Digital Commons Network^™

Framing Matters: The Influence Of Group-Image Threat On Reactions To Affirmative Action Policies, Kisha S. Jones, Anuradha Anantharaman, Anjali Bhatt

Personnel Assessment and Decisions

Affirmative action (AA) attempts to rectify the institutional effects of prior employment discrimination toward minority groups. Although AA has played a large role in increasing workplace diversity, organizations may vary in their perspectives towards diversity itself, ranging from a sole focus on increasing diversity to appreciating the value diversity may add. Support for AA has been considered as a form of White identity management (Knowles, Lowery, Chow, & Unzueta, 2014) and is impacted by the extent to which White people experience group-image threat to their racial identity. Our findings suggest that the level of group-image threat experienced by White people …

Big-Data Talent Analytics In The Public Sector: A Promotion And Firing Model Of Employees At Federal Agencies, Rabih Neouchi

Operations Research and Engineering Management Theses and Dissertations

Talent analytics is a relatively new area of focus to researchers working in analytics and data science. Talent Analytics has the potential to help companies make many informed critical decisions around talent acquisition, promotion and retention. This work investigates data science to predict “shiny star” employees in the U.S. public sector, defined as top-notch performers over the years of a given time span. Its scope falls within talent analytics, also called people analytics, a relatively new research area.

We clean a data set made available by the U.S. Office of Personnel Management (OPM) and present two models to predict the …

The Art Of The Rebrand: Utilizing Strategic Communications To Obtain Employee Buy-In During A Rebrand, Samantha Azizo

Student Theses and Dissertations

The purpose of this study is to identify how organizations can effectively communicate with employees during a rebrand in order to obtain their acceptance of the changes, otherwise known as employee buy-in. Prior research has found that employee acceptance of a rebrand is a contributing factor towards a successful rebrand; however, prior research fails to determine how the rebrand can be best communicated to employees to obtain their buy-in. The research performed for the study took place in two parts. First, 142 online surveys probing employee and consumer perception about rebranding were performed. Secondly, three semi-structured interviews with professionals who …

Community College Grow Your Own Leadership: A Phenomenological Study Of Employee Perceptions Of Individual And Organizational Leadership Development, John Delozier

Electronic Theses and Dissertations

Community colleges often face challenges with leadership as a result of retirements and turnover. In reaction to these challenges some community colleges have developed Grow Your Own (GYO) leadership development programs. Although the topic of leadership and leadership development has been researched extensively, more research is necessary concerning GYO programs and their perceived impact on participants and their colleges. This study was designed to determine the perceived development of GYO participants as well as the perception of a GYO’s impact on the organization. Guilford Technical Community College (GTCC) in Greensboro, North Carolina has had a GYO program for 30 years. …

Exploring Workplace Spirituality In The Context Of Work Teams, Nandini O. Mcclurg

Human Resource Development Theses and Dissertations

The topic of spirituality has been widely explored by scholars, researchers, and organizations in an effort to understand human responses to life endeavors and to individuals’ relationships to society at large and to work environments more specifically (Giacalone & Jurkiewicz, 2010a, 2010b). Spirituality has been associated with a person’s desire to perform meaningful work and to feel connected with the community that is being served through this work (Chalofsky, 2003; Fagley & Adler, 2012). Since most adults spend a large amount of their productive hours at work pursuing meaning and purpose in their jobs (Madden, 2015), the concept of workplace …

Retention, Matthew Molinaro

The Review: A Journal of Undergraduate Student Research

Employee retention in the 21th century reflects how companies keep their employees motivated and well prepared for the challenges in the workplace. In this paper, I apply the concepts of motivation and how employers keep their employees. I also emphasize the costly effects of a employee leaving the organization, both as a dollar and emotional standpoint.

