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Developing An Instrument To Observe And Evaluate Assessment System Maturity, Royce L. Robertson, Martha J. Larkin Apr 2019

Developing An Instrument To Observe And Evaluate Assessment System Maturity, Royce L. Robertson, Martha J. Larkin

Journal of Educational Research and Practice

Maturity models fill the need for a measure of overall growth in how outcomes assessment is defined and how feedback informs improvement to meet internal and external expectations at individual institutions of higher education. An exploratory qualitative study was conducted to develop an instrument, the Assessment System Maturity Matrix (ASMM), to observe and evaluate outcomes assessment system maturity. Research procedures included conducting a literature review and comparing business, software, and limited education maturity models; administering self-reported questionnaires to higher education outcomes assessment professionals; and piloting the instrument. Data collection results provided the ideal criteria for the ASMM design and content …


Case Study - The Organization And Promotion Of Health Services, Cindy Ramos Rico, Sarah Freschi Apr 2019

Case Study - The Organization And Promotion Of Health Services, Cindy Ramos Rico, Sarah Freschi

The International Undergraduate Journal For Service-Learning, Leadership, and Social Change

Our eight-week partnership took place in Cochabamba, Bolivia. Cochabamba is the third largest city in Bolivia with a population of 630,587. Our group partnered with Pro Mujer, an international microfinance organization founded in El Alto, Bolivia in 1990. Pro Mujer’s vision, as detailed on their website, is “a Latin America where all women thrive” and their mission is “to empower underserved women to achieve their full potential”. Pro Mujer empowers the women they serve through providing access to microfinance loans and communal banks, capacity-building workshops, and health services.


White Faculty Perceptions Of Diversity And Diversity Work, Ariane Hutchins-Newman Apr 2019

White Faculty Perceptions Of Diversity And Diversity Work, Ariane Hutchins-Newman

Theses and Dissertations

Higher education has become increasingly diverse over the past 100 years. Women and people of color have integrated and, in many cases, assimilated into the academy. However, not all groups have gained access equally. While certain groups, such as women, have experienced measurable growth, African Americans have lagged in their presence within the academy. Representation of Black scholars in the faculty has been constant over a nearly 20-year period. Black faculty comprised 5% of the faculty in 1998 and 6% of the faculty in 2015. Colleges and universities dedicate significant resources to diversity and inclusion. However, there continues to be …


Culturally Responsive Literacy Instruction, Kimberly M. Jones-Goods Apr 2019

Culturally Responsive Literacy Instruction, Kimberly M. Jones-Goods

Journal of Research Initiatives

This qualitative study examined the incorporation of culturally responsive literacy instruction. The purpose was to explore teachers’ perception of effective culturally responsive literacy and instruction and ways in which the participants implemented culturally responsive literacy instruction. This study identified and explored three themes affecting three ways in which the participants incorporated culturally responsive literacy into their classrooms. The findings of this qualitative study align with literature on culturally responsive literacy instruction.


Rogers Introduces New Wellness Resources For Stress Management, Brit Blalock Mar 2019

Rogers Introduces New Wellness Resources For Stress Management, Brit Blalock

Browse All News

No abstract provided.


2019 March 11 - University Council Agenda And Minutes, University Council, East Tennessee State University Mar 2019

2019 March 11 - University Council Agenda And Minutes, University Council, East Tennessee State University

University Council Agendas and Minutes

No abstract provided.


Privilege, Bias, And Cultural Competence: An Examination Of How Lived Experience Shapes Academic Advising Practices, Jennifer Englert-Copeland Mar 2019

Privilege, Bias, And Cultural Competence: An Examination Of How Lived Experience Shapes Academic Advising Practices, Jennifer Englert-Copeland

Graduate Theses, Dissertations, and Capstones

As college campuses become increasingly diverse, the need for multicultural awareness among faculty and staff has become a critical component of student success. Though rising diversity among students promotes a rich and more robust learning environment (Gurin, 1999; Gurin, Dey, Hurtado, & Gurin, 2002; Hurtado, 2007; Sleeter & Grant, 1994) and correlates with various positive educational outcomes (Hu & Kuh, 2003; Umback & Kuh, 2006), student affairs and higher education professionals may be ineffective when managing and responding to diversity. For faculty and staff within community college settings, the need for multicultural awareness, including awareness of privilege and bias, is …


