Digital Commons Network^™

Levitating Libraries To The Clouds: A Strategy For Academic Libraries, Mark Dehmlow

Charleston Library Conference

The University of Notre Dame’s Office of Information Technology is in the process of implementing a “Cloud First” strategy through which it intends to move 80% of its core technical infrastructure into the cloud by the end of 2017. The strategy advocates a tiered prioritization structure that recommends the hosting (SaaS) model for most services, the AWS (IaaS) model for fewer services, and finally on premises for a handful of the remaining services. As a campus technology partner, the Hesburgh Libraries has begun planning for moving many of our services and infrastructure into the cloud. This initiative represents a radical …

A Case Study On Ppl's Journey To Agile Transition, Jayalakshmi Tenali

Dissertations and Theses

PPL Pennsylvania Power and Light Electric Utility Company is one of the largest power and light provider. PPL was found in 1920 and since then PPL has developed and extended its business over Pennsylvania, Kentucky and Great Britain. PPL performs planning and managing of several different Agile and Traditional projects. This paper will contain the information on PPL value services and challenges faced in developing traditional projects and agile projects. Attaining and maintaining competitive advantage of the company in the market.

Challenges faced by the human resources in Agile and waterfall projects and with the implementation of using latest technical …

Threat Of Technological Unemployment: Are Hiring Managers Discounted For Using Standardized Employee Selection Practices?, Kevin P. Nolan, Nathan T. Carter, Dev K. Dalal

Personnel Assessment and Decisions

Two studies were conducted to examine the tenability of Meehl’s (1986) “threat of technological unemployment” explanation for why practitioners of employee selection resist using standardized decision-making practices. The results of Study 1 support the existence of this threat by demonstrating that practitioners received less credit for the outcomes of employment decisions when structured rather than unstructured interviews were used to evaluate candidates and analytical rather than holistic data combination was used to determine candidates’ overall evaluations. The results of Study 2 support the influence of this threat on employee selection by demonstrating that practitioners recognized the effects using the standardized …

A Comparison Of Managerial And Leadership Effectiveness Of Veteran And Civilian Developed Leaders In A Civilian Context, John C. Dexter

Human Resource Development Theses and Dissertations

Since the terrorist attacks on September 11, 2001, there has been an increase in American patriotism that has facilitated a strong commitment of U.S. employers to actively recruit and hire military veterans. These highly publicized employer veteran hiring commitments easily number in the hundreds of thousands, if not millions. However, the commitments to employ veterans does not specify how these veterans will be employed. In fact, there is wide-spread difficulty in translating military training and experience to civilian applications, and there is virtually no empirical support as to whether veterans will be more of less successful in civilian employment than …

A‌ ‌Study‌ ‌Of‌ ‌The‌ ‌Factors‌ ‌That‌ ‌Lead‌ ‌To‌ Burnout‌ ‌In‌ ‌The‌ ‌Accounting‌ ‌Profession‌, Stephen N. Kervin

Theses and Dissertations

This applied dissertation was designed to provide information on the causes of burnout to employees in the accounting profession. A review of the literature revealed research on many different industries, but a lack on research within the accounting profession. The purpose of this research study was to examine what demographic variables increase the likelihood of an employee suffering from burnout.

In order to identify the causes of burnout for accountants, this study used a descriptive research design. The research utilized the Maslach Burnout Inventory-General Survey and a demographic questionnaire.

Quantitative analysis was applied to the interpretation of the descriptive data …

The Digital Workforce And The Workplace Of The Future, Amy Colbert, Nick Yee, Gerard George

Research Collection Lee Kong Chian School Of Business

The authors reflect on ways increased prevalence of technology and digital natives entering the workplace influence how work is approached. They talk about competencies of the digital workforce and suggests both digital natives and digital immigrants could have the skills needed to utilize technology for manipulating data, problem solving, and new product creation. They comment on interpersonal relating and identity development in digital work forces, and the utilization of technology at work.