Exploring The Perceptions Of Leaders In Investor-Owned Utilities In California On Managing Organizational Change Initiatives, Maria Liza Legaspi

Dissertations

Purpose: The purpose of this qualitative study employing in-depth interviews was to identify the strategies and practices executive leaders and midlevel managers of investor-owned utilities (IOUs) perceive are effective in creating employee acceptance and support of organizational change and to identify the supports and barriers executive leaders and midlevel managers perceive as affecting employee acceptance or resistance to organizational change in IOUs.

Methodology: A qualitative research design enabled the capture of deeper thoughts and insights of executive leaders and midlevel managers of 4 IOUs in California. The study delved into the strategies and practices used by IOUs that are perceived …

A Study Of The Effectiveness Of Growing Leaders Through Team Building And Continual Learning, Bruce Robert Lotarski

Doctor of Education (Ed.D)

Team building and continual learning methods have become transdisciplinary, and the effectiveness of these approaches have yet to be fully appreciated across industries. Training, coaching, and team building may alleviate many of the challenges for positioning talent with organizational change. Organizational leaders should provide direction and support with team building by clarifying and prioritizing goals before inducing innovative initiatives (Peralta, Lopes, Gilson, Lourenço, & Pais, 2014). Setting transparent goals and commitment is characteristic of mature groups, which team building may help develop (Peralta et al., 2014). Four goals for team members at the group level are to set goals, assign …

Milwaukee Selects A Workforce Intervention: Organizational Culture & Climate, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Division of Milwaukee Child Protective Services (DMCPS) of the Wisconsin Department of Children and Families (DCF) will be implementing and testing an organizational culture and climate intervention called ARC, which stands for Availability, Responsiveness, & Continuity. ARC is an organizational change process that has improved outcomes in mental health settings by: 1) introducing core principles to guide service improvement efforts, 2) embedding research-based organizational components for service improvement, and 3) fostering attitudes necessary for ongoing service improvement. DMCPS employs approximately 185 State employees. These employees conduct initial child protective service assessments, oversee ongoing case management services delivered by private …

The Way Of The Servant Citizen: Building, Mindfulness And Reverence For Work (Bmw): A Thematic Synthesis Of Servant Attributes From Servant Leadership, Organizational Citizenship Behavior And The Servanthood Of Jesus, Ramon Ma. Nicolas V. Molano

The Journal of Values-Based Leadership

The servant-first is central in writings on servant leadership and the biblical Jesus on becoming servants. A servant-first on its own volition seeks to serve, and to serve first the welfare of others before their own, and it does not necessarily hold a formal leadership position. The study introduces the term servant citizen to refer to one who is servant-first and an ordinary member of community. The study aimed to provide leaders, educators and trainers with teachable content that aids in the formation of servant citizens ─ more than nominal service-providers ─ from organization members. The study’s starting reference was …

Supportive Supervision And Resiliency Ohio - Coach Ohio Flyer 2019, Ohio Department Of Job And Family Services, Quality Improvement Center For Workforce Development

Other QIC-WD Products

What is Resilience? Resilience is a person’s ability to “bounce back” from hardship or a difficult situation. What is Resilience Alliance? Resilience Alliance is a series of weekly group sessions to create an improved, healthier work environment and help staff develop skills and behaviors that promote their physical and psychological well-being. The goals are to: • Decrease stress by enhancing resilience skills, increasing social support and changing the organizational culture • Help participants regulate their emotions and not engage in avoidance behaviors in response to traumatic situations • Reduce symptoms of secondary traumatic stress • Increase self-efficacy, collaboration and job …

Evaluating Coaching Programs, Elza Mylona, Richard Van Eck

Teaching, Leadership & Professional Practice Faculty Publications

Take home points

1. Program evaluation depends on the goals; the clearer they are, the more effective the program will be.
2. Evaluation models are powerful tools, but expertise in using them is critical.
3. Evaluation begins before, and continues after, the intervention itself.
4. Success criteria should be defined and stakeholders’ participation ensured before choosing evaluation measures.

