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Organizational Change At The Service Delivery Level: An Investigation Into The Perceived Reaction To Change Initiatives In Moral, Larry Cochran

Electronic Theses and Dissertations

As the speed of change increases, federal agencies are challenged more often to develop and implement improvements to existing programs, new programs to meet new needs, or adjustments to programs based on changed circumstances of delivery. Built on the foundation of systems theory, expectancy theory, and field theory, this research seeks to explain why some managers do not propose changes in their organizations---even when the very survival of the organization is at risk. By measuring the fields of influence encountered by managers, we find that the chain of command is supportive of change initiatives. Other organizational elements--human resources and legal …

Police Organizational Performance In The State Of Florida:Confirmatory Analysis Of The Relationship Of The Environment And Design Structure To Performance, Jeffrey Goltz

Electronic Theses and Dissertations

To date, police organizations have not been rigorously analyzed by organizational scholars and most analysis of these organizations has been captured through a single construct. The purpose of this study is to develop confirmatory police organizational analysis by validating a multi-dimensional conceptual framework that explains the relationships among three constructs: environmental constraints, the design structures of police organizations, and organizational performance indicators. The modeling is deeply rooted in contingency theory, and the influence of isomorphism and institutional theory on the covariance structure model are investigated. One hundred and thirteen local police organizations from the State of Florida are included in …

A Mixed-Methods And Multi-Level Investigation Of The Effects Of A Crew Chief Intervention On Job Attitudes, Occupational Stress, And Organizational Commitment, Michael Charles Leo

Dissertations and Theses

High-profile instances of workplace violence and increased pressure from competitors have threatened the viability of one of the nation's largest employers, the United States Postal Service (USPS). As a result, the USPS began a massive change effort in the early 1990's. One of the initiatives implemented to improve labor-management relations was a derivative of the self-managed work team known as the crew chief program. This study provides a mixed-methods and multi-level approach to understand the impact this unique program had on organizational attitudes.

The first aim of this study was to investigate whether the crew chief program reduced employees' stress …

Technical Change And Us Economic Growth: The Interwar Period And The 1990s, Alexander J. Field

Economics

Multifactor productivity growth in the U.S. economy between 1919 and 1929 was almost entirely attributable to advance within manufacturing. Distributing steam power mechanically over shafts and belts required multistory buildings for economical operation. The widespread diffusion of electric power permitted a shift to single story layouts in which goods flow could be optimized around work stations powered by small electric motors. Within this framework, as well as opportunities to produce a variety of new products, economies of scale and learning by doing permitted rapid and across the board gains in manufacturing productivity. The sector contributed 83 percent of the 2.02 …

Mental Health Problems And Needs In Nevada, Kathryn Landreth, Simon Gottschalk, Carlos Brandenburg

Social Health of Nevada Reports

Attitudes toward people with mental health problems have varied throughout historical periods and cultures. At times, they were believed to possess divine powers, and at others were cast as possessed by evil forces. In ancient Greece, Iraq, and India, for example, people with mental disorders were treated humanely, while in other cultures they were executed, tortured, shunned, and pushed to the margins of society. Today, most societies strive to treat the mentally ill in a humane manner and integrate them in society’s mainstream.

Sources Of Stress, Levels Of Stress, And Coping Strategies Of Faculty And Staff At Northern Caribbean University, Gloria Davis-Roberts

Dissertations

Statement of the problem. Northern Caribbean University, formerly West Indies College, attained university status in June 1999. The purpose of this study was to describe the levels and sources of stress and coping strategies of faculty and staff at Northern Caribbean University (NCU) and to determine if these (levels, sources, and coping strategies) are related to selected demographic characteristics (such as gender, age, marital status, years of employment, and employment status---faculty or staff).

