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Internal Analysis In Practice: Templates For Firm And Case Analysis, Michael E. Dobbs Mar 2023

Internal Analysis In Practice: Templates For Firm And Case Analysis, Michael E. Dobbs

Journal of the North American Management Society

Case analysis is the foundation of business education at many educational institutions. However, there are significant challenges related to the use of cases with particular types of students, in courses with specific structural elements, and with a lack of guidance provided to students. While working with practicing managers, small business owners, and students, I developed a set of templates to aid in the assessment of a firm’s internal workings (to be used in conjunction with other templates addressing environmental, competitor, industry, and other factors). These internal analysis templates provide a structure that is systematic yet adaptable and has improved the …

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Global Skills And Competency Training For Developing Global Talent: Implications For International Human Resource Management, Gyongyi Konyu-Fogel Mar 2023

Global Skills And Competency Training For Developing Global Talent: Implications For International Human Resource Management, Gyongyi Konyu-Fogel

Journal of the North American Management Society

Organizational development initiatives that focus on developing long-term capabilities within the firm are crucial to build core competencies and competitive advantage. This paper examines training and development factors of global competencies in global business and leadership development. The study determines the demographic and organizational factors that increase global mindset capabilities based on empirical research using quantitative measures of global mindset in business. Participants included 158 senior business executives from five continents in 14 industries responding to an online survey. Global mindset of the leader is found to significantly improve leadership behavior in global business. Recommendations are made for training and …

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Critical Thinking Advances The Theory And Practice Of Business Management, Phyllis R. Anderson, Joanne R. Reid Mar 2023

Critical Thinking Advances The Theory And Practice Of Business Management, Phyllis R. Anderson, Joanne R. Reid

Journal of the North American Management Society

A pedagogical treatment was developed to teach critical thinking knowledge, skills, and strategies to college students. This treatment was implemented at a Midwestern University for a three-year period. Graduates were surveyed to determine the extent to which the treatment affected their personal, academic, and professional lives. Graduates reported that they had transferred the critical thinking knowledge, skills, and strategies they had acquired into their personal, academic, and professional lives. This transfer was validated using qualitative descriptions provided by the graduates of their use of critical thinking.

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Corporate Governance And Transparency: A Research Study Investigating Ceo Duality In Fortune Ranked Companies, Patricia B. Abels, Joseph T. Martelli Mar 2023

Corporate Governance And Transparency: A Research Study Investigating Ceo Duality In Fortune Ranked Companies, Patricia B. Abels, Joseph T. Martelli

Journal of the North American Management Society

The fiduciary oversight expected from the board of directors has intensified because of corporate scandals of corruption and fraudulent financial reporting within the US. The Federal Government, Securities and Exchange Commission, American stock exchanges, and shareholders are demanding corporate transparency in these matters. This longitudinal study examines CEO duality of the largest firms in the US as a whole and by industry sector. Concentrating on the agency theory, this paper investigates the two-tier compliance status within the largest 500 firms in the US, as reported by Fortune Magazine in 2008 and 2010. This study seeks to reveal the degree to …

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Evaluating Title Vii Exposure In A Manufacturing Setting: A Case Study For Human Resource Management Students, William R. Livingston, Michael F. Peters, Timothy D. Johnson Mar 2023

Evaluating Title Vii Exposure In A Manufacturing Setting: A Case Study For Human Resource Management Students, William R. Livingston, Michael F. Peters, Timothy D. Johnson

Journal of the North American Management Society

Since Title VII of the Civil Rights Act of 1964 became an established part of the employment legal framework, human resource management professionals and compliance officers have played a vital role in evaluating their companies’ vulnerability to litigation based on perceived violations of Title VII, the Age Discrimination in Employment Act, the American with Disabilities Act, and other associated equality protection legislation. Factors to be considered include the plaintiff’s burden of proof, legitimate business defenses, and collection and evaluation of reliable data. This case study calls upon human resource management graduate students to evaluate the potential exposure of a defense …

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Building Learning Communities Utilizing Team-Based Learning In An On-Line Environment, Mary B. Dubois, Gyongyi Konyu-Fogel, Valerie Wallingford Mar 2023

Building Learning Communities Utilizing Team-Based Learning In An On-Line Environment, Mary B. Dubois, Gyongyi Konyu-Fogel, Valerie Wallingford

