Digital Commons Network^™

Designing A Standardized Workflow For Improved Contract Administration In Non-Profit Organizations, Shaneva D. Mcreynolds

Walden Dissertations and Doctoral Studies

This study explored a process that can help nonprofit organizations design and implement a new contract management system with a standardized workflow associated with administering their government contracts. The problem directly resulted in a decrease in efficiency and profitability for the organization. A mixed method study was conducted based on the business process reengineering (BPR) model. Previous studies have indicated that additional knowledge and development is required in the area of BPR implementation. Critical sources of evidence in the study included the partner organization’s stakeholders, its staff, including those of its subsidiaries, and peer-reviewed literature. Qualitative interviews with 10 participants …

The Role Of Women In Public Administration In Saint Lucia, Elizabeth Elicia Bailey

Walden Dissertations and Doctoral Studies

Women continue to face stereotypes and barriers with their advancement to leadership positions. Nonetheless, there is an increasing number of females in leadership roles partly due to programs and policies for the advancement of women, causing several women to aspire to and take up top leadership positions in the public sector. In Saint Lucia, women hold about 70% of the senior management positions that were once dominated primarily by men. However, little is known about the role of women in public administration in Saint Lucia. This qualitative study aimed to understand the perceptions of male and female leaders relating to …

Organizational Practices And Second-Generation Gender Bias: A Qualitative Inquiry Into The Career Progression Of Us State-Level Managers, Maria J. D’Agostino, Helisse Levine, Meghna Sabharwal, Ai C. Johnson-Manning

Publications and Research

Ely and Meyerson’s gendered organizations framework reconceptualizes traditional gender differences defined by biology and lack of structural opportunities, to a complex set of social relations in the workplace. We apply this framework to second-generation gender bias to further understand impediments to women’s career progression in the public sector workplace. In-depth interviews of state-level administrators in U.S. public sector agencies indicate that “narratives” perpetuate second-generation gender bias that is deeply ingrained in organizational practices and policies, especially for women and women of color. This framework can be applied to future studies examining the gendered nature of organizations in different workplace settings. …

Change Management In The Irish Defence Forces During Technological Change, Paul Hegarty Lt Cdr

Irish Business Journal

Extant literature fails to address change management in the military during technological change. Few researchers have examined how military organisations, undergo change and what, if any, processes do they use to manage this change. As such, whether change management processes are found to have a positive impact on military organisations or not, the extant literature in the sociology and military domains are being added to by the findings of this research.

The aim of this paper is to determine if the Irish Defence Forces would benefit from the introduction of change management processes when implementing new technological systems. The extant …

Barriers And Facilitators Of Nonprofit Community Involvement, Claire Galvin

School of Professional and Continuing Studies Nonprofit Studies Capstone Projects

Community-facing organizations have recently been critiqued for catering to donors instead of prioritizing community involvement. This lack of community engagement can lead to organizations not being as effective at the work they aim to do within these communities. Studies also show that organizations that have a more equal distribution of power engage more with their communities. This research project investigated how power distribution in Richmond- area nonprofits impacted the way that their communities were involved within their organizations. Findings from this study suggest that nonprofit fundraisers are more invested in creating community representation within their organization rather than cultivating a …

Organization Change And Institutional Environment : Employee Influence And Financial Management Of Public Retirement Systems In The U.S, Hao Sun

Legacy Theses & Dissertations (2009 - 2024)

Previous attempts to understand and examine the employee influence on the financial performance of public retirement systems have produced inconsistent results. There have been different understandings and ongoing debates over the main variables to include in the models and the direction (positive vs. negative) of the association. What are the roles of public employees within the financial management of public retirement systems? What are the main variables that define employee influence? To answer these questions, this dissertation project, based on organization theory, first attempts to construct an exploratory measurement framework of employee influence from three aspects, external environment, perceived influence, …

Full Issue

The Foundation Review

No abstract provided.

Doing Philanthropy At The Time Of The Sustainable Development Goals: The Case Of Fondazione Compagnia Di San Paolo, Fulvio Bersanetti, Filippo Candela, Paolo Mulassano

The Foundation Review

This article outlines how strategic philanthropy can align its mission with the United Nations 2030 Agenda for Sustainable Development by describing the experience of the most important foundation of banking origin in Italy. Fondazione Compagnia di San Paolo marked a milestone in 2020 in aligning with the Agenda, applying the Sustainable Development Goals as a rigorous, internationally shared methodological framework and restructuring its operations to focus on three programmatic efforts — Planet, People, and Culture — aligned with those goals.

