Digital Commons Network^™

Extending Athlete Reputational Crises: Theorizing Underperformance Crises And The Flip Appeal, Lillian B. Feder, Diana Zulli

College of Communication Faculty Research and Publications

Crisis management scholarship recommends matching crisis response with crisis type to repair reputational damage. However, focusing on the corporate context has limited our understanding of crisis types and available responses. One crisis context yet to be extensively explored is sport/fan interactions online, an increasing site for athlete crises. This article addresses this gap, developing a theoretical framework for underperformance crises, where online publics perceive athletic underperformance as a norm violation that merits excessive hate toward athletes. Using the crisis case of basketball player E. J. Liddell, whose underperformance during a 2021 March Madness game resulted in widespread online harassment, we …

Developing A Framework For Equitable Media Literacy Practice: Voices From The Field, Patrick R. Johnson, Melissa Tully, Bobbie Foster, Paul Mihailidis, Srividya Ramasubramanian, Shannon Burth, Emily Riewestahl

College of Communication Faculty Research and Publications

The article presents a framework for equitable media literacy practice (EMLP), which changes structure, action, and agency in service of an imagined and inclusive future and makes space for equitable civic and educational experiences. We derived this framework from 28 in-depth interviews with media literacy practitioners across the US. We asked these practitioners what EMLP would mean to them and what challenges and opportunities for EMLP emerge within their individual and organizational contexts. Interviewees acknowledge that equity is difficult to achieve given daily individual, community, and social concerns but is an important component of civic engagement.

Changing The Communication For A Changing Climate: Effects Of Climate Change Communication On Identity, Emotions, And Mobilization, Liam Schwartz

Departmental Honors Projects

What are the most constructive emotions to evoke in climate change communication for diverse groups of people in a way that encourages pro-environmental behavior? A specific communication style and subsequent emotional response may best mobilize people interested in efforts to address climate change compared to people who are less invested in the issue. In this study, 927 valid participants surveyed were randomly assigned to one of three groups: a “fear” condition, a “hope” condition, and a control condition. All participants were asked a series of questions about their demographics, identities, perceptions, values, and environmental attitudes. Following these experimental tasks, they …

When Ballots Are Blank: Write-In’S Serving Local Government And The Implications For A Healthy And Vibrant Democracy, Thomas J. Ruter

School of Business Student Theses and Dissertations

Our democracy depends on having a supply of candidates running for elected office, but in some instances, no one wants to run. This phenomenological study asks what the effects on a healthy and vibrant democracy are if ballots are blank and the seat is filled through write-in or appointment. Rooted in democratic theory, this study explores small, rural city elections where write-ins won election. Understudied, local governments are responsible for decisions affecting the lives of millions of people each day. Workforce scarcity, the alienation of young Americans from politics, government bashing, nasty campaigns, threats of physical harm, and other barriers …

Cyberbullying: Media Construction And Framing Tactics In Pakistan, Asma Jamal

Theses and Dissertations (Comprehensive)

This thesis critically examines the portrayal of cyberbullying within Pakistan's top three newspapers, focusing on how these media outlets shape public discourse over the past five years. Employing an integrated approach using framing analysis and Fairclough’s Three-Dimensional Model, my research deconstructs how these newspapers utilize specific framing strategies to construct a narrative that not only informs but also subtly influences public perception and policy responses. The findings show that while the media highlights the roles of parents, educators, and law enforcement in combating cyberbullying, it also tends to reinforce traditional gender roles and overlook systemic solutions. I argue that the …

Introduction (To Emotional Expressionism), E. Deidre Pribram Ph.D.