Gateway To Student Satisfaction: A Mixed Methods Study For Redesigning Student Services From A Legacy Model To A 21st Century One-Stop Model, Debora Rivera Feb 2019

Gateway To Student Satisfaction: A Mixed Methods Study For Redesigning Student Services From A Legacy Model To A 21st Century One-Stop Model, Debora Rivera

Theses and Dissertations

The purpose of this study was to explore the student experience, in a One Stop Center at a public comprehensive community college located in the Mid-Atlantic region. This study utilized an explanatory sequential mixed methods analysis to assess the perceived impact of the centralization of functions on student satisfaction. Using expectation confirmation theory, customer satisfaction theory, and the researcher's professional experiences as a framework, the data collected allowed insight into the student experiences within an integrated one stop student service delivery environment. Five key findings demonstrated that further exploration of student needs and more frequent evaluation of services to meet …


A Scoping Review Of Challenges And The Adaptation Process In Academia: Implications For Occupational Therapy Educators, Maria Concepcion C. Cabatan, Lenin C. Grajo, Erlyn A. Sana Jan 2019

A Scoping Review Of Challenges And The Adaptation Process In Academia: Implications For Occupational Therapy Educators, Maria Concepcion C. Cabatan, Lenin C. Grajo, Erlyn A. Sana

The Open Journal of Occupational Therapy

The fulfillment of role expectations and responsibilities as one builds an academic career can be challenging. Increased demand for occupational therapy faculty merits examination of academic experiences from the literature. This study describes the experiences of educators using adaptation models (Savickas & Porfeli, 2012; Schkade & Schultz, 2003) as a theoretical lens. Arksey and O’Malley’s Scoping Study Framework (2005) was used in the study. Researchers reviewed literature from 2005-2017 from four databases. Researchers analyzed 28 articles from higher education and the health professions using quantitative and qualitative methods. Twenty-two of the 28 articles were published from 2010-2017. The studies analyzed …


Graduate School News Highlights, Otterbein Office Of Graduate Programs Jan 2019

Graduate School News Highlights, Otterbein Office Of Graduate Programs

Graduate School

Newsletter that provides updates and highlights from the Graduate School at Otterbein University.


Thriving In Students Of Color At A Predominantly White Institution, Travis J. Trotman Jan 2019

Thriving In Students Of Color At A Predominantly White Institution, Travis J. Trotman

Master of Arts in Higher Education (MAHE) Theses

Every year, students of color across the United States diversify their university campuses; in return, many of them fail to engage with their peers or succeed in their class work due to feelings of neglect or fear that contribute to a lack of engagement and success. To begin to explore the challenges students of color face when enrolled at a predominantly white institution, one must look into how their experiences help or hinder their thriving.

Beyond surviving in a college environment, thriving conveys a student’s full engagement in his or her intellectual, social, and emotional experiences. A sense of psychological …


News From The Graduate School - Masters Of Business Administration, Otterbein Office Of Graduate Programs Jan 2019

News From The Graduate School - Masters Of Business Administration, Otterbein Office Of Graduate Programs

Graduate School

Newsletter that provides updates from the Graduate School and the MBA Graduate Program.


2018-2019 Financial Summary, Morehead State University. Budget & Financial Planning Office. Jan 2019

2018-2019 Financial Summary, Morehead State University. Budget & Financial Planning Office.

Morehead State University Financial Summaries Archive

2018-2019 Financial Summary of Morehead State University.


The Impact Of Socioeconomic Status On College Students’ Experiences, Shaafi A. Farooqi Jan 2019

The Impact Of Socioeconomic Status On College Students’ Experiences, Shaafi A. Farooqi

Pitzer Senior Theses

This qualitative research project examines the role of socioeconomic status in shaping the experiences of students attending Pearson College, an elite liberal arts college in Southern California. One hour-long, semi-structured interviews were conducted with ten Asian Pacific Islander Desi American (APIDA) students in order to better understand APIDA student experiences and their views on the college’s efforts to support class-based diversity and inclusion. Findings include insights into challenges faced by college students, how they understand privilege and identity, and where college students find support. These results have implications for Pearson College, and similar liberal arts colleges, to implement changes to …


