Digital Commons Network^™

Library Faculty And Instructional Assessment: Creating A Culture Of Assessment Through The High Performance Programming Model Of Organizational Transformation, Meredith G. Farkas, Lisa J. Hinchliffe

Library Faculty and Staff Publications and Presentations

In an environment in which libraries increasingly need to demonstrate their value to faculty and administrators, providing evidence of the library’s contribution to student learning through its instruction program is critical. However, building a culture of assessment can be a challenge, even if librarians recognize its importance. In order to lead change, coordinators of library instruction at institutions where librarians are also tenure-track faculty must build trust and collaboration, lead through influence, and garner support from administration for assessment initiatives. The purpose of this paper is to explore what it takes to build a culture of assessment in academic libraries …

Evolution And Change In Civic Engagement Organizations: A Life-Cycle Analysis Of The Maine League Of Young Voters, Nathan J.R. Grant

Muskie School Capstones and Dissertations

The Maine League of Young Voters is an organization involved in educational and political civic engagement activities in the State of Maine. A membership base consisting of hundreds of grassroots members makes up the base of the organization. By studying the life cycle of the Maine League of Young Voters and comparing it to similar civic engagement organizations, the research here aims to increase the body of knowledge available about how these types of organizations evolve and change. Findings from surveys and interviews indicated that the organization was over-extending the membership, despite a strong grassroots network, and that more delegation …

Servant-Leadership... To Teach Or To Awaken?, Paul Nakai

International Journal of Servant-Leadership

For the past thirty years, my professional life has focused on better understanding the principles of organizational culture change and the development of leadership capacity within that organization to achieve that change. I have had the good fortune during that time to work with a cadre of highly competent culture change professionals. As a company, we have been able to work in many challenging situations as well as with some of the premier organizations at the time. As satisfied as our clients have been, many of them have partnered with us to make the endeavor even more meaningful. As a …

The Promised Land: Robert Greenleaf, Bruce Springsteen, And Servant-Leadership, Joe Albert, Larry C. Spears

International Journal of Servant-Leadership

Bruce Springsteen and Robert K. Greenleaf. Two very different men, born into different ages, different environments, different careers. Yet, despite all of their differences, these two men share much in common. Beyond certain superficial similarities-during the 1950s and '60s they lived a short distance from one another in New Jersey-we contend that Springsteen and Greenleaf share a commitment to what has come to be called "servant-leadership," and to a set of characteristics that exemplify servant-leaders. We live in an age of deepening cynicism-a time where a lack of integrity and mistrust abound. Yet, we see in the writings of Robert …

Functional Analysis And Operations Review Of The Oregon Department Of Education, Masami Nishishiba, Shannon Grzybowski, Andrew Dzeguze

Center for Public Service Publications and Reports

In November 2012, the Oregon Department of Education (ODE) entered into an Intergovernmental Agreement with Portland State University’s (PSU) Center for Public Service (CPS). This agreement outlines the scope of work for CPS to perform a Functional Analysis and Operations Review of ODE. The Scope of Work includes:

1. Conduct interviews with key ODE personnel, Oregon Department of Justice (DOJ) legal advisors, Oregon Department of Administrative Services (DAS) staff, and education community key stakeholders. Interviews will be used to determine the extent to which existing ODE personnel have the understanding and tools needed to effectively perform their jobs consistent with …

Enhancing Servant-Leadership’S Practice Through Utilization Of Authentic Dialogue, Russell Horton

International Journal of Servant-Leadership

While the concept of servant-leadership dates back to biblical times more than two thousand years ago (Sendjaya and Sarros 2002, 57), it is only since the 1970s that the ideas of servant-leadership came into modern leadership scholarship through Robert Greenleaf's writings (ibid.). Several authors, including Gergen and Zelleke (2008), Heineman (2006), Russell and Stone (2002), and Tierney (2006) have commented on a societal leadership deficit. Wong and Davey noted that in some cases this manifests itself as a lack of interested or available leaders for a given organizational or community leadership position (Wong and Davey 2007, 1 ). The lack …

Qualitative Inquiry And The Challenge Of Scientific Status, Kenneth J. Gergen

Psychology Faculty Works

No abstract provided.