The Changing Nature Of Work, Leadership, And Organizational Culture In Future Ready Organizations, Saloni Dhir

CMC Senior Theses

Abstract

The relationship between individual and organizational performance is a key challenge for leaders in modern organizations, especially with the current disruption in technology and innovation. This thesis is a literature review and compilation of the relevant empirical evidence on various processes of industrial groups and organizational characteristics such as the changing nature of work, leadership, and company culture in detail. I investigate the complex challenges that millennials and organizations are facing in the current VUCA work environment as well as their potential responses to these changes. I map out the evolution of the concept of work and compare changes …

Employee Performance, Well‐Being, And Differential Effects Of Human Resource Management Subdimensions: Mutual Gains Or Conflicting Outcomes?, Chidiebere Ogbonnaya, Jake G. Messersmith

Department of Management: Faculty Publications

The human resource management (HRM) literature supports the idea that coherent systems of HRM practices can induce attitudinal effects when perceived subjectively by employees. Recently, scholars have proposed that subdimensions of HRM systems exist and account for variance in outcomes. This study explores differential effects of three subdimensions of HRM systems (skill‐, motivation‐, and opportunity‐enhancing HRM practices) on employee innovative behaviors and well‐being. Our predictions are based on the mutual gains perspective, which specifies positive relationships between HRM practices and employee performance, and the conflicting outcomes perspective that links HRM practices to higher job demands and stress. Using data from …

An Intersectional Perspective On Diversity In Environmental Regulatory Agencies: A Case Study Of Women Of Color And Their Liminal Position Of Identity In South Florida, Leah A. Ramnath

Cal Poly Humboldt theses and projects

Diversity statistics from environmental agencies nationwide reveal overall growth and improvement in gender and racial composition of employees. However, although women occupied over half of leadership and staff positions, most were white women. The Regulatory and Economic Resources office, an environmental regulatory agency in south Florida, is exceptional as a majority of their employees are women of color. Although there has been continuous development of diversity initiatives by environmental agencies nationwide, perspectives of how women of color are experiencing the environmental workplace are underrepresented when reporting diversity data.

My study aims to understand the complex role of diversity in environmental …

Testing The Structural Invariance Of Affective Commitment On Unethical Pro-Organizational Behavior Across Clan And Hierarchy Organizational Culture Types, Julia A. Fulmore

Human Resource Development Theses and Dissertations

Unethical pro-organizational behavior (UPB) is concerned with employees’ engagement in unethical conduct for the benefit of the organization that is immoral and/or illegal. Research findings on motivators of UPB show some contradictory findings that need to be resolved. Considering the empirical findings that clan culture discourages unethical behavior while hierarchy culture encourages unethical behavior along with the contradicting empirical findings between affective commitment and UPB based on samples with different cultures, this study sought to empirically assess the contradictory findings in the literature by testing the structural invariance of affective organizational commitment on UPB based on the two organizational of …

Optimization Of Organizational Design, Dyin Ogawa, Guilherme Esmael, Manoel Burg, Patricia Soares

Graduate Student Works

This study aims to present new techniques that airlines can use in order to gain efficiency through human resources allocation, to keep up on track with the challenging and constant-moving environment of aviation industry. As the classical hierarquical structure that dominates most of the airlines today is not a prone environment for the changes proposed, researchers will explore human resources optimization using the optimization software Lindo, mixed with concepts and techniques of Agile Methodology, such as evaluation score and talent mapping to develop a model for the best match between employees’ and tasks of Avianca Brasil Project Department, considering productivity …

Bim And Project Management In Aec Industry, Nazanin Kamyab

Dissertations and Theses

Building Information Modeling has altered project managers’ role in architecture, Engineering and Construction (AEC) industry. In theory Building Information Modeling (BIM) has promised the project managers to enhance communication and collaboration aspect of managing their projects, thus increasing the efficiency and success rate of the AEC industry projects. However, in real world application, project managers had challenges and barriers with BIM implementation into their processes. This study intends to highlight the main characteristics of the BIM, its benefits, barriers and risk management capabilities to elaborate on why BIM adoption has been slower than anticipated. Based on quantitative data collection through …

