Digital Commons Network^™

Interpreting Organizational Survey Results: A Critical Application Of The Self-Serving Bias, Peter A. Hausdorf, Stephen D. Risavy, David J. Stanley

Organization Management Journal

Surveys are used extensively by researchers and practitioners in organizations to measure employee attitudes and assess organizational health. Survey items can reflect a wide range of topics including employee attitudes, perceptions of management, and organizational culture. Surprisingly, the issue of whether employee focused items produce more positive employee responses (vis-a`-vis manager or organization focused items) has received little attention. Specifically, there may be self-serving biases in organizational survey responses that may lead to inaccurate diagnosing of organizational problems. We assess the impact of self-serving biases on the pattern of employee responses to organizational surveys. Results from two studies suggest that …

Leadership & Organizational Change, Terri A. Scandura Phd, Monica Sharif

Management Faculty Articles and Papers

In recent years, change has occurred within almost all organizations. Downsizing, relocations, restructuring, technological changes, mergers, process-oriented changes and people-oriented changes are happening on a daily basis. Therefore it is necessary to study the influence organizational change has on important organizational variables. We conducted a study examining reactions to different types of organizational change. We specifically looked at the extent to which employees trust their organization during different types of organizational change.

The Organizational Creativity Actualization Model: A Book Proposal, Russell Schneck

Creativity and Change Leadership Graduate Student Master's Projects

This project consists of a book proposal, including two sample chapters, that provides a vision for how organizations can effectively use creativity and creative thinking to address the rapid escalation of complexity. The working title for the book is: The Creativity Organization: Responding to the Challenges and Opportunities of Complexity. The book will explore the organizational development requirements and programs necessary to transform an organizational culture so that it will consistently and sustainably develop and support creativity. At the foundation of this discussion is the Organizational Creativity Actualization Model (OCAM). This model considers organizational creativity as a system of …

A Self-Organizing Group Within A Hierarchical Organization, Sheila Yuter

Doctoral Dissertations

This study was conducted to discover and describe the characteristics of a community of practice (CoP) and the health care system within which it formed. The study explored the relationship between a CoP of primary care physicians and a health care system that was both a hierarchical organization and a complex adaptive entity. It further examined the impact that relationship may have had on the organization’s sustainability within its environment.

A qualitative approach was used for the collection and analysis of data. Semi-structured interviews were conducted with four members of the CoP and three members of their administrative hierarchy. There …

Making Sense Of Health Care Planning In Ireland; The Street Level Public Organization (Slpo)., Vivienne Byers

Conference Papers

One of the central mechanisms of the Strategic Management Initiative (SMI) (Government of Ireland 1996) is the devolution of accountability and responsibility from the centre to executive agencies. Service planning was introduced in the Irish health care sector as part of this strategic planning ethos. This paper reports on a study that examined both the intent and the consequences of implementing legislatively mandated planning in the Irish health services, in the context of significant organizational change. In an effort to draw broader lessons, a comparison is drawn with the Canadian experience of service planning.

The choice was made to study …

Introduction To Current Empirical Research: Examining Sustainability, Donald E. Gibson

Organization Management Journal

No abstract provided.

Doing Good, Feeling Good: Examining The Role Of Organizational Citizenship Behaviors In Changing Mood, Theresa M. Glomb, Devasheesh P. Bhave, Andrew G. Miner, Melanie Wall

Research Collection Lee Kong Chian School Of Business

This study investigates whether the altruism and courtesy dimensions of organizational citizenship behaviors (OCB) regulate mood at work. Social psychological theories of mood regulation suggest helping behaviors can improve individuals’ moods because helping others provides gratification and directs attention away from one's negative mood. We capture mood states prior to and following the enactment of OCBs using experience sampling methodology in a sample of managerial and professional employees over a 3-week period. Results suggest altruism shows a pattern consistent with mood regulation; negative moods during the prior time period are associated with altruism and positive moods in the subsequent time …

Workplace Learning: Organizations, Ethics, And Issues, Craig E. Johnson

Faculty Publications - College of Business

The rhetoric surrounding workplace learning is overwhelmingly positive. Boud and Garrick (1999) declare, for example: “Learning at work has become one of the most exciting areas of development in the dual fields of management and education” (p. 1). Advocates promise that education on the job will promote economic prosperity, empower workers, foster collaboration, encourage lifelong learning, and reduce the need for organizational hierarchy (Fenwick, 1998). Government policy makers, human resource professionals, college administrators and faculty, employees, union officials, and executives all support corporate learning. Even the term “workplace learning” has positive connotations. This phrase makes older terms like “vocational education” …

