Digital Commons Network^™

A Nation In Its Prime: A Pentadic Study Of Walt Disney World's Main Street, U.S.A., Casey Guise

Masters Theses

The purpose of this paper is to consider the entrance to Walt Disney World, Main Street, U.S.A., as a rhetorical text and apply Kenneth Burke's dramatistic pentad. Background is provided on rhetorical theory and The Disney Company. Meanings are derived from messages interpreted using semiotics and symbolic interaction within the location. The significance of Main Street, U.S.A., as a replica of historic architecture and an illustration of revival architecture in creating emotive messages is discussed. Further discussion includes the implications of this study on corporations and the field of rhetorical studies in addition to suggestions for further research.

What Can We Learn From The Existing Evidence Of The Business Case For Investments In Nursing Care: Importance Of Content, Context, And Policy Environment, Olga Yakusheva, Douglas Wholey, Kevin D. Frick

Economics Faculty Research and Publications

Decisions of health care institutions to invest in nursing care are often guided by mixed and conflicting evidence of effects of the investments on organizational function and sustainability. This paper uses new evidence generated through Interdisciplinary Nursing Quality Research Initiative (INQRI)-funded research and published in peer-reviewed journals, to illustrate where the business case for nursing investments stands and to discuss factors that may limit the existing evidence and its transferability into clinical practice. We conclude that there are 3 limiting factors: (1) the existing business case for nursing investments is likely understated due to the inability of most studies to …

Blogging In Defense Of Themselves: Social Media Implications For Rhetorical Criticism And The Genre Of Apologia, Ramona Dee Wheeler

Theses and Dissertations

The advent of social media has provided an arena where barriers to entry are low. Individuals may persuade, question others and defend both their philosophies and their actions. This study examines the classic role of rhetorical criticism as it may apply in new media venues. A blog written by a public figure was examined through a synthesis of rhetorical criticism analyses derived from Ware and Linkugel, Vartabedian, and Downey. Four strategies and associated positioning in the practice of apologia were identified in selected blog posts, indicating the genre of apologia applies to social media apologies and extends the genre of …

Unreliability In Student Evaluation Of Teaching Questionnaires: Focus Groups As An Alternative Approach, Linda R. Martin, Robert Dennehy, Sandra Morgan

Organization Management Journal

The conventional method used to measure teaching effectiveness is the student evaluation of teaching questionnaire (SET). Research on the validity and reliability of SETs is vast, though riddled with inconsistencies. The many “myths” of SETs are investigated and the incongruities are demonstrated. We hypothesize that the discrepancies in empirical studies come from misunderstanding and inappropriate actions by students. To address the complexity inherent in these problems, we suggest the use of focus groups as an alternative approach or complement to the standard SETs. A recommended format and guidelines for running classroom focus groups are provided. Institutional constraints and implementation concerns …

Transformational Leadership Skills And Correlates Of Prison Warden Job Stress, Cassandra A. Atkin-Plunk, Gaylene Armstrong

Criminology and Criminal Justice Faculty Publications

Job stress is related to poor job performance, dissatisfaction, and turnover for correctional officers in the workplace. Despite parallel implications for correctional administrators, an extension of the correctional officer job stress literature to prison wardens is virtually absent. Yet the dynamic correctional environment includes many added challenges for prison wardens that could lead to a stressful work experience. Similar to those of officers, coping mechanisms for prison wardens may include peer support, but the extent of a warden’s transformational leadership skills could be related to a more positive work experience. Results indicate that wardens who perceived themselves as having higher …

Towards Implementing Culturally Relevant Curriculum: How 17 Words Inspired Research, Dagoberto Eli Ramirez

NACCS Annual Conference Proceedings

No abstract provided.

