Usefulness Of Virtual Nursing Technology Among Bedside Nurses In Acute Care Settings, Oluponle Olubajo
Relationship Of Job Demands And Perceived Usefulness Of Virtual Nursing Technology Among Bedside Nurses In Acute Care Settings, Oluponle Olubajo
Walden Dissertations and Doctoral Studies
Bedside nurses in acute care settings face intensified job demands amid persistent low nursing staff census and rising patient acuity. The purpose of the study, guided by the job demands–resources (JD-R) model, was to examine the relationship between job demands, years of nursing experience, and perceived usefulness of virtual nursing technology among bedside nurses in acute care settings. A cross-sectional online survey was administered to bedside registered nurses (N = 102) currently using virtual nursing technology. Measures included the Intensification of Job Demands Scale and the Perceived Usefulness Scale. Data analyses indicated that the multiple regression was not statistically significant, …
Coaching Fast–Coaching Slow: Applying Positive Psychology, Behavioral Economics And Neuroscience To Leadership Coaching, Ray Forbes
All Faculty and Staff Scholarship
What can the rapidly expanding esoteric field of Neuroscience or Brain Science possibly offer the very pragmatic “hands on” Leadership Coaching profession? How can research findings from the fields of Positive Psychology and Behavioral Economics be productively used by the practicing Leadership Coach? Does a choice of coaching style and speed of interaction actually matter in producing successful coaching outcomes? This paper will explore answers to these questions, discuss some of the relevant research and offer practical applications and insights that can be used by the practicing leadership coach to become more effective. The intent of this work is to …
Decision-Making During A Crisis: A Case Study Of How A University Responded To The Covid-19 Pandemic, Ryan Joseph Iocco
Decision-Making During A Crisis: A Case Study Of How A University Responded To The Covid-19 Pandemic, Ryan Joseph Iocco
Electronic Theses and Dissertations 2020 - Present
Scant research is available on how university leaders make decisions and communicate those decisions to their stakeholders during times of crisis. The purpose of this case study was to better understand the decision-making process used by administrative leaders at a higher education institution during a time of organizational crisis. This study examined decision-making by higher education leaders within and across different functional areas at a single higher education institution between February 2020 and September 2020, following the onset of the COVID-19 pandemic. Data was collected through interviews and document analysis. Although research exists on decision-making during crises, there is limited …
Exploring Ai Corporate Governance Through The Lens Of Dynamic Capabilities, Albert Samigullin, Paul Dooley
Exploring Ai Corporate Governance Through The Lens Of Dynamic Capabilities, Albert Samigullin, Paul Dooley
Communications of the IIMA
As AI technologies evolve, organizations must continuously adapt their governance structures to address emerging challenges related to transparency, ethics, and regulatory compliance. Given the rapid pace of AI advancements, traditional governance approaches may not be sufficient to ensure responsible AI oversight while maintaining competitiveness. This research examines AI corporate governance through the lens of Dynamic Capability (DC) Theory, focusing on how organizations can develop the capacity to sense technological and regulatory shifts, seize opportunities, and reconfigure governance mechanisms to align with AI-driven transformation. Through a literature review and the development of an AI Corporate Governance Framework grounded in DC Theory, …
Sustainable Enterprise Architecture: Embedding Circular Economy And Lifecycle Thinking In It Strategy, Sai Chandrahas Kaveripakam, Frank Lin
Sustainable Enterprise Architecture: Embedding Circular Economy And Lifecycle Thinking In It Strategy, Sai Chandrahas Kaveripakam, Frank Lin
Communications of the IIMA
This paper explores the integration of sustainability into traditional Enterprise Architecture (EA), proposing a novel Sustainable Enterprise Architecture (SEA) model, and uses the fashion industry to illustrate the efficacy of the proposed model. The SEA framework systematically embeds environmental, social, and economic sustainability principles into corporate strategy and operational practices. This research also addresses the significant intention-action gaps among consumers and organizations in sustainability practice. Through vivid case examples, such as MUD Jeans' leasing model and Pact's affordable circular apparel, this research highlights practical pathways for operationalizing sustainability. By leveraging Circular Economy (CE) and Product Life Cycle (PLC) concepts, SEA …
Methods, Barriers, And Challenges: Exploring Military Nurse Potentially Preventable Loss During A Pandemic, Melissa J. Miller, Janice G. Agazio, Christopher Stucky, Lidilia M.A. Garcia, Robin C. Stalbaum
Methods, Barriers, And Challenges: Exploring Military Nurse Potentially Preventable Loss During A Pandemic, Melissa J. Miller, Janice G. Agazio, Christopher Stucky, Lidilia M.A. Garcia, Robin C. Stalbaum
Creating Healthy Work Environments (CHWE)
The retention of a robust nursing workforce requires a complete understanding of nurses’ perceptions regarding the factors influencing their decision. This presentation describes an on-going research project exploring nurses’ free-text comments on Army Nurse Corps Surveys including methodology, barriers, and challenges of an interprofessional research team during a pandemic.