Supervisor’S Engagement And Organization Outcomes: The Mediating Role Of Employee Engagement On Task Performance And Organizational Citizenship Behavior, Romell Thomas

Human Resource Development Theses and Dissertations

Researchers have found that several positive outcomes exist when employees are in a state of engagement. Studies also show that supervisor engagement positively affects employee engagement. This study was conducted to examine how the positive affect of employee engagement as a result of supervisor engagement affects the organization outcomes of task performance and organization citizenship behavior. The researcher proposed a model of these relationships for the study.

The quantitative, cross-sectional study involved a survey to collect the 313 responses used for data analysis. Structural Equation Modeling was used to test the hypotheses. All hypotheses were supported, indicating support for the …

Emotional Intelligence: A Leader's Impact On Productivity In A Distribution Environment, Herbert Callahan

Dissertations

ABSTRACT Emotional Intelligence: A Leader’s Impact on Productivity in a Distribution Environment by Herbert Callahan Purpose: The purpose of this qualitative study was to explore and describe the impact of a supervisor’s Emotional Intelligence on the performance of the associates that work for them within a distribution environment. The research design will include assessing a supervisor’s levels of emotional intelligence through the administration of the Emotional Intelligence Appraisal®–Me Edition and will include the gathering of data through semi-structured interviews from identified associates that work with them. Methodology: Convenience purposeful sampling was used to identify supervisors within a distribution environment. A …

A Nonprofit Model In A For-Profit World: A Closer Look At Sheltered Workshops And Sustainability As An Employee Run Business, Bing Jang, Mitchell Perry, Nikolin Vangjeli, Laura Ducharme

School of Professional Studies

Historically, society has tended to isolate and segregate individuals with intellectual and developmental disabilities. Despite improvements such forms of discrimination continue to be a serious social problem. On October 11, 2011, the Department of Justice began an investigation into several state’s systems of providing vocational services to individuals with intellectual and developmental disabilities. This action came about due to several states being out of compliance around Title II of the Americans with Disabilities Act (ADA). Title II of the ADA prohibits discrimination on the basis of disability for all services, programs and activities provided to the public by state and …

Management And Telework, Arlene J. Nicholas

Faculty and Staff - Articles & Papers

This chapter discusses telework as a desirable option for workers and a valuable tool for employers to attract and retain employees. Telework's many benefits are appealing to technologically competent and confident workers. Managers may be concerned with employee accessibility, productivity and possible loss of management roles (Arnold, 2006). When Yahoo CEO Marissa Meyer banned working from home, it was described as a step backward that countered studies of increased productivity, retention and job satisfaction that could demoralize the workers (Cohan, 2013; Gaudreau, 2013). An overview of benefits, incentives, organizational examples as well as possible deterrents and management resistance are identified.

Understanding Millennial, Generation X, And Baby Boomer Preferred Leadership Characteristics: Informing Today’S Leaders And Followers, Lee-Volker Cox

Dissertations

Purpose. This quantitative study’s purpose was to describe and determine the degree of difference and importance of leadership characteristics as perceived by Baby Boom, Generation X, and Millennial generational cohort followers in STEM-related U.S.-based or headquartered aerospace and computer organizations as measured by the Multigenerational Leadership Characteristics Questionnaire (MLCQ).

Methodology. This was a cross-sectional, nonexperimental, comparative and correlational quantitative, ex post facto study. A web-based MLCQ was developed after conducting an academic literature review. Participants used a 6-point Likert scale identifying the importance of 30 characteristics with 2 aggregation questions identifying the most and least important characteristics; 408 members of …

The Moderating Effect Of Individual Employee Attributes On The Relationship Between Managerial Communication And Employee Job Satisfaction In Times Of Change, Ashley Hall

Human Resource Development Theses and Dissertations

Change is common within organizations today, and companies are seeking employees who will adapt to the changes with a minimum level of disruption to the organization. Although a large literature base exists outlining ways to implement and manage change efforts from both research and practitioner perspectives, many change initiatives do not meet expectations. A lack of communication from management has been identified as a major contributor to resistance to change. As such, managerial communication plays an integral role in the change management process. This study investigated the moderating role of three individual employee attributes (i.e., organizational trust, managerial trust, and …

Phoning It In? Examining Pre-Employment Phone Interview Procedure In Higher Education, Paul J. Antonellis Jr., Danielle Flam

Management Faculty Publications

In the United States, the employment screening process for hiring full-time faculty in higher education involves the vetting of curricula vitae, phone interview(s), and/or campus visits (Cardeiro, 2010; Shively, Woodward, & Stanly, 1999). The purpose of this research was to examine the phone interview procedure at one institute of higher education, and from there, formulate a systematic phone interviewing procedure that could be put to use at this particular university.

