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Management Accounting And Organizational Change : Impact Of Alignment Of Management Accounting System, Structure And Strategy On Performance, Tuan Tuan Mat

Theses: Doctorates and Masters

The business environment in Malaysia has changed rapidly over recent decades, and
continues to change. Globalization has brought new technology and made the
business environment in Malaysia open to greater competition. Central Government
economic policy relating to ‘knowledge economy (k-economy)’ and vision 2020
have also opened the market up for competition and certainly increased
technological development. These changes have impacted greatly on the business
environment in Malaysia, especially on manufacturing industry, which has been
identified as the most active and important contributor to the Malaysian economy.
Literature has identified that changes in both external and internal organizational
factors have influenced …

2009-12-03, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

No abstract provided.

Creating Sustained Collaborations: Do Rule-Breaking, Rule-Making, And Appreciative Behaviors Foster Member Ownership?, Nonie Brennan

Student Scholarship

Non profit collaboration has long been identified as an effective approach to meeting community needs. It is particularly recognized as a solution to the challenges encountered by non profits during periods of economic duress. This study examines the relationship between the sense of ownership felt by non profit collaborative partners and their intent to sustain collaboration. We posit that three particular behaviors: rule breaking, rule making, and appreciative behavior encourage participants to develop a sense of ownership leading to collaborative sustainability. Our findings indicate that rule breaking and rule making behavior reinforces a sense of collaboration ownership which contributes to …

Stakeholder Influence Strategies: Mobilizing For Collaboration, David Graham Hyatt

Student Scholarship

Environmental nongovernmental organizations (ENGOs) increasingly use cross- sector collaborative relationships to influence the behavior of business organizations in support of their mission and interests. Whereas existing stakeholder literature tends to portray ENGO–business relationships as adversarial, with an emphasis on the extent to which an ENGO can influence a firm through power relations or behavioral characteristics, these parties actually rely on collaboration to achieve their mutual goals. From a stakeholder perspective, how do ENGOs that seek collaborative engagement achieve legitimacy with their potential firm partners? Qualitative research involving 14 ENGOs reveals at least three mechanisms: creating corporate engagement units, networks, or …

From Esteem To Stigma: The Effect Of The Financial Crisis On Banker Engagement, Glen Weaver

Student Scholarship

Absent from a quickly accumulating literature on job engagement is a focus on professionals in the financial industry. There is, in particular, little research on the organization or industry identity of bankers as a discrete group. Nor has the literature explored the relationship of these identities with job engagement or environmental duress. We seized an opportunity to study the effects of the 2007-2009 financial crisis on bankers' identities and passion for their jobs. Semi-structured interviews with 28 mid-level bankers at five prominent US banks that accepted Toxic Asset Relief Program funding (TARP) captured insights about "normal state" (pre-crisis) versus mid-crisis …

Enterprise Information Systems And Organizational Agility: Erp As A Dynamic Source Of Change, Complexity, And Risk, Amol Kharabe

Student Scholarship

The literature is silent about how organizations that have implemented Enterprise Resource Planning (ERP) solutions reconcile the use of these rigid platforms in turbulent competitive environments. We studied three diverse organizations- a $9 billion US retailer, a $3 billion consumer products firm and a $2 billion logistics company- all with ERP solutions in the sustainment phase, to shed light on the impact of changing business needs on overall ERP performance. Semi structured interviews with 24 business and technical professionals revealed that in addition to economic and competitive forces for change to the ERP system, the system itself is paradoxically a …

Characteristic Leadership Traits Most Admired By Supervisors In An Organizational Culture, Juan Odio

Graduate Student Dissertations, Theses, Capstones, and Portfolios

This critical analysis reviews literature on characteristic leadership traits desired in leaders by male and female supervisors. The majority of the literature on leadership has focused on the characteristic leadership traits most admired by supervisors as it relates to organizational culture without distinguishing gender. The assumption that both gender groups have similar beliefs is perceived when there is a lack of clarity in the literature. Furthermore, only a few studies have examined how females as a separate gender feel about their leaders. This topic is of great significance because it seeks to understand whether females feel the same as males …

