Digital Commons Network^™

Using Organization Theory To Explore The Changing Role Of Medical Libraries, Kathy J. Fatkin

School of Information Student Research Journal

This historical research review uses organization theory to describe and interpret the evolution of American hospitals, medical libraries, and the role of the professional librarian. Various organization theories are applied to explain changes in hospitals and medical libraries over time. The interaction between the organization and the environment as described in organization theory shaped the emergence of today's information services. For readers unfamiliar with health sciences libraries, the study will provide a glimpse into the social forces that framed the development of this type of special library.

Management Of Electronic Resources By Cataloguers In Nigerian Federal University Libraries, Michael Onuchukwu Okoye, Chijioke F. Ugwuanyi

Library Philosophy and Practice (e-journal)

Library has been a collection of information materials for ages and print media have been the bulk of the library resources. However the advent of information technology in the early 1990s led to the emergence and continuous exponential growth of digitally or electronically borne information resources. (Parker, 2007). Other factors such as provision of space economy; ease of access through numerous metadata, search engines, online catalogues, O.P.A.Cs, and protocols; access which is not hindered by distance or boundaries and simultaneous consultation of the same e- resources by many users, provided the pre-eminence of e-resources over print format. Electronic resources include …

Perceptions Of Pakistani Users About Library Service Quality: Libqual Comments, Shafiq Ur Rehman, Widad Mustafa El Hadi

Library Philosophy and Practice (e-journal)

There are at least eleven ways to listen the customers: transactional surveys, mystery shopping, new declining and lost customer surveys, focus group interviews, customer advisory panels, service reviews, customer complaint, com­ment, inquiry capture, total market surveys, employee field reporting, employee surveys and service operating data capture (Parasuraman as cited in Cook, Heath, Thompson, & Thompson, 2001).The French writer François de la Rochefoucauld said that "Il est plus nécessaire d'étudier les hommes que les livres" (It is more important to study people than books).The LibQUAL qualitative comments provide very rich information on user's perception about library service quality. It gives unique …

Management Of Change In The 21st Century Libraries And Information Centres, Samuel Olu Adeyoyin, Abayomi Imam, Taofik Olatunde Bello

Library Philosophy and Practice (e-journal)

Long before Johnson's 1998 celebrated story Who Moved My Cheese? a best-selling text on change was published, Charles Darwin in the Origin of Species (1859), documented compelling scientific evidence on species that became extinct because of mal-adaptation or resistance to change. It is intriguing to discover in today's business world, that most businesses that are making waves never existed beyond few decades. In the same vein, most organizations in the past, that roamed their environments like dinosaurs, are today extinct or too flaccid to make earth-breaking impact. Change has caused all these. Organizations that have realized the inevitability of change …

Exploratory Study On Explanations And Theories Of How Telecentres And Other Community-Based E-Inclusion Actors Operate And Have An Impact On Digital And Social Inclusion Policy Goals, M. Garrido, A. Sey, Tabitha B. Hart, L. Santana

Faculty Publications

This report includes the results of the research project ‘Exploratory study on explanations and theories of how Telecentres and other community-based e-Inclusion actors operate and have an impact on digital and social inclusion policy goals’. This study was commissioned by IPTS to feed into a forthcoming 2-year research project: Measuring the impact of eInclusion actors on Digital Literacy, Skills and Inclusion goals (MIREIA). The literature review presented in this report was designed to capture the theories and explanations represented in the existing body of research in order to: provide a comprehensive and multidisciplinary landscape on theories and analytical frameworks; analyze …

Measuring Employee Perceptions Of Organizational Tolerance For Failure, Perla Yael Slutzky

Master's Theses

The empirical concept of Organizational Tolerance for Organizational Failure was examined. First, a clear definition of the concept was established and, second, the concept's dimensionality was explored. Based on data collected from 140 participants, four main scale components were identified: Organizational Values and Beliefs, Organizational and Supervisor Support and Motivation, Compensation and Reward Systems, and Recognition. Even though the final scale developed represented a good research base, further development is needed to improve some of the subscale's internal consistencies.

Who Framed Silicon Valley And Hollywood: Newspaper Coverage Of Regional Business Clusters In The San Francisco Bay Area And Southern California, Frank Michael Russell

Master's Theses

This study involved coverage of Silicon Valley technology companies and Hollywood entertainment companies in the San Jose Mercury News, Los Angeles Times, and Chicago Tribune. Previous work has suggested that newspaper coverage decisions are influenced by the communities that news organizations serve, journalistic values that can favor corporate interests, and the work of experienced framers of media messages. Silicon Valley and Hollywood are two well-known examples of regional industrial agglomerations, which are clusters of adjacent related businesses that are a powerful form of organization for the deployment of capital and labor. California's technology and entertainment companies have developed strong geographical …

San Jose Police Department: A Managerial Audit Of Patrol Staffing, Self-Initiated Activity, Response Times, And In-Field Arrest Rates, Justin T. Deoliveira

Master's Projects

No abstract provided.

The Relationship Development And Learning Organization Dimensions., Yuhfen Diana H. Wu, Connie K. Haley Dr.

