Digital Commons Network^™

Experience Design’S Transformation Towards Experience-Driven Transformation: A Practical Perspective, Michael T. Lai, Hsien-Hui Tang

IASDR Conference Series

Over the past two decades, rapid economic development has transformed the practice of user experience. This article reflects on the evolution of the experience economy in China and the development of the experience strategy, from a design perspective, to address the challenges of an increasingly competitive market. The case study of a leading design consultancy in Shanghai, China, demonstrates how user experience (UX) design has evolved into experience strategy by 2023. The article presents four phases of user experience transformation to illustrate changes in problems and solutions and an Experience Strategy framework to elaborate on issues that designers should focus …

Changing Organizations And Policies: Equipping Design For Systemic Transformation, Marzia Mortati, Sabrina Bresciani, Eui Young Kim, Sabine Junginger

IASDR Conference Series

The track [Changing] Organizations and Policies of the 2023 IASDR conference encompasses 30 original papers that revolve around four main contributions of design in this domain: (1) design for public sector innovation; (2) transformative design for organizational change and customer experience; (3) design for social and environmental impact; and (4) theoretical explorations, positions, and methodological approaches. These key clusters and related papers are described in detail; discussion points are provided on how the resulting research agendas might be addressed to move the field forward.

Are Service Designers Positioned To Design For Sustainability?, Kendon Jung, Mauricio Mejía

IASDR Conference Series

We have designed systems that influence the daily choices of 8 billion people and have brought our world to the brink of collapse as a result. In this context, designers, in general, have been concerned with sustainability for a long time. While the field has acknowledged that not only product design but also services and systems are spaces to address sustainability, much of the literature has centered on creating methods and tools. This work could be limited in preparing designers for action because prescriptive guides are rarely easy to implement in designing activities. Leveraging design to intentionally shift a linear …

Investigating Strategies For Delivering Change Through The Practice Of Co-Design With Communities In The Northern Ireland Context., Katrina Newell

IASDR Conference Series

The PhD research proposes that awareness of and exposure to co-design processes will support communities in Northern Ireland to frame and develop long term strategic goals. In doing so the research focuses on three areas: how the local context might affect a co-design process, the components necessary to create a space that nurtures co-creation for social transformation, and the relational facets within a community-based co-design process between the actors engaged. This research has emerged from the researcher’s experience of working in community development in Northern Ireland and a desire to better understand how we might collaboratively design with communities to …

2023 October 09 - University Council Agenda And Minutes, University Council, East Tennessee State University

University Council Agendas and Minutes

No abstract provided.

How Exemplary Female Executive Leaders In Higher Education Use Five Principles Of Grit—Courage, Conscientiousness, Long-Term Goals, Resilience, And Excellence Versus Perfection—To Accomplish Extraordinary Results In Their Organizations, Julie Pettitt

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe how exemplary female leaders who hold executive roles in higher education use five principles associated with grit (courage, conscientiousness, long-term goals, resilience, and excellence versus perfection) to accomplish extraordinary results in their organizations. It challenges the notion that academic credentials and intelligence alone drive leadership success, emphasizing the role of grit in extraordinary leadership. This study delves into the barriers women encounter in reaching executive roles, their strategies for overcoming challenges, and how they leverage gritty qualities to facilitate and sustain transformative change. Methodology: A phenomenological design was …

A Qualitative Investigation Of A Setting-Wide Pbs Workforce Development Programme In An Adult Disability Setting, Deirdre Kearney, Shannon Sinnott, Olive Healy

Journal of Social Care

The presence of distressed behaviours can amplify the difficulties experienced by people with intellectual disabilities (ID), and place pressure on the provision of effective support by organisations and direct support personnel. Setting-wide positive behaviour support (PBS) is an evidence-based framework aimed at enhancing quality of life and reducing distressed behaviour for people with intellectual disabilities through systemic change. Implementation science offers a route to better understand how we can support organisations to adopt best practice into routine procedures. This study employed a qualitative research design to examine the facilitators and barriers of a workforce development programme in setting-wide PBS in …