Journal of the North American Management Society

Colleges and universities today are finding themselves under increasing pressure to change the practices of teaching. Rapid advancements in technology and demands of a knowledge-based society quickly change expectations and standards in higher education. Technology brings alternative ways to organizing and conveying information. The paradigm of predominantly linear process of learning is shifting to set new trends in online education with applications of differing teaching and learning styles. One of the challenges is to create dynamic learning communities that are learner-centered rather than teaching-centered. This paper discusses the importance of rubrics and components of team-based learning in online education utilizing …

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The Impact Of Organizational Capabilities, Environmental Uncertainties, And Generic Strategies On Crisis Readiness: An Empirical Examination Of Retail Professionals, William Crandall, John A. Parnell, Maria Nathan Mar 2023

The Impact Of Organizational Capabilities, Environmental Uncertainties, And Generic Strategies On Crisis Readiness: An Empirical Examination Of Retail Professionals, William Crandall, John A. Parnell, Maria Nathan

Journal of the North American Management Society

This paper examined the factors—organizational capabilities, environmental uncertainties, and generic strategies—that potentially contribute to an organization’s crisis readiness. A survey of 277 retail professionals indicated that those companies that display a high level of crisis readiness follow a differentiation generic strategy and had higher levels of supply chain capabilities. Companies that pursued a cost leadership generic strategy displayed lower levels of crisis readiness. Implications for researchers and managers are offered.

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The Association Of Strategies And The Effects Of Deployment On Organizational Operations, Lee L. Hisey Mar 2023

The Association Of Strategies And The Effects Of Deployment On Organizational Operations, Lee L. Hisey

Journal of the North American Management Society

This study surveyed the Louisiana Employer Support of the Guard and Reserve to determine the strategies associated with the effects of deployment on organizational output, customer satisfaction, and employee behavior. The results reveal that customer complaints and late deliveries are associated with rework, training, employee effort, and work schedule alterations. Team efforts were associated with employee satisfaction, rate in which customers were won or lost, number of customers won or lost, and the quality and quantity of output. The findings indicate that training, team participation, rework, increased employee effort, and work schedule alterations are associated with the effects of deployment. …

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Was Dale Carnegie The Father Of Modern Management?, C. R. Marshall, Robert E. Allen Mar 2023

Was Dale Carnegie The Father Of Modern Management?, C. R. Marshall, Robert E. Allen

Journal of the North American Management Society

As academics, we like to believe that our research leads and informs the best practice of industry. Much of what is taught in college classrooms in business and economics departments is the application of the theoretical work of our colleagues past and present. Three examples of this pattern are Maslow’s Hierarchy of Needs (Malsow, 1954) Herzberg’s Motivation-Hygiene theory (Herzberg, Mausnar & Snyderman, 1959) and Emotional Intelligence (Salovey & Mayer, 1990, Goleman, 1995). This paper shows that all of these theories were in the popular press years before they were discovered and studied by academics. Each of these theories is at …

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Against The Wall-Mart: Does Market Power Condone Bad Behavior?, Michaeline Skiba, Roy Nersesian Mar 2023

Against The Wall-Mart: Does Market Power Condone Bad Behavior?, Michaeline Skiba, Roy Nersesian

Journal of the North American Management Society

No abstract provided.

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Three Contributing Factors To Effective Utilization Of Technology In Management Education And Practice: Personhood, Mindfulness, And Meditation, Georgia Lee Eshelman, Maria Lai-Ling Lam, Martha J.B. Cook Mar 2023

Three Contributing Factors To Effective Utilization Of Technology In Management Education And Practice: Personhood, Mindfulness, And Meditation, Georgia Lee Eshelman, Maria Lai-Ling Lam, Martha J.B. Cook

Journal of the North American Management Society

No abstract provided.

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A Portrait Of Hr: The Personality Traits Of Human Resources Professionals, E. Anne Christo-Baker, Cristina De-Mello-E-Souza Wildermuth Mar 2023

A Portrait Of Hr: The Personality Traits Of Human Resources Professionals, E. Anne Christo-Baker, Cristina De-Mello-E-Souza Wildermuth

Journal of the North American Management Society

No abstract provided.