The Organizational Context Of Research-Minded Practitioners: Challenges And Opportunities, Bowen Mcbeath, Michael J. Austin

School of Social Work Faculty Publications and Presentations

If some practitioners are more research minded than others, then promising approaches for bridging the research to practice gap may be developed by describing research-minded practitioners and examining how to locate and support them. This article follows this basic logic in providing an overview of organizational development and practitioner support models for increasing knowledge use in human service organizations. The article begins with a conceptual profile of research-minded practi- tioners—individuals with an affinity for empirical inquiry, critical thinking, and reflection allied with a commitment to data- driven organizational improvement—and the organizational settings needed to host research-minded practice. This is followed …

Culturally Congruent Practices In Counseling And Psychotherapy: A Review Of Research., Timothy B. Smith

Faculty Publications

Are mental health interventions that are intentionally made congruent with clients’ cultural contexts more effective than traditional practices? If a large body of empirical data supports an affirmative response to this question, then multiculturalism may be deemed not only legitimate within but integral (primary) to mental health interventions. However, if the data are inconclusive or deemed inadequate, then multiculturalism will remain marginalized (secondary) as an egalitarian ideal, possibly worthy of public praise but privately labeled as “impractical” or worse. All other things being equal, empirical evidence should determine which path will be taken; this chapter will attempt to provide direction.

An Appreciative Inquiry Into An Urban Drug Court: Cultural Transformation, Raymond Calabrese, Erik Cohen

The Qualitative Report

The purpose of this study was to use an appreciative inquiry (AI) theoretical research perspective and change methodology to transform the working relationships and cultural expectations of members through the discovery of their positive core leading to an optimistic and confidence - based future for an urban drug court. This study describes how participants through their participation in the first two stages of an AI 4 - D cycle (Discovery and Dream) transformed their working relationships and organizational culture. Participants included an urban drug court magistrate, manager, and purposively selected staff [15 participants]. The urban drug court is designed as …

Leadership In Tough Times: How Executives Sustain Organizational Faithfulness, Rick Stiffney

Journal of Applied Christian Leadership

No abstract provided.

Prevalence Of Adverse Childhood Experiences (Aces) Among Child Service Providers, Nina Esaki, Heather Larkin Holloway

Social Welfare Faculty Scholarship

Despite increasing evidence in the public health field about the prevalence of adverse childhood experiences (ACEs) in the general population, little is known about the prevalence of ACEs among social service providers. Trauma backgrounds may influence both worker susceptibility to vicarious traumatization as well as clinical decision making. Similarly, individuals with trauma backgrounds are vulnerable to re-enactment of their history. With pressure on social service agencies to demonstrate successful client outcomes, it is critical that agencies explore factors that influence high-quality care. This exploratory study is the first investigation of ACE prevalence among workers in an agency that provides residential …

Constructing Gendered Ngo Selves: Utilizing Identity Work To Assess Ngo Gender Advocacy And Politics, Steven L. Arxer

Societies Without Borders

This paper seeks to address a need in development and international literature regarding assessments of nongovernmental organizations (NGO). While NGO scholars have provided a great deal of information regarding NGO service evaluation, there are relatively few detailed studies that look at what is happening within these organizations as solutions to problems related to development and democratization. This paper uses both a developed sociological lens and empirical case study from Latin America to illustrate the internal gender dynamics of NGOs and the value of a narrative approach for making evaluations of NGO efficacy. It is shown that NGO members’ experiences as …

A Description Of The Demographics And Characteristics Of Families That Receive Multiple Child Welfare Referrals, Devin Wayne Edwards

Theses Digitization Project

The purpose of this study is to identify the demographic variables that distinguish recidivistic families, those that have received three or more DCFS (Department of Child and Family Services) re-referrals over a one-year period, from other families. Child welfare service recidivism is a historically expensive and socially damaging issue that should be further researched.

The Self Care Experience Among Medical Social Workers, Chelsey Diane Davis

Theses Digitization Project

The purpose of this study was to examine the self-care experience among social workers in a medical setting. The findings from this study indicate that self-care strategies among social workers enable these workers to improve their well-being and increase their service effectiveness as professionals.

You Can't Put Old Wine In New Bottles: The Effect Of Newcomers On Coordination In Groups, Matthew Mccarter, Roman M. Sheremeta

Business Faculty Articles and Research

A common finding in social sciences is that member change hinders group functioning and performance. However, questions remain as to why member change negatively affects group performance and what are some ways to alleviate the negative effects of member change on performance? To answer these questions we conduct an experiment in which we investigate the effect of newcomers on a group's ability to coordinate efficiently. Participants play a coordination game in a four-person group for the first part of the experiment, and then two members of the group are replaced with new participants, and the newly formed group plays the …

Evidence-Based Management And Leadership, R B. Briner, Neil D. Walshe

Organization, Leadership, and Communication

Organizations can be led and managed in many different ways and there is no shortage of perspectives, models, and frameworks for thinking about how such tasks can be accomplished. This chapter focuses on one such perspective: evidence-based management (EBMgt). At its core is the idea that when managers and organizations make decisions, evidence of various types should be collected, critically appraised, and taken into account. Put this way, EBMgt does not appear to be either new or radical. However, as we shall go on to discuss, recent attempts to elaborate and flesh out this idea show that while some of …

Applying Principles Of Psychology To Contemporary Society, Gary J. Burkholder

Walden Faculty and Staff Publications

No abstract provided.