To complete our examination of this transformation, we conducted a benchmark analysis involving nine case studies of foundations in Europe …

The Sound Of The Sun: Religious Understandings Of Peace And The Role Of Religious Leaders In Peacebuilding―A Qualitative Study In Bosnia And Herzegovina, Stipe Odak

Peace and Conflict Studies

This article discusses the different roles of religious leaders in peacebuilding processes, and their specific understanding of peace. It is based on analysis of 75 in-depth interviews with Catholic, Orthodox, and Muslim religious leaders from Bosnia and Herzegovina, conducted in the period from 2015 to 2017. In the first part, peace is analyzed as a concept that contains elements of giftness, spirituality, and praxis. Arguing for the relevance of all three elements, the article warns against possible misunderstandings that can come when peace is assessed only through directly measurable indicators. In the second part, peacebuilding activities of religious leaders are …

Organizational Change Process Milwaukee - Implementation Overview, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Implementation Team

The QIC-WD worked with the Division of Milwaukee Child Protective Services (DMPCS) to establish an implementation team to lead the development and implementation of the workforce project. The implementation team was composed of representatives from Human Resources; Quality Assurance; DMCPS frontline staff, supervisors, and administrators; Department of Children and Families state office leaders, the Site Implementation Manager (SIM), and three members of the QIC-WD (representing expertise in workforce, implementation, and evaluation).

The implementation team met monthly, face-to-face for the first year of the project. During these meetings, the SIM led the team in discussions about intervention development, implementation …

Organizational Change Process Milwaukee - Site Overview, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Division of Milwaukee Child Protective Services (DMCPS) of the Wisconsin Department of Children and Families (DCF) has approximately 185 State employees, responsible for the delivery of child protective services and ongoing case management services through contract agencies in Milwaukee County. DMCPS performs intake and investigative functions, while ongoing casework is managed by partner agencies in the community.

The majority of DMCPS staff work in the Access Section (hotline) and the Initial Assessment Bureau (IAB). Within the IAB was a constellation of Initial Assessment Specialists (IAS), mentors, supervisors, and program directors, who are led by the Bureau Director. While the …

Organizational Subcultures And Safety Culture In Shipping : Case Study Of Algeria, Nadhir Kahlouche

World Maritime University Dissertations

No abstract provided.

Biden Administration U.S. Space Force Policy Literature, Bert Chapman

Libraries Faculty and Staff Presentations

Provides details on U.S. Space Force policy literature produced by the Biden Administration during its first eight months. Includes announcements that the Biden Administration will continue this new armed services branch begun during the Trump Administration. Features congressional testimony of Biden Administration officials such as Secretary of Defense Lloyd Wilson and Air Force Space Command leader General James Dickinson, the text of Space Force's 2021 Digital Force Vision document, congressionally approved FY 2022 space force budget figures, congressional committee comments and report requirements contained in emerging defense spending legislation, the emergence of collaboration between Space Force and universities such as …

Municipal Consolidation And Organizational Realities: A Case From New York City, Bakry Elmedni, Sade V. Mcintosh, Beverly P. Lyons

Journal of Public Management & Social Policy

Consolidation in the public sector has always been conceptualized as a tool for enhancing service provision and fiscal responsibility. The evidence is dubious in both front. Using self-administered questionnaire and follow-up interviews, this study attempts to explain why the merger of two NYC agencies (DJJ into ACS) is incomplete after six years based on employees’ perception. The paper contends that a well-designed and carefully-negotiated merger can lead to harmony while meeting the intended goals of the new organization. The study concludes that because of insufficient efforts in the three phases of merger (pre-merger, during and post-merger), employees were oblivious to …

Organizational Change Process Milwaukee - Evaluation Overview, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The QIC-WD evaluation was conducted with the support of the Division of Milwaukee Child Protective Services (DMCPS) to determine if an Organizational Change Process intervention (Availability Responsiveness Continuity or ARC) was effective in improving workforce and child welfare outcomes.

Research Questions

Process Evaluation

1. Did the ARC purveyor follow the training curriculum with fidelity and quality delivery?
2. Did the ARC Team Leaders follow the ARC implementation model with fidelity and quality?
3. Were participants satisfied with the quality of leadership, training, and group dynamics?
4. Did participants learn the required concepts and skills?
5. What were the mediators of fidelity and training outcomes?
6. Did …

The Efficacy Of Emergency Management Certification Training In Georgia Through The Lived Experiences Of Local Emergency Managers, Jack Robby Westbrook

Doctoral Dissertations and Projects

The purpose of this hermeneutic phenomenology qualitative inquiry was to understand the efficacy of the Basic Georgia Certified Emergency Manager Program curriculum on preparing local emergency managers in each of Georgia’s eight geographical regions for their role. Emergency managers are professionals tasked with helping communities and organizations to anticipate all hazards and undertake measures to deal with disasters (McEntire 200 7). Demands placed on local emergency managers have increased significantly since the turn of the century. Between 2002 and 2020, the number and frequency of disasters have dramatically increased, and Georgia's social and economic demographics have undergone significant changes, presenting …

Relationship Between Gmdss Modernization And E-Navigation Strategy, Yijun Liu

Maritime Safety & Environment Management Dissertations (Dalian)

No abstract provided.