علاقة أنماط القيادة التربوية بالقدرة على حل المشكلات المدرسية في المدارس الحكومية في لواء دير علا من وجهة نظر المعلمين والمشرفين التربويين, Linda Ahamad H. Alkhanatleh

Journal of the Association of Arab Universities for Research in Higher Education مجلة اتحاد الجامعات العربية للبحوث في التعليم العالي

هدفت المقال التعرف إلى علاقة أنماط القيادة التربوية، بالقدرة على حل المشكلات المدرسية، في المدارس الحكومية في لواء دير علا، من وجهة نظر المعلمين والمشرفين التربويين؛ حيث تبنت الدراسة المنهج الوصفي التحليلي. تم استخدام أداة الاستبانة ووزعت على عينة من (100) معلم ومعلمة، و (100) مشرفة ومشرف تربوي، في المدارس الحكومية في لواء دير علا. خلُصَت النتائج إلى أن النمط التحويلي حصل على أعلى درجة، ثم أوصت الدراسة على ضرورة العمل على تعزيز أنماط القيادة الحديثة، التي تعمل على رفع الروح المعنوية للمعلمين، والعاملين بالمؤسسات التربوية؛ مما يساعد على حل المشكلات المدرسية.

The article aimed to identify the relationship between …

Association Of Parental Status And Gender With Burden Of Multidisciplinary Tumor Boards Among Oncology Physicians, Brittney L Chau, Jonnby S Laguardia, Sungjin Kim, Samuel C Zhang, Eric Pletcher, Nina N Sanford, Ann C Raldow, Lisa Singer, Jun Gong, Sukhmani K Padda, Mitchell Kamrava, Tara Cohen, Devarati Mitra, Katelyn M Atkins

Faculty, Staff and Student Publications

IMPORTANCE: Tumor boards are integral to the care of patients with cancer. However, data investigating the burden of tumor boards on physicians are limited.

OBJECTIVE: To investigate what physician-related and tumor board-related factors are associated with higher tumor board burden among oncology physicians.

DESIGN, SETTING, AND PARTICIPANTS: Tumor board burden was assessed by a cross-sectional convenience survey posted on social media and by email to Cedars-Sinai Medical Center cancer physicians between March 3 and April 3, 2022. Tumor board start times were independently collected by email from 22 top cancer centers.

MAIN OUTCOMES AND MEASURES: Tumor board burden was measured …

Dissolving Discrimination: A Study And Critique Of Sexual Violence Against Disabled Individuals In Sub-Saharan Africa, Kaeley Sells

Global Studies Senior Capstone

This paper examines and critiques current sexual violence against disabled individuals in Sub-Saharan Africa by evaluating the social and cultural stigma present that perpetuates cycles of vulnerabilities. Currently, women and girls with disabilities are disproportionally at risk for sexual violence as economic, cultural, and political structures in many Sub-Saharan African countries fail to recognize and adequately protect those with disabilities. Incorporating evidence from journals, books, reviews, and studies, this paper demonstrates the need for non-government and governments actors to recognize the need to provide protection and trauma-informed care for disabled individuals.

Does Athletic Participation Develop Followership Skills? A Case Study On The Development Of Followership Through Athletics, Sara M. Smith

PhD in Organizational Leadership

The role of athletes is to follow the lead of their coaches, captains, and other teammates while working towards the shared goal of team achievement. However, collegiate athletic participation is often attributed to the development of leadership skills. The purpose of this study was to advance the understanding of followership development within athletics. Further, I sought to understand better the perception of student-athletes and coaches on how athletic involvement contributed to the development of followership skills and leadership skills. The study was guided by research questions in which I asked if participants perceived athletic participation contributed to the development of …

Exploring Implicit Belief Alignment In Leaders And Followers, Candice F. Fast

PhD in Organizational Leadership

Through quantitative, nonexperimental research, this study focused on follower schemas among leaders and followers. The sample included 203 leaders and followers from Canada and the United States. The research addressed a literature gap through comparing leaders and followers’ implicit beliefs. In followership literature, two prominent areas of study regarding followers’ implicit beliefs are the implicit followership theory (IFT) and follower role orientation. Although many scholars have considered IFT and role orientation as the same construct, no scholar has ever compared the theories for correlation. Thus, the study addressed another literature gap through correlation and predictive analysis tests to compare between …