Becoming The Boss: Discretion And Postsuccession Success In Family Firms, J. R. Mitchell, Timothy A. Hart, Sorin Valcea, David M. Townsend

Business Faculty Publications

Family firms can enjoy substantial longevity. Ironically, however, they are often imperiled by the very process that is essential to this longevity. Using the concept of managerial discretion as a starting point, we use a human agency lens to introduce the construct of successor discretion as a factor that affects the family business succession process. While important in general, successor discretion is positioned as a particularly relevant factor for productively managing organizational renewal in family businesses. This study represents a foundation for future empirical research investigating the role of agency in entrepreneurial action in the family business context, which consequently …

2009-09-30, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

No abstract provided.

Strategic Management In A Networked World, Christine G. Springer

Public Policy and Leadership Faculty Research

The article provides guidelines to an effective approach of managing employees in the U.S. These include the ability to both detect a problem and to effectively respond to it. It is also considered important when strategies are adopted, where a collaborative action among network partners can be promoted. The author also stresses the importance of valuing and nurturing organizational learning and development.

2009-08-28 Executive Council Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

No abstract provided.

The Global Financial Meltdown: Is It A Recipe For Disaster To Employee Engagement?, Glen Weaver

Student Scholarship

The global financial crisis of 2007-2009 was particularly devastating to the financial services industry. Poor performance, mergers/acquisitions, and massive layoffs were characteristics of the crisis. For example, Citigroup lost almost $19 billion in 2008 and market capitalization for the top three U.S. banks for the period January 1, 2007 through January 15, 2009 fell $514 billion or 75%. It was reported that since the beginning of the financial crisis in July 2007, banks had shed over 186,000 positions and thousands more remained tenuously employed as banks struggled to sustain themselves in an increasingly volatile environment. Studies during this period reflected …

Why They Stay: Career Longetivity Of Women In U.S. Corporate Engineering, Kathleen R. Buse

Student Scholarship

Women have a low representation in engineering as well as other science, technology, and math (STEM) fields as compared to other professions – and retention rates for males in engineering significantly exceed those for women. While previous research has identified numerous reasons why women exit STEM careers at a higher rate than men, the literature is silent about those women who stay. To better understand why women remain in corporate engineering professions despite well-researched and well-documented organizational and occupational obstacles that make it difficult for them to succeed, a qualitative study is proposed based on semi-structured interviews with both women …

Managing The Mission Through Times Of Adversity: What Leads To Highly Reliable Performance?, Kathleen Roche

Student Scholarship

During times of severe economic adversity, nonprofit managers must lead their organizations and carry out their charitable missions to ever-growing and needier constituencies despite unpredictable endowment erosion, fewer contributions, less staff, and the most severe funding cuts most of them have ever experienced, or are prepared for. We propose research to explore which leadership skills and styles are most helpful and if reliance upon traditionality is a good indicator of endurance. By capturing the experiences of nonprofit leaders as they manage under conditions of duress, we will relate these factors to research about high reliability organizations, which have been found …

The Ngo Strategic Dilemma: An Examination Of Factors Enabling Or Constraining Corporate Engagement Strategy, David Graham Hyatt

Student Scholarship

Social movements focused on sustainable development represent a significant force for change in business practices and governmental regulation. Nongovernmental organizations (NGOs) arise from social movements as mobilizing structures and framing mechanisms for collective action to fill governance and social needs that remain unmet by the governmental and market sectors. This study focuses on environmental NGOs and their strategies for engaging the business sector. Although cross-sector collaborations increasingly seem instrumental to effecting environmental change, NGOs face a strategic dilemma: to confront or collaborate with businesses, or both. This research explores how the NGO mission, purpose, and ideology; core competencies and repertoire …

2009-04-02 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate Meeting Minutes for April 2, 2009.

