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“Mr. Watson–Come Here–I Want To See You”: Upgrading Your Tech Support Communications, J. Michael Thompson, Carol Seiler Sep 2018

“Mr. Watson–Come Here–I Want To See You”: Upgrading Your Tech Support Communications, J. Michael Thompson, Carol Seiler

Charleston Library Conference

Resolving access and functionality issues for online resources often can strain even the calmest of nerves by combining impatient patrons with very precise technical details and communication lines extending from those patrons through the library to external technical support personnel outside of the institution. Clear, concise workplace communications are an ideal that is almost impossible to accomplish 100% of the time. While not always achievable, the resolution of technical issues certainly provides instances where the importance of communicating efficiently and effectively is greatly amplified. We will explore how both library personnel and vendors can work together to improve communications with …


Landing The Job: Tips And Tricks To Prepare Students For The Job Hunt, Nora B. Wood, Heather A. Howard, Lauren Reiter Sep 2018

Landing The Job: Tips And Tricks To Prepare Students For The Job Hunt, Nora B. Wood, Heather A. Howard, Lauren Reiter

Charleston Library Conference

With universities, parents, and politicians paying close attention to student success after college, academic libraries are making efforts to support career readiness and preparation through collections and licensed resources as well as related instruction sessions and reference services. This paper presents examples from business librarians at three universities, covering a wide range of practical opportunities for libraries to support career preparation across campus, including partnering with Career Services for database cost sharing and career readiness workshops, teaching students to conduct company and industry research for interview preparation and salary negotiation, and out-of-the-box opportunities at career fairs and Alumni Association events.


Starting A Streaming Video Program On A Limited Budget, Cara M. Barker, Whitney P. Jordan, Jessica H. Zellers Sep 2018

Starting A Streaming Video Program On A Limited Budget, Cara M. Barker, Whitney P. Jordan, Jessica H. Zellers

Charleston Library Conference

Streaming videos are a desirable supplement to physical DVDs, but academic libraries may feel intimidated by the cost of adding another format to their collections. However, streaming videos can be surprisingly affordable. In the midst of a budget crunch, the librarians at Western Carolina University were able to start a streaming video program, first by selecting titles à la carte, and later by launching two streaming services, Kanopy (using a demand-driven acquisitions model) and Swank (using a mediated acquisitions model). These streaming videos allow for unlimited simultaneous access by local users as well as distance-education students, and they come with …


Disability Inclusion And Library Collections: Initiatives For Greater Access For All, Elizabeth German, Eric Hartnett Sep 2018

Disability Inclusion And Library Collections: Initiatives For Greater Access For All, Elizabeth German, Eric Hartnett

Charleston Library Conference

One of the core values of librarianship as expressed through ALA’s Code of Ethics is providing equitable service and access to all library users. This is further enforced by federal laws such as the Rehabilitation Act of 1973, which includes Section 508 requiring federal agencies to make their electronic and information technology (EIT) accessible to people with disabilities. While there has been much said about accessibility within library scholarship, this paper takes a unique holistic approach at applying the accessibility maturity model to library collections and services through covering a number of initiatives that Texas A&M University Libraries have taken …


Managing Etds: The Good, The Bad, And The Ugly, Dan Tam Do, Laura Gewissler Sep 2018

Managing Etds: The Good, The Bad, And The Ugly, Dan Tam Do, Laura Gewissler

Charleston Library Conference

Mandating contribution of theses and dissertations (TDs) to university archives and their electronic equivalents (ETDs) to an institutional repository (IR) is common practice. Optimizing workflows for archival print copies while managing electronic copies in an IR can be challenging given such factors as embargoes and the skill sets required to ensure theses and dissertations are accessible, discoverable, and ultimately safely stashed where they belong. As rational processes were gradually developed at the University of Vermont, pitfalls and breakthroughs presented themselves. This article relates our experience launching an ETD mandate, including campus outreach initiatives and improvements to the various related processes …


Table Of Contents, Katina Strauch, Bruce Strauch Sep 2018

Table Of Contents, Katina Strauch, Bruce Strauch

Charleston Library Conference

No abstract provided.