Communications: Faculty Publications

The primary purpose of Emotional Expressionism: Television Serialization, The Melodramatic Mode, and Socioemotionality is to explore the forms, functions, and nuances of emotions in popular, mediated narratives. Clearly, emotions constitute a key means by which audiences experience and make sense of narrative media, in that mediated stories make compelling arguments or take up resonant positions through their emotional methods and meanings. The value of developing an emotional template for screen media lies in generating new analytical and interpretative approaches to narrative aesthetics, especially in terms of their pains and pleasures. As this study seeks to demonstrate, emotional analysis opens up …

Improving Patient Self-Advocacy And Communication With Providers Through Diabetes Self-Management Education: Analyses From A Randomized Controlled Trial, Brenna Owens Kirk

Graduate Theses, Dissertations, and Problem Reports (ETD)

Background: West Virginia (WV), a rural state in Appalachia, has the highest type 2 diabetes mellitus (T2DM) prevalence in the United States. Open communication in the patient-provider relationship is an integral part of comprehensive chronic disease management. This is especially true for patients living with T2DM, a disease that requires many complex, daily self-management activities and is associated with increased emotional distress. However, patients living with T2DM are often reluctant to openly share their concerns regarding self-care with their provider. This study aimed to test the effectiveness of the Diabetes and Hypertension Self-Management Program (DHSMP), a 12-week group lifestyle …

Members Only: Do Mandatory Inclusive Introductions Inadvertently Cause Exclusion?, Leah Marie Mckinney

All Master's Theses

In order to establish the proper way to address peers and colleagues, an introduction is necessary. In an attempt to support inclusion, it has become standard to ask that people state their associated pronouns. Researchers have shown that the proper use of one’s pronouns can help people feel safe in a new environment (e.g., Kramer et al., 2022; Lauscher et al., 2022; Palanica et al., 2022); however, to my knowledge, very few researchers have explored the potential adverse effects of requiring pronouns in introductions. The practice of stating pronouns during introductions has been established relatively recently (MIT, 2020), limiting research …

Traumatok - Tiktok Videos Relating To Trauma: Content Analysis, Alix Woolard, Rigel Paciente, Emily Munro, Nicole Wickens, Gabriella Wells, Daniel Ta, Joelie Mandzufas, Karen Lombardi

Research outputs 2022 to 2026

Background: Experiencing a traumatic event can significantly impact mental and emotional well-being. Social media platforms offer spaces for sharing stories, seeking support, and accessing psychoeducation. TikTok (ByteDance), a rapidly growing social media platform, is increasingly used for advice, validation, and information, although the content of this requires further study. Research is particularly needed to better understand TikTok content relating to trauma and the potential implications for young viewers, considering the distressing nature of the subject and the possibility of users experiencing vicarious trauma through exposure to these videos. Objective: This study aims to explore the content of trauma-related videos on …

Catching Up To Yesterday: An Argument For A Practical Application Of Creativity For Inspiring Change From A Content-Based Course Delivery To A 21st-Century Skills-Based Delivery, Darren Chapman

Creativity and Change Leadership Graduate Student Master's Projects

This project is a creative vision for how college-level courses could be changed to deliver the most important skills students need in the 21st century—moving toward an essential employability skills-based delivery process while training vocational (content) skills. Technology is outpacing humans' ability to adapt and adopt to it, making it increasingly difficult to keep pace with technological change. This has wide-ranging effects on each of us – productively, emotionally, and perhaps physically. Colleges are at the forefront of educating citizens about the working world to improve their productivity, incomes and their sense of intrinsic motivation. However, these same colleges are …

Ireland, Intellectual Property And The Political Economy Of Information Monopolies, Kenneth W. Murphy

Articles

Ireland’s policies towards US-owned global digital intermediaries (Big Tech) have emerged as an international political issue and received global media attention. So far, political and media focus has been on the impact of Ireland’s tax policies on the revenue-raising ability of other European states and perceptions of light touch regulation of those corporations based in the Republic. The current paper will focus on how Ireland’s switch to a focus on capital allowances for the sizeable American tech corporations has enabled the latter to sustain their dominance in the digital transition through incentivizing and subsidizing their switch to assetization as a …

What Is The Goal Of Defining Family? Best Practices For Teaching Family Communication, Kaitlin E. Phillips

Journal of Communication Pedagogy

Family Communication is an inherently value-laden class. When students walk into the classroom, some of them come with a very negative view of family, whereas others walk in with an extremely narrow view of family. By prioritizing and facilitating the importance of multiple definitions of families, instructors can move through more complex topics over the course of the semester knowing that students have an understanding of why defining family is important—even if they are hesitant to change their definition. In this article I present eight best practices for teaching family communication. This set of practices provides a foundation for educators …