The Effects Of The Attacks Of 9/11 On Organizational Policies, Employee Attitudes And Workers’ Psychological States, Amy E. Hurley-Hanson, Cristina M. Giannantonio, Heidi Carlos, Jessica Harnett, Melanie Jetta, Madeline Mercier

Business Faculty Articles and Research

Problem statement: The attacks of September 11, 2001 (9/11) on the United States have had a profound effect on organizations and their employees. These effects occurred in the days and weeks immediately following the attacks, as well as in the years since the attacks occurred. In commemoration of the tenth anniversary of 9/11, this study focuses on the impact that the attacks of September 11, 2001 have had on organizational policies, employee attitudes and workers’ psychological states. Approach: Managers were surveyed regarding the effects of 9/11 on these issues. Results: The results of the study indicate that …

A Tale Of Two Paradigms: The Impact Of Psychological Capital And Reinforcing Feedback On Problem Solving And Innovation, Fred Luthans, Carolyn M. Youssef, Shannon L. Rawski

Department of Management: Faculty Publications

This study drew from two distinct paradigms: the social cognitively based emerging field of positive organizational behavior or POB and the more established behaviorally based area of organizational behavior modification or OB Mod. The intent was to show that both can contribute to complex challenges facing today’s organizations. Using a quasi-experimental research design (N = 1,526 working adults), in general both the recently recognized core construct of psychological capital (representing POB) and reinforcing feedback (representing OB Mod), especially when partially mediated through a mastery-oriented mindset, were positively related to problem solving performance, reported innovation, and subsequent psychological capital. The implications …

Transformational Leadership Influence On Rapid Organizational Change In Procter And Gamble Global Manufacturing Operation, Timothy M. Williams Sr.

Walden Dissertations and Doctoral Studies

Most companies lack the ability to implement organizational change; over 70% of Organization Change Initiatives (OCIs) fail. This inability has negative economic and survival implications for companies. OCIs must be effective and rapid to match the high pace of change in the business environment. Transformational leadership (TL) has been linked to successful OCIs through its positive influence on employee commitment and reduced resistance to change, yet little research has been done to identify its association with OCI implementation speed. This study tested TL and change theory and their association with change implementation. It sought to determine if a relationship exists …

Blue-Collar Discourses Of Workplace Dignity: Using Outgroup Comparisons To Construct Positive Identities, Kristen Lucas

Department of Communication Studies: Faculty Publications

People generally possess a strong desire to construct positive, dignified work identities. However, this goal may be more challenging for some people, such as blue-collar workers, whose occupations may not offer qualities typically associated with workplace dignity. Interviews with 37 people from a blue-collar mining community reveal three central identity discourses about workplace dignity: All jobs are important and valuable; dignity is located in the quality of the job performed; and dignity emerges from the way people treat and are treated by others. Participants communicated these themes by backgrounding their own occupations and drawing comparisons between two outgroups, low-status, low-paid …

Exploring The Applicability Of A Lean Six Sigma Framework For Performance Excellence To K--12 Education In New York State : A Soft Systems Approach, Thomas Daniel Buccino

Legacy Theses & Dissertations (2009 - 2024)

Based on current legislation, existing accountability systems, and organizational practice reflected by present data trends, the level of academic proficiency mandated for all students enrolled in New York State public schools by 2014 will not be achieved. Coincident with demands for higher performance, schools are experiencing unprecedented financial pressures. There is an urgent need for breakthrough change in performance associated with the public educational system. This requires a change in thinking, a change in culture, and a change in practice. As a proven transformational strategy, Six Sigma combined with Lean methods have demonstrated sustained success in achieving high levels of …

The Important Role Of Change Management In Environment Management System Implementation, Mary Eileen Graham, S Ronnenberg, F Mahmoodi

Falk College Research Center

No abstract provided.

The Importance Of Leadership And Culture In Mergers, Aravind Swaminathan

CMC Senior Theses

The purpose of this paper is to show how leadership and culture are critical factors in organizational change. The vehicle through which this point is proved is by

analyzing the organizational change processes of mergers, as mergers involve

leadership and culture. Successful mergers are very rare, and it is hypothesized

that not enough attention is paid to leadership and culture during mergers. This

paper analyzes many of the factors that related to leadership and culture, such as

transparency, trust, communication, and vision. Not only does this paper analyze

these topics, but it also examines and applies a successful change strategy, …

Exploring Increased Productivity Through Employee Engagement, Wayne K. Richards Jr.