After conducting a review of relevant literature, the researchers engaged in action research that utilized qualitative data of 10 participants who took part in the pre-interview, professional development intervention, and …

Examination Of The Antecedents, Reactions, And Outcomes To A Major Technology-Driven Organizational Change, Ngoc Dinh Nguyen

All Graduate Theses, Dissertations, and Other Capstone Projects

The goal of this study was to test a multi-level model of organizational change that examined how various antecedents, employee reactions, and organizational and personal outcomes relate to one another. The research was conducted via online surveys and as a longitudinal study. Participants were employees at a large supply distribution company, and were a part of the Pilot implementation of a new Enterprise Resource Planning (ERP) system. Results from the study revealed that job stress was closely related to organizational commitment, job satisfaction, and psychological well-being, while change commitment was associated with higher organizational commitment and job satisfaction. Positive training …

Why Do Some Employees Readjust To Their Home Organizations Better Than Others? Job Demands-Resources Model Of Repatriation Adjustment, Yukiko Yamasaki

All Graduate Theses, Dissertations, and Other Capstone Projects

The present study applied the Demands-Resources Model (Bakker & Demerouti, 2007) to investigate factors related to repatriate adjustment. Specifically, this study proposed three organizational factors (role ambiguity, lack of work autonomy, and absence of pre-training) as job demands, which would inhibit adjustment of repatriates. The second part of this study identified three personal characteristics (openness, cultural intelligence, and proactivity) as job resources and examined whether these characteristics would minimize the negative effects of the job demands on repatriate adjustment. Repatriate adjustment was assessed as expatriate adjustment (Black & Stephens, 1989), job stress (Lambert, Hogan, & Griffin, 2007), job satisfaction (Warr, …

Exploring Professional Development For Missouri City Police Department Sergeants, Keith Jemison

All Capstone Projects

The purpose of this project was to explore creation of an organizational development program that prepares potential mid-level managerial candidates to effectively assume the responsibilities associated with the rank of Sergeant in the Missouri City Police Department (MCPD). To that end, the researcher sought to identify the Knowledge, Skills, Abilities (KSA) and/or resources, if any, perceived by internal stakeholders, more specifically holding the rank of Sergeant as well as those who supervise those holding the rank of Sergeant, to be beneficial to potential candidates who want to assume the responsibilities of the position or to those who already hold the …

The Shared Services Organizational Model In Higher Education Enrollment Management: The Application Of The Transactional Components Of The Burke-Litwin Model Of Organizational Performance And Change And The Moderating Effect Of Employee Engagement On Individual Motivation, Rosemary Cooper

Human Resource Development Theses and Dissertations

As a result of increased economic, social, and educational constraints, institutions of higher education are evaluating new approaches to operating in more restrictive environments. To mitigate these external constraints, institutional administrators are implementing organizational change structures that create efficiency, drive down costs and make the best use of human capital and technological resources. Within the last decade there has been strong encouragement from higher education pundits and consultants to implement the shared services organizational structure in higher education enrollment management divisions. Higher education institutions are borrowing the shared services organizational model from other industries and utilizing organizational change protocol from …

Examining The Influence Of Organizational Culture On Employees' Ethical Behavior In Public Sector Organizations, Richard H. Afedzie