Perception, Prefered Channels And Content Of Youth In Bhutan Towards Waste Separation And Management, Thinley Lhendup

Chulalongkorn University Theses and Dissertations (Chula ETD)

This study explores Bhutanese youth's perceptions, communication preferences, and engagement with waste separation and management, focusing on students at Yangchenphu Higher Secondary School (YHSS) in Thimphu. Using a mixed-methods approach, it combines surveys of 185 students with interviews from teachers and administrators to examine knowledge, attitudes, behaviors, and systemic challenges. Findings reveal high awareness and positive attitudes among students, with social media and video content preferred for communication. However, barriers such as time constraints, inadequate infrastructure, and reliance on extrinsic motivators limit effectiveness. Key themes include Shared Responsibility, Challenges in Sustaining Engagement, System Effectiveness, Civic Education, and Policy Support. The …

The Comparison Of Pomelo Brand’S Image Between Generation Y And Generation Z Consumers In Thailand, Kiranapat Buranapatpakorn

Chulalongkorn University Theses and Dissertations (Chula ETD)

The objective of this research was to explore the brand image of Pomelo among Generation Y and Generation Z consumers in Thailand and to study the generational differences and similarities in the brand image of Pomelo. The study is based on Keller’s (1993) Brand Image, which is a perception of a brand as reflected by the brand associations, including 3 dimensions, which are attributes composed of product-related attributes, and non-product-related attributes, benefits composed of experiential benefits, symbolic benefits, and functional benefits, and attitudes consisted of cognitive, affective, and conative. The research instrument of this study is an in-depth interview. The …

Organizational Gossip, Interpersonal Trust, And Communication Climates In Business Enterprises, Punrawee Nidhiutai

Chulalongkorn University Theses and Dissertations (Chula ETD)

The objectives of this study were: 1) to explore the levels and bases of interpersonal trust among employees in the organizational gossip process, and 2) to explore the role of organizational gossip in fostering certain communication climates (i.e., defensive and supportive climates). Adopting an inductive, qualitative approach, 12 semi-structured in-depth interviews were conducted with four participants from small enterprises, four participants from medium-sized enterprises, and four participants from large enterprises in the creative industries in Thailand. Findings revealed that a high level of interpersonal trust among colleagues concerning work-related matters does not necessarily equate to the same level of trust …

อิทธิพลของความเกี่ยวพันบุคคลที่มีชื่อเสียงและคุณค่าตราสินค้าต่อความตั้งใจในการเยี่ยมชมตราสินค้าจุดหมายปลายทางค่ายเพลงเกาหลี, มทินา ลิ่มวานิชรัตน์

Chulalongkorn University Theses and Dissertations (Chula ETD)

งานวิจัยนี้มีวัตถุประสงค์เพื่อศึกษาผลของอิทธิพลของความเกี่ยวพันบุคคลที่มีชื่อเสียงและคุณค่าตราสินค้าต่อความตั้งใจในการเยี่ยมชม ตราสินค้าจุดหมายปลายทางค่ายเพลงเกาหลี โดยตั้งสมมติฐานว่าความเกี่ยวพันบุคคลมีชื่อเสียงและคุณค่าตราสินค้ามีอิทธิพลเชิงบวกต่อความตั้งใจในการเยี่ยมชม และความเกี่ยวพันบุคคลมีชื่อเสียงส่งผลต่อคุณค่าตราสินค้าจุดหมายปลายทาง งานวิจัยนี้มุ่งเติมเต็มช่องว่างองค์ความรู้เกี่ยวกับบทบาทของค่ายเพลงในการสร้างแบรนด์จุดหมายปลายทาง และสามารถประยุกต์ใช้กับการพัฒนาการท่องเที่ยวเชิงวัฒนธรรมในไทย การวิจัยใช้ระเบียบวิธีเชิงปริมาณ เก็บข้อมูลจากแฟนคลับชาวไทยจำนวน 400 คน ที่ชื่นชอบศิลปินจาก SM หรือ YG และรู้จักสถานที่ KWANGYA@SEOUL หรือ The SameE โดยใช้แบบสอบถามปลายปิดผ่านออนไลน์ วิเคราะห์ข้อมูลด้วยสถิติเชิงพรรณนาและการถดถอยพหุคูณที่ระดับนัยสำคัญ .05 ผลการวิจัยพบว่า ความเกี่ยวพันกับศิลปินและคุณค่าตราสินค้าจุดหมายปลายทางมีอิทธิพลต่อความตั้งใจในการเยี่ยมชม โดยความผูกพันทางอารมณ์ของแฟนคลับเป็นแรงผลักดันสำคัญ งานวิจัยเสนอให้ส่งเสริมนโยบายการท่องเที่ยวเชิงแฟนคลับ และออกแบบแบรนด์จุดหมายปลายทางที่เชื่อมโยงผู้บริโภคกับศิลปินในระดับจิตใจ