Walden Dissertations and Doctoral Studies

Disengaged employees cost U.S. companies billions of dollars annually in lowered productivity, a cost which has been compounded by the difficult economic situations in the country. The potential for increasing productivity through increased employee engagement was examined in this study. Using personal engagement theory and the theory of planned behavior, the purpose of this phenomenological study was to explore how the experiences of salaried aerospace employees affected productivity and the financial performance of an organization. Interviews were conducted with a purposive sample of 20 aerospace employees whose responses were codified and analyzed to identify themes. The analysis indicated that (a) …

Experimentally Analyzing The Impact Of Leader Positivity On Follower Positivity And Performance, James Avey, Bruce J. Avolio, Fred Luthans

Department of Management: Faculty Publications

This field experimental study examined the role that positive leadership plays in producing effective leader and follower outcomes. Specifically, a sample of engineers (N = 106) from a very large aerospace firm were randomly assigned to four experimental conditions. Two conditions involved assigning these engineers to a low and high problem complexity condition. The other two conditions represented high versus low conveyed leader positivity. The results indicated a positive relationship between the leaders’ positivity and the followers’ positivity and performance, as well as a negative relationship between problem complexity and follower positivity. The study limitations, needed future research, and practical …

The Myth Of Endless Accumulation: A Feminist Inquiry Into Globalization, Growth, And Social Change, Martha Freymann Miser

Antioch University Dissertations & Theses

This theoretical dissertation examines the concept of growth and its core assumption—that the continual accumulation of wealth is both socially wise and ecologically sustainable. The study challenges and offers alternatives to the myth of endless accumulation, suggesting new directions for leadership and social change. The central question posed in this inquiry: Can we craft a more ethical form of capitalism? To answer this question, the study examines conventional and critical globalization studies; feminist scholarship on standpoint, political economy, and power; and the Enlightenment notions of progress and modernism, drawing on a number of works, including Aristotle on the three intelligences, …

Autonomy In The Workplace: An Essential Ingredient To Employee Engagement And Well-Being In Every Culture, Marylène Gagne, Devasheesh P. Bhave

Research Collection Lee Kong Chian School Of Business

The nature of organizational life requires questioning the role of worker autonomy. An impressive amount of management research has been devoted to autonomy issues in organizations. Autonomy is at the forefront of research on job design and the management of employees. Therefore, we review evidence in the area of job design and management practices that deeply affect worker autonomy. Throughout this discussion, we evaluate the cross-cultural applicability of research and practice and offer future directions based on self-determination theory.

Urban League Of Central Carolinas – Civil Rights Organizations In A New Era: An Action Research Study Of One Organization’S Pursuit Of New Strategies, Harry L. Alston

Antioch University Dissertations & Theses

What leadership approaches and operational strategies should traditional civil rights organizations, like the Urban League, undertake to in this post-civil rights era? Specifically at the local level, what expectations must the Urban League of Central Carolinas satisfy to reassert its leadership in Charlotte? In recent years, an increasing array of social enterprises across different sectors has emerged to address failures in civil society. Civil rights organizations have long served a niche in the battle for an equitable society. However, the role of civil rights organizations in community revitalization has been diffuse and subject to fundraising constraints. I undertook this action …

Stories Of Resistance: Black Women Corporate Executives Opposing Gendered (Everyday) Racism, Cheryl D. Jordan

Antioch University Dissertations & Theses

For this research, I explored contemporary resistance strategies that Black women executives in the corporate world use to oppose negative behaviors by others associated with their race and gender. The dissertation reviews scholarship about the major role the convergence of race and gender play in the day-to-day existence of Black women. Historically, negative images and beliefs have influenced the treatment of Black women in society. These same thoughts and images affect Black women executives in today’s workplace. African-American women continue to see limited advancement to senior levels within the corporate organization, even though diversity programs abound. As leaders in the …

