Digital Commons Network^™

Examining Generational Differences In The Workplace: Employee Engagement Practices And Their Impact On Retention Of Different Generations Of Human Resources Employees In Higher Education, Lamija Basic

Dissertations

Purpose: The purpose of this quantitative study was to identify the employee engagement practices that Baby Boomer, Generation X, and Millennial human resources (HR) employees in four-year private institutions of higher education (IHEs) in southern California perceive as most important to their retention. The secondary purpose of the study was to determine the similarities and differences between the engagement practices considered most important for retention by Millennial HR employees compared to Baby Boomer and Generation X employees in IHEs.

Methodology: A quantitative descriptive, nonexperimental research design was selected for this study. The population included three generations of HR professionals working …

Investigating Capability Development Management For The Air Force Strategic Development Planning And Experimentation (Spde) Office, Sarah M. Pak

Theses and Dissertations

The Air Force provides unique capabilities for the defense of our nation. Capabilities do not come to fruition instantly; they must go through a development process. Managing the development of a capability is a difficult but necessary task. In 2016, a report from the Air Force Studies Board prompted the Air Force to focus on the Capability Development Process and its improvement. In response to the report, the Strategic Development Planning & Experimentation (SDPE) Office was formed. The SDPE Office is tasked to support Enterprise Capability Collaboration Teams (ECCTs), which are, in turn, tasked to research and solve prominent issues …

Cultivating Agile Organizational Culture: Addressing Resistance To Change In Bureaucratic Government Organizations, Michael P. Mclane

Theses and Dissertations

Resistance to change is a phenomenon that affects organizations almost universally. All organizations large and small are continuously challenged to adjust, evolve and innovate to gain or maintain competitive advantage and mission effectiveness. Alarmingly high failure rates are reported: 30-70% of change initiatives falling short of their prescribed intent or never attain the desired results. This research investigates how bureaucratic governmental organizations can address this truth, and how leadership can cultivate a flexible, agile culture that is more adaptable to the demands of constant change. This study uses case study methodology and qualitative research methods aid in the understanding of …

Exploring The Relationship Of Burnout, Retention, And Tenure Between Full-Time Professors Teaching In A Traditional Brick-And-Mortar Environment And Full-Time Professors Teaching In A Fully Online Environment, Scott Dunbar

Doctoral Dissertations and Projects

The purpose of this study was to examine the effects of educational delivery as it related to burnout in full-time college professors in a Southern California Christian university. The problem addressed was examining the relationship of full-time faculty burnout between two educational delivery methods, traditional brick-and-mortar educational delivery and fully online educational delivery, in a Southern California Christian university. This study was significant as the phenomenon of burnout in relation to brick-and-mortar full-time professors and online full-time professors had yet to be researched in a Southern California Christian university. In addition, burnout in online faculty members had rarely been studied …

Understanding How Transformational Leaders Inspire Employee Engagement In Rapidly Changing Environments, Michael Coleman

Doctoral Dissertations and Projects

Over the past five years, North Carolina community colleges have experienced a plethora of rapid changes, which can have a negative impact on employee engagement. Individuals who possess a transformational style of leadership typically inspire employees to engage in their work despite a rapidly changing environment. The specific business problem in this research study was a lack of understanding of how transformational leaders in North Carolina community colleges were inspiring employees to engage in their jobs during a rapidly changing environment. To address this significant issue, the researcher interviewed a group of senior transformational leaders from various community colleges within …

Innovating Onsite Or Coordinating Online? An Exploration Of How Knowledge Practices Shape The Onsite And Online Collaboration Interplay Across The Lifecycle Of Collaborative Communities, Paula Ungureanu, Carlotta Cochis, Stefano Rodighiero, Fabiola Bertolotti, Elisa Mattarelli, Fabrizio Montanari, Matteo Rinaldini, Anna Chiara Scapolan

Faculty Publications, School of Management

This paper inquires about how collaborative communities configure online and onsite collaboration practices throughout their lifecycle, paying specific attention to how knowledge practices and online-onsite collaboration practices interplay. While previous literature shows that the same online and onsite collaboration practices can be both good and bad for an organization’s ability to generate new knowledge, we show that this insight can be better understood at the light of an organization’s lifecycle. By studying the evolution of a collaborative community of designers, we show that different stages of development afford different types of community structuring, identity processes and knowledge practices, which in …

Professional Development In Libraries: One Size Does Not Fit All, Patricia D. Sobczak, Agnes K. Bradshaw

VCU Libraries Faculty and Staff Publications

With the constantly changing landscape in 21st century libraries, it would seem that professional development would be more important than ever. However, research indicates that few libraries have formal professional development programs and there are mixed messages from library leaders regarding the necessity and importance of professional development. It is no secret that libraries always seem to be facing budget cuts and funding for professional development is often seen as a low priority. We were curious to understand how professional development is viewed and executed in other academic libraries.