กระบวนการสื่อสารในการรวมกลุ่มของวัยรุ่น Gen Z ต่อสื่อการ์ตูนญี่ปุ่นในประเทศไทย, ชญานนท์ ครองบุญชู

Chulalongkorn University Theses and Dissertations (Chula ETD)

การวิจัยครั้งนี้มีวัตถุประสงค์เพื่อวิเคราะห์และศึกษารูปแบบกลยุทธ์ กระบวนการ และการสื่อสารที่ก่อให้เกิดอิทธิพลในการรวมกลุ่มของวัยรุ่น Gen Z ในบริบทของสื่อการ์ตูนญี่ปุ่นที่ส่งผลต่อพฤติกรรมการบริโภคและการตอบสนองต่อกลยุทธ์การสื่อสารของบริษัทนำเข้าสื่อการ์ตูนญี่ปุ่น การวิจัยใช้ระเบียบวิธีวิจัยเชิงคุณภาพด้วยวิธีการสัมภาษณ์เชิงลึกกับกลุ่มตัวอย่างทั้งสิ้น 30 คน โดยแบ่งออกเป็น 2 ประเภท ได้แก่ ผู้ที่เป็นส่วนหนึ่งต่อการสร้างอิทธิพลในการรวมกลุ่มของสื่อการ์ตูนญี่ปุ่นในประเทศไทย จำนวน 9 คน และผู้รับชมสื่อการ์ตูนญี่ปุ่นที่เกิดในปี พ.ศ. 2540-2549 จำนวน 21 คน การวิเคราะห์ข้อมูลเชิงคุณภาพดำเนินการด้วยเทคนิคการวิเคราะห์แก่นสารผลการวิจัยพบว่า กระบวนการการรวมกลุ่มประกอบด้วย 4 ขั้นตอนหลัก ได้แก่ ขั้นตอนการค้นพบ ขั้นตอนการเรียนรู้ ขั้นตอนการมีส่วนร่วม และขั้นตอนการสร้างอัตลักษณ์ วงการการ์ตูนญี่ปุ่นในไทยมีการรวมกลุ่มแบบผสมผสานระหว่างสื่อออนไลน์และออฟไลน์ กลยุทธ์การสื่อสารที่มีประสิทธิภาพต้องเน้นหลักการ 3T ได้แก่ ความจริงใจในการสื่อสารที่ซื่อสัตย์และไม่มีการปิดบัง ความโปร่งใสในการเปิดเผยข้อมูลและกระบวนการที่จำเป็น และความรวดเร็วในการตอบสนองและอัปเดตข้อมูลอย่างทันท่วงที ผลการวิจัยยังพบว่าผู้บริโภค Gen Z ที่มีประสบการณ์แตกต่างกันมีพฤติกรรมและความต้องการในการรวมกลุ่มแตกต่างกัน การรวมกลุ่มมักเกิดขึ้นในพื้นที่ออนไลน์แล้วจึงนำไปสู่การรวมกลุ่มแบบออฟไลน์ ผ่านแฟนการ์ตูนญี่ปุ่นในโลกออนไลน์ที่มีบทบาทในฐานะผู้ร่วมผลิตที่ขับเคลื่อนวัฒนธรรม