Detailed abstract attached.
Improving Cauti Prevention In Long-Term Care: An Educational Intervention To Enhance Staff Confidence And Reduce Infection Rates, Diana Meseha
Doctor of Nursing Practice Projects
Catheter-associated urinary tract infection (CAUTI) is a common preventable healthcare-associated infection in long-term care. knowledge gaps and inconsistent catheter care by staff and increased catheter-associated urinary tract infection rates. The purpose of this quality improvement project aims at testing whether using a structured educational intervention led to improved confidence of staff and reduced catheter-associated urinary tract infection rates. The project employed Bandura's Social Cognitive Theory and Lewin's change model in guiding the behavior and organizational change. A quasi-experimental pretest post-test design was used with the enrolment of nursing employees such as registered nurses, licensed practical nurses and certified nursing assistants …
Leadership Behaviors And Practices That Enhance Middle Managers’ Leadership Skills To Be Highly Engaged, Mr. Meredith Rudolph Payne
Leadership Behaviors And Practices That Enhance Middle Managers’ Leadership Skills To Be Highly Engaged, Mr. Meredith Rudolph Payne
Walden Dissertations and Doctoral Studies
Middle managers, who serve as conduits between the senior leadership and frontline employees, may lack the leadership behaviors and practices necessary to maintain high engagement levels. Financial services company leaders need to understand what causes middle managers to be highly engaged and motivated to provide them with the leadership skills necessary for better organizational alignment. Grounded in transformational leadership theory, the purpose of this qualitative hermeneutic phenomenological study was to explore and describe the lived experience and leadership behaviors and practices that middle managers use to enable them to be highly engaged in financial services companies in the United States. …
Project Scope And Market Share Of Selected Telecommunication Firms In Nigeria, Sunday Olufemi Akintelu
Project Scope And Market Share Of Selected Telecommunication Firms In Nigeria, Sunday Olufemi Akintelu
International Journal of Applied Management and Technology
To maintain market share, telecommunication operators in Nigeria invest in complex, innovative projects with large budgets and tight timelines. Managing the project scope of these endeavors is a challenge, although crucial to ensuring that viable products are released and guaranteeing market share among these firms. This study examined the project scope and market share of selected telecommunication firms in Nigeria through the quantitative method and survey research. The study employed a validated adapted questionnaire, which used a six-point Likert-type scale and was administered to the study participants to collect primary data. The reliability test of the questionnaire was achieved with …
Psychologist-Federal Agent Approaches To Supporting Veterans And Police With Mental Health Challenges, Ismith Bocaille
Psychologist-Federal Agent Approaches To Supporting Veterans And Police With Mental Health Challenges, Ismith Bocaille
Doctoral Dissertations and Projects
This study explored how federal agents and psychologists collaborate to assist veterans and police officers receive offer mental health care. The study paid attention to the potential interplay of artificial intelligence and faith-informed models. Following IPA-based qualitative interviews with federal agents and psychologists and an extensive literature review, the study pointed out some barriers to seeking mental health services, including stigma, rigidity inside organizations, and less peer support. Intervention models that involve patients intensely have emerged as more effective ideas, which are used sparingly. The results indicate that peer support should be incorporated into departmental policies, and closer contact and …
Strategies For Recruitment And Retention Of Mental Health Providers In The Military Health System, Christopher J. Chase
Strategies For Recruitment And Retention Of Mental Health Providers In The Military Health System, Christopher J. Chase
Walden Dissertations and Doctoral Studies
Recruitment and retention of mental health professionals are critical challenges for the Military Health System (MHS), affecting timely access to behavioral health care, workforce stability, and mission readiness. Persistent shortages threaten the well-being of service members and increase reliance on the resilience of overburdened staff, particularly in rural and underserved areas. This integrative review aimed to identify and synthesize best practices to improve recruitment and retention of mental health providers within the MHS. Using the Johns Hopkins Nursing Evidence-Based Practice Model, a systematic literature search and thematic analysis were conducted on 27 high-quality research and non-research articles. The Affective, Continuance, …