Human Resource Development Theses and Dissertations

Much of the literature on organizational ethics attribute unethical behavior in the workplace as originating from greed, inadequate ethics training, lax ethics laws, and lenient disciplinary actions when ethical lapses do occur. While this perception advances a cogent argument, it does not examine the entire concept of unethical behavior, because it does not consider the organizational culture which clearly guides employees' ethical behavior and decision making in the organization. In this study, a basic interpretative qualitative research design was employed utilizing semi-structured interviews to investigate how organizational cultural systems, member interactions, leadership role modeling and training interventions influence employees' ethical …

A Mixed-Methods (Quantitative-Qualitative) Study To Identify The Perceived Level Of, Zeky Zardo

Dissertations

Different approaches to developing leaders have been established through various forms of self-assessment, action learning, and education and training activities (Smither et al., 2005). The existing body of research on the impact and success of college and university leadership development programs focuses heavily on undergraduate leadership programs and not graduate-level programs such as the Master of Business Administration (MBA) or the doctorate. The purpose of this mixed-methods (quantitative–qualitative) study was to identify the perceived level of transformational leadership skill development by students enrolled in a doctoral program in organizational leadership. In addition, it was the purpose of this study to …

Recognizing Occupational Stress: A Case Study Of Admission Staff In A For-Profit Nursing College, Carie L. Powers

All Theses And Dissertations

While numerous studies have looked at the influence of occupational stress on employees, less is known about the effects on employees in the for-profit higher education industry. Admissions advisors in particular must endure cyclical pressures to fill classes to ensure a college’s financial viability. A criterion sample of 12 admissions advisors employed at a for-profit nursing college with campuses located throughout the United States were interviewed. The participant criterion sample specifically sought to include advisors who enroll pre-licensure nursing degree-seeking students.

The purpose of the study was to acquire a richer understanding of nursing admissions advisors’ convergence of personal recognition …

Training "In A Good Way": Evaluating The Effect Of A Culturally Responsive Pre-Training Intervention On Learning And Motivation, Adam Thomas Murry

Dissertations and Theses

Employee Training and Development (T&D) is a crucial component to an organization’s success and its ability to remain competitive. Although researchers in the field have discovered ways to enhance the effectiveness of training programs through the design, delivery, and evaluation process, research has not provided empirically-based recommendations for how to best train individuals whose cultural backgrounds may influence receptiveness of training curriculum. This is particularly relevant for employees whose cultural groups have been historically discriminated against, where cultural norms implicit in the training design may be met with resistance on behalf of the trainees. In the field of multicultural education, …

Training Needs Of A Worldwide Military Exchange Salesforce, Chelsea Camarda

OTS Master's Level Projects & Papers

The problem of this study was to determine the training needs of a worldwide military exchange salesforce to enhance their ability to train store personnel on product knowledge and customer service at military exchange stores.

An Examination Of The Volunteer Coordinator's Influence On Church Volunteers' Intent-To-Continue At The Largest Protestant Churches, Jason Berton Golden

Dissertations

Volunteers contribute to the production of goods and services by easing the burden of the paid workforce while not increasing costs. Today’s volunteers tend to be highly trained, skilled professionals looking for a place to invest their time and skills. Churches are the largest single recipient of many volunteers’ efforts. Despite this fact, volunteerism is on the decline in churches.

Once recruited, attrition rates can climb as high as 40% in the first 12 months following training of volunteers. Therefore, the greatest challenge churches face is turnover. Not only does turnover lead to reduced production; it also incurs added expenditures …

A Career Stage Perspective On Employees' Preferred Psychological Contract Contributions And Inducements, Chin Heng Low, Prashant Bordia

Research Collection Lee Kong Chian School Of Business

The employer–employee relationship is underpinned by a psychological contract, referring to employees’ beliefs about the exchange of employee contributions and employer inducements. While there is limited understanding of how employers can shape psychological contracts to meet employees’ needs and aspirations, meeting these needs requires understanding employees’ preferences for psychological contract contributions and inducements. The authors propose that career stage models can be used to achieve such understanding. Using the career stage models of Dalton, Thompson, and Price (1977) and Super (1957), insights are derived into the preferred contributions and inducements at various points in an employee’s career lifecycle. These insights …

Enhancing The Cohesiveness Of A Cognitive Diverse Team: The Role Of Leadership, Upatham Atiwate