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Social Network Mapping And Analysis Of The Southern California Aerospace Industry, Kristie Ogilvie Mar 2023

Social Network Mapping And Analysis Of The Southern California Aerospace Industry, Kristie Ogilvie

Journal of the North American Management Society

Today’s dynamic environment illustrates the importance of networking in most industries, but especially critical for technical communities, though there is a gap in current literature of the network of the aerospace industry. This research will discuss the current literature and further the literature by mapping the aerospace southern California network based on an empirical study of mapping these actors within the network, resulting in key advanced measures, such as centrality to understand the implications of such analysis.

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Employer And Student Characteristics That Predict Disagreement About College Graduates' Skill Improvement Needs, Lawrence Roth, Richard J. Sebastian, Sohel Ahmed Mar 2023

Employer And Student Characteristics That Predict Disagreement About College Graduates' Skill Improvement Needs, Lawrence Roth, Richard J. Sebastian, Sohel Ahmed

Journal of the North American Management Society

College of business students and representatives of employers likely to recruit them rated the skills "new college graduates most need to improve upon." Although there were high levels of agreement for most of the skills, students' and employers' ratings differed dramatically for "interviewing skills," "lose [the] sense of entitlement," and "realistic expectations." We coded individual differences from the student survey and recruiting strategy and industry differences from the employer survey and then used regression to explore how these variables influenced student and employer ratings. Essentially nothing that occurs on the college campus improved students' ability to identify the problems reported …

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Team Performance Study: Determining The Factors That Influence High Performance In Teams, David S. Hoyte, Regina A. Greenwood, Baiyun Gong Mar 2023

Team Performance Study: Determining The Factors That Influence High Performance In Teams, David S. Hoyte, Regina A. Greenwood, Baiyun Gong

Journal of the North American Management Society

The purpose of this paper is to describe a study, in the initial stages, which will attempt to determine the factors that differentiate high performance work teams from teams whose performance is good, but not exceptional. The teams in the study are in the U. S. supplier network of a large global automotive manufacturer. The researchers will use surveys, interviews, and observations to test models that, based on the literature, suggest factors that influence team performance, including innovation as a measure of performance. Multiple perspectives will be employed, including: the strategic lens (structure/ambidexterity), the temporal lens (entrainment) and the organization …

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Governors As Ceos: An Evolution, Jennie Carter Thomas, Richard L. Churchman Mar 2023

Governors As Ceos: An Evolution, Jennie Carter Thomas, Richard L. Churchman

Journal of the North American Management Society

This paper examines the emergence of American governors as modern day CEOs from the historical perspective. In the 1960s, the shift in the power of the governorship was beginning, and by the 1970s, the trend toward stronger chief executives was reinforced by various federalism initiatives and the increasing complexity of managing state government. As the 1980s arrived, shifts in federal responsibilities to state governments, economic challenges and competitiveness, increased urbanization, demands for additional services and programs, and accelerating technologies have required a new kind of leadership in the governor’s office. Such leadership requires not only authority, but a managerial expertise …

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Smart Mobile Devices And Competitive Strategy: A Resource-Based Perspective, David J. Boggs, Eric P. Arseneau Mar 2023

Smart Mobile Devices And Competitive Strategy: A Resource-Based Perspective, David J. Boggs, Eric P. Arseneau

Journal of the North American Management Society

This research examines the implications of smart mobile devices (SMDs), or smartphones, for organizational competitiveness. It employs a resource-based framework to analyze the relationship among smart mobile devices, strategy, and firm performance. Building on existing strategic management research which suggests that leveraging IT to build business strategies can be a source of sustainable competitive advantage, six propositions relating smart mobile devices to sustainable competitive advantage are presented. Drawing also from scholarly work in the information technology and information systems domains, strategic implications of mobile- device technology for firms are provided. It is suggested that SMDs impact firm communications, decision-making, innovation, …

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Emotional Intelligence Founded Transformational Leadership Traits: The Impact Of Gender, Tenure, And Organization Position Among Virtual Workers, Michael Charles Hitson Mar 2023

Emotional Intelligence Founded Transformational Leadership Traits: The Impact Of Gender, Tenure, And Organization Position Among Virtual Workers, Michael Charles Hitson