Introduction, Beth R. Bernhardt, Leah Hinds, Lars Meyer Sep 2018

Introduction, Beth R. Bernhardt, Leah Hinds, Lars Meyer

Charleston Library Conference

No abstract provided.


Preface And Acknowledgments, Katina Strauch, Bruce Strauch Sep 2018

Preface And Acknowledgments, Katina Strauch, Bruce Strauch

Charleston Library Conference

No abstract provided.


The Digital Monograph And Primary Source Databases: Agenda Toward A Unified Conversation, James Kessenides Sep 2018

The Digital Monograph And Primary Source Databases: Agenda Toward A Unified Conversation, James Kessenides

Charleston Library Conference

In the realm of scholarly research and publishing in the humanities, much interest and activity has focused on the impact of digital technology on the academic monograph, and on the application of this technology to archival collections. In terms of the former, this paper addresses the discourse of the “future of the monograph,” focusing on statements made about the digital monograph assuming new online forms. In terms of the latter, this paper comments on primary source databases. Whereas the “future of the monograph” has been approached mainly as a question of form, the matter of primary source databases has been …


Eba In Practice: Facilitating Evidence-Driven E-Book Programs In Both Consortium And Individual Library Settings, John Abresch, Laura Pascual, Andrea Langhurst Eickholt Sep 2018

Eba In Practice: Facilitating Evidence-Driven E-Book Programs In Both Consortium And Individual Library Settings, John Abresch, Laura Pascual, Andrea Langhurst Eickholt

Charleston Library Conference

The University of South Florida (USF) Library maintains multiple DDA and EBA e-book programs as the basis for its collection management strategy in an effort to provide the scope of monographic material required by a large metropolitan research university in the most cost-effective manner. A patron-driven acquisitions program replaced the traditional print approval plan. Leveraging this usage data, several evidence-based acquisition programs were established with providers such as Wiley, Project Muse, and Elsevier. The process began with profiling the DDA and was developed combining factors that satisfied our programmatic requirements. Successful implementation at this scale requires collaborative effort from a …


O Brave New Print Collection, That Has Such Data Science Books In It!, Heidi Tebbe, Mira Waller Sep 2018

O Brave New Print Collection, That Has Such Data Science Books In It!, Heidi Tebbe, Mira Waller

Charleston Library Conference

The field of data science exists at the intersection of several disciplines, including statistics, social science, information science, computer science, and visualization. This can make collection development for data science challenging, but it’s a field that has become increasingly important in industry and academia. Data scientists, and increasingly researchers, academics, and others, work with large amounts of data, complex computation, and data visualization to solve real-world problems. Those working in or studying data science may need to learn new skills and tools to be successful.

North Carolina State University (NCSU) recognizes the importance of this growing field, as shown in …


Beyond Cost Per Use: Exploring Multivariable E-Resource Assessment, Courtney R. Mcallister Sep 2018

Beyond Cost Per Use: Exploring Multivariable E-Resource Assessment, Courtney R. Mcallister

Charleston Library Conference

The converging pressures of dwindling budgets, increasing subscription costs, and shifting user expectations has intensified the impact of collection management decision making. Assessing e-resource subscriptions is an integral part of any library’s collection management process, though it is especially important in academic environments. While cost per use (CPU) can be a straightforward and informative measure to consider, that lone data point might not reveal the true value of an e-resource. This paper outlines a multifaceted assessment strategy that considers the various merits of an e-resource, such as supporting accreditation, providing access to material not easily obtained through resource-sharing channels, discoverability, …


Critical Business Collections: Examining Key Issues Using A Social Justice Lens, Heather A. Howard, Katharine V. Macy, Corey Seeman, Alyson S. Vaaler Sep 2018

Critical Business Collections: Examining Key Issues Using A Social Justice Lens, Heather A. Howard, Katharine V. Macy, Corey Seeman, Alyson S. Vaaler