The Impact Of Transformational Leadership On The Relationship Between Organizational Learning Culture And Employee Outcomes, Leanne Marie Tortez

Theses Digitization Project

Research in leadership has emphasized the importance of factors like organizational culture, empowerment, and employee innovation. The current study sought to address these topics by considering the contribution of organizational learning culture to employee outcomes, such as psychological empowerment and innovative behaviors, while investigating the moderating effect of transformational leadership. Participants consisted of 387 employed men and women from various organizational backgrounds.

Public Perceptions Regarding The Police Bureau And Crime In Portland, Oregon, Brian Renauer, Kimberly Barsamian Kahn, Kris R. Henning, Greg Stewart

Criminal Justice Policy Research Institute Research Briefs

On September 12, 2012 the United States Department of Justice (DOJ) filed a complaint in the Federal District Court for Oregon asserting that the City of Portland has engaged in a pattern and practice of unnecessary or excessive force against persons experiencing a mental health crisis. This survey is the result of a settlement agreement between Portland’s City Council and the DOJ which specified the Portland Police Bureau (PPB) develop a means of assessing public perceptions.

This report examines public perceptions of PPB across four content areas that are highlighted in the DOJ settlement agreement. Data for the report were …

The Relationship Between Innovativeness And Shopping Website Feature Preferences Across Product Classes, Eric Brandt

ETD Archive

This study was developed to investigate the effects of innovativeness and Internet experience on preferences for shopping website features across different product classes. Consumer innovativeness is often studied as being a driver of the adoption of new products and services, including online shopping. Innovativeness and Internet experience are two widely studied characteristics of consumers that have been shown to predict various facets of online shopping behavior. However, there are many issues surrounding the utility and validity of various measures of innovativeness, not the least of which is that innovativeness has been conceptualized at multiple levels of abstraction. Beyond this, there …

Goals And Accountability For Ministry Effectiveness: Insights From Psychological Science, David R. Dunaetz

Selected Faculty Publications

In this overview of what psychological science has discovered about goal setting, we will see that goal setting tends to make people more productive. This essay examines the conditions under which goal setting is most effective, as well as the situations where goal setting can be dangerous. Studies of goal-setting theory have found that job performance increases when people have challenging but specific performance goals. The mechanisms that cause goal setting to lead to greater effectiveness are just as present in Christian ministry as in any other kind of work. Also the dangers associated with goal setting are especially relevant …

The Role Of Leadership In Ict Integration And Its Impact On The Economy In Haiti, Carmel Louis-Jacques

2010-2016 Archived Posters

A phenomenological study on the process and effect Haitian leaders have on the implementation and application of information communication technologies in Haiti. Guided by Colaizzi’s Seven Steps of Phenomenological Analysis, the emerging concepts included key sectors, corruption, lack of infrastructure, decentralization, and engagement. The findings can aid researchers, academicians, and leaders interested in investigating how the use of ICT can produce positive or negative social and political outcomes in LDCs.

Religious Commitment And Servant-Leadership: The Development Of An Exploratory Conceptual Model, Gary E. Roberts, Diane Hess-Hernandez

International Journal of Servant-Leadership

Irrespective of one's personal religious beliefs, no objective observer can deny that religion exerts a major influence on society and human resources management. The influence of religious beliefs and spirituality on the jobrelated attitudes, behaviors, and performance of employees is an often neglected and underresearched topic across the major organizational sectors (Garcia Zamor 2003; Giacalone and Jurkiewicz 2003; King 2007; Exline and Bright 2011; Byrne, Morton, and Dahling 2011 ). This article strives to develop a conceptual framework for the influence of religious commitment on servant-leader and human resource management work-related outcomes. It will include the main dependent and independent …

Transformational Leadership And Profitability In A Retail Setting, Barbara Koziol