Journal of the North American Management Society

Teaming, in combination with the drive to complete work virtually has exploded on the enterprise scene over the last two decades. This paradigm shift has precipitated the need for leaders to better understand the impact of the virtual teaming work environment on leadership methodology. Within leadership methodology a major component is the recognition of the effect and fostering of emotional intelligence within the workforce. This study explores a series of transformational leadership traits which can be directly related to the enhancement and specific needs associated with emotional intelligence factors. The study specifically focuses on workers who complete the majority of …

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Using General Systems Theory As A Business Application Paradigm, Vincent O'Rourke Mar 2023

Using General Systems Theory As A Business Application Paradigm, Vincent O'Rourke

Journal of the North American Management Society

General Systems Theory (GST) is reviewed as a paradigm for modeling business applications. The theory has been used and abused for over sixty years, oftentimes the subject of scholarly articles written by authors who felt the need to write, especially as GST was the current ‘flavor of the day’, but who hadn’t reviewed the basic literature to learn what the GST concept actually entailed. The GST concept is reviewed, from its original documents, and the history is explored. A section is devoted to reviewing some of the literature that has been published in scholarly journals or books over the decades, …

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Impact Of Mandatory Diversity Training: Lessons From A Private University, Patrick O'Leary, Randy L. Richards, Thomas J. Quinlan Jr. Mar 2023

Impact Of Mandatory Diversity Training: Lessons From A Private University, Patrick O'Leary, Randy L. Richards, Thomas J. Quinlan Jr.

Journal of the North American Management Society

Attendance at diversity training programs is often dictated by management, and participants find themselves caught between their genuine desire to broaden their understanding of the subject and resentment at being forced to do so. The outcomes of these mandatory training programs have not been systematically assessed. This study looks at the cognitive, attitudinal, and behavioral impacts of attending such a program and finds valuable lessons learned and cautious room for optimism.

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An Investigation Of The Innovation And Integration Capacity Of U.S. Health Care Organizations, Dawn E. Bowden Mar 2023

An Investigation Of The Innovation And Integration Capacity Of U.S. Health Care Organizations, Dawn E. Bowden

Journal of the North American Management Society

Innovation in the U.S. healthcare system is often fragmented with various parts of the system producing unintended consequences for the system as a whole. Many U.S. health care organizations build strategies and innovate by focusing on the competition versus the needs of the customer, resulting in products or services that lack an improvement in cost, quality, or access. With changes and reforms expected and required in the U.S. health care system, health care organizations must be prepared to evolve or become obsolete. This study provides an assessment of how and to what degree health care organizations innovate and integrate to …

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Student Versus Employer Perceptions Of College Graduate Skills, Lawrence Roth, Sohel Ahmad, Richard J. Sebastian Mar 2023

Student Versus Employer Perceptions Of College Graduate Skills, Lawrence Roth, Sohel Ahmad, Richard J. Sebastian

Journal of the North American Management Society

College of business students who soon will graduate and representatives of employers likely to recruit them rated the skills “most important for [job] candidates to possess” and the skills "new college graduates most need to improve upon." Students' ratings for important to possess skills closely mirrored those of employers, demonstrating that efforts to teach students about employer preferences had been successful. Students' ratings of the skills most needing improvement differed dramatically from employers' ratings. Most critically, students rated "interviewing skills" as most in need of improvement whereas employers rated this in the middle range and employers rated "realistic expectations" and …

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Narcissus In The Workplace: What Organizations Need To Know, Mark Arvisais Mar 2023

Narcissus In The Workplace: What Organizations Need To Know, Mark Arvisais

Journal of the North American Management Society

Any issue that hinders organizational progress is worthy of attention and concern. Researchers have linked the trait of narcissism with leadership and have identified an assortment of senior leader behaviors as representative of narcissism. Some of these behaviors tend to be self-focused but often have the dual benefit of helping the organization reach its objectives. The first question faced by organizations is whether narcissism is a significant component within the personality structure of most senior leaders. If confirmed as such, the institution must then learn how to channel those behaviors toward the benefit of the organization in addition to establishing …

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Women In Management And Emotional Disequilibrium In The Workplace, Willia Glover Mar 2023

Women In Management And Emotional Disequilibrium In The Workplace, Willia Glover

Journal of the North American Management Society

This exploratory study uses personal narratives from 5 women in senior management to explore the relationship, if any, between women in management and emotional disequilibrium in the workplace. The following questions are of primary interest: 1. Is the workplace a source of emotional disequilibrium for women in management?; and 2. If so, how are these emotionally challenging experiences being managed? This study reveals that many women in management encounter emotionally challenging experiences in the workplace confirming the workplace as a source of emotional disequilibrium.