Multilevel Community Engagement To Inform A Randomized Clinical Trial, Kirby L. Wycoff, Jabina G. Coleman, Christine M. Santoro, Leah L. Zullig, Niesha Darden, Porsche M. Holland, Jane F. Cruice, Shukriyyah Mitchell, Michelle Smith, Saleemah J. Mcneil, Sharon J. Herring

Counseling and Behavioral Health Faculty Papers

OBJECTIVE: To explore how patients, community-based perinatal support professionals, and health system clinicians and staff perceived facilitators and barriers to implementation of a randomized clinical trial (RCT) designed to optimize Black maternal heart health.

METHODS: This article describes the formative work that we believed needed to occur before the start of the Change of H.E.A.R.T (Here for Equity, Advocacy, Reflection and Transformation) RCT. We used a qualitative, descriptive design and community-based, participatory approach, the latter of which allowed our team to intentionally focus on avoiding harm and equalizing power dynamics throughout the research process. Data were collected between November 2021 …

Chicana & Chicano Studies Fall 2023 Apr Self-Study & Documents, Unm Academic Program Review

UNM Academic Program Review

UNM Department of Chicana/o Studies self-study & review team report for Fall 2023, fulfilling requirements of Higher Learning Commission.

How To Improve The Kentucky Workplace For The Sake Of Workers' Mental And Physical Health, Hailey Simonds

Honors Theses

Given the current state of the economy and Americans’ “workaholic” culture, it is not unreasonable for Kentuckians to be stressed in the workplace. Is it true that Kentuckians are stressed and dissatisfied with their jobs, or are workers simply pessimistic? The purpose of this study is to determine the satisfaction of Kentuckians with their current jobs, characteristics of their job which may impact satisfaction, and explore solutions to create healthier relationships between workers and their jobs. An online survey was distributed to Kentuckian workers aged 18 and older via social media and flyers posted on Eastern Kentucky University’s campus. Results …

Code^Shift Newsletter Fall 2023, Srividya Ramasubramanian, Maya Espinel

CODE^SHIFT Research

No abstract provided.

Implementation Of A Pcp Referral In Urgent Care For Patients With Hypertension, Teri Alesha Scott

Doctor of Nursing Practice Scholarly Projects

Problem Statement: Adult patients with uncontrolled hypertension at Saluda Pointe Urgent Care (SPUC) do not have an established primary care provider (PCP) for follow-up.

Purpose: To improve access to care by establishing patients with uncontrolled hypertension (>140/90) with a PCP.

Method: Implement a PCP referral at SPUC for patients with uncontrolled hypertension. The Primary Care Connection Center (PCCC) contacted the referred patients within 72 hours to schedule an appointment. An Organizational Change Management (OCM) Solutions survey measured provider attitude and readiness for change before and after implementation.

Inclusion Criteria: Adult patients 18 and older, without an …

Assessing Organizational Readiness For Evidence-Based Practice (Ebp) Change For The Implementation Of A Postoperative Neuropathic Mastalgia (Pnm) Scale Among General Surgery Ambulatory Practices, Jessica Terry Gonzalez

Doctor of Nursing Practice Scholarly Projects

Problem Statement: Assessing postoperative neuropathic mastalgia (PNM) among oncology breast surgical patients is not commonly performed using a surgery specific pain scale at large South Carolina healthcare organization and is historically misdiagnosed, mismanaged, despite representing a common and significant complication (Gong et al., 2020; Humble et al., 2015; Mejdahl et al., 2019). Studies show that early identification of patients with neuropathic-specific pain following breast cancer-related surgery facilitates better pain management and patient outcomes (Pereira et al., 2017; Sipilä et al., 2012). Assessing organizational readiness to adopt Evidence-Based Practice change is recommended to facilitate the identification of potential barriers to implementation …

Evaluation Of A Revised Clinical Ladder Program In Addressing Clinical Competence And Performance, Accountability, Professional Growth, Rewards And Benefits, Job Satisfaction And Engagement, And Autonomy And Decision Making, Vaughn Hansen Msn, Rn, Ne-Bc

Doctor of Nursing Practice Projects

Background: The surge of nurses leaving the profession has increased in recent years raising concerns that unless systemwide changes are implemented this trend will increase exponentially for years to come. Healthcare organizations struggle to retain an experienced, competent nursing workforce and seek ways to keep them from leaving. A clinical ladder program is one potential method being implemented in which healthcare organizations mitigate the exodus of nurses and create a healthier work environment.