Reaching For The Moon: Expanding Transactive Memory's Reach With Wikis And Tagging, Terri L. Griffith, Mark B. Allan, Anthony A. Korolis

Management & Entrepreneurship

Transactive memory systems (TMS) support knowledge sharing and coordination in groups. TMS are enabled by the encoding, storage, retrieval, and communication of knowledge by domain experts-knowing who knows what. The NASA Ames Intelligent Robotics Group provides an example of how TMS theoretical boundaries are stretched in actual use. This group is characterized as being highly innovative as they routinely engage in field studies that are inherently difficult due to time and technology resource constraints. We provide an expanded view of TMS that includes the technology support system available to this group, and possible further extensions to NASA's or other such …

When Practice And Theory Conflict: Do Financial Incentives Influence Championing Behaviors In Mergers And Acquisitions?, Byron C. Clayton

Student Scholarship

Successful mergers and acquisitions require its managers to achieve substantial performance improvements in order to sufficiently cover acquisition premiums, the expected return of debt and equity investors, and the additional resources needed to capture synergies and accelerate growth. Acquirers understand that achieving the performance improvements necessary to cover these costs and create value for investors will most likely require an incredible effort from M&A management teams. This understanding drives the common and longstanding practice of offering hefty performance incentive packages to key managers, assuming that incentives will induce behaviors that champion organizational change and growth. This practice is in direct …

2009-03-12, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

No abstract provided.

Dialogical Inquiry: An Extension Of Schein's Clinical Inquiry, Jean-François Coget

Management, HR and Information Systems

this article introduces dialogical inquiry, an extension of clinical inquiry. Following clinical inquiry’s main principles, dialogical inquiry adopts a dialogue over videotaped segments of behavior as its main tool. The goals of dialogical inquiry are (a) to raise participants’ awareness about how they interpret work situations in the moment, so that they can increase their effectiveness and (b) to allow the researcher to build actionable academic knowledge. The process of dialogical inquiry has four phases: (a) a life interview with the participant, (b) shadowing and filming the participant in action in the work environment, (c) selecting episodes from the videotaped …

Mentoring – A Review Of The Science And The State Of The Art, Terri A. Scandura Phd

Management Faculty Articles and Papers

Mentoring is a relationship between a senior person and a junior person that enhances the junior person’s personal learning on the job and career development. Research on mentoring in organizations dates back to the late seventies to early eighties. In 1985, Kathy Kram at Boston University published a book entitled, “Mentoring at work: Developmental relationships in organizational life” that proved to be a catalyst for much research on mentoring in the management literature. In recent years, the emphasis on mentoring relationships at work has shifted to what mentee’s learn on the job – both jobrelated skills as well as political …

2008-2009 Financial Summary, Morehead State University. Budget & Financial Planning Office.

Morehead State University Financial Summaries Archive

2008-2009 Financial Summary of Morehead State University.

Mason Biodiesel: A Family’S New Venture In A New Industry, Matthew Eriksen, George H. Tompson

New England Journal of Entrepreneurship

This case describes a real family that has been running a labor-intensive business since 1992. The father, Phil Mason, runs the business with the help of his wife and two of his sons in southwestern Rhode Island. The business is a franchisee of ServiceMaster Clean. In 2006, the franchise employed 20 full-time employees and was the 50th largest ServiceMaster Clean franchise among the approximately 1,200 franchises located in the United States. Annual revenue is approximately $2.5 million. In late 2005, one of Phil’s sons began researching the biodiesel industry. As he was growing weary of the labor-intensive nature of his …

Aspects Of Goals And Rewards Systems As Antecedents Of Abusive Supervision: The Mediating Effect Of Hinderance Stress, Mary Bardes

Electronic Theses and Dissertations

In this study, I draw on research on goal setting, stress, and aggression to examine contextual antecedents of abusive supervision. I suggest that a characteristic of the supervisors' goals (viz., goal difficulty) can contribute to abusive supervisory behaviors through the effect it has on the supervisors' level of hindrance stress. I also propose that this mediating process is moderated by two characteristics of the supervisors' rewards (viz., goal-contingent reward and reward interdependence). Thus, I suggest a moderated mediation model predicting supervisors' hindrance stress acts as a mediator of the relationship between supervisors' difficult goals and abusive supervision. Moreover, I also …