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International Truck And Engine Parts And Partners Case And Teaching Note, Gurram Gopal, Eric Stasken Mar 2023

International Truck And Engine Parts And Partners Case And Teaching Note, Gurram Gopal, Eric Stasken

Journal of the North American Management Society

No abstract provided.

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Faculty Development Through Training: Political And Public Relations Implications, Claretha Hughes Mar 2023

Faculty Development Through Training: Political And Public Relations Implications, Claretha Hughes

Journal of the North American Management Society

Many changes occur for reasons related the political atmosphere of an organization and/or its public relations status within the broader community. The first campus-wide training and development opportunity for faculty at a major, research institution in Southwestern Virginia occurred, partly, as a result of political and public relations concerns related to its emerging technological environment on campus. The success of this endeavor is perceived to have improved the political and public relations status of the University with regards to integrating technology into instruction. The concept of using tangible/measurable barriers as incentives appeared to influence the success of the program.

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An Empirical Investigation Focusing On The Composition And Performance Of The Fortune 500, Joseph T. Martelli, Patricia B. Abels, Kara M. Ward Mar 2023

An Empirical Investigation Focusing On The Composition And Performance Of The Fortune 500, Joseph T. Martelli, Patricia B. Abels, Kara M. Ward

Journal of the North American Management Society

Each year Fortune Magazine categorizes American corporations into a snapshot view of how each performed in the previous year. The list compiles the top 500 companies based upon revenue. The following article looks closer at the NAICS industry sectors that make up the 2008 Fortune 500 list and the performance level of each sector represented using multiple dimensions of analysis. This research investigates the 2008 Fortune 500 companies in terms of their NAICS industry sector, geography, revenue generation, and profitability. The study further explores employment levels and labor productivity within and across sectors. Additionally, the education levels attained by the …

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Looking Through The “Glass Ceiling:” Compensation Equity & Promotional Challenges, Michaeline Skiba, Joseph Mosca Mar 2023

Looking Through The “Glass Ceiling:” Compensation Equity & Promotional Challenges, Michaeline Skiba, Joseph Mosca

Journal of the North American Management Society

The purpose of this study is to examine how a select group of current businesspeople view women’s pay equity and promotional opportunities. Research participants were selected from the memberships of two national professional associations and a graduate student class within a university’s MBA program. Although the collected information was limited in its scope, it shows great potential regarding but not limited to such dimensions as the importance of mentors, acquisition of knowledge of one’s chosen professional discipline as well as the law, and the need for work-life balance.

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Leaders And Non-Leaders: A Comparative Study Of Some Major Developmental Aspects, Karin Amit, Micha Popper, Reuven Gal, Tammy Mamane-Levy, Alon Lisak Mar 2023

Leaders And Non-Leaders: A Comparative Study Of Some Major Developmental Aspects, Karin Amit, Micha Popper, Reuven Gal, Tammy Mamane-Levy, Alon Lisak

Journal of the North American Management Society

The research presented here is based on the assumption that there are unique features in the development of leaders in social and organizational settings. Fifty Israeli soldiers who were perceived as leaders by their commanders and peers were compared with 30 soldiers who received low scores on leadership evaluations. The participants were selected out of a group of 286 soldiers on a combat training course. Differences were found between those perceived as leaders and those who scored low on leadership evaluations, in developmental aspects such as relations in the family, expectations transmitted to them by the family, exposure to models …

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Instructional Technology In Business Education: An Examination Of Online Learning Styles, Robert M. Ballenger, Dennis M. Garvis Mar 2023

Instructional Technology In Business Education: An Examination Of Online Learning Styles, Robert M. Ballenger, Dennis M. Garvis

Journal of the North American Management Society

Management education has rapidly adapted to recent technological advances with initiatives ranging from Web-based degrees conferred by online schools to hybrid courses offered on traditional campuses. Despite the substantial growth in these programs, however, the field’s understanding of the effects of these initiatives is rela- tively limited as only a few management education researchers have empirically investigated the actual use of in- structional technologies. The present study adds to the developing empirical literature by examining Web log server data generated by undergraduate students enrolled in a Management Information Systems course where an online Learning Management System (LMS) was used to …

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