Theses and Graduate Projects

Creative Kidstuff, a privately owned company with five retail locations in the Minneapolis/St. Paul area and a sixth location in West Des Moines, Iowa, experienced rapid growth in its first 15 years of business, Sales started to decline due to vendor mergers, consolidations, and bankruptcies along with increased competition from other toy retailers and the advent of on-line shopping. Transformational leadership has been shown to be effective in organizations undergoing change. My hypothesis was that there are significant leadership differences between stores which are highly profitable and those that are not. The Creative Kidstuff Employee Survey was designed with questions …

Communication Satisfaction And Part-Time Employees In A Park And Recreation Organization, Debra Lynn Derosa

Theses and Graduate Projects

The purpose of this study was to investigate levels of communication satisfaction depending on work status (whether employees work on a full-time or part-time basis) in a single municipal park and recreation organization. Part-time and full-time employees were surveyed using the Down and Hazen's Communication Satisfaction Questionnaire, resulting in 40 usable responses. The results showed that both part-time and full-time employees surveyed had low levels of communication satisfaction in the researched organization. Part-time employees had slightly higher levels of communication satisfaction than the full-time employees in each of the eight communication dimensions researched. This study draws attention for organizational need …

Put Me In Coach, I’M Ready To Serve: The Servant-Leader As High School Coach, Brian L. Davenport

International Journal of Servant-Leadership

The term servant-leadership was first coined in the seventies by Robert Greenleaf (Spears 2004) to describe a leadership theory that placed the emphasis on the led. Since that time it has slowly gained traction (ibid.). However, it is clear that, as a leadership theory, servant-leadership is not yet mainstream in thought and practice. Western (2008) described servant-leadership as an emerging leadership theory, nearly thirty years after it was introduced by Greenleaf. The idea received only passing reference in other overviews of various leadership theories (Jackson and Parry 2008; Northouse 2007; Rost 1991), until Northouse's (2013) sixth edition of Leadership Theory …

Organizational Dissent And Servant-Leadership, Robert F. Sprague

International Journal of Servant-Leadership

Dissent is the choice to disagree and challenge the majority view of those holding positional power (Gordon 2008, 20; Martin 2008, 22). In some organizations, dissenting banter may be part of the process of healthy decision making and innovation. Dissenting conversations may initiate perturbations through the complex interactions of organizational life. With these unexpected interactions, the potential exists for discovering innovative notions that may benefit the organization (Heifetz, Grashow, and Linsky 2009, 145). Within other organizations, dissenting conversation may expose individual organizational members to the risk of being labeled as "out of step," "not a team player," or, worse, "a …

Belonging, Believing, Being: A Journey Toward Social Justice, Stacey Lynn Williams

School of Leadership and Education Sciences Dissertations

Using Participatory Action Research, this study examined the student and staff’s experience of exploring social justice at the University of San Diego’s Women’s Center. Looking specifically at how the Center shaped the way that we understand and take up social justice, the inquiry examines our understanding and approach to our learning. Through artistic expression and dialogue, the research utilized a participatory approach that offers learning for both those interested justice and those committed to collaborative research models. I offer reflections about my own practice as an educator while sharing insights from participants in terms of the work of pursuing a …

Belonging, Believing, Being: A Journey Toward Social Justice, Stacey Lynn Williams

Theses

Using Participatory Action Research, this study examined the student and staff’s experience of exploring social justice at the University of San Diego’s Women’s Center. Looking specifically at how the Center shaped the way that we understand and take up social justice, the inquiry examines our understanding and approach to our learning. Through artistic expression and dialogue, the research utilized a participatory approach that offers learning for both those interested justice and those committed to collaborative research models. I offer reflections about my own practice as an educator while sharing insights from participants in terms of the work of pursuing a …

Building And Sustaining A Culture Of Assessment: Best Practices For Change Leadership, Meredith G. Farkas

Library Faculty and Staff Publications and Presentations

Purpose – The purpose of this paper is to explore the idea of using Kotter's eight-step model for change leadership to create a culture of assessment that is embedded in the organizational culture of an academic library. Design/methodology/approach – This is a conceptual paper that examines the potential application of a business change model to an academic library change context. Each step of Kotter's model is described within the context of building a culture of assessment, supported by examples and suggestions from the literature of libraries, higher education, organizational behavior and change leadership. Findings – While building a culture of …