What’S Broken? Not The Mold, Susan Vroman

The Journal of Values-Based Leadership

Changing workforce demographics indicate that flexible work arrangements (FWA) are appreciated and valued by employees, yet employers still resist their support. While not explicit in their rationale, managerial mindsets may hold that deviations from historical ideal worker frameworks detract from performance potential. As this continues, mothers are especially stigmatized for using FWA as it differs from traditional, male hegemonic behaviors. Overlaying the case of a rising executive with a study of historical management theory, it may take until Generation Y is fully entrenched in leadership for a différance to break the mold in FWA acceptance.

Organizational Communication And Individual Behavior: Implications For Supply Chain Risk Management, Scott Duhadway, Steven Carnovale, Vijay R. Kannan

Management Faculty Publications

Risk is a significant issue for supply chain managers. Not only must they contend with multiple dimensions of risk in decision‐making, they must reconcile decision‐making with broader organizational interests. This study examines the influence of organizational communication regarding supply chain risk on individual decision‐making strategies and the perceptions of risk. A multi‐stage experimental design is applied, in which decision‐makers make decisions across three dimensions of risk and adjust their risk‐taking behavior after being presented with organizational communication regarding supply chain risk levels. The relationship between organizational communication and the perceptions of supply chain risk is then explored after decision‐makers are …

The Impact Of Emotional Intelligence On Effective Leadership In The Military Production Factories (Mpf) In Egypt, Safaa Sshaaban

Business Administration

Emotional intelligence is one of the most important personal trait linking to leadership in a way of assisting and developing the desired skills needed for those leaders applying effective leadership. There is a lack in the research literature related to leadership style in the Military Production Factories (MPFs) sector in Egypt. There is great attention and initiative to the reform in governmental sector in Egypt. This study considered as a baseline study for identifying the dominant leadership style in MPF. Military production industry sector includes 20 factories and companies lead by the Ministry of Military production (MOMP). The factories produced …

Picking Up The Pieces: Managing People During And After A Reorganization, Catherine B. Soehner

Library Philosophy and Practice (e-journal)

Libraries need to change rapidly in response to advances in technology, expectations of users, funding, and other pressures from both inside and outside the library. Often library administration/management reorganizes personnel, duties, and departments to accomplish new goals and to shift focus of library services. Both during and after a reorganization, employees respond to the changes in a wide variety of ways, ranging from acceptance and positivity to anger and resistance. Fortunately, administrators and managers have a variety of tools available to help employees deal with change and to move them toward success. There are many books and articles on the …

Collaborative Leadership In Action, Maureen Scully, Catherine R. Bates

Center for Collaborative Leadership Publications

The 46 fellows in the 2018 cohort of the UMass Boston Emerging Leaders Program worked with seven community partners on projects of strategic importance to these nonprofit and government organizations. The fellows contribute their professional skills and discover collaborative leadership through practice. The theme of our public symposium is “Collaborative Leadership in Action.” The fellows shared their insights about what collaborative leadership involves – its challenges and benefits – and what they take back to their workplaces.

An Exploration Of Barriers To Integration Of Strategic Human Resource Development In The United States Fire Service: An Interpretative Phenomenological Analysis Of Chief Officers' Perceptions, Jon D. Musgrave

Human Resource Development Theses and Dissertations

Trends in the current human resource development (HRD) literature emphasize the role that integration of strategic human resource development (SHRD) practices has on organizational effectiveness (Garavan, 1991; Garavan, 2007; Gilley & Gilley, 2003; Gilley & Maycunich, 2000; Ruona & Gilley, 2009; Wright, 2007). The United States Fire Service currently views human resource development as a management practice to be utilized by the chief officer to address vocational or technical skills (Stowell, 2004). This interpretative phenomenological analysis (IPA) qualitative study explored the beliefs, attitudes, and perceptions of chief officers in the United States Fire Service to further understanding of barriers to …