Decentralized Expertise: The Evolution Of Community Forums In Technical Support, Steven Ovadia

Publications and Research

This chapter discusses the authority structures found within the community support forums of open and closed source operating systems (Linux, Windows, and OS X), demonstrating how, because of these forums, technical expertise is shifting away from the organizations responsible for creating these systems and into the community using them. One might expect this kind of migration within Linux communities, where in theory anyone can contribute to the code of the project, but it is also being seen in closed source projects, where only certain people, usually employees, have access to the underlying code that controls the operating system. In these …

Policing, Crime, And Legitimacy In New York And Los Angeles: The Social And Political Contexts Of Two Historic Crime Declines, Jeffrey Fagan, John Macdonald

Faculty Scholarship

This chapter tells the story of policing, crime, and the search for legitimacy over the past two decades in Los Angeles and New York City. Throughout this complex political, normative, and legal landscape, crime rates dropped dramatically in each city to levels not seen since the early 1960s. The chapter begins with a discussion of the evolution of policing in the two cities, assessing reciprocal and dynamic changes that reflected both the crises of crime epidemics and crises within the police. Next, it examines the role of litigation on the evolution of policing. Policing regimes in each city were challenged …

Subordinate-Supervisor Communication: Junior Naval Officer Feelings And Obstacles When Communicating Up The Chain Of Command, Neva R. Fuentes

Communication & Leadership Dissertations and Theses

Research on subordinate-supervisor communication has revealed that employees in civilian organizations often stay silent about workplace problems. Comfort levels between subordinates and supervisors, was a major factor to this silence. Currently, there exists very little literature on upward communication from subordinate to supervisor amongst U.S. Naval Officers. The purpose of this thesis was to explore Junior Officer (JO) feelings and perceived obstacles about communicating up the chain of command with senior officers. Interview questions from a previous study (Milliken, Morrison, & Hewlin, 2003) on subordinate-supervisor communication were adapted for an electronic survey and used to explore JO feelings and perceived …

The Impacts Of Multiple 360 Feedback Projects Utilizing Coaching And Follow-Up: A Quantitative Longitudinal Exploratory Descriptive Research Study, Jeremy Unruh

Communication & Leadership Dissertations and Theses

360 degree feedback is a great tool for organizational development, however many organizations don’t include coaching and follow-up to maximize impact for long term results. This quantitative longitudinal exploratory descriptive research study explores the impact of conducting the same 360 feedback survey within the same organization over a 3 year time frame utilizing coaching and follow-up. Data from 6 individuals indicate an improvement of self-awareness and an increase of set goals and completed goals. Theories of self-awareness and self-perception are discussed as well as the development of a new communication channel between manager and employee for organizational development purposes.

The Effectiveness Of Social Media In Advancing Transformational Change, Kenneth Wesley Dey

Communication & Leadership Dissertations and Theses

The goal of this study is to determine the effectiveness of social media in advancing transformational change. Successfully implementing transformational change in an organization is heavily dependent on the support of key stakeholders. But engaging those stakeholders requires effective communication. Transformational efforts often fail because of the lack of credible communication or a failure to define a vision that can be easily communicated (Kotter, 2007). Researchers say that the key to successful transformational change is embracing a communication based in the realm of conversation where there is genuine two-way dialogue that is focused on listening and probing for more information …

Technological Change Within Union Environments: An Examination Of Existing Change Management Literature, Union Culture, And Critical Factors For Implementation Success, Bryan Altknecht

Communication & Leadership Dissertations and Theses

In today’s business climate, organizational change is a perpetual challenge for those in leadership positions. Despite the substantial academic conversation surrounding successful management of change, one aspect which has received little research is technological change within the context of union populations. This project utilizes multiple theoretical frameworks to present critical components for success including; understanding reluctance toward change, the role of leaders, managing technology change, and specific implementation considerations for union populations. It then synthesizes those components into a formal training course designed to teach organizational leaders the skills necessary to overcome the challenges of implementing technology changes within union …

Cultural Performance And Organizational Transformation: A Case Study Of The Utah State University Football Program, Marques Chavez

Communication & Leadership Dissertations and Theses

Methods of communication are often a significant reason for achieving organizational transformation. The primary aim of this study is to explain a case of organizational transformation by examining the cultural performances of organizational members—particularly the performance of ritual. The Utah State University football program served as the case study while qualitative interviews and narrative research provided the methodology for gathering and analyzing data. Communication expressed in the performance of ritual significantly contributed to fostering an environment of unity and trust within the organization which, in turn, spurred transformation. While rituals were key to fostering this environment, true sincerity from leadership …

The Intrapersonal Phenomenon: The Interactional Effects Of Intrapersonal Adjustments In The Organizational Change Of A Small Business, Jennifer Wilkes

Communication & Leadership Dissertations and Theses

It is inevitable that change involves varying levels of communication. A relationship may consist of an individual's communication with one's self or with one or more persons. The functionality of a relationship depends on the effectiveness or ineffectiveness of the communication of those individuals involved. When change is necessary in any form of organization, the level of communication for each member plays a vital role, especially in a small company. Based on literature and theory, intrapersonal development and influence relies on the structure of one's cultural language. Language structure shapes one's inner speech and self-talk through processes of internalization. The …

Getting Thrown Under The Bus: The Impact Of Destructive Narcissistic Management On Group Sensemaking, Russell Allen Royston