Method. A descriptive survey research design was used to conduct this study in which the Occupational Stress Inventory (OSI) was administered to the facultyand staff of NCU. …

Change Leadership In Small Enterprises: Evidence From Singapore, Thomas Menkhoff, Yue Wah Chay

Research Collection Lee Kong Chian School Of Business

Leading change processes in an enterprise is a challenge for many entrepreneurs. Numerous elements influence the outcomes of such transformation processes, including the adopted change leadership style, the implementation skills of the entrepreneur, the particular scenario of change in terms of urgency of change and resistance, the scale of change as well as macro variables. This article sheds light on the change leadership approaches of small Chinese entrepreneurs in Singapore. It aims at examining widespread common-sense assumptions that æAsianÆ small entrepreneurs adopt mostly directive-coercive (autocratic) change leadership approaches. We argue that there is indeed a great diversity and heterogeneity amongst …

Urban Growth And Segregation In The Roanoke, Virginia, Metropolis: The Effects Of Low-Density Development On Low-Income Populations And Racial Minorities, Freed Etienne

Theses and Dissertations

This dissertation examines urban growth patterns in the Roanoke, Virginia, metropolis. It draws on the literature of contemporary human ecology and social area analysis to examine the effects of low-density development on low-income populations and racial minorities. The continuous spread of residential development beyond the boundaries of the central city and older suburbs into more distant, once rural areas is segregating the metropolitan area by race and income. Since the prominence of the so-called "Chicago School" of urban sociology (1913-1940), contemporary urban sociologists have outlined theories and methods to examine how American urban areas have changed and why. This dissertation …

The Critical Factors Of Coaching Practice Leading To Successful Coaching Outcomes, Margaret K. Marshall

Antioch University Dissertations & Theses

The purpose of this study was to identify the critical aspects in coaching outcomes as perceived by experienced coaches in the United States in both business and life coaching settings. Nineteen coaches provided a total of 109 critical incidents that led the client to the coaching process. Six dimensions of coaching emerged from the coding process; personal philosophies of coaching, coach functions, the coaching process, breakdown and success factors, precipitating factors and outcomes of coaching. A model was constructed to depict the relationship of the dimensions to one another. The personal philosophy of the coach influenced every other dimension. The …

Value Creation And Value Capture In Non-Profit Partnerships, Beth Birmingham

Antioch University Dissertations & Theses

The purpose of this research is to study how non-profit organizations create value from partnerships, specifically, partnerships between academic institutions and international non-governmental organizations (NGOs). Apart from the goals of the partnership per se, how do they create long term value for their respective organizations separate from the partnership outcomes? Educational partnerships between academic institutions and other sectors have become common and somewhat necessary in the past decade. The NGOs examined in this study benefited from partnership with an academic institution in the areas of staff development and organizational capacity building. The universities in this study benefited from direct involvement …

Portrait Of An Urban Elementary School: Place-Based Education, School Culture, And Leadership, Michael Thomas Duffin

Antioch University Dissertations & Theses

This study explored the interaction between place-based education, school culture, and leadership at one elementary school in an inner city section of Boston, MA. The centerpiece is a stand alone research portrait that tells a story about how an external program, a willing and ready school community, and a skillful school leader reinforced each other to achieve a shared vision under challenging conditions. From an under-subscribed school in chaos and lacking focus, the subject school transformed into a vibrant, highly sought school with a pervasive, environmentally-oriented culture and curriculum. Portraiture methods were adapted to a utilization-focused evaluation purpose, drawing on …

The Paradox Of Corruption As Antithesis To Economic Development: Does Corruption Undermine Economic Development In Indonesia And China, And Why Are The Experiences Different In Each Country?, Andrew White

Research Collection Yong Pung How School Of Law

The question of whether corruption is antithetical to economic development has been extensively researched and debated since the 1960s. While nearly all participants in the debate appear to agree that corruption ultimately is antithetical to long-term economic development, the extent to which it positively or negatively affects economic development in the short term depends upon highly contextual factors. In different countries and regions of the world, factors of local culture and history, the nature of the state, the type of corruption and actors involved, and the political responses and motivations to curtail corruption all inform the answer to this question. …

Communicating The Modern Entrepreneurial University In The 21st Century: A Case Study Of Academic Capitalism And Media Messaging In The Pursuit Of Revenues And National Prominence At Louisiana State University, Charles F. Zewe