Professional development means different things to different people. To some, professional …

Individual And Organizational Culture Predictors Of Participation In Training And Development Activities Among Student Affairs Professionals, Andrea Adams-Manning

UNF Graduate Theses and Dissertations

Organizational culture substantially impacts employee motivation, employee behavior, and employee participation in professional development activities. In the field of Student Affairs, it is critical for employees to regularly participate in professional development activities to stay up-to-date with understanding today’s students’ needs and meeting federal and state demands. This study examined what individual and organizational culture factors predict participation in professional development activities among student affairs professionals at higher education institutions. For this study, 354 participants from various public and private institutions were emailed an anonymous web-based survey. Field theory served as the theoretical foundation giving perspective as to how external …

Turnover Intentions Among South African It Professionals: Gender, Ethnicity And The Influence Of Pay Satisfaction, Rennie Naidoo

The African Journal of Information Systems

The South African ICT industry is struggling with high turnover despite the relatively high remuneration packages it offers to its gender and racially diverse IT professionals. This study explored pay satisfaction levels and its relationship with job satisfaction, organizational commitment, and turnover intentions. Survey responses from 158 IT professionals were subjected to descriptive, correlation and regression analysis. The results show that, irrespective of gender or race, employees generally have low pay satisfaction, low organizational commitment, and only moderate job satisfaction levels. However, black ethnic groups did show a difference in their appraisals of pay satisfaction, expressing slightly lower pay satisfaction …

Talent Management: Hiring And Developing Engaged Employees, Chuck O'Bryan, Anne Marie Casey

Publications

Talent management, which includes intentional work design, leadership development, and employee engagement, is a growing trend in the world of commerce, both domestically and globally. This article provides a review of the literature on talent management and explores ways in which this human resource management concept might be applicable to higher education and libraries.

Upgrading Lmss: Understanding Faculty Perceptions And Use For Improved Implementation, David A. Jeffrey Ph.D., Randy J. Siebold Ph.D.

Adventist Online Learning Conference / Conferencia de Aprendizaje en Línea

Adventist schools are in a constantly changing academic environment and are under consistent pressure to implement the latest technologies, such as Learning Management Systems (LMSs). This research study seeks to provide a better understanding of faculty perceptions of their LMS. We explore factors leading to successful faculty use of LMSs.

Organizational Transformation That Supports Community Employment, Amie Lulinski, Tibisay Guzmán, Avery Valins, Thinkwork! At The Institute For Community Inclusion At Umass Boston

All Institute for Community Inclusion Publications

A presentation at the American Association on Intellectual and Developmental Disabilities (AAIDD) Conference in Harford, Connecticut, on June 27, 2017.

Combating Workplace Violence: An Evidence Based Initiative, Diana L. Giordano

Evidence-Based Practice Project Reports

Patient/visitor violence against healthcare (HC) employees is a type of workplace violence (WPV) and considered a dangerous hazard within HC occupations (Bureau of Labor Statistics, 2015). Lack of recognition of the true incidence and underreporting of WPV may contribute to a false sense of security within a HC facility (HCF). Therefore, fully addressing the problem may be met with administrative resistance, resulting in poor employee perceptions of support and commitment for a zero-violence environment. A retrospective analysis was conducted on the HCF’s online incident reports, security request calls, and data from a previously deployed WPV employee survey. The emergency department …

Umass Memorial Healthcare Information System Job Ladder, Matthew Simoncini, Vamsi Kavuru, Antariksh Nanda, Tahaseen Mahaboob Basha, Vikram Patil

School of Professional Studies

The capstone project report emphasizes the importance of a job ladder and the need of an hour to implement it at UMASS Memorial health care. The scope of this project is to create a well-established job ladder at UMASS with pre-defined standards on job levels related to Information Technology department that would facilitate in hiring, developing and promoting employees at various stages.

Leader Behaviors For Sustaining The Implementation Of Lean Methodologies In Multi-National Companies: A Qualitative Case Study, Gary Vance

Doctoral Dissertations and Projects

Increasing global competition has led many business leaders to implement Lean methodologies to drive operational improvement and deliver increased customer satisfaction. However, not all business leaders have been successful in sustaining Lean implementation with the majority failing within the first three years. In addition, the challenge related to implementing Lean in multi-national companies is exacerbated by the cultural differences associated with the various business units involved. Recent research has suggested that business leaders who have sustained their Lean implementations have utilized specific behaviors to do so. Therefore, this study explored how leaders of multi-national companies utilized specific behaviors to sustain …

The Knowledge Worker And Upskilling: Can Instructional Design Frameworks Help?, Susan W. Brown