The Sotl Scaffold: Supporting Evidence-Based Teaching Practice In Educational Development, Laura Cruz, Kathryn Cunningham, Brian Smentkowski, Hillary Steiner Jan 2019

The Sotl Scaffold: Supporting Evidence-Based Teaching Practice In Educational Development, Laura Cruz, Kathryn Cunningham, Brian Smentkowski, Hillary Steiner

To Improve the Academy: A Journal of Educational Development

This article presents a scholarship of teaching and learning (SoTL) scaffold, a conceptual model designed for educational developers (and others) who support the values, practices, and production of the SoTL, both on their campuses and beyond. The SoTL scaffold explicates distinct support levels, ranging from spark to lead, each of which call for differentiated strategies and programs to be used by Centers for Teaching and Learning (CTLs) and similar units.


Finding A Fulcrum: Positioning Ourselves To Leverage Change, Laurie L. Grupp, Deandra Little Jan 2019

Finding A Fulcrum: Positioning Ourselves To Leverage Change, Laurie L. Grupp, Deandra Little

To Improve the Academy: A Journal of Educational Development

Educational developers are called to serve as thought leaders, change agents, and advocates while also working to fulfill the teaching and learning mission of their centers. Research on change leadership informs our understanding of the work, yet may not go far enough to describe the complex roles, responsibilities, and positions of educational developers. In this study, we analyze survey and interview data to explore the meta-competencies that guide the work of developers as they navigate a shifting landscape and serve as “levers” for change.


Rankism In Higher Education: A Critical Inquiry Of Staff Experiences, Erin M. Christensen-Mandel Jan 2019

Rankism In Higher Education: A Critical Inquiry Of Staff Experiences, Erin M. Christensen-Mandel

Higher Education: Doctoral Research Projects

Missing from the discussions of inequitable treatment of employees in higher education are the experiences of staff members. In work interactions, staff are frequently treated differently (often as inferiors), depending on their level of education and their role in the hierarchy on the non-academic side of an institution (Anonymous, 2006; Young, Anderson & Stewart, 2015). This difference in treatment has been termed, “rankism” in the broad sense or “hierarchical microaggressions” for smaller incidents and is especially troublesome as higher education is presumed to create upward mobility and lead towards a more equitable society (Young et al., 2015).

The research questions …


Martin School Alumni Survey, Carl Sims Jan 2019

Martin School Alumni Survey, Carl Sims

MPA/MPP/MPFM Capstone Projects

The Martin School of Public Policy and Administration is subject to reaccreditation from the Network of Schools of Public Policy, Affairs, and Administration (NASPAA) every seven years. To initiate the reaccreditation process, the Martin School must conduct a programmatic self-study that analyzes the program’s mission, governance, faculty, students, competencies, resources, and communication. The self-study is beneficial not only for the purpose of reaccreditation but also can better inform the school’s strategic planning process

To assist in providing the self-study relevant data, the Martin School can solicit information from its alumni. Alumni data can be used to establish how well the …


Organizing The Organizational Communication Course: Content And Pedagogical Recommendations, Sarah E. Riforgiate, Ali L. Gattoni, Erika L. Kirby Jan 2019

Organizing The Organizational Communication Course: Content And Pedagogical Recommendations, Sarah E. Riforgiate, Ali L. Gattoni, Erika L. Kirby

Journal of Communication Pedagogy

Organizational communication extends beyond communication that takes place in an organizational context to the ways communication is used to organize and facilitate activity. This article is designed to enhance organizational communication pedagogy practices by highlighting foundational concepts and content areas that should be included in undergraduate organizational communication courses. Additionally, four active learning assignments, including case studies, applied organizational communication theory papers, organizational audits, and media assignments, are described to enhance student engagement with class material and to assess student learning. Finally, the article includes common issues to help educators anticipate concerns and plan effective classroom strategies.


Journal Of Communication Pedagogy, Complete Volume, 2019 Jan 2019

Journal Of Communication Pedagogy, Complete Volume, 2019

Journal of Communication Pedagogy

No abstract provided.