Charleston Library Conference

Academic librarians perform a balancing act between the needs of patrons, licensing restrictions, and the missions of our libraries. As part of the work to develop our campus collections, academic business librarians work with both schools and commercial vendors to provide resources that our business students and faculty require. Business publishers charge academic customers pennies on the dollar for access, but are likely to seek protections for their intellectual content by placing usage restrictions that run counter to what librarians would prefer. This can cause difficulties for librarians in serving their unique populations. This also can run counter to the …


Is It Really “Not Applicable?” Zoom In To Understand E-Book Accessibility, Xiaoyan Song, Danica Lewis Sep 2018

Is It Really “Not Applicable?” Zoom In To Understand E-Book Accessibility, Xiaoyan Song, Danica Lewis

Charleston Library Conference

The decisions that we make when reviewing our collections and negotiating licenses have enormous effects on our users. They also have the potential to, in turn, shape the priorities and decisions of publishers and platform creators. The questions we ask and standards we set now set the stage for the chapters our users inherit. And while users with special access needs might not form a large percentage of our current user population, they will always be part of that population. For e-book accessibility, it can be difficult to draw the line between what is essential, what is aspirational, and what …


One Root, Many Trees: Reviving Collections Practices, Kevin Farley, Emily Davis Winthrop, Ibironke Lawal, Patricia Sobczak Sep 2018

One Root, Many Trees: Reviving Collections Practices, Kevin Farley, Emily Davis Winthrop, Ibironke Lawal, Patricia Sobczak

Charleston Library Conference

Collections are undergoing intense change and pressure from technology, budgetary uncertainties, and emerging perspectives on future approaches. Our case study—drawn from our experiences as collections librarians—examines these complex issues facing academic collections, large or small, across the profession. Through the development of “collections of distinction” within the local collection, collaborations and scholarly partnerships with colleagues and faculty, and advocacy for the importance of dedicated oversight to ensure that collections investments fulfill the academic mission, we explore possible solutions to the complicated issues defining contemporary collections practices.


The Print Book Purging Predicament: Qualitative Techniques For A Balanced Collection, Allan Scherlen, Alex D. Mcallister Sep 2018

The Print Book Purging Predicament: Qualitative Techniques For A Balanced Collection, Allan Scherlen, Alex D. Mcallister

Charleston Library Conference

At previous Charleston Conference meetings, there was much discussion about how to massively and efficiently weed collections across disciplines using quantitative criteria. The presenters recently published an article in Collection Management entitled “Weeding with Wisdom: Tuning Deselection of Print Monographs in Book-Reliant Disciplines” in which they argue for the importance of retaining some print materials in areas such as history and literature where scholars are dependent on older, lesser-used materials for their research and teaching. Presenters offered suggestions and invited discussion on ways to improve the deselection process through the use of qualitative techniques for weeding book-reliant disciplines in an …


Developing A Weighted Collection Development Allocation Formula, Jeff Bailey, Linda Creibaum, Star Holloway Sep 2018

Developing A Weighted Collection Development Allocation Formula, Jeff Bailey, Linda Creibaum, Star Holloway

Charleston Library Conference

In this preconference workshop Bailey, Creibaum, and Holloway presented detailed instructions on how to create a spreadsheet-based library collection development allocation formula, one option to manage a library’s collection development budget. The presenters demonstrated and led participants through the process of creating customizable Excel-based formulas that can easily be modified to utilize the criteria relevant to a specific library and institution. The primary element in the success of such a formula is the use of weights applied to each factor contained in the spreadsheet. Potential factors include the number of students graduating from each degree program, total faculty per department, …


Reviewing A&Is And Aggregators In A Large Research Library Collection, Holly Inglis, Weijing Yuan, Cristina Sewerin Sep 2018

Reviewing A&Is And Aggregators In A Large Research Library Collection, Holly Inglis, Weijing Yuan, Cristina Sewerin