Instructional Design Capstones Collection

This paper explores how knowledge workers face uncertainties in the job market and how workers sustain a decades-long career in the midst of technology changes and globalization pressures. In particular, this paper asks how knowledge workers self-assess knowledge gaps, discover appropriate learning opportunities, demonstrate mastery, and promote credentials across decades-long careers. Interviews with 8 knowledge workers in educational publishing, an industry undergoing workforce changes due to market disruption, provides real-world context to this research question. Taking into account various theoretical frameworks offered for adult education and also reviewing the realities of the postmodern workplace, the paper outlines the hurdles impairing …

The Dynamics Of Gender Identity And Implicit Bias Impacting Women's Executive Leadership Development Programs And Female Executive Leadership Coaching, Emelina Belle

M.A. in Leadership Studies: Capstone Project Papers

“The significant problems we face cannot be solved at the same level of thinking we were at when we created them.” - Albert Einstein

The implicit gender bias and stereotypes in our society continue to impact gender diversity in executive leadership roles within organizations. The critical demand of high-potential talented female leaders to fill the gap in the corporate pipeline of senior executive positions continues to increase in our global world. Our technologically advanced society impacts this demand, the global climate of organizational change, the competition in products and services, and the impact of implicit bias and gender stereotypes influence …

A Mixed-Methods Study: Self-Efficacy And Barriers To Participation In Workplace Wellness Programs, Massiel Perez-Calhoon

Dissertations

America needs a healthy workforce to sustain the country. The scourge of obesity continues to plague Americans despite government initiatives such as the Affordable Care Act and wellness programs in the workplace to combat this epidemic. However, despite initiatives to make America healthy, barriers continued to impede the nation’s health. Lack of awareness and sensitivity to what motivates individual participants versus group participants built formidable barriers to accessing all workplace employees equitably. The purpose of this study was twofold. First, the intent of this study was to explore the relationship between self-efficacy and the impact on participation and engagement when …

The Relationship Between Transformational Leadership Style And Employees’ Perception Of Leadership Success In Higher Education, Tatrabian Jackson

Doctoral Dissertations and Projects

The problem addressed examined whether two merged academic institutions was successful in implementing a transformational leadership style within the united organization. Successful leadership cannot be limited to the perception of only the leader, but must include the perceptions of the follower as well. The focus of this study was to investigate the relationship between transformational leadership style and the employee’s perception of leadership success. This research study provides the opportunity to advance the fields of organizational change, management, and academics by examining the success of transformational leadership through the perception of the employees in higher education as it related to …

How To Conduct A Mini-Ethnographic Case Study: A Guide For Novice Researchers, Patricia I. Fusch Ph.D., Gene E. Fusch, Lawrence R. Ness

The Qualitative Report

The authors present how to construct a mini-ethnographic case study design with the benefit of an ethnographic approach bounded within a case study protocol that is more feasible for a student researcher with limited time and finances. The novice researcher should choose a design that enables one to best answer the research question. Secondly, one should choose the design that assists the researcher in reaching data saturation. Finally, the novice researcher must choose the design in which one can complete the study within a reasonable time frame with minimal cost. This is particularly important for student researchers. One can blend …

Social Media Sites Use Intensity And Job Burnout Among The U.S. And Thai Employees, Peerayuth Charoensukmongkol, Murad Moqbel, Sandra Gutierrez-Wirsching

Information Systems Faculty Publications

This research explored the effect of social network sites (SNS) use intensity in the workplace on three aspects of job burnout. The data were collected from non-teaching employees from universities in the U.S. (N = 174) and in Thailand (N = 182). Results from partial least squares regression revealed some evidence of the u-curve relationship between SNS use intensity and depersonalization in both countries. However, the u-curve relationship between SNS use and lack of personal accomplishment is only supported in U.S. samples. This suggests that while a moderate degree of SNS use at work tends to lower burnout, a high …

A Foundation For Understanding Knowledge Sharing: Organizational Culture, Informal Workplace Learning, Performance Support, And Knowledge Management, Shirley J. Caruso

Literacy, Leadership, and Development Faculty Publications

This paper serves as an exploration into some of the ways in which organizations can promote, capture, share, and manage the valuable knowledge of their employees. The problem is that employees typically do not share valuable information, skills, or expertise with other employees or with the entire organization. The author uses research as well as her graduate studies in the field of Human Resource Development (HRD) and professional career experiences as an instructor and training and development consultant to make a correlation between the informal workplace learning experiences that exist in the workplace and the need to promote, capture, and …

A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams

International Journal of Applied Management and Technology

First-line supervisors in U.S. retail organizations are unable to resolve nearly 34% of typical daily customer problems for their organizations. The purpose of this single-case study was to explore the strategies retail supermarket managers have used to improve first-line supervisor problem solving abilities within a retail supermarket company in Winston-Salem, North Carolina. Data were collected from semistructured interviews with four retail store manager participants with a successful record of improving first-line supervisor problem solving abilities. Based on inductive data analysis and methodological triangulation of the data collected, four themes emerged after the data analysis: (a) the importance of communicating expectations …