Faculty and Staff Publications

This research examined the relationship among learning organization dimensions, leadership development, employee development, and their interactions with two demographic variables (gender and ethnicity) in the context of libraries. The researchers conducted a multivariate analysis of the variance to assess the differences by leadership training groups (low training hours vs. high training hours), or by gender; and by workplace training groups (low vs. high), or by ethnicity (white vs. all others) on a linear combination of the seven dimensions of the learning organization. A conclusive summary is provided along with contributive discussion. Implications and contributions to librarians are discussed in addition …

Use Of Information Resources And Services At Delhi Public Library (Dpl): A Survey, Sunil Tyagi

Library Philosophy and Practice (e-journal)

This research sought to determine the use of Information Resources and Services at Delhi Public Library, Delhi. A well structured 120 questionnaires were distributed among DPL users during the academic session 2010-11 to find out the use Information Resources and Services at Delhi Public Library. The questionnaires were checked and out of 109 filled questionnaires returned 105 (96.33%) were found fit for analysis and out of which 04(03.67%) were considered unusable. The present study demonstrates and elaborates the various aspect of use of information resources and services, physical facilities available and collection of DPL. Identifies the levels of use of …

Redesigning Nebraska's Libraries Technical Services: Creating A Climate For Change, Debra J. Pearson, Nancy J. Busch

Library Philosophy and Practice (e-journal)

This article explains the purpose and methodology of physically re-arranging a large work area used for the University of Nebraska-Lincoln (UNL) Libraries Technical Services operations. The article also provides information and experience on utilizing Project Management for working through the process of relocation of staff, furniture and equipment. The authors also discuss the management theory that provided a framework for the Libraries administrative staff to investigate the future of the department. Changing formats, new technologies, staff reductions, and dwindling materials budgets were factors considered and integrated into the project. Finally, evaluation and follow up on the project provides insight into …

Examination Of The Relationship Between User Participation And Technology Acceptance In Post-Implementation, Ekta Menghrajani Makhijani

Master's Theses

Implementing information technology (IT) systems to support organizational effectiveness and enhance efficiencies is increasingly costly, challenging, and has a low success rate. Many researchers have explored user technology acceptance as a key to successful implementation of IT systems. Research on characteristics inherent to the implementation process can aid interventions designed to enhance user technology acceptance. User participation is a process characteristic that has been linked to IT system success and user satisfaction before and during implementation.

Using data from 131 survey respondents, the current study investigated the relationship between user participation and technology acceptance in the post-implementation phase of an …

Challenges Of Students’ Industrial Work Experience Scheme (Siwes) In Library And Information Science In The Ict Environment, Chijioke F. Ugwuanyi, Jonas U. Ezema

Library Philosophy and Practice (e-journal)

The ICT revolution has permeated every profession and all areas of human endeavour. Professions such as law, medicine , engineering, and library and information science are adjusting to the ICT environment through re-tooling, retraining, and curriculum revision. The purpose of this study is to explore the impact of ICT on the student industrial work experience scheme (SIWES) of library and information science students. It traces the historical development of the scheme, the ICT development trends in LIS, and the challenges this development brings to SIWES. Strategies to absorb this shock created by ICT are offered.

A Communication Intervention In A City Government Organization Using The Appreciative Inquiry Theory Focusing On Communication, Teamwork, And Leadership To Improve Work Group Performance, Mary T. Figone

Master's Projects

No abstract provided.

Naccs 37th Annual Conference, National Association For Chicana And Chicano Studies

NACCS Conference Programs

Chicana/o Environmental Justics Struggles for a Post-Neoliberal Age
April 7-10, 2010
Grand Hyatt

Handbook Of Emergency Management For State-Level Transportation Agencies, Mti Report 09-10, Frances L. Edwards, Daniel C. Goodrich

Mineta Transportation Institute

The Department of Homeland Security has mandated specific systems and techniques for the management of emergencies in the United States, including the Incident Command System, the National Incident Management System, Emergency Operations Plans, Emergency Operations Centers, Continuity of Government Plans and Continuity of Operations Plans. These plans and systems may be applied to the state-level transportation agency�s disaster response systems to enhance efficiency and effectiveness. Specific guidance and management techniques are provided to aid emergency planning staff to create DHS-compliant systems.

Outcomes Of Dialogic Communication Training On A City Government Management Team, Minna Johanna Holopainen

Master's Theses

Managing diversity in today's organizational environments can challenge many organizations. This action research study addresses that challenge by investigating the outcomes of dialogic communication training on a city government management team experiencing organizational diversity. The study consisted of four phases: (1) individual interviews for needs assessment, (2) focus group meeting for training design, (3) dialogic communication training, and (4) individual interviews for assessment of the outcomes. The results of this study indicate that dialogic communication and the development of dialogic style of leadership through dialogic communication training provide a valuable and practical approach for work teams. Specifically, management team members' …

Metadata: Implications For Academic Libraries, Israel Yañez

Library Philosophy and Practice (e-journal)

Academic libraries will do well to embrace metadata and the project possibilities it brings. Digital initiatives, particularly in the form of institutional repositories, help raise the profile of the academic library across campus and in the community. Metadata librarians, with an understanding of both metadata schemes and traditional cataloging, play a significant role in an academic library’s digital initiatives. Metadata librarians in academic libraries are a prime example of the 21st century librarian. This paper surveys the literature available on metadata and its implications for academic libraries. Definitions of metadata are offered. Metadata schemes are presented, including the scheme most …

Spanning Policy Silos In Urban Development And Environmental Management: When Global Cities Are Coastal Cities Too, Herman L. Boschken

Faculty Publications, School of Management

No abstract provided.