LSU Doctoral Dissertations

American public universities have passed through three stages of development: the religious, the philanthropic/land-grant, and the federal research university. Squeezed by government budget cuts and demands for more money to pay for research and faculty raises, U.S. higher education has entered a fourth phase, the entrepreneurial university. Public universities are increasingly capitalizing on the intellectual property of their faculty and students to sustain themselves and expand. Administrators spout free-market rhetoric as faculty attempt to commercialize research by creating spin-off companies. Using Louisiana State University as a case study, this dissertation, applies a combination of organizational knowledge creation and resource dependence …

Ethical Issues In Conducting Forensic Evaluations, Karen C. Kalmbach, Phillip M. Lyons

Psychology Faculty Publications (Archived)

The role of the forensic mental health professional (MHP) often differs substantially from that of the typical clinician. These differences bear directly on the ethical delivery of services.

The Paradoxes Of Diversity: Race, Class, And Gender Relations In A Federal Bureaucracy, Linda B. Benbow

Dissertations, Theses, and Capstone Projects

This qualitative study analyzes the perspective of urban postal workers regarding their experiences in a diverse workplace. It will describe the social relations of workers and shows how race, gender, and class are implicated in those relationships. The research design involves in-depth interviews, participant-observation, and analysis of postal and postal union literature. The theoretical framework undergirding this research is multidimensional; theories of diversity in the workplace will be incorporated with race, class, and gender theories. The premise of this research is that diversity problems are rooted in the organizational structure. Power differences are inherent in hierarchically arranged bureaucratic settings and …

The Impact Of Participation In The Johnson City, Tn Citizen's Police Academy., Angela Elkins

Electronic Theses and Dissertations

A Citizen's Police Academy allows citizens to attend the police academy to learn more about police departments and police work. While increasing in popularity, very little research has focused on participant impact. This study examines the impact of the Johnson City CPA on participants' attitudes and beliefs about police work. Surveys were analyzed to discover differences in age, education levels, gender and prior interest in police work concerning satisfaction, importance of training, and behavior change. Older respondents reported the most benefit from participation, while younger respondents were more likely to change their behaviors. Those with mid level educations gained the …

Communicating Strategic Change In The Corporate World A Case Study Of 3m Company, Lisa H. Herzog

Theses and Graduate Projects

Working hypothesis: High-level leaders must communicate change In a manner that motivates and persuades employees. The purpose of this study is to analyze the styles of communication used by high-level leaders. This study used prior written works and one-on-one audiotaped interviews conducted with a Chief Executive Officer, a Chief Financial Officer, and an Executive Vice President of a local Fortune 500 company to determine patterns in communication practices. The implications that this work will have in the field of leadership studies will show readers that communication is crucial to the success of high-level leaders. There are favorable proven communication styles …

Giving Thanks, Mark Y. Herring

Dacus Library Faculty Publications

Indulge me for a few moments, will you? I write this column just as we approach the Thanksgiving. You will read it having spent the last few weeks recovering from the Christmas Holidays. It seems appropriate at this time, even conventional, to spend a few moments looking at what we all have to be thankful for, even joyous about. All too often the quotidian cares of life weigh us down unceremoniously, and we forget that we have much to be thankful for.

Special Issue “Emerging Scholars, Developing Perspectives, Promising Processes” Editors’ Introduction, Cliff Oswick, Tom Keenoy, Ida Sabelis, Sierk Ybema

Organization Management Journal

No abstract provided.

Special Issue “Emerging Scholars, Developing Perspectives, Promising Processes” Editors’ Introduction, Cliff Oswick, Tom Keenoy, Ida Sabelis, Sierk Ybema

Organization Management Journal

No abstract provided.

Creating A Positive Home Environment For A Child With Sensory Processing, Jean E. Bross-Judge

Creativity and Change Leadership Graduate Student Master's Projects

This project focused on identifying and working with the unique needs of a child with Sensory Processing Disorder (SPD). Using the Creative Problem Solving (CPS) model, strategies and tools, the author designed and developed a home environment that promoted successful living for a child with SPD as well as positive interactions with family members. The project contains a description of the practical adaptations to everyday living in a physical space, as well as resources for parents, caregivers, educators and other professionals.