Objectives: This doctoral project aimed to measure the perceptions of how well a revised clinical ladder program influenced the nursing workforce satisfaction in the following areas: clinical …

Implementation Of The Adult Adhd Self-Report Scale In A Mental Health Clinic, Anne Hocking

Doctor of Nursing Practice Projects

Less than 20% of adults with attention deficit hyperactivity disorder (ADHD) are adequately treated due to overlapping symptomology of comorbid psychiatric conditions. Anxiety and depression are the most common comorbid psychiatric conditions in adults with ADHD. Diagnosis, treatment, and outcomes of adults with ADHD are impacted due to inadequate screening. The setting for this project occurred in a Veteran Affairs mental health outpatient clinic in central Illinois. The process was implemented by screening adults diagnosed with depression or anxiety using the adult ADHD self-report scale (ASRS). Of the 150 participants, 90 scored higher than 17 on the self-report scale, indicating …

Inner Development Goals And The Meaning, Awareness And Purpose (Map) Model For Climate Coaching, J Rhodes, J Blakeley-Glover, A Miller, A Taylor, I Rochmankowski

School of Psychology

In the initial study, two focus groups (n=11) scrutinized the five domains within the Inner Development Goals (IDG) framework, examining the essential skills for tackling challenging goals. They collaboratively crafted a streamlined 29-item measure (IDG-A), incorporating a novel sixth domain: organizational belonging. The second study assessed the IDG-A among employees from four organizations (n=39), exploring correlations between the 29 items, six domains, and overall scores. Significantly, many items, nearly all domains, and all domains in relation to the composite score exhibited meaningful correlations, suggesting strong single conceptual alignment. The third study employed findings from the first, leveraging the conceptual congruence …

The Integration Of Simulation-Enhanced Interprofessional Education Into Undergraduate Clinical Laboratory Science Curriculum, Dana Powell Baker

Theses and Dissertations

This action research study aimed to integrate simulation-enhanced interprofessional education (Sim-IPE) into the undergraduate clinical laboratory science (CLS) program curriculum. The undergraduate CLS curriculum was comprised of didactic coursework and hands-on learning experiences in the student laboratory. This traditional CLS curriculum model was uniprofessional in its design and educated students in silos rather than on interprofessional teams with other health professions students. Lack of collaboration on healthcare teams has led to increased medical errors and decreased patient safety in clinical settings. Recent studies have indicated that effective communication and teamwork among healthcare professionals has led to improved patient outcomes and …

Using Critical Reflection To Mitigate Racial Implicit Bias And Enhance Cultural Humility: A Nursing Faculty Action Research Study, Teresa Stafford Cronell

Theses and Dissertations

Formal American nursing education has existed since the late 19th century, but its historically deep-seated white framing continues to influence how current nurses are educated, enculturated, and professionalized. Insufficient inclusivity and diversity deficit have endured despite decades-long demands to do otherwise. To most nursing educators, the white frame is invisible. This unseen framing allows ongoing harmful implicit biases and microaggressions towards underrepresented nursing students and colleagues to persist. Nursing students are taught to provide culturally humble, unbiased patient care. Should not nursing faculty likewise demonstrate the same unbiased attitudes and humility towards their students? Faculty risk perpetuating the white frame …

Emotional Intelligence In Difficult Decision-Making: A Multiple-Case Study Of Community College Academic Deans, Ekaterina Kalinina Brooks

Educational Leadership & Workforce Development Theses & Dissertations

The decisions made by leaders noticeably impact employee morale and influence the fulfillment of the organizational mission. However, making decisions can be challenging when options are complex and involve multiple risks and benefits. Navigating such decisions in an era of technology when decisions are more transparent than ever before can be particularly difficult for academic deans in community colleges. These mid-level administrators often face internal conflicts stemming from the nature of their positions, campus politics, and the challenge of working between the competing interests of faculty and senior leaders.