Multifaceted Contents And Techniques For Designing Health Communication Courses, Maria Brann, Laura Russell Jan 2019

Multifaceted Contents And Techniques For Designing Health Communication Courses, Maria Brann, Laura Russell

Journal of Communication Pedagogy

Health communication courses explore health phenomena from various angles. Whether focusing on interpersonal and organizational relationships or addressing community and national campaigns, instructors may choose from various contents to design these courses. This essay highlights critical questions, contents, and activities useful for instructors seeking information for designing health communication courses. Moreover, the authors reflect on sensitive issues unique to these courses that instructors should take into consideration when teaching.


การพัฒนารูปแบบกระบวนการแปลงสภาพองค์การสู่ตําแหน่งทางยุทธศาสตร์ของมหาวิทยาลัยเอกชนไทย, พิธากรณ์ ธนิตเบญจสิทธิ์ Jan 2019

การพัฒนารูปแบบกระบวนการแปลงสภาพองค์การสู่ตําแหน่งทางยุทธศาสตร์ของมหาวิทยาลัยเอกชนไทย, พิธากรณ์ ธนิตเบญจสิทธิ์

Chulalongkorn University Theses and Dissertations (Chula ETD)

การวิจัยครั้งนี้มีวัตถุประสงค์เพื่อวิเคราะห์ปัจจัยการเปลี่ยนแปลงและผลกระทบที่มีต่อมหาวิทยาลัยเอกชนไทยในอนาคต ประเมินศักยภาพความพร้อมของมหาวิทยาลัยเอกชนไทยสู่ตำแหน่งทางยุทธศาสตร์ และนำเสนอรูปแบบกระบวนการแปลงสภาพองค์การสู่ตำแหน่งทางยุทธศาสตร์ของมหาวิทยาลัยเอกชนไทย ประชากรและกลุ่มตัวอย่างในการวิจัยนี้แบ่งออกได้ 5 กลุ่ม รวมจำนวน 33 คน ใช้วิธีการเลือกแบบเจาะจง ได้แก่ 1) กลุ่มผู้ที่ให้ข้อมูลปัจจัยการเปลี่ยนแปลงและผลกระทบที่มีต่อมหาวิทยาลัยเอกชนไทย ได้แก่ ผู้บริหารด้านนโยบายการอุดมศึกษา ผู้แทนคณะกรรมการองค์กรเครือข่ายการบริหารมหาวิทยาลัยเอกชนไทย อธิการบดีหรือผู้บริหารระดับสูงของมหาวิทยาลัยเอกชนไทย และผู้แทนองค์กรภาคธุรกิจ จำนวน 10 คน 2) กลุ่มผู้ที่ให้ข้อมูลเกี่ยวกับจุดเน้นและการประเมินตนเอง ได้แก่ ผู้ประเมินการประกันคุณภาพระดับสถาบันตามเกณฑ์เครือข่ายการประกันคุณภาพมหาวิทยาลัยอาเซียน เกณฑ์คุณภาพการศึกษาเพื่อการดำเนินการที่เป็นเลิศ เกณฑ์สำนักงานรับรองมาตรฐานและประเมินคุณภาพการศึกษา (องค์การมหาชน) และเกณฑ์สำนักงานคณะกรรมการการอุดมศึกษา จำนวน 8 คน 3) กลุ่มผู้ที่ให้ข้อมูลเกี่ยวกับการผลิตบัณฑิตตามจุดเน้นที่เป็นตำแหน่งทางยุทธศาสตร์ ได้แก่ ผู้แทนองค์กรภาคธุรกิจ ภาครัฐ และ รัฐวิสาหกิจ จำนวน 6 คน 4) กลุ่มผู้บริหารมหาวิทยาลัยเอกชนไทยที่ทดลองใช้เครื่องมือที่ผู้วิจัยได้พัฒนาขึ้น จำนวน 1 สถาบัน และ 5) กลุ่มผู้ทรงคุณวุฒิและผู้บริหารสถาบันอุดมศึกษาเอกชน จำนวน 7 คน ในการจัดทำการสนทนากลุ่ม สำหรับเครื่องมือที่ใช้ในการเก็บรวบรวมข้อมูล ได้แก่ แบบวิเคราะห์สาระ แบบสัมภาษณ์ แบบตรวจสอบและประเมิน ซึ่งเครื่องมือวิจัยทุกชุดได้รับการตรวจสอบจากผู้ทรงคุณวุฒิ ผลการศึกษาพบว่า มหาวิทยาลัยเอกชนไทยจำเป็นต้องปรับตัวโดยการแปลงสภาพองค์การไปสู่จุดเน้นหรือตำแหน่งทางยุทธศาสตร์ มหาวิทยาลัยต้องประเมินศักยภาพความพร้อมของสถาบันใน 2 ด้าน คือ บริบทและองค์ประกอบ ซึ่งจะทำทราบถึงระดับศักยภาพและความพร้อมในด้านต่าง ๆ การศึกษาพัฒนารูปแบบกระบวนการแปลงสภาพองค์การสู่ตำแหน่งทางยุทธศาสตร์ของมหาวิทยาลัยเอกชนไทย ประกอบไปด้วย 4 ขั้นตอน ได้แก่ 1) การประเมินเพื่อการแปลงสภาพองค์การ 2) การวางแผนการแปลงสภาพองค์การ 3) การนำโปรแกรมการแปลงสภาพองค์การไปสู่การปฏิบัติ และ 4) การตรวจสอบ ติดตามการแปลงสภาพองค์การ ประกอบการใช้กลยุทธ์การดำเนินงาน (PRIME) เพื่อยกระดับและพัฒนาศักยภาพความพร้อมในมิติต่าง ๆ สู่ตำแหน่งทางยุทธศาสตร์ ทั้งที่เป็นมิติความพร้อมเชิงบริบทของมหาวิทยาลัยและมิติความพร้อมเชิงองค์ประกอบให้บรรลุผลตามเป้าหมายร่วมกัน โดยรูปแบบกระบวนการแปลงสภาพองค์การสู่ตำแหน่งทางยุทธศาสตร์ของมหาวิทยาลัยเอกชนไทยตามผลการศึกษานี้สามารถเรียกชื่อว่า “4 Trans-Process Model”