Communication & Leadership Dissertations and Theses

Despite the vast research and scholarship on leaders with narcissistic traits and tendencies, little research has focused on the impact these leaders have on group communication. This thesis uses an ethnographic research methodology to explore a group under destructive narcissistic management. Karl Weick’s (1995) theory of organizational sensemaking is used to examine the affected group’s communication. The study was conducted from a phenomenological perspective of the group’s lived experience. Kierkegaard’s theory of communication is also applied to learn how the group made sense of was happening to them during a period of substantial change (Anderson, 1963). The results show that …

Stories Of Journalistic Careers: From Serial Killers To The Changing Nature Of Journalism, Linda Hughes-Kirchubel

Open Access Theses

A career narrative is a story that helps a person define who she is, and how she should act, within the context of career (Meijers & Lengelle, 2012). This thesis is an analysis of three distinct, yet related, career narratives: a metanarrative, a mesonarrative, and a micronarrative. I examine the field of journalism through metanarratives that reflect the sea-change brought about by the advent of the Internet and the production of on-demand news (see 111th Congress, 2009; Rainey & Wellman, 2012; Weldon, 2008). Using the story of two serial killers, I show how the industry has begun to think differently …

A Case Study Of The Adoption And Implementation Of Positive Behavioral Interventions And Supports (Pbis) Tier 2 In Two Elementary Schools, Kathleen Emma Affigne

Legacy Theses & Dissertations (2009 - 2024)

This study was designed to explore four primary research questions. Why do schools and districts adopt PBIS? Which stakeholders were included in the decision-making process to adopt PBIS? Do these adoption dynamics influence PBIS Tier 2 implementation? With PBIS Tier 2 implementation fidelity as a desirable outcome, what are the relevant facilitators, constraints, and obstacles?

A Survey-Based Study Of Social Workers' Critical Consciousness And Practice With Lgb Clients, Cynthia Lynn Bott

Legacy Theses & Dissertations (2009 - 2024)

Social workers are responsible for providing the majority of mental health and substance abuse services in the United States in the role of direct service. Lesbian, gay, and bisexual (LBG) individuals utilize these services at rates that are believed to be higher than other populations. The field of social work embraces social justice as one of its core principles. This cross-sectional survey of 220 BSW and/or MSW social workers investigates two questions: what is the relationship among key aspects of social worker critical consciousness, i.e., attitudes about social justice, change agency, and awareness of heterosexism; and in what ways does …

How Cultural Elements Are Reflected In Policy Discourse Regarding Work-Life Balance : Policy Discourse As An Indicator Of Korean Culture, Ji Sung Kim

Legacy Theses & Dissertations (2009 - 2024)

As the proportion of both working women and dual-income families has increased worldwide over the last few decades, employees' value orientations related to their quality of life have changed considerably, in regard to both their work and personal lives. With these changes, a variety of work-life balance policies and practices have emerged to help employees manage their work and family responsibilities. In addition. policy discussions and public discourse regarding issues of work-life balance have expanded. In the Republic of Korea, the research context of this research, although there have been many efforts both from the legislature and government to promote …

From Capability Trap To Capacity Development : Understanding Local Capacity For Managing Disasters, Asmita Tiwari

Legacy Theses & Dissertations (2009 - 2024)

The concept of capacity development is essential to the idea of governance and development. Over the decades, governments and development agencies have promoted capacity development programs. With the increasing number of disaster events and associated losses, there has been heightened attention given to governments' capacity to manage disasters. This is associated with a paradigm shift from reactive to proactive actions. Prevention requires capacity to understand, reduce, and manage risk. Nevertheless, a universally acceptable overarching framework of capacity development does not exist.

A Critique Of Single-Issue Campaigning And The Importance Of Comprehensive Abolitionist Vegan Advocacy, Corey Lee Wrenn, Rob Johnson

Animal Rights Movement Collection

A popular tactic in the professional nonhuman animal rights movement is to utilize species-specific or issue-specific campaigns to increase public concern, motivate participation and extend movement support. This article challenges this traditional tactic of moderate nonhuman animal organizations in critiquing the issue-specific approaches to abolition advanced elsewhere and calls for a holistic abolitionist method that requires advocates to relinquish confusing piecemeal campaigns and instead challenge the underlying problem of speciesism in order to influence lasting and meaningful social change. The article applies Francione's radical theory of nonhuman animal rights, which recognizes the importance of vegan education in challenging this oppression. …

Library Faculty And Instructional Assessment: Creating A Culture Of Assessment Through The High Performance Programming Model Of Organizational Transformation, Meredith G. Farkas, Lisa Janicke Hinchliffe