Over the last three decades, research has pointed out that strong …

School Superintendents’ Perspectives Regarding Subordinates Developing, Utilizing, And Implementing Gifted Identification Equity, Vincent T. Landrum

Electronic Theses and Dissertations

This study’s focus was the lived experiences of school superintendents about inconsistencies in gifted and talented education policy and ensuring the superintendents’ direct subordinates develop, utilize, and implement equitable gifted identification policies and practices, specifically for culturally, linguistically, and economically disadvantaged (CLED) students. Specifically, the researcher investigated the following: (a) the superintendents’ involvement in ensuring direct subordinates develop, utilize, and implement equitable gifted identification policies and practices for CLED students; (b) the superintendents’ involvement in ensuring their direct subordinates develop, utilize, and implement equitable gifted identification policies and practices for CLED students through professional development for those subordinates; and (c) …

Public School Superintendents In Virginia: Innovating In The Educational Context, Daniel Firing Keever

Educational Leadership & Workforce Development Theses & Dissertations

This research study, using institutional theory as a framework, examines the role of superintendents in promoting and impacting innovation in Virginia's public schools. The study engaged fourteen current Virginia superintendents in semi-structured interviews, exploring their perspectives on fostering an innovative culture within their school districts. Three primary themes emerged from the research: defining innovation, the role of superintendents in leading innovation, and the challenges and barriers to innovation. Generally, the findings highlight that innovation fundamentally involves thinking differently, finding creative solutions, and bringing about meaningful organizational improvements. The study emphasizes that innovation is essential for adapting to the evolving needs …

Expert Panel Process For Advanced Septic System Technologies, Fb Environmental Associates, Forrest Bell, Cayce Dalton, Bina Skordas, Luke Frankel, Magdalyn Kosalek, Evan Ma

PREP Reports & Publications

No abstract provided.

Implementation Of Spiritual Values In Human Resources Management At The Rscj Congregation For Nuns, Henni Sidabungke, Dedy Achmad Kurniady, Aan Komariah

Jurnal Pendidikan: Teori, Penelitian, dan Pengembangan

This research investigates the integration of spiritual values into human resource management (HRM) practices within the RSCJ Congregation for Nuns. The study aims to explore how these values influence the well-being and professional development of nuns. Employing a qualitative approach, the research utilizes a systematic literature review method to analyze secondary data from reputable national and international academic articles. Data collection involved a systematic process, including defining the research question, establishing inclusion and exclusion criteria, searching relevant databases, screening articles, and extracting data. The literature included in the review was selected based on relevance to the research objectives and its …

Tourist Emotion-Learning Nexus: A Case Of Sertar, China, Zhicheng Yu, Keyi Guo, Songshan Huang, Zhiyong Li, Yumei Du, Meng Yu

Research outputs 2022 to 2026

This paper discusses the nexus between tourists' emotions and learning at a religious site, Sertar, in China. Based on Kolb's learning cycle, this qualitative study proposes a conceptual framework regarding the connections between tourist attraction stimuli, tourist emotions, and tourist learning outcomes. The findings reveal that tourists have experienced mixed and intense emotions and obtained valuable learning outcomes, including changes in attitudes toward life, changes in attitudes toward others, changes in values and beliefs, and cross-cultural awareness. Tourist emotions play a vital role in triggering reflection and further generating transformative learning. Negative emotions could also result in positive learning and …

Communicating For Success: The Importance Of Fairness In Pre-Merger Communication, Correy Retzloff

USF Tampa Graduate Theses and Dissertations

This phenomenological study explores the complexities and influences of pre-merger communication on M&A outcomes from a stakeholder perspective, using the Fair Process Theoretical Framework. The study identified the following six key themes related to pre-merger communication broken down into two distinct categories: important aspects to employees, which include Open and Honest Communication, Engagement and Clarity, Participation and Collaboration, and best practices managers can implement, such as Undertake Fair and Engaging Communication, Prioritize Strategic and Cultural Communication, Ensure Effective and Compliant Communication. The study also found that effective pre-merger communication can positively influence perceptions of fairness in the merging process. These …