West Virginia University’S Changing Mission In The 21st Century, Katlin Swisher Jan 2019

West Virginia University’S Changing Mission In The 21st Century, Katlin Swisher

Graduate Theses, Dissertations, and Problem Reports (ETD)

In the midst of the ongoing shifts of the perception of higher education and the public’s question of the role and value of public universities, West Virginia University has simultaneously experienced institutional change through five different presidential administrations in a decade. As seen through WVU’s historical context as the state of West Virginia’s land-grant, flagship, research university, the institution has and continues to face many administrative, policy, and contextual changes as it strives to meet its strategic goals and operationalize its mission. Through document analysis and interviews with key officials, this qualitative, multi-case study seeks to understand how WVU’s mission …


Come Together: Inclusive Leadership And Public Relations Education, Heather Paige Preston Jan 2019

Come Together: Inclusive Leadership And Public Relations Education, Heather Paige Preston

Antioch University Dissertations & Theses

Multiple voices from educational and professional arenas have called for change in the way in which public relations undergraduates are prepared to navigate complex communication challenges in the 21st century. Some scholars have advanced leadership as a way to address this change, identifying the undergraduate public relations curriculum as the ideal place to introduce future practitioners to leadership as a way to better prepare them to initiate and participate in positive social change in complex contexts. However, scholars have neither made in-depth connections with leadership theory and practice, nor provided a framework for designing a curriculum for incorporating leadership into …


Gender Competency In Public Administration Education, Nicole Elias, Maria J. D’Agostino Jan 2019

Gender Competency In Public Administration Education, Nicole Elias, Maria J. D’Agostino

Publications and Research

Sex and gender are evolving identity categories with emergent public policy and administration needs. To respond to the diverse landscape of sex and gender issues in the public sector, greater competency is needed. This research will contribute to the body of work on sex and gender in public administration by asking the following questions: (a) what do graduate students in Master of Public Administration (MPA) programs know about gender competency, (b) have graduate students learned gender competency in their MPA coursework, and (c) how can gender competency in MPA education be further developed and promoted? This study provides a critical …