Testing A Theory Of Sense Of Community And Community Responsibility In Organizations: An Empirical Assessment Of Predictive Capacity On Employee Well-Being And Organizational Citizenship., Neil Boyd, Branda Nowell

Faculty Journal Articles

This paper attempts to advance our understanding of the experience of community in organizational settings by empirically testing a theory of sense of community responsibility (SOC-R) in relation to traditional measures of sense of community [SOC] on outcomes of employee well-being and organizational citizenship. Findings support the notion that SOC is a better predictor of employee well-being while SOC-R more strongly predicts organizational citizenship behavior. The findings add new knowledge to the literature on the experience of community in organizations, and represent an important contribution to our understanding of the factors that drive employee action and well-being at work.

Managers' Network Change And Their Promotability During A Merger, Wookje Sung

Theses and Dissertations--Management

I investigate whether cross-functional or cross-organizational networking following a large corporate merger and acquisition improves managers’ career outcomes. Previous research on networks and career success has focused on stable organizational environments, finding that large, open networks with many structural holes are most advantageous because of superior information benefits and control power, while closed networks provide redundant information that is unhelpful career-wise. However, I suggest that while dense, closed networks formed within knowledge (functional) or identity (legacy organization) boundaries might be detrimental to executives’ future promotability, closed networks are helpful if they are created across those boundaries. These ties help to …

Sitting With Nellie; Mentoring Relationships In The Office Of The Revenue Commissioners, Kieran Healy

Theses

Mentoring is a powerful HRD tool that has been shown to have a positive impact on career development and play a significant role in the psychosocial support of employees in the workplace. There is no definitive definition of mentoring or a clear concise methodology of how it works but it does work and has been shown to do so time and time again in a multitude of settings and organisations.

Mentoring in Revenue is a mixture of the formal and informal and supports training courses and on the job training in equal measure. This dissertation will focus on mentoring in …

An Examination Of The Awareness And Practices Of Human Resource Professionals In How They Are Measuring The Effectiveness Of Employee Reward Practices, Eva Bermingham

Theses

Human Resource (HR) Analytics and the benefits that can be gained Irom the utilization of such has become a contemporary topic of interest in recent years. To clarify, HR Analytics is simply an evidence based approach to management. The prevalence of globalization and increased market competitiveness has commanded that organizations work more efficiently. The power of the use of HR Analytics in creating these unique business specific efficiencies can no more be ignored, and it has become ob\ious that Human Resources in its continuous evokitba has placed a greater focus on the business results that existing data can bring them …

Leadership Styles, Organisational Culture And Learning Organisational Capability In Education Industry: Evidence From Egypt, Dr. Maha Ahmed Zaki Dajani, Dr. Mohamed Saad Mohamed

Business Administration

We aim in this study to explore the interaction between three constructs: leadership style, organisational culture, and organisational learning capacity. In addition to that, we investigated the validity of this trio relationship in both public and private Egyptian universities situated in Greater Cairo area. A quota sampling procedure was used to recruit 298 academicians - 186 from public universities and 112 from private universities. Significant correlations were obtained between transformational and transactional leadership style and organisational learning capacity dimensions. However, the moderating effect of organisational culture in the relationship between leadership styles and organisational learning capacity was not reported. Lastly, …

Five Potential Barriers To Lms Usage, John Contrado

Instructional Design Capstones Collection

This paper began as a needs assessment investigating low Learning Management System (LMS) usage at a worldwide technology corporation. Subsequently, the company in question underwent a number of personnel changes and decide to forgo the needs assessment. As such, this paper became a review of research literature related to LMS usage barriers, with the intentions of identifying potential causes of low LMS usage in corporate environments. The review of the existing literature identified five major potential barriers to LMS usage. Because of the nature of the process, these are generalized broad barriers that can easily be identified and discovered in …

Psychological Contract Violation And Affective Commitment: The Mediating Effect Of Cynicism And The Moderating Effect Of Employees’ Expectations, Sahar Mohamed Badawy, Mohamad Saad Mohamad Pro

Business Administration

This research is building on the previous research by examining both the mediating effect of cynicism and the moderating effect of employees’ expectations on the psychological contract violations–affective commitment relationship among academic staff in private universities in Egypt. A sample of 395 academic members responded to a four-part questionnaire measuring research variables (psychological contract violation, affective commitment, cynicism, and employees’ expectations). Cynicism was found to partially mediate the violation – affective commitment relationship. Further, employees’ expectations were found to moderate the violation – cynicism relationship. These results were discussed in light of extant literature. Research limitations and implications were reported