A Case Study Of Congregational And Search Committee Desired Leadership Qualities In A Senior Pastor, David Fowler

Human Resource Development Theses and Dissertations

The purpose of this case study that utilized an inductive qualitative research approach was to uncover desired leadership qualities in a senior pastor. Membership numbers are dwindling for religious organizations as the landscape of the United States becomes more secular. Studies reveal that negative issues with ineffective leadership within these organizations impact congregational health and membership decline. Within the context of leadership’s futility, studies need to be conducted to identify qualifiers of effective leadership in religious organizations, as a lack of research has been conducted concerning religious organizational leaders. Specifically, churches in the Southern Baptist Convention, a conservative conglomerate of …

A Self-Assessment Of Hrd Competency Development In Undergraduate Students: Indigenous Project-Based Learning Experience, Kendra Hall

Masters Theses, 2010-2019

In the field of human resource development, the literature and research suggest that in order for students to become proficient practitioners in a global business world, there is a need for the inclusion of diversity education. The purpose of this study is to understand student’s perceptions of their competency development after a semester-long engagement with an Indigenous organization. The current study examines HRD undergraduate student’s competency development, using the Association for Talent Development (ATD) standards and focuses on the global mindset foundational competency. The participants completed a retrospective pre-post self-assessment to measure their competency development prior to and after the …

Exploring Churn And Alignment Between Retention And Occupational Culture As Perceived By Professional Truck Drivers, Catherine M. Cole

Dissertations

Despite advances in logistics software and increased driver pay, the trucking industry continues a historic wave of human capital risks in the form of driver turnover and driver shortages. Previous efforts to understand the phenomenon of driver turnover rely heavily on supply chain, transportation, and logistics based disciplines. The current study provides a human capital ontology towards understanding professional truck driver perceptions. Within the interpretive framework of pragmatism, the study applied a simultaneous ethnographic and phenomenological research design to explore the phenomenon of churn and professional truck driver perceptions of environmental alignment between trucking industry retention strategies and the occupational …

Investigating Three Approaches Of Using Personality To Predict Competency-Based Performance, Blaine Gaddis, Brandon Ferrell

Personnel Assessment and Decisions

Organizations often use competencies to drive human capital initiatives such as recruitment, selection, training, and promotion. To serve such organizations, practitioners now offer various competency-based research solutions incorporating personality assessments to predict these competencies. Each approach begins by mapping competencies from an organization’s model to scientific models backed by synthetic and content validity evidence to align personality dimensions with each competency. This helps determine which personality dimensions drive performance for each competency. In this paper, we compare scale-based profiles, subscale-based algorithms, and scale-based algorithms to investigate the consistency of scores across methods and how effective each method is in predicting …

Managing Business Process Transformation Projects Using Contextual Hybrid Agile Methodology, John Tu

Dissertations and Theses

Business and business processes never cease to change, and this is especially true with today’s accelerating pace of changing business environment. Executives and project teams in both traditional and Agile organizations across industries have been increasingly motivated to find a flexible project management methodology that can work well and can be readily customized in the context of each of their own organization.

This thesis seeks to first abstract the concept and practices of the Agile methodology by examining the hallmarks of both traditional and Agile project management through comparison. It then constructs a contextualized model by identifying key characteristics of …

Adopt Agile Methodology For Building Wealth Management Platform Building, Mandar Shripad Kulkarn

Dissertations and Theses

Agile software development is becoming very important software development methodology in the IT world because it is iterative and its agility. This research shows how the agile methodology helps to deploy the project smoothly by saving time and money. This research also shows the benefits of adopting agile than following traditional procedure. The result of the research would help to adopt and implement the agile methodology and would help to achieve the business goals.