The Relationship Between Transformational Leadership Skills And Telecommunication Organizations’ Project Success, Robert Buhr
The Relationship Between Transformational Leadership Skills And Telecommunication Organizations’ Project Success, Robert Buhr
Walden Dissertations and Doctoral Studies
Low project success rates are a significant issue for telecommunications organizations and project managers, as they can negatively impact operational efficiency and profitability. Grounded in transformational leadership theory, this quantitative project aimed to investigate the relationship between transformational leadership and project success within the telecommunications industry. A priori power analysis was conducted using G*Power, yielding a noncentrality parameter of 2.54, a critical t value of 1.68, degrees of freedom (df) equal to 49, a total sample size of 51, and an actual power of 0.80. The 51 participants were project managers in leadership positions, with two or more years of …
A Phenomenological Exploration Of The Lived Experiences Of Educators In Nursing Programs Experiencing Changes In Academic Nurse Administrators From High Attrition, Anny Dionne
Doctoral Dissertations and Projects
The purpose of this hermeneutical study was to describe and interpret the lived experiences of educators in nursing programs who experienced changes in academic nurse administrators at colleges and universities in a southern state in the United States. Nursing academic administrators influence the quality of nursing programs. Changes in academic administrators are experienced by educators of nursing programs, who, in turn, contribute to the students' learning experience. Stress is perceived differently in individuals. Lazarus and Folkman's transactional theory of stress and coping (TTSC) is the theory guiding this study. This theory examines how individuals interpret and react to events. The …
The Impact Of Childcare Services On The Professional And Personal Lives Of Nurse-Parents In Puerto Rico, Sandily Villegas
The Impact Of Childcare Services On The Professional And Personal Lives Of Nurse-Parents In Puerto Rico, Sandily Villegas
Doctoral Dissertations and Projects
The purpose of this study was to evaluate the impact of childcare services on the professional and personal lives of nurse-parents in Puerto Rico. The problem investigated was that nurses who are parents constantly face challenges regarding balancing work and childcare responsibilities. This study used qualitative research with a grounded theory framework. Neuman System Theory serves as a framework for evaluating the stressors and challenges faced by nurse-parents. The central research question was: How does the availability of childcare services affect the professional and personal lives of nurse-parents in Puerto Rico? To answer this question, data were collected through three …
The Relationship Between Leadership Styles And Organizational Effectiveness In U.S Military Major Combat Units, Jason A. Chizek
The Relationship Between Leadership Styles And Organizational Effectiveness In U.S Military Major Combat Units, Jason A. Chizek
Doctoral Dissertations and Projects
The study examined the predictive relationship between leadership and organizational effectiveness (EO) and the predictive relationship within Major Combat Units (MCUs) of the United States Military. Using archival data from the Defense Equal Opportunity Climate Survey (DEOCS) 4.1, a large cross-sectional sample of active-duty personnel was analyzed to evaluate how five leadership styles, Democratic/Participative, Transactional, Authoritative/Autocratic, Transformational, and Delegative/Laissez-Faire—predicted nine OE outcomes, including Job Satisfaction, Trust in Leadership, Group Cohesion, Connectedness, Engagement, Organizational Process, Organizational Performance, Perceptions of Senior Leadership, and organizational Commitment. General Linear Models, a non-parametric analysis, demonstrated that Transactional Leadership was the strongest predictor of Job Satisfaction, …
J Am Coll Dent 2019 86 4
Journal of the American College of Dentists
The Journal of the American College of Dentists (JACD) publishes scholarly articles, editorials, essays, and reflections addressing the ethical, professional, and social dimensions of dentistry. The Journal serves as a forum for advancing ethics, professionalism, leadership, and excellence within the dental community. By fostering dialogue across disciplines and perspectives, JACD provides readers with insights that encourage ethical, professional practice, lifelong learning, and service to the public, reinforcing dentistry’s commitment to advancing oral healthcare and the common good.