Charleston Library Conference

To facilitate discovery, libraries have traditionally subscribed to many specialized subject abstracting and indexing databases (A&Is), as well as aggregator packages with A&I function and full-text content. Library collection staff must continue to demonstrate effective and responsible stewardship of the library’s acquisitions budget by using evidence to inform collection development decisions. Using COUNTER statistics, title lists, the Gold Rush overlap review tool, and feedback from colleagues, review teams at University of Toronto Libraries analyzed a select list of A&Is and aggregators to confirm if subscription renewal is necessary. Involving staff from various departments resulted in a deeper understanding of database …


Prologue To Perfectly Parsing Proxy Patterns, Jeremy M. Brown, Gretchen M. Smith Sep 2018

Prologue To Perfectly Parsing Proxy Patterns, Jeremy M. Brown, Gretchen M. Smith

Charleston Library Conference

As libraries spend an increasing percentage of precious collection funds on electronic resources, important questions arise to drive collection management decisions: What is being used? How much? and finally, Who is using our resources? Vendor-supplied statistics can help answer the first two questions, but we have encountered specific questions about our users at Mercer University.

To help answer this question, we turned to our proxy server logs and began a pilot study in the spring semester 2017. This presentation will explain the methodology we used in mining data from our proxy server logs in combination with our existing user database. …


Statistical Analysis, Data Visualization, And Business Intelligence Tools For Electronic Resources In Academic Libraries, Cheng Cheng, Tracy J. Gilmore, Colleen Lougen, Connie Stovall Sep 2018

Statistical Analysis, Data Visualization, And Business Intelligence Tools For Electronic Resources In Academic Libraries, Cheng Cheng, Tracy J. Gilmore, Colleen Lougen, Connie Stovall

Charleston Library Conference

Analytics, business intelligence, and data visualization have an increasingly important space in the changing assessment landscape of academic libraries. Today, most academic libraries are spending a significant amount of their total expenditure budget on electronic resources. While they are high-value assets for modern libraries, the expensive annual subscription cost and continuing price increases of e-resources also make them a substantial budgeting burden. It is therefore essential to have a clear statistical view of the trends and patterns in price changes for e-resources and vendors. This paper focuses on three major topics vital for developing such a view: first, the e-resources …


Where Are We? Providing Information For The Clinical Enterprise (17th Health Sciences Lively Lunch), Ramune K. Kubilius, Jean Gudenas, Laura Schimming, Jonathan Shank, Vida Vaughn, Neal Nixon Sep 2018

Where Are We? Providing Information For The Clinical Enterprise (17th Health Sciences Lively Lunch), Ramune K. Kubilius, Jean Gudenas, Laura Schimming, Jonathan Shank, Vida Vaughn, Neal Nixon

Charleston Library Conference

If the past is prologue to the future, where are we today? Though they are diverse, most academic health sciences libraries have historically described and continue to outline their missions as being directed to serving the education, research, and clinical information needs of their user populations. Over the years, Charleston Conference Health Sciences Lively Lunches have covered many themes, and in 2012, the focus was on the point of care information tools landscape. The 2017 17th Health Sciences Lively Lunch focused on issues and challenges of providing clinicians and clinical affiliates with access not only to point of care tools, …


“Money Doesn’T Grow On Trees”: Using A Data-Driven Review Process To Add New Resources With No Budget Increases, Priya Shenoy, Laura Krossner, Teri Koch Sep 2018

“Money Doesn’T Grow On Trees”: Using A Data-Driven Review Process To Add New Resources With No Budget Increases, Priya Shenoy, Laura Krossner, Teri Koch

Charleston Library Conference

At Drake University’s Cowles Library, increasing budgetary pressures, combined with improvements in gathering and analyzing usage data, compelled the library in 2014 to reassess its collection development philosophy and approach. This new philosophy—that the value of a resource is directly related to its usage—necessitated a more systematic and analytical process. The library has developed an annual review process that uses data-driven decision making for canceling and acquiring electronic resource subscriptions.