Optimal Network Analysis Through Vertex Order Coloring Of Intuitionistic Fuzzy Graph Operations, A. Meenakshi, S. Dhanushiya, Hong Qin, Maniyandy Elangovan

Data Science Faculty Publications

Intuitionistic fuzzy graphs IFGs are a powerful tool for modeling uncertainty and complex relationships. They offer versatile frameworks for addressing real-world challenges. In this research, we have introduced intuitionistic fuzzy vertex order coloring IFVOC and analyzed the alpha-strong (alpha str), beta-strong (beta str), and gamma-strong (gamma str) vertices through their degree. We explored important theorems based on the types of strong vertices, broadening the scope of our study. We analyzed multiple IFG products to determine the most optimal network based on some important metrics, including the weight and total number of alpha str vertices, the chromatic number, and the weight …

Coping With Social Media Envy In Luxury Consumption: The Role Of Social Networking Site Actions, Murong Miao, Chuanyi Tang, Lin Guo, Kiran Karande

Marketing Faculty Publications

Because social networking sites (SNS) facilitate social comparison, consumer envy becomes inevitable among social media users. Drawing on social comparison and coping theories, this study examines how different types of envy lead to consumers? distinct behaviors on SNS, some of which are self-directed and focus on self-enhancement, and others are either positive or negative interactions with the envied person. Employing both the contexts of luxury product and service sharing experiences on Instagram, our four studies consistently found that while consumers who experience benign envy are more likely to interact with the envied positively, such as liking the envied? posts, those …

Serving C*Nt: An Intersectional Historical Look At The Reclamation Of A Taboo Word, Dominique Godinez

Scripps Senior Theses

While the word cunt has been part of reclamation projects for over fifty years in the United States, particularly in the last year (2023) on social media platforms, the revalued word has gained popularity. With increased usage of a slur historically used against women, we’re left to wonder if reclamation is appropriate and who is participating in these processes. This thesis explores the trailblazers who began cunt’s reclamation –– Queer Ballroom performers and women-artists –– contextualizes its usage through widely understood reclamation principles, and offers considerations for cunt-curious folks. In a society that has othered and marginalized women and Queer …

The Impact Of Covid-19 On Dancers, Mackenzie Weakland

Williams Honors College, Honors Research Projects

COVID-19 impacted every person who experienced it. Dancers in particular, were a group of people that were not able to participate in their art form in the way that they were always able to. This project explores how COVID-19 impacted dancers and their ability to learn and grow.

Recommendations For Generation Z Civic Engagement On College Campuses, Grace A. Edwards

Williams Honors College, Honors Research Projects

Because there is little existing research specifically about Generation Z civic engagement in higher education in the United States, comparisons must be made with research about different generations’ voting and civic engagement patterns, specifically Millennials, since they share many similarities with Gen Z, and Gen Z civic engagement in different countries. This, paired with survey data and statistics about Gen Z civic engagement, provide a strong foundation for this project. To supplement this literature review, interviews with industry professionals were held to learn more about the environment of Gen Z civic engagement on college campuses. From these different sources of …

Simply Butter (One Pat At A Time), Maddie Mcsweeney

Williams Honors College, Honors Research Projects

Simply Butter (one pat at a time) is an investigation of food and intimacy through sculpture, installation, performance, printmaking, and recordkeeping. In this series of Happenings, I explore themes of love, loss, and empathy while dealing with emotions related to grief and mental health issues. I look to cultural phenomena and art history figures who are concerned with similar sentiments to make conceptual connections and inform my choices when creating this project. Drawn to silliness and the absurd, I use the rudimentary yet familiar form of a stick of butter to act as a monolithic stand-in for the emotionally, mentally, …

Using Education To Confidently Identify And Report Concerns Of Child Abuse And Neglect: A Qualitative Improvement Initiative Through Staff Development, Sarah E. Neilson

Master's Theses and Capstones

BACKGROUND: Pre-licensure education on child abuse and neglect is crucial for nurses in the healthcare field. It helps to equip them with the knowledge and skills necessary to effectively identify, report, and intervene in cases of child abuse and neglect. Having this education available and understanding the signs and effects of child abuse and neglect, empowers nurses to take quick and decisive action in early intervention and prevention. Within the microsystem of a local Operating Room (OR), this quality improvement (QI) project will determine the muchneeded addition to the healthcare curriculum.