Implementing A Functional Iso 9001 Quality Management System In Small And Medium-Sized Enterprises, Andres Sousa-Poza, Mert Altinkilinc, Cory Searcy

Engineering Management & Systems Engineering Faculty Publications

This conceptual paper provides guidance for the implementation of a functional ISO 9001 quality management system (QMS) in small and medium-sized enterprises (SMEs). To help a SME understand its starting point, four initial states for QMS implementation are defined. Five paths for moving the QMS from the initial state to the desired state are described. To support the transition from the initial to the desired state, some key considerations in implementing a QMS in SMEs are discussed. The paper is based on site visits and implementation assistance the authors have provided to several SMEs. It is anticipated the paper will …

Organizational Alignment And Supply Chain Governance Structure: Introduction And Construct Validation, Bryan Ashenbaum, Arnold Maltz, Lisa Ellram, Mark Barratt

Management Faculty Research and Publications

Purpose

– The purpose of this paper is to introduce and validate two new constructs with the potential to sharpen our understanding of how and why firms integrate their internal supply chains and assess the governance structure of their supply chains. The first construct, organizational alignment (OA), is a reflective scale measuring the extent to which upper management attempts to foster integration between internal supply chain functions. The second, supply chain governance structure (SCGS), is a formative index, and is a first attempt at developing a measurement instrument to assess SCGS along multiple dimensions.

Design/methodology/approach

– Following a literature review, …

Generating Opportunity From Uncertainty, David R. King

Management Faculty Research and Publications

Learning to deal with uncertainty makes organizations more robust. Leaders can take steps to help their organizations take advantage uncertainty. When continued success transitions from informed decision to luck, small differences in the ability of organizations to handle uncertainty can have a large impact. An example from military history is used to outline current day lessons for military and business leaders.

Exploring Knowledge Loss In The Contact Center: Key Loss Areas, Contributing Factors, And Performance Metric Implications, Elizabeth M. Herman

Walden Dissertations and Doctoral Studies

Knowledge loss, or organizational forgetting, is often overlooked in knowledge management frameworks, yet it costs organizations money, personnel, efficiency, and customer service. The purpose of this mixed model case study was to understand, using a model of forgetting as the conceptual framework, where and why loss occurred and to examine performance implications. An inbound telephone contact center was studied because of prolific changes in that industry regarding knowledge complexity and performance. The researcher interviewed 20 participants, observed 63 calls, and reviewed 3 months of performance data including average handle time, first call resolution percentages, and time spent on after call …

Leadership As Role And Relationship In Social Dynamics: An Exploratory Study Seeking A Leadership Archetype, Brian W. Bridgeforth

Walden Dissertations and Doctoral Studies

Previous research on leadership as archetype considered archetype as metaphor and not as it is understood in other literatures as a collectively accepted and defined role within and across cultures. Archetypical theories are posited as useful because they help us understand universal aspects of human behavior; however, empirical research demonstrating archetypical thinking and behavior remains rare. Accordingly, this phenomenological study investigated whether a leadership archetype exists as a shared cognitive template and if so, what characteristics define it. The theoretical framework used to examine the phenomenon of leadership combined leadership theory, philosophy of the mind, Jungian psychology, social constructionist theory, …

The Intersection Of Punctuated Equilibrium And Leadership Emergence Within The Framework Of Naturalistic Decision Making, Linda Moerschell

Walden Dissertations and Doctoral Studies

Punctuated equilibrium, a theory of unexpected and sudden change arising out of evolutionary biology and paleontology, has been applied to decision sciences, physics, organizational theory, and group behavior but never to leadership emergence theories. The purpose of the study was to discover how leadership emerges during a period of punctuated equilibrium, a sudden and unexpected change event, using a naturalistic decision making framework. Thus, the research question probed how leadership emergence could be theoretically modeled in a critical event. This grounded theory study was particularly unique because it drew from, and helped unify the four scientific foundations of complexity science, …