Research On Responses Of Container Ports To Global Pandemic, Yirui Qiao

World Maritime University Dissertations

No abstract provided.

Action Research: A Culturally Specific Case Study On Organizational Capacity-Building To Battle Addiction In The Oneida Native-American Community, Anita F. Barber, Mark Gordon

Journal of Sustainable Social Impact

The Healing Society (coded to mask) is a new and developing organization operated by a volunteer board created by Oneida Nation community members. Leaders were seeking strategic direction to build organizational capacity and sustainability for this new organization. They sought to make positive social change after a well-known community member died from an overdose. The purpose of this post-positivist, constructionist qualitative case study was to gather empirical data from the perspectives of internal and external stakeholders through a SWOT analysis. Their answers addressed: (a) the organizational strengths and weaknesses of The Healing Society to ensure short-term strength and long-term growth, …

Servant Leadership And Conflict Adaptivity In Local Government Leaders, June F. Mighty

Electronic Theses and Dissertations

Government organizations’ focus on public service provides a fertile ground for conflict due to competing interests and goals. Conflicts exist and persist because of workplace pressures such as unstable political climates, budget restrictions, technological advances, a diverse workforce, disruptive change, and organizational transformation. Although typically risk-averse, these organizations need flexible and adaptive leaders who exhibit the appropriate behaviors in the best interests of the organization and the community. Servant-leaders seem likely to demonstrate conflict adaptivity due to their focus on serving the needs of followers and other stakeholders, which may require different conflict styles at different times and in different …

Embodying Equity: Change Management Strategies For Addressing Racial Equity In Environmental Nonprofits, Brittany Jezouit

School of Professional and Continuing Studies Nonprofit Studies Capstone Projects

Recent social movements and the urgency of the climate crisis have heightened awareness of the exclusion of people of color within the environmental movement. While many environmental nonprofits are working to address racial equity within their organizations, they are often not well-equipped with the tools, tactics, and change management strategies to successfully execute their goals. Using data from case studies via qualitative interviews with local Richmond, VA environmental nonprofit leaders, this study aims to combine insights from nonprofit leaders doing racial equity work with key theories of change from the ProSci ADKAR model, John Kotter’s 8-Step Process for Leading Change, …

The Mediating Role Of Perceived Organizational Support Human Resources In The Relationship Between Spiritual Leadership As An Islamic Model And Organizational Silence, Ali Abdulhassan Abbas, Husam Hussein Shyaa

Muthanna Journal of Administrative and Economics Sciences

This research focuses on an essential truth that is when the employees find the leadership has a spiritual effect accompanied by a moderate Islamic model which is represented in mercy, charity, and faith, so they will feel that their benefits are protected and they are treated fairly, also the existence of the suitable atmosphere which leads to their perception of the organizational support and this reflects on deducing of the organizational silence behavior and appearing the positive behaviors that represented in the satisfaction and loyalty to the organization and a faith of its vision and objectives. We depend on a …

A Bibliometric Analysis Of E-Government Research, Darmawan Napitupulu

Library Philosophy and Practice (e-journal)

E-government research has increasingly been raised since ICT was used in the public sector, but it has not yet reached the maturity stage. It contributes to the high number of research published in recent years. However, there is still limited or no bibliometric analysis conducted to analyze e-government research as a whole in the last decade. The purpose of the study is to establish bibliometric analysis as an extensive review of e-government literature. The method used in this study consists of five steps: defining search keywords, initializing search results, refining search results, compiling preliminary data statistics and analyzing data. The …

Neoliberalism, Civic Identity, And Resistance: An Ethnographic Case Study Of A Community Development Organization, Erin Layne Elliott

Dissertations and Theses

Research on the marketization of the nonprofit sector and how it has come to operate in more business-like ways has been well documented in recent years. This research has largely focused on how marketization has pervaded the nonprofit sector, yet little research has been done on how business-like values and modes of acting are manifesting in nonprofits. Even less understood are the impacts marketization may have on foundational civic values in the nonprofit sector. As marketized discourses proliferate, concerns have been raised about threats to nonprofit autonomy and the sector's important civic role. This dissertation aims to fill this gap …

Factors Affecting Performance And Growth Of Food Sector Bumd Jakarta Province, Henry Mp Siahaan, Dominicus Savio Priyarsono, Amzul Rifin, Bustanul Arifin