Enhancing The Communication Competency Of Business Undergraduates: A Consumer Socialization Perspective, K. C. Gehrt, M. O'Brien, David Mease

Faculty Publications

Explaining how individuals acquire the necessary skills and knowledge to effectively participate in society is often accomplished through Socialization Theory. We investigate numerous socialization agents and their relationship with the communication competency of university business majors. Communication competency (reading, writing, and verbal) was measured via both a standardized skill test and self report. Exploratory analysis was conducted upon high and low communication competency groups that were identified via cluster analysis. Our findings generally indicate the most important socialization agents are via personal interactions whereas the least important socialization agents are influencing via primarily electronic or media-based methods.

Personality, Emotion And Judgment In Virtual Environments: A Theoretical Framework, Steven A. Murphy, Michael J. Hine, Nathaniel C. Lupton, John M. Zelenski

Faculty Publications

As organizations become increasingly reliant on distributive technologies, the processes that underpin the effective functioning of employees in virtual environments require systematic examination. This article provides a theoretical framework for studying personality, emotion and judgment in virtual environments. The communication media characteristics, social context, and individual traits and states are presented to portray the dynamic nature of judgment formation in a virtual environment. We argue that media characteristics, combined with personality, motivation and emergent social contexts serve to shape emotions and resultant judgments. By integrating the Information Systems (IS) and Organizational Behavior/Psychology literatures, we chart a course for research examining …

Enhancing The Communication Competency Of Business Undergraduates: A Consumer Socialization Perspective, Kenneth C. Gehrt, M. O'Brien, D. Mease

Faculty Publications

Explaining how individuals acquire the necessary skills and knowledge to effectively participate in society is often accomplished through Socialization Theory. We investigate numerous socialization agents and their relationship with the communication competency of university business majors. Communication competency (reading, writing, and verbal) was measured via both a standardized skill test and self report. Exploratory analysis was conducted upon high and low communication competency groups that were identified via cluster analysis. Our findings generally indicate the most important socialization agents are via personal interactions whereas the least important socialization agents are influencing via primarily electronic or media-based methods.

Addressing Business Agility Challenges With Enterprise Systems, D. Goodhue, D. Chen, M. C. Boudreau, Ashley R. Davis

Faculty Publications

It is clear that systems agility (i.e., having a responsive IT infrastructure that can be changed quickly to meet changing business needs) has become a critical component of organizational agility. However, skeptics continue to suggest that, despite the benefits enterprise system packages provide, they are constraining choices for firms faced with agility challenges. The reason for this skepticism is that the tight integration between different parts of the business that enables many enterprise systems' benefits also increases the systems' complexity, and this increased complexity, say the skeptics, increases the difficulty of changing systems when business needs change. These persistent concerns …

A Comparison Of Overrater, Underrater And In Agreement On Performance, Aleksandra Karolina Gajek

Master's Theses

No abstract provided.

Work, Organizations, And Built Environments : An Ethnographic Approach, Sarah J. Clementson

Master's Theses

No abstract provided.

Role Stressors, Coworker Support, And Work Engagement : A Longitudinal Study, Jerry Wright

Master's Theses

This study examined the Job Demands-Resources theory in relation to engagement using a longitudinal design. The main purpose of this longitudinal study was to investigate the nature of work engagement over time. Specifically, it examined if role stressors (a job demand) were predictive of work engagement measured one year later. Additionally, this study investigated the possible moderating or buffering effect of coworker support (a job resource) on the relationship between role stressors and later work engagement. A total of 96 (70% full-time and 30% part-time) library employees participated in this study. A moderated hierarchical regression analysis indicated that baseline engagement …

Leadership, Bonnie M. Jennings, Joanne Disch, Laura Senn

Faculty Research, Scholarly, and Creative Activity

No abstract provided.

Examining The Relationship Between Transformational Leadership And Engagement, Ritu Koppula

Master's Theses

No abstract provided.

The Impact Of A Marketing Information System: A Case Study Of Smart-Baltimore, Tanvi Kothari, D. R. Fesenmaier, Z. Xiang

Faculty Publications, School of Management

The purpose of this study is to use existing theories of technology and organizational change to assess the impact of technology implementation within the context of the tourism industry. The framework is applied as a case study to analyze the perceived implications of implementing a destination marketing information system by the Baltimore Area Convention and Visitors Bureau. The results of the study indicate that the most important value of the system is the richness and timeliness of information. The key informants perceive that this system will not only impact the marketing activities at the organization but will not influence the …

Readiness For Change : Can Readiness Be Primed?, Lisbeth S. Andersen

Master's Theses

No abstract provided.