Collaboration And Climate Action At The Local Scale, Linda Lyshall

Antioch University Dissertations & Theses

This dissertation encompasses a case study and a Participatory Action Research project. The case study focuses on climate change mitigation activities within King County, Washington and its 39 cities and towns and discusses progress and challenges related to transportation issues, efficiency measures, and sustainability planning. The findings indicate there is a high level of activity in waste reduction, environmental outreach and education, bicycle and pedestrian promotion, tree canopy protection, sustainability policies, and green building. Other categories, such as energy efficiency, electric vehicle infrastructure, and greenhouse gas emission inventories and goal setting are on the rise. Twelve of the cities were …

How Leaders Think: Measuring Cognitive Complexity In Leading Organizational Change, Iva Vurdelja

Antioch University Dissertations & Theses

The ability to lead complex organizational change is considered the most difficult leadership responsibility. Habitual linear thinking based on sequential procedural decision making is insufficient when responding to ambiguous and unpredictable challenges and interpreting systemic variables in the context of unforeseen problems, risks, and invisible interrelationships. The purpose of this exploratory multiple case study was to expand our understanding of the structure of the thinking employed by executive leaders as initiators and enablers of complex, large-scale organizational change. The researcher integrated knowledge of adult cognitive development and organizational leadership to examine the higher forms of reasoning abilities required for dealing …

In The Midst Of Organizational Change: A Survey Of Employee Perceptions Toward Separate Accreditation For Regional Campuses At The University Of South Florida, Rhonda S. Moraca

USF Tampa Graduate Theses and Dissertations

The purpose of this study was to identify how employees in the University of South Florida System (USF System) perceived changes in their organizations and the system as a result of having separate accreditation for each campus in the USF System. This survey research provided a "snapshot" of employee perceptions at a particular point in time. The study was unique because it provided a picture of the perceptions of employees while each campus was at a different point in the organizational change process. The theoretical concept from Bolman and Deal's (2003) four frame theory was used to develop the dependent …

Eam White Paper Series: Sustainability And Innovation For Systemic Change, Dilip Mirchandani

Organization Management Journal

No abstract provided.

Using Systems Theory To Conceptualize The Implementation Of Undergraduate Online Education In A University Setting, Kathleen Dechant, Lauren Dechant

Organization Management Journal

As participants in the process of exploring how to formalize and develop undergraduate online education at the University of Connecticut, the authors share their experiences relative to the challenges of identifying and addressing the diverse factors involved in such an endeavor. Recognizing the importance of multi-level organizational change in building, integrating, and sustaining an online learning environment, they utilize systems theory as a unifying framework to better analyze the nature and impact of the changes required to create an environment to support online education within a university.

Fishing For Leadership: A Service Philosophy In Library Technical Services, Connie Foster

DLTS Faculty Publications

No abstract provided.

The Greening Of Strategic Hrm Scholarship, Susan E. Jackson, Janghoon Seo

Organization Management Journal

The topic of environmental sustainability is attracting increased attention among management scholars. Despite its importance to managers, employees, customers and other stakeholders, however, there is very little scholarship that considers the role of human resource management systems in organizations striving to achieve environmental sustainability. In this article, we propose several specific questions that such scholarship could address. By seeking answers to these questions, HRM scholars could contribute to improved organizational effectiveness and at the same time develop new theoretical models that more adequately reflect the complexity of organizational phenomena.

The Relationship Between Organizational Culture And Innovation Of Employees In Malaysia., Ng Yu Seen

Student Works (2010-2019)

A company’s organizational culture is important because it influences the organization’s actions and approaches to conducting business. It is very crucial for business to function effectively in a highly competitive, rapidly changing environment. It is recognised that innovation is of utmost importance in maintaining a proactive and entrepreneurial organization. Innovation has become widely recognized as a key to competitive success. Studies have acknowledged the existence of a relationship between organizational culture and organizational innovation and recommend that innovative organizations perform better. This study develops a theoretical framework based on Denison culture model which demonstrates the cultural traits of Involvement (Empowerment, …

Coaching Efficacy With Academic Leaders: A Phenomenological Investigation, Deanna Lee Vansickel-Peterson

College of Education and Human Sciences: Dissertations, Theses, and Student Research

The purpose of this psychological phenomenological research was to understand the efficacy of life coaching from the perspective of academic leaders. To date, not one investigation or attempt has been made towards the above stated purpose. This study includes a theoretical overview and a review of the coaching literature from Socrates (469-399 BC) to current day Humanistic theory presented in part by Roger (1902-1987). This process included data collection from five academic leaders who have been coached for at least two years. Levels of analysis of 365 statements, quote and/or comments produced finding of efficacy in life coaching with academic …