J Am Coll Dent 2019 86 3
Journal of the American College of Dentists
The Journal of the American College of Dentists (JACD) publishes scholarly articles, editorials, essays, and reflections addressing the ethical, professional, and social dimensions of dentistry. The Journal serves as a forum for advancing ethics, professionalism, leadership, and excellence within the dental community. By fostering dialogue across disciplines and perspectives, JACD provides readers with insights that encourage ethical, professional practice, lifelong learning, and service to the public, reinforcing dentistry’s commitment to advancing oral healthcare and the common good.
J Am Coll Dent 2018 85 3
Journal of the American College of Dentists
The Journal of the American College of Dentists (JACD) publishes scholarly articles, editorials, essays, and reflections addressing the ethical, professional, and social dimensions of dentistry. The Journal serves as a forum for advancing ethics, professionalism, leadership, and excellence within the dental community. By fostering dialogue across disciplines and perspectives, JACD provides readers with insights that encourage ethical, professional practice, lifelong learning, and service to the public, reinforcing dentistry’s commitment to advancing oral healthcare and the common good.
Faculty Senate Executive Committee Agenda (10/14/2025), Csusb Faculty Senate
Faculty Senate Executive Committee Agenda (10/14/2025), Csusb Faculty Senate
CSUSB Faculty Senate records
No abstract provided.
Faculty Senate Executive Committee Minutes (10/14/2025), Csusb Faculty Senate
Faculty Senate Executive Committee Minutes (10/14/2025), Csusb Faculty Senate
CSUSB Faculty Senate records
No abstract provided.
Influence Of Leadership Styles Upon Staff Well-Being: Strategies To Create A Healthy Work Environment, Alice Kohler, Kenn M. Kirksey, Stacie Marion
Influence Of Leadership Styles Upon Staff Well-Being: Strategies To Create A Healthy Work Environment, Alice Kohler, Kenn M. Kirksey, Stacie Marion
Creating Healthy Work Environments (CHWE)
Background: Nurses comprise the largest segment of healthcare and are essential to the mission of creating a healthy work environment (Haddah, Annamaraju, & Toney-Butler, 2022). Global shortages have endangered nursing care delivery effectiveness and exacerbated nurses' stress, burnout and intent to leave their jobs (Tamata, Mohammadnezhad, & Tamani, 2021). Contributing factors include: 1) staff shortages; 2) workload; 3) no advancement opportunities; 4) physical and psychological job-associated risks; and 5) lack of leadership support (Tamata, Mohammadnezhad, & Tamani, 2021). Exploitive leadership styles often result in psychological detachment among direct reports (Majeed & Fatima, 2020). Researchers have inferred that management styles have …
Barriers To Machine Learning Adoption In Regulated Electric Utilities, Donald R. Shiflet Jr.
Barriers To Machine Learning Adoption In Regulated Electric Utilities, Donald R. Shiflet Jr.
USF Tampa Graduate Theses and Dissertations
Machine learning (ML) technologies have the potential to revolutionize regulated electric utilities by improving operational efficiency, enabling predictive maintenance, and optimizing energy management. Despite these advantages, the adoption of ML in this sector lags other industries due to technical, organizational, and regulatory barriers. This research, grounded in the Technology-Organization-Environment (TOE) framework, explores these barriers to uncover actionable solutions for integration. The study identifies key challenges, including explainability, cybersecurity, workforce resistance, and regulatory ambiguity to ML adoption in electric utilities. Utilizing an exploratory qualitative methodology, this approach integrates insights from the literature and industry interviews to rank barriers by frequency, severity, …
Strategies That Clinical Research Site Managers Use To Minimize Employee Turnover, Christina Holston
Strategies That Clinical Research Site Managers Use To Minimize Employee Turnover, Christina Holston
Walden Dissertations and Doctoral Studies
High turnover rates among clinical research staff present a business problem that reduces continuity, quality, and cost-effectiveness of clinical trials. This problem is important to clinical research managers because employee stability is essential for participant retention, regulatory compliance, and operational success. Grounded in the job embeddedness and transformational leadership theories, the purpose of this qualitative pragmatic inquiry was to identify and explore the effective strategies that some clinical research site managers use to reduce employee turnover in the southeastern United States. Data were collected through semistructured interviews with six clinical research leaders and triangulated with publicly available documents. Using Yin’s …
Effective Marketing Strategies Business Leaders Use To Remain Profitable And Sustainable Beyond 5 Years In The Digital Age, Lauren Taylor Sawyer