Human Resource Development Theses and Dissertations

Researchers have been interested in the concepts of leadership, cognitive diversity, and team cohesiveness and much research has been done in these areas separately. The uniformity of the topics is still lacking in terms of the relationship among these variables. This research set out to explore the relationship between cognitive diversity and team cohesiveness as it was enhanced by the different leadership characteristic traits. These leadership characteristic traits consisted of charisma, individualism, and empowerment. The multiple regression analysis method was used to study the relationship among these variables. Based upon data collected from a sample of 1,015 participants in six …

Warrior Information Network- Tactical Human View Models & Analysis, Holly A. H. Handley, Cansu Kandemir, Elnaz Dario

Engineering Management & Systems Engineering Faculty Publications

The Human View collects and categorizes data to provide information and analyses on the human component of a system. This organization of human system data helps to understand what the impact of the technology on human performance may be. The first phase of this project completed exploratory work on different Human View techniques in the context of the Warrior Information Network - Tactical (WIN-T) system. This included creating a high-level diagram to provide a conceptual realization of a General Purpose User (GPU) interacting with the WIN-T system, creating engineering diagrams using the System Modeling Language (SysML) to render the Human …

The Landwarnet School, The Army Learning Model, And Appreciative Inquiry: How Is A Centralized Training Organization Improved By Introducing Decentralization?, Lisa Jayne Stamper

College of Graduate Studies: Theses & Dissertations

This exploratory, qualitative case study describes how a centralized training organization (LandWarNet School) was improved by introducing decentralization (Army Learning Model) toward “the best competitive position” or "sweet spot," defined by Brafman and Beckstrom (2006) as “enough decentralization for creativity, but sufficient structure and controls to ensure consistency” (pp. 189, 191). Any presence of the six chaordic elements of a decentralized organization, as described by Hock (1999), was also considered.

LandWarNet School (LWNS) trains approximately 6000 US Army Soldiers annually and is centrally organized. The new Army Learning Model (ALM) is a vision for a more decentralized training approach where …

Powerlessness Within A Budget-Driven Paradigm: A Grounded Theory Leadership Study From The Perspective Of Michigan Corrections Officers, Timothy Michael Eklin

Antioch University Dissertations & Theses

This study explored the lived-experiences of 15 correctional officers and 5 sergeants working in adult state-operated prison facilities in Michigan. In particular, this qualitative grounded theory study revealed the impact that budget driven decision-making had on the lives of correctional officers: its effect on institutional custody, security, and safety. The study finds that many recent policy changes resulted in a sense of powerlessness expressed by the participants of the study. Participants found themselves in a precarious position, situated in between the prison population and the administration. Having an understanding of how correctional officers make meaning of their work in relation …

A Mixed Methods Study: Dimensions Of Cross-Cultural Professional Success: Experiences Of Western Women Living And Working In Eastern Cultures, Tami J. France

Antioch University Dissertations & Theses

In this world of global interconnectedness women continue to develop cross-cultural careers and their experiences impact and influence global scholarship and practice. Through this study, the relationships, resources, and characteristics that support female expatriate success were explored, with additional focus on the role of mentor and coach relationships. The mixed-methods study was conducted using a sequential approach to research that began with one-on-one semi structured interviews with ten professional women from the United States and Canada working or formerly working in China and Hong Kong. A survey was designed based on the interview findings. Professional women from western countries working …

The Influence Of Selected Demographic And Perceptual Characteristics On The Perceptions Of Distance Education Among Faculty At A Research Extensive University In The Southeastern Region Of The United States, J Gerard Richard

LSU Doctoral Dissertations

The primary purpose of this study was to determine the influence of selected demographic and perceptual characteristics on the culture and desirability of Distance Education among faculty at a research extensive university in the southeastern region of the United States. The study was conducted using a survey research design. The electronic survey was distributed to full and part time faculty of the College of Agriculture at Louisiana State University using faculty email addresses provided by the college. The survey instrument consisted of questions concerning demographic characteristics, perception of Distance Education, culture of Distance Education, desirability of Distance Education and extent …