School Psychologists' Perceived Concerns Regarding Crisis Intervention With Diverse Populations, Ana E. Kemple

Theses and Dissertations

With the ever-increasing diversity among students in the United States, American schools are seeing more of a mismatch between school personnel and students. Service provision has traditionally addressed multicultural competencies in the area of assessment and more recently in counseling procedures. With the increased attention given to school-related crises, the role of school psychologists has expanded to include crisis intervention. The current study will present information on the need for multicultural competencies in crisis intervention and assess the current concerns of nationally certified school psychologists in this area of service provision. Responses from a random sample of school psychologists (n= …

Review Of Changing Welfare Services: Case Studies Of Local Welfare Reform Programs. Michael J. Austin (Ed.) And Welfare Reform In West Virginia. Robert Jay Dilger (Ed.). Reviewed By James Midgley., James Midgley

The Journal of Sociology & Social Welfare

Book review of Michael J. Austin (Ed.), Changing Welfare Services: Case Studies of Local Welfare Reform Programs. New York: Haworth Press, 2004. $69.95 hardcover, $39.95 papercover Robert Jay Dilger et al, Welfare Reform in West Virginia. Mogantown, WV: University of West Virginia Press, 2004. $30.00 papercover.

Grand Valley Forum, Volume 030, Number 17, November 21, 2005, Grand Valley State University

2005-2006, Volume 30

Grand Valley Forum is Grand Valley State's faculty and staff newsletter, published from 1976 to the present.

Impact Of Integrated Marketing Communications: From The Lens Of Public Relations Educators And Scholars, Vijaya Singh

Theses and Dissertations

The researcher viewed Integrated Marketing Communications through the lens of the Public Relations educators and scholars to determine whether IMC is beneficial or detrimental to the field of public relations.

The purpose of this thesis was to explore (a) impact of IMC on public relations education (b) perceived advantages and disadvantages of an IMC approach to a public relations curriculum (c) determine if a need exists to revise public relations education at the university level.

To examine the impact of IMC on public relations education the researcher conducted a formal quantitative content analysis of the curricula of 13 graduate programs …

Supporting And Preparing Future Decision-Makers With The Needed Tools, Michael Wolf-Branigin

Journal of Modern Applied Statistical Methods

Supporting and Preparing Future Decision-makers with the Needed ToolsEducational and social service researchers and evaluators continue to develop advanced statistical methods. To ensure that our students have the essential skills as they enter direct service, the focus must be on assuring that they learn readily understandable methods that are appropriate for small samples and use repeated measures.

Building Skills F2f – Using Chat Reference Techniques, Darcy C. Del Bosque, Kimberly Chapman

Library Faculty Research

The UTSA Library, like many organizations, has been experiencing a period of rapid growth and change. Even positive change can cause stress in departments, and one way to help employees deal with change, while still providing customer-oriented service, is to establish a regular forum for discussion that encourages departmental communication.

Training is an important aspect of employee development; however, the literature indicates that, in many organizations, training is often given little attention and relegated to the sidelines due to other demands on staff. With the hiring of new personnel, including a new Head of Reference and a Training Coordinator, the …

The Southeastern Librarian V. 53, No. 3 (Fall 2005) Complete Issue

The Southeastern Librarian

Complete issue of The Southeastern Librarian, volume 53, no. 3 (Fall 2005).

May The Bun Be With You: An Annotated Bibliography Of Librarians And Their Image, David M. Salinero, Jill E. Grogg

The Southeastern Librarian

A very real tension exists between librarians’ attempts to alter their image(s) and the popular press’ and the public’s lingering preference for Marian the Librarian similes. As the Hot Picks @ Your Library calendar indicates, librarians take creative opportunities to dissuade the public of the “image of a dourfaced matron behind a forbidding desk” (Gillespie 2003, A01). But how do librarians attempt to frame their own discussion of the classic caricature? The authors wanted to know how librarians themselves have considered and researched the impact of the stereotype on the profession. What follows is a literature review of materials published …

Winona Currents, University Advancement-Winona State University

Winona Currents

This magazine published by Winona State University’s University Advancement was intended to inform WSU Alumni, students, faculty, staff and the greater community about Alumni and the university. It also includes an Annual Report published in December of each year.