Assembling A Hispanic-Serving Institution: A Campus Landscape Analysis Of A Hispanic-Serving Institution, Brenda Lee Jimenez Sifuentez Jan 2019

Assembling A Hispanic-Serving Institution: A Campus Landscape Analysis Of A Hispanic-Serving Institution, Brenda Lee Jimenez Sifuentez

Electronic Theses and Dissertations

Post-secondary educational spaces are often thought of as a backdrop to where education takes place. Architectural designs are seen as neutral sites; however, higher education institutions are sites of ideological production and therefore, fundamental exercises of power (Ford, 2017). The study of campus landscapes is relevant to uncovering and illuminating larger social issues of (in)equality in higher education. Literature regarding campus landscapes is scarce and this study seeks to demonstrate how the study of campus landscapes is both materially "real" and socially constructed. This study takes place at a four-year institution of higher education that has received the Hispanic Serving …


An Oral History Exploration Of Change At The University Of Kentucky Following The Virginia Tech Shooting, Marianne R. L. Young Jan 2019

An Oral History Exploration Of Change At The University Of Kentucky Following The Virginia Tech Shooting, Marianne R. L. Young

Theses and Dissertations--Educational Policy Studies and Evaluation

Following the mass shooting at Virginia Tech on April 16, 2007, institutions of higher education appeared to restructure themselves and change the way that they worked with students who may pose a risk to self or others. They formed committees, sometimes known as Communities of Concern, to help review these concerns and respond appropriately. The purpose of this study was to examine how the Community of Concern Committee at the University of Kentucky was developed following the incident at Virginia Tech. Particular attention was focused on the change and learning that took place. Using the frames of single-loop and double-loop …


Health Care Improvement Initiative: Outcomes And Impact Of An Academic-Practice Partnership Between A Large Integrated Health System’S Nurse Scholars Academy And The University Of San Francisco School Of Nursing And Health Professions, Ryan Fuller Dec 2018

Health Care Improvement Initiative: Outcomes And Impact Of An Academic-Practice Partnership Between A Large Integrated Health System’S Nurse Scholars Academy And The University Of San Francisco School Of Nursing And Health Professions, Ryan Fuller

Master's Projects and Capstones

By December 2018, a large integrated health system’s Nurse Scholars Academy (NSA) will have financially-sponsored 64 registered nurses to return to school through a strategic academic-practice partnership program at the University of San Francisco (USF). Referred to as ‘Nurse Scholars,' health system employees elected to return-to-school through NSA. As a five-year initiative, NSA was at risk for not receiving additional funding beyond 2020 without a thorough outcomes analysis that articulated the outcomes to executive leadership.

This health system employs more than 23,000 registered nurses in Northern California (NCAL). The NSA is a region-wide effort to accelerate academic progression, leadership development, …


The Organizational Structures Of Instructional Design Teams In Higher Education: A Multiple Case Study, Jason Drysdale Dec 2018

The Organizational Structures Of Instructional Design Teams In Higher Education: A Multiple Case Study, Jason Drysdale

Electronic Theses and Dissertations

This study investigated how organizational structures influence leadership over online learning initiatives for dedicated instructional designers in higher education. A qualitative research method was used for within-case analyses for 3 individual universities and a comparative case analysis of all 3 studied institutions. Purposive sampling was used to identify each university that participated and operated within 1 of 3 organizational structure profiles. Data were collected through document analysis and semistructured interviews with participants in 3 key roles at each institution: dedicated instructional designer, online faculty member, and online learning administrator. The organizational structure that most positively influenced the ability for dedicated …


Mission Enactment And Strategic Enrollment Management At Jesuit Universities, Drew Roberts Dec 2018

Mission Enactment And Strategic Enrollment Management At Jesuit Universities, Drew Roberts

Doctoral Dissertations

The larger neoliberal environment that is driving all of higher education has left Jesuit universities and their leadership to face two problems. First, the ability for Jesuit universities to uphold their social justice inspired mission and offer an affordable and accessible liberal education is being threatened because they are pricing out those they seek to serve. Second, there is a growing disconnect between the espoused mission of Jesuit universities and the decisions that their leaders and administrators make to run the enterprise.

This explanatory case study seeks to understand the ways senior-level strategic enrollment officers at Jesuit universities experience and …