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

Through a quantitative approach to data analysis using SEM-PLS, this research aims to identify factors that can improve the performance and growth of the food sector BUMD of DKI Jakarta Province. This research was motivated based on the fact that most BUMDs in Indonesia underperform with various causes. Total respondents were 98 employees from middle to top level management positions in three food BUMDs in DKI Jakarta. The main findings of this research are 12 indicators (inner model) which are divided into five variables in the measurement model (outer model): management, organization, human resources, finance and technology that have a …

Michigan Municipal Manager Perceptions On Lgbtq+ Inclusion: A Narrative Policy Framework Case Study, Christopher R. Surfus

Dissertations

This study explores the knowledge, attitudes, and perceptions (KAP) of municipal managers regarding the LGBTQ+ community in three Michigan cities—Grand Rapids, Holland, and Kalamazoo. The purpose is to understand managers’ beliefs and attitudes towards the LGBTQ+ community and how policies are implemented and enforced to reduce discrimination. The specific research questions deal with how the beliefs and attitudes of public managers reflect an understanding of and competency on LGBTQ+ issues, how they are affected by the presence of LGBTQ+ staff members, and how they differ from the actual policy provisions affecting the LGBTQ+ community. These questions are examined in the …

Pernet Family Health Service, Inc.: Organizational Restructuring & Change Management Best Practices, Carly Massino

School of Professional Studies

Research exhibits that between 70-75% of change initiatives fail and a major contributor to this trend is employee resistance. Although change can bring exciting growth and innovation, it can cause employees heightened stress and worsened physical and mental health outcomes. These effects are often amplified when organizations enact multiple change initiatives at once. These worsened outcomes are often a result of feelings of distress, anxiety, powerlessness, and apprehension and unknowns such as how one’s position will be affected, how operations will change, or how one fits into the change. This topic is incredibly relevant for Pernet Family Health Service, Inc., …

Factors Associated With Health Coverage Gaps And Cost Barriers To Health Services In U.S. Adults Before And After The Aca, Danielle Kilchenstein

Loma Linda University Electronic Theses, Dissertations & Projects

Background

Health law known as the Affordable Care Act (ACA) was passed in 2010 and implemented in 2014 in the U.S. It was intended to reduce cost burdens to health coverage and care.

Purpose

Self-reported health coverage gaps and cost barriers to physical, mental, dental care, and prescription medications of U.S adults before and after the implementation of the ACA in 2014 were examined to determine impacts of health reform on marginalized populations.

Methodology

Cross-sectional secondary data analysis was conducted using National Health Interview Survey Data from the Integrated Public Use Microdata Set (2010-2017). The 140,341 surveys represented an average …

Testing Of Patients First In A Real-World Setting, As A Patient Experience Accreditation Tool For Hospitals And Clinics, Carlos Bezos, Rosa M. Salazar, María Caballero

Patient Experience Journal

Many healthcare providers are developing patient experience strategies and investing in this area. Yet, patients have no means to know if a hospital is following proper patient experience standards. For this reason, it is important to certify that hospitals and clinics follow own a patient experience policy and apply patient experience standards. This is the reason why the accreditation Patients First was developed. The goal of this study is to test the accreditations’ feasibility in a real-life environment. The accreditation was tested at the Guadarrama Hospital, nearby Madrid in Spain. A mixed team between Guadarrama staff and the Institute for …

دور الوضوح الاستراتيجي في المنظمات الريادية: دراسة استطلاعية لآراء عينة من اعضاء الهيئة التدريسية في كلية الادارة والاقتصاد/ جامعة القادسية, حميدة غجير جريمخ

Muthanna Journal of Administrative and Economics Sciences

الغرض من البحث الحالي هو معرفة علاقة الوضوح الاستراتيجي والمتمثل بـ(وضوح الانشطة والاجراءات, ووضوح الاهداف, ووضوح استعمال الموارد, و وضوح دور الموظفين, ووضوح الهيكل التنظيمي, و وضوح الادوار القيادية) التي تمتلكها العينة المدروسة, في المنظمات الريادية و المتمثلة بـ (الاستقلالية, والابداعية, والاستباقية, وتحمل المخاطرة), واعتمد البحث على الاستبانة كأداة رئيسة لجمع البيانات الضرورية واللازمة لتحقيق هدفها. اذ تم توزيع (67) استمارة لتحديد مستوى توافر الوضوح الاستراتيجي والمنظمات الريادية, وعليه تم استخدام (55) استمارة صالحة للتحليل، فضلا عن انه تم استعمال مجموعة من الاساليب الاحصائية متمثل بالوسط الحسابي الموزون، والانحراف المعياري، ومعامل الارتباط البسيط بيرسون، ومعامل الانحدار البسيط. وأظهرت نتائج البحث …