METHODS: The Plan, Do, Study, Act (PDSA) framework was …

To Revise Or Not To Revise: How Feedback Type, Interpersonal Liking, And Messenger Credibility Influence Revision, Rachel Jane Jensen

Graduate Student Theses, Dissertations, & Professional Papers

Revisions inevitably occur during project creation and curation; many of which are influenced by received feedback. Previous research has highlighted the role goals, perceptions of self, and task complexity play in revision, but little research has examined how feedback type and an individual’s feelings toward their feedback giver influence revision. A quasi-experimental design examined how feedback type (additive, subtractive, or none), interpersonal liking for a feedback-giver, and perceived credibility of a feedback-giver affected students’ (n = 155) willingness to revise, self-reports of revision, and calculated actual revision score. Results indicated that participants in a feedback-receiving condition reported higher levels of …

A Case Of Water: A Rhetorical Analysis Of The Legal And Social Effects Of The Arizona V. Navajo Nation Supreme Court Case, Mykel Patrick Greene

Graduate Student Theses, Dissertations, & Professional Papers

The water crisis effecting the Navajo Nation is among the worst in recent memory—a situation that has only been exacerbated by the U.S. Supreme Court’s 2023 5-4 decision in favor of Arizona in the case of Arizona v. Navajo Nation 599 U. S. ____ (2023). This case, which was the culmination of a 20-year legal battle, sought assistance and potential aid from the federal government regarding water usage and assessment. However, considering the Arizona v. Navajo Nation decision, the Navajo will have to manage this crisis alone. This paper will use frame analysis to identify the various frames the Navajo …

Branding & Marketing Strategies For Silver Linings Personal Care Home Llc., Kalicia R. Thomas

Theses and Dissertations

No abstract provided.

Crossing The “Valley Of Death”: How Climate Technology Entrepreneurs Navigate Relationships With Venture Capital Investors, Allison Lucas

Wayne State University Dissertations

As the world faces the ongoing and intensifying impacts of climate change, a group of innovative changemakers known as climate tech entrepreneurs (CTEs) are working on climate adaptation, mitigation, and/or resilience efforts by brining innovative technologies to the global market (UNFCC, 2018; Endeavor 2022). To realize the full potential of these technologies—tools, techniques, specialized knowledge or skillsets—they must be developed, deployed, and implemented at scale (IPCC, 2000). To do this, CTEs require external funding support, especially during a crucial period of the start-up lifecycle known as the “valley of death”. In this period between development and commercialization, production costs and …

What Does It Mean To Stand Out? How Visual Design And Presentation Affects Attention And Memory In A Warning Message., Nichlas Waugh, Jeannette Sutton, Laura M. Fischer, Ginder Orton

Emergency Preparedness, Homeland Security, and Cybersecurity Faculty Scholarship

In emergency communication, it is essential to call attention to key information that can be interpreted quickly and remembered easily. Individuals possess a limited number of cognitive resources to allocate to message processing in an emergency. Because of this, they are more likely to allocate attention to messages they are motivated to care about, or to message attributes that stand out. In this study, we focus on how warning messages are attended to when they are viewed in a busy media environment and ask the question: “What does it mean to stand out?” To address the research questions, we used …

The State Of Women In The Media: Representation, Coverage And Framing Of Women In East African Media, Aga Khan University, Graduate School Of Media And Communications

Graduate School of Media and Communications

This research examined the representation of women in East African news media organisations and the coverage and framing of women in top East African newspapers, TV and digital platforms. The study is premised on existent literature on the intricate interplay between media framing, coverage dynamics, and the representation of women in newsrooms’ workforce, given the consequential role all these play in shaping public perceptions of gender issues and shifting norms. Through a comprehensive methodology that incorporated content analysis, document analysis and interviews on the responsibilities and assigned roles of women in media organisations, the research presents findings from a content …