The steps in this process are as follows:

• Reviewing cost-per-use data

• Generating candidate deselection lists (“watchlists”)

• Soliciting faculty feedback via a library liaison process

• Communicating and …


Intermittent Interfaces: Bioinspired Strategies Towards Material Resilience, H.Daniel Wagner, Israel Greenfeld, Wenyong Zhang, Xiaomeng Sui Sep 2018

Intermittent Interfaces: Bioinspired Strategies Towards Material Resilience, H.Daniel Wagner, Israel Greenfeld, Wenyong Zhang, Xiaomeng Sui

IUTAM Symposium Architectured Materials Mechanics

No abstract provided.


Exploring Material Property Space Using Bioinspiration And Architecture, Francois Barthelat Sep 2018

Exploring Material Property Space Using Bioinspiration And Architecture, Francois Barthelat

IUTAM Symposium Architectured Materials Mechanics

No abstract provided.


Mechanics-Guided Deterministic 3d Assembly, Yonggang Huang Sep 2018

Mechanics-Guided Deterministic 3d Assembly, Yonggang Huang

IUTAM Symposium Architectured Materials Mechanics

No abstract provided.


Strong And Tough Ceramics Using Architecture And Topological Interlocking, Mohammad Mirkhalaf, Tao Zhou, Florent Hannard, Francois Barthelat Sep 2018

Strong And Tough Ceramics Using Architecture And Topological Interlocking, Mohammad Mirkhalaf, Tao Zhou, Florent Hannard, Francois Barthelat

IUTAM Symposium Architectured Materials Mechanics

No abstract provided.


Mechanics Of Micro-Architectured Glass: Inverse Identification Of Interface Properties And A Novel Analytical Model, Susanta Ghosh, Mark Coldran, Praveen Bulusu, Upendra Yadav Sep 2018

Mechanics Of Micro-Architectured Glass: Inverse Identification Of Interface Properties And A Novel Analytical Model, Susanta Ghosh, Mark Coldran, Praveen Bulusu, Upendra Yadav

IUTAM Symposium Architectured Materials Mechanics

No abstract provided.


Teaching Information Literacy And Writing Studies: Volume 1, First-Year Composition Courses, Grace Veach Sep 2018

Teaching Information Literacy And Writing Studies: Volume 1, First-Year Composition Courses, Grace Veach

Purdue Information Literacy Handbooks

This volume, edited by Grace Veach, explores leading approaches to foregrounding information literacy in first-year college writing courses. Chapters describe cross-disciplinary efforts underway across higher education, as well as innovative approaches of both writing professors and librarians in the classroom. This seminal work unpacks the disciplinary implications for information literacy and writing studies as they encounter one another in theory and practice, in the post-information age. Topics include: reading and writing through the lens of information literacy, curriculum design, specific writing tasks, transfer, and assessment.


Editor's Introduction, Krista Glazewski Sep 2018

Editor's Introduction, Krista Glazewski

Interdisciplinary Journal of Problem-Based Learning

No abstract provided.


Boundary Management Permeability And Relationship Satisfaction In Dual-Earner Couples: The Asymmetrical Gender Effect, Marcello Russo, Ariane Ollier-Malaterre, Ellen Ernst Kossek, Marc Ohana Sep 2018

Boundary Management Permeability And Relationship Satisfaction In Dual-Earner Couples: The Asymmetrical Gender Effect, Marcello Russo, Ariane Ollier-Malaterre, Ellen Ernst Kossek, Marc Ohana

Department of Management Faculty Publications

Given the increasing use of technology and the growing blurring of the boundaries between the work and nonwork domains, decisions about when to interrupt work for family and vice versa can have critical implications for relationship satisfaction within dual-earner couples. Using a sample of 104 dual-earner couples wherein one of the partners is a member of the largest Italian smartphone-user community, this study examines how variation in boundary management permeability within dual-earner couples relates to partner relationship satisfaction, and whether the effect differed by gender and partners' agreement on caregiving roles in the family. Using actor-partner analysis, we examined the …