Effective Marketing Strategies Business Leaders Use To Remain Profitable And Sustainable Beyond 5 Years In The Digital Age, Lauren Taylor Sawyer
Walden Dissertations and Doctoral Studies
A lack of effective marketing strategies to stay profitable in the digital age is a concern for small and medium-sized business leaders because it can lead to early business failure, lost revenue, and reduced long-term sustainability. Grounded in relationship management theory and Kotter’s (1996) 8-step change model, this qualitative pragmatic inquiry was conducted to explore effective marketing strategies business leaders use to remain profitable and sustainable beyond 5 years in the digital age. Participants were six business leaders located in the Southeastern United States who had successfully sustained their companies for over 5 years and were directly responsible for marketing …
Educating Emergency Department Nursing Staff: Early Identification Of Sepsis, Cynthia A. Chaney
Educating Emergency Department Nursing Staff: Early Identification Of Sepsis, Cynthia A. Chaney
Walden Dissertations and Doctoral Studies
Sepsis remains a life-threatening health challenge, contributing to significant morbidity and mortality within healthcare systems. This Doctor of Nursing Practice (DNP) project aimed to address knowledge deficits among emergency room nurses regarding the early identification and management of sepsis, mainly through the implementation of the 3-hour sepsis bundle. The practice-focused question guiding this project was whether educating nurses on the 3-hour sepsis bundle would increase their knowledge. This project aimed to educate nurses on how to identify sepsis early and implement the sepsis 3-hour bundle in a timely manner, with the overall goal of improving nursing knowledge. The sources of …
Organizational Memories Of Extreme Events: Evidence From Us Public Transit Agencies, Mattia Caldarulo, Ignacio Pezo, Elizabeth A. Corley, Shaika L. Islam, Eric W. Welch
Organizational Memories Of Extreme Events: Evidence From Us Public Transit Agencies, Mattia Caldarulo, Ignacio Pezo, Elizabeth A. Corley, Shaika L. Islam, Eric W. Welch
Articles
The increasing frequency and severity of extreme weather events require organizations to effectively manage the threats these phenomena pose. To respond to these challenges, public agencies often turn to their organizational memories for guidance. Organizational memories support information processing capacity, facilitate sensemaking, and legitimize and speed up decision-making processes. While memories influence different aspects of organizational life, little is known about their antecedents and the mechanisms behind the retrieval of past events. This study contributes to the broader literature on organizational memory by investigating the elements shaping public agencies’ retrieval of extreme weather events. Integrating weather data from the National …
From Affirmative-Technological To Critical-Humanistic Tech Trends: A Speculative Framework For Service Design Futures, Yong-Ki Lee
From Affirmative-Technological To Critical-Humanistic Tech Trends: A Speculative Framework For Service Design Futures, Yong-Ki Lee
ServDes Conference Series
This paper presents a speculative framework for service design education, practice, and research in light of emerging technologies. It examines the evolution of service design through stages, from its foundations to a “thinking” era, and proposes a model for “Service Design 2.0” that considers industry-led, human-centred, and information driven approaches. The paper explores future trends in service design practice, emphasizing socio-technical systems thinking and learning systems. Design research is discussed in terms of evolving user-designer interactions, moving toward symbiotic relationships where designing and using become intertwined. Finally, the paper advocates for a balanced design education that integrates arts, engineering, computer …
Framing Education As A Complex Service System: A Structured And Multidimensional Framework Through The Service Design Lens, Marcelle Feitoza Bassi Costa, Nicola Morelli, Wanqiang Li
Framing Education As A Complex Service System: A Structured And Multidimensional Framework Through The Service Design Lens, Marcelle Feitoza Bassi Costa, Nicola Morelli, Wanqiang Li
ServDes Conference Series
This article explores the application of service design principles to higher education, positioning universities as complex service systems that extend beyond the academic realm. The goal is to propose a structured framework highlighting service design's role in enhancing pedagogical practices, optimizing support systems, and fostering collaborations between universities and society. Through a comparative analysis of existing frameworks, the study identifies commonalities and gaps, creating a positioning matrix that visually represents the relationships. The research identifies four key quadrants: (i) Learning Services, (ii) Services for Learning, (iii) Services for Educational Infrastructure, and (iv) Educational Interaction Services. The findings emphasize that recognizing …