Collaborative Librarianship

In an environment in which libraries increasingly need to demonstrate their value to faculty and administrators, providing evidence of the library’s contribution to student learning through its instruction program is critical. However, building a culture of assessment can be a challenge, even if librarians recognize its importance. In order to lead change, coordinators of library instruction at institutions where librarians are also tenure-track faculty must build trust and collaboration, lead through influence, and garner support from administration for assessment initiatives. The purpose of this paper is to explore what it takes to build a culture of assessment in academic libraries …

Drawing The Line: Student Reassignment Policies In South Carolina, Naomi Rachel Simmons

Theses and Dissertations

This study investigates the complex nature of student reassignment plans developed between 2006 and 2008 in three South Carolina school districts: York School District 3, Dorchester School District 2, and Greenville School District. The study is guided by the following research question: How are the district policies for student reassignment understood through the lens of institutional and organizational theories? To answer this question this research draws on Institutional Theory (both old and new) to develop a comprehensive model that specifically addresses the strategies a district uses to create a plan that responds to the demographic and political pressures exerted on …

Delivery System Capacities For Recovery-Oriented System Of Care (Rosc) For Substance Abuse Disorders: An Examination Of Organizational Readiness, Jonathan Peter Scaccia

Theses and Dissertations

Adopting and implementing a Recovery-Oriented System of Care (ROSC) (innovation) requires that organizations have recovery-specific systems and features (capacities) in place. Organizations, however, may requires more than specific capacities, they require the motivation to put recovery-based innovations into place. This thesis reviews the literature to examine which capacities have been identified as integral to providing recovery-oriented services within a ROSC. Surveys were distributed electronically to delivery and support staff at organizations that provide substance abuse services under the jurisdiction of the South Carolina Department of Alcohol and Drug Abuse Services. Confirmatory Factor Analysis (CFA) was used to examine how these …

Readiness For Positive Behavior Interventions And Supports (Pbis) And School Mental Health (Smh) Interconnection: Development Of A Stakeholder Survey, Vittoria Anello

Theses and Dissertations

Positive behavior interventions and supports (PBIS) and school mental health (SMH) are prominent initiatives in the United States to improve student behavior and promote mental health and wellness, led by education and mental health systems, respectively. Unfortunately, PBIS and SMH are often separate initiatives in districts and schools, which usually results in many missed opportunities from this failed interconnection. The current paper details a necessary first step in the process by describing the development of a measure of assessing readiness to interconnect PBIS and SMH within the schools. Relevant literature, pilot data, and methodology are discussed, in addition to psychometric …

Youth Treatment Adherence At A Rural Community Mental-Health Clinic, Asma S. Ali

PCOM Psychology Dissertations

This study examined the relationships between youth and adult psychopathology, and sociodemographic factors and treatment adherence for youth attending outpatient treatment at a rural community mental-health clinic. “Adherence” was defined as attending more than five sessions, while “non-adherence” was defined as attending fewer than or equal to five sessions. Results revealed no significant differences between youth adhering or not adhering to treatment depending on the relation of caregiver to youth or the mode of transportation taken to the clinic. Furthermore, caregiver and youth psychopathology and caregiver’s estimated travel time to the clinic did not predict treatment adherence. Incidentally, examination of …

Jour 7100/8100: Entrepreneurial Journalism (Syllabus), Carrie Brown-Smith

Journalism and Strategic Media Syllabi Archive

Course Description: This course will examine business models and new media tools that can encourage entrepreneurial thinking and planning in various fields of mass communication, as well as the theory and practices of traditional media management. Subjects will include environment assessment, organization and strategy, budgeting, decision-making, and other functions in advertising, news, and public relations.

A Mixed-Methods Approach To Examining The Memphis Crisis Intervention Team (Cit) Model: An Exploratory Study Of Program Effectiveness And Institutionalization Processes, Megan Magers

Electronic Theses and Dissertations

The present study utilized a mixed-methods strategy to examine the effectiveness, diffusion, and institutionalization of the Memphis Crisis Intervention Team (CIT) model. To evaluate the effectiveness of the training component of the CIT model, a panel research design was employed in which a sample of 179 law enforcement officers and 100 correctional officers in nine Florida counties were surveyed on the first day of training (pretest), the last day of training (posttest), and one month following their completion of CIT training (follow-up). These surveys measured the extent to which CIT training achieved several officer-level objectives, including increased knowledge of mental …

The Third Sector Is Missing, Roger A. Lohmann

Faculty & Staff Scholarship

This article offers a detailed critique of Antonin Wagner's (2012) discussion of market, state and the intermediate institutions of civil society. It was one of 7-8 articles critiquing Wagner's previously published piece. It is argued that Wagner's perspective dissolves the third sector into a set of phenomena subordinate to markets and states; that the third sector essentially dissolves into market and state components. The article also offers an outline for a broader, multi-faceted third sector.